CINXE.COM

<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Terms and Conditions - Dotmatics</title><meta name="description" content="Read the terms and conditions that govern all use of Dotmatics.com. By interacting with Dotmatics.com, you accept these terms and conditions in full. "/><link rel="apple-touch-icon" sizes="180x180" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/favicon/favicon-180x180.png"/><link rel="icon" type="image/png" sizes="32x32" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/favicon/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/favicon/favicon.png"/><link rel="shortcut icon" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/favicon/favicon.ico"/><meta property="og:type" content="website"/><meta property="og:title" content="Terms and Conditions - Dotmatics"/><meta property="og:description" content="Read the terms and conditions that govern all use of Dotmatics.com. By interacting with Dotmatics.com, you accept these terms and conditions in full. "/><meta property="og:url" content="https://www.dotmatics.com/terms-and-conditions"/><meta property="og:image" content="https://images.ctfassets.net/pzdvlnh8omga/1HPUFwhfmQOd8LivWKcHBB/606cdf6012566c4610c75db864c147b8/og-default.png"/><meta property="og:site_name" content="Terms and Conditions - Dotmatics"/><meta name="twitter:title" content="Terms and Conditions - Dotmatics"/><meta name="twitter:description" content="Read the terms and conditions that govern all use of Dotmatics.com. By interacting with Dotmatics.com, you accept these terms and conditions in full. "/><meta name="twitter:url" content="https://www.dotmatics.com/terms-and-conditions"/><meta name="twitter:image" content="https://images.ctfassets.net/pzdvlnh8omga/1HPUFwhfmQOd8LivWKcHBB/606cdf6012566c4610c75db864c147b8/og-default.png"/><meta name="twitter:card" content="summary_large_image"/><meta name="robots" content="all"/><link rel="canonical" href="https://www.dotmatics.com/terms-and-conditions"/><meta name="next-head-count" content="21"/><script type="text/javascript" src="https://cdn.cookielaw.org/consent/f959dd55-1727-41b4-b560-40a6f3ac406c/OtAutoBlock.js"></script><script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" data-domain-script="f959dd55-1727-41b4-b560-40a6f3ac406c"></script><script>function OptanonWrapper() { }</script><script>(function(w,d,t,r,u){var f,n,i;w[u]=w[u]||[],f=function(){var o={ti:"136020000", enableAutoSpaTracking: true};o.q=w[u],w[u]=new UET(o),w[u].push("pageLoad")},n=d.createElement(t),n.src=r,n.async=1,n.onload=n.onreadystatechange=function(){var s=this.readyState;s&&s!=="loaded"&&s!=="complete"||(f(),n.onload=n.onreadystatechange=null)},i=d.getElementsByTagName(t)[0],i.parentNode.insertBefore(n,i)})(window,document,"script","//bat.bing.com/bat.js","uetq");</script><script async="" src="https://www.googletagmanager.com/gtag/js?id=UA-439782-4"></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-439782-4'); </script><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-WQ5NWGH');</script><script>window._vwo_code = window._vwo_code || (function(){ var account_id=581335, settings_tolerance=2000, library_tolerance=2500, use_existing_jquery=false, is_spa=1, hide_element='body', f=false,d=document,code={use_existing_jquery:function(){return use_existing_jquery;},library_tolerance:function(){return library_tolerance;},finish:function(){if(!f){f=true;var a=d.getElementById('_vis_opt_path_hides');if(a)a.parentNode.removeChild(a);}},finished:function(){return f;},load:function(a){var b=d.createElement('script');b.src=a;b.type='text/javascript';b.innerText;b.onerror=function(){_vwo_code.finish();};d.getElementsByTagName('head')[0].appendChild(b);},init:function(){ window.settings_timer=setTimeout(function () {_vwo_code.finish() },settings_tolerance);var a=d.createElement('style'),b=hide_element?hide_element+'{opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important;}':'',h=d.getElementsByTagName('head')[0];a.setAttribute('id','_vis_opt_path_hides');a.setAttribute('type','text/css');if(a.styleSheet)a.styleSheet.cssText=b;else a.appendChild(d.createTextNode(b));h.appendChild(a);this.load('https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'&u='+encodeURIComponent(d.URL)+'&f='+(+is_spa)+'&r='+Math.random());return settings_timer; }};window._vwo_settings_timer = code.init(); return code; }());</script><script>window.dataLayer = window.dataLayer || [];dataLayer.push({"environment": "production"});</script><script>document.addEventListener("DOMContentLoaded",function(){document.querySelectorAll('link[rel="stylesheet"]').forEach(function(e){e.hasAttribute("data-href")&&(e.href=e.getAttribute("data-href"))})});</script><link rel="preload" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/media/8bf7b2ceda89477b-s.p.woff2" as="font" type="font/woff2" crossorigin="anonymous" data-next-font="size-adjust"/><link rel="preload" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/d33dec3b2676635d.css" as="style"/><link rel="stylesheet" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/d33dec3b2676635d.css" data-n-g=""/><link rel="preload" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/b8a43365f25f5840.css" as="style"/><link rel="stylesheet" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/b8a43365f25f5840.css" data-n-p=""/><link rel="preload" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/fc98544b70ca3517.css" as="style"/><link rel="stylesheet" href="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/css/fc98544b70ca3517.css" data-n-p=""/><noscript data-n-css=""></noscript><script defer="" nomodule="" src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/webpack-5e460fea57fe2260.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/framework-945b357d4a851f4b.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/main-cd78d87f7176667c.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/pages/_app-3fbaa51236ed082d.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/175675d1-880742779f13d11c.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/3996-64637a1addf2ba09.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/4925-a9efbca40d8eba98.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/719-03ceb582c2f3456b.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/6964-64feded47250a7ba.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/9236-0e5bd6fa86fe05ff.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/8157-b814ee93b2c08c0c.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/chunks/pages/%5Bslug%5D-2e9fbfc244d37861.