CINXE.COM

<!DOCTYPE html><html lang="en-US"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" as="font" href="/fonts/proxima-nova/normal400/normal400.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal600/normal600.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal700/normal700.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal800/normal800.woff2" crossorigin=""/><link rel="stylesheet" href="/_next/static/css/1c4389953f49d5ca.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/36c7b3c1e5233780.css" data-precedence="next"/><link rel="preload" href="/_next/static/chunks/webpack-5bde0fc87794853b.js" as="script" fetchPriority="low"/><script src="/_next/static/chunks/fd9d1056-64a3e0df9d2ebec3.js" async=""></script><script src="/_next/static/chunks/596-723a4554e8033ff6.js" async=""></script><script src="/_next/static/chunks/main-app-bd635066653f6637.js" async=""></script><title>Latest Customer Service & Support Blogs | Sprinklr</title><meta name="description" content="Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience."/><meta name="robots" content="index, follow, max-image-preview:large"/><meta name="category" content="No Product Category"/><link rel="canonical" href="https://www.sprinklr.com/blog/category/customer-service/"/><link rel="alternate" hrefLang="x-default" href="https://www.sprinklr.com/blog/category/customer-service/"/><link rel="alternate" hrefLang="en-us" href="https://www.sprinklr.com/blog/category/customer-service/"/><meta name="google-site-verification" content="xBGBpzAAh1YQoUwtwqg-jiHw9FXQ-3aU99DB_PFwWqI"/><meta property="og:title" content="Latest Customer Service & Support Blogs | Sprinklr"/><meta property="og:description" content="Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience."/><meta property="og:url" content="https://www.sprinklr.com/blog/category/customer-service/"/><meta property="og:image" content="https://www.sprinklr.com/spr-og.png"/><meta property="og:image:height" content="630"/><meta property="og:image:width" content="1200"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary"/><meta name="twitter:creator" content="@sprinklr"/><meta name="twitter:title" content="Sprinklr"/><meta name="twitter:description" content="Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience."/><meta name="twitter:image" content="https://www.sprinklr.com/spr-og.png"/><meta name="twitter:image:height" content="630"/><meta name="twitter:image:width" content="1200"/><link rel="icon" href="/favicon.ico" type="image/x-icon" sizes="16x16"/><link rel="icon" href="/icon.png?de16186aef97c150" type="image/png" sizes="32x32"/><link rel="apple-touch-icon" href="/apple-icon.png?7f3b73fb089e6003" type="image/png" sizes="180x180"/><link rel="icon" href="/images/favicon-16x16.png" sizes="16x16" type="image/png"/><link rel="icon" href="/images/favicon-32x32.png" sizes="32x32" type="image/png"/><script>window.dataLayer = window.dataLayer ||[]; function gtag(){dataLayer.push(arguments);} gtag('consent','default',{ 'ad_storage':'denied', 'analytics_storage':'denied', 'ad_user_data':'denied', 'ad_personalization':'denied', 'wait_for_update': 500 }); gtag("set", "ads_data_redaction", true);</script><script src="https://cmp.osano.com/AzyjdsTIBPVoA1Pcf/2ce77239-9583-4a50-9052-94c0043f2f56/osano.js"></script><style>.osano-cm-window { font-family: inherit; } button.osano-cm-buttons__button { color: #FFFFFF; background-color: #107EFF; text-transform: uppercase; font-weight: 700; font-size: 12px; letter-spacing: 0.4px; line-height: 24px; border-radius: 50px; padding: 6px 20px; font-family: inherit; border: none; } button.osano-cm-button--type_accept, button.osano-cm-button--type_denyAll { background-color: #FFFFFF; color: #107EFF; border: 2px #107EFF solid; box-sizing: border-box; padding: 4px 18px; } @media only screen and (max-width: 767px) { .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_save { width: 100%; } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept, .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll { width: calc(50% - 6px); } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept { margin-right: 6px; } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll { margin-left: 6px; } } span.osano-cm-toggle__switch { background-color: #B3B3B9; } .osano-cm-toggle__input:focus + .osano-cm-toggle__switch, .osano-cm-toggle__input:hover + .osano-cm-toggle__switch { background-color: #B3B3B9; border-color: #B3B3B9; } .osano-cm-toggle__input:checked + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:hover + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch { background-color: #70BF54; border-color: #70BF54; } .osano-cm-toggle__input:focus + .osano-cm-toggle__switch::before, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch::before { border: none; } button.osano-cm-buttons__button:hover { background-color: #185AD2 } .osano-cm-toggle__switch { background-color: #107EFF; } .osano-cm-dialog--type_bar .osano-cm-button { margin-block: 4px; } @media screen and (min-width: 768px) { .osano-cm-dialog--type_bar .osano-cm-button { margin-block: 4px; } } .osano-cm-widget { display: none; } </style><script> var cm = window.Osano ? window.Osano.cm : {}; var isOptOut = !cm.personalization; window.optimizely = window.optimizely || []; window.optimizely.push({ type: "optOut", isOptOut: isOptOut }); </script><script id="gtm-init-script" type="text/javascript">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WKNHCN');</script><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WKNHCN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script src="/_next/static/chunks/polyfills-78c92fac7aa8fdd8.js" noModule=""></script></head><body class="font-sans"><div class="transition-transform duration-200 w-full sticky top-0 z-30"><div class="desktop-sm:hidden"><div><div class="relative bg-white flex items-center justify-between w-full z-10 border-b border-b-menuBorder p-6 pt-9 tablet-sm:px-10 tablet-sm:py-7"><a href="/"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 64 52" class="h-8 tablet-sm:hidden"><path fill="#FAA21B" d="M4.605 8.975c.2-3.025 2.694-5.646 5.988-5.444.898.1 1.996.1 3.693 1.411C21.67 11.495 26.062 22.99 24.764 32.97c-.1.504-.599.504-.799 0-2.095-7.158-8.982-15.324-15.07-17.845-2.894-1.109-4.491-3.226-4.291-6.15Z"></path><path fill="#70BF54" d="M23.666 44.161C21.77 37.911 12.39 27.526 5.502 27.526a5.41 5.41 0 0 0-5.489 5.747c.2 3.428 3.094 5.142 5.689 5.142 5.888 0 12.974 2.52 17.366 6.15.299.201.698 0 .598-.404Z"></path><path fill="#00BAE9" d="M32.15 51.622c-.1.504-.6.504-.799 0C23.566 27.122 37.539.203 47.918.002 53.408-.1 57.2 3.934 57.2 8.47c0 3.125-.998 5.646-4.59 7.662-9.083 5.142-19.263 18.45-20.46 35.489Z"></path><path fill="#128ACB" d="M40.933 44.464c-.3.201-.699 0-.599-.404 1.896-6.25 11.278-16.635 18.164-16.635a5.41 5.41 0 0 1 5.49 5.747c-.2 3.428-3.095 5.142-5.69 5.142-5.788 0-12.874 2.722-17.365 6.15Z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 191 41" class="hidden shrink-0 tablet-sm:block tablet-sm:h-6"><path fill="#000" d="M62.273 25.528c1.19.77 3.33 1.692 5.552 1.692 1.903 0 3.252-.846 3.252-2.461 0-3.615-9.915-2.462-9.915-8.692 0-3.538 3.173-5.384 6.98-5.384 2.697 0 4.124.846 5.949 2l-1.507 2.23c-1.825-.769-2.776-1.308-4.6-1.308-1.825 0-3.253.77-3.253 2.385 0 3.692 9.915 2.385 9.915 8.692 0 3.154-2.776 5.461-6.9 5.461-3.173 0-5.553-1.308-6.98-2.384l1.507-2.231ZM79.328 39.911V11.143h3.41v2.154c0 .538-.079 1-.079 1h.08s1.665-3.538 6.424-3.538c5.156 0 8.408 4 8.408 9.768 0 5.923-3.649 9.77-8.725 9.77-4.362 0-5.949-3.308-5.949-3.308h-.079s.08.692.08 1.615v11.46h-3.57v-.153Zm8.963-12.769c3.014 0 5.552-2.384 5.552-6.614 0-4.077-2.22-6.692-5.394-6.692-2.855 0-5.552 1.922-5.552 6.691 0 3.308 1.904 6.615 5.394 6.615ZM112.399 14.451c-3.728 0-7.059 4-7.059 7.615v7.77h-3.649V11.143h3.57v3.307c0 .77-.08 1.385-.08 1.385h.08c.872-2.462 4.283-4.923 7.217-4.923v3.538h-.079ZM116.211 29.912V11.144h3.648v18.69h-3.648v.078ZM138.814 29.912v-11.23c0-2.615-.555-4.692-3.569-4.692-3.728 0-6.425 3-6.425 6.846v9h-3.648V11.143h3.569v2.846c0 .539-.079 1.077-.079 1.077h.079a8.056 8.056 0 0 1 7.297-4.384c4.521 0 6.583 2.384 6.583 7.153v12h-3.807v.076ZM160.548 29.912l-5.79-8.846h-2.856v8.846h-3.648V1.067h3.648v16.846h2.777l5.393-6.77h3.887l-6.187 8.154v.077l6.9 10.461-4.124.077ZM174.901 29.912c-3.014 0-6.424-.538-6.424-5.154V1.068h3.648V24.22c0 2.308 1.983 2.385 2.776 2.385v3.307ZM190.051 14.297c-3.727 0-7.059 4-7.059 7.615v7.769h-3.648V10.989h3.569v3.308c0 .77-.079 1.385-.079 1.385h.079c.872-2.462 4.283-4.923 7.218-4.923v3.538h-.08ZM118.031 7.22c1.27 0 2.3-.999 2.3-2.23 0-1.233-1.03-2.231-2.3-2.231-1.271 0-2.301.998-2.301 2.23s1.03 2.231 2.301 2.231Z"></path><path fill="#70BF54" d="M16.489 31.428c-1.321-4.56-7.858-12.133-12.655-12.133-2.504 0-3.964 2.206-3.825 4.191.14 2.5 2.156 3.75 3.964 3.75 4.102 0 9.039 1.839 12.098 4.486.21.147.487 0 .418-.294Z"></path><path fill="#FAA21B" d="M3.012 6.363c.138-2.145 1.87-4.003 4.156-3.86.624.071 1.386.071 2.563 1 5.127 4.647 8.175 12.795 7.274 19.872-.07.357-.415.357-.554 0C14.996 18.3 10.216 12.51 5.99 10.723c-2.01-.786-3.118-2.287-2.98-4.36Z"></path><path fill="#00BAE9" d="M21.953 36.618c-.07.358-.422.358-.562 0C15.908 19.24 25.749.144 33.059.001c3.866-.071 6.537 2.79 6.537 6.008 0 2.217-.702 4.005-3.233 5.435-6.397 3.647-13.566 13.088-14.41 25.174Z"></path><path fill="#118ACB" d="M28.465 31.722c-.202.147-.47 0-.404-.294 1.277-4.56 7.596-12.133 12.234-12.133 2.42 0 3.831 2.206 3.697 4.191-.135 2.5-2.084 3.75-3.832 3.75-3.898 0-8.67 1.986-11.695 4.486Z"></path></svg></a><div class="flex gap-6 tablet-sm:gap-10"><a href="/demo/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a><button class="items-center justify-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer block rounded-none"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 25" class="h-6"><path stroke="#001B45" stroke-linecap="round" stroke-width="1.75" d="M2.875 2.625h17.25M2.875 12.107h17.25M2.875 21.275h17.25"></path></svg></button></div></div></div></div><div class="hidden desktop-sm:block"><div class="w-full relative bg-white transition-[top] duration-200 border-b border-b-menuBorder px-20 desktop-lg:px-[120px] py-4 desktop-lg:pb-5"><div class="transition-opacity duration-200 opacity-100"><div class="overflow-hidden"><div class="w-full flex justify-end items-center gap-6 desktop-lg:gap-8 pb-2.5"><a data-link-type="external" href="https://app.sprinklr.com/ui/app-redirect"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80" data-text="Login">Login</span></div></a><a href="/help/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80" data-text="Support">Support</span></div></a></div></div></div><div class="w-full flex gap-6 desktop-lg:gap-10"><div class="self-center"><a href="/"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 64 52" class="inline pe-1 desktop-lg:pe-3 desktop-sm:h-6 desktop-lg:h-7 shrink-0 transition-transform duration-400"><path fill="#FAA21B" d="M4.605 8.975c.2-3.025 2.694-5.646 5.988-5.444.898.1 1.996.1 3.693 1.411C21.67 11.495 26.062 22.99 24.764 32.97c-.1.504-.599.504-.799 0-2.095-7.158-8.982-15.324-15.07-17.845-2.894-1.109-4.491-3.226-4.291-6.15Z"></path><path fill="#70BF54" d="M23.666 44.161C21.77 37.911 12.39 27.526 5.502 27.526a5.41 5.41 0 0 0-5.489 5.747c.2 3.428 3.094 5.142 5.689 5.142 5.888 0 12.974 2.52 17.366 6.15.299.201.698 0 .598-.404Z"></path><path fill="#00BAE9" d="M32.15 51.622c-.1.504-.6.504-.799 0C23.566 27.122 37.539.203 47.918.002 53.408-.1 57.2 3.934 57.2 8.47c0 3.125-.998 5.646-4.59 7.662-9.083 5.142-19.263 18.45-20.46 35.489Z"></path><path fill="#128ACB" d="M40.933 44.464c-.3.201-.699 0-.599-.404 1.896-6.25 11.278-16.635 18.164-16.635a5.41 5.41 0 0 1 5.49 5.747c-.2 3.428-3.095 5.142-5.69 5.142-5.788 0-12.874 2.722-17.365 6.15Z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 163 50" class="inline desktop-sm:h-6 desktop-lg:h-7 shrink-0 transition-[opacity,transform] duration-400 ease-out opacity-100 delay-200"><path fill="#2E3841" d="M1.899 31.36c1.499.987 4.197 2.17 6.996 2.17 2.398 0 4.097-1.084 4.097-3.155C12.992 25.74.5 27.219.5 19.23c0-4.537 3.997-6.904 8.794-6.904 3.398 0 5.197 1.085 7.496 2.565l-1.9 2.86c-2.298-.987-3.497-1.677-5.796-1.677-2.298 0-4.097.986-4.097 3.057 0 4.734 12.492 3.057 12.492 11.144 0 4.043-3.498 7.002-8.694 7.002-3.998 0-6.996-1.676-8.795-3.057l1.899-2.86ZM23.385 49.803V12.919h4.297v2.761c0 .69-.1 1.282-.1 1.282h.1s2.099-4.536 8.095-4.536c6.496 0 10.594 5.128 10.594 12.525 0 7.593-4.598 12.524-10.994 12.524-5.496 0-7.495-4.24-7.495-4.24h-.1s.1.887.1 2.07V50h-4.497v-.197Zm11.293-16.371c3.797 0 6.995-3.057 6.995-8.481 0-5.227-2.798-8.58-6.795-8.58-3.598 0-6.996 2.465-6.996 8.58 0 4.24 2.398 8.48 6.796 8.48ZM65.06 17.16c-4.697 0-8.895 5.128-8.895 9.763v9.96h-4.597V12.92h4.498v4.24c0 .987-.1 1.776-.1 1.776h.1c1.099-3.156 5.396-6.312 9.094-6.312v4.537h-.1ZM69.857 36.982V12.92h4.598v23.965h-4.598v.098ZM98.34 36.982V22.584c0-3.353-.7-6.016-4.497-6.016-4.698 0-8.095 3.846-8.095 8.777v11.539H81.15V12.919h4.498v3.649c0 .69-.1 1.38-.1 1.38h.1c.999-2.07 3.897-5.62 9.194-5.62 5.696 0 8.295 3.057 8.295 9.171v15.385H98.34v.098ZM125.723 36.982l-7.296-11.341h-3.597v11.341h-4.598V0h4.598v21.598h3.497l6.796-8.679h4.897l-7.795 10.454v.098l8.695 13.413-5.197.098ZM143.812 36.982c-3.798 0-8.095-.69-8.095-6.607V0h4.597v29.684c0 2.959 2.498 3.058 3.498 3.058v4.24ZM162.9 16.962c-4.697 0-8.895 5.129-8.895 9.764v9.96h-4.597V12.722h4.497v4.24c0 .987-.1 1.776-.1 1.776h.1c1.1-3.156 5.397-6.312 9.095-6.312v4.536h-.1ZM72.156 7.89c1.6 0 2.898-1.28 2.898-2.86 0-1.58-1.297-2.86-2.898-2.86-1.6 0-2.898 1.28-2.898 2.86 0 1.58 1.297 2.86 2.898 2.86Z"></path></svg></div><span class="sr-only">Sprinklr</span></a></div><div class="w-full h-full flex justify-between"><div><ul class="relative flex h-full gap-4 desktop-lg:gap-8 transition-transform duration-400 ease-in-out"><li class="flex items-center" data-menu-item-type="MEGA_MENU"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Products">Products</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid grid-cols-[repeat(2,auto)] auto-rows-min"><div class="w-[274px] border-r border-menuBorder"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="text-tablet-sm/overline-4-bold desktop-lg:text-desktop-large/label-1-bold uppercase text-mediumGrey mb-[18px]">Enterprise Offerings</div><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Service</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Social</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Insights</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Marketing</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div><div class="border-t border-gainsboroGray pt-6"><div class="text-tablet-sm/overline-4-bold desktop-lg:text-desktop-large/label-1-bold uppercase text-mediumGrey mb-[18px]">Self-Serve Offerings</div><div class="flex flex-col gap-y-[18px]"><a href="/products/social-media-management/self-serve/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Social Self‑Serve</span></a><a href="/products/customer-service/self-serve/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Service Self‑Serve</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><a href="/products/digital-twin/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Digital Twin</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Platform</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 47 34" class="h-5 flex-none me-3"><g clip-path="url(#service_svg__a)"><path d="M23.512 6.123C15.999-3.201-1.1.196.064 15.229c.593 7.724 6.582 14.282 12.359 18.865l2.116-4.78c.799-1.57 2.058-2.895 3.63-3.823a10.361 10.361 0 0 1 5.258-1.42c1.86 0 3.684.492 5.257 1.42 1.573.928 2.832 2.253 3.63 3.823l2.117 4.78c5.777-4.583 11.766-11.141 12.358-18.865C48.123.177 31.045-3.2 23.512 6.123Zm0 16.099a5.83 5.83 0 0 1-3.08-.872 5.27 5.27 0 0 1-2.043-2.323 4.856 4.856 0 0 1-.315-2.99 5.08 5.08 0 0 1 1.517-2.65 5.677 5.677 0 0 1 2.839-1.417 5.912 5.912 0 0 1 3.203.295 5.48 5.48 0 0 1 2.488 1.906c.61.851.935 1.852.935 2.876 0 1.372-.584 2.688-1.624 3.66-1.04.97-2.45 1.515-3.92 1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Service</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/customer-service/inbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Inbound Voice</span></div></a><a href="/products/customer-service/outbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Voice</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/products/customer-service/livechat/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Live Chat Support</span></div></a><a href="/products/customer-service/community-forum/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Communities</span></div></a><a href="/products/customer-service/conversational-ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational AI Platform</span></div></a><a href="/products/customer-service/conversational-ivr/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational IVR</span></div></a><a href="/products/customer-service/knowledge-base/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Knowledge Base Software</span></div></a><a href="/products/customer-service/agent-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified Agent Desktop</span></div></a><a href="/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Agent Assist</span></div></a><a href="/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Routing</span></div></a><a href="/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI-Powered Quality Management</span></div></a><a href="/products/customer-service/supervisor-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Supervisor Console</span></div></a><a href="/products/customer-service/conversational-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Analytics</span></div></a><a href="/products/customer-service/workforce-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Management</span></div></a><a href="/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting and Analytics</span></div></a><a href="/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><a href="/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><a href="/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Publishing and Engagement</span></div></a><a href="/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><a href="/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Competitive Insights and Benchmarking</span></div></a><a href="/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><a href="/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><a href="/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing Analytics</span></div></a><a href="/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Ad Comment Moderation</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><a href="/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><a href="/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><a href="/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><a href="/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel & Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><a href="/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><a href="/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><a href="/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><a href="/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><a href="/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><a href="/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><a href="/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Self-Service</span></div></a><a href="/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digital Customer Service</span></div></a><a href="/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><a href="/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><a href="/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Careers</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security & Data Privacy</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sustainability</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Resources">Resources</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Learn</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/sprinklr-social-roi-estimator/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Social ROI Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Maturity Assessment</span></div></a><a href="/cx-wise/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Analyst