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Try entering fewer or broader search terms.</p> </div> </div> </header> <a class="report-fab" href="https://www.uspis.gov/report/" role="button" aria-label="Report a Crime"> <i class="uspis-icon uspis-icon-report"></i> <span class="label">Report a Crime</span> </a> <main class="site_container" id="main"> <article class="article"> <header class="article-header " itemscope> <h1 itemprop="Scam Article">Fake USPS® Emails</h1> <span class="post-meta"> <span class="meta post-date">Last updated <time datetime="06/17/2024T3:06:27">06.17.2024</time></span> <span class="meta post-locale">National</span> </span>  <menu class="share fixed"> <a class="share-trigger" tabindex="-1" aria-label="Share this page"><i class="uspis-icon uspis-icon-share"></i></a> <div class="wrap" role="menu"> <a href="#/facebook.com" role="menuitem" aria-label="Share this page on Facebook" title="Share this page on Facebook"> <i class="uspis-icon uspis-icon-social-facebook"></i> </a> <a href="#/twitter.com" role="menuitem" aria-label="Share this page on Twitter" title="Share this page on Twitter"> <i class="uspis-icon uspis-icon-social-twitter"></i> </a> <a href="#/copy" role="menuitem" aria-label="Copy a link to this page" title="Copy a link to this page"> <i class="uspis-icon uspis-icon-social-link"></i> </a> <a href="/subscribe" role="menuitem" onclick="goToSubscribe()"> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="envelope" class="svg-inline--fa fa-envelope fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" style=" width: 35%; height: auto; margin: 0 auto; display: block; "><path fill="currentColor" d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </div> </menu> <script> function goToSubscribe() { window.location.href = '/subscribe'; } </script></header> <section class="article_body"> <div class="content"> <div class="article-content"> <p><P>USPS® and the Postal Inspection Service are aware of the circulation of fake emails/email scams claiming to be from USPS officials including the Postmaster General. Please know USPS officials would never reach out directly to consumers and ask for money or Personal Identifying Information (PII). Please read the information below to protect yourself from email scams and other kinds of consumer fraud. Click <a href="https://www.uspis.gov/wp-content/uploads/2022/09/uspis-fake-usps-email_img2022.png" target="_blank"><B>HERE</B></a> to see an image of a fake email.</p> <p><BR><HR><br /> <BR></p> <p>If you ever receive an email about a package delivery or unpaid online postage charges, be careful. Some postal customers are receiving bogus emails featuring the subject line, “Delivery Failure Notification.” These emails appear to be from the U.S. Postal Service<sup>® </sup> and include language regarding an unsuccessful attempt to deliver a package. The email will prompt you to confirm your personal delivery information by clicking a button or downloading an attachment, that, when opened, can activate a virus and steal information—such as your usernames, passwords, and financial account information. The Postal Inspection Service is working hard to stop these emails and protect your information.</p> <p><a href="#_ftnref1" name="_ftn1"></a><u></u></p> <p><a href="#_ftnref1" name="_ftn1"></a><u></u></p> <p><Strong>Forward USPS-related spam emails to spam@uspis.gov</strong><br /> If you receive an email about a package delivery failure, forward it to spam@uspis.gov, then delete the email.</p> <p><Strong>Report non-USPS spam emails to the <span style="color: #4a6ee0;"><u><a href="https://reportfraud.ftc.gov/#/?orgcode=USPS">Federal Trade Commission</a></u></span></strong>.</p> </div> <figure class="video"> <figcaption class="video-info"> <span class="video-title">Beware of Identity Fraud: Phishing</span><p class="video-description">Did you receive a luring email from the Postal Service about a package delivery? Does it contain a link to click? Don't take the bait! It's a phishing attempt to steal your personal information.</p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/tFoOnBUSs0A?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="Beware of Identity Fraud: Phishing"></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2019/04/Beware-of-Identity-Fraud-Phishing.txt" target="_blank">Beware of Identity Fraud: Phishing Transcript</a> </div> </figure> <figure class="video"> <figcaption class="video-info"> <span class="video-title">URGENT! Don't Fall for Phishing</span><p class="video-description">Did you receive an urgent email that requires action? THINK before you CLICK! Don't put your personal information at risk. It's probably a phishing attempt.</p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/mJStcdZ5Wl0?