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Learn about the data we collect, how we use it, and your rights regarding your information. Our commitment to transparency ensures your privacy and security while you enjoy our services."> <meta property="og:site_name" content="Montezuma's Chocolate"> <meta property="og:url" content="https://www.montezumas.co.uk/pages/privacy-policy"> <meta property="og:title" content="Privacy Policy"> <meta property="og:type" content="website"> <meta property="og:description" content="Explore Montezuma's Privacy Policy to understand how we protect your personal information. Learn about the data we collect, how we use it, and your rights regarding your information. Our commitment to transparency ensures your privacy and security while you enjoy our services."><meta property="og:image" content="http://www.montezumas.co.uk/cdn/shop/files/bars_web.png?v=1724926556"> <meta property="og:image:secure_url" content="https://www.montezumas.co.uk/cdn/shop/files/bars_web.png?v=1724926556"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="628"><meta name="twitter:card" content="summary_large_image"> <meta name="twitter:title" content="Privacy Policy"> <meta name="twitter:description" content="Explore Montezuma's Privacy Policy to understand how we protect your personal information. Learn about the data we collect, how we use it, and your rights regarding your information. 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again"},"appearance":{"layout":"boxed","width":600,"style":"material_filled","mainColor":"rgba(46,78,73,1)","floatingIcon":"\u003csvg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"envelope\" class=\"svg-inline--fa fa-envelope fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"\u003e\u003cpath fill=\"currentColor\" d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 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We'll aim to respond within 7 working days, so if your query is urgent please call us. One of our team will get back in touch with you soon.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e"},"redirectUrl":null},"footer":{"description":null,"previousText":"Previous","nextText":"Next","submitText":"Submit","submitFullWidth":true},"header":{"active":true,"title":"Contact us","description":"Leave your message and we'll get back to you shortly.","headerAlignment":"center"},"isStepByStepForm":true,"publish":{"requiredLogin":false,"requiredLoginMessage":"Please \u003ca href='\/account\/login' title='login'\u003elogin\u003c\/a\u003e to continue"},"reCaptcha":{"enable":false},"html":"\n\u003cdiv class=\"globo-form boxed-form globo-form-id-54776 \" data-locale=\"en\" \u003e\n\n\u003cstyle\u003e\n\n\n \n \n @import url('https:\/\/fonts.googleapis.com\/css?family=Almarai:ital,wght@0,400');\n \n\n :root .globo-form-app[data-id=\"54776\"]{\n \n --gfb-color-solidButton: 0,169,206;\n --gfb-color-solidButtonColor: rgb(var(--gfb-color-solidButton));\n --gfb-color-solidButtonLabel: 255,255,255;\n --gfb-color-solidButtonLabelColor: rgb(var(--gfb-color-solidButtonLabel));\n --gfb-color-text: 0,0,0;\n --gfb-color-textColor: rgb(var(--gfb-color-text));\n --gfb-color-outlineButton: 0,169,206;\n --gfb-color-outlineButtonColor: rgb(var(--gfb-color-outlineButton));\n --gfb-color-background: 255,255,255;\n --gfb-color-backgroundColor: rgb(var(--gfb-color-background));\n \n --gfb-main-color: rgba(46,78,73,1);\n --gfb-primary-color: var(--gfb-color-solidButtonColor, var(--gfb-main-color));\n --gfb-primary-text-color: var(--gfb-color-solidButtonLabelColor, #FFF);\n --gfb-form-width: 600px;\n --gfb-font-family: inherit;\n --gfb-font-style: inherit;\n --gfb--image: 40%;\n --gfb-image-ratio-draft: var(--gfb--image);\n --gfb-image-ratio: var(--gfb-image-ratio-draft);\n \n \n --gfb-font-family: \"Almarai\";\n --gfb-font-weight: normal;\n --gfb-font-style: normal;\n \n --gfb-bg-temp-color: #FFF;\n --gfb-bg-position: ;\n \n --gfb-bg-temp-color: #fff;\n \n --gfb-bg-color: var(--gfb-color-backgroundColor, var(--gfb-bg-temp-color));\n \n }\n \n.globo-form-id-54776 .globo-form-app{\n max-width: 600px;\n width: -webkit-fill-available;\n \n background-color: var(--gfb-bg-color);\n \n \n}\n\n.globo-form-id-54776 .globo-form-app .globo-heading{\n color: var(--gfb-color-textColor, #000)\n}\n\n\n.globo-form-id-54776 .globo-form-app .header {\n text-align:center;\n}\n\n\n.globo-form-id-54776 .globo-form-app .globo-description,\n.globo-form-id-54776 .globo-form-app .header .globo-description{\n --gfb-color-description: rgba(var(--gfb-color-text), 0.8);\n color: var(--gfb-color-description, #6c757d);\n}\n.globo-form-id-54776 .globo-form-app .globo-label,\n.globo-form-id-54776 .globo-form-app .globo-form-control label.globo-label,\n.globo-form-id-54776 .globo-form-app .globo-form-control label.globo-label span.label-content{\n color: var(--gfb-color-textColor, #1c1c1c);\n text-align: left;\n}\n.globo-form-id-54776 .globo-form-app .globo-label.globo-position-label{\n height: 20px !important;\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .help-text.globo-description,\n.globo-form-id-54776 .globo-form-app .globo-form-control span.globo-description{\n --gfb-color-description: rgba(var(--gfb-color-text), 0.8);\n color: var(--gfb-color-description, #6c757d);\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .checkbox-wrapper .globo-option,\n.globo-form-id-54776 .globo-form-app .globo-form-control .radio-wrapper .globo-option\n{\n color: var(--gfb-color-textColor, #1c1c1c);\n}\n.globo-form-id-54776 .globo-form-app .footer,\n.globo-form-id-54776 .globo-form-app .gfb__footer{\n text-align:;\n}\n.globo-form-id-54776 .globo-form-app .footer button,\n.globo-form-id-54776 .globo-form-app .gfb__footer button{\n border:1px solid var(--gfb-primary-color);\n \n width:100%;\n \n}\n.globo-form-id-54776 .globo-form-app .footer button.submit,\n.globo-form-id-54776 .globo-form-app .gfb__footer button.submit\n.globo-form-id-54776 .globo-form-app .footer button.checkout,\n.globo-form-id-54776 .globo-form-app .gfb__footer button.checkout,\n.globo-form-id-54776 .globo-form-app .footer button.action.loading .spinner,\n.globo-form-id-54776 .globo-form-app .gfb__footer button.action.loading .spinner{\n background-color: var(--gfb-primary-color);\n color : #ffffff;\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .star-rating\u003efieldset:not(:checked)\u003elabel:before {\n content: url('data:image\/svg+xml; utf8, \u003csvg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"star\" class=\"svg-inline--fa fa-star fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"\u003e\u003cpath fill=\"rgba(46,78,73,1)\" d=\"M528.1 171.5L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6zM388.6 312.3l23.7 138.4L288 385.4l-124.3 65.3 23.7-138.4-100.6-98 139-20.2 62.2-126 62.2 126 139 20.2-100.6 98z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e');\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .star-rating\u003efieldset\u003einput:checked ~ label:before {\n content: url('data:image\/svg+xml; utf8, \u003csvg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"star\" class=\"svg-inline--fa fa-star fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"\u003e\u003cpath fill=\"rgba(46,78,73,1)\" d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e');\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .star-rating\u003efieldset:not(:checked)\u003elabel:hover:before,\n.globo-form-id-54776 .globo-form-app .globo-form-control .star-rating\u003efieldset:not(:checked)\u003elabel:hover ~ label:before{\n content : url('data:image\/svg+xml; utf8, \u003csvg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"star\" class=\"svg-inline--fa fa-star fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"\u003e\u003cpath fill=\"rgba(46,78,73,1)\" d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e')\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .checkbox-wrapper .checkbox-input:checked ~ .checkbox-label:before {\n border-color: var(--gfb-primary-color);\n box-shadow: 0 4px 6px rgba(50,50,93,0.11), 0 1px 3px rgba(0,0,0,0.08);\n background-color: var(--gfb-primary-color);\n}\n.globo-form-id-54776 .globo-form-app .step.-completed .step__number,\n.globo-form-id-54776 .globo-form-app .line.-progress,\n.globo-form-id-54776 .globo-form-app .line.-start{\n background-color: var(--gfb-primary-color);\n}\n.globo-form-id-54776 .globo-form-app .checkmark__check,\n.globo-form-id-54776 .globo-form-app .checkmark__circle{\n stroke: var(--gfb-primary-color);\n}\n.globo-form-id-54776 .floating-button{\n background-color: var(--gfb-primary-color);\n}\n.globo-form-id-54776 .globo-form-app .globo-form-control .checkbox-wrapper .checkbox-input ~ .checkbox-label:before,\n.globo-form-app .globo-form-control .radio-wrapper .radio-input ~ .radio-label:after{\n border-color : var(--gfb-primary-color);\n}\n.globo-form-id-54776 .flatpickr-day.selected, \n.globo-form-id-54776 .flatpickr-day.startRange, \n.globo-form-id-54776 .flatpickr-day.endRange, \n.globo-form-id-54776 .flatpickr-day.selected.inRange, \n.globo-form-id-54776 .flatpickr-day.startRange.inRange, \n.globo-form-id-54776 .flatpickr-day.endRange.inRange, \n.globo-form-id-54776 .flatpickr-day.selected:focus, \n.globo-form-id-54776 .flatpickr-day.startRange:focus, \n.globo-form-id-54776 .flatpickr-day.endRange:focus, \n.globo-form-id-54776 .flatpickr-day.selected:hover, \n.globo-form-id-54776 .flatpickr-day.startRange:hover, \n.globo-form-id-54776 .flatpickr-day.endRange:hover, \n.globo-form-id-54776 .flatpickr-day.selected.prevMonthDay, \n.globo-form-id-54776 .flatpickr-day.startRange.prevMonthDay, \n.globo-form-id-54776 .flatpickr-day.endRange.prevMonthDay, \n.globo-form-id-54776 .flatpickr-day.selected.nextMonthDay, \n.globo-form-id-54776 .flatpickr-day.startRange.nextMonthDay, \n.globo-form-id-54776 .flatpickr-day.endRange.nextMonthDay {\n background: var(--gfb-primary-color);\n border-color: var(--gfb-primary-color);\n}\n.globo-form-id-54776 .globo-paragraph {\n background: #fff;\n color: var(--gfb-color-textColor, #000);\n width: 100%!important;\n}\n\n[dir=\"rtl\"] .globo-form-app .header .title,\n[dir=\"rtl\"] .globo-form-app .header .description,\n[dir=\"rtl\"] .globo-form-id-54776 .globo-form-app .globo-heading,\n[dir=\"rtl\"] .globo-form-id-54776 .globo-form-app .globo-label,\n[dir=\"rtl\"] .globo-form-id-54776 .globo-form-app .globo-form-control label.globo-label,\n[dir=\"rtl\"] .globo-form-id-54776 .globo-form-app .globo-form-control label.globo-label span.label-content{\n text-align: right;\n}\n\n[dir=\"rtl\"] .globo-form-app .line {\n left: unset;\n right: 50%;\n}\n\n[dir=\"rtl\"] .globo-form-id-54776 .globo-form-app .line.-start {\n left: unset; \n right: 0%;\n}\n\n\u003c\/style\u003e\n\n\n\n\n\u003cdiv class=\"globo-form-app boxed-layout gfb-style-material_filled gfb-font-size-large\" data-id=54776\u003e\n \n \u003cdiv class=\"header dismiss hidden\" onclick=\"Globo.FormBuilder.closeModalForm(this)\"\u003e\n \u003csvg width=20 height=20 viewBox=\"0 0 20 20\" class=\"\" focusable=\"false\" aria-hidden=\"true\"\u003e\u003cpath d=\"M11.414 10l4.293-4.293a.999.999 0 1 0-1.414-1.414L10 8.586 5.707 4.293a.999.999 0 1 0-1.414 1.414L8.586 10l-4.293 4.293a.999.999 0 1 0 1.414 1.414L10 11.414l4.293 4.293a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414L11.414 10z\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n \u003c\/div\u003e\n \u003cform class=\"g-container\" novalidate action=\"https:\/\/app.powerfulform.com\/api\/front\/form\/54776\/send\" method=\"POST\" enctype=\"multipart\/form-data\" data-id=54776\u003e\n \n \n \u003cdiv class=\"header\"\u003e\n \u003ch3 class=\"title globo-heading\"\u003eContact us\u003c\/h3\u003e\n \n \u003cdiv class=\"description globo-description\"\u003eLeave your message and we'll get back to you shortly.