Reports</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">eBooks & Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Events & Webinars</span></div></a><a href="/blog/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Blog</span></div></a><a href="/cxm/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-CXM Guide</span></div></a><a href="/forbes-influential-cmos-2024/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Forbes Influential CMO 2024</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Training</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">For Agencies</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Release Notes</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Contact Us</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Pricing">Pricing</span></div></a><a data-link-type="external" href="https://lite.sprinklr.com/signup" target="_blank" rel="noreferrer noopener"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Free Trial">Free Trial</span></div></a><a href="/demo/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a></div></div></div></div></div></div><main data-element-id="page-template-blog-post-category" data-element-type="page-template"><div class="sticky top-[--header-height] z-20" style="--header-height:0px"><div class="w-full bg-primarySpaceGrey"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto flex tablet-sm:gap-x-4 tablet-sm:justify-between"><div class="flex gap-x-[inherit] max-tablet-sm:flex-row-reverse max-tablet-sm:flex-1 -ms-6"><a class="flex-none max-tablet-sm:hidden" href="/blog/"><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Blog Home</div></div></a><div class="w-[1px] bg-cometBlack"></div><div class="relative"><button><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Blog Categories</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute top-full left-0 w-max rounded-none flex-col gap-y-4 bg-spaceGrey/600 border-none max-tablet-sm:w-[180px] px-6 py-3 tablet-sm:py-5 desktop-sm:py-6 hidden"><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/unified-cxm/">Unified-CXM</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/platform-technology/">Platform & Technology</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/customer-service/">Customer Service</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/marketing-advertising/">Marketing & Advertising</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/research-insights/">Research & Insights</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/social-media-management/">Social Media Management</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/customer-stories/">Customer Stories</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/announcements/">Announcements</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/culture-talent/">Culture & Talent</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/blog/category/ai/">AI</a></div></div></div><div class="max-desktop-sm:hidden -me-6 flex "><div class="relative"><button><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Guides</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute top-full left-0 w-max rounded-none flex-col gap-y-4 bg-spaceGrey/600 border-none max-tablet-sm:w-[180px] px-6 py-3 tablet-sm:py-5 desktop-sm:py-6 hidden"><a href="/cxm/topics/?sort=newest&category=service" class=""><div class="flex flex-col group"><div class="text-primarySkyBlue uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-4 group-hover:text-primarySkyBlue/90">Service</div><div class="mt-2 text-lightGrey text-tablet-sm/body-4">Read guides on streamlining customer service and support.</div></div></a><a href="/cxm/topics/?sort=newest&category=marketing" class=""><div class="flex flex-col group before:w-full before:h-[1px] before:bg-cometBlack before:mb-4"><div class="text-primarySkyBlue uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-4 group-hover:text-primarySkyBlue/90">Marketing</div><div class="mt-2 text-lightGrey text-tablet-sm/body-4">Learn tactics for audience engagement and brand visibility.</div></div></a><a href="/cxm/topics/?sort=newest&category=social" class=""><div class="flex flex-col group before:w-full before:h-[1px] before:bg-cometBlack before:mb-4"><div class="text-primarySkyBlue uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-4 group-hover:text-primarySkyBlue/90">Social</div><div class="mt-2 text-lightGrey text-tablet-sm/body-4">Find insights on how to utilize social media for growth.</div></div></a><a href="/cxm/topics/?sort=newest&category=insights" class=""><div class="flex flex-col group before:w-full before:h-[1px] before:bg-cometBlack before:mb-4"><div class="text-primarySkyBlue uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-4 group-hover:text-primarySkyBlue/90">Insights</div><div class="mt-2 text-lightGrey text-tablet-sm/body-4">Learn to analyze data for strategic consumer insights and research.</div></div></a><a href="/cxm/topics/?sort=newest&category=cxm" class=""><div class="flex flex-col group before:w-full before:h-[1px] before:bg-cometBlack before:mb-4"><div class="text-primarySkyBlue uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-4 group-hover:text-primarySkyBlue/90">Experience</div><div class="mt-2 text-lightGrey text-tablet-sm/body-4">Explore how to enhance the customer experience journey.</div></div></a></div></div><div class="relative"><button><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Glossary</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute top-full left-0 w-max rounded-none flex-col gap-y-4 bg-spaceGrey/600 border-none max-tablet-sm:w-[180px] px-6 py-3 tablet-sm:py-5 desktop-sm:py-6 hidden"><a href="/customer-service-glossary/" class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Customer Service Glossary</a><a href="/social-media-glossary/" class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Social Media Glossary</a></div></div><div class="relative"><button><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Podcasts</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute top-full left-0 w-max rounded-none flex-col gap-y-4 bg-spaceGrey/600 border-none max-tablet-sm:w-[180px] px-6 py-3 tablet-sm:py-5 desktop-sm:py-6 hidden"><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/cx-wise/">CX-WISE</a><a class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3" href="/cx-wise/ai-wise/">AI-Wise</a></div></div><div class="relative"><button><div class="px-6 py-3 tablet-sm:py-5 flex"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Reports</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute top-full left-0 w-max rounded-none flex-col gap-y-4 bg-spaceGrey/600 border-none max-tablet-sm:w-[180px] px-6 py-3 tablet-sm:py-5 desktop-sm:py-6 hidden"><a href="/resources/" class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Industry Reports</a><a href="/resources/" class="block text-lightGrey hover:text-primaryOceanBlue transition-colors uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Ebooks</a></div></div></div><div class="desktop-sm:hidden max-tablet-sm:flex-1 -me-6"><button type="button" id="radix-:Rrammmmmlda:" aria-haspopup="menu" aria-expanded="false" data-state="closed" class="max-tablet-sm:w-full"><div class="px-6 py-3 tablet-sm:py-5 flex max-tablet-sm:justify-between"><div class="whitespace-nowrap text-white uppercase text-mobile-sm/label-2 tablet-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">MORE</div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="w-3 ms-3 fill-white transition-transform"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button></div></div></div></div><section data-widget-name="blogCategoryHero" id="6x88xPFUBwrOHuk3jgED60"><div class="relative"><div class="w-full flex h-32 absolute -translate-y-10"><div class="h-full w-[60%] rounded-full -z-10 bg-primaryOceanBlue/80 transform-gpu blur-[60px]"></div><div class="h-full w-[40%] rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[60px]"></div></div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto relative pt-8 tablet-sm:pt-12 desktop-sm:pt-16 desktop-lg:pt-20"><div class="border-b border-lightGrey pb-6"><h2 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-2 pb-2.5 tablet-sm:pb-4 desktop-lg:pb-6">Customer Service</h2><p class="whitespace-pre-line text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">Create a digital-first, proactive customer service experience.</p></div><div class="border-b border-lightGrey pt-6 pb-8 tablet-sm:py-10 desktop-lg:py-16 grid grid-cols-1 gap-6 tablet-sm:grid-cols-2 tablet-sm:gap-12 desktop-lg:gap-20"><div class="h-full flex flex-col max-w-[312px] tablet-sm:max-w-[320px] desktop-sm:max-w-[440px] desktop-lg:max-w-[577px]"><div class="flex-1 flex flex-col"><a class="relative cursor-pointer mb-6 peer border border-lightGrey rounded-[8px] overflow-hidden h-48 tablet-sm:h-[200px] desktop-sm:h-[260px] desktop-lg:h-80" href="/blog/contact-center-trends/"><img alt="9 Contact Centers Trends for 2024" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png?w=3840&q=50&fm=webp"/></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-highlight text-black mb-4 desktop-lg:mb-3">FEATURED</div><a class="cursor-pointer peer-hover:text-primaryOceanBlue peer-hover:underline hover:underline hover:text-primaryOceanBlue" href="/blog/contact-center-trends/"><p class="whitespace-pre-line line-clamp-2 tablet-sm:line-clamp-3 text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 mb-4">9 Contact Centers Trends for 2024</p></a></div><div class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-2 desktop-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">May 8, 2024 • 10 MIN READ</div></div><div class="h-full flex flex-col max-w-[312px] tablet-sm:max-w-[320px] desktop-sm:max-w-[440px] desktop-lg:max-w-[577px]"><div class="flex-1 flex flex-col"><a class="relative cursor-pointer mb-6 peer border border-lightGrey rounded-[8px] overflow-hidden h-48 tablet-sm:h-[200px] desktop-sm:h-[260px] desktop-lg:h-80" href="/blog/customer-service-digital-transformation/"><img alt="How to Improve Customer Service with Digital Transformation" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg?w=3840&q=50&fm=webp"/></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-highlight text-black mb-4 desktop-lg:mb-3">FEATURED</div><a class="cursor-pointer peer-hover:text-primaryOceanBlue peer-hover:underline hover:underline hover:text-primaryOceanBlue" href="/blog/customer-service-digital-transformation/"><p class="whitespace-pre-line line-clamp-2 tablet-sm:line-clamp-3 text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 mb-4">How to Improve Customer Service with Digital Transformation</p></a></div><div class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-2 desktop-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">June 14, 2024 • 10 MIN READ</div></div></div></div></div></section><section data-widget-name="widgetPaginatedGrid" id="3QYIrSIekLkbj17UwgPCws"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto"><div class="grid grid-cols-1 tablet-sm:grid-cols-2 desktop-sm:grid-cols-3"><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/ecommerce-customer-service/"><img alt="E-Commerce Customer Service: The 2024 Success Plan" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/ecommerce-customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">E-Commerce Customer Service: The 2024 Success Plan</p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 13, 2024 • 14 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">A</div></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/aashika-suresh/"><p class="whitespace-pre-line">Aashika Suresh</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-experience-software/"><img alt="Best Customer Experience Platforms in 2024 (+Pricing)" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-experience-software/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Best Customer Experience Platforms in 2024 (+Pricing)</p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 13, 2024 • 28 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><img alt="Aksheeta Tyagi" loading="lazy" width="750" height="750" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=750&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/aksheeta-tyagi/"><p class="whitespace-pre-line">Aksheeta Tyagi</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-service-accountability/"><img alt="Why is Accountability in Customer Service Important? " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-service-accountability/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Why is Accountability in Customer Service Important? </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 12, 2024 • 8 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">S</div><img alt="Aksheeta Tyagi" loading="lazy" width="750" height="750" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=750&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/simran/"><p class="whitespace-pre-line">Simran</p></a><a href="/blog/author/aksheeta-tyagi/"><p class="whitespace-pre-line">Aksheeta Tyagi</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-service-dashboards/"><img alt="How to Use Customer Service Dashboards [+7 Examples] " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-service-dashboards/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">How to Use Customer Service Dashboards [+7 Examples] </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 12, 2024 • 13 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">R</div><img alt="Aksheeta Tyagi" loading="lazy" width="750" height="750" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=750&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png?w=1920&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/rohan/"><p class="whitespace-pre-line">Rohan C</p></a><a href="/blog/author/aksheeta-tyagi/"><p class="whitespace-pre-line">Aksheeta Tyagi</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/online-customer-service/"><img alt="7 Effective Ways to Elevate Online Customer Service" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/online-customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">7 Effective Ways to Elevate Online Customer Service</p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 12, 2024 • 11 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">S</div><img alt=" Jayadeep Subhashis" loading="lazy" width="1737" height="1737" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/simran/"><p class="whitespace-pre-line">Simran</p></a><a href="/blog/author/jayadeep-subhashis/"><p class="whitespace-pre-line"> Jayadeep Subhashis</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/calculate-churn-rate/"><img alt="How to Calculate Churn Rate [+ 7 Tips to Reduce it] " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/calculate-churn-rate/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">How to Calculate Churn Rate [+ 7 Tips to Reduce it] </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 12, 2024 • 18 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><img alt=" Jayadeep Subhashis" loading="lazy" width="1737" height="1737" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp"/><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4">S</div></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/jayadeep-subhashis/"><p class="whitespace-pre-line"> Jayadeep Subhashis</p></a><a href="/blog/author/subhjeet-vimal/"><p class="whitespace-pre-line">Subhjeet Vimal</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/active-listening-in-customer-service/"><img alt="Active Listening in Customer Service: 6 Ways to Implement It " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/active-listening-in-customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Active Listening in Customer Service: 6 Ways to Implement It </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 11, 2024 • 14 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">A</div></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/aashika-suresh/"><p class="whitespace-pre-line">Aashika Suresh</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/genesys-alternatives/"><img alt="Genesys Alternatives: 7 Best Competitors in 2024" loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/genesys-alternatives/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Genesys Alternatives: 7 Best Competitors in 2024</p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">November 8, 2024 • 24 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><img alt="Priyanka Malik" loading="lazy" width="256" height="256" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5Dgi0ZB4hGmlHMfXxfqduF/afede8d63b8a41cb0f37594331c1198f/1583156129720__1_.jpg.png?w=256&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5Dgi0ZB4hGmlHMfXxfqduF/afede8d63b8a41cb0f37594331c1198f/1583156129720__1_.jpg.png?w=640&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5Dgi0ZB4hGmlHMfXxfqduF/afede8d63b8a41cb0f37594331c1198f/1583156129720__1_.jpg.png?w=640&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/priyanka-malik/"><p class="whitespace-pre-line">Priyanka Malik</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/working-in-call-center/"><img alt="Working in Call Centers: The Role and Realities of Agents " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/working-in-call-center/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Working in Call Centers: The Role and Realities of Agents </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">October 29, 2024 • 13 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">D</div></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/dumpy-sharma/"><p class="whitespace-pre-line">Dumpy Sharma</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey desktop-sm:border-0"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-education/"><img alt="Customer Education: The Implementation Guide (Examples + FAQs) " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-education/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Customer Education: The Implementation Guide (Examples + FAQs) </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">October 29, 2024 • 13 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><img alt="Bhavya Aggarwal" loading="lazy" width="1024" height="1024" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4Sc9cBvaLF4qa0umYJFQZM/5d2b1d9943ea2093982d3799de52741c/Bhavya_Aggrawal.jpeg?w=1080&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4Sc9cBvaLF4qa0umYJFQZM/5d2b1d9943ea2093982d3799de52741c/Bhavya_Aggrawal.jpeg?w=2048&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4Sc9cBvaLF4qa0umYJFQZM/5d2b1d9943ea2093982d3799de52741c/Bhavya_Aggrawal.jpeg?w=2048&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/bhavya-aggarwal/"><p class="whitespace-pre-line">Bhavya Aggarwal</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey max-desktop-sm:border-0 desktop-sm:border-0 max-tablet-sm:border-b"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-experience-kpis/"><img alt="Top 9 Customer Experience KPIs to Monitor in 2024 " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-experience-kpis/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Top 9 Customer Experience KPIs to Monitor in 2024 </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">October 29, 2024 • 12 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">R</div><img alt=" Jayadeep Subhashis" loading="lazy" width="1737" height="1737" decoding="async" data-nimg="1" class="w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png?w=3840&q=50&fm=webp"/></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/rohan/"><p class="whitespace-pre-line">Rohan C</p></a><a href="/blog/author/jayadeep-subhashis/"><p class="whitespace-pre-line"> Jayadeep Subhashis</p></a></div></div></div></div></div><div class="pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey max-desktop-sm:border-0 desktop-sm:border-0"><div class="w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full"><div class="flex-1"><a class="block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail" href="/blog/customer-service-experience/"><img alt="Customer Service Experience: Top Five Strategies and The Role of AI " loading="lazy" decoding="async" data-nimg="fill" class="object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="//images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=640&q=50&fm=webp 