In-Chat Voice Calls, Live Video Chat & Screen Sharing

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2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button"> Discover 200+ integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item">Our customers<br><small>Join 37000+ companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item">Case Studies<br><small>How others grow with LiveChat</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software & IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"><a href="/help/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a></li> <li class="v--only-mobile"><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/news/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a></li> <li class="v--only-desktop"><a href="/marketplace/partners/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path 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0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item">Webinars<br><small>LiveChat Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item">Privacy Policy 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class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2fin-chat-voice-video-screen-sharing%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <div class="o-wrapper"> <section class="u-bg-gray-900 b--u-py-8 b--lg:u-py-4"> <div class="o-container"> <div class="o-feature"> <div class="u-text-center md:u-text-left"> <h1 class="b--u-text-4xl b--u-mb-3 md:u--Mr-md">In-chat voice, video & screen sharing</h1> <p class="b--u-text-lg">Drive sales by introducing voice calls, live video chats, and screen sharing in your customer support</p> <div> <div data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="/marketplace/apps/snapcall/" class="c-btn v--primary b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get LiveChat with SnapCall (prefooter)" data-action="track#send">Get LiveChat with SnapCall</a> <p class="u-Mt-2xs u-mb-0 u-text-p7 u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No setup, training, or additional software required </span> </p> </div> <div class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a href="/marketplace/apps/snapcall/" class="c-btn v--primary b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get in-chat voice & video (prefooter)" data-action="track#send">Get in-chat voice & video</a> <p class="u-Mt-2xs u-mb-0 u-text-p7 u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Plug&play </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No setup, training, or additional software required </span> </p> </div> </div> </div> <div> <div class="u-relative u-maxw-8 o-feature__zoom" style="max-width:736px;max-height:644px;"> <video autoplay loop playsinline muted src="/in-chat-voice-video-screen-sharing/hero.238e4b5ef4346388f7240b1c3426f8fdb257ff9ebeccf45ba141cdf68a09e0d8.mp4" width="736" height="644" style="--aspect-ratio: 736/644;" title="Sales agent showcases the shoes via video call." data-lazyplay-target="video" ></video> </div> </div> </div> </div> </section> <section class="o-container" data-controller="snapcall-scrollmagic"> <div class="o-feature u-items-start b--u-pt-12 b--md:u-pb-12"> <div> <div class="u-flex u-flex-col u-justify-center t-snapcall-features-text b--lg:u-pt-8 b--u-mb-12 md:u-mb-0"> <h2 class="b--u-text-3xl b--lg:u-pr-12">Show, don鈥檛 tell</h2> <p class="b--u-text-lg">Millions of customers shop online. Many expect a virtual shopping experience. Win their hearts with a real-time showcase of your products. Enhance your website with live chat video calls.</p> <img class="u-maxw-5 u-block md:u-hidden" src="/in-chat-voice-video-screen-sharing/live-showcase_hu7e2d26a40bf681dfff6b300b0d8712cc_89750_896x0_resize_q75_h2_catmullrom.a42df27919fd2cc73108850731285dd83f9a8a9f7f1f6b661a8dad63d8288631.webp" alt="Sales agent showcases the shoes via video call." width="675" height="563" loading="lazy" type="image/webp"> </div> <div class="u-flex u-flex-col u-justify-center t-snapcall-features-text b--u-mb-12 md:u-mb-0" data-snapcall-scrollmagic-target="triggerForImage1"> <h2 class="b--u-text-3xl">Make instant voice calls</h2> <p class="b--u-text-lg">Invite your customers to a simple voice call with a single click. Without phone numbers, additional applications, special equipment, or software. Voice calls happen inside the chat widget.</p> <img class="u-maxw-5 u-block md:u-hidden" src="/in-chat-voice-video-screen-sharing/voice-calls_huc05cc43bee3cc7f7f24ac916c8c46e85_32360_896x0_resize_q75_h2_catmullrom.40a13567db18215f677bda0d966cc75947ec65c3fee1d104d33e2d473f184104.webp" alt="Instant voice call inside the chat." width="675" height="563" loading="lazy" type="image/webp"> </div> <div class="u-flex u-flex-col u-justify-center t-snapcall-features-text b--u-mb-12 md:u-mb-0" data-snapcall-scrollmagic-target="triggerForImage2"> <h2 class="b--u-text-3xl">Share your screen without plugins</h2> <p class="b--u-text-lg">Assist your customers on their buying journey and move your business to virtual reality. Share your screen in chat and walk them through the product description or support during the purchase process.