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Quality of Patient Care | UCSF Benioff Children's Hospitals
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We've got you covered.</p> </p> <button class="bys-close">X</button> </div> <div class="bch-initial"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-desktop-rest-2x.jpg?rev=5453ff2904f349bf905e8ad5988df42c&hash=69A36D82ED2E83EAC4CA12387B81A5D2" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-mobile-rest-2x.jpg?rev=e89b3e76e48540c78561359763de37ce&hash=1845F55F329B99BDE2BB692437C056BA" alt="" width="1536" height="884" /> </div> <div class="bch-alternate"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-desktop-reveal-2x.jpg?rev=06fdd4cc44314bb59336d7d0eff3950f&hash=93705BF71AA91BE768E5A4E89CAD4990" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/seal-mobile-reveal-2x.jpg?rev=bf2b743a916f4fd7b5af74594ca2bfad&hash=D3747D2179DDFB04F9D69C59615282CA" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> <li data-main-nav-name="Patient Education"> <a>Patient Education</a> <div class="sub-nav container"> <a href="#" class="sub-nav-close">Patient Education</a> <div class="meta-links"> <div class="component-content"> <ul class="use-arrow-icon"> <li> <p><a href="/conditions">Conditions</a></p> </li> <li> <p><a href="/treatments">Treatments</a></p> </li> <li> <p><a href="/medical-tests">Tests</a></p> </li> <li> <p><a href="/education/clinical-trials-at-ucsf-benioff-childrens-hospitals">Clinical Trials</a></p> </li> <li> <p><a href="/education">FAQs & More</a></p> </li> <li> <p><a href="/patient-stories">Patient Stories</a></p> </li> </ul> </div> </div> <div class="bch-nav-bys-wrapper"> <div class="bch-nav-bys-image"> <div 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<img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-desktop-reveal-2x.jpg?rev=027ba526c88248ccad2f321e23280749&hash=D3149531A4A6AADC894DEAEA7CAD2BFB" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/duck-mobile-reveal-2x.jpg?rev=55295e6188da43be9ece147b079d213f&hash=A104B491ACCC8544E81717571E7D98EE" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> <li data-main-nav-name="Medical Professionals"> <a>Medical Professionals</a> <div class="sub-nav container"> <a href="#" class="sub-nav-close">Medical Professionals</a> <div class="meta-links"> <div class="component-content"> <ul class="use-arrow-icon"> <li> <p><a href="/refer-a-patient">Refer a Patient</a></p> </li> <li> <p><a href="/medical-professionals/transfer-or-transport-a-patient">Transfer or Transport a Patient</a></p> </li> <li> <p><a href="/medical-professionals/request-a-consultation">Request a Consultation</a></p> </li> <li> <p><a rel="noopener noreferrer" href="https://clinicaltrials.ucsf.edu/browse/pediatric" target="_blank">Clinical Trials</a></p> </li> <li> <p><a href="/medical-professionals/specialty-care-clinic-schedules">Specialty Care Clinic Schedules</a></p> </li> <li> <p><a href="/medical-professionals/continuing-medical-education">Continuing Medical Education (CME)</a></p> </li> <li> <p><a href="/medical-professionals/graduate-training">Graduate Training</a></p> </li> <li> <p><a rel="noopener noreferrer" href="https://medconnection.ucsfbenioffchildrens.org/" target="_blank">Physician Channel</a></p> </li> <li> <p><a rel="noopener noreferrer" href="https://www.ucsfhealth.org/mdlink" target="_blank">MD Link</a></p> </li> </ul> </div> </div> <div class="bch-nav-bys-wrapper"> <div class="bch-nav-bys-image"> <div class="bch-nav-bys-bubble"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/speech-bubble.gif?rev=0993d54128424e819ecb24b4c2c8a739&hash=CEEF7A262E5CD6501499F87943E57EA8" alt="Speech Bubble" width="134" height="134" /> </div> <div class="bch-nav-bys-text-wrapper"> <p class="bch-nav-bys-text"> <p><strong>Referrals made easy</strong><br /> <br /> Contacts and resources to get your patients to our pediatric specialists</p> </p> <button class="bys-close">X</button> </div> <div