640w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=750&q=50&fm=webp 750w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=828&q=50&fm=webp 828w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=1080&q=50&fm=webp 1080w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=1200&q=50&fm=webp 1200w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=1920&q=50&fm=webp 1920w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=2048&q=50&fm=webp 2048w, //images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=3840&q=50&fm=webp 3840w" src="//images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg?w=3840&q=50&fm=webp"/></a><a class="cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue" href="/blog/customer-service-experience/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3">Customer Service Experience: Top Five Strategies and The Role of AI </p></a></div><div class="space-y-4 tablet-sm:space-y-6"><span class="uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1">October 21, 2024 • 13 MIN READ</span><div class="flex items-center desktop-sm:gap-3 gap-4"><div class="flex"><div class="flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover">G</div></div><div class="text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue"><a href="/blog/author/g-v-umamaheswar/"><p class="whitespace-pre-line">G V Umamaheswar</p></a></div></div></div></div></div></div><nav role="navigation" aria-label="pagination" class="mx-auto flex w-full justify-center mt-11 tablet-sm:mt-8"><ul class="flex flex-row items-center gap-[14px] tablet-sm:gap-[26px] desktop-sm:gap-6 desktop-lg:gap-[26px]"><li value="0" class="inline pointer-events-none"><button class="inline-flex items-center justify-center fill-current bg-mediumGrey border-mediumGrey pointer-events-none cursor-none w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]" disabled=""><span aria-label="Go to previous page"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 12 12" class="fill-white w-[10px] h-[10px] tablet-sm:w-[22px] tablet-sm:h-[20px] desktop-sm:w-[18px] desktop-sm:h-[18px] desktop-lg:w-[22px] desktop-lg:h-[20px]"><path d="M3.47 5.334h8.115v1.333H3.47l3.576 3.576-.943.943L.918 6 6.103.815l.943.943L3.47 5.334Z"></path></svg><span aria-hidden="true" class="sr-only">Previous</span></span></button></li><a href="/blog/category/customer-service/"><li value="1" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-white border-primaryOceanBlue text-primaryOceanBlue w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">1</span></button></li></a><a href="/blog/category/customer-service/page/2/"><li value="2" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">2</span></button></li></a><a href="/blog/category/customer-service/page/3/"><li value="3" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">3</span></button></li></a><a href="/blog/category/customer-service/page/4/"><li value="4" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">4</span></button></li></a><a href="/blog/category/customer-service/page/5/"><li value="5" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1">5</span></button></li></a><a href="/blog/category/customer-service/page/2/"><li value="2" class="inline"><button class="inline-flex items-center justify-center fill-current cursor-pointer bg-primaryOceanBlue border-primaryOceanBlue text-white w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]"><span aria-label="Go to next page"><span aria-hidden="true" class="sr-only">Next</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 12 12" class="fill-white w-[10px] h-[10px] tablet-sm:w-[22px] tablet-sm:h-[20px] desktop-sm:w-[18px] desktop-sm:h-[18px] desktop-lg:w-[22px] desktop-lg:h-[20px]"><path d="M8.532 5.333 4.956 1.757 5.9.814 11.085 6l-5.186 5.185-.943-.943 3.576-3.575H.418V5.333h8.114Z"></path></svg></span></button></li></a></ul></nav></div></section><section data-widget-name="widgetProductSection" id="sOUVVJWr3nkSpBbWTz1Im"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:0;--tablet-curve-height:0;--desktop-small-curve-height:0;--desktop-large-curve-height:0"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="awardsShowcaseBanner" id="7du4sOTQhph55s8s9Cz7qc"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto bg-angledSkyGradient rounded-[4px] flex flex-col tablet-sm:flex-row gap-6 desktop-sm:gap-11 desktop-lg:gap-16 p-6 tablet-sm:p-8 desktop-sm:p-12 desktop-lg:px-16 desktop-lg:py-8"><div class="flex flex-col text-center tablet-sm:text-start items-center tablet-sm:items-start tablet-sm:max-w-[170px] desktop-sm:max-w-[215px] desktop-lg:max-w-[300px]"><span class="whitespace-pre-line text-center tablet-sm:text-start text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3 mb-4 tablet-sm:mb-6">Try Sprinklr for free with a 30-day trial</span><a data-link-type="external" href="https://lite.sprinklr.com/signup" target="_blank" rel="noreferrer noopener"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Free 30-Day Trial</span></div></a></div><div class="pt-6 tablet-sm:pt-0 tablet-sm:ps-6 desktop-sm:ps-11 desktop-lg:ps-16 flex-1 flex flex-col tablet-sm:flex-row items-center gap-6 tablet-sm:gap-8 desktop-lg:gap-14 border-primaryOceanBlue border-t tablet-sm:border-t-0 tablet-sm:border-s"><div class="flex tablet-sm:flex-col gap-6 tablet-sm:gap-3 desktop-sm:gap-4 tablet-sm:max-w-[108px] desktop-lg:max-w-[136px]"><img alt="5 star review blog home page" loading="lazy" width="128" height="24" decoding="async" data-nimg="1" class="h-5 desktop-lg:h-6 object-contain w-[108px] tablet-sm:w-auto block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/V7np2zsGaXRdWWW30uAno/1477a87e59021c707fa19244b27ff1b7/Frame_1000004304.png?w=128&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/V7np2zsGaXRdWWW30uAno/1477a87e59021c707fa19244b27ff1b7/Frame_1000004304.png?w=256&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/V7np2zsGaXRdWWW30uAno/1477a87e59021c707fa19244b27ff1b7/Frame_1000004304.png?w=256&q=50&fm=webp"/><p class="whitespace-pre-line text-center [text-wrap:balance] text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">750+ 5-star reviews</p></div><div class="flex-1 flex justify-center gap-4 tablet-sm:gap-6"><img alt="Spring 2024" loading="lazy" width="544" height="608" decoding="async" data-nimg="1" class="object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/SGvlCTW7TsZDvYmT1w2St/cec7a701d782787df84283fb5fd680c5/Group_1000004313.png?w=640&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/SGvlCTW7TsZDvYmT1w2St/cec7a701d782787df84283fb5fd680c5/Group_1000004313.png?w=1200&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/SGvlCTW7TsZDvYmT1w2St/cec7a701d782787df84283fb5fd680c5/Group_1000004313.png?w=1200&q=50&fm=webp"/><img alt="Winter 2024" loading="lazy" width="544" height="608" decoding="async" data-nimg="1" class="object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7ce5IznRlVOU6uP04p1nMB/99acfee46b9b39c037bf273e4cf61bf4/Group_1000004314.png?w=640&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7ce5IznRlVOU6uP04p1nMB/99acfee46b9b39c037bf273e4cf61bf4/Group_1000004314.png?w=1200&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7ce5IznRlVOU6uP04p1nMB/99acfee46b9b39c037bf273e4cf61bf4/Group_1000004314.png?w=1200&q=50&fm=webp"/><img alt="Enterprise Winter 2024" loading="lazy" width="544" height="608" decoding="async" data-nimg="1" class="object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1m8yViEv7fPP0nVQ1XfGTX/b8910bdc406e937f8c532b44d6915f03/Group_1000004315.png?w=640&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1m8yViEv7fPP0nVQ1XfGTX/b8910bdc406e937f8c532b44d6915f03/Group_1000004315.png?w=1200&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1m8yViEv7fPP0nVQ1XfGTX/b8910bdc406e937f8c532b44d6915f03/Group_1000004315.png?w=1200&q=50&fm=webp"/></div></div></div></section></div></div></section></main><div class="relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] after:w-full"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><clipPath id="curve-mask-:R3qmmmmmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:R3qmmmmmlda:)"><rect class="fill-black" x="0" y="0" height="100%" width="100%"></rect></g></svg></div></div><footer class="text-white w-full leading-none z-10 relative"><div class="w-full bg-black px-5 tablet-sm:px-10 desktop-sm:px-20 desktop-lg:px-[120px] pt-12 tablet-sm:pt-16 desktop-lg:pt-20 pb-10 desktop-lg:pb-16"><div class="desktop-sm:flex desktop-sm:border-b border-cometBlack"><section class="desktop-sm:pe-11 desktop-lg:pe-14 desktop-sm:border-r desktop-sm:border-cometBlack desktop-sm:flex-[2] desktop-sm:max-w-[216px] desktop-lg:max-w-[271px]"><div class="flex flex-col items-center justify-center gap-3.5 tablet-sm:gap-4 desktop-sm:items-start"><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-6">How can we help you?</p><a href="/contact-us/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Contact Us</button></a></div><div class="border-y border-cometBlack desktop-sm:border-b-0 py-8 tablet-sm:py-6 my-10"><div class="flex flex-wrap w-fit gap-x-12 gap-y-6 tablet-sm:gap-8 desktop-sm:gap-6 desktop-lg:gap-x-4"><a data-link-type="external" href="https://www.facebook.com/sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11 20" class="fill-black h-3.5"><path d="m9.765 11.445.53-3.448H6.978V5.76c0-.943.463-1.862 1.95-1.862h1.509V.96S9.066.728 7.757.728c-2.733 0-4.52 1.651-4.52 4.641v2.628H.2v3.448h3.038v8.336a12.092 12.092 0 0 0 3.74 0v-8.336h2.788Z"></path></svg></div></a><a data-link-type="external" href="https://twitter.com/Sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 9 9" class="fill-black h-3.5"><path d="M5.322 3.822 8.53.102h-.76L4.983 3.338 2.763.1H.204l3.36 4.892L.205 8.9h.76l2.94-3.412 2.343 3.412h2.56L5.322 3.832v-.01ZM4.284 5.034l-.339-.483L1.232.677h1.161L4.583 3.8l.339.483 2.836 4.06H6.597l-2.323-3.32.01.01Z"></path></svg></div></a><a data-link-type="external" href="https://www.linkedin.com/company/sprinklr/"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 20" class="fill-black h-3.5"><path d="M5.081 19.926H.988V7.108h4.093v12.818ZM3.032 5.36c-1.308 0-2.37-1.054-2.37-2.327 0-.611.25-1.198.694-1.63A2.405 2.405 0 0 1 3.032.728c.63 0 1.232.243 1.677.675.444.432.694 1.019.694 1.63 0 1.273-1.062 2.327-2.37 2.327ZM20.4 19.926h-4.084v-6.24c0-1.487-.031-3.394-2.128-3.394-2.128 0-2.455 1.616-2.455 3.287v6.347H7.645V7.108h3.925v1.749h.058c.546-1.007 1.881-2.07 3.872-2.07 4.143 0 4.904 2.653 4.904 6.098v7.04H20.4Z"></path></svg></div></a><a data-link-type="external" href="https://www.youtube.com/c/sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 20" class="fill-black h-3.5"><path d="M28.508 3.726c-.327-1.18-1.294-2.11-2.52-2.425C23.762.728 14.845.728 14.845.728s-8.917 0-11.141.573c-1.227.316-2.193 1.245-2.521 2.425-.596 2.139-.596 6.601-.596 6.601s0 4.463.596 6.601c.328 1.18 1.294 2.11 2.52 2.425 2.225.573 11.142.573 11.142.573s8.917 0 11.141-.573c1.227-.316 2.194-1.245 2.521-2.425.596-2.139.596-6.6.596-6.6s0-4.463-.596-6.602ZM11.994 14.44V6.213l7.409 4.114-7.409 4.114Z"></path></svg></div></a><a data-link-type="external" href="https://www.instagram.com/sprinklr/"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 20" class="fill-black h-3.5"><path d="M10.14 2.455c2.633 0 2.942.011 3.982.057.963.042 1.483.198 1.83.33.462.176.791.381 1.135.716.344.335.56.654.736 1.103.133.339.297.844.34 1.78.047 1.012.058 1.312.058 3.872 0 2.56-.011 2.86-.058 3.872-.043.936-.204 1.442-.34 1.78-.18.45-.392.769-.736 1.104a3.018 3.018 0 0 1-1.134.715c-.348.13-.868.289-1.83.33-1.041.046-1.35.058-3.983.058-2.632 0-2.941-.012-3.982-.057-.962-.042-1.482-.198-1.83-.331a3.066 3.066 0 0 1-1.135-.715 2.92 2.92 0 0 1-.735-1.103c-.133-.339-.297-.845-.34-1.78-.047-1.012-.059-1.313-.059-3.873 0-2.56.012-2.86.059-3.872.043-.936.203-1.441.34-1.78.18-.449.391-.768.735-1.103a3.02 3.02 0 0 1 1.135-.715c.348-.13.868-.29 1.83-.331 1.04-.05 1.354-.057 3.982-.057Zm0-1.727c-2.675 0-3.012.011-4.064.057-1.048.046-1.764.21-2.39.445a4.819 4.819 0 0 0-1.744 1.107A4.742 4.742 0 0 0 .803 4.033c-.242.609-.41 1.305-.457 2.328C.299 7.381.287 7.708.287 10.31c0 2.601.012 2.928.059 3.952.047 1.019.215 1.715.457 2.328a4.66 4.66 0 0 0 1.139 1.696c.547.532 1.099.86 1.744 1.107.626.236 1.342.4 2.394.445 1.052.046 1.385.057 4.064.057 2.68 0 3.012-.011 4.064-.057 1.049-.046 1.764-.21 2.394-.445a4.818 4.818 0 0 0 1.745-1.107 4.743 4.743 0 0 0 1.138-1.697c.242-.608.41-1.304.458-2.327.047-1.024.058-1.347.058-3.952 0-2.606-.011-2.93-.058-3.952-.047-1.02-.216-1.716-.458-2.328a4.66 4.66 0 0 0-1.138-1.697 4.903 4.903 0 0 0-1.745-1.107c-.626-.236-1.341-.4-2.394-.445C13.152.74 12.816.728 10.14.728Z"></path><path d="M10.14 5.392c-2.793 0-5.062 2.202-5.062 4.922 0 2.72 2.265 4.922 5.062 4.922 2.796 0 5.061-2.203 5.061-4.922 0-2.72-2.265-4.922-5.061-4.922Zm0 8.113c-1.815 0-3.286-1.43-3.286-3.195s1.47-3.195 3.286-3.195c1.815 0 3.285 1.43 3.285 3.195s-1.47 3.195-3.285 3.195ZM15.402 6.342c.652 0 1.181-.514 1.181-1.149 0-.634-.529-1.149-1.181-1.149s-1.181.515-1.181 1.15c0 .634.529 1.148 1.181 1.148Z"></path></svg></div></a></div></div></section><section class="flex-[9] desktop-sm:pb-10 desktop-lg:pb-14 desktop-sm:ps-10 desktop-lg:ps-14"><div class="block desktop-sm:hidden"><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R4mdqmmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rmdqmmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Products</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R4mdqmmmmmlda:" hidden="" role="region" aria-labelledby="radix-:Rmdqmmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R56dqmmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R16dqmmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Solutions</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R56dqmmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R16dqmmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R5mdqmmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1mdqmmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Company</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R5mdqmmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R1mdqmmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R66dqmmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R26dqmmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Resources</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R66dqmmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R26dqmmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="hidden desktop-sm:flex desktop-sm:justify-between gap-x-10"><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Products</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/customer-service/">Sprinklr Service</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/consumer-intelligence/">Sprinklr Insights</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/marketing-and-advertising/">Sprinklr Marketing</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/social-media-management/">Sprinklr Social</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/products/platform/">Unified CXM Platform</a></li></ul></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Solutions</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Industries</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/industries/cpg/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><a href="/industries/financial-services/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Financial Services</span></a></li><li class="block hover:underline"><a href="/industries/government/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Government</span></a></li><li class="block hover:underline"><a href="/industries/retail/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Retail</span></a></li><li class="block hover:underline"><a href="/industries/technology/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Technology</span></a></li><li class="block hover:underline"><a href="/industries/telecom/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Telecommunication</span></a></li><li class="block hover:underline"><a href="/industries/travel-hospitality/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Travel & Hospitality</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Teams</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/teams/marketing/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Marketing</span></a></li><li class="block hover:underline"><a href="/teams/customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li></ul></div></div></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Company</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/our-story/">Our Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/partners/">Partners</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/careers/">Careers</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/culture-talent/">Culture & Talent</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://investors.sprinklr.com/">Investor Relations</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/trust/">Security & Privacy</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/stories/">Customer Stories</a></li></ul><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Support</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a data-link-type="external" href="https://developer.sprinklr.com/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Developer Portal</span></a></li><li class="block hover:underline"><a href="/products/platform/integrations/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Integrations</span></a></li><li class="block hover:underline"><a href="/help/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Help Center</span></a></li><li class="block hover:underline"><a href="/contact-us/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Us</span></a></li></ul></div></div></div></div><div class="flex flex-col w-[140px] desktop-lg:w-[200px]"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Resources</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/analyst-reports/">Analyst Reports</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/demo-center/">Sprinklr Demo Center</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://www.sprinklr.com/cx-wise/#home">Podcasts</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/blog/">Blog</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/cxm/">Guides</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/resources/">eBooks</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/events/">Events & Webinars</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/lp/socialverse2023/">Masterclass</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/services/">Services</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/sprinklr-training/">Training</a></li></ul></div></div><div class="flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Social Media Topics</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/cxm/social-listening/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Listening Guide</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-monitoring/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Monitoring</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-management/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Management</span></a></li><li class="block hover:underline"><a href="/social-media-glossary/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social Media Glossary</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Customer Service Topics</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/cxm/ccaas/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CCaaS Guide</span></a></li><li class="block hover:underline"><a href="/cxm/what-is-customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service</span></a></li><li class="block hover:underline"><a href="/cxm/contact-center-ai/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Contact Center AI (CCAI)</span></a></li><li class="block hover:underline"><a href="/customer-service-glossary/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Customer Service Glossary</span></a></li></ul></div></div></div></section></div><section class="flex flex-col desktop-sm:flex-row desktop-sm:justify-between items-start desktop-sm:items-center pt-14 desktop-sm:pt-6 desktop-lg:pt-10 text-silverGray"><a href="/"><svg xmlns="http://www.w3.org/2000/svg" width="124" height="26" fill="none" class="h-8 