11 Top Sprinklr Competitors to Outplay Social Media Rivals

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navigation-selection-desktop" data-target-element="navigation-analysis-benchmarking-dekstop" > <p class="heading" >Analysis & Benchmarking</p> <p class="description" > Measure the metrics that matter and compare your performance against your competitors </p> <div class="navigation-arrow" > <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none" > <circle cx="13" cy="13" r="13" fill="black" class="navigation-arrow-svg" ></circle> <path d="M12.6337 16.8918L12.5612 16.9631L12.6337 17.0344L13.3252 17.7146L13.3953 17.7835L13.4654 17.7146L17.7133 13.536L17.7857 13.4647L17.7133 13.3934L13.4654 9.21484L13.3953 9.14586L13.3252 9.21484L12.6337 9.89506L12.5612 9.96635L12.6337 10.0376L15.5222 12.8787H8.35742H8.25742V12.9787V13.9507V14.0507H8.35742H15.5222L12.6337 16.8918Z" fill="white" stroke="white" stroke-width="0.2" ></path> </svg> </div> </span> <div class="accordion si-accordion accordion-arrow-right accordion-mobile" id="navigation-accordion" > <div class="card"> <span data-toggle="collapse" data-target="#navigation-analysis-benchmarking" aria-expanded="false" class="col-12 d-block dropdown-content navigation-selection collapsed" > <p class="heading" > Analysis & Benchmarking </p> <p class="description" > Measure the metrics that matter and compare your performance against your competitors </p> <div class="navigation-arrow" > <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26" fill="none" > <circle cx="13" cy="13" r="13" fill="black" class="navigation-arrow-svg" ></circle> <path d="M12.6337 16.8918L12.5612 16.9631L12.6337 17.0344L13.3252 17.7146L13.3953 17.7835L13.4654 17.7146L17.7133 13.536L17.7857 13.4647L17.7133 13.3934L13.4654 9.21484L13.3953 9.14586L13.3252 9.21484L12.6337 9.89506L12.5612 9.96635L12.6337 10.0376L15.5222 12.8787H8.35742H8.25742V12.9787V13.9507V14.0507H8.35742H15.5222L12.6337 16.8918Z" fill="white" stroke="white" stroke-width="0.2" ></path> </svg> </div> </span> <div id="navigation-analysis-benchmarking" class="collapse" data-parent="#navigation-accordion" > <div class="navigation-results-container w-100" id="navigation-ai-listening" > <a class="col-lg-12 col-12 d-block dropdown-content" href="https://www.socialinsider.io/social-media-competitor-analysis" > <p class="heading" > Competitive Analysis & Benchmarking </p> <p class="description" > Gain competitive advantage and compare your performance on social media to your competitors </p> </a> <a href="https://www.socialinsider.io/social-media-analytics" class="col-lg-12 col-12 d-block dropdown-content" > <p class="heading" > Social Media Analytics & Reporting </p> <p class="description" > Measure the social media metrics that matter and optimize your strategy with data </p> </a> <a class="col-lg-12 col-12 d-block dropdown-content" href="https://www.socialinsider.io/social-media-content-analysis" > <p class="heading"> Social Media Content Analysis </p> <p class="description"> Identify your best-performing content pillars and replicate them </p> </a> </div> </div> </div> </div> <a class="col-lg-12 col-12 d-block dropdown-content dropdown-content-last" href="https://www.socialinsider.io/instagram-listening" > <p class="heading" >AI Instagram Listening</p> <p class="description" > Use AI Instagram listening insights to power any decision </p> </a> <a class="col-lg-12 col-12 d-block dropdown-content dropdown-content-last" href="https://www.socialinsider.io/social-media-api" > <p class="heading"> Social Media Data Integration </p> <p class="description" > Expand your business line with the help of social media API integration </p> </a> <div class="row networks-mobile" > <span class="section-title w-100" > Networks </span> <a href="https://www.socialinsider.io/tiktok-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="13" height="15" viewBox="0 0 13 15" fill="none" > <path d="M11.1117 3.20797C11.0129 3.15564 10.9167 3.09828 10.8234 3.0361C10.5523 2.8525 10.3037 2.63617 10.083 2.39176C9.53083 1.7446 9.3246 1.08807 9.24864 0.628406H9.25169C9.18824 0.246863 9.21447 0 9.21844 0H6.70341V9.96138C6.70341 10.0951 6.70341 10.2273 6.69792 10.3579C6.69792 10.3742 6.6964 10.3892 6.69548 10.4067C6.69548 10.4139 6.69548 10.4214 6.69396 10.4289C6.69396 10.4307 6.69396 10.4326 6.69396 10.4345C6.66745 10.7919 6.55559 11.1372 6.36823 11.4399C6.18087 11.7426 5.92375 11.9936 5.61949 12.1706C5.30238 12.3554 4.94372 12.4524 4.57888 12.4519C3.40709 12.4519 2.4574 11.4732 2.4574 10.2645C2.4574 9.0558 3.40709 8.0771 4.57888 8.0771C4.8007 8.07689 5.02114 8.11264 5.23204 8.18303L5.23509 5.56003C4.59486 5.47532 3.94443 5.52744 3.32484 5.7131C2.70525 5.89876 2.12995 6.21393 1.63523 6.63873C1.20174 7.02452 0.837302 7.48484 0.558318 7.99898C0.452153 8.18647 0.0515915 8.93987 0.00308486 10.1626C-0.0274225 10.8566 0.176061 11.5757 0.273075 11.8728V11.8791C0.334089 12.0541 0.570521 12.6512 0.955829 13.1547C1.26653 13.5585 1.63361 13.9132 2.04525 14.2074V14.2012L2.05135 14.2074C3.2689 15.0549 4.61885 14.9993 4.61885 14.9993C4.85253 14.9896 5.63535 14.9993 6.52433 14.5677C7.51033 14.0893 8.07167 13.3765 8.07167 13.3765C8.43028 12.9506 8.71543 12.4653 8.91489 11.9413C9.14247 11.3285 9.21844 10.5935 9.21844 10.2998V5.01506C9.24895 5.03381 9.6553 5.30911 9.6553 5.30911C9.6553 5.30911 10.2407 5.69347 11.1541 5.94377C11.8094 6.12188 12.6923 6.15938 12.6923 6.15938V3.60201C12.383 3.63638 11.7548 3.53639 11.1117 3.20797Z" fill="black" ></path> </svg> </div> <span class="name" > TikTok </span> </a> <a href="https://www.socialinsider.io/facebook-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="9" height="16" viewBox="0 0 9 16" fill="none" > <path d="M7.81998 0.00312724L5.87093 0C3.68123 0 2.26616 1.45182 2.26616 3.6989V5.40435H0.30647C0.13713 5.40435 0 5.54163 0 5.71097V8.18196C0 8.3513 0.137286 8.48843 0.30647 8.48843H2.26616V14.7235C2.26616 14.8929 2.40329 15.03 2.57263 15.03H5.12946C5.2988 15.03 5.43593 14.8927 5.43593 14.7235V8.48843H7.72726C7.8966 8.48843 8.03373 8.3513 8.03373 8.18196L8.03467 5.71097C8.03467 5.62966 8.0023 5.55179 7.94492 5.49425C7.88753 5.43671 7.80935 5.40435 7.72804 5.40435H5.43593V3.95862C5.43593 3.26375 5.60152 2.91099 6.5067 2.91099L7.81967 2.91053C7.98885 2.91053 8.12598 2.77324 8.12598 2.60406V0.309597C8.12598 0.14057 7.98901 0.00343997 7.81998 0.00312724Z" fill="black" ></path> </svg> </div> <span class="name" > Facebook </span> </a> <a href="https://www.socialinsider.io/instagram-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="17" height="17" viewBox="0 0 17 17" fill="none" > <path d="M16.1496 5.35737C16.1526 2.8716 14.1309 0.85 11.6454 0.85H5.35718C2.87159 0.85 0.85 2.87159 0.85 5.35718V11.6424C0.85 14.1309 2.87152 16.1525 5.35718 16.1525H11.6424C14.128 16.1525 16.1496 14.131 16.1496 11.6454V5.35737ZM16.1496 5.35737L15.9996 5.35718H16.1496V5.35737ZM14.6775 11.6454V11.7797C14.607 13.3926 13.2729 14.6805 11.6454 14.6805H5.35718C3.68484 14.6805 2.32207 13.3177 2.32207 11.6454V5.35718C2.32207 3.68485 3.68484 2.32207 5.35718 2.32207H11.6424C13.3176 2.32207 14.6775 3.68476 14.6775 5.35718V11.6454ZM8.50127 4.30762C6.18856 4.30762 4.30762 6.18856 4.30762 8.50127C4.30762 10.814 6.18856 12.6949 8.50127 12.6949C10.814 12.6949 12.6949 10.814 12.6949 8.50127C12.6949 6.18856 10.814 4.30762 8.50127 4.30762ZM8.50127 11.2229C7.00181 11.2229 5.77969 10.0007 5.77969 8.50127C5.77969 7.00182 7.00181 5.77969 8.50127 5.77969C10.0007 5.77969 11.2228 7.00182 11.2228 8.50127C11.2228 10.0007 10.0007 11.2229 8.50127 11.2229ZM12.6035 5.13505C13.01 5.13505 13.3396 4.80552 13.3396 4.39901C13.3396 3.99251 13.01 3.66298 12.6035 3.66298C12.197 3.66298 11.8675 3.99251 11.8675 4.39901C11.8675 4.80552 12.197 5.13505 12.6035 5.13505Z" fill="black" stroke="black" stroke-width="0.3" ></path> </svg> </div> <span class="name" > Instagram </span> </a> <a href="https://www.socialinsider.io/twitter-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="16" height="15" viewBox="0 0 16 15" fill="none" > <path d="M1.03381 0.8H0.634876L0.873552 1.11966L6.12782 8.15667L0.853118 13.8643L0.542841 14.2H1H2.21253H2.30002L2.35941 14.1357L6.91298 9.20836L10.5801 14.1197L10.6401 14.2H10.7404H14.8667H15.2656L15.0269 13.8803L9.47143 6.44002L14.3733 1.13574L14.6835 0.8H14.2264H13.0139H12.9264L12.867 0.864262L8.68626 5.38832L5.32034 0.880343L5.26035 0.8H5.16008H1.03381ZM11.2879 12.9052L3.21586 2.09462H4.61227L12.6843 12.9052H11.2879Z" fill="black" stroke="black" stroke-width="0.4" ></path> </svg> </div> <span class="name" > Twitter </span> </a> <a href="https://www.socialinsider.io/linkedin-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none" > <path d="M1.61695 0C0.723398 0 0.000144564 0.724555 0 1.61608C0 2.50848 0.723254 3.23289 1.61709 3.23289C2.50847 3.23289 3.23274 2.50848 3.23274 1.61608C3.23274 0.72441 2.50833 0 1.61695 0Z" fill="black" ></path> <path d="M3.01054 