class="bch-initial"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/bear2-desktop-rest-2x.jpg?rev=1da1822e5cdb4c6aa0dd6114f9182d7b&hash=1B479C1D9B21A69D7511629C5E45AD84" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/bear2-mobile-rest-2x.jpg?rev=ba989996478f487396b325931cbb28cd&hash=4719FC66F428635555F41363BC774116" alt="" width="1536" height="884" /> </div> <div class="bch-alternate"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/bear2-desktop-reveal-2x.jpg?rev=fcd5b7c59c0843dd9c25eb16dbf4dbb5&hash=1797C32D6FAECB0F43CDBA3342A44E01" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/bear2-mobile-reveal-2x.jpg?rev=aa9a0dc2f3bf49ff8e63d60ceb6a9060&hash=768AB3F1E32C50F5694D1864C2884750" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> <li data-main-nav-name="Why Choose Us?"> <a>Why Choose Us?</a> <div class="sub-nav container"> <a href="#" class="sub-nav-close">Why Choose Us?</a> <div class="meta-links"> <div class="component-content"> <ul class="use-arrow-icon"> <li> <p><a href="/about/our-mission">Our Mission</a></p> </li> <li> <p><a href="/about">Our Organization</a></p> </li> <li> <p><a href="/about/quality">Quality of Patient Care</a></p> </li> <li> <p><a href="/about/our-leadership">Our Leadership</a></p> </li> </ul> </div> </div> <div class="bch-nav-bys-wrapper"> <div class="bch-nav-bys-image"> <div class="bch-nav-bys-bubble"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/speech-bubble.gif?rev=0993d54128424e819ecb24b4c2c8a739&hash=CEEF7A262E5CD6501499F87943E57EA8" alt="Speech Bubble" width="134" height="134" /> </div> <div class="bch-nav-bys-text-wrapper"> <p class="bch-nav-bys-text"> <p><strong>Best in Northern CA</strong><br /> <br /> We're ranked #1 in pediatric cancer, heart surgery, cardiology & more.</p> </p> <button class="bys-close">X</button> </div> <div class="bch-initial"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/owl2-desktop-rest-2x.jpg?rev=2831aebc02a240b6a6f84d94fd65ebfd&hash=5BB41C2E95C0BB5F5B9D4C546BBE1D70" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/owl2-mobile-rest-2x.jpg?rev=ad990a846e8e45fdbdf6c8b91e910206&hash=D77118C8D299D00AEB15C3ED4FF89CCC" alt="" width="1536" height="884" /> </div> <div class="bch-alternate"> <img loading="lazy" class="bch-desktop-image" src="/-/media/project/ucsf/ucsf-bch/header/owl2-desktop-reveal-2x.jpg?rev=02a956a05b8d4f83a1e7c7cbb1d228d9&hash=D2CF7F9D25F0F9F09099EE121BC5FB5C" alt="" width="1052" height="1052" /> <img loading="lazy" class="bch-mobile-image" src="/-/media/project/ucsf/ucsf-bch/header/owl2-mobile-reveal-2x.jpg?rev=361cac6419a34fc68955d9c19338b091&hash=23C279B2A831C568379D1E367AC796D6" alt="" width="1536" height="884" /> </div> </div> <div class="color-block"><span></span></div> </div> </div> </li> </ul> <ul class="top-menu"> <li><a href="/request-an-appointment">Request Appointment</a></li> <li><a href="https://www.ucsfhealth.org/mychart" target="_blank">MyChart</a></li> <li><a href="/second-opinion">Get a Second Opinion</a></li> <li><a rel="noopener noreferrer" href="https://give.ucsfbenioffchildrens.org/" target="_blank">Make a Gift</a></li> <li><a title="Get a Second Opinion" href="/refer-a-patient">Refer a Patient</a></li> </ul> <div class="mobile-nav-footer"> </div> </div> </div> </div> </div> </div> </div> </div> </header> <!-- /#header --> <!-- #content --> <main> <div id="content" class="container"> <div class="component article-hero basic-hero"> <div class="component-content"> <div class="hero-image"> <img src="/-/media/project/ucsf/ucsf-bch/images/article/hero/quality-of-patient-care-2x.jpg?h=1112&iar=0&w=2880&rev=928671b38e0f4440a99b9321ca655e61&hash=72E98BA345D05D117113F982A70B1E57" alt="quality-of-patient-care-2x" width="2880" height="1112" /> </div> <div class="hero-content"> <div class="eyebrow hero-breadcrumb"> <div class="component ucsf-breadcrumb"> <div class="component-content"> <div class="eyebrow article-breadcrumb"> <a href="/about">About Us </a> </div> </div> </div> </div> <div