tablet-sm:h-7 desktop-sm:h-6 desktop-lg:h-10 mb-8 desktop-sm:mb-0"><path fill="#fff" d="M40.328 16.488c.77.498 2.157 1.096 3.595 1.096 1.233 0 2.106-.548 2.106-1.594 0-2.34-6.42-1.594-6.42-5.628 0-2.292 2.054-3.487 4.52-3.487 1.746 0 2.67.548 3.852 1.295l-.976 1.445c-1.182-.499-1.798-.847-2.98-.847-1.18 0-2.105.498-2.105 1.544 0 2.39 6.42 1.544 6.42 5.629 0 2.042-1.798 3.536-4.469 3.536-2.054 0-3.595-.847-4.52-1.544l.977-1.445ZM51.371 25.803V7.173h2.209V8.57c0 .348-.052.647-.052.647h.052s1.078-2.291 4.16-2.291c3.339 0 5.444 2.59 5.444 6.326 0 3.835-2.362 6.326-5.65 6.326-2.824 0-3.852-2.142-3.852-2.142h-.05s.05.448.05 1.046v7.422h-2.31v-.1Zm5.804-8.269c1.952 0 3.596-1.544 3.596-4.283 0-2.64-1.439-4.334-3.493-4.334-1.85 0-3.596 1.245-3.596 4.334 0 2.142 1.233 4.283 3.493 4.283ZM72.79 9.316c-2.415 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.174h2.31v2.142c0 .498-.05.897-.05.897h.05c.566-1.594 2.774-3.188 4.675-3.188v2.291h-.051ZM75.254 19.328V7.174h2.363v12.104h-2.363v.05ZM89.893 19.328v-7.273c0-1.693-.36-3.038-2.311-3.038-2.414 0-4.16 1.943-4.16 4.433v5.828h-2.363V7.174h2.31v1.843c0 .349-.05.697-.05.697h.05a5.217 5.217 0 0 1 4.726-2.839c2.928 0 4.263 1.544 4.263 4.632v7.77h-2.465v.05ZM103.965 19.328l-3.749-5.728h-1.85v5.728h-2.362V.648h2.363v10.91h1.797l3.493-4.384h2.517l-4.007 5.28v.05l4.469 6.774-2.671.05ZM113.262 19.328c-1.952 0-4.16-.349-4.16-3.337V.649h2.362v14.993c0 1.494 1.284 1.544 1.798 1.544v2.142ZM123.075 9.216c-2.414 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.074h2.311v2.142c0 .498-.051.897-.051.897h.051c.565-1.594 2.774-3.188 4.674-3.188v2.291h-.051ZM76.435 4.634c.822 0 1.49-.647 1.49-1.445s-.668-1.444-1.49-1.444c-.823 0-1.49.646-1.49 1.444 0 .798.667 1.445 1.49 1.445Z"></path><path fill="#FAA21B" d="M2.368 3.451A2.901 2.901 0 0 1 5.45.761c.462.05 1.027.05 1.9.698 3.801 3.238 6.061 8.916 5.393 13.847-.051.25-.308.25-.41 0-1.08-3.536-4.623-7.57-7.756-8.816-1.49-.548-2.312-1.594-2.209-3.039Z"></path><path fill="#70BF54" d="M12.18 20.835c-.976-3.088-5.804-8.219-9.348-8.219-1.85 0-2.928 1.495-2.825 2.84.102 1.693 1.592 2.54 2.927 2.54 3.03 0 6.678 1.245 8.938 3.038.154.1.36 0 .308-.2Z"></path><path fill="#00BAE9" d="M16.544 25.504c-.051.249-.308.249-.41 0C12.127 13.4 19.318.1 24.66 0c2.825-.05 4.776 1.943 4.776 4.184 0 1.544-.513 2.79-2.362 3.786-4.674 2.54-9.913 9.115-10.53 17.533Z"></path><path fill="#128ACB" d="M21.066 20.985c-.154.1-.36 0-.308-.199.976-3.088 5.804-8.219 9.348-8.219 1.85 0 2.928 1.495 2.825 2.84-.103 1.693-1.592 2.54-2.928 2.54-2.979 0-6.625 1.345-8.937 3.038Z"></path></svg><span class="sr-only">Sprinklr Website Home</span></a><div class="flex flex-col desktop-sm:flex-row desktop-sm:w-full max-tablet-sm:items-start flex-1 desktop-sm:self-start desktop-sm:justify-end gap-y-3.5 tablet-sm:gap-y-4 desktop-sm:gap-x-6 desktop-lg:gap-x-10 desktop-sm:ms-10 desktop-lg:max-w-[1232px] [&>a]:inline-block [&>a]:flex-none"><a href="/supplier-code-of-conduct/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Supplier Code of Conduct</span></a><a href="/privacy/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Privacy</span></a><a href="/legal/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Legal</span></a><a href="/privacy-request/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Do Not Sell or Share My Info</span></a><a href="/#cookie-preferences"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Cookies</span></a><a href="/modern-slavery-statement/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Modern Slavery Statement</span></a><a data-link-type="external" href="https://prod2-sprcdn-assets.sprinklr.com/50400/c1f943e3-ac3d-407e-a438-5c60308e9f05-1143697824/Index_Egapro.pdf"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Index Egalité</span></a><a href="/terms/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Terms</span></a><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 flex-none">©2024, Sprinklr Inc.</span></div></section></div></footer><script src="/_next/static/chunks/webpack-5bde0fc87794853b.js" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0])</script><script>self.__next_f.push([1,"0:\"$L1\"\n"])</script><script>self.__next_f.push([1,"2:HL[\"/_next/static/css/1c4389953f49d5ca.css\",{\"as\":\"style\"}]\n3:HL[\"/_next/static/css/36c7b3c1e5233780.css\",{\"as\":\"style\"}]\n"])</script><script>self.__next_f.push([1,"4:I{\"id\":57948,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n6:I{\"id\":56628,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"\",\"async\":false}\n7:I{\"id\":47767,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebe"])</script><script>self.__next_f.push([1,"c3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n8:I{\"id\":57920,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1:[[],[\"$\",\"$L4\",null,{\"buildId\":\"5gbHZY5UOsbkOdBAkIU3X\",\"assetPrefix\":\"\",\"initialCanonicalUrl\":\"/us/blog/category/customer-service/\",\"initialTree\":[\"\",{\"children\":[[\"locale\",\"us\",\"d\"],{\"children\":[\"blog\",{\"children\":[\"category\",{\"children\":[[\"category\",\"customer-service\",\"d\"],{\"children\":[[\"page\",\"\",\"oc\"],{\"children\":[\"__PAGE__?{\\\"locale\\\":\\\"us\\\",\\\"category\\\":\\\"customer-service\\\"}\",{}]}]}]}]}]},\"$undefined\",\"$undefined\",true]}],\"initialHead\":[false,\"$L5\"],\"globalErrorComponent\":\"$6\",\"children\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":\"404\"}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],\"notFoundStyles\":[],\"childProp\":{\"current\":[null,\"$L9\",null],\"segment\":[\"locale\",\"us\",\"d\"]},\"styles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/1c4389953f49d5ca.css\",\"precedence\":\"next\"}]]}]}]]\n"])</script><script>self.__next_f.push([1,"b:I{\"id\":23049,\"chunks\":[\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"1203:static/chunks/app/[locale]/layout-982d738061f9271f.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"c:I{\"id\":51271,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"HeaderHeightContextProvider\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"9:[\"$\",\"html\",null,{\"lang\":\"en-US\",\"children\":[\"$La\",[\"$\",\"$Lb\",null,{\"locale\":\"us\",\"messages\":{\"First Name\":\"First Name\",\"searchFoundMultiplesMessage\":\"{count} {types} found\",\"searchNoResultsHeadline\":\"Sorry, we couldn’t find any {matches} for {year}.\",\"searchNoResultsSuggestionCopy\":\"Please try a different search or visit \u003c1\u003eSprinklr Newsroom\u003c/1\u003e for top press highlights.\",\"searchNoResultsSuggestionLinkText\":\"Sprinklr Newsroom\",\"noLocalizedContentHeadline\":\"We currently don’t have any of this content available in your language.\",\"noLocalizedContentSuggestion\":\"To view English language content for this section, please \u003c1\u003eclick here\u003c/1\u003e.\",\"noLocalizedContentSuggestionLinkText\":\"click here\",\"noLocalizedBlogContentHeadline\":\"No Articles Found\",\"noLocalizedBlogContentSuggestion\":\"Try searching for a different category or visit our \u003c1\u003eBlog Home\u003c/1\u003e to find more articles.\",\"noLocalizedBlogContentSuggestionLinkText\":\"Blog Home\",\"jobCount\":\"\u003cstrong\u003e{counts}\u003c/strong\u003e roles across \u003cstrong\u003e{office}\u003c/strong\u003e and \u003cstrong\u003e{department}\u003c/strong\u003e\",\"Privacy Policy\":\"Personal data will be processed in accordance with Sprinklr’s \u003ca target='_blank' href='https://www.sprinklr.com/privacy/'\u003eprivacy notice\u003c/a\u003e.\",\"welcomeBackMessage\":\"Welcome Back, {name}\",\"integrationsHeroCopy\":\"Sprinklr integrates with the software you already use. Unify your data under one platform — and enable teams across engagement, sales, marketing, advertising, and care to collaborate seamlessly.\",\"upcomingEventFormThankYouMessage\":\"We'll send you a confirmation email with information on how to access the event.\u003cbr /\u003e\u003cbr /\u003eDidn't get the email? Check your promotion or spam folders — and if it's not there, contact\",\"onDemandNoVideoEventFormThankYouMessage\":\"As soon as it's available, we'll send you an email with information on how access this video.\u003cbr /\u003eIn the meantime, we invite you to explore other Sprinklr events and resources.\",\"demoDaysSubheadline\":\"Why do so many enterprises turn to Sprinklr? In this weekly series of live 30-minute interactive sessions, our product experts will demo the industry-leading features and capabilities of the world’s only unified customer experience management (Unified-CXM) platform.\",\"Please check the email and provide a valid business email\":\"Please check the email and provide a valid business email.\",\"Please complete this required field\":\"Please complete this required field.\",\"Invalid Phone Characters\":\"A valid phone number may only contain numbers, +()-. or x\"},\"children\":[\"$\",\"$Lc\",null,{\"children\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"us\",\"d\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"us\",\"d\"],\"children\",\"blog\",\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"us\",\"d\"],\"children\",\"blog\",\"children\",\"category\",\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"us\",\"d\"],\"children\",\"blog\",\"children\",\"category\",\"children\",[\"category\",\"customer-service\",\"d\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"us\",\"d\"],\"children\",\"blog\",\"children\",\"category\",\"children\",[\"category\",\"customer-service\",\"d\"],\"children\",[\"page\",\"\",\"oc\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$Ld\",\"$Le\",null],\"segment\":\"__PAGE__?{\\\"locale\\\":\\\"us\\\",\\\"category\\\":\\\"customer-service\\\"}\"},\"styles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/36c7b3c1e5233780.css\",\"precedence\":\"next\"}]]}],\"segment\":[\"page\",\"\",\"oc\"]},\"styles\":[]}],\"segment\":[\"category\",\"customer-service\",\"d\"]},\"styles\":[]}],\"segment\":\"category\"},\"styles\":[]}],\"segment\":\"blog\"},\"styles\":[]}]}]}]]}]\n"])</script><script>self.__next_f.push([1,"5:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"1\",{\"children\":\"Latest Customer Service \u0026 Support Blogs | Sprinklr\"}],[\"$\",\"meta\",\"2\",{\"name\":\"description\",\"content\":\"Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience.\"}],[\"$\",\"meta\",\"3\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}],[\"$\",\"meta\",\"4\",{\"name\":\"robots\",\"content\":\"index, follow, max-image-preview:large\"}],[\"$\",\"meta\",\"5\",{\"name\":\"category\",\"content\":\"No Product Category\"}],[\"$\",\"link\",\"6\",{\"rel\":\"canonical\",\"href\":\"https://www.sprinklr.com/blog/category/customer-service/\"}],[\"$\",\"link\",\"7\",{\"rel\":\"alternate\",\"hrefLang\":\"x-default\",\"href\":\"https://www.sprinklr.com/blog/category/customer-service/\"}],[\"$\",\"link\",\"8\",{\"rel\":\"alternate\",\"hrefLang\":\"en-us\",\"href\":\"https://www.sprinklr.com/blog/category/customer-service/\"}],[\"$\",\"meta\",\"9\",{\"name\":\"google-site-verification\",\"content\":\"xBGBpzAAh1YQoUwtwqg-jiHw9FXQ-3aU99DB_PFwWqI\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:title\",\"content\":\"Latest Customer Service \u0026 Support Blogs | Sprinklr\"}],[\"$\",\"meta\",\"11\",{\"property\":\"og:description\",\"content\":\"Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience.\"}],[\"$\",\"meta\",\"12\",{\"property\":\"og:url\",\"content\":\"https://www.sprinklr.com/blog/category/customer-service/\"}],[\"$\",\"meta\",\"13\",{\"property\":\"og:image\",\"content\":\"https://www.sprinklr.com/spr-og.png\"}],[\"$\",\"meta\",\"14\",{\"property\":\"og:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"15\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"16\",{\"property\":\"og:type\",\"content\":\"website\"}],[\"$\",\"meta\",\"17\",{\"name\":\"twitter:card\",\"content\":\"summary\"}],[\"$\",\"meta\",\"18\",{\"name\":\"twitter:creator\",\"content\":\"@sprinklr\"}],[\"$\",\"meta\",\"19\",{\"name\":\"twitter:title\",\"content\":\"Sprinklr\"}],[\"$\",\"meta\",\"20\",{\"name\":\"twitter:description\",\"content\":\"Read the latest customer service blog posts from the Sprinklr blog to learn how to create a digital-first, proactive customer service experience.\"}],[\"$\",\"meta\",\"21\",{\"name\":\"twitter:image\",\"content\":\"https://www.sprinklr.com/spr-og.png\"}],[\"$\",\"meta\",\"22\",{\"name\":\"twitter:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"23\",{\"name\":\"twitter:image:width\",\"content\":\"1200\"}],[\"$\",\"link\",\"24\",{\"rel\":\"icon\",\"href\":\"/favicon.ico\",\"type\":\"image/x-icon\",\"sizes\":\"16x16\"}],[\"$\",\"link\",\"25\",{\"rel\":\"icon\",\"href\":\"/icon.png?de16186aef97c150\",\"type\":\"image/png\",\"sizes\":\"32x32\"}],[\"$\",\"link\",\"26\",{\"rel\":\"apple-touch-icon\",\"href\":\"/apple-icon.png?7f3b73fb089e6003\",\"type\":\"image/png\",\"sizes\":\"180x180\"}]]\n"])</script><script>self.__next_f.push([1,"d:null\n"])</script><script>self.__next_f.push([1,"f:I{\"id\":69954,\"chunks\":[\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"1203:static/chunks/app/[locale]/layout-982d738061f9271f.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"a:[\"$\",\"$Lf\",null,{\"tacticIdData\":{\"searchEngines\":[\"google.com\",\"bing.com\",\"yahoo.com\",\"yandex.com\",\"naver.com\"],\"internalOrigins\":[\"sprinklr.com\"],\"excludedInternalOrigins\":[\"https://lite.sprinklr.com/\"],\"trafficTypes\":[{\"contentType\":\"trafficType\",\"id\":\"5b0Qx0L2CxUqDCchunexo9\",\"name\":\"ORGANIC\",\"tacticId\":\"2070360\"},{\"contentType\":\"trafficType\",\"id\":\"4JW2vmRjm2wppjjxFI0Z0u\",\"name\":\"DIRECT\",\"tacticId\":\"2070368\"},{\"contentType\":\"trafficType\",\"id\":\"5gvFz7IrAtEKzLu7TkKeRm\",\"name\":\"INTERNAL_REFERRAL\",\"tacticId\":\"2070362\"},{\"contentType\":\"trafficType\",\"id\":\"3n071KfBswG8Qz6osdNXQl\",\"name\":\"EXTERNAL_REFERRAL\",\"tacticId\":\"2070361\"},{\"contentType\":\"trafficType\",\"id\":\"4ZIFUcf8RvKcOH4dKOCv97\",\"name\":\"DEFAULT\",\"tacticId\":\"2079489\"}]}}]\n"])</script><script>self.__next_f.push([1,"10:I{\"id\":97772,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"PageContextProvider\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"16:I{\"id\":83015,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"17:\"$Sreact.suspense\"\n"])</script><script>self.__next_f.push([1,"19:I{\"id\":60269,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1a:I{\"id\":46685,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1b:I{\"id\":63222,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"Image\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1c:I{\"id\":86845,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"11:HL[\"/fonts/proxima-nova/normal400/normal400.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n12:HL[\"/fonts/proxima-nova/normal600/normal600.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n13:HL[\"/fonts/proxima-nova/normal700/normal700.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n14:HL[\"/fonts/proxima-nova/normal800/normal800.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n15:Tbe3,"])</script><script>self.__next_f.push([1,".osano-cm-window {\n font-family: inherit;\n }\n\n button.osano-cm-buttons__button {\n color: #FFFFFF;\n background-color: #107EFF;\n text-transform: uppercase;\n font-weight: 700;\n font-size: 12px;\n letter-spacing: 0.4px;\n line-height: 24px;\n border-radius: 50px;\n padding: 6px 20px;\n font-family: inherit;\n border: none;\n }\n\n button.osano-cm-button--type_accept, button.osano-cm-button--type_denyAll {\n background-color: #FFFFFF;\n color: #107EFF;\n border: 2px #107EFF solid;\n box-sizing: border-box;\n padding: 4px 18px;\n }\n\n @media only screen and (max-width: 767px) {\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_save {\n width: 100%;\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept, .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll {\n width: calc(50% - 6px);\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept {\n margin-right: 6px;\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll {\n margin-left: 6px;\n }\n }\n\n span.osano-cm-toggle__switch {\n background-color: #B3B3B9;\n }\n\n .osano-cm-toggle__input:focus + .osano-cm-toggle__switch, .osano-cm-toggle__input:hover + .osano-cm-toggle__switch {\n background-color: #B3B3B9;\n border-color: #B3B3B9;\n }\n\n .osano-cm-toggle__input:checked + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:hover + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch {\n background-color: #70BF54;\n border-color: #70BF54;\n }\n\n .osano-cm-toggle__input:focus + .osano-cm-toggle__switch::before, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch::before {\n border: none;\n }\n\n button.osano-cm-buttons__button:hover {\n background-color: #185AD2\n }\n\n .osano-cm-toggle__switch {\n background-color: #107EFF;\n }\n\n .osano-cm-dialog--type_bar .osano-cm-button {\n margin-block: 4px;\n }\n\n @media screen and (min-width: 768px) {\n .osano-cm-dialog--type_bar .osano-cm-button {\n margin-block: 4px;\n }\n }\n\n .osano-cm-widget {\n display: none;\n }\n "])</script><script>self.__next_f.push([1,"e:[\"$\",\"$L10\",null,{\"value\":{\"locale\":\"us\",\"title\":\"Blog Category - Customer Service\",\"slug\":\"/blog/category/customer-service/\",\"translations\":{\"contentType\":\"translations\",\"id\":\"1MG5pdgW0aYYZEUYZrcMfl\",\"entryTitle\":\"en-US only\",\"languagesToRenderIn\":[\"English (en-US)\"]},\"productCategory\":\"\"},\"children\":[[\"$\",\"head\",null,{\"children\":[[[\"$\",\"link\",\"/images/favicon-16x16.png\",{\"rel\":\"icon\",\"href\":\"/images/favicon-16x16.png\",\"sizes\":\"16x16\",\"type\":\"image/png\"}],[\"$\",\"link\",\"/images/favicon-32x32.png\",{\"rel\":\"icon\",\"href\":\"/images/favicon-32x32.png\",\"sizes\":\"32x32\",\"type\":\"image/png\"}]],[\"$\",\"script\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"window.dataLayer = window.dataLayer ||[];\\n function gtag(){dataLayer.push(arguments);}\\n gtag('consent','default',{\\n 'ad_storage':'denied',\\n 'analytics_storage':'denied',\\n 'ad_user_data':'denied',\\n 'ad_personalization':'denied',\\n 'wait_for_update': 500\\n });\\n gtag(\\\"set\\\", \\\"ads_data_redaction\\\", true);\"}}],[[\"$\",\"script\",null,{\"src\":\"https://cmp.osano.com/AzyjdsTIBPVoA1Pcf/2ce77239-9583-4a50-9052-94c0043f2f56/osano.js\"}],[\"$\",\"style\",null,{\"children\":\"$15\"}],[\"$\",\"script\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\\n var cm = window.Osano ? window.Osano.cm : {};\\n var isOptOut = !cm.personalization;\\n window.optimizely = window.optimizely || [];\\n window.optimizely.push({\\n type: \\\"optOut\\\",\\n isOptOut: isOptOut\\n });\\n \"}}]],[[\"$\",\"script\",null,{\"id\":\"gtm-init-script\",\"type\":\"text/javascript\",\"dangerouslySetInnerHTML\":{\"__html\":\"(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\\n new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\\n j=d.createElement(s),dl=l!='dataLayer'?'\u0026l='+l:'';j.async=true;j.src=\\n 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\\n })(window,document,'script','dataLayer','GTM-WKNHCN');\"}}],[\"$\",\"noscript\",null,{\"children\":[\"$\",\"iframe\",null,{\"src\":\"https://www.googletagmanager.com/ns.html?id=GTM-WKNHCN\",\"height\":\"0\",\"width\":\"0\",\"style\":{\"display\":\"none\",\"visibility\":\"hidden\"}}]}]],[\"$\",\"$L16\",null,{\"strategy\":\"lazyOnload\",\"src\":\"https://cdn.optimizely.com/js/24379050017.js\"}],\"$undefined\"]}],[\"$\",\"body\",null,{\"className\":\"font-sans\",\"children\":[[\"$\",\"$17\",null,{\"fallback\":null,\"children\":\"$L18\"}],[\"$\",\"main\",null,{\"data-element-id\":\"page-template-blog-post-category\",\"data-element-type\":\"page-template\",\"children\":[[\"$\",\"$L19\",null,{\"subnavData\":{\"contentType\":\"blogSubNav\",\"id\":\"4y5IOAyrx5rQs3t2rTi0YJ\",\"name\":\"Blog Post Page SubNav\",\"blogCategories\":[{\"contentType\":\"blogCategory\",\"id\":\"L21wr3x3WIpDcYBt85QwT\",\"name\":\"Unified-CXM\",\"slug\":\"/blog/category/unified-cxm/\"},{\"contentType\":\"blogCategory\",\"id\":\"236u8Y2G9oaSMYkTR7e1wM\",\"name\":\"Platform \u0026 Technology\",\"slug\":\"/blog/category/platform-technology/\"},{\"contentType\":\"blogCategory\",\"id\":\"46uvZyL7kmvFRwzZ98gjQH\",\"name\":\"Customer Service\",\"slug\":\"/blog/category/customer-service/\"},{\"contentType\":\"blogCategory\",\"id\":\"5DnTHBKgVuIyK31PJORwsm\",\"name\":\"Marketing \u0026 Advertising\",\"slug\":\"/blog/category/marketing-advertising/\"},{\"contentType\":\"blogCategory\",\"id\":\"4ocfrYlebbF03gmknlyFvQ\",\"name\":\"Research \u0026 Insights\",\"slug\":\"/blog/category/research-insights/\"},{\"contentType\":\"blogCategory\",\"id\":\"66ORcW09H7P7zwMhXyok9f\",\"name\":\"Social Media Management\",\"slug\":\"/blog/category/social-media-management/\"},{\"contentType\":\"blogCategory\",\"id\":\"1niZD4PN6JtSAlz1S7WB5z\",\"name\":\"Customer Stories\",\"slug\":\"/blog/category/customer-stories/\"},{\"contentType\":\"blogCategory\",\"id\":\"6c3ugAUyZxKTNNaXpdSqRQ\",\"name\":\"Announcements\",\"slug\":\"/blog/category/announcements/\"},{\"contentType\":\"blogCategory\",\"id\":\"7uM6NA1ddYisytXaZPBWib\",\"name\":\"Culture \u0026 Talent\",\"slug\":\"/blog/category/culture-talent/\"},{\"contentType\":\"blogCategory\",\"id\":\"3M21gBnC6hUB94HKaqve4k\",\"name\":\"AI\",\"slug\":\"/blog/category/ai/\"}],\"menus\":[{\"contentType\":\"navLinkMenu\",\"id\":\"5ODaU6BGk9KNN7rRdJ058F\",\"name\":\"Guides\",\"label\":\"Guides\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2ZhfZebLAmUPNqVuf6iDV9\",\"title\":\"Service\",\"description\":\"Read guides on streamlining customer service and support.