\u003c\/div\u003e\n \n \u003c\/div\u003e\n \n \n \n \u003cdiv class=\"globo-formbuilder-wizard\" data-id=54776\u003e\n \u003cdiv class=\"wizard__content\"\u003e\n \u003cheader class=\"wizard__header\"\u003e\n \u003cdiv class=\"wizard__steps\"\u003e\n \u003cnav class=\"steps hidden\"\u003e\n \n \n \n \n \n \n \n \n \n \u003cdiv class=\"step last \" data-element-id=\"group-1\" data-step=\"0\" \u003e\n \u003cdiv class=\"step__content\"\u003e\n \u003cp class=\"step__number\"\u003e\u003c\/p\u003e\n \u003csvg class=\"checkmark\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=52 height=52 viewBox=\"0 0 52 52\"\u003e\n \u003ccircle class=\"checkmark__circle\" cx=\"26\" cy=\"26\" r=\"25\" fill=\"none\"\/\u003e\n \u003cpath class=\"checkmark__check\" fill=\"none\" d=\"M14.1 27.2l7.1 7.2 16.7-16.8\"\/\u003e\n \u003c\/svg\u003e\n \u003cdiv class=\"lines\"\u003e\n \n \u003cdiv class=\"line -start\"\u003e\u003c\/div\u003e\n \n \u003cdiv class=\"line -background\"\u003e\n \u003c\/div\u003e\n \u003cdiv class=\"line -progress\"\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e \n \u003c\/div\u003e\n \u003c\/div\u003e\n \n \u003c\/nav\u003e\n \u003c\/div\u003e\n \u003c\/header\u003e\n \u003cdiv class=\"panels\"\u003e\n \n \n \n \n \u003cdiv class=\"panel \" data-element-id=\"group-1\" data-id=54776 data-step=\"0\" style=\"padding-top:0\"\u003e\n \n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\u003cdiv class=\"globo-form-control layout-2-column \" data-type='text'\u003e\n \n \n \n\u003clabel tabindex=\"0\" for=\"54776-text-1\" class=\"material_filled-label globo-label gfb__label-v2 \" data-label=\"First Name\"\u003e\n \u003cspan class=\"label-content\" data-label=\"First Name\"\u003eFirst Name\u003c\/span\u003e\n \n \u003cspan class=\"text-danger text-smaller\"\u003e *\u003c\/span\u003e\n \n\u003c\/label\u003e\n\n \n\n \u003cdiv class=\"globo-form-input\"\u003e\n \n \n \u003cinput type=\"text\" data-type=\"text\" class=\"material_filled-input\" id=\"54776-text-1\" name=\"text-1\" placeholder=\"First Name\" presence \u003e\n \u003c\/div\u003e\n \n \u003csmall class=\"help-text globo-description\"\u003e\u003c\/small\u003e\n \n \u003csmall class=\"messages\"\u003e\u003c\/small\u003e\n\u003c\/div\u003e\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\u003cdiv class=\"globo-form-control layout-2-column \" data-type='text'\u003e\n \n \n \n\u003clabel tabindex=\"0\" for=\"54776-text\" class=\"material_filled-label globo-label gfb__label-v2 \" data-label=\"Last Name\"\u003e\n \u003cspan class=\"label-content\" data-label=\"Last Name\"\u003eLast Name\u003c\/span\u003e\n \n \u003cspan class=\"text-danger text-smaller\"\u003e *\u003c\/span\u003e\n \n\u003c\/label\u003e\n\n \n\n \u003cdiv class=\"globo-form-input\"\u003e\n \n \n \u003cinput type=\"text\" data-type=\"text\" class=\"material_filled-input\" id=\"54776-text\" name=\"text\" placeholder=\"Last Name\" presence \u003e\n \u003c\/div\u003e\n \n \u003csmall class=\"help-text globo-description\"\u003e\u003c\/small\u003e\n \n \u003csmall class=\"messages\"\u003e\u003c\/small\u003e\n\u003c\/div\u003e\n\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n 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for=\"54776-phone-1\" class=\"material_filled-label globo-label gfb__label-v2 \" data-label=\"Phone\"\u003e\n \u003cspan class=\"label-content\" data-label=\"Phone\"\u003ePhone\u003c\/span\u003e\n \n \u003cspan class=\"text-danger text-smaller\"\u003e *\u003c\/span\u003e\n \n\u003c\/label\u003e\n\n \n\n \u003cdiv class=\"globo-form-input gfb__phone-placeholder\" input-placeholder=\"\"\u003e\n \n \n \n \n \u003cinput type=\"text\" data-type=\"phone\" class=\"material_filled-input\" id=\"54776-phone-1\" name=\"phone-1\" placeholder=\"\" presence default-country-code=\"auto\"\u003e\n \u003c\/div\u003e\n \n \u003csmall class=\"messages\"\u003e\u003c\/small\u003e\n\u003c\/div\u003e\n\n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\u003cdiv class=\"globo-form-control layout-1-column \" data-type='select' data-default-value=\"Online Delivery Question\" data-type=\"select\"\u003e\n \n \n \n\u003clabel tabindex=\"0\" for=\"54776-select-1\" class=\"material_filled-label globo-label gfb__label-v2 \" data-label=\"What is the reason for your enquiry?\"\u003e\n \u003cspan class=\"label-content\" data-label=\"What is the reason for your enquiry?\"\u003eWhat is the reason for your enquiry?\u003c\/span\u003e\n \n \u003cspan\u003e\u003c\/span\u003e\n \n\u003c\/label\u003e\n\n \n\n \n \n \u003cdiv class=\"globo-form-input\"\u003e\n \n \n \u003cselect name=\"select-1\" id=\"54776-select-1\" class=\"material_filled-input\" \u003e\n \u003coption value=\"\" disabled=\"disabled\"\u003ePlease select\u003c\/option\u003e\n \n \u003coption value=\"Online Delivery Question\" selected=\"selected\"\u003eOnline Delivery Question\u003c\/option\u003e\n \n \u003coption value=\"Online Order Question\" \u003eOnline Order Question\u003c\/option\u003e\n \n \u003coption value=\"Product Issue\" \u003eProduct Issue\u003c\/option\u003e\n \n \u003coption value=\"Wholesale\" \u003eWholesale\u003c\/option\u003e\n \n \u003coption value=\"Marketing\" \u003eMarketing\u003c\/option\u003e\n \n 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We'll aim to respond within 7 working days, so if your query is urgent please call us. One of our team will get back in touch with you soon.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003c\/div\u003e\n \u003cdiv class=\"dismiss\" onclick=\"Globo.FormBuilder.dismiss(this)\"\u003e\n \u003csvg width=20 height=20 width=20 height=20 viewBox=\"0 0 20 20\" class=\"\" focusable=\"false\" aria-hidden=\"true\"\u003e\u003cpath d=\"M11.414 10l4.293-4.293a.999.999 0 1 0-1.414-1.414L10 8.586 5.707 4.293a.999.999 0 1 0-1.414 1.414L8.586 10l-4.293 4.293a.999.999 0 1 0 1.414 1.414L10 11.414l4.293 4.293a.997.997 0 0 0 1.414 0 .999.999 0 0 0 0-1.414L11.414 10z\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n \n \n \n \u003cdiv class=\"gfb__footer wizard__footer\"\u003e\n \n \n \u003cdiv class=\"description globo-description\"\u003e\u003c\/div\u003e\n \n \n \u003cbutton type=\"button\" class=\"action previous hidden material_filled-button\"\u003ePrevious\u003c\/button\u003e\n \u003cbutton type=\"button\" class=\"action next submit material_filled-button\" data-submitting-text=\"\" data-submit-text='\u003cspan class=\"spinner\"\u003e\u003c\/span\u003eSubmit' data-next-text=\"Next\" \u003e\u003cspan class=\"spinner\"\u003e\u003c\/span\u003eNext\u003c\/button\u003e\n \n \u003cp class=\"wizard__congrats-message\"\u003e\u003c\/p\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003c\/div\u003e\n \n \u003cinput type=\"hidden\" value=\"\" name=\"customer[id]\"\u003e\n \u003cinput type=\"hidden\" value=\"\" name=\"customer[email]\"\u003e\n \u003cinput type=\"hidden\" value=\"\" name=\"customer[name]\"\u003e\n \u003cinput type=\"hidden\" value=\"\" name=\"page[title]\"\u003e\n \u003cinput type=\"hidden\" value=\"\" name=\"page[href]\"\u003e\n \u003cinput type=\"hidden\" value=\"\" name=\"_keyLabel\"\u003e\n \u003c\/form\u003e\n \n \n \u003cdiv class=\"message success\"\u003e\n \n \u003cdiv class=\"gfb__content-title\"\u003eThanks for getting in touch!\u003c\/div\u003e\n \n \u003cdiv class=\"gfb__discount-wrapper\" onclick=\"Globo.FormBuilder.handleCopyDiscountCode(this)\"\u003e\n \u003cdiv class=\"gfb__content-discount\"\u003e\n \u003cspan class=\"gfb__discount-code\"\u003e\u003c\/span\u003e\n \u003cdiv class=\"gfb__copy\"\u003e\n \u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"\u003e\u003cpath d=\"M384 336H192c-8.8 0-16-7.2-16-16V64c0-8.8 7.2-16 16-16l140.1 0L400 115.9V320c0 8.8-7.2 16-16 16zM192 384H384c35.3 0 64-28.7 64-64V115.9c0-12.7-5.1-24.9-14.1-33.9L366.1 14.1c-9-9-21.2-14.1-33.9-14.1H192c-35.3 0-64 28.7-64 64V320c0 35.3 28.7 64 64 64zM64 128c-35.3 0-64 28.7-64 64V448c0 35.3 28.7 64 64 64H256c35.3 0 64-28.7 64-64V416H272v32c0 8.8-7.2 16-16 16H64c-8.8 0-16-7.2-16-16V192c0-8.8 7.2-16 16-16H96V128H64z\"\/\u003e\u003c\/svg\u003e\n \u003c\/div\u003e\n \u003cdiv class=\"gfb__copied\"\u003e\n \u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"\u003e\u003cpath d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/\u003e\u003c\/svg\u003e\n \u003c\/div\u003e \n \u003c\/div\u003e\n \u003c\/div\u003e\n \u003cdiv class=\"content\"\u003e\u003cp\u003eThank you for your message. 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var customDocumentWrite = function(content) { var jquery = null; if (window.jQuery) { jquery = window.jQuery; } else if (window.Checkout && window.Checkout.$) { jquery = window.Checkout.$; } if (jquery) { jquery('body').append(content); } }; var hasLoggedConversion = function(token) { if (token) { return document.cookie.indexOf('loggedConversion=' + token) !== -1; } return false; } var setCookieIfConversion = function(token) { if (token) { var twoMonthsFromNow = new Date(Date.now()); twoMonthsFromNow.setMonth(twoMonthsFromNow.getMonth() + 2); document.cookie = 'loggedConversion=' + token + '; expires=' + twoMonthsFromNow; } } var trekkie = window.ShopifyAnalytics.lib = window.trekkie = window.trekkie || []; if (trekkie.integrations) { return; } trekkie.methods = [ 'identify', 'page', 'ready', 'track', 'trackForm', 'trackLink' ]; trekkie.factory = function(method) { return function() { var args = Array.prototype.slice.call(arguments); args.unshift(method); trekkie.push(args); return 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= true; window.ShopifyAnalytics.lib = window.trekkie; var originalDocumentWrite = document.write; document.write = customDocumentWrite; try { window.ShopifyAnalytics.merchantGoogleAnalytics.call(this); } catch(error) {}; document.write = originalDocumentWrite; window.ShopifyAnalytics.lib.page(null,{"pageType":"page","resourceType":"page","resourceId":138179379535}); var match = window.location.pathname.match(/checkouts\/(.+)\/(thank_you|post_purchase)/) var token = match? match[1]: undefined; if (!hasLoggedConversion(token)) { setCookieIfConversion(token); } }); var eventsListenerScript = document.createElement('script'); eventsListenerScript.async = true; eventsListenerScript.src = "//www.montezumas.co.uk/cdn/shopifycloud/shopify/assets/shop_events_listener-61fa9e0a912c675e178777d2b27f6cbd482f8912a6b0aa31fa3515985a8cd626.js"; document.getElementsByTagName('head')[0].appendChild(eventsListenerScript); })();</script> <script class="boomerang"> (function () { window.BOOMR = window.BOOMR || {}; window.BOOMR.themeName = "Modular"; window.BOOMR.themeVersion = "4.1.1"; window.BOOMR.shopId = 83777388879; window.BOOMR.themeId = 167712293199; })();</script> <script defer src="https://www.montezumas.co.uk/cdn/shopifycloud/perf-kit/shopify-perf-kit-1.0.2.min.js" data-application="storefront-renderer" data-shop-id="83777388879" data-render-region="gcp-europe-west3" data-page-type="page" data-theme-instance-id="167712293199" data-monorail-region="shop_domain" data-resource-timing-sampling-rate="10" ></script> </head><body id="privacy-policy" class="template-page allow-grid-animations allow-image-animations" data-animations="true"> <div id="shopify-section-montezumas-custom-fonts" class="shopify-section"> <style data-custom-fonts> @font-face { font-family: 'MontezumasSans'; src: url(https://cdn.shopify.com/s/files/1/0837/7738/8879/files/MontezumasSans-Websafe.woff?v=1721902668) format('woff'); } h1{ font-family: 'MontezumasSans' !important; } h2{ font-family: 'MontezumasSans' !important; } h3{ font-family: 'MontezumasSans' !important; } h4{ font-family: 'MontezumasSans' !important; } h5{ font-family: 'MontezumasSans' !important; } h6{ font-family: 'MontezumasSans' !important; } p{ font-family: 'MontezumasSans' !important; } span{ font-family: 'MontezumasSans' !important; } </style> </div> <a class="in-page-link skip-link" href="#MainContent" data-skip-content>Skip to content</a> <div class="page-wrap"> <div id="shopify-section-sections--22733393428815__announcement" class="shopify-section shopify-section-group-header-group"> </div><div id="shopify-section-sections--22733393428815__header" class="shopify-section shopify-section-group-header-group shopify-section-header"> <style data-shopify>:root { --header-position: absolute; }.header--transparent.site-header { --text: #ffffff }@media screen and (max-width: 479px) { .shopify-section:first-child .banner--transparent-header, .template-page .banner--transparent-header { --header-initial-height: 25px; } }</style><header class="site-header header--is-standard header--logo-center-links-center header--sticky header--no-logo" data-section-id="sections--22733393428815__header" data-section-type="header" data-transparent="false" data-header data-header-height data-scroll-lock-fill-gap> <div class="container"> <div class="row"> <h1 class="nav-item logo"><a href="/" class="logo__image-link visible-nav-link" data-width="190" aria-label="Montezuma's Chocolate" data-logo-image><div class="image-wrapper lazy-image is-loading logo__image logo__image--transparent" style="--aspect-ratio: 3.5759493670886076;"><img src="//www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=1358&v=1718918481&width=380" alt="Montezuma&#39;s Chocolate" width="380" height="1358" loading="eager" srcset="//www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=39&v=1718918481&width=143 143w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=53&v=1718918481&width=190 190w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=106&v=1718918481&width=380 