class="hero-badge-hero"> </div> <h1 class="hero-title display1"> Quality of Patient Care </h1> </div> </div> </div><div class="component clinic-ctas no-links container"> <div class="component-content"> </div> </div><div class="component share-print-email container clinic-share"> <div class="component-content"> <div class="share-component"> <a aria-label="Print Page" href="#" rel="nofollow" class="icon-ui-print" title="Print"></a> <a aria-label="Share Page" data-email-body="Thought you might want to see this:" class="icon-ui-share" data-email-body="Thought you might want to see this:" data-email-subject="Take a look at this link from UCSF"></a> </div> <div class="clearfix"></div> </div> </div><div class="component article-intro column-layout col-2-66-33 container"> <div class="component-content col-2-80-20"> <div class="article-content left-col"> <div class="font-larger article-text rich-text"> <p>UCSF Benioff Children's Hospitals are committed to providing the safest and highest quality care to patients. We measure our performance against our own rigorous standards and compare the outcomes of our care with top medical centers nationwide in our effort to continually improve the care we provide. We believe that sharing our results with the public is an obligation and a critical factor in our mission of continuous improvement.</p> </div> </div> <div class="article-info right-col"> </div> </div> </div> <div class="component content container"> <div class="component-content"> <div class="component custom-media-component-wrapper col-xs-12"> <div class="component-content"> <div class="component custom-media-component custom-media-component medium-left col-xs-12"> <div class="component-content"> <div><a data-vimeoid="" class="media-wrapper"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/quality-of-patient-care-ucsf-benioff-childrens-hospital-san-francisco-2x.jpg?rev=4a3c44b9d3de41b9a98d091224b75adf" alt="" width="2880" height="1112" /> </div> <div class="icon"><span class=""></span></div> </a></div><div class="content-wrapper"><h2 class="title field-title">Quality of care, Children鈥檚 Hospital San Francisco</h2><div class="link-wrapper"><a href="/about/quality/san-francisco" data-variantitemid="{99FF1A40-4B4B-43C9-8B1A-343F5C0F0D53}" data-variantfieldname="Link">Learn more</a></div></div> </div> </div> <div class="component custom-media-component custom-media-component medium-right col-xs-12"> <div class="component-content"> <div><a data-vimeoid="" class="media-wrapper"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/quality-of-patient-care-ucsf-benioff-childrens-hospital-oakland-2x.jpg?rev=a81ab053dd00417d99ecae234f5c7afb" alt="" width="2880" height="1112" /> </div> <div class="icon"><span class=""></span></div> </a></div><div class="content-wrapper"><h2 class="title field-title">Quality of care, Children鈥檚 Hospital Oakland</h2><div class="link-wrapper"><a href="/about/quality/oakland" data-variantitemid="{A112C3DB-F272-4067-8FF1-DCE0B3770DE9}" data-variantfieldname="Link">Learn more</a></div></div> </div> </div> </div> </div> <div class="component accolades col-xs-12"> <div class="component-content"> <h2 class="heading1">Awards & recognition</h2> <ul> <li class="component accolade"> <div class="component-content"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/accolades/us-news-badges-2024-2025/us-news-best-childrens-hospitals-ranked-in-eleven-specialties-24-25-200x200-2x.png?h=200&iar=0&w=200&rev=81686bff78cf46e59db7d45edca66b94&hash=70ECF1D48AA11BDFA4EB07C518F17DC3" alt="" width="200" height="200" /> </div> <p class="font-larger">Ranked among the nation's best in 11 specialties</p> </div> </li> <li class="component accolade"> <div class="component-content"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/accolades/leapfrog-hospital-a-safety-grade-star.png?h=200&iar=0&w=200&rev=d464982e86104d2bbb44e4bd761edd5c&hash=DC69C0AA0F129DE01AE80B4341F353A1" alt="" width="200" height="200" /> </div> <p