4.45922H0.222339V13.43H3.01054V4.45922Z" fill="black" ></path> <path d="M10.1086 4.23616C8.75234 4.23616 7.84288 4.9798 7.47063 5.68498H7.43333V4.45922H4.75919L4.75905 13.4299H7.54479V8.99203C7.54479 7.82207 7.76757 6.68883 9.21812 6.68883C10.6479 6.68883 10.6669 8.02692 10.6669 9.06706V13.4297H13.4531V8.50933C13.4531 6.0941 12.932 4.23616 10.1086 4.23616Z" fill="black" ></path> </svg> </div> <span class="name" > Linkedin </span> </a> <a href="https://www.socialinsider.io/youtube-analytics" class="col-6 network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="19" height="13" viewBox="0 0 19 13" fill="none" > <path d="M18.1889 2.03412C17.9747 1.23882 17.3475 0.611765 16.5521 0.397647C15.0988 0 9.28568 0 9.28568 0C9.28568 0 3.47257 0 2.01929 0.382353C1.23911 0.596471 0.596608 1.23882 0.382441 2.03412C0 3.48706 0 6.5 0 6.5C0 6.5 0 9.52824 0.382441 10.9659C0.596608 11.7612 1.22381 12.3882 2.01929 12.6024C3.48786 13 9.28568 13 9.28568 13C9.28568 13 15.0988 13 16.5521 12.6176C17.3475 12.4035 17.9747 11.7765 18.1889 10.9812C18.5713 9.52824 18.5714 6.51529 18.5714 6.51529C18.5714 6.51529 18.5866 3.48706 18.1889 2.03412Z" fill="black" ></path> <path d="M7.42857 3.71429V9.28571L11.1429 6.5L7.42857 3.71429Z" fill="white" ></path> </svg> </div> <span class="name" > Youtube </span> </a> </div> </div> <div class="col-md-6 col-12 navigation-results" id="navigation-results-container" > <div class="networks selected" id="networks" > <span class="section-title" > Networks </span> <a href="https://www.socialinsider.io/tiktok-analytics" class="network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="13" height="15" viewBox="0 0 13 15" fill="none" > <path d="M11.1117 3.20797C11.0129 3.15564 10.9167 3.09828 10.8234 3.0361C10.5523 2.8525 10.3037 2.63617 10.083 2.39176C9.53083 1.7446 9.3246 1.08807 9.24864 0.628406H9.25169C9.18824 0.246863 9.21447 0 9.21844 0H6.70341V9.96138C6.70341 10.0951 6.70341 10.2273 6.69792 10.3579C6.69792 10.3742 6.6964 10.3892 6.69548 10.4067C6.69548 10.4139 6.69548 10.4214 6.69396 10.4289C6.69396 10.4307 6.69396 10.4326 6.69396 10.4345C6.66745 10.7919 6.55559 11.1372 6.36823 11.4399C6.18087 11.7426 5.92375 11.9936 5.61949 12.1706C5.30238 12.3554 4.94372 12.4524 4.57888 12.4519C3.40709 12.4519 2.4574 11.4732 2.4574 10.2645C2.4574 9.0558 3.40709 8.0771 4.57888 8.0771C4.8007 8.07689 5.02114 8.11264 5.23204 8.18303L5.23509 5.56003C4.59486 5.47532 3.94443 5.52744 3.32484 5.7131C2.70525 5.89876 2.12995 6.21393 1.63523 6.63873C1.20174 7.02452 0.837302 7.48484 0.558318 7.99898C0.452153 8.18647 0.0515915 8.93987 0.00308486 10.1626C-0.0274225 10.8566 0.176061 11.5757 0.273075 11.8728V11.8791C0.334089 12.0541 0.570521 12.6512 0.955829 13.1547C1.26653 13.5585 1.63361 13.9132 2.04525 14.2074V14.2012L2.05135 14.2074C3.2689 15.0549 4.61885 14.9993 4.61885 14.9993C4.85253 14.9896 5.63535 14.9993 6.52433 14.5677C7.51033 14.0893 8.07167 13.3765 8.07167 13.3765C8.43028 12.9506 8.71543 12.4653 8.91489 11.9413C9.14247 11.3285 9.21844 10.5935 9.21844 10.2998V5.01506C9.24895 5.03381 9.6553 5.30911 9.6553 5.30911C9.6553 5.30911 10.2407 5.69347 11.1541 5.94377C11.8094 6.12188 12.6923 6.15938 12.6923 6.15938V3.60201C12.383 3.63638 11.7548 3.53639 11.1117 3.20797Z" fill="black" ></path> </svg> </div> <span class="name" > TikTok </span> </a> <a href="https://www.socialinsider.io/instagram-analytics" class="network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="17" height="17" viewBox="0 0 17 17" fill="none" > <path d="M16.1496 5.35737C16.1526 2.8716 14.1309 0.85 11.6454 0.85H5.35718C2.87159 0.85 0.85 2.87159 0.85 5.35718V11.6424C0.85 14.1309 2.87152 16.1525 5.35718 16.1525H11.6424C14.128 16.1525 16.1496 14.131 16.1496 11.6454V5.35737ZM16.1496 5.35737L15.9996 5.35718H16.1496V5.35737ZM14.6775 11.6454V11.7797C14.607 13.3926 13.2729 14.6805 11.6454 14.6805H5.35718C3.68484 14.6805 2.32207 13.3177 2.32207 11.6454V5.35718C2.32207 3.68485 3.68484 2.32207 5.35718 2.32207H11.6424C13.3176 2.32207 14.6775 3.68476 14.6775 5.35718V11.6454ZM8.50127 4.30762C6.18856 4.30762 4.30762 6.18856 4.30762 8.50127C4.30762 10.814 6.18856 12.6949 8.50127 12.6949C10.814 12.6949 12.6949 10.814 12.6949 8.50127C12.6949 6.18856 10.814 4.30762 8.50127 4.30762ZM8.50127 11.2229C7.00181 11.2229 5.77969 10.0007 5.77969 8.50127C5.77969 7.00182 7.00181 5.77969 8.50127 5.77969C10.0007 5.77969 11.2228 7.00182 11.2228 8.50127C11.2228 10.0007 10.0007 11.2229 8.50127 11.2229ZM12.6035 5.13505C13.01 5.13505 13.3396 4.80552 13.3396 4.39901C13.3396 3.99251 13.01 3.66298 12.6035 3.66298C12.197 3.66298 11.8675 3.99251 11.8675 4.39901C11.8675 4.80552 12.197 5.13505 12.6035 5.13505Z" fill="black" stroke="black" stroke-width="0.3" ></path> </svg> </div> <span class="name" > Instagram </span> </a> <a href="https://www.socialinsider.io/linkedin-analytics" class="network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none" > <path d="M1.61695 0C0.723398 0 0.000144564 0.724555 0 1.61608C0 2.50848 0.723254 3.23289 1.61709 3.23289C2.50847 3.23289 3.23274 2.50848 3.23274 1.61608C3.23274 0.72441 2.50833 0 1.61695 0Z" fill="black" ></path> <path d="M3.01054 4.45922H0.222339V13.43H3.01054V4.45922Z" fill="black" ></path> <path d="M10.1086 4.23616C8.75234 4.23616 7.84288 4.9798 7.47063 5.68498H7.43333V4.45922H4.75919L4.75905 13.4299H7.54479V8.99203C7.54479 7.82207 7.76757 6.68883 9.21812 6.68883C10.6479 6.68883 10.6669 8.02692 10.6669 9.06706V13.4297H13.4531V8.50933C13.4531 6.0941 12.932 4.23616 10.1086 4.23616Z" fill="black" ></path> </svg> </div> <span class="name" > Linkedin </span> </a> <a href="https://www.socialinsider.io/facebook-analytics" class="network d-flex align-items-center justify-content-start" > <div class="icon" > <svg xmlns="http://www.w3.org/2000/svg" width="9" height="16" viewBox="0 0 9 16" fill="none" > <path d="M7.81998 0.00312724L5.87093 0C3.68123 0 2.26616 1.45182 2.26616 3.6989V5.40435H0.30647C0.13713 5.40435 0 5.54163 0 5.71097V8.18196C0 8.3513 0.137286 8.48843 0.30647 8.48843H2.26616V14.7235C2.26616 14.8929 2.40329 15.03 2.57263 15.03H5.12946C5.2988 15.03 5.43593 14.8927 5.43593 14.7235V8.48843H7.72726C7.8966 8.48843 8.03373 8.3513 8.03373 8.18196L8.03467 5.71097C8.03467 5.62966 8.0023 5.55179 7.94492 5.49425C7.88753 5.43671 7.80935 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aria-label="Social Media Toolss">Social Media Tools</a> </div> <h1 class="post-hero__title">11 Top Sprinklr Competitors to Outplay Social Media Rivals</h1> <p class="post-hero__excerpt">Here's a list of Sprinklr competitors to consider for better competitive insights, comprehensive social media reports, and an improved user experience. Discover more below!</p> <div class="post-hero__details"> <div class="post-hero__authors is-flex "> <div class="post-hero__author"> <a href="/blog/author/sabinavarga/" class="post-hero__author-image" aria-label="Sabina Varga"> <img class="lazyload" data-src="/blog/content/images/2024/06/Sabina-1x1.jpg" alt="Sabina Varga" src="/blog/assets/images/img-placeholder-square.jpg?v=1fb7cfaa77" fetchpriority="high" /> </a> </div> </div> <div class="post-hero__info"> <div class="post-hero__author-names"> <a href="/blog/author/sabinavarga/">Sabina Varga</a> </div> <time datetime="2024-08-26" class="post-hero__date"> Aug 26, 2024 </time> </div> </div> </div> </div> </div> <div class="d-none d-sm-block col-lg-2 toc-wrapper"> <div class="post-toc post-left-card"> <div class="post-toc__head js-toc-toggle"> <span class="title-span">Table of Contents</span> <div class="post-toc__icon js-toc-icon"><i class="icon "> <svg class="icon__svg"> <use xlink:href="/blog/assets/icons/feather-sprite.svg?v=1fb7cfaa77#chevron-right"></use> </svg> </i></div> </div> <div class="post-toc__content js-toc" style="overflow-y: auto;max-height: 550px"> </div> </div> </div> <div class="col-xs-12 col-lg-7"> <article class="post tag-social-media-tools post-access-public has-sidebar has-toc"> <div class="post__content js-toc-content no-overflow"> <p>Sprinklr is a popular customer experience management platform offering a comprehensive suite of tools for social media, marketing, and customer service. While it's a good solution for teams with specific requirements, some of its drawbacks determine marketing managers to look for Sprinklr competitors.</p><p>If you're looking for a more cost-effective or user-friendly solution, there are several alternatives that might suit your needs better. </p><p>I researched and tested 11 similar platforms, considering factors like analytics, usability, and pricing. Below are Sprinklr's competitors that deserve your attention in 2024.