</p> <img class="u-maxw-5 u-block md:u-hidden" src="/in-chat-voice-video-screen-sharing/sharing-screen_hucfa3101d4ef2f7906228932b9730bf72_41517_896x0_resize_q75_h2_catmullrom.6dc63db6db715ff92c203dd826d90254b28139c7293b2ad455a4cee311214674.webp" alt="Enabling screen sharing inside the chat." width="675" height="563" loading="lazy" type="image/webp"> </div> </div> <aside class="u-hidden md:u-block"> <div class="t-snapcall-features-images-box"> <span class="u-relative spacer" data-snapcall-scrollmagic-target="triggerForPin"></span> <div class="t-snapcall-pinned-box u-relative" data-snapcall-scrollmagic-target="pinnedContainer"> <div class="u-relative b--md:u-pt-12 lg:u-pt-0"> <img class="t-snapcall-features-image" src="/in-chat-voice-video-screen-sharing/live-showcase_hu7e2d26a40bf681dfff6b300b0d8712cc_89750_896x0_resize_q75_h2_catmullrom.a42df27919fd2cc73108850731285dd83f9a8a9f7f1f6b661a8dad63d8288631.webp" alt="Sales agent showcases the shoes via video call." width="448" height="635" loading="lazy" type="image/webp"> <img class="t-snapcall-features-image t-snapcall-calls" src="/in-chat-voice-video-screen-sharing/voice-calls_huc05cc43bee3cc7f7f24ac916c8c46e85_32360_896x0_resize_q75_h2_catmullrom.40a13567db18215f677bda0d966cc75947ec65c3fee1d104d33e2d473f184104.webp" alt="Instant voice call inside the chat." width="448" height="635" loading="lazy" data-snapcall-scrollmagic-target="image1" type="image/webp"> <img class="t-snapcall-features-image t-snapcall-plugins" src="/in-chat-voice-video-screen-sharing/sharing-screen_hucfa3101d4ef2f7906228932b9730bf72_41517_896x0_resize_q75_h2_catmullrom.6dc63db6db715ff92c203dd826d90254b28139c7293b2ad455a4cee311214674.webp" alt="Enabling screen sharing inside the chat." width="448" height="635" loading="lazy" data-snapcall-scrollmagic-target="image2" type="image/webp"> </div> </div> </div> </aside> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffffff" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#f6f6f7"/></svg> </div> <section class="u-bg-gray-900 b--u-py-6 b--md:u-py-12"> <div class="o-container u-relative"> <div class="o-decor"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--left b--u-ml-30 v--top" src="/in-chat-voice-video-screen-sharing/blob1.0a60ba77533e743c4af22d37de4f6040e840ccb90783b976c36c63d74dfc4a1a.svg" width="352" height="298" loading="lazy"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--right b--u-mr-12 v--bottom" src="/in-chat-voice-video-screen-sharing/blob2.2a5976dcda3c6e8c55f00cfda15cccc8e9f4b958e92d42c586aaaf7ee73c3d84.svg" width="160" height="195" loading="lazy"> </div> <div class="u-text-center u-maxw-8 u-mx-auto"> <img class="u-maxw-6 b--u-mb-4" src="/in-chat-voice-video-screen-sharing/integration_hu54e3ddd4904ddcbd0e5ea0faff5bb3e2_21306_1088x0_resize_q75_h2_catmullrom_3.e4c6f074c4266e81319fc4f1cd8d00b4f33accf4060be95e75840b5eae51bfa5.webp" alt="Plug and play solution, providing voice, video, and screen sharing inside the chat" width="544" height="193" loading="lazy" type="image/webp"> <h3 class="b--u-text-3xl">Easy integration</h3> <p class="b--u-text-lg b--u-mb-4">Years of experience from LiveChat and SnapCall combined into one plug & play solution. Curious how it works and can help your company? Start a chat now.</p> <a href="/marketplace/apps/snapcall/" class="c-btn v--primary b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get in-chat voice & video (Easy integration section)" data-action="track#send">Get in-chat voice & video</a> </div> </div> </section> <section> <div data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#f6f6f7" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffd000"/></svg> </div> <section class="u-bg-accent b--u-pt-12 b--u-pb-8"> <div class="o-container"> <div class="lg:u-flex"> <div class="u-basis-12 u-text-center lg:u-text-left"> <h3 class="b--u-text-2xl u-mb-0">Are you new to LiveChat?</h3> <p class="b--u-text-lg">Get 14 days of LiveChat for free</p> </div> <div class="u-basis-12"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" class="b--u-mb-1.5"> <div class="u-maxw-6 left u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="are-you-new-to-livechat"> <input type="hidden" name="source_url" value="https://www.livechat.com/in-chat-voice-video-screen-sharing/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-Mt-2xs u-mb-0 u-text-p8 u-text-center lg:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Easy setup </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Robust reporting </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> 24/7 availability </span> </p> </div> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffd000" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffffff"/></svg> </div> </div> </section> <section class="b--u-pt-8 b--u-pb-8 b--lg:u-pb-20"> <div class="o-container"> <div class="u-maxw-8 u-mx-auto b--u-mb-8"> <img class="u-w-auto u-maxw-2 u-mx-auto b--u-mb-4" src="/in-chat-voice-video-screen-sharing/video.5ac4f86c09e2a3ca0e54b3b061403c94803de4c3e3d1edd1cf8e612df13242d4.svg" alt="Chat + video icon" width="160" height="160" loading="lazy"> <h2 class="b--u-text-3xl u-text-center b--u-mb-3">We married <span class="u-text-mark">chat & video</span></h2> <p class="b--u-text-lg u-text-center">LiveChat and SnapCall work smoothly together to deliver the best online shopping experience to your customers in one simple app.