380w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?v=1718918481&width=3390 3390w" sizes="190px" fetchpriority="high" class="is-loading"> </div> <style data-shopify>.logo__image--transparent { width: 190px; } .header--has-scrolled .logo__image--transparent { width: 143px; }</style><div class="image-wrapper lazy-image is-loading logo__image logo__image--default" style="--aspect-ratio: 3.5759493670886076;"><img src="//www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=1358&v=1718918481&width=380" alt="Montezuma&#39;s Chocolate" width="380" height="1358" loading="eager" srcset="//www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=39&v=1718918481&width=143 143w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=53&v=1718918481&width=190 190w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?crop=center&height=106&v=1718918481&width=380 380w, //www.montezumas.co.uk/cdn/shop/files/Montezumas_Logo_Rebrand_White.png?v=1718918481&width=3390 3390w" sizes="190px" fetchpriority="high" class="is-loading"> </div> <style data-shopify>.logo__image--default { width: 190px; } .header--has-scrolled .logo__image--default { width: 143px; }</style></a></h1> <div class="header-fix-cont"> <div class="header-fix-cont-inner"> <nav class="nav-standard nav-main" data-nav-main> <ul class="menu "> <li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/best-sellers" class="menu-item__link" data-menu-item-link>Shop Chocolate</a><button class="toggle-submenu" aria-haspopup="true" aria-expanded="false" aria-label="Shop Chocolate" aria-controls="NavDropdown--shop-chocolate-0" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavDropdown--shop-chocolate-0"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/best-sellers" data-visible-link aria-expanded="false" aria-haspopup="true">Best Sellers</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/dark-chocolate-bars" data-visible-link aria-expanded="false" aria-haspopup="true">Dark Chocolate</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/milk-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Milk Chocolate</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/absolute-black" data-visible-link aria-expanded="false" aria-haspopup="true">Absolute Black</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/bars" data-visible-link aria-expanded="false" aria-haspopup="true">Bars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/chocolate-truffles" data-visible-link aria-expanded="false" aria-haspopup="true">Truffles</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/chocolate-buttons" data-visible-link aria-expanded="false" aria-haspopup="true">Buttons</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/fudge" data-visible-link aria-expanded="false" aria-haspopup="true">Fudge</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/vegan-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Vegan</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/couverture-for-cooking" data-visible-link aria-expanded="false" aria-haspopup="true">Couverture</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/organic-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Organic Chocolate</a></li></ul> </div></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/gifts" class="menu-item__link" data-menu-item-link>Gifts</a><button class="toggle-submenu" aria-haspopup="true" aria-expanded="false" aria-label="Gifts" aria-controls="NavDropdown--gifts-1" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavDropdown--gifts-1"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/christmas" data-visible-link aria-expanded="false" aria-haspopup="true">Christmas</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/gift-boxes" data-visible-link aria-expanded="false" aria-haspopup="true">Gift Boxes</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/birthday-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Birthday Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/thank-you-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Thank You Gifts </a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/products/build-a-bar-personalise-your-bar-c56" data-visible-link aria-expanded="false" aria-haspopup="true">Personalised Bars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/get-well-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Get Well Soon Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/engagement-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Engagement Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/products/digital-gift-cards" data-visible-link aria-expanded="false" aria-haspopup="true">Gift Cards</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/corporate-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Corporate Gifts</a></li></ul> </div></li><li class="menu-item">  <a href="/collections/early-black-friday-sale" class="menu-item__link" data-menu-item-link>EARLY BLACK FRIDAY SALE!</a></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/christmas" class="menu-item__link" data-menu-item-link>Christmas</a><button class="toggle-submenu" aria-haspopup="true" aria-expanded="false" aria-label="Christmas" aria-controls="NavDropdown--christmas-3" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavDropdown--christmas-3"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/advent-calendars" data-visible-link aria-expanded="false" aria-haspopup="true">Chocolate Advent Calendars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/christmas" data-visible-link aria-expanded="false" aria-haspopup="true">Christmas Gifts </a></li></ul> </div></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/chocolate-bundles" class="menu-item__link" data-menu-item-link>Grab a Taster Box</a><button class="toggle-submenu" aria-haspopup="true" aria-expanded="false" aria-label="Grab a Taster Box" aria-controls="NavDropdown--grab-a-taster-box-4" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavDropdown--grab-a-taster-box-4"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/taster-box-montezumas-chocolates" data-visible-link aria-expanded="false" aria-haspopup="true">Mixed Taster Box</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/absolute-black-100-dark-chocolate-bars-montezumas" data-visible-link aria-expanded="false" aria-haspopup="true">Absolute Black Taster Box</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/vegan-chocolate-taster-box" data-visible-link aria-expanded="false" aria-haspopup="true">Vegan Taster Box</a></li></ul> </div></li></ul></nav> <div class="header__icons" data-header-icons> <a href="#menu" class="menuToggle" data-target="nav" aria-expanded="false" aria-label="Menu" data-menu-toggle> <div id="hamburger-menu" class="icon-menu" data-hamburger-icon> <div class="diamond-bar"></div> <div id="hamburger-bar" class="icon-bar"></div> </div> </a><a href="/account" class="nav-item nav-account-link" aria-label="Account"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-user" viewBox="0 0 1024 1024"><path fill="none" stroke-width="69.818" stroke="#000" d="M775.083 319.747c0 145.297-117.786 263.083-263.083 263.083S248.917 465.044 248.917 319.747C248.917 174.45 366.703 56.664 512 56.664S775.083 174.45 775.083 319.747z"/><path fill="none" stroke-linejoin="round" stroke-width="69.818" stroke="#000" d="M208.443 542.356c-107.931 94.44-161.897 236.1-161.897 424.98M815.557 542.356c107.931 94.44 161.897 236.1 161.897 424.98"/><path fill="none" stroke-linejoin="round" stroke-linecap="round" stroke-width="69.818" stroke="#000" d="M46.545 967.336h930.909"/></svg></a><header-search-popdown> <details> <summary class="search-popdown-bar" aria-haspopup="dialog" data-popdown-toggle title="Search"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-search" viewBox="0 0 1024 1024"><path fill="none" stroke-width="69.818" stroke="#000" d="M715.636 385.939c0 182.087-147.61 329.697-329.697 329.697S56.242 568.026 56.242 385.939 203.852 56.242 385.939 56.242s329.697 147.61 329.697 329.697z"/><path fill="none" stroke-linecap="round" stroke-width="69.818" stroke="#000" d="M696.242 696.242l271.515 271.515"/></svg><span class="visually-hidden">Search</span> </summary> <div class="search-popdown" role="dialog" aria-modal="true" aria-label="Search" data-popdown> <div class="container"> <div class="search-popdown__main"><predictive-search><form class="search-form" action="/search" method="get" role="search"> <input name="options[prefix]" type="hidden" value="last"> <button class="search-popdown__submit" type="submit" aria-label="Search"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-search" viewBox="0 0 1024 1024"><path fill="none" stroke-width="69.818" stroke="#000" d="M715.636 385.939c0 182.087-147.61 329.697-329.697 329.697S56.242 568.026 56.242 385.939 203.852 56.242 385.939 56.242s329.697 147.61 329.697 329.697z"/><path fill="none" stroke-linecap="round" stroke-width="69.818" stroke="#000" d="M696.242 696.242l271.515 271.515"/></svg></button> <div class="input-holder"> <label for="SearchInput" class="visually-hidden">Search</label> <input type="search" id="SearchInput" data-predictive-search-input="search-popdown-results" name="q" value="" placeholder="Search" role="combobox" aria-label="Search our store" aria-owns="predictive-search-results" aria-controls="predictive-search-results" aria-expanded="false" aria-haspopup="listbox" aria-autocomplete="list" autocorrect="off" autocomplete="off" autocapitalize="off" spellcheck="false"> <button type="reset" class="search-reset hidden" aria-label="Reset">Clear</button> </div><div class="predictive-search" tabindex="-1" data-predictive-search-results></div> <span class="predictive-search-status visually-hidden" role="status" aria-hidden="true" data-predictive-search-status></span></form></predictive-search><div class="search-popdown__close"> <button type="button" class="search-popdown__close__button" title="Close" data-popdown-close><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-cancel" viewBox="0 0 24 24"><path d="M6.758 17.243L12.001 12m5.243-5.243L12 12m0 0L6.758 6.757M12.001 12l5.243 5.243" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"/></svg></button> </div> </div> </div> </div> <span class="drawer__underlay" data-popdown-underlay></span> </details> </header-search-popdown> <a id="cartTotal" href="/cart" class="nav-item cartToggle cartToggle--empty" data-cart-toggle aria-expanded="false" aria-label="Cart"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-cart" viewBox="0 0 1365 1024"><path stroke-width="21.333" stroke="#000" d="M532.618 772.741c-57.987 0-105.431 46.933-105.431 104.296s47.444 104.296 105.431 104.296c57.987 0 105.431-46.933 105.431-104.296s-47.444-104.296-105.431-104.296zm0 173.827c-38.658 0-70.287-31.289-70.287-69.531s31.629-69.531 70.287-69.531 70.287 31.289 70.287 69.531-31.629 69.531-70.287 69.531zm351.437-173.827c-57.987 0-105.431 46.933-105.431 104.296s47.444 104.296 105.431 104.296c57.987 0 105.431-46.933 105.431-104.296s-47.444-104.296-105.431-104.296zm0 173.827c-38.658 0-70.287-31.289-70.287-69.531s31.629-69.531 70.287-69.531 70.287 31.289 70.287 69.531-31.629 69.531-70.287 69.531zm244.249-695.309c-8.786-3.477-19.329 1.738-21.086 12.168l-128.275 422.4H451.787L270.797 89.6c-1.757-6.953-8.786-12.168-17.572-12.168H68.72c-10.543 0-17.572 6.953-17.572 17.383s7.029 17.383 17.572 17.383h172.204l179.233 596.227c1.757 6.953 8.786 12.168 17.572 12.168h553.514c7.029 0 14.057-5.215 17.572-12.168l131.789-434.568c1.757-8.691-3.514-19.121-12.3-22.598z"/><path fill="#ff8f8f" stroke-width="64" stroke="#000" d="M1313.851 259.951c0 120.003-96.803 217.284-216.216 217.284s-216.216-97.281-216.216-217.284c0-120.003 96.803-217.284 216.216-217.284s216.216 97.281 216.216 217.284z"/></svg></a> </div> </div> </div> </div> </div> <div class="header-cartPopover" data-popover></div> <template data-popover-template> <div class="popover-inner"> <div class="popover-item-heading" data-popover-heading>added to your cart</div> <div class="popover-item-thumb"> <div class="image-wrapper lazy-image" style="--aspect-ratio: 1;" data-popover-image></div> </div> <div class="popover-item-info"> <span class="popover-item-title" data-popover-title></span> <span class="popover-item-variant" data-popover-variant></span> <span class="popover-item-selling-plan" data-popover-selling-plan></span> <div class="popover-item-properties" data-popover-item-props></div> <span class="popover-item-price" data-popover-item-price></span> <span class="popover-item-unit-price" data-popover-unit-price></span> </div> </div> </template> </header> <nav class="nav-hamburger nav-main" data-nav-main> <button