</p><highlight><p><strong>Table of Contents</strong><br> <a href="#socialinsider">1. Socialinsider, the no #1 alternative to Sprinklr Insights</a><br> <a href="#agorapulse">2. Sprinklr alternative #2: AgoraPulse</a><br> <a href="#iconosquare">3. Sprinklr alternative #3: Iconosquare</a><br> <a href="#rivaliq">4. Sprinklr alternative #4: Rival IQ</a><br> <a href="#emplifi">5. Sprinklr alternative #5: Emplifi</a><br> <a href="#meltwater">6. Sprinklr alternative #6: Meltwater</a><br> <a href="#zohosocial">7. Sprinklr alternative #7: Zoho Social</a><br> <a href="#khoros">8. Sprinklr alternative #8: Khoros</a><br> <a href="#semrush">9. Sprinklr alternative #9: Semrush</a><br> <a href="#oktopost">10. Sprinklr alternative #10: Oktopost</a><br> <a href="#facelift">11. Sprinklr alternative #11: Facelift</a></p> </highlight> </br><h2 id="why-explore-sprinklr-alternatives-for-your-business">Why explore Sprinklr alternatives for your business?</h2><p>If you’re reading this, you might already know some of the reasons why it’s worth considering competitors of Sprinklr. Let’s recap.</p><h3 id="user-unfriendliness">User-unfriendliness</h3><p><a href="https://www.g2.com/products/sprinklr-insights/reviews">Many users</a> find Sprinklr's interface difficult to navigate. The platform has a steep learning curve, which can delay productivity and user buy-in.</p><p>Due to its complexity, users often need to call on Sprinklr experts to help them manage the system effectively. </p><p>While Sprinklr regularly updates its platform with new features, these frequent changes can overwhelm users, making it hard for them to keep up. Also, "the platform can update while you're in the middle of doing something, and you can lose what you were doing," <a href="https://www.gartner.com/reviews/market/social-marketing-management/vendor/sprinklr/product/sprinklr-social/likes-dislikes">one user notes</a>.</p><h3 id="competitive-intelligence-gaps">Competitive intelligence gaps</h3><p><a href="https://www.sprinklr.com/products/consumer-intelligence/">Sprinklr Insights</a> offers robust analytics, but some platforms outpace Sprinklr in providing innovative tools and metrics for competitive analysis. </p><p>If you rely on competitor data to drive and refine your strategies, alternative tools may offer more comprehensive and actionable insights into your performance relative to other businesses.</p><h3 id="support-related-frustrations">Support-related frustrations</h3><p><a href="https://www.reddit.com/r/socialmedia/comments/1ab8cn6/best_sprinklr_alternative_that_doesnt_overcharge/">Some users</a> express frustration with Sprinklr's customer support due to slow response times and unhelpful AI-based interactions.</p><p>Unreliable support can cause significant problems, given how crucial the platform is for many businesses' operations. "Should you run into a technical error, it will take a long time to fix," <a href="https://www.softwareadvice.com/marketing/sprinklr-marketing-profile/reviews/">one user complains</a>.</p><h3 id="high-price-point">High price point</h3><p>Sprinklr’s comprehensive set of features also comes at a steep price, making the platform less accessible to medium or small businesses. </p><p><a href="https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/1462559/">One user</a> sums it up: "Expensive, requires a lot of implementation time, and you need to have a representative fly out to train your team." </p><p>Let's look at some Sprinklr competitors that cover these areas better and are worth giving a try.</p><h2 id="1-socialinsider-the-no-1-alternative-to-sprinklr-insights">#1 Socialinsider, the no #1 alternative to Sprinklr Insights</h2><a name="socialinsider"></a><p>If you’re like me and have found Sprinklr a bit overwhelming at times, <a href="https://www.socialinsider.io/">Socialinsider</a> might be the perfect alternative you’ve been looking for. </p><p>With its cutting-edge competitor intelligence data, actionable reports, great usability, and affordable pricing, it’s a tool that fits various business needs and won’t ruin your budget. </p><p>Here’s why I think Socialinsider stands out among Sprinklr’s top competitors:</p><h3 id="competitive-data">Competitive data</h3><p>From my experience, one of the most significant advantages of Socialinsider vs. Sprinklr is the depth of competitive data it offers. </p><p>While Sprinklr often limits its benchmarks to main platforms, Socialinsider provides insights across all social media channels. I don’t know about you, but I want to be able to dip my content toes in various social waters — especially emerging ones — to stay up-to-date and relevant.</p><iframe src="https://snippets.socialinsider.io/snippets/ZQtjjpEBaQi7HiAyifhR" width="600" height="400" class="si-snippets-iframe"></iframe><div class="kg-card kg-button-card kg-align-center"><a href="https://app.socialinsider.io/signup" class="kg-btn kg-btn-accent">Look at your competitor's data across channels with Socialinsider!</a></div><p>I've found it very useful to compare my pages’ performance with industry averages and get detailed metrics on competitors, such as social media <a href="https://www.socialinsider.io/blog/reach-vs-impressions/">reach vs impressions</a> — something I couldn’t get from Sprinklr. </p><p>A feature users love, and for good reason, is the ability to tag posts for deeper <a href="https://www.socialinsider.io/blog/competitive-insights/">competitive insights</a> and access post historical data, something that’s, again, missing in Sprinklr Insights.</p><p>Plus, Socialinsider’s commitment to innovation, like their soon-to-be-released AI content pillars, sets it apart and makes me a loyal fan.</p><h3 id="social-media-reports">Social media reports</h3><p>Reporting is another area where I’ve found Socialinsider to be one step ahead of alternatives, whether it’s understanding overall performance or generating in-depth reports.</p><iframe src="https://snippets.socialinsider.io/snippets/RJFojpEB1iJNr2Or_eWr" width="600" height="400" class="si-snippets-iframe"></iframe><div class="kg-card kg-button-card kg-align-center"><a href="https://app.socialinsider.io/signup" class="kg-btn kg-btn-accent">Oversee your brand's KPIs across channels!</a></div><p>Whether you want to do a <a href="https://www.socialinsider.io/blog/social-media-audit/">social media audit</a> or a revealing sentiment analysis, Socialinsider delivers quickly. </p><p>Scheduling social media reports is straightforward, and the multiple export options, like CSV and PPT, make it easy to share insights with clients. In contrast, Sprinklr only offers limited export options, lacking CSV and PPT export capabilities.</p><p>The platform also integrates with Looker Data Studio and offers API access, which gives users greater flexibility in how they manage and use their data. Sprinklr does not provide these integration options, making Socialinsider a more versatile tool.</p><h3 id="user-experience">User experience</h3><p>I’ve found Socialinsider to be more user-friendly and intuitive compared to Sprinklr. </p><p>Sprinklr’s interface can be overwhelming and not as straightforward, often requiring additional support just to navigate it effectively. Socialinsider, on the other hand, is more accessible from the start. </p><p>I was able to move through the features without much hassle, finding everything quickly and focusing more on the data rather than the menus.</p><h3 id="support">Support</h3><p>Socialinsider’s support team is available 24/7 to quickly solve any issues and respond to queries. Clients are very happy with its reliability and helpfulness.</p><p>“The Customer Support team has been very helpful and prompt,” <a href="https://www.g2.com/products/socialinsider/reviews/socialinsider-review-9235460">one user notes</a>. "The support team is INCREDIBLY supportive. Honestly, it's one of the best support teams I've had the pleasure of dealing with, and it's a big reason the platform is great to work with," <a href="https://www.g2.com/products/socialinsider/reviews/socialinsider-review-8812699">says another</a>.</p><h3 id="pricing">Pricing</h3><p>If you’re budget-conscious and want the best bang for the buck, Socialinsider’s pricing is a major plus. For just $99 per month, you can manage up to 20 social media accounts and access all the advanced competitor analysis features I mentioned. </p><p>This is a much more transparent and affordable option compared to Sprinklr, where pricing is only available upon request, making it harder to evaluate costs and potentially leading to higher costs.</p><h3 id="reviews">Reviews</h3><p>Big names like <a href="https://www.socialinsider.io/customers/mitsubishi">Mitsubishi</a> share my positive experience with Socialinsider. Their reviews highlight getting useful competitive intelligence data and insights that informed their <a href="https://www.socialinsider.io/blog/content-pillars-for-social-media/">social media content pillars</a>. They also really enjoy features like the ability to tag and grou social media posts by trends or keywords.