</p> </div> </div> <div class="o-container u-relative"> <div class="o-decor"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--left v--top u--Mt-2xl" src="/in-chat-voice-video-screen-sharing/blob3.4cf4557bd80128029d3df0936f49fd4eac6ad4eaa5f83d005a5bf42f27ec131d.svg" width="254" height="285" loading="lazy"> </div> <div class="u-maxw-12"> <div class="o-columns v--three"> <div> <img class="b--u-mb-4" src="/in-chat-voice-video-screen-sharing/start-a-chat_hu282e52ddbaf6ed85e55712cfb551551b_34407_704x0_resize_q75_h2_catmullrom.1d1c75d0f5b3a0323fed5ae9e5f3aaab2d3c5e582c92a788ff80f372aa914207.webp" alt="Chat widget" width="352" height="396" loading="lazy" type="image/webp"> <div class="u-flex u-flex-start u-items-center b--u-mb-4"> <span class="u-block u-bg-black u-text-white u-flex u-justify-center u-items-center b--u-text-lg b--u-text-bold u-round b--u-mr-2" style="width:48px; height:48px;">1</span> <h3 class="b--u-text-lg b--u-text-bold u-mb-0">Start a chat</h3> </div> <p class="b--u-text-base">Offer your customers a live showcase of your products in our chat widget. Seeing a product demo doubles the chances of the purchase.</p> </div> <div> <img class="b--u-mb-4" src="/in-chat-voice-video-screen-sharing/invite-to-video-call_hu203f3d4ee72bf91eac1d6b0dd4e490d3_35230_704x0_resize_q75_h2_catmullrom.67afa352debed984ddd70fd8323e4a38a01a01ce5f9e467ecc4b6b3cd774244e.webp" alt="Call card sent inside the chat" width="352" height="396" loading="lazy" type="image/webp"> <div class="u-flex u-flex-start u-items-center b--u-mb-4"> <span class="u-block u-bg-black u-text-white u-flex u-justify-center u-items-center b--u-text-lg b--u-text-bold u-round b--u-mr-2" style="width:48px; height:48px;">2</span> <h3 class="b--u-text-lg b--u-text-bold u-mb-0">Invite to a video call</h3> </div> <p class="b--u-text-base">Send an in-chat call invitation to the customer. They can instantly join the live video call without needing to install any additional software.</p> </div> <div> <img class="b--u-mb-4" src="/in-chat-voice-video-screen-sharing/showcase-product_hu0f61f0de8b25f94e0a4b9a6142b71543_64619_704x0_resize_q75_h2_catmullrom.0aabcf77e9139be080d2ebb3c242249e62ec1a2b029d0195d21bcc6c9d0a5fa5.webp" alt="Video call inside the chat" width="352" height="396" loading="lazy" type="image/webp"> <div class="u-flex u-flex-start u-items-center b--u-mb-4"> <span class="u-block u-bg-black u-text-white u-flex u-justify-center u-items-center b--u-text-lg b--u-text-bold u-round b--u-mr-2" style="width:48px; height:48px;">3</span> <h3 class="b--u-text-lg b--u-text-bold u-mb-0">Showcase your product</h3> </div> <p class="b--u-text-base">Do what you鈥檙e best at, demonstrate your product online in the app! Use chat screen sharing to amplify your message. In most cases, a live demo is what seals the deal.</p> </div> </div> </div> </div> </section> <section class="u-text-center b--u-py-8"> <div class="o-container u-relative u-maxw-6"> <div class="o-decor"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--left v--top u--Mt-md" src="/in-chat-voice-video-screen-sharing/left-hand.4d59677cd1f2175fcd696df08e985d0941b0bb75c718ead67560f9982d9ecd07.svg" loading="lazy" style="width: 256px;"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--right v--top u--Mt-md" src="/in-chat-voice-video-screen-sharing/right-hand.57c1e379e565bf9b15ff226304045445f8f22a96df3734b8b026ba4c962034cb.svg" loading="lazy" style="width: 256px;"> </div> <h2 class="b--u-text-3xl">Get the LiveChat mobile app</h2> <p class="b--u-text-lg">Start growing your sales with online video calls today.</p> <p> <a href="https://apps.apple.com/app/apple-store/id1512395470?pt=118763571&ct=website&mt=8" target="_blank" class="u-inline-block b--u-mb-2" rel="noopener noreferrer" data-controller="track" data-track-category="LC-Apps" data-track-action="Download" data-track-label="iPhone" data-action="track#send" > <img class="b--u-mx-1.5 u-w-auto" src="/in-chat-voice-video-screen-sharing/appstore_hu242f32ea66236814016d806625807c76_2540_240x0_resize_q75_h2_catmullrom_3.bc936a591a8dce88ecffda398b3459e46df351f6a21f85c775ef02282aeca96c.webp" width="160" height="48" style="height: 60px;" type="image/webp"> </a> <a href="https://play.google.com/store/apps/details?id=com.livechatinc.android&referrer=utm_source%3Dsnapcall%26utm_medium%3Dlanding-page%26anid%3Dadmob" target="_blank" class="u-inline-block b--u-mb-2" rel="noopener