class="nav-mobile-close" aria-expanded="false" aria-label="Menu" data-menu-toggle><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-close" viewBox="0 0 1024 1024"><path d="M446.174 512L13.632 79.458c-18.177-18.177-18.177-47.649 0-65.826s47.649-18.177 65.826 0L512 446.174 944.542 13.632c18.177-18.177 47.649-18.177 65.826 0s18.177 47.649 0 65.826L577.826 512l432.542 432.542c18.177 18.177 18.177 47.649 0 65.826s-47.649 18.177-65.826 0L512 577.826 79.458 1010.368c-18.177 18.177-47.649 18.177-65.826 0s-18.177-47.649 0-65.826L446.174 512z"/></svg></button> <div class="nav-inner" data-hamburger-scrollable> <div class="nav-inner-wrapper"> <ul class="menu "> <li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/best-sellers" class="menu-item__link" aria-controls="NavMobileDropdown--shop-chocolate-0" data-collapsible-trigger data-menu-item-link>Shop Chocolate</a><button class="dropdown-arrow" aria-expanded="false" aria-haspopup="true" aria-label="Shop Chocolate" aria-controls="NavMobileDropdown--shop-chocolate-0" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavMobileDropdown--shop-chocolate-0"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/best-sellers" data-visible-link aria-expanded="false" aria-haspopup="true">Best Sellers</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/dark-chocolate-bars" data-visible-link aria-expanded="false" aria-haspopup="true">Dark Chocolate</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/milk-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Milk Chocolate</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/absolute-black" data-visible-link aria-expanded="false" aria-haspopup="true">Absolute Black</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/bars" data-visible-link aria-expanded="false" aria-haspopup="true">Bars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/chocolate-truffles" data-visible-link aria-expanded="false" aria-haspopup="true">Truffles</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/chocolate-buttons" data-visible-link aria-expanded="false" aria-haspopup="true">Buttons</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/fudge" data-visible-link aria-expanded="false" aria-haspopup="true">Fudge</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/vegan-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Vegan</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/couverture-for-cooking" data-visible-link aria-expanded="false" aria-haspopup="true">Couverture</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/organic-chocolate" data-visible-link aria-expanded="false" aria-haspopup="true">Organic Chocolate</a></li></ul> </div></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/gifts" class="menu-item__link" aria-controls="NavMobileDropdown--gifts-1" data-collapsible-trigger data-menu-item-link>Gifts</a><button class="dropdown-arrow" aria-expanded="false" aria-haspopup="true" aria-label="Gifts" aria-controls="NavMobileDropdown--gifts-1" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavMobileDropdown--gifts-1"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/christmas" data-visible-link aria-expanded="false" aria-haspopup="true">Christmas</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/gift-boxes" data-visible-link aria-expanded="false" aria-haspopup="true">Gift Boxes</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/birthday-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Birthday Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/thank-you-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Thank You Gifts </a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/products/build-a-bar-personalise-your-bar-c56" data-visible-link aria-expanded="false" aria-haspopup="true">Personalised Bars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/get-well-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Get Well Soon Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/engagement-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Engagement Gifts</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/products/digital-gift-cards" data-visible-link aria-expanded="false" aria-haspopup="true">Gift Cards</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/corporate-gifts" data-visible-link aria-expanded="false" aria-haspopup="true">Corporate Gifts</a></li></ul> </div></li><li class="menu-item">  <a href="/collections/early-black-friday-sale" class="menu-item__link" data-menu-item-link>EARLY BLACK FRIDAY SALE!</a></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/christmas" class="menu-item__link" aria-controls="NavMobileDropdown--christmas-3" data-collapsible-trigger data-menu-item-link>Christmas</a><button class="dropdown-arrow" aria-expanded="false" aria-haspopup="true" aria-label="Christmas" aria-controls="NavMobileDropdown--christmas-3" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavMobileDropdown--christmas-3"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/advent-calendars" data-visible-link aria-expanded="false" aria-haspopup="true">Chocolate Advent Calendars</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/collections/christmas" data-visible-link aria-expanded="false" aria-haspopup="true">Christmas Gifts </a></li></ul> </div></li><li class="menu-item has-submenu menu-item--dropdown" data-dropdown-parent>  <a href="/collections/chocolate-bundles" class="menu-item__link" aria-controls="NavMobileDropdown--grab-a-taster-box-4" data-collapsible-trigger data-menu-item-link>Grab a Taster Box</a><button class="dropdown-arrow" aria-expanded="false" aria-haspopup="true" aria-label="Grab a Taster Box" aria-controls="NavMobileDropdown--grab-a-taster-box-4" data-collapsible-trigger><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-arrow" viewBox="0 0 1024 1024"><path d="M926.553 256.428c25.96-23.409 62.316-19.611 83.605 7.033 20.439 25.582 18.251 61.132-6.623 83.562l-467.01 421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button><div class="submenu submenu--dropdown " id="NavMobileDropdown--grab-a-taster-box-4"> <ul data-collapsible-content><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/taster-box-montezumas-chocolates" data-visible-link aria-expanded="false" aria-haspopup="true">Mixed Taster Box</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/absolute-black-100-dark-chocolate-bars-montezumas" data-visible-link aria-expanded="false" aria-haspopup="true">Absolute Black Taster Box</a></li><li data-levels = "0" class="submenu-item"><a class="submenu-item__link visible-nav-link" href="/pages/vegan-chocolate-taster-box" data-visible-link aria-expanded="false" aria-haspopup="true">Vegan Taster Box</a></li></ul> </div></li></ul><div class="nav-user"> <ul><li class="nav-user__item nav-user__item--account"><a href="https://www.montezumas.co.uk/customer_authentication/redirect?locale=en&region_country=GB" class="nav-user__link">Log in</a></li><li class="nav-user__item nav-user__item--search"><a href="/search" class="nav-user__link">Search</a></li></ul> </div><div class="nav-footer"></div> </div> </div> </nav> <div class="overlay"></div><div class="cart-drawer"><div class="scroll" data-cart-scroll> <div class="cart-wrapper container" data-cart-container> <template data-cart-template><div class="cart" data-cart><button class="cart-close" aria-label="Close" data-cart-close><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-close" viewBox="0 0 1024 1024"><path d="M446.174 512L13.632 79.458c-18.177-18.177-18.177-47.649 0-65.826s47.649-18.177 65.826 0L512 446.174 944.542 13.632c18.177-18.177 47.649-18.177 65.826 0s18.177 47.649 0 65.826L577.826 512l432.542 432.542c18.177 18.177 18.177 47.649 0 65.826s-47.649 18.177-65.826 0L512 577.826 79.458 1010.368c-18.177 18.177-47.649 18.177-65.826 0s-18.177-47.649 0-65.826L446.174 512z"/></svg></button><form action="/cart" method="post" novalidate> <div class="cart__empty" data-empty-message> <h1 class="cart__title">Shopping Basket</h1> <p>Your cart is empty</p> <a href="/collections/all" data-continue class="btn btn--solid btn--primary">Continue Shopping</a> </div> <div class="cart__form"> <h1 class="cart__title cart__title--mobile">Shopping Basket</h1> <div class="cart__table"> <div class="cart__errors" data-cart-errors> <p class="cart__errors__heading">No more products available for purchase</p> <p class="cart__errors__content" data-error-message></p> <button type="button" data-cart-error-close aria-label="Close Shopping Basket" class="cart__errors__btn"> <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-close-thin" viewBox="0 0 27 27"> <path d="M.5.5l26 26M26.5.5l-26 26"></path> </svg> </button> </div> <div class="cart__table-header med_hide"> <div class="cart__table-row"> <div class="cart__table-cell cart__table-cell--product">Product</div> <div class="cart__table-cell cart__table-cell--price">Price</div> <div class="cart__table-cell cart__table-cell--quantity">Quantity</div> <div class="cart__table-cell cart__table-cell--total">Total</div> </div> </div> <div class="cart__table-body" data-items-holder></div> </div> <div class="checkout-buttons" data-foot-holder><div class="cart__message " data-cart-message="true" data-limit="5000" data-cart-total-price="0"><span class="cart__message-success">Congratulations! Your order qualified for free shipping</span><span class="cart__message-default"> <span data-left-to-spend><span class=money>£50</span></span> away from free shipping </span> <div class="cart__message-progress"> <span data-cart-progress data-percent="0"></span> </div> </div><div class="cart-totals"> <p class="cart-total-price is-hidden" data-cart-original-total> <span class="cart-total-price__label">Items</span> <span class="cart-total-price__value" data-cart-original-total-price>Free</span> </p> <div class="is-hidden" data-cart-discounts-holder></div> <p class="cart-total-price"> <span class="cart-total-price__label">Subtotal</span> <span data-cart-total class="cart-total-price__value">Free</span> </p><p class="cart-tax-info">Excluding taxes and shipping</p><div class="order-notes"> <label class="order-notes__label" for="order-notes">Gift Message</label> <textarea id="order-notes" class="order-notes__content" name="note"></textarea> </div><div class="cart__buttons-wrapper"><div class="cart__buttons" data-cart-buttons> <fieldset class="cart__button-fieldset" data-cart-buttons-fieldset> <button class="cart__checkout btn btn--solid btn--primary" type="submit" name="checkout">Checkout</button></fieldset> </div><a href="/collections/all" class="btn btn--outline btn--primary" data-continue>Continue Shopping</a><input type="submit" name="update" value="Update" class="cart__update" data-update-cart> </div> </div> </div> </div> </form> </div></template> </div> </div></div><script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Organization", "name": "Montezuma\u0026#39;s Chocolate","logo": "https:\/\/www.montezumas.co.uk\/cdn\/shop\/files\/Montezumas_Logo_Rebrand_White_3390x.png?v=1718918481","sameAs": [ null, null, null, null, null, null, null ], "url": "https:\/\/www.montezumas.co.uk\/pages\/privacy-policy" } </script></div> <div class="body-wrap" data-body-wrap> <main class="main-content js-focus-hidden" id="MainContent" tabindex="-1"> <div id="shopify-section-template--22906982400335__section_rich_text_YHaCrU" class="shopify-section shopify-section--rich-text"> <section id="title-module--template--22906982400335__section_rich_text_YHaCrU" class="title-module container-wrap section-padding" data-section-type="rich-text" style="--PT: 100px; --PB: 100px;" ><div class="container pad-sm"> <div class="row row-sm"><h2 class="rich__heading" >Privacy Policy</h2></div> </div></section> <style> #shopify-section-template--22906982400335__section_rich_text_YHaCrU h2 {font-size: 45px;} #shopify-section-template--22906982400335__section_rich_text_YHaCrU {background-color: #00a9ce;} #shopify-section-template--22906982400335__section_rich_text_YHaCrU h2 {color: #ffffff;} </style></div><div id="shopify-section-template--22906982400335__section_rich_text_G34RyD" class="shopify-section shopify-section--rich-text"> <section id="title-module--template--22906982400335__section_rich_text_G34RyD" class="title-module container-wrap section-padding" data-section-type="rich-text" style="--PT: 20px; --PB: 100px;" ><div class="container pad-sm"> <div class="row row-sm"><div class="rich__content" ><p>At Montezuma’s we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time and please do review this Policy regularly.<br/></p><p><strong>Our contact details:</strong></p><p>For the purpose of the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018 (“Data Protection Legislation”) the data controller is:</p><p>Name: <strong>Great British Confectionery Group </strong>T/A Montezuma’s</p><p>Address: Birdham Business Park, Birdham Road, Chichester, West Sussex, PO20 7BT.