class="font-larger">Top hospital (Oakland) and "A" rating for safety (San Francisco) from the Leapfrog Group</p> </div> </li> <li class="component accolade"> <div class="component-content"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/accolades/bch-magnet-recognition-200x200-2x.png?h=400&iar=0&w=400&rev=4d843493adbf4be7ab27dfdc79979e81&hash=C80A3479B154874646F274AF8766E857" alt="" width="400" height="400" /> </div> <p class="font-larger">Recognized for nursing excellence (San Francisco hospitals and clinics)</p> </div> </li> <li class="component accolade"> <div class="component-content"> <div class="image-wrapper"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/accolades/lgbtq-healthcare-hei-leader-2022-rgb-d1_021522-2x.png?h=201&iar=0&w=201&rev=177a9d1d0d0b4286b0ab3161a7078a42&hash=27652ED6A14A66ED7720CFBEBE59F9BC" alt="" width="201" height="201" /> </div> <p class="font-larger">LGBTQ Healthcare Equality Leader</p> </div> </li> </ul> </div> </div> <div class="component help-cards col-xs-12"> <div class="component-content"> <div><h2 class="heading1 field-title">Contact us</h2></div><div> <div class="component help-cards-entry col-xs-12"> <div class="component-content"> <div class="paragraph1 field-title">Patient Safety & Quality</div><div class="entry-description field-description">For concerns about quality of patient care in San Francisco, call:</div><div class="entry-numbers"><div><p class="entry-number"><span><span class="icon-ui-phone"></span></span><span class="field-number">(415) 502-9859</span></p></div></div><div><span></span></div><div><span></span></div><div><span></span></div><div><span></span><div><p><span><span></span></span><span></span></p></div></div> </div> </div> </div> </div> </div> <div class="component help-cards col-xs-12"> <div class="component-content"> <div></div><div> <div class="component help-cards-entry col-xs-12"> <div class="component-content"> <div class="paragraph1 field-title">Patient Advocate</div><div class="entry-description field-description">For concerns about quality of patient care in Oakland, call:</div><div class="entry-numbers"><div><p class="entry-number"><span><span class="icon-ui-phone"></span></span><span class="field-number">(510) 428-3885, ext. 5483</span></p></div></div><div><span></span></div><div><span></span></div><div><span></span></div><div><span></span><div><p><span><span></span></span><span></span></p></div></div> </div> </div> </div> </div> </div> <div class="component link-list meta-links col-xs-12"> <div class="component-content"> <div> <h2 class="heading1 title-anchor">Other resources</h2> <p class="font-larger"></p> </div> <ul class="use-arrow-icon "> <li class="item0 odd first "> <p class="font-smaller"> <a href="https://www.ihi.org/" target=></a> </p> </li> <li class="item1 even "> <p class="font-smaller"> <a href="https://www.jointcommission.org/" target=_blank>Joint Commission</a> </p> </li> <li class="item2 odd "> <p class="font-smaller"> <a href="https://www.healthgrades.com/" target=_blank>Healthgrades</a> </p> </li> <li class="item3 even "> <p class="font-smaller"> <a href="http://www.qualityforum.org/Home.aspx" target=_blank>National Quality Forum</a> </p> </li> <li class="item4 odd "> <p class="font-smaller"> <a href="https://oshpd.ca.gov/" target=_blank>Office of Statewide Health Planning & Development</a> </p> </li> <li class="item5 even "> <p class="font-smaller"> <a href="https://www.qualitycheck.org/" target=_blank>Quality Check</a> </p> </li> <li class="item6 odd last "> <p class="font-smaller"> <a href="https://health.usnews.com/best-hospitals" target=_blank>U.S. News & World Report</a> </p> </li> </ul> </div> </div> <div class="component bys-moment col-xs-12"> <div class="component-content"> <div class="bys-moment-content"> <p class="bys-moment-eyebrow"> Fetal surgery firsts </p> <h2 class="bys-moment-headline"> The first open fetal surgery in the world was performed at UCSF in the early 1980s. </h2> </div> <div class="bys-moment-image"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/by-your-side-moment/owl/bys_footer_owl-restful-2x.jpg?rev=74e9c3c3bc654912807c914bb3064db0&hash=868A8834150B9F4CBFEC3536D587E124" alt="" width="1154" height="912"> </div> </div> </div> </div> </div> </div> </main> <!