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/c108dB3ggs3QGMQSs3vsW/_buildManifest.js" defer=""></script><script src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/_next/static/c108dB3ggs3QGMQSs3vsW/_ssgManifest.js" defer=""></script><style id="__jsx-3827960174">html,body{font-family:'__Public_Sans_6c2478', '__Public_Sans_Fallback_6c2478',Helvetica!important}:root{--font-public-sans:'__Public_Sans_6c2478', '__Public_Sans_Fallback_6c2478'}</style></head><body><noscript><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQ5NWGH" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript></noscript><div id="__next"><header id="header" class="grey"><div class="container-xl customContainer"><div class="row"><div class="col align-items-center"><div class="header_nav__jqNm7"><div><div class="header_brand__eMvQC"><a class="d-inline-block" href="/"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/logo.svg" class="d-inline-block header_brandLogo__3Dpxc" alt="Dotmatics" loading="lazy" decoding="async"/></a></div><div class="header_subnav__025Mh"><nav class="nav_nav__di_kA "><ul><li><div class="nav_label__BQgif">Platform <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-xs"></i></div><div class="nav_submenu__tAzfg"><div class="nav_customSubmenu__yXZ8G"><div class="nav_container__qjaGY"><div class="nav_content__jPPQ3"><div class="nav_column__WMwJo nav_boxFeatured__iVAnb"><img src="/assets/img/logos/luma-ring.svg"/></div><div class="nav_column__WMwJo nav_leftColumn__2oGqz nav_column30__qZUsk nav_borderRight__5oaUE"><p class="nav_featuredTitle__5rRUP">Luma Scientific Intelligence Platform</p><p class="nav_featuredText__kj4Ww">AI-powered data management and workflow automation for multimodal scientific discovery</p><a class="fs-6 fw-semibold text-black text-decoration-none" href="/luma">Learn more <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div><div class="nav_column__WMwJo"><p class="nav_columnTitle__y6bGd">Capabilities</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/luma/lab-instrument-integration-software"><div><p>Instrument & Data Integration <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/luma/artificial-intelligence"><div><p>Artificial Intelligence <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></li><li><div class="nav_label__BQgif">Solutions <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-xs"></i></div><div class="nav_submenu__tAzfg"><div class="nav_customSubmenu__yXZ8G"><div class="nav_container__qjaGY"><div class="nav_content__jPPQ3"><div class="nav_column__WMwJo nav_products__L4rHw nav_solutions__3fhMu"></div><div class="nav_column__WMwJo"><p class="nav_columnTitle__y6bGd">Solutions</p><div class="nav_linkContainer__4aPh6"><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/luma/antibody-and-protein-engineering"><div><p>Antibody & Protein Engineering <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p><p>Integrated registration, lab workflow, and data management</p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/luma/flow-cytometry"><div><p>Flow Cytometry <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p><p>Automated flow data processing and auto-gating</p></div></a></div></div></div><div class="nav_column__WMwJo"><p class="nav_columnTitle__y6bGd">By Industry</p><div class="nav_linkContainer__4aPh6"><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/biologics-discovery"><div><p>Biology Discovery <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/small-molecule-discovery"><div><p>Chemistry R&D <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/chemicals-materials-science-software"><div><p>Chemicals & Materials <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li><li><div class="nav_label__BQgif">Products <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-xs"></i></div><div class="nav_submenu__tAzfg"><div class="nav_customSubmenu__yXZ8G"><div class="nav_container__qjaGY"><div class="nav_content__jPPQ3"><div></div><div class="nav_column__WMwJo nav_column30__qZUsk nav_products__L4rHw"><p class="nav_columnTitle__y6bGd">Multimodal Science</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/luma"><div><p>Luma Scientific Intelligence Platform <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 "><p class="nav_columnTitle__y6bGd">ELN</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/capabilities/electronic-lab-notebook"><div><p>ELN & Data Discovery Platform <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="nav_subLinks__gU6we"><a class="fs-6 fw-semibold text-black text-decoration-none" href="/portfolio">Explore All <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div></div><div class="nav_column__WMwJo nav_column30__qZUsk"><p class="nav_columnTitle__y6bGd">Data Analysis & Visualization</p><div class="nav_linkContainer__4aPh6"><p class="nav_columnTitle__y6bGd"></p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/prism"><div><p>Prism <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="nav_linkContainer__4aPh6"><p class="nav_columnTitle__y6bGd">BIOINFORMATICS</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/snapgene"><div><p>SnapGene <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/geneious-prime"><div><p>Geneious Prime <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/geneious-biologics"><div><p>Geneious Biologics <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div><div class="nav_column__WMwJo nav_column30__qZUsk"><p class="nav_columnTitle__y6bGd">Flow Cytometry</p><div class="nav_linkContainer__4aPh6"><p class="nav_columnTitle__y6bGd"></p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/omiq"><div><p>OMIQ <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/fcs-express"><div><p>FCS Express <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="nav_linkContainer__4aPh6"><p class="nav_columnTitle__y6bGd">CHEMINFORMATICS</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/capabilities/vortex"><div><p>Vortex <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="nav_linkContainer__4aPh6"><p class="nav_columnTitle__y6bGd">PROTEOMICS</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/solutions/protein-metrics"><div><p>Protein Metrics <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li><li><div class="nav_label__BQgif">Resources <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-xs"></i></div><div class="nav_submenu__tAzfg"><div class="nav_customSubmenu__yXZ8G"><div class="nav_container__qjaGY"><div class="nav_content__jPPQ3"><div class="nav_column__WMwJo nav_leftColumn__2oGqz nav_borderRight__5oaUE nav_takeTour__BkAMk"><p class="nav_featuredTitle__5rRUP">Watch a Demo</p><p class="nav_featuredText__kj4Ww">See Dotmatics in action with on-demand product tours and demos.