</p><p>Phone Number: 01243 510510</p><p>E-mail: <a href="https://www.montezumas.co.uk/cdn-cgi/l/email-protection#dbb3beb7b7b49bb6b4b5afbea1aeb6baa8f5b8b4f5aeb0">hello@montezumas.co.uk</a></p><p>Website: <a href="http://www.montezumas.co.uk/">www.montezumas.co.uk</a></p><p>Company registration number: 10912579 , Data protection registration number: ZA191250</p><p>By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency</p><p><strong>The type of personal information we collect:</strong></p><p>We currently collect and process the following information:</p><p>Personal identifiers, contacts, and characteristics, including:</p><ul><li>Title</li><li>Name and surname,</li><li>Contact phone number</li><li>Email address</li><li>Billing address</li><li>Delivery address</li><li>Payment details if you make a purchase through our website, however we do not keep this information.</li><li>Your business details and order history if you purchase corporate gifts</li><li>Name and delivery information of the recipients if you are purchasing corporate gifts – this information is used only for delivery purposes and is not retained after the order is shipped.</li><li>IP address</li><li>Browser information, device type, how you interact with our website, and how frequently.</li><li>Cookie information, which we use to help provide a personalised website experience and to help us improve our website.<strong><br/></strong></li></ul><p><strong>How we obtain the personal information and why we have it</strong></p><p>Most of the personal information we process is provided to us directly by you for one of the following reasons:</p><ul><li>You have placed an order via our website or over the telephone</li><li>You have created an online account with us.</li><li>You have contacted us via email, website contact form, telephone or via social media.</li><li>You have entered a competition with Montezuma’s.</li><li>You have signed up to our email mailing list via our website</li><li>You have signed up to our email mailing list in one of our stores</li><li>You have signed up to our email mailing list at an event we have attended.</li><li>You have opted to hear more about Montezuma’s by consenting to do so via a third party such as a competition partner.</li></ul><p>We also receive personal information indirectly, from the following sources in the following scenarios:</p><ul><li>You have opted to hear more about Montezuma’s by consenting to do so via a third party such as a competition partner.</li></ul><p><strong>Use of your information and why:</strong></p><p>We use the information that we collect from you to fulfil orders placed via our website or over the telephone. In addition to this we may use the information for one or more of the following purposes:</p><ul><li>To provide information to you that you request from us relating to our products.</li><li>To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information for example via our newsletter signup.</li><li>To inform you of any changes to our website, services or goods and products.</li><li>If you have previously purchased goods from us, we may provide to you details of similar goods or services.</li><li>To contact you with any queries relating directly to your order.</li><li>-For market research, for example to improve our customer care or product offering. For this we use Loox. You may unsubscribe directly via Loox.</li><li>-Our couriers will also contact you to provide delivery information and parcel tracking for your order. This will relate only to your specific purchase. </li></ul><p><strong>We may share this information with organisations that we work with including:</strong></p><ul><li>Couriers and delivery partners who will deliver your online, telephone and corporate orders, including Royal Mail, DPD Local, DHL Express.</li><li>Payment service providers that process payments on our behalf, including payment gateways such as Braintree, PayPal and Apple Pay</li><li>IT companies that are linked via our website to assist with the checkout process and delivery label processing including Ship Theory, Loquate and Shipper HQ</li><li>IT support companies that provide website development and maintenance essential to run our business including website developers (Media Lounge) and in-house IT services to assist Montezuma’s Direct Ltd directly.</li><li>Independent review companies that we use in order to improve our customer care and product offering, including Feefo. You can unsubscribe directly from Feefo at any time.</li><li>Data processors who work on behalf of Montezuma’s, such as Facebook and Google, who will gather anonymised data on the usage of the website and the delivery of adverts where the user has given consent for this purpose via our cookie banner. This anonymised data is used to enhance the experience of our website and the content that we deliver to our customers. Please refer to <a href="https://policies.google.com/technologies/partner-sites" target="_blank">Google’s Privacy & Terms site</a> for information and their terms on how they process data - <a href="https://policies.google.com/technologies/partner-sites">https://policies.google.com/technologies/partner-sites</a></li></ul><p>We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.</p><p><strong>Disclosing your information:</strong></p><p>We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:</p><ul><li>In the event that we sell any or all of our business to the buyer.</li><li>Where we are legally required by law to disclose your personal information.</li><li>To further advance fraud protection and reduce the risk of fraud.</li></ul><p><strong>Explaining the lawful bases we rely on:</strong></p><p>Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:</p><ul><li>Your consent. For example, you may have opted in to our email newsletters. You are able to remove your consent at any time. You can do this by contacting us using the below details or by using the unsubscribe link at the bottom of our email newsletter that you have received.</li></ul><p>Name:<strong>Great British Confectionery Group </strong>T/A Montezuma’s. Address: Birdham Business Park, Birdham Road, Chichester, West Sussex, PO20 7BT. Phone Number: 01243 510510 E-mail: <a href="https://www.montezumas.co.uk/cdn-cgi/l/email-protection#a8c0cdc4c4c7e8c5c7c6dccdd2ddc5c9db86cbc786ddc3">hello@montezumas.co.uk</a></p><ul><li>We have a contractual obligation. For example, we will need your data in order to process and deliver your online or telephone order.</li><li>We have a legal obligation. For example, we may be required by law to pass on details regarding fraud.</li><li>We have a legitimate interest. For example, we may use your order history to provide you with specific offers.</li></ul><p><strong>How we store your personal information</strong></p><p>Your information is securely stored. When we collect your personal data it is only kept as long as necessary to fulfil the purpose for which it was collected. After this period, or sooner if you wish, your data will be completely deleted.</p><p>For example, your order history will be kept indefinitely to ensure that our customer experience is as streamlined as possible. You will be able to access your online account to view your previous purchases for your own records and reorder if required.</p><p>Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.</p><p><strong>Your data protection rights</strong></p><p>Under data protection law, you have rights including:</p><p><strong>Your right of access</strong> - You have the right to ask us for copies of your personal information.</p><p><strong>Your right to rectification</strong> - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.</p><p><strong>Your right to erasure</strong> - You have the right to ask us to erase your personal information in certain circumstances.</p><p><strong>Your right to restriction of processing</strong> - You have the right to ask us to restrict the processing of your personal information in certain circumstances.</p><p><strong>Your right to object to processing</strong> - You have the the right to object to the processing of your personal information in certain circumstances.</p><p><strong>Your right to data portability</strong> - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.</p><p>You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within 30 days.</p><p>Please contact us using the below details if you wish to make a request.</p><p><strong>Name: Great British Confectionery Group T/A Montezuma’s</strong></p><p><strong>Address: Birdham Business Park, Birdham Road, Chichester, West Sussex, PO20 7BT.</strong></p><p><strong>Phone Number: 01243 510510</strong></p><p><strong>E-mail: </strong><a href="https://www.montezumas.co.uk/cdn-cgi/l/email-protection#3e565b5252517e5351504a5b444b535f4d105d51104b55"><strong>[email protected]</strong></a></p><p><strong>If you have any concerns:</strong></p><p>If you have any concerns about our use of your personal information, you can make a complaint to us at:</p><p>Name:<strong>Great British Confectionery Group </strong>T/A Montezuma’s</p><p>Address: Birdham Business Park, Birdham Road, Chichester, West Sussex, PO20 7BT.</p><p>Phone Number: 01243 510510</p><p>Email: <a href="https://www.montezumas.co.uk/cdn-cgi/l/email-protection#cfa7aaa3a3a08fa2a0a1bbaab5baa2aebce1aca0e1baa4">hello@montezumas.co.uk</a></p><p>You can also complain to the ICO if you are unhappy with how we have used your data.</p><p>The ICO’s address: </p><p>Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF</p><p>Helpline number: 0303 123 1113</p><p>ICO website: <a href="https://www.ico.org.uk/">https://www.ico.org.uk</a></p><p><strong>Updated:</strong> 20/06/2024, 09:36</p></div></div> </div></section> </div> </main> <div id="shopify-section-sections--22733393363279__footer" class="shopify-section shopify-section-group-footer-group"><style data-shopify>:root { --COLOR-FOOTER-TEXT: #222222; --COLOR-FOOTER-PLACEHOLDER-TEXT: rgba(34, 34, 34, 0.5); --COLOR-FOOTER-BG: #ffffff; --COLOR-FOOTER-BG-HOVER: rgba(34, 34, 34, 0.05); --COLOR-FOOTER-BOTTOM-TEXT: rgba(34, 34, 34, 0.7); --COLOR-FOOTER-BOTTOM-BG: #fafafa; --COLOR-FOOTER-BOTTOM-BG-HOVER: 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421.128c-22.547 20.331-56.39 19.789-78.311-1.237L19.143 345.786c-24.181-23.193-25.331-58.79-4.144-83.721 22.077-25.978 58.543-28.612 83.785-4.402l400.458 384.094 427.311-385.33z"/></svg></button> <ul id="country-list" class="popout-list" data-popout-list> <li class="popout-list__item "> <a class="popout-list__option" href="#" data-value="AT" data-popout-option><span> Austria (EUR €) </span> </a> </li> <li class="popout-list__item "> <a class="popout-list__option" href="#" data-value="BE" data-popout-option><span> Belgium (EUR €) </span> </a> </li> <li class="popout-list__item "> <a class="popout-list__option" href="#" data-value="BG" data-popout-option><span> Bulgaria (BGN лв.) </span> </a> </li> <li class="popout-list__item "> <a class="popout-list__option" href="#" data-value="CA" data-popout-option><span> Canada (CAD $) </span> </a> </li> <li class="popout-list__item "> <a class="popout-list__option" href="#" data-value="HR" data-popout-option><span> Croatia (EUR €) </span> </a> 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href="https://www.shopify.com?utm_campaign=poweredby&utm_medium=shopify&utm_source=onlinestore"> </a></p> </div> </div> </div> </div> </div> </footer> </div><div id="shopify-section-sections--22733393363279__popup" class="shopify-section shopify-section-group-footer-group"><div data-section-id="sections--22733393363279__popup" data-section-type="popup"></div> </div> </div></div><template data-swatch-template> <div class="swatch__element" data-swatch-button data-value> <div class="swatch__label" data-swatch data-swatch-variant> <span class="swatch__color" data-swatch-color></span> </div> <a href class="swatch__link" data-swatch-link></a> </div> </template> <div class="pswp pswp--custom-loader" tabindex="-1" role="dialog" aria-hidden="true">  <div class="pswp__bg"></div>  <div class="pswp__scroll-wrap">  <div class="pswp__container"> <div class="pswp__item"></div> <div class="pswp__item"></div> <div class="pswp__item"></div> </div>  <div class="pswp__ui pswp__ui--hidden"> <div class="pswp__top-bar">  <div class="pswp__counter"></div> <button class="pswp__button pswp__button--close pswp__custom-close pswp__ui-over-close" title="Close (Esc)"> <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-close" viewBox="0 