</p><blockquote>Makes my job as a social media strategist much easier. I love that I can set up benchmarking sets to compare several competitor brands to my client, which is helpful for monitoring competitors as well as my clients' progress. Socialinsider is a great tool for understanding industry trends!" <a href="https://www.g2.com/products/socialinsider/reviews/socialinsider-review-9317672">a Social Media Marketing Consultant writes</a>.</blockquote><blockquote>It's extremely helpful for social media publishers and content creators like myself to do the deep analysis of trending content. I personally use it every day to get new ideas for my social accounts. It has given me many ideas by seeing what other content is performing well. Using this data, I've grown my social accounts by millions of followers," <a href="https://www.g2.com/products/socialinsider/reviews/socialinsider-review-8319769">shares a user working in online media</a>.</blockquote><h3 id="socialinsider-vs-sprinklr-insights-takeaway-the-best-sprinklr-insights-alternative">Socialinsider vs. Sprinklr Insights takeaway: The best Sprinklr Insights alternative</h3><p>Socialinsider clearly stands out as the best alternative to Sprinklr Insights, I believe. </p><p>It offers powerful features — especially when it comes to generating actionable insights, competitive pricing, and superior support, all in a less complex, more user-friendly package. </p><p>Here’s a clear breakdown of the important differentiators:</p><table style="border:none;border-collapse:collapse;"><colgroup><col width="234"><col width="153"><col width="215"></colgroup><tbody><tr style="height:0pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Socialinsider</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sprinklr Insights </span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Competitive data</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">all platforms</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">main platforms</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Competitive benchmarks</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Industry benchmarks</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Compare performance with the industry average</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Post tagging insights</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reach metrics for competitors</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Impressions metrics for competitors</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">History posts data</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">AI content pillars</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Soon to be released</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">In-depth posts analytics</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Social media reports</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Socialinsider</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sprinklr Insights </span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Schedule social media reports</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">CSV social media posts export</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">PPT social media data export</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Looker Data Studio integration</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">API access</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Branded reports</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">❌</span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Support</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Socialinsider</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sprinklr Insights </span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Live support</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">24 hours</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Friendly AI powered support</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Dedicated Account Manager</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><br></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Price</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Socialinsider</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11.5pt;font-family:Arial,sans-serif;color:#000000;background-color:#fefefe;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sprinklr Insights </span></p></td></tr><tr style="height:15.75pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">up to 20 social media accounts</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">$99/mo</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">upon request</span></p></td></tr><tr style="height:17.25pt"><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Team members</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td><td style="border-left:solid #cccccc 0.75pt;border-right:solid #cccccc 0.75pt;border-bottom:solid #cccccc 0.75pt;border-top:solid #cccccc 0.75pt;vertical-align:bottom;padding:2pt 2pt 2pt 2pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">✅</span></p></td></tr></tbody></table><p>If you're looking for a tool that's easy to use and delivers results (without frustration) definitely put Socialinsider at the top of your list. It offers a <a href="https://app.socialinsider.io/signup">14-day free trial</a>, so you can drive-test it without extra costs.</p><div class="si-product-card"> <div class="si-product-card__image"><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/american-airlines-engagement-data.png" class="kg-image" alt="american arlines facebook engagement data" loading="lazy" width="2000" height="1045" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/american-airlines-engagement-data.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/american-airlines-engagement-data.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/american-airlines-engagement-data.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/american-airlines-engagement-data.png 2400w" sizes="(min-width: 720px) 720px"></figure></div> <div class="si-product-content"> <p class="si-product-title">Measure your social media performance with Socialinsider!</p> <p class="si-product-description">Analyze your social media performance across channels and compare it against top competitors.</p> <a href="https://www.socialinsider.io/book-demo" class="si-product-cta">Book a demo to discover how to use Socialinsider!</a> </div> </div><h2 id="sprinklr-alternative-2-agorapulse">Sprinklr alternative #2: AgoraPulse</h2><a name="agorapulse"></a><p><a href="https://www.agorapulse.com/">AgoraPulse</a> is a solid option for staying organized and managing social media efficiently if that's what you're looking for. </p><p>I found the unified social inbox helpful for handling messages, comments, and reviews all in one place. The publishing tools are intuitive, and the analytics are pretty clear and actionable.</p><p>However, I didn't like that Agorapulse's features are limited when it comes to some social media platforms, and it doesn't shine as bright as other competitors of Sprinklr in the automation department.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/agora-pulse.png" class="kg-image" alt="agora pulse as alternative to sprinklr insights" loading="lazy" width="2000" height="810" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/agora-pulse.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/agora-pulse.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/agora-pulse.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/agora-pulse.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-1">Competitive data</h3><p>A big drawback for AgoraPulse is that it only offers the competitor analysis feature for Facebook. Their competitors benchmarking offers key metrics to compare your Facebook Page's performance against rivals, including fan growth, <a href="https://www.socialinsider.io/blog/social-media-reach/">social media reach</a>, <a href="https://www.socialinsider.io/blog/engagement-rate/">engagement rates</a>, post activity, and overall reach.</p><p>Compared to Sprinklr and other alternatives on the list, Agorapulse is clearly not the strongest contender when it comes to <a href="https://www.socialinsider.io/blog/competitive-intelligence/">competitive intelligence</a>. So, if you're looking for competitive insights and industry benchmarks, look elsewhere.</p><h3 id="social-media-reports-1">Social media reports</h3><p>Agorapulse offers comprehensive social media features that I found visually appealing and actionable (but you'll have to pay extra for the most advanced features). The platform allows exporting in PDF or CSV formats, including key metrics like engagement rates, audience growth, and content performance. </p><p>However, Agorapulse’s reporting is limited to major social media platforms, lacking support for more niche networks. </p><p>Another drawback that I found annoying is the absence of LinkedIn Profile reports, which significantly limits personal branding efforts or <a href="https://www.socialinsider.io/blog/b2b-vs-b2c-marketing/">B2B marketing</a>. </p><p>Compared to Sprinklr, Agorapulse's social media reports are more straightforward and user-friendly, while Sprinklr offers more advanced and granular reporting options, which might be better suited for enterprises needing in-depth, cross-platform analytics.