</p><a class="fs-6 fw-semibold text-black text-decoration-none" href="/solutions/demos">View Demos <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div><div class="nav_column__WMwJo nav_column25__y1w3x"><p class="nav_columnTitle__y6bGd">LIBRARY</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/resources"><div><p>All Resources <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/blog"><div><p>Blog <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/whitepapers"><div><p>White Papers & Ebooks <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/case-studies"><div><p>Case Studies <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/webinars"><div><p>On-Demand Webinars <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="nav_column__WMwJo nav_column25__y1w3x"><p class="nav_columnTitle__y6bGd">EVENTS</p><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/summit"><div><p>Dotmatics Summit <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/events"><div><p>Upcoming Events & Webinars <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></li><li><div class="nav_label__BQgif">Company <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-xs"></i></div><div class="nav_submenu__tAzfg"><div class="nav_customSubmenu__yXZ8G"><div class="nav_container__qjaGY"><div class="nav_content__jPPQ3"><div class="nav_column__WMwJo nav_leftColumn__2oGqz nav_company__1PM2M"><p class="nav_columnTitle__y6bGd nav_latestNewsTitle__vUr_G">Latest news</p><div></div></div><div class="nav_column__WMwJo nav_borderLeft__5pTCR nav_column25__y1w3x"><p class="nav_columnTitle__y6bGd">COMPANY</p><div class="nav_linkContainer__4aPh6"><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/about-us"><div><p>About Us <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/news"><div><p>News & Media <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/portfolio"><div><p>Portfolio <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div><div class="nav_column__WMwJo nav_column25__y1w3x"><p class="nav_columnTitle__y6bGd nav_titleTransparent__BMb7Q">COMPANY</p><div class="nav_linkContainer__4aPh6"><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/about-careers"><div><p>Careers <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/partners"><div><p>Partners <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="nav_linkContainer__4aPh6 nav_hover__MB2Gd"><a href="/contact-us"><div><p>Contact Us <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li></ul></nav><a class="buttonSecondary grey" href="/demo">Request Demo</a><div class="mobileMenu_mobileMenu__foIb4"><button class="mobileMenu_burger__vq9oX mobileMenu_light__bLDOA"><span></span><span></span><span></span></button><div class="mobileMenu_burgerMenu___wqCQ"><div class="mobileMenu_top__BamqK"><a class="d-inline-block" href="/"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/logo.svg" class="d-inline-block" alt="Dotmatics" loading="lazy" decoding="async"/></a><button class="mobileMenu_close__Zvru_"><span></span><span></span></button></div><div class="mobileMenu_content__3OrPG"><div class="mobileMenu_contentTop__lHIXA"><a class="cta cta-jade mobileMenu_getStarted__EjWVt" href="/demo">Request Demo</a></div><ul><li><div class="mobileMenu_label__Hp8qW">Platform <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-sm"></i></div><div class="mobileMenu_submenu__z17bi "><div class="mobileMenu_customSubmenu__5deC_"><div class="mobileMenu_container__rcj99"><div class="mobileMenu_content__3OrPG"><div class="mobileMenu_column__OcDd_ mobileMenu_boxFeatured__KuHCD"><img src="/assets/img/logos/luma-ring.svg"/></div><div class="mobileMenu_column__OcDd_ undefined undefined undefined"><p class="mobileMenu_featuredTitle__9Mbq8">Luma Scientific Intelligence Platform</p><p class="mobileMenu_featuredText__rRxHB">AI-powered data management and workflow automation for multimodal scientific discovery</p><a class="fs-6 fw-semibold text-black text-decoration-none" href="/luma">Learn more <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div><div class="mobileMenu_column__OcDd_"><p class="mobileMenu_columnTitle__r9_3O">Capabilities</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/luma/lab-instrument-integration-software"><div><p>Instrument & Data Integration <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/luma/artificial-intelligence"><div><p>Artificial Intelligence <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></li><li><div class="mobileMenu_label__Hp8qW">Solutions <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-sm"></i></div><div class="mobileMenu_submenu__z17bi "><div class="mobileMenu_customSubmenu__5deC_"><div class="mobileMenu_container__rcj99"><div class="mobileMenu_content__3OrPG"><div class="mobileMenu_column__OcDd_ undefined undefined"></div><div class="mobileMenu_column__OcDd_"><p class="mobileMenu_columnTitle__r9_3O">Solutions</p><div class="mobileMenu_linkContainer__cQ4vG"><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/luma/antibody-and-protein-engineering"><div><p>Antibody & Protein Engineering <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p><p>Integrated registration, lab workflow, and data management</p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/luma/flow-cytometry"><div><p>Flow Cytometry <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p><p>Automated flow data processing and auto-gating</p></div></a></div></div></div><div class="mobileMenu_column__OcDd_"><p class="mobileMenu_columnTitle__r9_3O">By Industry</p><div class="mobileMenu_linkContainer__cQ4vG"><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/biologics-discovery"><div><p>Biology Discovery <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/small-molecule-discovery"><div><p>Chemistry R&D <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/chemicals-materials-science-software"><div><p>Chemicals & Materials <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li><li><div class="mobileMenu_label__Hp8qW">Products <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-sm"></i></div><div class="mobileMenu_submenu__z17bi "><div class="mobileMenu_customSubmenu__5deC_"><div class="mobileMenu_container__rcj99"><div class="mobileMenu_content__3OrPG"><div></div><div class="mobileMenu_column__OcDd_ undefined undefined"><p class="mobileMenu_columnTitle__r9_3O">Multimodal Science</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/luma"><div><p>Luma Scientific Intelligence Platform <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG "><p class="mobileMenu_columnTitle__r9_3O">ELN</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/capabilities/electronic-lab-notebook"><div><p>ELN & Data Discovery Platform <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div><a class="fs-6 fw-semibold text-black text-decoration-none" href="/portfolio">Explore All <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div></div><div class="mobileMenu_column__OcDd_ undefined"><p class="mobileMenu_columnTitle__r9_3O">Data Analysis & Visualization</p><div class="mobileMenu_linkContainer__cQ4vG"><p class="mobileMenu_columnTitle__r9_3O"></p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/prism"><div><p>Prism <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="mobileMenu_linkContainer__cQ4vG"><p class="mobileMenu_columnTitle__r9_3O">BIOINFORMATICS</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/snapgene"><div><p>SnapGene <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/geneious-prime"><div><p>Geneious Prime <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/geneious-biologics"><div><p>Geneious Biologics <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div><div class="mobileMenu_column__OcDd_ undefined"><p class="mobileMenu_columnTitle__r9_3O">Flow Cytometry</p><div class="mobileMenu_linkContainer__cQ4vG"><p class="mobileMenu_columnTitle__r9_3O"></p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/omiq"><div><p>OMIQ <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/fcs-express"><div><p>FCS Express <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="mobileMenu_linkContainer__cQ4vG"><p class="mobileMenu_columnTitle__r9_3O">CHEMINFORMATICS</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/capabilities/vortex"><div><p>Vortex <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="mobileMenu_linkContainer__cQ4vG"><p class="mobileMenu_columnTitle__r9_3O">PROTEOMICS</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/solutions/protein-metrics"><div><p>Protein Metrics <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li><li><div class="mobileMenu_label__Hp8qW">Resources <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-sm"></i></div><div class="mobileMenu_submenu__z17bi "><div class="mobileMenu_customSubmenu__5deC_"><div class="mobileMenu_container__rcj99"><div class="mobileMenu_content__3OrPG"><div class="mobileMenu_column__OcDd_ undefined undefined undefined"><p class="mobileMenu_featuredTitle__9Mbq8">Watch a Demo</p><p class="mobileMenu_featuredText__rRxHB">See Dotmatics in action with on-demand product tours and demos.</p><a class="fs-6 fw-semibold text-black text-decoration-none" href="/solutions/demos">View Demos <i data-icon="angle-right" class="fa-angle-right fa-solid fa-undefined" style="color:#2EC99B"></i></a></div><div class="mobileMenu_column__OcDd_ undefined"><p class="mobileMenu_columnTitle__r9_3O">LIBRARY</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/resources"><div><p>All Resources <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/blog"><div><p>Blog <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/whitepapers"><div><p>White Papers & Ebooks <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/case-studies"><div><p>Case Studies <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/webinars"><div><p>On-Demand Webinars <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div><div class="mobileMenu_column__OcDd_ undefined"><p class="mobileMenu_columnTitle__r9_3O">EVENTS</p><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/summit"><div><p>Dotmatics Summit <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/events"><div><p>Upcoming Events & Webinars <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></li><li><div class="mobileMenu_label__Hp8qW">Company <i data-icon="chevron-down" class="fa-chevron-down fa-solid fa-sm"></i></div><div class="mobileMenu_submenu__z17bi "><div class="mobileMenu_customSubmenu__5deC_"><div class="mobileMenu_container__rcj99"><div class="mobileMenu_content__3OrPG"><div class="mobileMenu_column__OcDd_ undefined undefined"><p class="mobileMenu_columnTitle__r9_3O undefined">Latest news</p><div></div></div><div class="mobileMenu_column__OcDd_ undefined undefined"><p class="mobileMenu_columnTitle__r9_3O">COMPANY</p><div class="mobileMenu_linkContainer__cQ4vG"><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/about-us"><div><p>About Us <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/news"><div><p>News & Media <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/portfolio"><div><p>Portfolio <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div><div class="mobileMenu_column__OcDd_ undefined"><p class="mobileMenu_columnTitle__r9_3O undefined">COMPANY</p><div class="mobileMenu_linkContainer__cQ4vG"><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/about-careers"><div><p>Careers <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/partners"><div><p>Partners <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div><div class="mobileMenu_linkContainer__cQ4vG undefined"><a href="/contact-us"><div><p>Contact Us <i data-icon="chevron-right" class="fa-chevron-right fa-solid fa-xs"></i></p></div></a></div></div></div></div></div></div></div></li></ul></div></div></div></div></div></div></div></div></div></header><main class="main"><section class="SectionTag_section__e11jW default_mainSection__mR2UF"><div class="container-xl customContainer default_container__11XLV"><div class="default_content__psGwN"><h1 class="default_h2__nPddg h2">Terms and conditions</h1></div></div></section><section class="SectionTag_section__e11jW default_contentSection__F6aYp"><div class="container-xl customContainer default_container__11XLV"><h2 id="83af0a5d397cf2168a8a45ae5d4ad6fe">Dotmatics Group Terms & Conditions</h2><p><a href="#c226190453894d6072c5847af7a92aa3">Dotmatics ELN & Data Discovery & Luma Terms & Conditions </a></p><p><a href="https://www.omiq.ai/terms-of-service" target="_blank" rel="noopener noreferrer">EasyPanel Terms & Conditions </a></p><p><a href="https://assets.geneious.com/legal/terms-of-service.pdf" target="_blank" rel="noopener noreferrer">Geneious Terms & Conditions </a></p><p><a href="https://www.geneious.com/legal" target="_blank" rel="noopener noreferrer">Geneious Legal Disclaimers </a></p><p><a href="https://www.graphpad.com/guides/prism/latest/user-guide/license_agreement.htm" target="_blank" rel="noopener noreferrer">GraphPad Prism Terms & Conditions </a></p><p><a href="https://www.graphpad.com/company/terms/" target="_blank" rel="noopener noreferrer">GraphPad Prism Legal Disclaimers </a></p><p><a href="https://www.labarchives.com/terms-of-use" target="_blank" rel="noopener noreferrer">LabArchives Terms & Conditions </a></p><p><a href="https://docs.mstarcfd.com/2023.11.27-MSTAR-STC.pdf " target="_blank" rel="noopener noreferrer">M-Star Terms & Conditions </a></p><p><a href=" https://www.omiq.ai/terms-of-service" target="_blank" rel="noopener noreferrer">Omiq Terms & Conditions </a></p><p><a href="https://proteinmetrics.com/licensing-and-agreements/#:~:text=PROTEIN%20METRICS%20PROVIDES%20NO%20WARRANTY,USE%20OF%20THE%20SOFTWARE%20IN" target="_blank" rel="noopener noreferrer">Protein Metrics Terms & Conditions </a></p><p><a href="https://www.snapgene.com/docs/terms-and-conditions.pdf" target="_blank" rel="noopener noreferrer">SnapGene Terms & Conditions </a></p><p><a href="https://www.snapgene.com/legal-disclaimers" target="_blank" rel="noopener noreferrer">SnapGene Legal Disclaimers </a></p><p><a href="https://softgenetics.com/terms-of-use/ " target="_blank" rel="noopener noreferrer">SoftGenetics Terms & Conditions </a></p><p><a href="https://www.statsols.com/license-agreement " target="_blank" rel="noopener noreferrer">Statsols Terms & Conditions </a></p><p><a href="https://www.virscidian.com/support/software-terms-and-conditions" target="_blank" rel="noopener noreferrer">Virscidian Terms & Conditions</a></p><h2 id="c226190453894d6072c5847af7a92aa3">Dotmatics ELN and Data Discovery & Luma Terms and Conditions</h2><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/n4N5GemGXKbYT849zVyed/5c855b4cffea3f476e99d633eab7b22e/2024.02.07_DTX_Terms_and_Conditions_Acknowledgement.pdf" target="_blank" rel="noopener noreferrer">Dotmatics Acknowledgement of Terms and Conditions</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/3N2SCZk4eZU9AGebyntjQE/afcb64f0e3b4538c565af3813ae09b85/2024.02.07_DTX_Terms_and_Conditions_Full_Bundle.pdf" target="_blank" rel="noopener noreferrer">Dotmatics Terms and Conditions</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/3egN6VKHRHfrMo5Q42qZ9k/b3afde534be26f8e613dd671f3898345/2024.02.07_DTX_Terms_and_Conditions_Software_License_Attachment.pdf" target="_blank" rel="noopener noreferrer">Dotmatics Software License Schedule Attachment</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/7ysBvaOSX1wPFOJQa2AYu9/20bcf92c2e5f4dd45dbc644b6d811b83/2024.02.07_DTX_Terms_and_Conditions_SaaS_Services_Attachment.pdf" target="_blank" rel="noopener noreferrer">Dotmatics SaaS Services Schedule Attachment</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/4Ga5KUvJuzaKnC6KGIBoFl/b580a7c0172b4b55cb3d9f79c48ed938/2024.02.07_DTX_Terms_and_Conditions_Technical_Services_Attachment.pdf" target="_blank" rel="noopener noreferrer">Dotmatics Technical Services Schedule Attachment</a></p><h2 id="038e6a7c9592d8e3f0f0dfd0b791fb2c">Documents</h2><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/19xw6DELOEddhSFljmeifg/7c64a8ac93b364ff78caeba21225da11/Dotmatics-Support-Guide.pdf" target="_blank" rel="noopener noreferrer">Dotmatics Support Guide (On-Premise)</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/3QlGgoEsk1rpodJUh9j61P/1417e100a3f8099c66d8cf2d17eb1056/Saas-Support-and-Maintenance-Guide-Feb-2022.pdf" target="_blank" rel="noopener noreferrer">SaaS Support and Maintenance Guide</a></p><p><a href="https://assets.ctfassets.net/pzdvlnh8omga/33vEOxt4wenOL0ArGmr9MC/9885210e4625ad8db482c2887c6750ad/SaaS-SLA-Terms-Feb-2022__1_.pdf" target="_blank" rel="noopener noreferrer">SaaS SLA Terms</a></p><h5></h5><h4>(1) Introduction</h4><p>These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.</p><h4>(2) Intellectual property rights</h4><p>Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.</p><h4>(3) License to use website</h4><p>You may view, download for caching purposes only, and print pages or documents from the website, provided that:(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.</p><h4>(4) Limitations of liability</h4><p>Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.</p><h4>(5) Restricted access</h4><p>Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.We may disable your user ID and password at our sole discretion.</p><h4>(6) Bulletin board / chat room / comments</h4><p>You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.You must not use our website for any purposes related to marketing without our express written consent.You must not use our website to copy, publish or send mass mailings or spam.You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime[; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.We reserve the right to edit or remove any material posted upon our website.We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.</p><h4>(7) Products/Services Price List</h4><p>Prices for products and services are provided on application based on your requirements (number of products, number of seats, length of license etc.). If you wish to make a purchase please contact <a href="mailto:sales@dotmatics.com" target="_blank" rel="noopener noreferrer">sales@dotmatics.com</a> who will assist with pricing and provide the relevant software license / maintenance agreement(s).</p><h4>(8) Delivery</h4><p>Products and license keys are delivered via electronic download from our support site.</p><h4>(9) Refunds/Cancellation</h4><p>Refunds and cancellations are dealt with in any software license /maintenance agreement(s) you may have with us.</p><h4>(10) Variation</h4><p>We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.</p><h4>(11) Entire agreement</h4><p>These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.</p><h4>(12) Law and jurisdiction</h4><p>This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.</p><h4>(13) Our contact details</h4><p>The full name of our company is Dotmatics Limited.<br/>We are registered in England & Wales under company number 5614524.<br/>Our registered address is The Old Monastery, Windhill, Bishops Stortford, Herts, CM23 2ND, UK.<br/>Our VAT number is 873 5350 11.You can contact us by email to <a href="mailto:info@dotmatics.com" target="_blank" rel="noopener noreferrer">info@dotmatics.com</a>.