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="URGENT! Don't Fall for Phishing"></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2019/04/URGENT-Dont-Fall-for-Phishing.txt" target="_blank">URGENT! Don't Fall for Phishing Transcript</a> </div> </figure> <figure class="video"> <figcaption class="video-info"> <span class="video-title">Postal Service Email Scam PSA</span><p class="video-description">Did you receive an email from the Postal Service about an attempted or intercepted package delivery? DON'T CLICK ON THE LINK! Check out the video for more info on what to do. </p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/Ksfyr7wZhhE?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="Postal Service Email Scam PSA"></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2019/04/2021-Postal-Service-Email-Scam-PSA.txt" target="_blank">Postal Service Email Scam PSA Transcript</a> </div> </figure> <figure class="video"> <figcaption class="video-info"> <span class="video-title">Postal Service Email Scam PSA-ES</span><p class="video-description">¿Recibiste un correo electrónico del Servicio Postal sobre un intento o intercepción de una entrega de paquete? ¡No le hagas clic al enlace! Revisa el video para más información sobre qué hacer.</p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/NJGZCWFWDJQ?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="Postal Service Email Scam PSA-ES"></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2019/04/2021-Postal-Service-Email-Scam-PSA-ES.txt" target="_blank">Postal Service Email Scam PSA-ES Transcript</a> </div> </figure> <figure class="video"> <figcaption class="video-info"> <span class="video-title">Delivery Failure (Spam) </span><p class="video-description">Bogus emails about delivery failures trick customers into clicking links that contain viruses. Watch to learn more about how to spot spam emails. </p> </figcaption> <div class="video-embed"> <iframe src="https://www.youtube.com/embed/kcZeKlay34A?rel=0&iv_load_policy=3&modestbranding=1" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen title="Delivery Failure (Spam) "></iframe> <a class="transcript-link" href="https://www.uspis.gov/wp-content/uploads/2019/04/2.9.31_USPIS_Junk_Email_04.18.2019_Delivery_Failure_Spam.txt" target="_blank">Delivery Failure (Spam) Transcript</a> </div> </figure> </div> </section> <section class="article_tips"> <div class="section_header"> <h2 class="large">Protect Yourself From Email Scams</h2> </div> <div class="content"> <ul class="tips"> <li class="tip"> <span class="tip-title">Do not give out personal information over email</span> <span class="tip-description"><p>Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email.</p> </span> </li> <li class="tip"> <span class="tip-title">Poor grammar indicates a fraudulent email</span> <span class="tip-description"><p>Poor grammar and spelling errors are a good indication that the email is fraudulent.</p> </span> </li> <li class="tip"> <span class="tip-title">Be wary of urgent emails</span> <span class="tip-description"><p>If the email requests “immediate action,” it could be a scam.</p> </span> </li> <li class="tip"> <span class="tip-title">Forward spam emails to spam@uspis.gov</span> <span class="tip-description"><p>If you receive an email about a package delivery failure, forward it to spam@uspis.gov, then delete the email.</p> </span> </li> </ul> </div> </section> <section class="related_news"> Related news and resources <div class="news_content"> <a href="https://www.uspis.gov/news/scam-article/quishing" class="news_wrap "><div class="news_item_padding"> <div class="news_item"> <span class="header"> <strong> Scam Article</strong> <time datetime="2024-05-28 17:12:00">05.28.2024</time> </span> <div class="mobile_body"> <div class="mobile_left"> <h2>Quishing</h2> </div> <div class="mobile_right"> <p>Have you ever scanned a QR Code and ended up at an unfamiliar or strange web site? Have you ever received a QR code from an unfamiliar email address or via text message urging you to scan right away? If you do, then don’t scan the QR code! This type is a scam called quishing.</p> <span class="cta_wrap"> <span class="cta">Read Scam Article <i class="uspis-icon-chevron-right" aria-hidden="true"></i> </span> </span> </div> </div> </div></div></a> <a href="https://www.uspis.gov/news/scam-article/vishing" class="news_wrap "><div class="news_item_padding"> <div class="news_item"> <span class="header"> <strong> Scam Article</strong> <time datetime="2024-05-09 16:06:20">05.09.2024</time> </span> <div class="mobile_body"> <div class="mobile_left"> <h2>Vishing</h2> </div> <div class="mobile_right"> <p>Have you received a phone call or voicemail message from an unfamiliar number claiming to need to verify sensitive personal information? If so, don’t respond, delete the voicemail. This type of scam called vishing. </p> <span class="cta_wrap"> <span class="cta">Read Scam Article <i class="uspis-icon-chevron-right" aria-hidden="true"></i> </span> </span> </div> </div> </div></div></a> </div> </section> <section class="page_end "> <div class="content"> <h2>Have You Witnessed This Scam?</h2> <p>If you’ve encountered email scams and the U.S. Mail<sup>® </sup> has been used in any way, we want to help. 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