0 1024 1024"><path d="M446.174 512L13.632 79.458c-18.177-18.177-18.177-47.649 0-65.826s47.649-18.177 65.826 0L512 446.174 944.542 13.632c18.177-18.177 47.649-18.177 65.826 0s18.177 47.649 0 65.826L577.826 512l432.542 432.542c18.177 18.177 18.177 47.649 0 65.826s-47.649 18.177-65.826 0L512 577.826 79.458 1010.368c-18.177 18.177-47.649 18.177-65.826 0s-18.177-47.649 0-65.826L446.174 512z"/></svg> </button> <button class="pswp__button pswp__button--share" title="Share"></button> <button class="pswp__button pswp__button--fs" title="Toggle fullscreen"></button> <button class="pswp__button pswp__button--zoom" title="Zoom in/out"></button>   <div class="pswp__preloader"> <div class="pswp__preloader__icn"> <div class="pswp__preloader__cut"> <div class="pswp__preloader__donut"></div> </div> </div> </div> </div> <div class="pswp__share-modal pswp__share-modal--hidden pswp__single-tap"> <div class="pswp__share-tooltip"></div> </div> <button class="pswp__button pswp__button--arrow--left" title="Previous"> <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-submit" viewBox="0 0 1024 1024"><path d="M1023.998 511.724v-6.44a4.818 4.818 0 00-1.605-3.215l-.005-.005c0-1.61-1.61-1.61-1.61-3.22s-1.61-1.61-1.61-3.22c-.89 0-1.61-.72-1.61-1.61L652.074 115.649c-6.058-5.789-14.286-9.354-23.346-9.354s-17.288 3.564-23.358 9.366l.013-.013c-6.101 5.61-9.909 13.631-9.909 22.541s3.81 16.931 9.888 22.52l.022.02 307.522 318.793H32.201C14.416 479.522 0 493.939 0 511.723s14.417 32.201 32.201 32.201h887.145L605.384 862.717a32.062 32.062 0 00-8.429 21.72c0 9.19 3.851 17.481 10.025 23.347l.014.013c5.61 6.101 13.631 9.909 22.541 9.909s16.931-3.81 22.52-9.888l.02-.022 363.874-370.315c0-1.61 0-1.61 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We are here to answer!","FAQ page search placeholder":"Type keyword to find your answer","\"All\" tabs in FAQ page":"All","\"No matching article found\" message":"No matching article found","Contact section heading":"Not finding what are you looking for?","Contact section description":"Chat with us or send us an email","Contact button text":"Contact us"},"FAQs":{"jrbgNPIXverkWL9j1KUZ":{"categoryId":"jrbgNPIXverkWL9j1KUZ","featured":true,"position":2,"icon":"exchange","published":true,"isOutOfDate":false,"question":"Exchange \u0026 Return","originalQuestion":"Exchange \u0026 Return","questions":[{"title":"What is your return policy?","question":"What is your return policy?","answer":"\u003cp style=\"font-family: Inter;\"\u003eIf for any reason You are not entirely satisfied with any product that You have purchased from Us, because you feel they are either damaged or faulty, You may return it to us, at Your expense, within 7 days from the date of dispatch.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor more details please see our full Ts\u0026amp;Cs \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/terms-and-conditions-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e","featured":false,"published":true,"index":1,"defaultCategoryId":2,"defaultQuestionId":5,"questionId":"R0mDNNIveapn28KlT1wu","shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"jrbgNPIXverkWL9j1KUZ","updatedAt":"2024-11-25T13:28:57.709Z","isOutOfDate":true,"originalQuestion":"What is your return policy?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eIf for any reason You are not entirely satisfied with any product that You have purchased from Us, because you feel they are either damaged or faulty, You may return it to us, at Your expense, within 7 days from the date of dispatch.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor more details please see our full Ts\u0026amp;Cs \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/terms-and-conditions-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e"}]},"FZCQkMuFGvIHBNPm4DK8":{"categoryId":"FZCQkMuFGvIHBNPm4DK8","featured":true,"position":1,"icon":"cart","published":true,"isOutOfDate":false,"question":"Order \u0026 Shipping","originalQuestion":"Order \u0026 Shipping","questions":[{"title":"How long will it take to receive my order?","question":"How long will it take to receive my order?","answer":"\u003cp style=\"font-family: Inter;\"\u003eTypically, it takes 3-5 business days to receive your order. when delivering to a UK address. We also offer next day delivery if you need your chocolate extra quick!\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor details on our international shipping options click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e","featured":true,"published":true,"index":1,"defaultCategoryId":1,"defaultQuestionId":1,"questionId":"XEDv1kK7EtRv3bld2LFI","shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.986Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","updatedAt":"2024-11-25T13:28:57.709Z","isOutOfDate":true,"originalQuestion":"How long will it take to receive my order?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eTypically, it takes 3-5 business days to receive your order. when delivering to a UK address. We also offer next day delivery if you need your chocolate extra quick!\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor details on our international shipping options click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e"},{"title":"How to track my order?","question":"How to track my order?","answer":"\u003cp style=\"font-family: Inter;\"\u003eTracking links are sent out via email once an order has been fulfilled. If you are having trouble finding the email then try searching 'Montezuma's order confirmed' in your mailbox.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eAlternatively you can log into your account online and check the status and tracking details by selecting the relevant order.\u003c\/p\u003e","featured":true,"published":true,"index":2,"defaultCategoryId":1,"defaultQuestionId":2,"questionId":"sefXCiHHj9zbsqVNlTHA","shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","updatedAt":"2024-11-25T13:28:57.709Z","isOutOfDate":true,"originalQuestion":"How to track my order?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eTracking links are sent out via email once an order has been fulfilled. If you are having trouble finding the email then try searching 'Montezuma's order confirmed' in your mailbox.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eAlternatively you can log into your account online and check the status and tracking details by selecting the relevant order.\u003c\/p\u003e"},{"title":"Do you ship internationally?","question":"Do you ship internationally?","answer":"\u003cp style=\"font-family: Inter;\"\u003eYes, we do ship internationally. The shipping fee may vary depending on your location. For full details and pricing click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e","featured":true,"published":true,"index":3,"defaultCategoryId":1,"defaultQuestionId":3,"questionId":"eHseHWA8tSZWwxfI4t7g","shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","updatedAt":"2024-11-25T13:28:57.709Z","isOutOfDate":true,"originalQuestion":"Do you ship internationally?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eYes, we do ship internationally. The shipping fee may vary depending on your location. For full details and pricing click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e"},{"title":"I never got my order, what to do?","question":"I never got my order, what do I do?","answer":"\u003cp style=\"font-family: Inter;\"\u003eWe always try and ship orders as soon as possible so please do wait 5 full working days before getting in touch if your order has not got to you yet.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eIf it is still not with you then do contact us via hello@montezumas.co.uk or call us on 01243510510.\u003c\/p\u003e","featured":true,"published":true,"index":4,"defaultCategoryId":1,"defaultQuestionId":4,"questionId":"BkED5BUmFa2fxgR3h1aB","shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","updatedAt":"2024-11-25T13:28:57.709Z","isOutOfDate":true,"originalQuestion":"I never got my order, what do I do?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eWe always try and ship orders as soon as possible so please do wait 5 full working days before getting in touch if your order has not got to you yet.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eIf it is still not with you then do contact us via hello@montezumas.co.uk or call us on 01243510510.\u003c\/p\u003e"},{"categoryId":"FZCQkMuFGvIHBNPm4DK8","featured":false,"published":true,"isOutOfDate":true,"questionId":"vcim2aROKXVmq8aOuwKg","originalQuestion":"Can I amend an order after it has been placed?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eWe understand that plans change, and we’ll do our best to assist you. If you need to amend your order, please contact us as soon as possible by calling 01243510510 within office hours (Monday -Thursday 9-5 and Friday 8-4).\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eWhile we’ll make every effort to accommodate your request, please note that we cannot guarantee changes to orders once they have been fulfilled.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eThank you for your understanding!\u003c\/p\u003e","question":"Can I amend an order after it has been placed?","answer":"\u003cp style=\"font-family: Inter;\"\u003eWe understand that plans change, and we’ll do our best to assist you. If you need to amend your order, please contact us as soon as possible by calling 01243510510 within office hours (Monday -Thursday 9-5 and Friday 8-4).\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eWhile we’ll make every effort to accommodate your request, please note that we cannot guarantee changes to orders once they have been fulfilled.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eThank you for your understanding!\u003c\/p\u003e"}]},"xU4gy1G2WHMqxCTeV5bU":{"featured":false,"icon":"inventory","published":true,"createdAt":"2024-11-25T16:11:37.735Z","isOutOfDate":false,"categoryId":"xU4gy1G2WHMqxCTeV5bU","position":5,"shopId":"fJ7Y5M1uejZrxjcLlSGr","originalQuestion":"Stockists","question":"Stockists","questions":[{"questionId":"AEETTa2nyuRaEDVHLxDB","categoryId":"xU4gy1G2WHMqxCTeV5bU","featured":false,"isOutOfDate":false,"published":true,"question":"Where can I buy your chocolate?","answer":"\u003cp\u003eThe best place to shop our full range is online or in one of our 3 stores based in Oxford. Winchester or Chichester.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePlease visit our store locator page \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/store-locator\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e to see a full list of our stockists as well as our store addresses and opening times.\u003c\/p\u003e","originalQuestion":"Where can I buy your chocolate?","originalAnswer":"\u003cp\u003eThe best place to shop our full range is online or in one of our 3 stores based in Oxford. Winchester or Chichester.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePlease visit our store locator page \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/store-locator\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e to see a full list of our stockists as well as our store addresses and opening times.\u003c\/p\u003e"}]},"pSLu47MicDFbgbGVQSoN":{"featured":false,"published":true,"createdAt":"2024-11-25T14:26:06.287Z","isOutOfDate":false,"categoryId":"pSLu47MicDFbgbGVQSoN","position":3,"shopId":"fJ7Y5M1uejZrxjcLlSGr","icon":"discountAuto","originalQuestion":"Vouchers and Gift Cards","question":"Vouchers and Gift Cards","questions":[{"categoryId":"pSLu47MicDFbgbGVQSoN","featured":false,"published":true,"isOutOfDate":true,"questionId":"nYpEHBEkdZnv00yu95gJ","originalQuestion":"I have a discount code. Where do I enter it?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eAt checkout! Add your items to the cart, click the cart icon, and enter your code before completing your purchase.\u003c\/p\u003e","question":"I have a discount code. Where do I enter it?","answer":"\u003cp style=\"font-family: Inter;\"\u003eAt checkout! Add your items to the cart, click the cart icon, and enter your code before completing your purchase.\u003c\/p\u003e"},{"categoryId":"pSLu47MicDFbgbGVQSoN","featured":false,"published":true,"isOutOfDate":true,"questionId":"zkQvv7awNTTLZHjfj90I","originalQuestion":"How can I send a gift voucher to someone?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eShare the love with friends and family by sending them one of our \u003ca href=\"https:\/\/\/products\/digital-gift-cards\" rel=\"noopener noreferrer\" target=\"_blank\"\u003egift cards\u003c\/a\u003e. Select 'I want to send this as a gift' and you can choose an email address to send to along with a message.