</p></div></section></main><footer class="footer_footer__feML_"><div class="container-xl customContainer"><div class="row mb-4"><div class="col-sm-5 col-lg-3"><div class="row mb-3"><div class="col-9 col-md-7 col-lg-8 col-xl-7"><a class="d-inline-block" href="/"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/logo.svg" class="d-inline-block w-100" alt="Dotmatics" loading="lazy" decoding="async"/></a></div></div><div class="row align-items-center d-none d-lg-flex"><div class="col-auto"><a href="https://www.youtube.com/@DotmaticsPlatform" class="icon icon-youtube" target="_blank"></a></div><div class="col-auto"><a href="https://www.linkedin.com/company/dotmatics/" class="icon icon-linkedin" target="_blank"></a></div><div class="col-auto"><a href="https://x.com/dotmatics" class="icon icon-x" target="_blank"></a></div></div></div><div class="col-lg-9 d-none d-lg-block"><div class="h-100 border-bottom border-dotmatics-color-1"><div class="row align-items-center"><div class="col"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/e.svg" class="me-4 me-md-2 me-lg-4" alt="Footer Icon 1" loading="lazy" decoding="async" width="21" height="33"/><a class="d-inline-block me-4 me-md-2 me-lg-4" href="https://go.dotmatics.com/l/124102/2024-05-17/dc7hz2/124102/1715966654689ZUgAT/ISO_9001_Certification__1_.pdf" target="_blank"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/iso-27001.webp" alt="Footer Icon 2" loading="lazy" decoding="async" width="99" height="33"/></a><a class="d-inline-block" href="https://assets.ctfassets.net/pzdvlnh8omga/5lo7mJlyYVaeSHBtiYqeEW/00c31a31df42eeb4cb6eac2b84648af3/Dotmatics_Ltd_QMS_2023-01-66-.pdf" target="_blank"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/iso-9001.svg" alt="Footer Icon 3" loading="lazy" decoding="async" width="33" height="33"/></a></div><div class="col-auto"><div class="row"><div class="col-12 col-md-auto text-center"><a class="Button_buttonLink__VSxKi Button_typeSecondary__SfgPE Button_sizeMedium__BLlxK mb-4 mb-md-0" href="/demo">Request Demo</a></div><div class="col-12 col-md-auto text-center"><a class="Button_buttonLink__VSxKi Button_typeSecondary__SfgPE Button_sizeMedium__BLlxK" href="/contact-us">Support</a></div></div></div></div></div></div></div><div class="row"><div class="col"><div class="pb-5 border-bottom border-dotmatics-color-1"><div class="row"><div class="col-lg-9 offset-lg-3"><div class="row"><div class="col-12 col-md"><div class="mb-3"><div class="row align-items-center"><div class="footer_footerNavTitle__i8j7N"><a class="footer_itemLink__2T_6d" href="/platform">Dotmatics Platform</a></div></div></div><div class="mb-3"><div class="row align-items-center"><div class="col-auto col-md-12"><div class="footer_footerNavTitle__i8j7N"><span class="footer_span__LQ6C_">Solutions</span></div></div><div class="col-auto col-md-12 my-1"><div class="footer_footerNavSubTitle__2bOxI"><a class="footer_itemLink__2T_6d" href="/solutions/biologics-discovery">Biologics Discovery</a></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/car-t-cell-therapy">CAR-T</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/rna-therapies">RNA Therapies</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/antibody-discovery">Antibody Discovery</a></div><div class="col-auto col-md-12 my-1"><div class="footer_footerNavSubTitle__2bOxI"><a class="footer_itemLink__2T_6d" href="/solutions/small-molecule-discovery">Small Molecule Discovery</a></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/data-driven-chemistry-design">Chemistry Design</a></div><div class="col-auto col-md-12 my-1"><div class="footer_footerNavSubTitle__2bOxI"><a class="footer_itemLink__2T_6d" href="/solutions/formulation-development-software">Chemicals & Materials</a></div></div><div class="col-auto col-md-12 my-1"><div class="footer_footerNavSubTitle__2bOxI"><a class="footer_itemLink__2T_6d" href="/solutions/data-intelligence-lab-software">Data Management</a></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/lab-data-automation-for-life-sciences">Lab Data Automation for Life Sciences</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/data-automation-for-chemicals-and-materials">Lab Data Automation for Chemicals & Materials</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/lab-data-informatics-for-drug-discovery">Lab Data Informatics for Drug Discovery</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/collaborative-research-network-software">Collaborative Research Network</a></div></div></div></div><div class="col-12 col-md"><div class="mb-3"><div class="row align-items-center"><div class="col-auto col-md-12"><div class="footer_footerNavTitle__i8j7N"><span class="footer_span__LQ6C_">Capabilities</span></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/electronic-lab-notebook">ELN (Lab Notebook)</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/visualization-and-analytics">Visualization & Analytics</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/scientific-data-search">Scientific Search</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/assay-data-management">Assay Data Management</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/entity-registration">Entity Registration</a></div></div></div><div class="mb-3"><div class="row align-items-center"><div class="col-auto col-md-12"><div class="footer_footerNavTitle__i8j7N"><span class="footer_span__LQ6C_">Resources</span></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/case-studies">Case Studies</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/whitepapers">White Papers</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/news">News & Media</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/events">Upcoming Events & Webinars</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/blog">Blog</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/faqs">FAQ</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/modern-electronic-laboratory-notebooks">Modern ELN</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/your-journey-to-gxp-compliance-starts-here">GXP compliance guide</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/fair-data-principles-drive-better-scientific-r-and-d">FAIR Data Principles</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/lab-workflow-management-for-r-and-d">Lab workflow management</a></div></div></div></div><div class="col-12 col-md"><div class="mb-3"><div class="row align-items-center"><div class="col-auto col-md-12"><div class="footer_footerNavTitle__i8j7N"><span class="footer_span__LQ6C_">Dotmatics Portfolio</span></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/fcs-express">FCS Express</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/geneious-biologics">Geneious Biologics</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/geneious-prime">Geneious Prime</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/prism">GraphPad Prism</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/labarchives">LabArchives</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="https://www.statsols.com/">nQuery</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/omiq">OMIQ</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/protein-metrics">Protein Metrics</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/solutions/snapgene">SnapGene</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="https://softgenetics.com/">SoftGenetics</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/capabilities/vortex">Vortex</a></div></div></div><div