noreferrer" data-controller="track" data-track-category="LC-Apps" data-track-action="Download" data-track-label="Android" data-action="track#send" > <img class="b--u-mx-1.5 u-w-auto" src="/in-chat-voice-video-screen-sharing/googleplay_hu8e47ed99a751ab6ee6ef387f633df612_7108_270x0_resize_q75_h2_catmullrom_3.839ad0a140480c1a67dd4f0bceb47e97e58f795b428ef04966bf5c51e4e55bc5.webp" width="160" height="48" style="height: 60px;" type="image/webp"> </a> </p> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffffff" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#f6f6f7"/></svg> </div> <section class="u-bg-gray-900 b--u-py-12"> <div class="o-container u-relative"> <div class="o-feature"> <div> <img class="u-maxw-3 u-ml-0 b--u-mb-4 b--md:u-mb-8" src="/in-chat-voice-video-screen-sharing/cas-logo_hud265284bc16fd2117eb1b65c6ac440d3_8372_512x0_resize_q75_h2_catmullrom_3.4ac38f8abb3c43f62e026b5fdf0613e249d1d5d52e35d1856d5b7a171309ae95.webp" alt="Canadian Appliance Source logo" width="156" height="49" loading="lazy" type="image/webp"> <h2 class="b--u-text-3xl">How CAS increased sales by <span class="u-text-mark">200%</span> with video calls</h2> <p class="b--u-text-lg">Read a case study on bridging the gap between the physical showroom and online store with chat and video. Check out how enterprises move customer communication to a higher lever with handy in-chat functions.</p> <a href="https://cdn.livechatinc.com/website/resources/canadian-appliance.pdf" target="_blank" rel="noopener noreferrer" class="c-link b--u-text-lg b--u-text-bold" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get case study" data-action="track#send">Get case study</a> </div> <div> <img class="u-maxw-7" src="/in-chat-voice-video-screen-sharing/cas_hue0e22b3f20fa4110ad0abd0e876c4775_182978_1280x0_resize_q75_h2_catmullrom_3.c260eab94528c95f16b8b510eac81c9086a13f937f896b27fcb0b30022f3d712.webp" alt="Sales agent showcasing the oven via video call" width="560" height="614" loading="lazy" type="image/webp"> </div> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#f6f6f7" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffffff"/></svg> </div> <section class="b--u-py-8 b--md:u-py-12 b--lg:u-py-20"> <div class="o-container"> <h3 class="b--u-text-2xl u-maxw-7 u-mx-auto u-text-center u-Mb-Md">These innovative teams rely on live <span class="u-text-mark u-text-nowrap">video calls</span> every day</h3> <img class="u-maxw-12 u-mx-auto" src="/in-chat-voice-video-screen-sharing/logos_hua8ad8099379bf6c3b857e064d22ff573_22108_2240x0_resize_q75_h2_catmullrom_3.ed8adde4559fb922a119a5f190152d6c3153edfb1339e5f8efe6e1389712f3de.webp" alt="Logos of Canadian Appliance Source, Valley Driving School, E.C.E. (Educational Credential Evaluators), and AppVault" width="1120" height="113" loading="lazy" type="image/webp"> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffffff" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffd000"/></svg> </div> <section class="u-bg-accent b--u-py-12 o-wrapper"> <div class="o-container"> <div class="u-maxw-8 u-mx-auto u-text-center b--u-mb-8"> <h3 class="b--u-text-3xl b--u-mb-3">What makes the difference?</h3> <p class="b--u-text-lg">SnapCall is the first calling solution designed to help sales teams improve both conversion and retention rates.</p> </div> </div> <div class="o-container u-relative"> <div class="o-decor"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--left v--top u--Mt-2xl" src="/in-chat-voice-video-screen-sharing/blob4.6db113aa335e999ab6b26650c262f1fdeed60a9fc9d84543698bcaaa58402165.svg" width="251" height="411" loading="lazy"> <img class="u-hidden lg:u-block o-deco__item u-w-auto v--right v--bottom" src="/in-chat-voice-video-screen-sharing/blob5.29755a7f5ea1ea6bf2c48b3349bc1d496266a36d4996a3ce230363291adfef06.svg" width="153" height="212" loading="lazy"> </div> <div class="o-columns v--four b--u-mb-8"> <div class="u-bg-white u-rounded u-text-center b--u-py-3 b--u-px-2"> <img class="u-w-auto" src="/in-chat-voice-video-screen-sharing/videochat.21a28f28ac0efd33f60f7eac4f4f90361286c2662222be7ac3088be3b78981e5.svg" width="96" height="97" loading="lazy"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-2">Video & chat <br>combined</h4> <p class="b--u-text-base">Use the same widget for all communication channels.</p> </div> <div class="u-bg-white u-rounded u-text-center b--u-py-3 b--u-px-2"> <img class="u-w-auto" src="/in-chat-voice-video-screen-sharing/switch.3c5c7aaaf58ee160588df12e5a97708303f17fe1e5599e55907b8e1bd0846705.svg" width="96" height="97" loading="lazy"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-2">Ultimate <br>simplicity</h4> <p class="b--u-text-base">Switch to live video conference with one click.</p> </div> <div class="u-bg-white u-rounded u-text-center b--u-py-3 b--u-px-2"> <img class="u-w-auto" src="/in-chat-voice-video-screen-sharing/stream.313412f16a0419dd7ca394de1ad8e40b6c7efb487ee919baca9c8fe53296ba75.svg" width="96" height="97" loading="lazy"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-2">Top-notch <br>quality</h4> <p class="b--u-text-base">Stream video in enterprise quality.