\",\"url\":\"/cxm/topics/?sort=newest\u0026category=service\"},{\"contentType\":\"refreshNavLink\",\"id\":\"Lfy5hjMTNlfRwkkCmVQkr\",\"title\":\"Marketing\",\"description\":\"Learn tactics for audience engagement and brand visibility.\",\"url\":\"/cxm/topics/?sort=newest\u0026category=marketing\"},{\"contentType\":\"refreshNavLink\",\"id\":\"4ZE5xHbq5LmzQKme6Z76Jq\",\"title\":\"Social\",\"description\":\"Find insights on how to utilize social media for growth.\",\"url\":\"/cxm/topics/?sort=newest\u0026category=social\"},{\"contentType\":\"refreshNavLink\",\"id\":\"7h1KbI7ixybKJcHt4hIAo3\",\"title\":\"Insights\",\"description\":\"Learn to analyze data for strategic consumer insights and research.\",\"url\":\"/cxm/topics/?sort=newest\u0026category=insights\"},{\"contentType\":\"refreshNavLink\",\"id\":\"5l2YqdkivnkJI9abYKO3Mi\",\"title\":\"Experience\",\"description\":\"Explore how to enhance the customer experience journey.\",\"url\":\"/cxm/topics/?sort=newest\u0026category=cxm\"}],\"isLinkDescriptionsEnabled\":true},{\"contentType\":\"navLinkMenu\",\"id\":\"3Ck8zutT7gbF0LIIVSUyLP\",\"name\":\"Glossary\",\"label\":\"Glossary\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"7jenukopsNaX7U5xKK05U3\",\"title\":\"Customer Service Glossary\",\"url\":\"/customer-service-glossary/\"},{\"contentType\":\"refreshNavLink\",\"id\":\"4thEgu1Xlkvf5zfOFWaIxR\",\"title\":\"Social Media Glossary\",\"url\":\"/social-media-glossary/\"}],\"isLinkDescriptionsEnabled\":false},{\"contentType\":\"navLinkMenu\",\"id\":\"2E9DmHce3Z4ac25uuB7UbU\",\"name\":\"Podcasts\",\"label\":\"Podcasts\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"utGuse1qLrIPKiMji6HIx\",\"title\":\"CX-WISE\",\"url\":\"/cx-wise/\"},{\"contentType\":\"refreshNavLink\",\"id\":\"26HWoniVeuSLSx97RbajEm\",\"title\":\"AI-Wise\",\"url\":\"/cx-wise/ai-wise/\"}],\"isLinkDescriptionsEnabled\":false},{\"contentType\":\"navLinkMenu\",\"id\":\"641QEekhymvGvBRRgYaC9L\",\"name\":\"Reports\",\"label\":\"Reports\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"6D8Zy3by79nWST3X1pspZn\",\"title\":\"Industry Reports\",\"url\":\"/resources/\"},{\"contentType\":\"refreshNavLink\",\"id\":\"3HVgivkhOBM7KFu2kqn91s\",\"title\":\"Ebooks\",\"url\":\"/resources/\"}],\"isLinkDescriptionsEnabled\":false}]}}],[[\"$\",\"section\",\"6x88xPFUBwrOHuk3jgED60\",{\"data-widget-name\":\"blogCategoryHero\",\"id\":\"6x88xPFUBwrOHuk3jgED60\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative\",\"children\":[[\"$\",\"div\",null,{\"className\":\"w-full flex h-32 absolute -translate-y-10\",\"children\":[[\"$\",\"div\",null,{\"className\":\"h-full w-[60%] rounded-full -z-10 bg-primaryOceanBlue/80 transform-gpu blur-[60px]\"}],[\"$\",\"div\",null,{\"className\":\"h-full w-[40%] rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[60px]\"}]]}],[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto relative pt-8 tablet-sm:pt-12 desktop-sm:pt-16 desktop-lg:pt-20\",\"children\":[[\"$\",\"div\",null,{\"className\":\"border-b border-lightGrey pb-6\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-2 pb-2.5 tablet-sm:pb-4 desktop-lg:pb-6\",\"children\":\"Customer Service\"}],[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":\"Create a digital-first, proactive customer service experience.\"}]]}],[\"$\",\"div\",null,{\"className\":\"border-b border-lightGrey pt-6 pb-8 tablet-sm:py-10 desktop-lg:py-16 grid grid-cols-1 gap-6 tablet-sm:grid-cols-2 tablet-sm:gap-12 desktop-lg:gap-20\",\"children\":[[\"$\",\"div\",null,{\"className\":\"h-full flex flex-col max-w-[312px] tablet-sm:max-w-[320px] desktop-sm:max-w-[440px] desktop-lg:max-w-[577px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1 flex flex-col\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/contact-center-trends/\",\"className\":\"relative cursor-pointer mb-6 peer border border-lightGrey rounded-[8px] overflow-hidden h-48 tablet-sm:h-[200px] desktop-sm:h-[260px] desktop-lg:h-80\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/1GnqIxLpNEohVw3FJYbX46/125054283982c0afd2ca04ea076cb3c9/image.png\",\"alt\":\"9 Contact Centers Trends for 2024\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"div\",null,{\"className\":\"inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-highlight text-black mb-4 desktop-lg:mb-3\",\"children\":\"FEATURED\"}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/contact-center-trends/\",\"className\":\"cursor-pointer peer-hover:text-primaryOceanBlue peer-hover:underline hover:underline hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line line-clamp-2 tablet-sm:line-clamp-3 text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 mb-4\",\"children\":\"9 Contact Centers Trends for 2024\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-2 desktop-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"May 8, 2024\",\" • \",10,\" \",\"MIN READ\"]}]]}],[\"$\",\"div\",null,{\"className\":\"h-full flex flex-col max-w-[312px] tablet-sm:max-w-[320px] desktop-sm:max-w-[440px] desktop-lg:max-w-[577px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1 flex flex-col\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-digital-transformation/\",\"className\":\"relative cursor-pointer mb-6 peer border border-lightGrey rounded-[8px] overflow-hidden h-48 tablet-sm:h-[200px] desktop-sm:h-[260px] desktop-lg:h-80\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/zwZFSqS6HTEGwm4Sblyjo/e882899c6e046c89e7c1d14396a86449/Feature_Banner_Customer_Service_Digital_Transformation.jpeg\",\"alt\":\"How to Improve Customer Service with Digital Transformation\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"div\",null,{\"className\":\"inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-highlight text-black mb-4 desktop-lg:mb-3\",\"children\":\"FEATURED\"}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-digital-transformation/\",\"className\":\"cursor-pointer peer-hover:text-primaryOceanBlue peer-hover:underline hover:underline hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line line-clamp-2 tablet-sm:line-clamp-3 text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 mb-4\",\"children\":\"How to Improve Customer Service with Digital Transformation\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-2 desktop-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"June 14, 2024\",\" • \",10,\" \",\"MIN READ\"]}]]}]]}]]}]]}]}]}],[\"$\",\"section\",\"3QYIrSIekLkbj17UwgPCws\",{\"data-widget-name\":\"widgetPaginatedGrid\",\"id\":\"3QYIrSIekLkbj17UwgPCws\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto\",\"children\":[null,[\"$\",\"div\",null,{\"className\":\"grid grid-cols-1 tablet-sm:grid-cols-2 desktop-sm:grid-cols-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/ecommerce-customer-service/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/47JWFuX7zGDr2EGWrxkZKS/a6dabb6f9787342bfb41cdfd9f2bbed2/AdobeStock_985909662.jpeg\",\"alt\":\"E-Commerce Customer Service: The 2024 Success Plan\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/ecommerce-customer-service/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"E-Commerce Customer Service: The 2024 Success Plan\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 13, 2024\",\" • \",14,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"A\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/aashika-suresh/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Aashika Suresh\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-experience-software/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7JuR5HCcb73p3RwnJwXH6Z/b015448839e5d2828e7fdb68c10dfdb1/customer_experience_software_featured.jpg\",\"alt\":\"Best Customer Experience Platforms in 2024 (+Pricing)\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-experience-software/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Best Customer Experience Platforms in 2024 (+Pricing)\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 13, 2024\",\" • \",28,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png\",\"alt\":\"Aksheeta Tyagi\",\"fill\":false,\"width\":750,\"height\":750,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/aksheeta-tyagi/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Aksheeta Tyagi\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-accountability/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/5vYqUBgI3RJLSUmM6Bprgc/f4ca07dc9028f2c11ad986e0c8fd94b3/customer_service_accountability_thumbnail.jpg\",\"alt\":\"Why is Accountability in Customer Service Important? \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-accountability/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Why is Accountability in Customer Service Important? \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 12, 2024\",\" • \",8,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"S\"}],[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png\",\"alt\":\"Aksheeta Tyagi\",\"fill\":false,\"width\":750,\"height\":750,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4\"}]]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/simran/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Simran\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/aksheeta-tyagi/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Aksheeta Tyagi\"}],\"prefetch\":true}]]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-dashboards/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/1FxYczLR6IVaOSht7tixMk/7a5559e65e079179514b8602573f25e3/customer_service_dashboard_thumbnail.jpg\",\"alt\":\"How to Use Customer Service Dashboards [+7 Examples] \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-dashboards/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"How to Use Customer Service Dashboards [+7 Examples] \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 12, 2024\",\" • \",13,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"R\"}],[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7IW5H5uAjhJcJmXtfgsNBk/9486254e8eec0052400215fb2e18a0ef/IMG_1479.jpeg.png\",\"alt\":\"Aksheeta Tyagi\",\"fill\":false,\"width\":750,\"height\":750,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4\"}]]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/rohan/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Rohan C\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/aksheeta-tyagi/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Aksheeta Tyagi\"}],\"prefetch\":true}]]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/online-customer-service/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/3DkWvpVSX4hNrE5bc6h3iZ/3ba50e4ea8c16f3b12eb6f3610a2e243/Online_customer_service_feature_banner.jpeg\",\"alt\":\"7 Effective Ways to Elevate Online Customer Service\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/online-customer-service/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"7 Effective Ways to Elevate Online Customer Service\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 12, 2024\",\" • \",11,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"S\"}],[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png\",\"alt\":\" Jayadeep Subhashis\",\"fill\":false,\"width\":1737,\"height\":1737,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4\"}]]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/simran/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Simran\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/jayadeep-subhashis/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\" Jayadeep Subhashis\"}],\"prefetch\":true}]]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/calculate-churn-rate/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/3whpnVB0vxka4gDLMctcjd/60c92121b861c8723eb78c8a1863312c/Customer_Churn_Rate.jpeg\",\"alt\":\"How to Calculate Churn Rate [+ 7 Tips to Reduce it] \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/calculate-churn-rate/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"How to Calculate Churn Rate [+ 7 Tips to Reduce it] \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 12, 2024\",\" • \",18,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png\",\"alt\":\" Jayadeep Subhashis\",\"fill\":false,\"width\":1737,\"height\":1737,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\"}],[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4\",\"children\":\"S\"}]]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/jayadeep-subhashis/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\" Jayadeep Subhashis\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/subhjeet-vimal/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Subhjeet Vimal\"}],\"prefetch\":true}]]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/active-listening-in-customer-service/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/3pgWH41ltk6G0dUawu1vrj/2c6d7e70d6572e97fafdbf0e80add125/AdobeStock_852862725.jpeg\",\"alt\":\"Active Listening in Customer Service: 6 Ways to Implement It \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/active-listening-in-customer-service/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Active Listening in Customer Service: 6 Ways to Implement It \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 11, 2024\",\" • \",14,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"A\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/aashika-suresh/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Aashika Suresh\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/genesys-alternatives/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/36qDOyFuVrFg5Y0knIjIM3/9480e2dac2d0e5b4c0959fc938a035fb/Genesys_Alternatives_With_Background.png\",\"alt\":\"Genesys Alternatives: 7 Best Competitors in 2024\",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/genesys-alternatives/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Genesys Alternatives: 7 Best Competitors in 2024\"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"November 8, 2024\",\" • \",24,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/5Dgi0ZB4hGmlHMfXxfqduF/afede8d63b8a41cb0f37594331c1198f/1583156129720__1_.jpg.png\",\"alt\":\"Priyanka Malik\",\"fill\":false,\"width\":256,\"height\":256,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/priyanka-malik/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Priyanka Malik\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/working-in-call-center/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/6LbxomZ7aVgF0ZNjj3NCpx/abd49651cd7c9abfc95a19deeb74557f/Working_in_Call_Centers.jpeg\",\"alt\":\"Working in Call Centers: The Role and Realities of Agents \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/working-in-call-center/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Working in Call Centers: The Role and Realities of Agents \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"October 29, 2024\",\" • \",13,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"D\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/dumpy-sharma/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Dumpy Sharma\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey desktop-sm:border-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-education/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/1vQTYhc4LBzov7RLWxMr4D/7b806c2df317407e59c09adc8149959a/Customer_Education.jpeg\",\"alt\":\"Customer Education: The Implementation Guide (Examples + FAQs) \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-education/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Customer Education: The Implementation Guide (Examples + FAQs) \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"October 29, 2024\",\" • \",13,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/4Sc9cBvaLF4qa0umYJFQZM/5d2b1d9943ea2093982d3799de52741c/Bhavya_Aggrawal.jpeg\",\"alt\":\"Bhavya Aggarwal\",\"fill\":false,\"width\":1024,\"height\":1024,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/bhavya-aggarwal/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Bhavya Aggarwal\"}],\"prefetch\":true}],null]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey max-desktop-sm:border-0 desktop-sm:border-0 max-tablet-sm:border-b\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-experience-kpis/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/3LjLWah5dQUGfZK9j1NEu5/b6eb914499855a5b65471afb62fafb0c/Customer_Experience_KPI.jpeg\",\"alt\":\"Top 9 Customer Experience KPIs to Monitor in 2024 \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-experience-kpis/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Top 9 Customer Experience KPIs to Monitor in 2024 \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"October 29, 2024\",\" • \",12,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"R\"}],[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/sAfZXcgx9PYudmZjm7RNw/27b08ef6077b10270baea4389fdc6569/Jaydeep.png\",\"alt\":\" Jayadeep Subhashis\",\"fill\":false,\"width\":1737,\"height\":1737,\"className\":\"w-8 desktop-lg:w-10 rounded-full aspect-square object-cover border-2 border-white -translate-x-1/4\"}]]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/rohan/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"Rohan C\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/jayadeep-subhashis/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\" Jayadeep Subhashis\"}],\"prefetch\":true}]]}]]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"pb-6 tablet-sm:pb-10 desktop-lg:pb-12 mt-8 tablet-sm:mt-10 desktop-lg:mt-12 border-b border-lightGrey max-desktop-sm:border-0 desktop-sm:border-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-[312px] tablet-sm:w-[330px] desktop-sm:w-[292px] desktop-lg:w-[390px] flex flex-col h-full\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex-1\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-experience/\",\"className\":\"block peer relative w-full overflow-hidden rounded-[8px] border border-lightGrey aspect-thumbnail\",\"children\":[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7AiaVl03uEcKx93iTHF9kx/30ce9be1480d6e805aeb709d616f530e/Customer_Service_Experience-Feature_Banner.jpeg\",\"alt\":\"Customer Service Experience: Top Five Strategies and The Role of AI \",\"fill\":true,\"width\":\"$undefined\",\"height\":\"$undefined\",\"className\":\"object-cover desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300\"}],\"prefetch\":true}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/customer-service-experience/\",\"className\":\"cursor-pointer hover:underline hover:text-primaryOceanBlue peer-hover:underline peer-hover:text-primaryOceanBlue\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-3 tablet-sm:mt-4 desktop-sm:mt-6 mb-4 group-hover:text-primaryOceanBlue line-clamp-3\",\"children\":\"Customer Service Experience: Top Five Strategies and The Role of AI \"}],\"prefetch\":true}]]}],[\"$\",\"div\",null,{\"className\":\"space-y-4 tablet-sm:space-y-6\",\"children\":[[\"$\",\"span\",null,{\"className\":\"uppercase text-cometBlack text-mobile-sm/label-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1\",\"children\":[\"October 21, 2024\",\" • \",13,\" \",\"MIN READ\"]}],[\"$\",\"div\",null,{\"className\":\"flex