class="mb-3"><div class="row align-items-center"><div class="col-auto col-md-12"><div class="footer_footerNavTitle__i8j7N"><span class="footer_span__LQ6C_">Company</span></div></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/contact-us">Contact Us</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/about-careers">Careers</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/about-us">About Us</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/partners">Partners</a></div><div class="col-auto col-md-12 my-1"><a class="footer_link__3Q6Ls" href="/portfolio">Portfolio</a></div></div></div></div></div></div></div></div></div></div><div class="row d-flex d-lg-none"><div class="col"><div class="py-4 border-bottom border-dotmatics-color-1"><div class="row align-items-center"><div class="col-12 col-md text-center mb-4 mb-md-0"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/e.svg" class="me-4 me-md-2 me-lg-4" alt="Footer Icon 1" loading="lazy" decoding="async" width="21" height="33"/><a class="d-inline-block me-4 me-md-2 me-lg-4" href="https://go.dotmatics.com/l/124102/2024-05-17/dc7hz2/124102/1715966654689ZUgAT/ISO_9001_Certification__1_.pdf" target="_blank"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/iso-27001.webp" alt="Footer Icon 2" loading="lazy" decoding="async" width="99" height="33"/></a><a class="d-inline-block" href="https://assets.ctfassets.net/pzdvlnh8omga/5lo7mJlyYVaeSHBtiYqeEW/00c31a31df42eeb4cb6eac2b84648af3/Dotmatics_Ltd_QMS_2023-01-66-.pdf" target="_blank"><img src="https://cdn.dotmatics.com/nextjs/1.0.0_1344/assets/img/certification/iso-9001.svg" alt="Footer Icon 3" loading="lazy" decoding="async" width="33" height="33"/></a></div><div class="col-12 col-md-auto text-center mb-4 mb-md-0"><div class="row justify-content-center"><div class="col-auto"><a href="https://www.youtube.com/@DotmaticsPlatform" class="icon icon-youtube" target="_blank"></a></div><div class="col-auto"><a href="https://www.linkedin.com/company/dotmatics/" class="icon icon-linkedin" target="_blank"></a></div><div class="col-auto"><a href="https://x.com/dotmatics" class="icon icon-x" target="_blank"></a></div></div></div><div class="col-12 col-md-auto text-center"><div class="row justify-content-center"><div class="col-12 col-md-auto text-center"><a class="Button_buttonLink__VSxKi Button_typeSecondary__SfgPE Button_sizeMedium__BLlxK mb-4 mb-md-0" href="/demo">Request Demo</a></div><div class="col-12 col-md-auto text-center"><a class="Button_buttonLink__VSxKi Button_typeSecondary__SfgPE Button_sizeMedium__BLlxK" href="/contact-us">Support</a></div></div></div></div></div></div></div><div class="row justify-content-center py-4"><div class="col-12 col-md-auto text-center"><a class="footer_link__3Q6Ls" href="/privacy-policy">Privacy Policy</a></div><div class="col-12 col-md-auto text-center"><a class="footer_link__3Q6Ls" href="/terms-and-conditions">Terms & Conditions</a></div><div class="col-12 col-md-auto text-center"><a class="footer_link__3Q6Ls" href="/trademarks">Trademarks</a></div><div class="col-12 col-md-auto text-center"><a class="footer_link__3Q6Ls" href="https://go.dotmatics.com/l/124102/2024-09-18/dclpxp/124102/1726682122CzVdEfrc/DTX_ESG_Modern_Slavery_Policy_2024_09_09_EXECUTION_VERSION.docx.pdf">UK Modern Slavery Act</a></div><div class="col-12 col-md-auto text-center"><button id="ot-sdk-btn" class="ot-sdk-show-settings">Cookies Settings</button><style> #ot-sdk-btn.ot-sdk-show-settings, #ot-sdk-btn.optanon-show-settings { font-size: 0.8rem; font-weight: 400; line-height: 1.5em; color: inherit; padding: 0; border: none; background: none; } #ot-sdk-btn.ot-sdk-show-settings:hover, #ot-sdk-btn.optanon-show-settings:hover { color: #000; background: none; text-decoration: underline; } </style></div><div class="col-12 col-md-auto text-center"><a class="footer_link__3Q6Ls" href="https://donotsell.dotmatics.com/hc/en-us/requests/new">Do Not Sell or Share My Personal Information</a></div></div></div></footer><div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"page":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"pzdvlnh8omga"}},"id":"5tlm6XAJuFK4kgnZ2NOGmL","type":"Entry","createdAt":"2022-04-10T21:40:56.106Z","updatedAt":"2024-10-15T16:18:20.034Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":149,"revision":21,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"defaultPage"}},"locale":"en-US"},"fields":{"title":"Terms and conditions","slug":"terms-and-conditions","meta":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"pzdvlnh8omga"}},"id":"775WDeGE1c2eUzv3eoFAVB","type":"Entry","createdAt":"2023-06-16T23:45:18.255Z","updatedAt":"2023-06-16T23:45:18.255Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":6,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"meta"}},"locale":"en-US"},"fields":{"title":"Terms and Conditions - Dotmatics","description":"Read the terms and conditions that govern all use of Dotmatics.com. By interacting with Dotmatics.com, you accept these terms and conditions in full. ","robots":"all"}},"content":{"nodeType":"document","data":{},"content":[{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Dotmatics Group Terms \u0026 Conditions","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"#c226190453894d6072c5847af7a92aa3"},"content":[{"nodeType":"text","value":"Dotmatics ELN \u0026 Data Discovery \u0026 Luma Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.omiq.ai/terms-of-service"},"content":[{"nodeType":"text","value":"EasyPanel Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.geneious.com/legal/terms-of-service.pdf"},"content":[{"nodeType":"text","value":"Geneious Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.geneious.com/legal"},"content":[{"nodeType":"text","value":"Geneious Legal Disclaimers ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.graphpad.com/guides/prism/latest/user-guide/license_agreement.htm"},"content":[{"nodeType":"text","value":"GraphPad Prism Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.graphpad.com/company/terms/"},"content":[{"nodeType":"text","value":"GraphPad Prism Legal Disclaimers ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.labarchives.com/terms-of-use"},"content":[{"nodeType":"text","value":"LabArchives Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://docs.mstarcfd.com/2023.11.27-MSTAR-STC.pdf "},"content":[{"nodeType":"text","value":"M-Star Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":" https://www.omiq.ai/terms-of-service"},"content":[{"nodeType":"text","value":"Omiq Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://proteinmetrics.com/licensing-and-agreements/#:~:text=PROTEIN%20METRICS%20PROVIDES%20NO%20WARRANTY,USE%20OF%20THE%20SOFTWARE%20IN"},"content":[{"nodeType":"text","value":"Protein