</p><h3 id="support-1">Support</h3><p>Agorapulse's support team is generally <a href="https://www.g2.com/products/agorapulse/reviews?utf8=%E2%9C%93&filters%5Bkeyphrases%5D=support%20team&order=g2_default">lauded by users</a> for its responsiveness and helpfulness, which constrasts to Sprinklr's less positive support reviews. If top-tier support is a priority, Agorapulse might be the better choice.</p><h3 id="pricing-1">Pricing</h3><p>Agorapulse is more affordable than other alternatives if you settle for basic features. Its plans start at 49€ per user per month and go up to 119€ for more advanced reports and management options. By comparison, Sprinklr’s pricing is tailored for larger enterprises, requiring a custom quote.</p><h3 id="agorapulse-vs-sprinklr-final-takeaway">AgoraPulse vs Sprinklr final takeaway</h3><p>If you're managing a smaller operation or prefer a platform that balances functionality with user-friendliness and support, Agorapulse is a good alternative to Sprinklr. It might not offer the depth of competitive data or the complex reporting other tools do, but it provides a more accessible, cost-effective solution for social media management.</p><h2 id="sprinklr-alternative-3-iconosquare">Sprinklr alternative #3: Iconosquare</h2><a name="iconosquare"></a><p><a href="https://www.iconosquare.com/">Iconosquare</a> is a social media management tool that offers publishing, analytics, collaboration, and social listening features. </p><p>I tested it to see how it stacks up against Sprinklr, and the glitches in the account set-up process were a bit annoying — I had to add social media accounts several times before managing to continue without the option to skip the step. </p><p>I made it through the wilderness, so let's look at what the platform offers in more detail.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/iconosquare.png" class="kg-image" alt="iconosquare as an alternative to sprinklr insights" loading="lazy" width="2000" height="885" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/iconosquare.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/iconosquare.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/iconosquare.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/iconosquare.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-2">Competitive data</h3><p>The social listening module includes features that allow you to "spy" on the competition. After adding the competitors' profiles and pages to your account, you can see metrics such as <a href="https://www.socialinsider.io/blog/how-to-calculate-follower-growth/">follower growth</a>, posting habits, frequency, and tag usage. You can also get more granular and analyze engagement per individual post. </p><p>The platform also allows you to compare all these accounts to yours to better understand organic performance. The competitive report can be exported in CSV and PNG format. </p><p>You can only do a <a href="https://www.socialinsider.io/social-media-competitor-analysis">social media competitive analysis</a> that goes back 30 days. So, if you're looking for a more in-depth analysis that spans a longer period, it's not possible with Iconosquare — unless you set up automatic monthly reports and have access to that history. </p><p>Sprinklr also limits access to historic data on posts but does offer some hindsight.</p><h3 id="social-media-reports-2">Social media reports</h3><p>Iconosquare is <a href="https://www.trustradius.com/products/iconosquare/reviews?qs=pros-and-cons#reviews">generally appreciated</a> for its detailed analytics capabilities. </p><p>The tool offers useful insights into major social media platforms, breaking down data to help you understand how posts are performing. </p><p>The analytics gave me a clear picture of what works and what doesn’t, though I got the sense that the platform is optimized for Instagram and Facebook, with other platforms getting less attention. </p><p>The tool is easier to figure out than Sprinklr and offers similar reports, so if usability is important to you, Iconosquare is a better choice.</p><h3 id="support-2">Support</h3><p><a href="https://www.g2.com/products/iconosquare/reviews?utf8=%E2%9C%93&filters%5Bcomment_answer_values%5D=support">Users are pleased</a> with Iconosquare's support team, which, compared to Sprinklr's less positive reviews, is a plus if you're considering this alternative.</p><h3 id="pricing-2">Pricing</h3><p>Iconosquare's plans start at 49€ per month for one user and 5 social profiles. However, as <a href="https://www.g2.com/products/iconosquare/reviews/iconosquare-review-6686922">one user notes</a>, the cost can go up significantly if you add more social profiles. </p><p>The platform is more accessible than Sprinklr, which only has the custom pricing option, though a more personalized plan might also reveal some hidden costs.</p><h3 id="iconosquare-vs-sprinklr-final-takeaway">Iconosquare vs. Sprinklr final takeaway<br></h3><p>If you're looking for detailed <a href="https://www.socialinsider.io/social-media-analytics">social media analytics</a> that you can generate without a steep learning curve and at a lower price point than Sprinklr, Iconosquare is an alternative worth trying. </p><p>However, if you want more in-depth competitive intelligence and industry benchmarking, keep reading.</p><h2 id="sprinklr-alternative-4-rival-iq">Sprinklr alternative #4: Rival IQ</h2><a name="rivaliq"></a><p><a href="https://www.rivaliq.com/">Rival IQ</a> is a platform that... well, it's in the name, isn't it? It's a platform that helps you keep an eye on rivals — social media ones, that is. </p><p>With a focus on social media analytics and competitive intelligence, Rival IQ is a worthy competitor for Sprinklr, especially for bigger teams with more resources.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/rival-iq-.png" class="kg-image" alt="rival iq as a sprinklr insights alternative" loading="lazy" width="2000" height="926" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/rival-iq-.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/rival-iq-.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/rival-iq-.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/rival-iq-.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-3">Competitive data<br></h3><p>Using Rival IQ, you can gain valuable insights into how your social media performance compares to your competitors'. </p><p>The platform offers tools like competitive audits, benchmarking, and social listening, which help you understand what's working in your industry and how you measure up. Rival IQ also provides automated alerts and insights, which come in handy to track competitor activity.</p><p>If competitive intelligence is a priority, Rival IQ does better than Sprinklr in terms of features and ease of use. However, it comes at a cost. Besides the steep starting point for plans, <a href="https://www.g2.com/products/rival-iq/reviews/rival-iq-review-5436980">one user</a> warns that "you have to pay to add more competitors to your reporting. It comes with a base but can easily become quite expensive."</p><h3 id="social-media-reports-3">Social media reports</h3><p>I found it easy to track and measure metrics across social channels. The pre-built reports are helpful if you don't want to set up custom dashboards — though you can. </p><p>You can also schedule exports, which is handy for periodic reporting to clients or stakeholders.</p><p>Here, too, Rival IQ does better than Sprinklr in terms of report customizability, exporting features, and scalability.</p><h3 id="support-3">Support</h3><p><a href="https://www.g2.com/products/rival-iq/reviews?utf8=%E2%9C%93&filters%5Bcomment_answer_values%5D=support">Rival IQ's customers</a> are happy with the support it provides, which, again — sorry, Sprinklr - provides bonus points for this alternative.</p><h3 id="pricing-3">Pricing</h3><p>Rival IQ's pricing starts at $239 per month for 10 tracked competitors and 6 months of data history and goes up significantly as you add competitors and depth of historical data. </p><p>With Sprinklr's lack of pricing transparency, it's difficult to say which one is costlier, but Rival IQ is definitely a tool that requires a serious investment.</p><h3 id="rival-iq-vs-sprinklr-pricing-takeaway">Rival IQ vs Sprinklr pricing takeaway</h3><p>Rival IQ lives up to its name: it's focused on competitive intelligence and delivers — if you have the budget for it. However, Sprinklr offers a better-rounded solution. For the higher price point, you might want to go for the solution that fulfills more needs.