items-center desktop-sm:gap-3 gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex items-center justify-center uppercase bg-slateGray text-white text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-4 w-8 desktop-lg:w-10 rounded-full aspect-square object-cover\",\"children\":\"G\"}],null]}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-6 text-primaryOceanBlue\",\"children\":[[\"$\",\"$L1a\",null,{\"href\":\"/blog/author/g-v-umamaheswar/\",\"children\":[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line\",\"children\":\"G V Umamaheswar\"}],\"prefetch\":true}],null]}]]}]]}]]}]}]]}],[\"$\",\"nav\",null,{\"role\":\"navigation\",\"aria-label\":\"pagination\",\"className\":\"mx-auto flex w-full justify-center mt-11 tablet-sm:mt-8\",\"children\":[\"$\",\"ul\",null,{\"className\":\"flex flex-row items-center gap-[14px] tablet-sm:gap-[26px] desktop-sm:gap-6 desktop-lg:gap-[26px]\",\"children\":[[\"$\",\"li\",null,{\"value\":0,\"className\":\"inline pointer-events-none\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current bg-mediumGrey border-mediumGrey pointer-events-none cursor-none w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":true,\"children\":[\"$\",\"span\",null,{\"aria-label\":\"Go to previous page\",\"className\":\"$undefined\",\"children\":[[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"fill\":\"none\",\"viewBox\":\"0 0 12 12\",\"className\":\"fill-white w-[10px] h-[10px] tablet-sm:w-[22px] tablet-sm:h-[20px] desktop-sm:w-[18px] desktop-sm:h-[18px] desktop-lg:w-[22px] desktop-lg:h-[20px]\",\"children\":[\"$\",\"path\",null,{\"d\":\"M3.47 5.334h8.115v1.333H3.47l3.576 3.576-.943.943L.918 6 6.103.815l.943.943L3.47 5.334Z\"}]}]}],[\"$\",\"span\",null,{\"aria-hidden\":\"true\",\"className\":\"sr-only\",\"children\":\"Previous\"}]]}]}]}],[[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/\",\"children\":[\"$\",\"li\",null,{\"value\":1,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-white border-primaryOceanBlue text-primaryOceanBlue w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":1}]}]}]}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/page/2/\",\"children\":[\"$\",\"li\",null,{\"value\":2,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":2}]}]}]}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/page/3/\",\"children\":[\"$\",\"li\",null,{\"value\":3,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":3}]}]}]}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/page/4/\",\"children\":[\"$\",\"li\",null,{\"value\":4,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":4}]}]}]}],[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/page/5/\",\"children\":[\"$\",\"li\",null,{\"value\":5,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-paleSilver text-black border-paleSilver hover:text-white hover:bg-primaryOceanBlue/80 transition-colors w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1\",\"children\":5}]}]}]}]],[\"$\",\"$L1a\",null,{\"href\":\"/blog/category/customer-service/page/2/\",\"children\":[\"$\",\"li\",null,{\"value\":2,\"className\":\"inline\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center fill-current cursor-pointer bg-primaryOceanBlue border-primaryOceanBlue text-white w-8 h-8 tablet-sm:w-14 tablet-sm:h-14 desktop-lg:w-16 desktop-lg:h-16 rounded-sm tablet-sm:rounded-[6px] border-[0.5px] tablet-sm:border-[1px]\",\"disabled\":false,\"children\":[\"$\",\"span\",null,{\"aria-label\":\"Go to next page\",\"className\":\"$undefined\",\"children\":[[\"$\",\"span\",null,{\"aria-hidden\":\"true\",\"className\":\"sr-only\",\"children\":\"Next\"}],[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"fill\":\"none\",\"viewBox\":\"0 0 12 12\",\"className\":\"fill-white w-[10px] h-[10px] tablet-sm:w-[22px] tablet-sm:h-[20px] desktop-sm:w-[18px] desktop-sm:h-[18px] desktop-lg:w-[22px] desktop-lg:h-[20px]\",\"children\":[\"$\",\"path\",null,{\"d\":\"M8.532 5.333 4.956 1.757 5.9.814 11.085 6l-5.186 5.185-.943-.943 3.576-3.575H.418V5.333h8.114Z\"}]}]}]]}]}]}]}]]}]}]]}]}],[\"$\",\"section\",\"sOUVVJWr3nkSpBbWTz1Im\",{\"data-widget-name\":\"widgetProductSection\",\"id\":\"sOUVVJWr3nkSpBbWTz1Im\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]\",\"style\":{\"--mobile-curve-height\":0,\"--tablet-curve-height\":0,\"--desktop-small-curve-height\":0,\"--desktop-large-curve-height\":0},\"id\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"className\":\"w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none\",\"preserveAspectRatio\":\"none\",\"viewBox\":\"0 0 100 100\",\"children\":[\"$\",\"path\",null,{\"className\":\"fill-[#FFFFFF]\",\"d\":\"m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z\"}]}],[\"$\",\"div\",null,{\"className\":\"pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16\",\"children\":[\"$undefined\",[[\"$\",\"section\",\"7du4sOTQhph55s8s9Cz7qc\",{\"data-widget-name\":\"awardsShowcaseBanner\",\"id\":\"7du4sOTQhph55s8s9Cz7qc\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto bg-angledSkyGradient rounded-[4px] flex flex-col tablet-sm:flex-row gap-6 desktop-sm:gap-11 desktop-lg:gap-16 p-6 tablet-sm:p-8 desktop-sm:p-12 desktop-lg:px-16 desktop-lg:py-8\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex flex-col text-center tablet-sm:text-start items-center tablet-sm:items-start tablet-sm:max-w-[170px] desktop-sm:max-w-[215px] desktop-lg:max-w-[300px]\",\"children\":[[\"$\",\"span\",null,{\"className\":\"whitespace-pre-line text-center tablet-sm:text-start text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3 mb-4 tablet-sm:mb-6\",\"children\":\"Try Sprinklr for free\u2028with a 30-day trial\"}],[\"$\",\"$L1c\",null,{\"contentType\":\"refreshCta\",\"id\":\"2eZ0295gp1m5ELR3rU2H1v\",\"name\":\"CTA\",\"type\":\"BUTTON\",\"label\":\"Free 30-Day Trial\",\"url\":\"https://lite.sprinklr.com/signup\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":true,\"children\":[\"$\",\"div\",null,{\"children\":[null,[\"$\",\"span\",null,{\"children\":\"Free 30-Day Trial\"}]],\"className\":\"spr-btn spr-btn-primary spr-btn-default\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"pt-6 tablet-sm:pt-0 tablet-sm:ps-6 desktop-sm:ps-11 desktop-lg:ps-16 flex-1 flex flex-col tablet-sm:flex-row items-center gap-6 tablet-sm:gap-8 desktop-lg:gap-14 border-primaryOceanBlue border-t tablet-sm:border-t-0 tablet-sm:border-s\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex tablet-sm:flex-col gap-6 tablet-sm:gap-3 desktop-sm:gap-4 tablet-sm:max-w-[108px] desktop-lg:max-w-[136px]\",\"children\":[[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/V7np2zsGaXRdWWW30uAno/1477a87e59021c707fa19244b27ff1b7/Frame_1000004304.png\",\"alt\":\"5 star review blog home page\",\"fill\":false,\"width\":128,\"height\":24,\"className\":\"h-5 desktop-lg:h-6 object-contain w-[108px] tablet-sm:w-auto block\"}],\"$undefined\",\"$undefined\"],[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-center [text-wrap:balance] text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3\",\"children\":\"750+\u20285-star reviews\"}]]}],[\"$\",\"div\",null,{\"className\":\"flex-1 flex justify-center gap-4 tablet-sm:gap-6\",\"children\":[[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/SGvlCTW7TsZDvYmT1w2St/cec7a701d782787df84283fb5fd680c5/Group_1000004313.png\",\"alt\":\"Spring 2024\",\"fill\":false,\"width\":544,\"height\":608,\"className\":\"object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block\"}],\"$undefined\",\"$undefined\"],[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/7ce5IznRlVOU6uP04p1nMB/99acfee46b9b39c037bf273e4cf61bf4/Group_1000004314.png\",\"alt\":\"Winter 2024\",\"fill\":false,\"width\":544,\"height\":608,\"className\":\"object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block\"}],\"$undefined\",\"$undefined\"],[[\"$\",\"$L1b\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/1m8yViEv7fPP0nVQ1XfGTX/b8910bdc406e937f8c532b44d6915f03/Group_1000004315.png\",\"alt\":\"Enterprise Winter 2024\",\"fill\":false,\"width\":544,\"height\":608,\"className\":\"object-contain w-auto h-20 desktop-sm:h-32 desktop-lg:h-40 block\"}],\"$undefined\",\"$undefined\"]]}]]}]]}]}]]]}]]}]}]}]]]}],[\"$\",\"$17\",null,{\"fallback\":null,\"children\":\"$L1d\"}]]}]]}]\n"])</script><script>self.__next_f.push([1,"1e:I{\"id\":13562,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"CurvedTopBackground\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1d:[[\"$\",\"div\",null,{\"className\":\"relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] after:w-full\",\"children\":[\"$\",\"$L1e\",null,{\"bgFillClassname\":\"fill-black\"}]}],\"$L1f\"]\n"])</script><script>self.__next_f.push([1,"20:I{\"id\":50348,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"21:I{\"id\":2897,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"HeightObserver\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"22:I{\"id\":37947,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"23:I{\"id\":53997,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"FirstRowWrapper\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"24:I{\"id\":50021,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"CTAComponent\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"25:I{\"id\":10602,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"HeaderIconConditionalWrapper\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"26:I{\"id\":41329,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"18:[\"$\",\"$L20\",null,{\"children\":[\"$\",\"$L21\",null,{\"className\":\"sticky top-0 z-30\",\"isMinimal\":false,\"children\":[[\"$\",\"div\",null,{\"className\":\"desktop-sm:hidden\",\"children\":[\"$\",\"$L22\",null,{\"mainLogoCta\":{\"name\":\"Sprinklr Logo\",\"label\":\"Sprinklr Logo\",\"url\":\"/\",\"action\":\"NAVIGATE\"},\"primaryCta\":{\"contentType\":\"refreshCta\",\"id\":\"4a8HaHdm5vvUQpiMVFcvos\",\"name\":\"Header - Demo\",\"type\":\"BUTTON\",\"label\":\"Demo\",\"url\":\"/demo/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"loginCta\":{\"contentType\":\"refreshCta\",\"id\":\"44wxoessCg23p4ejC2LVxI\",\"name\":\"Header - Login\",\"type\":\"LINK\",\"label\":\"Login\",\"url\":\"https://app.sprinklr.com/ui/app-redirect\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"supportCta\":{\"contentType\":\"refreshCta\",\"id\":\"5soxD6Oqzdf37TLzrQ4pno\",\"name\":\"Header - Support\",\"type\":\"BUTTON\",\"label\":\"Support\",\"url\":\"/help\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"secondaryCta\":{\"contentType\":\"refreshCta\",\"id\":\"42tF5Dv0kNR30M5Ti62VS4\",\"name\":\"Header - Pricing\",\"type\":\"LINK\",\"label\":\"Pricing\",\"url\":\"/pricing/customer-service/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"auxCta\":{\"contentType\":\"refreshCta\",\"id\":\"5BbPWnypEszJ1g0hiiIOw4\",\"name\":\"Header - Free Trial\",\"type\":\"BUTTON\",\"label\":\"Free Trial\",\"url\":\"https://lite.sprinklr.com/signup\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":true,\"icon\":\"$undefined\"},\"languageSelector\":\"$undefined\",\"navItems\":[{\"type\":\"MEGA_MENU\",\"label\":\"Products\",\"subNavCta\":\"$undefined\",\"sections\":[{\"type\":\"SUB_MENU\",\"title\":\"Enterprise Offerings\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"622KogHESxmgihlFZlN4pb\",\"label\":\"Sprinklr Service\",\"title\":\"Sprinklr Service\",\"description\":\"Deliver a unified customer experience across voice, social and digital\",\"titleIcon\":\"service\",\"highlight\":{\"title\":\"Sprinklr Service highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"vWHUeDIDicAXdvK2sJKI8\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"defaultAsset\":{\"id\":\"5liiHl8t1gUKVfTkvGGhXv\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5liiHl8t1gUKVfTkvGGhXv/413714458d679298438f0b3404b47c9a/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"5WO3LfPGQLJkRVESH2eXC0\",\"name\":\"CTA gartner highlight\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/gartner-conversational-ai-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"47CkgAYD9SctifTTl8XOAM\",\"title\":\"Inbound Voice\",\"description\":\"Simplify voice with hassle-free calls and empower your agents to provide delightful service\",\"url\":\"/products/customer-service/inbound-voice/\",\"cta\":{\"label\":\"Inbound Voice\",\"url\":\"/products/customer-service/inbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7tQuezoxmMnPWKJ38F0BXy\",\"title\":\"Outbound Voice\",\"description\":\"Increase connect rates and campaign productivity with AI-powered dialers\",\"url\":\"/products/customer-service/outbound-voice/\",\"cta\":{\"label\":\"Outbound Voice\",\"url\":\"/products/customer-service/outbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3DIjBJELJhkqnRhNATJreT\",\"title\":\"Social Customer Service\",\"description\":\"Scale customer service across 15+ social channels\",\"url\":\"/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1BUNCEFbSTv1JYOpPYN9m1\",\"title\":\"Live Chat Support\",\"description\":\"Deliver prompt customer service and increase sales across all digital channels\",\"url\":\"/products/customer-service/livechat/\",\"cta\":{\"label\":\"Live Chat Support\",\"url\":\"/products/customer-service/livechat/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4lSZmdgXewLOIVwSKQRH4C\",\"title\":\"Communities\",\"description\":\"Empower customers to engage, self-serve, collaborate, and educate one other\",\"url\":\"/products/customer-service/community-forum/\",\"cta\":{\"label\":\"Communities\",\"url\":\"/products/customer-service/community-forum/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7vccscbMFBYlOYKy6l6qbe\",\"title\":\"Conversational AI Platform\",\"description\":\"Drive sales, self-service and support with scalable Generative AI-powered bots\",\"url\":\"/products/customer-service/conversational-ai/\",\"cta\":{\"label\":\"Conversational AI Platform\",\"url\":\"/products/customer-service/conversational-ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Po96LBELpnrRmQq5habxc\",\"title\":\"Conversational IVR\",\"description\":\"Enable self-serve with voice bots and route complex issues to live agents\",\"url\":\"/products/customer-service/conversational-ivr/\",\"cta\":{\"label\":\"Conversational IVR\",\"url\":\"/products/customer-service/conversational-ivr/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"73hTR1CwUPyw7IBD5lniSc\",\"title\":\"Knowledge Base Software\",\"description\":\"Provide agents and customers ready-to-use answers and recommendations\",\"url\":\"/products/customer-service/knowledge-base/\",\"cta\":{\"label\":\"Knowledge Base Software\",\"url\":\"/products/customer-service/knowledge-base/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2J1KgXRFPOcvQ8bRTzoEZp\",\"title\":\"Unified Agent Desktop\",\"description\":\"Access customer 360° profiles, conversation history, KB articles and more — all in one screen\",\"url\":\"/products/customer-service/agent-console/\",\"cta\":{\"label\":\"Unified Agent Desktop\",\"url\":\"/products/customer-service/agent-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"8VnzuGq8d628E3tOeKVVn\",\"title\":\"Agent Assist\",\"description\":\"Leverage AI to guide agents and automate workflows\",\"url\":\"/products/customer-service/agent-assist/\",\"cta\":{\"label\":\"Agent Assist\",\"url\":\"/products/customer-service/agent-assist/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1lhuIttBGhNTw41NcGSR7x\",\"title\":\"Omnichannel Routing\",\"description\":\"Set up AI-powered routing to connect customers with the right agents\",\"url\":\"/products/customer-service/omnichannel-routing/\",\"cta\":{\"label\":\"Omnichannel Routing\",\"url\":\"/products/customer-service/omnichannel-routing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3k79jcalZqSQwaCmdlE8ae\",\"title\":\"AI-Powered Quality Management\",\"description\":\"Ensure quality, compliance and drive personalized agent coaching\",\"url\":\"/products/customer-service/quality-management/\",\"cta\":{\"label\":\"AI-Powered Quality Management\",\"url\":\"/products/customer-service/quality-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5YaKiV6rCiIjw2QolJiIOg\",\"title\":\"Supervisor Console\",\"description\":\"Empower supervisors to make the right decisions and plan better\",\"url\":\"/products/customer-service/supervisor-console/\",\"cta\":{\"label\":\"Supervisor Console\",\"url\":\"/products/customer-service/supervisor-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6KaP9zsg1m8mBhHRShR6ju\",\"title\":\"Conversational Analytics\",\"description\":\"Gain the deepest insights on 100% of customer conversations across channels\",\"url\":\"/products/customer-service/conversational-analytics/\",\"cta\":{\"label\":\"Conversational Analytics\",\"url\":\"/products/customer-service/conversational-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2KClI71ng8AriStMAqjANU\",\"title\":\"Workforce Management\",\"description\":\"Drive efficient contact center planning for better productivity and agent utilization\",\"url\":\"/products/customer-service/workforce-management/\",\"cta\":{\"label\":\"Workforce Management\",\"url\":\"/products/customer-service/workforce-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Bzp6CJaZ6PHVRQJW8S6fm\",\"title\":\"Reporting and Analytics\",\"description\":\"Scale insights seamlessly to other functions of the organization with custom reports and dashboards\",\"url\":\"/products/customer-service/analytics-and-reporting/\",\"cta\":{\"label\":\"Reporting and Analytics\",\"url\":\"/products/customer-service/analytics-and-reporting/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3yldZLUodd6zWJ4FwH3H7G\",\"title\":\"Omnichannel Surveys\",\"description\":\"Collect customer feedback with personalized surveys scalable across channels\",\"url\":\"/products/customer-service/omnichannel-survey/\",\"cta\":{\"label\":\"Omnichannel Surveys\",\"url\":\"/products/customer-service/omnichannel-survey/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1wPxdngCoVpDmJd3WxXapQ\",\"title\":\"Guided Workflows\",\"url\":\"/products/customer-service/guided-workflow/\",\"cta\":{\"label\":\"Guided Workflows\",\"url\":\"/products/customer-service/guided-workflow/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3i5AEdwmhbu9z91kilgv92\",\"title\":\"Service Command Center\",\"url\":\"/products/customer-service/service-command-center/\",\"cta\":{\"label\":\"Service Command Center\",\"url\":\"/products/customer-service/service-command-center/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"35UbRdZnrH7xq5w7BkHusf\",\"label\":\"Sprinklr Social\",\"title\":\"Sprinklr Social\",\"description\":\"Listen, reach and engage customers across social channels\",\"auxLinkGroupTitle\":\"Works Best With\",\"titleIcon\":\"social\",\"highlight\":{\"title\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"7HD4xR8IjC6xT3oD1XVQxN\",\"title\":\"Forrester Wave - V1\",\"defaultAsset\":{\"id\":\"7N18aq3Yn5l5pV5XN0mLcT\",\"title\":\"Forrester Wave \",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/7N18aq3Yn5l5pV5XN0mLcT/475e9e18c605ccdcbd5351f4bf49a71d/MicrosoftTeams-image__51_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (51).