</p> </div> <div class="u-bg-white u-rounded u-text-center b--u-py-3 b--u-px-2"> <img class="u-w-auto" src="/in-chat-voice-video-screen-sharing/payment.6f4dd827d15fb5f8507651ec490908e0e2bd82cac69ff4c8741f49f761f9a8f6.svg" width="96" height="97" loading="lazy"> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-2">Transparent <br>billing</h4> <p class="b--u-text-base">Pay a flat fee no matter where callers are located.</p> </div> </div> <div class="u-text-center"> <a href="/marketplace/apps/snapcall/" class="c-btn v--dark b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get in-chat voice & video (What makes the difference section)" data-action="track#send">Get in-chat voice & video</a> </div> </div> </section> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#ffd000" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#ffffff"/></svg> </div> <section class="b--u-py-12 b--lg:u-pt-20 b--lg:u-pb-12"> <div class="o-container"> <div class="o-columns v--two"> <div class="b--u-my-3 b--u-mx-1.5 b--md:u-my-8 b--md:u-mx-2"> <blockquote class="b--u-text-xl b--u-mb-4"> With SnapCall, we can launch a voice or a video call directly in LiveChat, and we can actually get the sale completed in a <span data-controller="viewport attribute" data-attribute-add-class="v--active" data-action="viewport:entered->attribute#addClass" class="u-text-highlight v--accent" style="box-shadow: inset 0 0 0px 2px #fff;">single interaction.</span> </blockquote> <div class="u-flex u-items-center u-justify-between"> <div class="u-flex"> <img src="/in-chat-voice-video-screen-sharing/terry-robar.e09d068ad12bb77f465d514ff73d2d2228ae007effaa302f983f8541c76e5979.jpg" class="u-round u-m-0" loading="lazy" width="48" height="48" alt="Terry Robar, President of Sales at Canadian Appliance Source" style="width: 48px; height: 48px; flex: 0 0 auto;" /> <div class="b--u-ml-2"> <p class="b--u-text-base b--u-text-bold u-m-0">Terry Robar</p> <p class="b--u-text-xs u-m-0">President of Sales at Canadian Appliance Source</p> </div> </div> </div> </div> <div class="b--u-my-3 b--u-mx-1.5 b--md:u-my-8 b--md:u-mx-2"> <blockquote class="b--u-text-xl b--u-mb-4"> The technology has definitely exceeded my and my team鈥檚 expectations. Voice calls, video chats, and the screen-sharing features are very <span data-controller="viewport attribute" data-attribute-add-class="v--active" data-action="viewport:entered->attribute#addClass" class="u-text-highlight v--accent" style="box-shadow: inset 0 0 0px 2px #fff;">reliable.</span> </blockquote> <div class="u-flex u-items-center u-justify-between"> <div class="u-flex"> <img src="/in-chat-voice-video-screen-sharing/melissa-hannam.3af65f34b532ab2e164554e91e2268372a7c9cefd8ca362811bf3ed8b2d473c1.jpg" class="u-round u-m-0" loading="lazy" width="48" height="48" alt="Melissa Hannam, Director of Marketing at Valley Driving School" style="width: 48px; height: 48px; flex: 0 0 auto;" /> <div class="b--u-ml-2"> <p class="b--u-text-base b--u-text-bold u-m-0">Melissa Hannam</p> <p class="b--u-text-xs u-m-0">Director of Marketing at Valley Driving School</p> </div> </div> </div> </div> <div class="b--u-my-3 b--u-mx-1.5 b--md:u-my-8 b--md:u-mx-2"> <blockquote class="b--u-text-xl b--u-mb-4"> Partnering with SnapCall has been really great. It turned out to be a perfect fit, allowing our business to <span data-controller="viewport attribute" data-attribute-add-class="v--active" data-action="viewport:entered->attribute#addClass" class="u-text-highlight v--accent" style="box-shadow: inset 0 0 0px 2px #fff;">to effortlessly</span> switch to a call right inside the chat application. </blockquote> <div class="u-flex u-items-center u-justify-between"> <div class="u-flex"> <img src="/in-chat-voice-video-screen-sharing/clarey-wamhoff.7dd4049b83f4068a4e570710e864d0abe2f96e8bfde5f79dc11751dd637073e2.jpg" class="u-round u-m-0" loading="lazy" width="48" height="48" alt="Clarey Wamhoff, Senior Director of Operations at E.C.E." style="width: 48px; height: 48px; flex: 0 0 auto;" /> <div class="b--u-ml-2"> <p class="b--u-text-base b--u-text-bold u-m-0">Clarey Wamhoff</p> <p class="b--u-text-xs u-m-0">Senior Director of Operations at E.C.E.