</p><h2 id="sprinklr-alternative-5-emplifi">Sprinklr alternative #5: Emplifi</h2><a name="emplifi"></a><p><a href="https://emplifi.io/">Emplifi</a> helps businesses manage <a href="https://www.socialinsider.io/blog/social-media-marketing-challenges/">social media marketing</a> with scheduling, analytics, social listening, and more. </p><p>Its complex features, including customer care and influencer marketing modules, make it a Sprinklr competitor to consider — though it may prove too complex for small and medium businesses with more specific needs and tighter budgets.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/emplifi.png" class="kg-image" alt="emplifi as a sprinklr insights alternative" loading="lazy" width="2000" height="1005" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/emplifi.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/emplifi.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/emplifi.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/emplifi.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-4">Competitive data</h3><p>Emplifi's competitive benchmarking tool is helpful, easy to use, and gives you a good idea of how your brand is doing compared to others. It shows trends and gaps in your industry and helps you find areas for improvement.</p><p>While users are generally happy with Emplifi's competitive insights, there is a limit to how often you can change who you're monitoring.</p><p>Compared to Sprinklr, Emplifi's insights are easier to generate and use, making it the preferred platform for teams that prefer to avoid the learning curve.</p><h3 id="social-media-reports-4">Social media reports</h3><p>Emplifi Unified Analytics is a robust tool that integrates information from various platforms into a single, comprehensive view. </p><p>The platform offers customizable, real-time insights and benchmarking features. Additionally, Emplifi’s <a href="https://www.socialinsider.io/blog/social-sentiment-analysis/">sentiment analysis</a> comes in handy to understand public perception, and its audience analysis provides deeper insights into follower demographics and behavior.</p><p>While the depth of metrics is similar, Emplifi comes on top of Sprinklr in usability, exporting features, and advanced data filtering.</p><h3 id="support-4">Support</h3><p><a href="https://www.gartner.com/reviews/market/social-marketing-management/vendor/emplifi/product/emplifi-social-marketing-cloud">Emplifi's reviews</a> mention its prompt and helpful support in solving integration and other technical glitches, which make it a winner over Sprinklr's less ideal support reviews.</p><h3 id="pricing-4">Pricing</h3><p>Emplifi only offers pricing options upon request, similar to Sprinklr in this respect. Both solutions are more suited to enterprise-level teams than to smaller businesses.</p><h3 id="emplifi-vs-sprinklr-final-takeaway">Emplifi vs. Sprinklr final takeaway</h3><p>Emplifi offers a strong alternative to Sprinklr. While both tools cater to enterprise-level needs, Emplifi stands out with its user-friendly interface, making complex data more accessible and actionable. However, its pricing structure and overall complexity may not be ideal for teams of all sizes.</p><h2 id="sprinklr-alternative-6-meltwater">Sprinklr alternative #6: Meltwater</h2><a name="meltwater"></a><p><a href="https://www.meltwater.com/en">Meltwater</a> is an industry veteran. Founded in 2001, it offers a powerful suite of media monitoring tools that are particularly effective for PR teams and large brands needing to track global media mentions.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/meltwater-1.png" class="kg-image" alt="meltwater as an alternative to sprinklr insights" loading="lazy" width="2000" height="885" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/meltwater-1.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/meltwater-1.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/meltwater-1.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/meltwater-1.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-5">Competitive data</h3><p>Meltwater's social listening tool helps you understand what people are saying about your brand across various platforms, providing insights into your audience, competitors, and industry trends.</p><p>The tool also allows you to compare your performance to that of the competitors you are monitoring and get insights such as follower growth, engagement rates, mentions analysis, and top-performing posts. </p><p>An important drawback is that competitor benchmarking is only available for Facebook, Instagram, and X, and you can only access data starting with the point of connection – no historical data. In this respect, Sprinklr is better positioned to offer competitive intelligence.</p><h3 id="social-media-reports-5">Social media reports</h3><p>Meltwater offers comprehensive media analysis with custom reporting, allowing users to generate detailed reports on media performance.</p><p>Meltwater’s social media reporting tools are robust, especially in the context of PR and media monitoring. Sprinklr offers similar reporting, though with a broader angle.</p><h3 id="support-5">Support</h3><p><a href="https://www.g2.com/products/meltwater/reviews?utf8=%E2%9C%93&filters%5Bkeyphrases%5D=support%20team">User reviews</a> indicate that Meltwater’s support team is solid, helping clients solve issues and use the platform to its full potential — which also hints at the fact that it comes with a learning curve and is not intuitive to use from the beginning. </p><p>Overall, Metlwater's support team scores higher than Sprinklr's.</p><h3 id="pricing-5">Pricing</h3><p>Meltwater is positioned as a premium solution, similar to Sprinklr.</p><p>Without transparent pricing for either platform, it's difficult to compare the two, but you should expect a price point tailored for bigger organizations.</p><h3 id="meltwater-vs-sprinklr-final-takeaway">Meltwater vs. Sprinklr final takeaway</h3><p>Meltwater excels in global media monitoring and sentiment analysis, making it a strong choice for PR teams that need to understand performance and assess the ROI of media strategies. Meltwater’s strength lies in its specialized media monitoring capabilities, while Sprinklr offers a broader range of tools.</p><h2 id="sprinklr-alternative-7-zoho-social">Sprinklr alternative #7: Zoho Social</h2><a name="zohosocial"></a><p><a href="https://www.zoho.com/social/">Zoho Social</a> is a social media management platform that is part of the larger Zoho product suite, which includes CRM, sales, analytics, marketing automation, and other capabilities. </p><p>While I found Zoho Social easy to set up and figure out for social media publishing and listening, it's rather basic compared to other contenders on the list. Zoho offers plenty of other features, but you need to sign up for different products, which is a hassle.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/zoho-social-2.png" class="kg-image" alt="zoho social as an alternative to sprinklr insights" loading="lazy" width="2000" height="987" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/zoho-social-2.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/zoho-social-2.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/zoho-social-2.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/zoho-social-2.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-6">Competitive data<br></h3><p>Zoho Social does not offer competitive data. You can monitor mentions of your brand on different channels but not of competitors. </p><p>However, you can access social media competitive analytics through Zoho Analytics, but you must switch products and set up data streams and dashboards there. Zoho Analytics connects to Facebook, LinkedIn, Instagram, X, and YouTube. </p><p>In this respect, Sprinklr does a better job integrating various capabilities into one user interface.</p><h3 id="social-media-reports-6">Social media reports</h3><p>Zoho Social's analytics tool provides a comprehensive way to track and analyze social media performance across platforms like Facebook, X, LinkedIn, Instagram, and Google My Business. </p><p>Metrics include audience demographics, post engagement, and <a href="https://www.socialinsider.io/blog/social-media-reach/">social media reach</a>. You can assess your overall performance or drill down to specific posts. </p><p>The platform includes customizable reporting features, though only available in the most expensive plan. </p><p>Compared to Sprinklr, Zoho Social allows you to analyze follower activity. It's also easier to use and more streamlined overall.