-- /#content --> <!-- #footer --> <footer> <div id="footer" class="container"> <div class="component footer-values col-xs-12"> <div class="component-content"> <div></div> </div> </div> <div class="component footer-content col-xs-12"> <div class="component-content"> <div class="container"><div class="top-row"> <div class="component image file-type-icon-media-link logo"> <div class="component-content"> <img src="/-/media/project/ucsf/ucsf-bch/navigation/main-navigation/logos/bch-logo-footer.png?h=36&iar=0&w=200&rev=e551e72e70964b98bdf66c3a28d6c4d5&hash=F7FE01A0E5A951930D69A3E6D0217A6A" alt="" width="200" height="36" 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data-variantitemid="{62B9E897-FFE5-43E4-9192-7F0784569655}" data-variantfieldname="Link">Help Paying Your Bill</a> </li> </ul> </div> </div> <div class="component link-list col-md-6 col-lg"> <div class="component-content"> <div class="eyebrow">Medical professionals</div> <ul> <li class="item0 odd first"> <a href="/refer-a-patient" data-variantitemid="{EF539A9E-25C0-4344-9800-FAB26856E520}" data-variantfieldname="Link">Refer a Patient</a> </li> <li class="item1 even"> <a href="/medical-professionals/transfer-or-transport-a-patient" data-variantitemid="{A4571965-EDC7-45E7-89DC-B5A4AC0EAA84}" data-variantfieldname="Link">Transfer a Patient</a> </li> <li class="item2 odd"> <a href="https://www.ucsfhealth.org/mdlink" rel="noopener noreferrer" data-variantitemid="{14B26328-9C7E-4D7C-B8D4-C252E00DC6E4}" data-variantfieldname="Link" target="_blank">MD Link</a> </li> <li class="item3 even"> <a href="https://medconnection.ucsfbenioffchildrens.org/" rel="noopener noreferrer" data-variantitemid="{FBF76A17-5248-4565-8EE1-5873FA3A7E63}" data-variantfieldname="Link" target="_blank">Physician Channel</a> </li> <li class="item4 odd last"> <a href="/medical-professionals" data-variantitemid="{FC37EEFA-430A-4493-A9E2-8C66E6993662}" data-variantfieldname="Link">Medical Professionals</a> </li> </ul> </div> </div> <div class="component link-list col-md-6 col-lg"> <div class="component-content"> <div class="eyebrow">About us</div> <ul> <li class="item0 odd first"> <a href="/about" data-variantitemid="{5D96C4EA-9AEC-4C1A-A483-599C256F30B4}" data-variantfieldname="Link">Our Organization</a> </li> <li class="item1 even"> <a href="/contact-us" data-variantitemid="{AFAB8504-218B-4811-8ECA-70E7E28CF809}" data-variantfieldname="Link">Contact Us</a> </li> <li class="item2 odd"> <a href="/services/patient-relations" data-variantitemid="{7DF9E368-A8F4-4107-888A-742ED4AF3DAD}" data-variantfieldname="Link">Patient Relations</a> </li> <li class="item3 even"> <a href="https://www.ucsf.edu/news-media/journalists" rel="noopener noreferrer" data-variantitemid="{CB3BF547-A002-4A05-BD07-7E27DF08B289}" data-variantfieldname="Link" target="_blank">Media Resources</a> </li> <li class="item4 odd"> <a href="/services/accessibility-resources" data-variantitemid="{B5DDFEDD-3DE6-4191-8E30-5A090DD59022}" data-variantfieldname="Link">Accessibility Resources</a> </li> <li class="item5 even"> <a href="/about/quality" data-variantitemid="{943DA069-CC14-43AA-B6C0-FFB1155C0183}" data-variantfieldname="Link">Quality of Patient Care</a> </li> <li class="item6 odd"> <a href="/-/media/project/ucsf/ucsf-bch/pdf/ucsfhipaa-072021.pdf?rev=7d1e8a99feb141f98603292fe3174be9&hash=0E0BCAA05EDAEA64CB4506C7F45FBEA5" data-variantitemid="{0507127A-9857-49B0-96A6-F4DCA9A677C1}" data-variantfieldname="Link">Privacy of Health Information</a> </li> <li class="item7 even"> <a href="https://www.ucsf.edu/topics/pediatrics-and-childrens-health" rel="noopener noreferrer" 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