Metrics Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.snapgene.com/docs/terms-and-conditions.pdf"},"content":[{"nodeType":"text","value":"SnapGene Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.snapgene.com/legal-disclaimers"},"content":[{"nodeType":"text","value":"SnapGene Legal Disclaimers ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://softgenetics.com/terms-of-use/ "},"content":[{"nodeType":"text","value":"SoftGenetics Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.statsols.com/license-agreement "},"content":[{"nodeType":"text","value":"Statsols Terms \u0026 Conditions ","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.virscidian.com/support/software-terms-and-conditions"},"content":[{"nodeType":"text","value":"Virscidian Terms \u0026 Conditions","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Dotmatics ELN and Data Discovery \u0026 Luma Terms and Conditions","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/n4N5GemGXKbYT849zVyed/5c855b4cffea3f476e99d633eab7b22e/2024.02.07_DTX_Terms_and_Conditions_Acknowledgement.pdf"},"content":[{"nodeType":"text","value":"Dotmatics Acknowledgement of Terms and Conditions","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/3N2SCZk4eZU9AGebyntjQE/afcb64f0e3b4538c565af3813ae09b85/2024.02.07_DTX_Terms_and_Conditions_Full_Bundle.pdf"},"content":[{"nodeType":"text","value":"Dotmatics Terms and Conditions","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/3egN6VKHRHfrMo5Q42qZ9k/b3afde534be26f8e613dd671f3898345/2024.02.07_DTX_Terms_and_Conditions_Software_License_Attachment.pdf"},"content":[{"nodeType":"text","value":"Dotmatics Software License Schedule Attachment","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/7ysBvaOSX1wPFOJQa2AYu9/20bcf92c2e5f4dd45dbc644b6d811b83/2024.02.07_DTX_Terms_and_Conditions_SaaS_Services_Attachment.pdf"},"content":[{"nodeType":"text","value":"Dotmatics SaaS Services Schedule Attachment","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/4Ga5KUvJuzaKnC6KGIBoFl/b580a7c0172b4b55cb3d9f79c48ed938/2024.02.07_DTX_Terms_and_Conditions_Technical_Services_Attachment.pdf"},"content":[{"nodeType":"text","value":"Dotmatics Technical Services Schedule Attachment","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Documents","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/19xw6DELOEddhSFljmeifg/7c64a8ac93b364ff78caeba21225da11/Dotmatics-Support-Guide.pdf"},"content":[{"nodeType":"text","value":"Dotmatics Support Guide (On-Premise)","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/3QlGgoEsk1rpodJUh9j61P/1417e100a3f8099c66d8cf2d17eb1056/Saas-Support-and-Maintenance-Guide-Feb-2022.pdf"},"content":[{"nodeType":"text","value":"SaaS Support and Maintenance Guide","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://assets.ctfassets.net/pzdvlnh8omga/33vEOxt4wenOL0ArGmr9MC/9885210e4625ad8db482c2887c6750ad/SaaS-SLA-Terms-Feb-2022__1_.pdf"},"content":[{"nodeType":"text","value":"SaaS SLA Terms","marks":[],"data":{}}]},{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-5","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(1) Introduction","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(2) Intellectual property rights","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(3) License to use website","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You may view, download for caching purposes only, and print pages or documents from the website, provided that:(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(4) Limitations of liability","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(5) Restricted access","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.We may disable your user ID and password at our sole discretion.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(6) Bulletin board / chat room / comments","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.You must not use our website for any purposes related to marketing without our express written consent.You must not use our website to copy, publish or send mass mailings or spam.You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime[; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.We reserve the right to edit or remove any material posted upon our website.We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(7) Products/Services Price List","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Prices for products and services are provided on application based on your requirements (number of products, number of seats, length of license etc.). If you wish to make a purchase please contact ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"mailto:sales@dotmatics.com"},"content":[{"nodeType":"text","value":"sales@dotmatics.com","marks":[],"data":{}}]},{"nodeType":"text","value":" who will assist with pricing and provide the relevant software license / maintenance agreement(s).","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(8) Delivery","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Products and license keys are delivered via electronic download from our support site.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(9) Refunds/Cancellation","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Refunds and cancellations are dealt with in any software license /maintenance agreement(s) you may have with us.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(10) Variation","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(11) Entire agreement","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(12) Law and jurisdiction","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.","marks":[],"data":{}}]},{"nodeType":"heading-4","data":{},"content":[{"nodeType":"text","value":"(13) Our contact details","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"The full name of our company is Dotmatics Limited.\nWe are registered in England \u0026 Wales under company number 5614524.\nOur registered address is The Old Monastery, Windhill, Bishops Stortford, Herts, CM23 2ND, UK.\nOur VAT number is 873 5350 11.You can contact us by email to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"mailto:info@dotmatics.com"},"content":[{"nodeType":"text","value":"info@dotmatics.com","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]}]}}}},"__N_SSG":true},"page":"/[slug]","query":{"slug":"terms-and-conditions"},"buildId":"c108dB3ggs3QGMQSs3vsW","assetPrefix":"https://cdn.dotmatics.com/nextjs/1.0.0_1344","isFallback":false,"isExperimentalCompile":false,"gsp":true,"scriptLoader":[]}</script></body></html>