</p><h3 id="support-6">Support</h3><p>Zoho's support team is responsive and proactive, according to <a href="https://www.g2.com/products/zoho-social/reviews?utf8=%E2%9C%93&filters%5Bkeyphrases%5D=customer%20support&order=g2_default">multiple clients</a>, which is a plus compared to Sprinklr's less sparkly customer support reviews.</p><h3 id="pricing-6">Pricing</h3><p>Zoho Social's pricing starts at €10 per month for one user and one brand (10 channels). While it’s on the cheaper side compared to other alternatives on the list, you have to move to their more expensive plans for the goodies — such as custom reporting, social inbox, and collaboration features. </p><p>Also, you might need to subscribe to more than one product for a broader spectrum of features that other tools offer by default.</p><p>However, Zoho Social remains a budget-friendly alternative to Sprinklr.</p><h3 id="zoho-social-vs-sprinklr-final-takeaway">Zoho Social vs. Sprinklr final takeaway</h3><p>Zoho Social is an efficient and streamlined social media management tool that includes analytics but lacks some important features, such as competitive insights. Sprinklr offers a more comprehensive set of capabilities but comes at a higher price point and with a steeper learning curve.</p><h2 id="sprinklr-alternative-8-khoros">Sprinklr alternative #8: Khoros</h2><a name="khoros"></a><p><a href="https://khoros.com/platform/social-media-management">Khoros</a> is clear from its homepage: it's a social media management solution tailored for enterprises. So, if you're a small to medium business, keep scrolling (scrollin', scrollin', scrollin', uh!). </p><p>Still here? If so, you'll be interested to know that Khoros offers tools for social listening, planning and publishing content, engaging with customers, and analyzing performance.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/khoros.png" class="kg-image" alt="khoros" loading="lazy" width="2000" height="1113" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/khoros.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/khoros.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/khoros.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/khoros.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-7">Competitive data</h3><p>The Khoros Social Media Management platform includes social listening features that help you analyze emerging <a href="https://www.socialinsider.io/blog/social-media-trends/">social media trends</a>, competitor actions, and customer sentiment by tracking mentions, hashtags, and keywords related to competitors. </p><p>Khoros' social listening features are the updated version of the now-retired Khoros Intelligence product. </p><p>Khoros offers a comparable level of data depth as Sprinklr, and its complexity can make it challenging to navigate.</p><h3 id="social-media-reports-7">Social media reports</h3><p>Khoros offers a comprehensive suite of tools for analyzing social media performance. You can analyze both paid and organic campaigns across various channels and set up custom metrics and benchmarking reports. </p><p>However, the platform has its shortcomings. According to <a href="https://www.g2.com/products/khoros-social-media-management/reviews?utf8=%E2%9C%93&filters%5Bkeyphrases%5D=analytics&order=g2_default">users</a>, creating reports can be cumbersome, campaign panels can be frustrating to navigate, and the <a href="https://www.socialinsider.io/blog/social-media-dashboard/">social media dashboard</a> feels outdated and could be more intuitive. </p><p>Again, Khoros and Sprinklr offer a similar experience here, offering a lot but taking a toll on users who must navigate a complex environment.</p><h3 id="support-7">Support</h3><p>Khoros' support is highly rated overall, though <a href="https://www.softwareadvice.com/social-media-monitoring/khoros-marketing-profile/reviews/">some users</a> complain that the customer service team sometimes struggles with managing so many accounts. Here, too, it seems to be more or less on par with Sprinklr.</p><h3 id="pricing-7">Pricing</h3><p>Neither Khoros nor Sprinklr offers public pricing information. Both are targeted mostly at enterprise customers, and custom plan information is available only upon request.</p><h3 id="khoros-vs-sprinklr-final-takeaway">Khoros vs. Sprinklr final takeaway</h3><p>Khoros and Sprinklr offer similar capabilities, and they have a common target audience. The tools strive to offer complex features that cater to big companies, which can work in their disfavor at times in terms of usability and intuitiveness. If you manage a big team and have enterprise-level needs, schedule a demo with both to make a hands-on comparison.</p><h2 id="sprinklr-alternative-9-semrush">Sprinklr alternative #9: Semrush</h2><a name="semrush"></a><p>We've been focusing on social media management and analytics tools as Sprinklr competitors, but <a href="https://www.semrush.com/">Semrush</a> deserves a spot on the list. </p><p>Though known primarily as an SEO optimization tool, its features also help with competitor analysis and social media marketing. Let's see how it can serve as a Sprinklr alternative.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/semrush-2.png" class="kg-image" alt="semrush as an alternative to sprinklr insights" loading="lazy" width="2000" height="1023" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/semrush-2.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/semrush-2.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/semrush-2.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/semrush-2.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-8">Competitive data<br></h3><p>Semrush has a couple of different ways to go about getting competitive intelligence. <br></p><p>On the one hand, its Market Explorer tool helps you identify competitors and analyze their content and activity across major platforms. You can integrate data from multiple channels, including website traffic, paid search, organic and paid social, and newsletters, to get insights and identify industry trends. </p><p>Semrush Social, on the other hand, is dedicated to social media competitive analysis. You can add up to 20 competitors and track key <a href="https://www.socialinsider.io/blog/social-media-metrics/">social media metrics</a> such as engagement rates, follower counts, publication habits, and content types. </p><p>Compared to Sprinklr, Semrush is easier to use and more streamlined for researching competitors.</p><h3 id="social-media-reports-8">Social media reports<br></h3><p>Semrush's social analytics and reports are limited to Facebook, Instagram, and LinkedIn. For these channels, you can view follower growth rates, post reach, post engagements, and engagement rates. </p><p>As <a href="https://www.g2.com/products/semrush/reviews/semrush-review-9883049">one user</a> sums it up, "While Semrush excels for SEO, its social media tool needs work." </p><p>In this respect, Sprinklr offers a broader range of features and more detailed reports.</p><h3 id="support-8">Support<br></h3><p>Semrush scores lower than Sprinklr for support timeliness but higher on the quality of the responses and the interactions, according to a <a href="https://www.g2.com/compare/semrush-vs-sprinklr-social">G2 comparison</a>.</p><h3 id="pricing-8">Pricing</h3><p>Semrush's "newbies and small teams" plan starts at $139.95 per month and does not include features like historical data, Looker Studio integration, and API access — which are available in the higher tiers.</p><p>Compared to Sprinklr, Semrush may be worth the investment for agencies and mid-size businesses looking for a competitive edge. Keep in mind, though, that you may need to use complementary tools.</p><h3 id="semrush-vs-sprinklr-final-takeaway">Semrush vs Sprinklr final takeaway</h3><p>On the competitive research side, Semrush is more versatile and intuitive than Sprinklr but is not as developed as other <a href="https://www.socialinsider.io/blog/top-social-media-analytics-tools/">social media analytics tools</a>. It's a good Sprinklr alternative for those focused mainly on competitive data who don’t mind juggling between tools.</p><h2 id="sprinklr-alternative-10-oktopost">Sprinklr alternative #10: Oktopost</h2><a name="oktopost"></a><p>Tailored for B2B, <a href="https://www.oktopost.com/">Oktopost</a> offers a suite of social media management solutions, including publishing, analytics, and social listening, making it a worthy Spinklr competitor.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/oktopost.png" class="kg-image" alt="oktopost as an alternative to sprinklr insights" loading="lazy" width="2000" height="1084" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/oktopost.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/oktopost.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/oktopost.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/oktopost.