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iqIFHaHQZ7x8r4APLiqHo\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/forrester-wave-social-suites\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4JP2mP5I7MK5DZRbnv3DZN\",\"title\":\"Social Publishing and Engagement\",\"description\":\"Plan, manage \u0026 measure brand content across 30+ channels from one platform\",\"url\":\"/products/social-media-management/social-media-publishing-platform/\",\"cta\":{\"label\":\"Social Publishing and Engagement\",\"url\":\"/products/social-media-management/social-media-publishing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2Z68PNZyiOWfSAyMcNUzzX\",\"title\":\"Employee Advocacy\",\"description\":\"Encourage, measure, and optimize employee advocacy for your brand on social\",\"url\":\"/products/social-media-management/employee-advocacy-platform/\",\"cta\":{\"label\":\"Employee Advocacy\",\"url\":\"/products/social-media-management/employee-advocacy-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3Hoh2ICWJ1BfC4mGgQvb85\",\"title\":\"Social Marketing for Distributed Teams\",\"description\":\"Empower distributed teams to deliver on-brand social experiences\",\"url\":\"/products/social-media-management/distributed-marketing-platform/\",\"cta\":{\"label\":\"Social Marketing for Distributed Teams\",\"url\":\"/products/social-media-management/distributed-marketing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2DdJOxpMBKDdNuGliZ6BVK\",\"title\":\"Social Listening\",\"description\":\"Gain real-time voice of customer insights across channels\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social Listening\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2wuH4B7YWewDAN0ByJvXh1\",\"title\":\"Social Advertising\",\"description\":\"Unify advertising across 10+ social channels\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social Advertising\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"X8Kd3xAkcCrDOo9rOJsWa\",\"title\":\"Conversational Commerce\",\"description\":\"Drive revenue on social with 1:1 chat-based commerce experiences\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2W38DXPSEVauqHE6LZBwpK\",\"title\":\"Social Customer Service\",\"description\":\"Scale customer service across 15+ social channels\",\"url\":\"/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}]},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"1SDjGWbo2X8VM9ia9Odvqo\",\"label\":\"Sprinklr Insights\",\"title\":\"Sprinklr Insights\",\"description\":\"Unlock consumer, product and market insights in real time\",\"titleIcon\":\"insights\",\"highlight\":{\"title\":\"Forrester Sprinklr highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4EASMZixA2wtXOquQjyXLF\",\"title\":\"Forrester Wave\",\"defaultAsset\":{\"id\":\"pdxqFmW7mZGKnOctyEWln\",\"title\":\"Forrester Wave\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/pdxqFmW7mZGKnOctyEWln/e4b19ac831c36c7620aa0a6149861409/MicrosoftTeams-image__50_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (50).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2hGel7ixF5xphzytLJdQ2P\",\"name\":\"Sprinklr Insights Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Learn more\",\"url\":\"/forrester-wave-social-suites/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named a Leader in the Q4 2020 Forrester Wave for Social Listening Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/consumer-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4T1HFvtf4I640ChhdNjSKU\",\"title\":\"Social Listening\",\"description\":\"Gain real-time Voice of Customer insights on digital and traditional channels\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social Listening\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"30YhiGycuILc6fKiCO0Nre\",\"title\":\"Competitive Insights and Benchmarking\",\"description\":\"Analyze your performance on social against competitors and best-in-class brands\",\"url\":\"/products/consumer-intelligence/competitive-benchmarking/\",\"cta\":{\"label\":\"Competitive Insights and Benchmarking\",\"url\":\"/products/consumer-intelligence/competitive-benchmarking/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7efBYt5STiXROVPXLhD5ty\",\"title\":\"Product Insights\",\"description\":\"Get Voice of Customer insights about your products across the product lifecycle\",\"url\":\"/products/consumer-intelligence/product-insights/\",\"cta\":{\"label\":\"Product Insights\",\"url\":\"/products/consumer-intelligence/product-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2uty5f4Oansux0yUBZ8K8G\",\"title\":\"Location Insights\",\"description\":\"Uncover customer feedback on store performance at local, regional and global levels\",\"url\":\"/products/consumer-intelligence/location-insights/\",\"cta\":{\"label\":\"Location Insights\",\"url\":\"/products/consumer-intelligence/location-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4u2PB1PdwBx9viFAOZtnHE\",\"title\":\"Visual Insights\",\"description\":\"Go beyond text with Sprinklr’s AI-powered image detection capabilities and unlock insights based on visual data\",\"url\":\"/products/consumer-intelligence/visual-insights/\",\"cta\":{\"label\":\"Visual Insights\",\"url\":\"/products/consumer-intelligence/visual-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7Ia6WyOJgiBwwCQhK76vLI\",\"title\":\"Media Monitoring and Analytics\",\"description\":\"Track brand mentions in media, discover trends and insights and build an effective PR strategy\",\"url\":\"/products/consumer-intelligence/media-monitoring/\",\"cta\":{\"label\":\"Media Monitoring and Analytics\",\"url\":\"/products/consumer-intelligence/media-monitoring/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7fb9yDEwOuIs4g63O7KS7p\",\"title\":\"Sprinklr Surveys\",\"url\":\"/products/consumer-intelligence/surveys/\",\"cta\":{\"label\":\"Sprinklr Surveys\",\"url\":\"/products/consumer-intelligence/surveys/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"s8NG5UupOFA3KTlyyVtq3\",\"label\":\"Sprinklr Marketing\",\"title\":\"Sprinklr Marketing\",\"description\":\"Orchestrate consistent, on-brand global marketing campaigns\",\"titleIcon\":\"marketing\",\"highlight\":{\"title\":\"Sprinklr Marketing Highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4Ot24uYBYiQuln1PtI1O3x\",\"title\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"defaultAsset\":{\"id\":\"5t0rgPwYmrtgLQ3fHaHrsU\",\"title\":\"Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5t0rgPwYmrtgLQ3fHaHrsU/5fc4c8b8abbf0ac09e1ac820bcef9e42/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"3VsyQyJczrbx5tUVfOaQxc\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/gartner-cmp-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/marketing-and-advertising/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"16iDjulOg2WqGCGLUG1iLI\",\"title\":\"Content Marketing and Campaign Planning\",\"description\":\"Manage end-to-end content planning, production and distribution from one place\",\"url\":\"/products/marketing-and-advertising/content-marketing/\",\"cta\":{\"label\":\"Content Marketing and Campaign Planning\",\"url\":\"/products/marketing-and-advertising/content-marketing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"67JHZsyYQCkw7nTYtt7MCs\",\"title\":\"Social Advertising\",\"description\":\"Unify advertising across 10+ social channels on a single platform\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social Advertising\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7GSPGFGqDuuxbSrk5Y4vOA\",\"title\":\"Marketing Analytics\",\"description\":\"Get a unified view of campaign performance on 30+ channels and third-party data\",\"url\":\"/products/marketing-and-advertising/marketing-analytics/\",\"cta\":{\"label\":\"Marketing Analytics\",\"url\":\"/products/marketing-and-advertising/marketing-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"J2DUVktGCOpWPWGqqwAGT\",\"title\":\"Ad Comment Moderation\",\"description\":\"Uncover, monitor and engage with comments on dark posts on social channels.\",\"url\":\"/products/marketing-and-advertising/ad-comment/\",\"cta\":{\"label\":\"Ad Comment Moderation\",\"url\":\"/products/marketing-and-advertising/ad-comment/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]},{\"type\":\"LINK\",\"title\":\"Self-Serve Offerings\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social Self‑Serve\",\"url\":\"/products/social-media-management/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Social Self‑Serve\"},{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service Self‑Serve\",\"url\":\"/products/customer-service/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Service Self‑Serve\"}]},{\"type\":\"LINK\",\"title\":\"$undefined\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Digital Twin\",\"url\":\"/products/digital-twin/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Digital Twin\"}]},{\"type\":\"SUB_MENU\",\"title\":\"$undefined\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"45K01zdL1XcXrKvJWXWM1A\",\"label\":\"Sprinklr Platform\",\"title\":\"Platform\",\"description\":\"The only \\\\n Unified-CXM platform for enterprises powered by industry-leading AI\",\"titleIcon\":\"$undefined\",\"highlight\":{\"title\":\"Ventana Research \",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"2Gmvjs7MTdEsRDnXgURzsh\",\"title\":\"Ventana Research\",\"defaultAsset\":{\"id\":\"3xCGHQEQqYf0TjVSioD4IG\",\"title\":\"Ventana Research\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3xCGHQEQqYf0TjVSioD4IG/fd59100acdd497a6b85b440e633238b9/Ventana_Research.png\",\"details\":{\"size\":375567,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Ventana_Research.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iuOyeAKu374s8hfsDScIz\",\"name\":\"Sprinklr Platform Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Learn more\",\"url\":\"/ventana-research-report-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/platform/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"3SPC0g5RrPOCT3iEwpwQmv\",\"title\":\"Sprinklr AI\",\"description\":\"Purpose-built AI that processes unstructured CX data at scale for actionable insights\",\"url\":\"/products/platform/ai/\",\"cta\":{\"label\":\"Sprinklr AI\",\"url\":\"/products/platform/ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"oP2ebAazbiP4Q9Y8y6Q6W\",\"title\":\"Sprinklr AI+\",\"description\":\"The best of Sprinklr AI and Generative AI technologies and tools\",\"url\":\"/products/platform/ai-plus/\",\"cta\":{\"label\":\"Sprinklr AI+\",\"url\":\"/products/platform/ai-plus/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2xKXGnqDUfC5zjsvlViMAC\",\"title\":\"AI Studio\",\"description\":\"Create customized, powerful AI text classification models easily — without coding.\",\"url\":\"/products/platform/ai-studio/\",\"cta\":{\"label\":\"AI Studio\",\"url\":\"/products/platform/ai-studio/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"31zt5Jjp7nU1raTEb6u29x\",\"title\":\"Security\",\"description\":\"Explore Sprinklr’s security features and data privacy measures.\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Security\",\"url\":\"/trust/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6QjLjrW4MoWPSY1Pz6fl0v\",\"title\":\"Integrations\",\"description\":\"Connect to third-party systems and applications and unify your data under one platform\",\"url\":\"/products/platform/integrations/\",\"cta\":{\"label\":\"Integrations\",\"url\":\"/products/platform/integrations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5Xmv8oZC9rJetMvum7xO0W\",\"title\":\"Sandbox\",\"description\":\"Experiment and learn in an isolated test setting that mimics your live production environment.\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"cta\":{\"label\":\"Sandbox\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3UBSlMDBLD06YrF5sPfXti\",\"title\":\"Display\",\"description\":\"Visualize real-time data on command centers, retail signage, stadium screens, and more.\",\"url\":\"/products/platform/display/\",\"cta\":{\"label\":\"Display\",\"url\":\"/products/platform/display/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2FLnsRl78O5Vlmj1JMBSSv\",\"title\":\"Presentations\",\"description\":\"Build on-brand, shareable digital presentations that update with real-time data automatically.\",\"url\":\"/products/platform/presentations/\",\"cta\":{\"label\":\"Presentations\",\"url\":\"/products/platform/presentations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5MoOjrBNsWDGzwyjAsBONf\",\"title\":\"Active Data Retention\",\"description\":\"Store Sprinklr data for customized time periods to meet business or compliance needs.\",\"url\":\"/products/platform/active-data-retention/\",\"cta\":{\"label\":\"Active Data Retention\",\"url\":\"/products/platform/active-data-retention/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7kWAjMQbCpXEJ3efM18ZSP\",\"title\":\"API\",\"description\":\"Integrate data and execute processes with external systems using RESTful web APIs.\",\"url\":\"https://developer.sprinklr.com/\",\"cta\":{\"label\":\"API\",\"url\":\"https://developer.sprinklr.com/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]}]},{\"type\":\"MULTI_LEVEL_INFO_HIGHLIGHTS\",\"contentType\":\"refreshNestedMenuInfoHighlights\",\"id\":\"1UdsQ8ll1EPjMDRzofl7iG\",\"label\":\"Solutions\",\"subMenuItems\":[{\"type\":\"INFO_HIGHLIGHTS\",\"label\":\"By Industry\",\"subNavItems\":[{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"6bAblbe9NXugikWnyCCrLG\",\"label\":\"CPG\",\"title\":\"Sprinklr for CPG Brands\",\"description\":\"Stay ahead of disruptive trends, build great products and win consumer love\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/cpg/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2qLnCjH1TLzJVCBn2nYtH8\",\"label\":\"Financial Services\",\"title\":\"Sprinklr for Financial Services\",\"description\":\"Personalize customer engagement with enterprise-grade governance and compliance\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/financial-services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"4maWioMPYZThPJdwsGuVUc\",\"label\":\"Government\",\"title\":\"Government\",\"description\":\"Government\",\"overviewCta\":{\"label\":\"Government\",\"url\":\"/industries/government/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"5jsqBFaB6xRagFrNaHdrGB\",\"label\":\"Retail\",\"title\":\"Sprinklr for Retail Industry\",\"description\":\"Stay ahead of consumer trends, track store performance, elevate shopping experience and drive loyalty\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/retail\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2aDq84TweKc2tBBhfo3hRH\",\"label\":\"Technology\",\"title\":\"Sprinklr for Technology Brands\",\"description\":\"Innovate faster and create memorable customer experiences\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/technology/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"3fINYtHt7Wyt5DccNGZDKC\",\"label\":\"Telecommunications\",\"title\":\"Sprinklr for Telecommunications\",\"description\":\"Elevate loyalty by providing standout experiences throughout the subscriber journey.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/telecom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"34ujuRt7O1KWdfki5EJWG7\",\"label\":\"Travel \u0026 Hospitality\",\"title\":\"Sprinklr for Travel \u0026 Hospitality\",\"description\":\"Deliver 5-star experiences to your guests and flyers across the globe\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/travel-hospitality/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]}]},{\"type\":\"LINKS_COLUMN\",\"label\":\"By Teams\",\"columns\":[{\"title\":\"Marketing Teams\",\"description\":\"Unify marketing teams, create impactful brand narratives that engage your audience and boost revenue.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/teams/marketing/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Crisis Management\",\"cta\":{\"label\":\"Crisis Management\",\"url\":\"/teams/marketing/crisis-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Content Lifecycle Management\",\"cta\":{\"label\":\"Content Lifecycle Management\",\"url\":\"/teams/marketing/campaign-content-lifecycle-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social Media Management\",\"cta\":{\"label\":\"Social Media Management\",\"url\":\"/teams/marketing/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Compliant Digital Selling\",\"cta\":{\"label\":\"Compliant Digital Selling\",\"url\":\"/teams/marketing/compliant-digital-selling/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Franchise Digital Management\",\"cta\":{\"label\":\"Franchise Digital Management\",\"url\":\"/teams/marketing/franchise-digital-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Executive Reputation Management\",\"cta\":{\"label\":\"Executive Reputation Management\",\"url\":\"/teams/marketing/executive-reputation-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Industry Insights and Competitive Intelligence\",\"cta\":{\"label\":\"Industry Insights and Competitive Intelligence\",\"url\":\"/teams/marketing/industry-insights-competitive-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Creative Insights and Production Optimization\",\"cta\":{\"label\":\"Creative Insights and Production Optimization\",\"url\":\"/teams/marketing/creative-insights-production-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]},{\"title\":\"Customer Service Teams\",\"description\":\"Unify contact center teams, reduce costs, and deliver outstanding service across all channels.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/teams/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Omnichannel Contact Center\",\"cta\":{\"label\":\"Omnichannel Contact Center\",\"url\":\"/teams/customer-service/omnichannel-contact-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Customer Self-Service\",\"cta\":{\"label\":\"Customer Self-Service\",\"url\":\"/teams/customer-service/customer-self-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Digital Customer Service\",\"cta\":{\"label\":\"Digital Customer Service\",\"url\":\"/teams/customer-service/digital-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Outbound Campaign Management\",\"cta\":{\"label\":\"Outbound Campaign Management\",\"url\":\"/teams/customer-service/outbound-campaign-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Workforce Engagement Management\",\"cta\":{\"label\":\"Workforce Engagement Management\",\"url\":\"/teams/customer-service/workforce-engagement-and-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Contact Center Intelligence\",\"cta\":{\"label\":\"Contact Center Intelligence\",\"url\":\"/teams/customer-service/contact-center-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social Customer Service\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/teams/customer-service/social-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Conversational Commerce\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Proactive Digital Engagement\",\"cta\":{\"label\":\"Proactive Digital Engagement\",\"url\":\"/teams/customer-service/proactive-digital-engagement/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]}]}]},{\"type\":\"LINK\",\"label\":\"Unified-CXM\",\"cta\":{\"label\":\"Unified-CXM\",\"url\":\"/unified-cxm/\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Customers\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"6cptF4AhQ3tSBHhHyNQS97\",\"label\":\"Customers\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2z26hg5csfuRG62Ei5CfnG\",\"title\":\"Customer Stories\",\"url\":\"/stories/\",\"cta\":{\"label\":\"Customer Stories\",\"url\":\"/stories/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3ByFekkZ5az60xJXl4Wo87\",\"title\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"cta\":{\"label\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1rWLF8ktzxqDYeVwybof0F\",\"title\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"cta\":{\"label\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Company\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"3nA2nUnSRI68gNogwJsJvI\",\"label\":\"Company\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2yaBTc6IAkBsFzpgI8zDY0\",\"title\":\"Our Story\",\"url\":\"/our-story/\",\"cta\":{\"label\":\"Our Story\",\"url\":\"/our-story/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"Plsbj6VlTMG21bpZCYDFx\",\"title\":\"Leadership\",\"url\":\"/leadership/\",\"cta\":{\"label\":\"Leadership\",\"url\":\"/leadership/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"72nAEIyJ8gNCX9EcnM2tDO\",\"title\":\"Newsroom\",\"url\":\"/newsroom/\",\"cta\":{\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5OnVbwS5EQAPoxY2Qfvt9N\",\"title\":\"Partners\",\"url\":\"/partners/\",\"cta\":{\"label\":\"Partners\",\"url\":\"/partners/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"46843pGi867hDuyqTwn5Xx\",\"title\":\"Careers\",\"url\":\"/careers/\",\"cta\":{\"label\":\"Careers\",\"url\":\"/careers/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2f2o26OyXEpA67tY79OP4L\",\"title\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"cta\":{\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4PHqae8dPnIw3ykhBES4Fx\",\"title\":\"Security \u0026 Data Privacy\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Security \u0026 Data Privacy\",\"url\":\"/trust/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41QuS72qG1AJsqe7ACJdTd\",\"title\":\"Sustainability\",\"url\":\"/sustainability/\",\"cta\":{\"label\":\"Sustainability\",\"url\":\"/sustainability/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Resources\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"60sA5E5VFYu8B6WvN53J1T\",\"label\":\"Learn\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"68Li6sl7zj8X8Zkz71wAqn\",\"title\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"cta\":{\"label\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3nZA2k9i8kfJJCUyFBGD4C\",\"title\":\"AI