</p> </div> </div> </div> </div> <div class="b--u-my-3 b--u-mx-1.5 b--md:u-my-8 b--md:u-mx-2"> <blockquote class="b--u-text-xl b--u-mb-4"> One of the great things about SnapCall is that the visitor <span data-controller="viewport attribute" data-attribute-add-class="v--active" data-action="viewport:entered->attribute#addClass" class="u-text-highlight v--accent" style="box-shadow: inset 0 0 0px 2px #fff;">doesn't have to download</span> anything in order to get on a call right in the chat. </blockquote> <div class="u-flex u-items-center u-justify-between"> <div class="u-flex"> <img src="/in-chat-voice-video-screen-sharing/alisa-bittner.d78092c612583a6df7712094df1cce71abdf7b13c73a0d95fcca4a0fd577466d.jpg" class="u-round u-m-0" loading="lazy" width="48" height="48" alt="Alisa Bittner, Director of Digital Product Development at AppVault" style="width: 48px; height: 48px; flex: 0 0 auto;" /> <div class="b--u-ml-2"> <p class="b--u-text-base b--u-text-bold u-m-0">Alisa Bittner</p> <p class="b--u-text-xs u-m-0">Director of Digital Product Development at AppVault</p> </div> </div> </div> </div> </div> </div> </section> <section class="b--u-pt-6 b--u-pb-12 b--md:u-pt-12 b--lg:u-py-20 o-wrapper"> <div class="o-container u-relative"> <div class="o-decor"> <img class="u-hidden lg:u-block o-deco__item u-maxw-3 v--left b--u-ml-30 b--xl:u-ml-20" src="/in-chat-voice-video-screen-sharing/donut1.fd792bc6ef1c5267fcdd1c2f6233eb10c978c8ec20642a2570ad67cd1231bf1b.svg" width="160" height="153" loading="lazy"> <img class="u-hidden lg:u-block o-deco__item u-maxw-4 v--right b--u-mr-30 b--xl:u-mr-20" src="/in-chat-voice-video-screen-sharing/donut2.7b3812525fd10e8bfe13687f0957fa46b7fb4efd7434117ea19d6d7ab0fffdc4.svg" width="256" height="339" loading="lazy"> </div> <div> <div class="u-text-center" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <h3 class="b--u-text-3xl b--u-mb-6 u-maxw-5 u-mx-auto">Turn website visits into sales</h3> <a href="/marketplace/apps/snapcall/" class="c-btn v--primary v--lg b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get LiveChat with SnapCall (prefooter)" data-action="track#send">Get LiveChat with SnapCall</a> <img class="u-hidden lg:u-block u-absolute u-w-auto u--Mt-xs" src="/in-chat-voice-video-screen-sharing/arrow.f905779204396e3d92cd51be4e8277387e54d01710b8e8366de5b5753266ef29.svg" width="120" height="69" loading="lazy" style="margin-left: 70%;"> <p class="u-Mt-2xs u-mb-0 u-text-p7 u-text-center"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No setup, training, or additional software required </span> </p> </div> <div class="u-text-center u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <h3 class="b--u-text-3xl b--u-mb-6 u-text-center u-maxw-5 u-mx-auto">Turn website visits into sales</h3> <a href="/marketplace/apps/snapcall/" class="c-btn v--primary b--u-text-base b--u-text-bold" target="_blank" rel="noopener" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Get in-chat voice & video (prefooter)" data-action="track#send">Get in-chat voice & video</a> <img class="u-hidden lg:u-block u-absolute u-w-auto u--Mt-xs" src="/in-chat-voice-video-screen-sharing/arrow.f905779204396e3d92cd51be4e8277387e54d01710b8e8366de5b5753266ef29.svg" width="120" height="69" loading="lazy" style="margin-left: 70%;"> <p class="u-Mt-2xs u-mb-0 u-text-p7 u-text-center"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Plug&play </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No setup, training, or additional software required </span> </p> </div> </div> </div> </section> <section class="b--u-bg-black-50"> <div class="o-container-xl u-w-full u-mx-auto b--u-px-2 b--sm:u-px-4 b--md:u-px-6 b--lg:u-px-12 b--u-py-4 b--md:u-py-12"> <h2 class="b--u-text-xl b--u-mb-3" id="faq"> Frequently Asked Questions </h2> <div class="c-faq" data-controller="attribute"> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 b--u-mb-6 u-text-left" itemscope itemtype="https://schema.org/FAQPage"> <div itemprop="name" class="u-hidden">Frequently Asked Questions</div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is voice chat?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Voice chat is a communication method that allows users to talk to each other in real time using their voices. It is a popular feature in social media and messaging apps. Nowadays, this kind of communication software is used in business more often. Voice chat can be used on various devices, including smartphones, computers, and gaming consoles. In-chat voice is a convenient way to communicate with others, especially when typing is not practical or efficient. It allows users to express themselves more naturally and convey emotions through their voices. Simple voice <a href='/app/livechat-for-windows/'>chat app</a> can also enhance teamwork and collaboration.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is screen sharing?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Screen sharing is a technology that allows users to share their computer screen with others in real time. Screen-sharing software is commonly used for online remote collaboration, presentations, and <a href='/customer-service/'>customer service</a> in business settings. Screen sharing enables users to show their work to others, making collaborating and getting feedback easier. In customer service, screen sharing can be used to troubleshoot technical issues by allowing support staff to see the customer's screen and guide them through the problem-solving process. Screen sharing is also helpful for remote teams working together on a project, as it allows everyone to see the same information and make changes in real time. Screen sharing is valuable tool for businesses looking to improve collaboration and customer service.