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-9">Competitive data<br></h3><p>Oktopost's social listening features allow you to monitor your brand, competitors, and industry conversations.</p><p>However, while listening is extended to websites, it is limited to only four major social networks: X, LinkedIn, Instagram, and YouTube. </p><p><a href="https://www.g2.com/products/oktopost/reviews/oktopost-review-7366470">Some users</a> complain that this part of the platform is not particularly useful and that they have to leverage other tools to make up for limitations. </p><p>Though Sprinklr's competitive analysis is not ideal, it offers better options than Oktopost.</p><h3 id="social-media-reports-9">Social media reports</h3><p>With Oktopost, you can track campaign success across various channels, including paid and organic efforts. It also offers tools for better measuring <a href="https://www.socialinsider.io/blog/social-media-roi/">social media ROI</a>. As with other tools on the list, you can see key metrics for content performance and generate in-depth reports. </p><p>Where Oktopost wins over Sprinklr is in ease of use and overall intuitiveness.</p><h3 id="support-9">Support</h3><p>Oktopost's support team gets good reviews, something that Sprinklr has to work on.</p><h3 id="pricing-9">Pricing</h3><p>Oktopost's pricing is only available upon request, similar to Sprinklr.</p><h3 id="oktopost-vs-sprinklr-final-takeaway">Oktopost vs Sprinklr final takeaway</h3><p>While Oktopost is more user-friendly and streamlined in social media reporting, Sprinklr covers more ground in competitive intelligence. Both platforms cater to larger businesses, so they might be less accessible to smaller teams.</p><h2 id="sprinklr-alternative-11-facelift">Sprinklr alternative #11: Facelift</h2><a name="facelift"></a><p><a href="https://www.quintly.com/">Facelift Data Studio</a> (which is technically Quintly run in the Facelist ecosystem as a result of an acquisition) offers social media reporting and analytics for all important social media platforms.</p><p>If you're focused on getting detailed data and custom reports, Facelift may serve you better than Sprinklr.</p><figure class="kg-card kg-image-card"><img src="https://www.socialinsider.io/blog/content/images/2024/08/facelift-data-studio.png" class="kg-image" alt="facelift data studio" loading="lazy" width="2000" height="1043" srcset="https://www.socialinsider.io/blog/content/images/size/w600/2024/08/facelift-data-studio.png 600w, https://www.socialinsider.io/blog/content/images/size/w1000/2024/08/facelift-data-studio.png 1000w, https://www.socialinsider.io/blog/content/images/size/w1600/2024/08/facelift-data-studio.png 1600w, https://www.socialinsider.io/blog/content/images/size/w2400/2024/08/facelift-data-studio.png 2400w" sizes="(min-width: 720px) 720px"></figure><h3 id="competitive-data-10">Competitive data<br></h3><p>Facelift is a contender among <a href="https://www.socialinsider.io/blog/competitive-analysis-tools/">competitive analysis tools</a> for its benchmarking features. </p><p>You can customize metrics or use built-in options to compare your social media performance across various dimensions and understand industry trends. </p><p>While Facelift's strength lies in its complexity of data and highly customizable reports, just like Sprinklr, it can be overwhelming to figure out and has a learning curve.</p><h3 id="social-media-reports-10">Social media reports<br></h3><p>Facelift lets you get really granular with <a href="https://www.socialinsider.io/blog/social-media-analysis/">social media analysis</a> and metrics. You can go crazy building your own reports and dashboards — which can be a good thing if you're a data geek and not such a good thing if you're a <a href="https://www.socialinsider.io/blog/what-does-a-social-media-manager-do/">social media manager</a> trying to get actionable insights and reports quickly. </p><p>Its reporting capabilities are over those of Sprinklr, but make sure you're up for the task.</p><h3 id="support-10">Support</h3><p>Based on <a href="https://www.g2.com/products/quintly/reviews?utf8=%E2%9C%93&filters%5Bkeyphrases%5D=support%20team">reviews</a>, Facelift does a better job of offering timely and useful support than Sprinklr.</p><h3 id="pricing-10">Pricing</h3><p>Facelift's pricing starts at €490 per month, which places it in the (very) expensive category compared to other Sprinklr competitors on this list. </p><p>Though Sprinklr doesn't offer transparent pricing, at this cost level, Facelist may actually come out on top.</p><h3 id="facelift-vs-sprinklr-final-takeaway">Facelift vs Sprinklr final takeaway</h3><p>Facelift lets you get granular about analytics and reporting — maybe too granular — while Sprinklr offers a broader set of features and may be the all-in-one solution some brands need. Both tools require higher budgets and some patience to figure out. </p><p>If neither suits you, I'm sure there are options on this list that are a better fit.</p><h2 id="conclusion">Conclusion</h2><p>From cheap to expensive, chunky to user-friendly, and quickly actionable to deeply granular, we've covered a lot of ground. Shortlist a few tools and give them a try — if they'll allow it. Personally, I prefer transparency and the ability to test, as that's the surest way to see if a tool is a match. </p><p>Why not start with Socialinsider? It offers a <a href="https://app.socialinsider.io/signup">free 14-day trial</a>, honest pricing, and the best mix of features to replace Sprinklr.</p><hr><h2 id="faqs-about-sprinklr-competitors">FAQs about Sprinklr competitors</h2><h3 id="what-is-sprinklr-best-for">What is Sprinklr best for?</h3><p>Sprinklr excels at managing complex social media operations for large organizations. It's designed to effectively manage multiple brands, teams, and global locations.</p><h3 id="what-is-a-good-sprinklr-alternative-with-a-robust-set-of-features">What is a good Sprinklr alternative with a robust set of features?</h3><p>Socialinsider does a great job at offering comprehensive competitive intelligence data and social media reports, all in an intuitive and user-friendly interface. It is accessible to businesses of all sizes and preferred by social media strategists and marketing managers for its focus on actionable insights and constant innovation.</p> <div class="signup-cards signup-analytics col-12 d-flex align-items-stretch justify-content-start"> <div class="content-signup-icon d-flex align-items-center justify-content-center col-xs-4"> <figure class="options"> <picture> <img srcset="/blog/assets/images/cta_img.svg?v=1fb7cfaa77 " src="/blog/assets/images/cta_img.svg?v=1fb7cfaa77" class="img-fluid ls-is-cached lazyloaded" alt="Analyse social media performance" style="margin: 0; box-shadow: none " /> </picture> </figure> </div> <div class="content-signup-text d-flex flex-column justify-content-between col-xs-8 col-md-6"> <h3 class="head-content-signup-card">Analyze your social media performance and benchmark competitors!</h3> <button class="button-content-signup-card" onclick="parent.open('https://app.socialinsider.io/signup?utc_source=LinkedIn%20Benchmarks%20-%20Engagement%20and%20Content%20%7C%20Socialinsider&utc_campaign=content&utc_medium=blog'); _trackIntercom('start_14_free_trial','blog_inline')"> <span> Free 14-day trial</span> </button> </div> </div> </article> <div id="about-author" style="text-align: center; background-color: #fafafa;"> <div class="author-image" style="border: none;"> <img style="max-width: 120%; box-shadow: none;" src="/blog/content/images/size/w300/2024/06/Sabina-1x1.jpg" loading="lazy" alt="Sabina Varga"> </div> <div class="author-info"> <h4 class="author-name align-center"><a href="/blog/author/sabinavarga/">Sabina Varga</a></a></h4> <p class="author-bio">Content marketing expert with 15 years of experience in digital marketing. I dream of beach life but love the city as a multitasking mom juggling playgrounds, books, brunches, and travels.</p> <div class="author-meta align-center"> <a href="https://www.linkedin.com/in/sabinavarga/" target="_blank"> <svg xmlns="http://www.w3.org/2000/svg" width="58" height="58" viewBox="0 0 58 58" fill="none"> <path d="M57.8 29C57.8 44.9058 44.9058 57.8 29 57.8C13.0942 57.8 0.2 44.9058 0.2 29C0.2 13.0942 13.0942 0.2 29 0.2C44.9058 0.2 57.8 13.0942 57.8 29Z" fill="transparent" stroke="black" stroke-width="0.4" stroke-miterlimit="0" stroke-linejoin="bevel" class="outline"></path> <path d="M23.1672 19C21.9696 19 21.0002 19.9711 21 21.166C21 22.3621 21.9694 23.333 23.1674 23.333C24.3621 23.333 25.3328 22.3621 25.3328 21.166C25.3328 19.9709 24.3619 19 23.1672 19Z" fill="#0F0C17" class="inside"></path> <path d="M25.035 24.9766H21.298V37H25.035V24.9766Z" fill="#0F0C17" class="inside"></path> <path d="M34.5484 24.6777C32.7306 24.6777 31.5117 25.6743 31.0128 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11 Top Sprinklr Competitors to Outplay Social Media Rivals