\u003c\/p\u003e","question":"How can I send a gift voucher to someone?","answer":"\u003cp style=\"font-family: Inter;\"\u003eShare the love with friends and family by sending them one of our \u003ca href=\"https:\/\/\/products\/digital-gift-cards\" rel=\"noopener noreferrer\" target=\"_blank\"\u003egift cards\u003c\/a\u003e. Select 'I want to send this as a gift' and you can choose an email address to send to along with a message.\u003c\/p\u003e"}]},"rYWiFWh8Aco5IllHSIsV":{"featured":false,"icon":"social","published":true,"createdAt":"2024-11-25T14:29:24.359Z","isOutOfDate":false,"categoryId":"rYWiFWh8Aco5IllHSIsV","position":4,"shopId":"fJ7Y5M1uejZrxjcLlSGr","originalQuestion":"Products","question":"Products","questions":[{"categoryId":"rYWiFWh8Aco5IllHSIsV","featured":false,"published":true,"isOutOfDate":true,"questionId":"FKEGtRNGTCg2wGik9XZJ","originalQuestion":"Are your products Gluten Free?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eAll of our chocolate is gluten free. \u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eCurrently the only items we sell that have gluten in are our cookies and are labelled accordingly.\u003c\/p\u003e","question":"Are your products Gluten Free?","answer":"\u003cp style=\"font-family: Inter;\"\u003eAll of our chocolate is gluten free. \u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eCurrently the only items we sell that have gluten in are our cookies and are labelled accordingly.\u003c\/p\u003e"},{"categoryId":"rYWiFWh8Aco5IllHSIsV","featured":false,"published":true,"isOutOfDate":true,"questionId":"EzJvN6npHMpzDYY6pimN","originalQuestion":"Is Absolute Black Sugar Free?","originalAnswer":"\u003cp style=\"font-family: Inter;\"\u003eAbsolute Black is not entirely sugar-free because cocoa beans naturally contain a small amount of sugar—approximately 0.5g per 100g. We don't add any extra sugar in the manufacturing process though as this is 100% cocoa!\u003c\/p\u003e","question":"Is Absolute Black Sugar Free?","answer":"\u003cp style=\"font-family: Inter;\"\u003eAbsolute Black is not entirely sugar-free because cocoa beans naturally contain a small amount of sugar—approximately 0.5g per 100g. We don't add any extra sugar in the manufacturing process though as this is 100% cocoa!\u003c\/p\u003e"}]}},"Show Navigation":{"Home":"Home","Message":"Message","Track":"Track","Help":"Help","Contact us title":"Contact us","Online status":"Get in touch via phone or email","Online message":"Hi there 👋. Thank you for reaching out. We'll be with you in a moment","Offline message":"Hi there, we are currently offline. We will respond as soon as possible in our next business hours.","Usually reply in a few minutes":"Usually reply in a few minutes","Usually reply in few hours":"Usually reply in few hours","Usually reply in a day":"Usually reply in a day","Order tracking title":"Order tracking","Track button":"Track","Article search placeholder":"Search for help","Categories title":"Categories","\"View all\" categories":"View all","\"Article\" singular label":"Article","\"Article\" plural label":"Articles","No matching article found":"No matching article found","No matching category found":"No matching category found","Heading title":"Hi 👋","Heading description":"How can we help you?","Welcome message description":"Hey chocolate lover 👋\nHow can we help?","Welcome message by chatbot":"Hello there! 👋 I’m ChocoBot, your Montezuma’s assistant. What can I help you with today?","Launcher label":"Chat with us","Chat now":"Chat now","Type your message":"Type your message","Emoji":"Emoji","Reply to":"Reply to","Download":"Download","Edit":"Edit","Remove":"Remove","Replying to you":"Replying to you","Replying to yourself":"Replying to yourself","Replying to themselves":"Replying to themselves","Hi 👋, how can we help you?":"Hi 👋, how can we help you?","Please enter your email to stay updated with our replies":"Please enter your email to stay updated with our replies","Chat with us as anonymous":"Chat with us as anonymous","By sending us a message, you agree to our privacy policy":"\u003cp\u003eBy sending us a message, you agree to our \u003ca href=\"https:\/\/feb509-75.myshopify.com\/policies\/privacy-policy\" rel=\"noopener noreferrer\" target=\"_blank\"\u003eprivacy policy\u003c\/a\u003e.\u003c\/p\u003e","Automated":"Automated","\"Chat with us on your favorite channel\" on Chat page":"Chat with us on your favorite channel","Thanks for your messages! We'll get back to you soon":"Thanks for your messages! We'll get back to you soon.","Track your orders":"Track your orders","Cannot find any orders":"Cannot find any orders.","Order number":"Order number","Tracking number":"Tracking number","Email address":"Email address","Phone number":"Phone number","This shipment is completed":"This shipment is completed","This shipment is delivered":"This shipment is delivered","This shipment is on its way":"This shipment is on its way","This shipment is prepared for shipping":"This shipment is prepared for shipping","Last updated":"Last updated","Tracking information":"Tracking information","Shipping carrier":"Shipping carrier","Fulfilled date":"Fulfilled date","Confirmed":"Confirmed","items":"items","Order":"Order","Need help":"Need help","Teaser message":"Don't miss out 👋\nDiscover your special offer waiting just for you!","Subscribe welcome":"Subscribe to get hot deals, exclusive updates and rewards.","Subscribe introduction":"Subscribe now to get your offer!","Subscribe success":"Thank you for subscribing! Check your inbox and stay tuned for the latest news and exclusive offers.","Subscribed successfully":"Subscribed successfully","Check your email to confirm your subscription":"Check your email to confirm your subscription.","Subscribed skipped":"You won’t receive conversation history","Subscribe button":"Subscribe","Shop now":"Shop now","Skip":"Skip","Yes, sure":"Yes, sure","No, thanks":"No, thanks","Your coupon code":"Your coupon code","more":"more","Completed":"Completed","On its way":"On its way","Attempted delivery":"Attempted delivery","Delivered":"Delivered","Order number is required":"Order number is required","Tracking number is required":"Tracking number is required","Email is required":"Email is required","Email is invalid":"Email is invalid","Phone number is required":"Phone number is required","Phone number is invalid":"Phone number is invalid","This field is required":"This field is required","\"Track your order\" on Track page":"\"Track your order\" on Track page","Offline status":"in-a-day","Order tracking placeholder":"Order tracking","This shipment is prepared for shipping.":"This shipment is prepared for shipping.","Free shipping on all products • Applies to shipping rates under {{amount}}":"Free shipping on all products • Applies to shipping rates under {{amount}}","Free shipping on all products":"Free shipping on all products","{{value}} off {{item}}":"{{value}} off {{item}}","{{value}} off {{item}} • Minimum purchase of {{minimum}}":"{{value}} off {{item}} • Minimum purchase of {{minimum}}","{{value}} off {{item}} • Minimum quantity of {{minimum}}":"{{value}} off {{item}} • Minimum quantity of {{minimum}}","{{value}} off {{item}} collections • Minimum purchase of {{minimum}}":"{{value}} off {{item}} collections • Minimum purchase of {{minimum}}","{{value}} off {{item}} collections":"{{value}} off {{item}} collections","{{value}} off {{item}} products • Minimum purchase of {{minimum}}":"{{value}} off {{item}} products • Minimum purchase of {{minimum}}","{{value}} off {{item}} products • Minimum quantity of {{minimum}}":"{{value}} off {{item}} products • Minimum quantity of {{minimum}}","{{value}} off {{item}} products":"{{value}} of {{item}} products","{{value}} off entire order • Minimum purchase of {{minimum}}":"{{value}} off entire order • Minimum purchase of {{minimum}}","{{value}} off entire order • Minimum quantity of {{minimum}}":"{{value}} off entire order • Minimum quantity of {{minimum}}","{{value}} off entire order":"{{value}} off entire order","Buy {{buy}} item, get {{get}} item at {{discount}} off":"Buy {{buy}} item Get {{get}} item at {{discount}} off","Buy {{buy}} item, get {{get}} item free":"Buy {{buy}} item Get {{get}} item free","Buy {{buy}} items, get {{get}} items at {{discount}} off":"Buy {{buy}} items Get {{get}} items at {{discount}} off","Buy {{buy}} items, get {{get}} items free":"Buy {{buy}} items Get {{get}} items free","Buy {{buy}} item, get {{get}} items at {{discount}} off":"Buy {{buy}} item Get {{get}} items at {{discount}} off","Buy {{buy}} item, get {{get}} items free":"Buy {{buy}} item Get {{get}} items free","Buy {{buy}} items, get {{get}} item at {{discount}} off":"Buy {{buy}} items Get {{get}} item at {{discount}} off","Buy {{buy}} items, get {{get}} item free":"Buy {{buy}} items Get {{get}} item free","Spend {{buy}}, get {{get}} items at {{discount}} off":"Spend {{buy}}, get {{get}} items at {{discount}} off","Spend {{buy}}, get {{get}} item at {{discount}} off":"Spend {{buy}}, get {{get}} items at {{discount}} off","Spend {{buy}}, get {{get}} items free":"Spend {{buy}}, get {{get}} items at free","Spend {{buy}}, get {{get}} item free":"Spend {{buy}}, get {{get}} item free","Spend {{buy}}, get {{get}} items at {{discount}} off each":"Spend {{buy}}, get {{get}} items at {{discount}} off each","Spend {{buy}}, get {{get}} item at {{discount}} off each":"Spend {{buy}}, get {{get}} item at {{discount}} off each","Subscribe form introduction":"Subscribe now to get your offer!","Success message":"Thank you for subscribing! Check your inbox and stay tuned for the latest news and exclusive offers.","Welcome message":"Subscribe to get hot deals, exclusive updates and rewards.","Conversation history subscribe message":"This conversation has been resolved. Send me conversation history.","Send me":"Send me","Sent":"Sent","Yes, that's helpful!":"Yes, that's helpful!","No, I need more help":"No, I need more help","I need more help":"I need more help","Today":"Today","Yesterday":"Yesterday","Last 7 days":"Last 7 days","Last 30 days":"Last 30 days","Last month":"Last month","Start chat":"Start chat","First name":"First name","Last name":"Last name","View product":"View product","View collection":"View collection","Get more help":"Get more help","Thinking":"Thinking","I'm sorry, but I do not have information on that topic.":"I'm sorry, but I do not have information on that topic.","Was it able to resolve your question?":"Was it able to resolve your question?","Glad I could help! Have a nice day! If you have any question, please feel free to contact us.":"Glad I could help! Have a nice day! If you have any question, please feel free to contact us.","Please wait for a while, we need more information to check.":"Please wait for a while, we need more information to check."}},"questions":[{"question":"Where can I buy your chocolate?","published":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T16:11:19.729Z","answer":"\u003cp\u003eThe best place to shop our full range is online or in one of our 3 stores based in Oxford. Winchester or Chichester.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePlease visit our store locator page \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/store-locator\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e to see a full list of our stockists as well as our store addresses and opening times.\u003c\/p\u003e","categoryId":"xU4gy1G2WHMqxCTeV5bU","updatedAt":"2024-11-25T16:11:56.083Z","questionId":"AEETTa2nyuRaEDVHLxDB"},{"defaultCategoryId":1,"defaultQuestionId":4,"featured":true,"published":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","answer":"\u003cp style=\"font-family: Inter;\"\u003eWe always try and ship orders as soon as possible so please do wait 5 full working days before getting in touch if your order has not got to you yet.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eIf it is still not with you then do contact us via hello@montezumas.co.uk or call us on 01243510510.\u003c\/p\u003e","question":"I never got my order, what do I do?","updatedAt":"2024-11-25T14:10:32.206Z","questionId":"BkED5BUmFa2fxgR3h1aB"},{"answer":"\u003cp style=\"font-family: Inter;\"\u003eAbsolute Black is not entirely sugar-free because cocoa beans naturally contain a small amount of sugar—approximately 0.5g per 100g. We don't add any extra sugar in the manufacturing process though as this is 100% cocoa!