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are the benefits of using in-chat voice, video, and screen sharing in customer communication?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Using in-chat voice, video, and screen sharing in customer communication can significantly benefit businesses in providing top-notch customer service. Video in-chat allows for face-to-face communication, which can help build trust and rapport with customers. It also provides a more personalized experience, as customers can see and hear the representative they are speaking with. Share screen is another helpful feature in <a href='/solutions/it-software/'>IT software</a> that can help businesses troubleshoot customer issues in real-time. This can save time and frustration for both parties, as the representative can visually guide the customer through the solution. Voice call is also a valuable tool, as it allows for immediate communication and can help resolve issues quickly. Incorporating in-chat voice, video, and screen sharing into customer communication can improve customer experience and increase customer satisfaction. It can also help businesses save time and resources by resolving issues more efficiently.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Is in-chat voice, video, and screen sharing secure?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Live chat is a popular way for businesses to communicate with their customers in real time. However, many people are concerned about the security of in-chat voice, video streaming, and screen sharing. The good news is that those live chat providers use encryption to secure customer communication. Encryption is a process that scrambles data so that the intended recipient can only read provided information. It means that even if someone intercepts the data, they won't be able to understand it. Live chat providers guarantee that their in-chat voice, video, and screen-sharing features are secure and safe for customer communication. So, you can rest assured that your conversations by the most common <a href='/features/channels/'>messaging channels</a> are private and protected.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Is an extensive chat with advanced functionality suitable for small and large businesses?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Yes, an extensive chat with advanced functionality suits small and large businesses. This chat type allows efficient communication between team members, customers, and clients. It also offers features such as screen sharing, video, and voice calls, essential for businesses operating remotely or with a global presence. For small businesses, an extensive chat with advanced functionality can be used to communicate with customers and manage orders in an e-commerce setting. It can also be used to collaborate with team members and share important information. For larger businesses and <a href='/enterprise/'>enterprises</a>, this type of chat can be integrated into existing applications and software to streamline communication and improve productivity. Overall, an extensive chat with advanced functionality is a valuable tool for businesses of all sizes. It offers a range of features that can be customized to meet the specific needs of each company, making it an essential part of any modern business strategy.</span></p> </div> </div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is video live chat?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Video live chat is a real-time communication technology that allows users to see and hear each other through video and audio transmissions. It is a form of video conferencing that enables people to connect from different locations using a computer, smartphone, or tablet. Video chat apps have become increasingly popular as they provide a convenient and cost-effective way to communicate with friends, family, colleagues, and customers. Live chat video calls can help move business communication to a higher level. <a href='/marketplace/apps/snapcall/'>Video chat</a> works with a webcam or built-in camera to capture video and a microphone to record audio. The video and audio data are processed with software and transmitted over the internet to the other person's device, displayed on their screen, and heard through their speakers or headphones. Video chat can be used for various purposes, such as socializing, business meetings, online learning, and customer communication, especially in e-commerce. It offers a more personal and engaging experience than traditional phone calls or text-based messaging, making it a valuable tool for staying connected in today's digital world.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How to enable live video and voice call function in LiveChat?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Enabling live video chat and voice call functions in LiveChat is possible by installing the <b>SnapCall 路 Live Video for Chat</b> app, which is available in the marketplace. This app allows you to add video functionality to your LiveChat conversations, making it easier to provide personalized <a href='/solutions/customer-support'>business customer support</a> and assistance to your customers. There are many benefits of using SnapCall. For example, you can bring the in-store experience to online shopping and connect customers with your experts. Face-to-face interaction can improve Net Promoter Score and increase rates significantly.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Do I need any special equipment to use live video and voice chat apps?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">You will need a device with a camera and microphone, such as a laptop, desktop computer, or smartphone, to use video in-chat and voice calling features. To activate extra features in the LiveChat widget, visit our <a href='/marketplace/'>marketplace</a> and install <b>SnapCall 路 Live Video for Chat</b> app. Then, you can easily connect with your customers. Our software requires no special equipment, but we recommend a reliable internet connection for the best customer service experience. Our user-friendly interface makes navigating and utilizing all our features easy, so you can focus on providing excellent customer service. With our video in-chat and screen-sharing capabilities, you can provide personalized support and troubleshoot issues in real time. Try our software today to enhance your business's customer service.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can additional in-chat functions help me close more sales?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Adding additional in-chat functions can significantly improve your sales closing rate. For businesses and e-commerce websites, in-chat functions can be a game-changer. With the ability to share screens and demonstrate products or services in real-time, you can provide your customers with a more immersive and engaging experience. Additionally, features like video and voice calls can help you answer questions and address concerns more effectively, leading to a higher likelihood of closing the sale. Whether using an in-chat application or <a href='/'>chat software</a>, adding additional functions can help you take your sales game to the next level. You can build stronger relationships and close more deals by providing customers a more personalized and interactive experience. Consider adding in-chat functions to your arsenal to improve your sales closing rate.</span></p> </div> </div> </div> </div> </div> </section> </div> <section class=" u-bg-gray-900 b--u-py-8 u-border-t u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on Text" data-action="click->track#send">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 01-7.6 6.9H40L32 51v-5.2l8-5.2h4.2a2.4 2.4 0 002.4-2.1c.3-4 .2-8 0-12a2.2 2.2 0 00-2.1-2 138.9 138.9 0 00-17 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.1 12a2.4 2.4 0 002.4 2.1H32v5.2h-4.2a7.6 7.6 0 01-7.6-7 96 96 0 010-12.7 7.4 7.4 0 017-6.8 125 125 0 0117.6 0 7.4 7.4 0 017 6.8 96 96 0 010 12.8z" fill="#06F"/><defs><filter id="filter0_dd1" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">ChatBot</span> <br><span style="opacity: .65;">Automate customer service with聽AI</span></p> </a> <a href="https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">HelpDesk</span> <br><span style="opacity: .65;">Support customers with tickets</span></p> </a> <a href="https://www.knowledgebase.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd3)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M46.8 26.4V21h-.3c-4.4.2-8.1 3-10.4 5.4H36c-2.3-2.3-6-5.2-10.4-5.4h-.3v5.4H20v9.2l.2 6.3a7.4 7.4 0 007 6.8 125.1 125.1 0 0017.7 0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd3" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">KnowledgeBase</span> <br><span style="opacity: .65;">Guide and educate customers</span></p> </a> <a href="https://openwidget.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="76" height="76" viewBox="0 0 76 76" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_ddd_1770_3180)"><g clip-path="url(#clip0_1770_3180)"><rect x="6" y="6" width="64" height="64" rx="8" fill="#333333"/><rect x="6" y="6" width="64" height="64" fill="white"/><g clip-path="url(#clip1_1770_3180)"><mask id="mask0_1770_3180" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="20" y="22" width="37" height="32"><path d="M38.0931 22.1982C41.4514 22.1982 44.9297 22.3204 48.0482 22.565C52.1262 22.9318 55.4845 26.1111 55.8444 30.3909L55.8865 31.1297L55.9301 32.0677C55.9732 33.0966 56.0166 35.4319 56.0602 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10H13.9L11 4.8l-.2-.3c-.3-.4-.7.7-.7.7-.6 1.2 0 2.7.3 3l4 7.1a1.2 1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 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