\u003c\/p\u003e","question":"Is Absolute Black Sugar Free?","published":true,"categoryId":"rYWiFWh8Aco5IllHSIsV","shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T19:58:43.809Z","questionId":"EzJvN6npHMpzDYY6pimN"},{"answer":"\u003cp style=\"font-family: Inter;\"\u003eAll of our chocolate is gluten free. \u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eCurrently the only items we sell that have gluten in are our cookies and are labelled accordingly.\u003c\/p\u003e","question":"Are your products Gluten Free?","published":true,"categoryId":"rYWiFWh8Aco5IllHSIsV","shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T19:54:47.582Z","questionId":"FKEGtRNGTCg2wGik9XZJ"},{"defaultCategoryId":2,"defaultQuestionId":5,"question":"What is your return policy?","published":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"jrbgNPIXverkWL9j1KUZ","answer":"\u003cp style=\"font-family: Inter;\"\u003eIf for any reason You are not entirely satisfied with any product that You have purchased from Us, because you feel they are either damaged or faulty, You may return it to us, at Your expense, within 7 days from the date of dispatch.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor more details please see our full Ts\u0026amp;Cs \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/terms-and-conditions-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e","featured":false,"updatedAt":"2024-11-25T14:14:33.557Z","questionId":"R0mDNNIveapn28KlT1wu"},{"defaultCategoryId":1,"defaultQuestionId":1,"question":"How long will it take to receive my order?","featured":true,"published":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.986Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","answer":"\u003cp style=\"font-family: Inter;\"\u003eTypically, it takes 3-5 business days to receive your order. when delivering to a UK address. We also offer next day delivery if you need your chocolate extra quick!\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eFor details on our international shipping options click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e","updatedAt":"2024-11-25T14:07:50.469Z","questionId":"XEDv1kK7EtRv3bld2LFI"},{"defaultCategoryId":1,"defaultQuestionId":3,"question":"Do you ship internationally?","featured":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","answer":"\u003cp style=\"font-family: Inter;\"\u003eYes, we do ship internationally. The shipping fee may vary depending on your location. For full details and pricing click \u003ca href=\"https:\/\/www.montezumas.co.uk\/pages\/delivery-information-montezumas-chocolates\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e. \u003c\/p\u003e","published":true,"updatedAt":"2024-11-25T14:08:25.162Z","questionId":"eHseHWA8tSZWwxfI4t7g"},{"answer":"\u003cp style=\"font-family: Inter;\"\u003eAt checkout! Add your items to the cart, click the cart icon, and enter your code before completing your purchase.\u003c\/p\u003e","question":"I have a discount code. Where do I enter it?","published":true,"categoryId":"pSLu47MicDFbgbGVQSoN","shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T14:26:29.498Z","questionId":"nYpEHBEkdZnv00yu95gJ"},{"defaultCategoryId":1,"defaultQuestionId":2,"question":"How to track my order?","featured":true,"shopId":"fJ7Y5M1uejZrxjcLlSGr","createdAt":"2024-11-25T13:28:55.987Z","categoryId":"FZCQkMuFGvIHBNPm4DK8","answer":"\u003cp style=\"font-family: Inter;\"\u003eTracking links are sent out via email once an order has been fulfilled. If you are having trouble finding the email then try searching 'Montezuma's order confirmed' in your mailbox.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eAlternatively you can log into your account online and check the status and tracking details by selecting the relevant order.\u003c\/p\u003e","published":true,"updatedAt":"2024-11-25T14:08:34.710Z","questionId":"sefXCiHHj9zbsqVNlTHA"},{"answer":"\u003cp style=\"font-family: Inter;\"\u003eWe understand that plans change, and we’ll do our best to assist you. If you need to amend your order, please contact us as soon as possible by calling 01243510510 within office hours (Monday -Thursday 9-5 and Friday 8-4).\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eWhile we’ll make every effort to accommodate your request, please note that we cannot guarantee changes to orders once they have been fulfilled.\u003c\/p\u003e\u003cp style=\"font-family: Inter;\"\u003eThank you for your understanding!\u003c\/p\u003e","question":"Can I amend an order after it has been placed?","published":true,"categoryId":"FZCQkMuFGvIHBNPm4DK8","shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T14:24:48.858Z","questionId":"vcim2aROKXVmq8aOuwKg"},{"answer":"\u003cp style=\"font-family: Inter;\"\u003eShare the love with friends and family by sending them one of our \u003ca href=\"https:\/\/\/products\/digital-gift-cards\" rel=\"noopener noreferrer\" target=\"_blank\"\u003egift cards\u003c\/a\u003e. Select 'I want to send this as a gift' and you can choose an email address to send to along with a message.\u003c\/p\u003e","question":"How can I send a gift voucher to someone?","published":true,"categoryId":"pSLu47MicDFbgbGVQSoN","shopId":"fJ7Y5M1uejZrxjcLlSGr","featured":false,"createdAt":"2024-11-25T19:52:24.866Z","questionId":"zkQvv7awNTTLZHjfj90I"}],"shop":{"disableWatermark":false,"plan":"basic"},"translation":{"primaryLanguage":"en","languages":["en"]},"widgetSetting":{"actionColor":"#303030","appCss":"","backBtnLabel":"Back","breakTimes":[{"startTimeBreak":"12:00","endTimeBreak":"13:00"}],"isShowFirstReply":true,"onlineMessage":"Hi there 👋. Thank you for reaching out. We'll be with you in a moment","offlineMessage":"Hi 👋, we are currently offline. We will respond as soon as possible during our next business hours.","brandColor":"#D1D5D6","floatBtnLabel":"Chat with us","floatBtnLauncher":"icon-only","floatBtnSize":"55px","floatBtnPosition":"bottom_right","hideOnMobile":false,"isCustom":true,"textColor":"#303030","welcomeText":"Hi 👋","description":"How can we help you?","icon":"chatty","customCss":"","storeAvatar":"AVATAR_ICON_1","defaultContactMethod":"whatsApp","newsletterPopupSettings":{"title":"Don't miss out 👋","message":"Don't miss out 👋\nDiscover your special offer waiting just for you!","welcomeMessage":"Subscribe to get hot deals, exclusive updates and rewards.","successMessage":"Thank you for subscribing! Check your inbox and stay tuned for the latest news and exclusive offers.","introduction":"Subscribe now to get your offer!","formFields":["email"],"discount":null,"statusTeaser":false,"showDisclaimerConsent":true,"isEnableMarketingOptIn":false},"quickReplySettings":{"suggestionFAQs":[{"questionId":"08f9ab0a-7707-467e-a04e-fe959fb1ad5c","question":"How to track my order","answer":"\u003cp\u003ePlease track your order at our Tracking page \u003ca href=\"https:\/\/17track.net\/en\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehttps:\/\/17track.net\/en\u003c\/a\u003e\u003c\/p\u003e"},{"questionId":"b029989c-73aa-457a-99bf-e8e7f17b7848","question":"How long will it take to receive my order?","answer":"\u003cp\u003eTypically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.\u003c\/p\u003e"},{"questionId":"dd21341d-68bb-4d5a-a00d-2becd1087f51","question":"What is your return policy?","answer":"\u003cp\u003ePlease check our return\/refund\/exchange policy \u003ca href=\"https:\/\/{{shopifyDomain}}\/policies\/refund-policy\" rel=\"noopener noreferrer\" target=\"_blank\"\u003ehere\u003c\/a\u003e.\u003c\/p\u003e"}]},"privacyUrl":"","isFeaturedArticles":true,"isEnableWelcomePopup":false,"isEnableNewsletterPopup":false,"isEnableQuickReplies":false,"redirectUrl":"https:\/\/t.17track.net\/en#nums=","contentTextFont":"Inter","headingTextFont":"Inter","isShowBreakTime":false,"startTimeBreak":"12:00","endTimeBreak":"13:00","showNavigation":false,"coverageRatio":"90","colorMode":"light_mode","isEnableFollowUpEmail":false,"displayDevices":"all","displayPages":{"values":[],"type":"all"},"isChatWithAnonymous":false,"isShowNamePreChat":false,"brandingRemoval":false,"preChatFields":["email"],"inboxSettings":{"messagePreference":"sendOnEnter"},"logoHeader":null,"shopId":"fJ7Y5M1uejZrxjcLlSGr","shopName":"Montezuma's Chocolate","fontStore":[{"label":"Poppins","value":"Poppins"},{"label":"DM Sans","value":"DM+Sans"},{"label":"JudgemeStar","value":"JudgemeStar"},{"label":"MontezumasSans","value":"MontezumasSans"},{"label":"Helvetica","value":"Helvetica"}],"isCategory":true,"themeName":"Sunset","floatBtnLabelColor":"#303030","isGradient":true,"gradientColorSecond":"#F37335","gradientColorOne":"#FDC830","btnPopupColor":"#F89833","theme":"sunset","createdAt":"2024-11-25T13:28:56.845Z","timeZone":"Europe\/London","id":"ya79xCSPawV8ilsjcwj1","disclaimerConsent":"\u003cp\u003eBy sending us a message, you agree to our \u003ca href=\"https:\/\/feb509-75.myshopify.com\/policies\/privacy-policy\" rel=\"noopener noreferrer\" target=\"_blank\"\u003eprivacy policy\u003c\/a\u003e.\u003c\/p\u003e","welcomePopupSetting":{"audience":["all"],"title":"Hi there 👋","message":"Hey chocolate lover 👋\nHow can we help?","backgroundColor":"#FFFFFF","textColor":"#000000","showOnDesktop":true,"showOnMobile":true,"titleTextFont":"Inter","messageTextFont":"Inter","displayTimeShowWelcome":"all_time","statusTeaser":false,"device":["all"]},"isOrderTracking":false,"isRedirectUrl":"default","contactMethod":{"whatsApp":{"active":false,"value":"","phone":"","title":"WhatsApp"},"messenger":{"active":false,"value":"","title":"Messenger"},"phoneCall":{"active":true,"value":"","title":"Phone Call","phone":"4412243510510","dialCode":"44","countryCode":"GB"},"email":{"active":true,"value":"hello@montezumas.co.uk","title":"Email"},"instagram":{"active":false,"value":"","title":"Instagram"},"telegram":{"active":false,"value":"","title":"Telegram"},"skype":{"active":false,"value":"","title":"Skype"},"line":{"active":false,"value":"","title":"Line"},"zalo":{"active":false,"value":"","title":"Zalo"},"sms":{"active":false,"value":"","title":"SMS"},"tiktok":{"active":false,"value":"","title":"TikTok"}},"isContactUs":true,"holidays":[{"id":"2024-11-25T20:10:30.729Z","nameHoliday":"Christmas","until":"12\/26\/2024","since":"12\/25\/2024"},{"id":"2024-11-25T20:10:44.787Z","nameHoliday":"New Year","until":"01\/01\/2025","since":"01\/01\/2025"}],"onlineStatus":"Get in touch via phone or email","customTime":{"monday":{"label":"Monday","isSelect":true,"timeStart":"09:00","timeEnd":"17:00"},"tuesday":{"label":"Tuesday","isSelect":true,"timeStart":"09:00","timeEnd":"17:00"},"wednesday":{"label":"Wednesday","isSelect":true,"timeStart":"09:00","timeEnd":"17:00"},"thursday":{"label":"Thursday","isSelect":true,"timeStart":"09:00","timeEnd":"17:00"},"friday":{"label":"Friday","isSelect":true,"timeStart":"8:00","timeEnd":"16:00"},"saturday":{"label":"Saturday","isSelect":false,"timeStart":"09:00","timeEnd":"17:00"},"sunday":{"label":"Sunday","isSelect":false,"timeStart":"09:00","timeEnd":"17:00"}},"typeWorking":"custom_time","offlineStatus":"in-a-day","isShowHoliday":true,"isEnableShortcut":true,"aiAssistantSettings":{"topics":[{"id":"5ab7237c-3345-40e8-bd90-4166fed28efb","title":"Speak with agent","question":"How can I speak with a customer service agent?","answer":"Please email us via hello@montezumas.co.uk and we will get back to you as soon as possible.","presetId":"speak-agent"},{"title":"Lead","question":"Does your chocolate contain lead and cadmium?","answer":"All Montezuma's chocolates comply with strict EU regulations on heavy metals like lead and cadmium (EC Regulation 1881\/2006 and subsequent amendments). We continuously monitor for these contaminants to ensure our products meet legal requirements and maintain the highest safety standards.","presetId":"","id":"6691ac18-42d0-46ec-b067-a045e417d266"},{"title":"Vegan","question":"Is your chocolate vegan?","answer":"Over half of our range is vegan including all of our dark chocolate bars. For a full list of options head to the vegan collection under 'Shop Chocolate' on the top navigation bar.","presetId":"","id":"02183f81-6cae-4cb1-9f89-12505e1d654f"},{"title":"Location","question":"Where is your chocolate made?","answer":"All our chocolate is made in our factory by the sea in Chichester, West Sussex.","presetId":"","id":"4930d638-52f0-4fb6-9391-69d4de69e80f"},{"title":"Gifts","question":"Do you offer corporate gifting?","answer":"Yes, we have a range of corporate gifting options, including luxury hampers and bespoke chocolate boxes. Perfect for clients, colleagues, and events. For more info do email us on corporategifts@montezumas.co.uk","presetId":"","id":"b38087d1-7b5d-4d02-bf2c-5bd8d9ea5312"}],"welcomeMessage":"Hello there! 👋 I’m ChocoBot, your Montezuma’s assistant. 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