Maturity Assessment\",\"url\":\"/ai-maturity-assessment/\",\"cta\":{\"label\":\"AI Maturity Assessment\",\"url\":\"/ai-maturity-assessment/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3A1j3likQPDUaSCEl3CgFS\",\"title\":\"CX-WISE\",\"url\":\"/cx-wise/\",\"cta\":{\"label\":\"CX-WISE\",\"url\":\"/cx-wise/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"25ThKvybr7zNQ2fmxrAI3Q\",\"title\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"cta\":{\"label\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6SEw2qhgCOwyVbZbovqV3O\",\"title\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"cta\":{\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2hNbreYZyqxlTaCXzUZiVP\",\"title\":\"eBooks \u0026 Reports\",\"url\":\"/resources/\",\"cta\":{\"label\":\"eBooks \u0026 Reports\",\"url\":\"/resources/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"76aU6JY2rJ1nT7Bh1tQBHU\",\"title\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"cta\":{\"label\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5irCgCd688WbWpC6XWC4NH\",\"title\":\"Blog\",\"url\":\"/blog/\",\"cta\":{\"label\":\"Blog\",\"url\":\"/blog/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2l4TKteIQK2bn5qHr1vxT3\",\"title\":\"Unified-CXM Guide\",\"url\":\"/cxm/\",\"cta\":{\"label\":\"Unified-CXM Guide\",\"url\":\"/cxm/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3giEFHOjx5yYNxDYxFlDvu\",\"title\":\"Forbes Influential CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"cta\":{\"label\":\"Forbes Influential CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"2locdOdAB67ldUmOJiWnXt\",\"label\":\"Services\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"ARfY6lYf1jJ536KKmdOk9\",\"title\":\"Our Services\",\"url\":\"/services/\",\"cta\":{\"label\":\"Our Services\",\"url\":\"/services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3C2k8RWGSg6XoFRpzJ6OBK\",\"title\":\"Training\",\"url\":\"/sprinklr-training/\",\"cta\":{\"label\":\"Training\",\"url\":\"/sprinklr-training/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5NN5u2zyxblc2og40ibOPP\",\"title\":\"For Agencies\",\"url\":\"/agency/\",\"cta\":{\"label\":\"For Agencies\",\"url\":\"/agency/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"369byZkicWLi7Xrs80ncxS\",\"label\":\"Support\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"1Nrnl022IxhRlgAa03sYVx\",\"title\":\"Help Center\",\"url\":\"/help/\",\"cta\":{\"label\":\"Help Center\",\"url\":\"/help/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41JZjfBQ8wiOUBKFefFS3g\",\"title\":\"Release Notes\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"cta\":{\"label\":\"Release Notes\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"165C1uXJzbaWliFL5TFTq1\",\"title\":\"Contact Us\",\"url\":\"/contact-us/\",\"cta\":{\"label\":\"Contact Us\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]}]}]}],[\"$\",\"div\",null,{\"className\":\"hidden desktop-sm:block\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full relative bg-white transition-[top] duration-200 border-b border-b-menuBorder px-20 desktop-lg:px-[120px] py-4 desktop-lg:pb-5\",\"style\":\"$undefined\",\"children\":[[\"$\",\"$L23\",null,{\"children\":[\"$\",\"div\",null,{\"className\":\"w-full flex justify-end items-center gap-6 desktop-lg:gap-8 pb-2.5\",\"children\":[[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"44wxoessCg23p4ejC2LVxI\",\"name\":\"Header - Login\",\"type\":\"LINK\",\"label\":\"Login\",\"url\":\"https://app.sprinklr.com/ui/app-redirect\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80\",\"data-text\":\"Login\",\"children\":\"Login\"}],null]}]}],[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"5soxD6Oqzdf37TLzrQ4pno\",\"name\":\"Header - Support\",\"type\":\"BUTTON\",\"label\":\"Support\",\"url\":\"/help\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80\",\"data-text\":\"Support\",\"children\":\"Support\"}],null]}]}],null]}]}],[\"$\",\"div\",null,{\"className\":\"w-full flex gap-6 desktop-lg:gap-10\",\"children\":[[\"$\",\"div\",null,{\"className\":\"self-center\",\"children\":[\"$\",\"$L24\",null,{\"name\":\"Sprinklr Logo\",\"label\":\"Sprinklr Logo\",\"url\":\"/\",\"action\":\"NAVIGATE\",\"children\":[[\"$\",\"$L25\",null,{}],[\"$\",\"span\",null,{\"className\":\"sr-only\",\"children\":\"Sprinklr\"}]]}]}],[\"$\",\"div\",null,{\"className\":\"w-full h-full flex justify-between\",\"children\":[[\"$\",\"$L26\",null,{\"items\":[{\"type\":\"MEGA_MENU\",\"label\":\"Products\",\"subNavCta\":\"$undefined\",\"sections\":[{\"type\":\"SUB_MENU\",\"title\":\"Enterprise Offerings\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"622KogHESxmgihlFZlN4pb\",\"label\":\"Sprinklr Service\",\"title\":\"Sprinklr Service\",\"description\":\"Deliver a unified customer experience across voice, social and digital\",\"titleIcon\":\"service\",\"highlight\":{\"title\":\"Sprinklr Service highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"vWHUeDIDicAXdvK2sJKI8\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"defaultAsset\":{\"id\":\"5liiHl8t1gUKVfTkvGGhXv\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5liiHl8t1gUKVfTkvGGhXv/413714458d679298438f0b3404b47c9a/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"5WO3LfPGQLJkRVESH2eXC0\",\"name\":\"CTA gartner highlight\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/gartner-conversational-ai-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"47CkgAYD9SctifTTl8XOAM\",\"title\":\"Inbound Voice\",\"description\":\"Simplify voice with hassle-free calls and empower your agents to provide delightful service\",\"url\":\"/products/customer-service/inbound-voice/\",\"cta\":{\"label\":\"Inbound Voice\",\"url\":\"/products/customer-service/inbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7tQuezoxmMnPWKJ38F0BXy\",\"title\":\"Outbound Voice\",\"description\":\"Increase connect rates and campaign productivity with AI-powered dialers\",\"url\":\"/products/customer-service/outbound-voice/\",\"cta\":{\"label\":\"Outbound Voice\",\"url\":\"/products/customer-service/outbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3DIjBJELJhkqnRhNATJreT\",\"title\":\"Social Customer Service\",\"description\":\"Scale customer service across 15+ social channels\",\"url\":\"/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1BUNCEFbSTv1JYOpPYN9m1\",\"title\":\"Live Chat Support\",\"description\":\"Deliver prompt customer service and increase sales across all digital channels\",\"url\":\"/products/customer-service/livechat/\",\"cta\":{\"label\":\"Live Chat Support\",\"url\":\"/products/customer-service/livechat/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4lSZmdgXewLOIVwSKQRH4C\",\"title\":\"Communities\",\"description\":\"Empower customers to engage, self-serve, collaborate, and educate one other\",\"url\":\"/products/customer-service/community-forum/\",\"cta\":{\"label\":\"Communities\",\"url\":\"/products/customer-service/community-forum/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7vccscbMFBYlOYKy6l6qbe\",\"title\":\"Conversational AI Platform\",\"description\":\"Drive sales, self-service and support with scalable Generative AI-powered bots\",\"url\":\"/products/customer-service/conversational-ai/\",\"cta\":{\"label\":\"Conversational AI Platform\",\"url\":\"/products/customer-service/conversational-ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Po96LBELpnrRmQq5habxc\",\"title\":\"Conversational IVR\",\"description\":\"Enable self-serve with voice bots and route complex issues to live agents\",\"url\":\"/products/customer-service/conversational-ivr/\",\"cta\":{\"label\":\"Conversational IVR\",\"url\":\"/products/customer-service/conversational-ivr/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"73hTR1CwUPyw7IBD5lniSc\",\"title\":\"Knowledge Base Software\",\"description\":\"Provide agents and customers ready-to-use answers and recommendations\",\"url\":\"/products/customer-service/knowledge-base/\",\"cta\":{\"label\":\"Knowledge Base Software\",\"url\":\"/products/customer-service/knowledge-base/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2J1KgXRFPOcvQ8bRTzoEZp\",\"title\":\"Unified Agent Desktop\",\"description\":\"Access customer 360° profiles, conversation history, KB articles and more — all in one screen\",\"url\":\"/products/customer-service/agent-console/\",\"cta\":{\"label\":\"Unified Agent Desktop\",\"url\":\"/products/customer-service/agent-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"8VnzuGq8d628E3tOeKVVn\",\"title\":\"Agent Assist\",\"description\":\"Leverage AI to guide agents and automate workflows\",\"url\":\"/products/customer-service/agent-assist/\",\"cta\":{\"label\":\"Agent Assist\",\"url\":\"/products/customer-service/agent-assist/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1lhuIttBGhNTw41NcGSR7x\",\"title\":\"Omnichannel Routing\",\"description\":\"Set up AI-powered routing to connect customers with the right agents\",\"url\":\"/products/customer-service/omnichannel-routing/\",\"cta\":{\"label\":\"Omnichannel Routing\",\"url\":\"/products/customer-service/omnichannel-routing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3k79jcalZqSQwaCmdlE8ae\",\"title\":\"AI-Powered Quality Management\",\"description\":\"Ensure quality, compliance and drive personalized agent coaching\",\"url\":\"/products/customer-service/quality-management/\",\"cta\":{\"label\":\"AI-Powered Quality Management\",\"url\":\"/products/customer-service/quality-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5YaKiV6rCiIjw2QolJiIOg\",\"title\":\"Supervisor Console\",\"description\":\"Empower supervisors to make the right decisions and plan better\",\"url\":\"/products/customer-service/supervisor-console/\",\"cta\":{\"label\":\"Supervisor Console\",\"url\":\"/products/customer-service/supervisor-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6KaP9zsg1m8mBhHRShR6ju\",\"title\":\"Conversational Analytics\",\"description\":\"Gain the deepest insights on 100% of customer conversations across channels\",\"url\":\"/products/customer-service/conversational-analytics/\",\"cta\":{\"label\":\"Conversational Analytics\",\"url\":\"/products/customer-service/conversational-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2KClI71ng8AriStMAqjANU\",\"title\":\"Workforce Management\",\"description\":\"Drive efficient contact center planning for better productivity and agent utilization\",\"url\":\"/products/customer-service/workforce-management/\",\"cta\":{\"label\":\"Workforce Management\",\"url\":\"/products/customer-service/workforce-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Bzp6CJaZ6PHVRQJW8S6fm\",\"title\":\"Reporting and Analytics\",\"description\":\"Scale insights seamlessly to other functions of the organization with custom reports and dashboards\",\"url\":\"/products/customer-service/analytics-and-reporting/\",\"cta\":{\"label\":\"Reporting and Analytics\",\"url\":\"/products/customer-service/analytics-and-reporting/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3yldZLUodd6zWJ4FwH3H7G\",\"title\":\"Omnichannel Surveys\",\"description\":\"Collect customer feedback with personalized surveys scalable across channels\",\"url\":\"/products/customer-service/omnichannel-survey/\",\"cta\":{\"label\":\"Omnichannel Surveys\",\"url\":\"/products/customer-service/omnichannel-survey/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1wPxdngCoVpDmJd3WxXapQ\",\"title\":\"Guided Workflows\",\"url\":\"/products/customer-service/guided-workflow/\",\"cta\":{\"label\":\"Guided Workflows\",\"url\":\"/products/customer-service/guided-workflow/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3i5AEdwmhbu9z91kilgv92\",\"title\":\"Service Command Center\",\"url\":\"/products/customer-service/service-command-center/\",\"cta\":{\"label\":\"Service Command Center\",\"url\":\"/products/customer-service/service-command-center/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"35UbRdZnrH7xq5w7BkHusf\",\"label\":\"Sprinklr Social\",\"title\":\"Sprinklr Social\",\"description\":\"Listen, reach and engage customers across social channels\",\"auxLinkGroupTitle\":\"Works Best With\",\"titleIcon\":\"social\",\"highlight\":{\"title\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"7HD4xR8IjC6xT3oD1XVQxN\",\"title\":\"Forrester Wave - V1\",\"defaultAsset\":{\"id\":\"7N18aq3Yn5l5pV5XN0mLcT\",\"title\":\"Forrester Wave \",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/7N18aq3Yn5l5pV5XN0mLcT/475e9e18c605ccdcbd5351f4bf49a71d/MicrosoftTeams-image__51_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (51).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iqIFHaHQZ7x8r4APLiqHo\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/forrester-wave-social-suites\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4JP2mP5I7MK5DZRbnv3DZN\",\"title\":\"Social Publishing and Engagement\",\"description\":\"Plan, manage \u0026 measure brand content across 30+ channels from one platform\",\"url\":\"/products/social-media-management/social-media-publishing-platform/\",\"cta\":{\"label\":\"Social Publishing and Engagement\",\"url\":\"/products/social-media-management/social-media-publishing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2Z68PNZyiOWfSAyMcNUzzX\",\"title\":\"Employee Advocacy\",\"description\":\"Encourage, measure, and optimize employee advocacy for your brand on social\",\"url\":\"/products/social-media-management/employee-advocacy-platform/\",\"cta\":{\"label\":\"Employee Advocacy\",\"url\":\"/products/social-media-management/employee-advocacy-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3Hoh2ICWJ1BfC4mGgQvb85\",\"title\":\"Social Marketing for Distributed Teams\",\"description\":\"Empower distributed teams to deliver on-brand social experiences\",\"url\":\"/products/social-media-management/distributed-marketing-platform/\",\"cta\":{\"label\":\"Social Marketing for Distributed Teams\",\"url\":\"/products/social-media-management/distributed-marketing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2DdJOxpMBKDdNuGliZ6BVK\",\"title\":\"Social Listening\",\"description\":\"Gain real-time voice of customer insights across channels\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social Listening\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2wuH4B7YWewDAN0ByJvXh1\",\"title\":\"Social Advertising\",\"description\":\"Unify advertising across 10+ social channels\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social Advertising\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"X8Kd3xAkcCrDOo9rOJsWa\",\"title\":\"Conversational Commerce\",\"description\":\"Drive revenue on social with 1:1 chat-based commerce experiences\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2W38DXPSEVauqHE6LZBwpK\",\"title\":\"Social Customer Service\",\"description\":\"Scale customer service across 15+ social channels\",\"url\":\"/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}]},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"1SDjGWbo2X8VM9ia9Odvqo\",\"label\":\"Sprinklr Insights\",\"title\":\"Sprinklr Insights\",\"description\":\"Unlock consumer, product and market insights in real time\",\"titleIcon\":\"insights\",\"highlight\":{\"title\":\"Forrester Sprinklr highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4EASMZixA2wtXOquQjyXLF\",\"title\":\"Forrester Wave\",\"defaultAsset\":{\"id\":\"pdxqFmW7mZGKnOctyEWln\",\"title\":\"Forrester Wave\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/pdxqFmW7mZGKnOctyEWln/e4b19ac831c36c7620aa0a6149861409/MicrosoftTeams-image__50_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (50).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2hGel7ixF5xphzytLJdQ2P\",\"name\":\"Sprinklr Insights Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Learn more\",\"url\":\"/forrester-wave-social-suites/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named a Leader in the Q4 2020 Forrester Wave for Social Listening Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/consumer-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4T1HFvtf4I640ChhdNjSKU\",\"title\":\"Social Listening\",\"description\":\"Gain real-time Voice of Customer insights on digital and traditional channels\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social Listening\",\"url\":\"/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"30YhiGycuILc6fKiCO0Nre\",\"title\":\"Competitive Insights and Benchmarking\",\"description\":\"Analyze your performance on social against competitors and best-in-class brands\",\"url\":\"/products/consumer-intelligence/competitive-benchmarking/\",\"cta\":{\"label\":\"Competitive Insights and Benchmarking\",\"url\":\"/products/consumer-intelligence/competitive-benchmarking/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7efBYt5STiXROVPXLhD5ty\",\"title\":\"Product Insights\",\"description\":\"Get Voice of Customer insights about your products across the product lifecycle\",\"url\":\"/products/consumer-intelligence/product-insights/\",\"cta\":{\"label\":\"Product Insights\",\"url\":\"/products/consumer-intelligence/product-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2uty5f4Oansux0yUBZ8K8G\",\"title\":\"Location Insights\",\"description\":\"Uncover customer feedback on store performance at local, regional and global levels\",\"url\":\"/products/consumer-intelligence/location-insights/\",\"cta\":{\"label\":\"Location Insights\",\"url\":\"/products/consumer-intelligence/location-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4u2PB1PdwBx9viFAOZtnHE\",\"title\":\"Visual Insights\",\"description\":\"Go beyond text with Sprinklr’s AI-powered image detection capabilities and unlock insights based on visual data\",\"url\":\"/products/consumer-intelligence/visual-insights/\",\"cta\":{\"label\":\"Visual Insights\",\"url\":\"/products/consumer-intelligence/visual-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7Ia6WyOJgiBwwCQhK76vLI\",\"title\":\"Media Monitoring and Analytics\",\"description\":\"Track brand mentions in media, discover trends and insights and build an effective PR strategy\",\"url\":\"/products/consumer-intelligence/media-monitoring/\",\"cta\":{\"label\":\"Media Monitoring and Analytics\",\"url\":\"/products/consumer-intelligence/media-monitoring/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7fb9yDEwOuIs4g63O7KS7p\",\"title\":\"Sprinklr Surveys\",\"url\":\"/products/consumer-intelligence/surveys/\",\"cta\":{\"label\":\"Sprinklr Surveys\",\"url\":\"/products/consumer-intelligence/surveys/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"s8NG5UupOFA3KTlyyVtq3\",\"label\":\"Sprinklr Marketing\",\"title\":\"Sprinklr Marketing\",\"description\":\"Orchestrate consistent, on-brand global marketing campaigns\",\"titleIcon\":\"marketing\",\"highlight\":{\"title\":\"Sprinklr Marketing Highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4Ot24uYBYiQuln1PtI1O3x\",\"title\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"defaultAsset\":{\"id\":\"5t0rgPwYmrtgLQ3fHaHrsU\",\"title\":\"Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5t0rgPwYmrtgLQ3fHaHrsU/5fc4c8b8abbf0ac09e1ac820bcef9e42/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"3VsyQyJczrbx5tUVfOaQxc\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Learn More\",\"url\":\"/gartner-cmp-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/marketing-and-advertising/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"16iDjulOg2WqGCGLUG1iLI\",\"title\":\"Content Marketing and Campaign Planning\",\"description\":\"Manage end-to-end content planning, production and distribution from one place\",\"url\":\"/products/marketing-and-advertising/content-marketing/\",\"cta\":{\"label\":\"Content Marketing and Campaign Planning\",\"url\":\"/products/marketing-and-advertising/content-marketing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"67JHZsyYQCkw7nTYtt7MCs\",\"title\":\"Social Advertising\",\"description\":\"Unify advertising across 10+ social channels on a single platform\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social Advertising\",\"url\":\"/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7GSPGFGqDuuxbSrk5Y4vOA\",\"title\":\"Marketing Analytics\",\"description\":\"Get a unified view of campaign performance on 30+ channels and third-party data\",\"url\":\"/products/marketing-and-advertising/marketing-analytics/\",\"cta\":{\"label\":\"Marketing Analytics\",\"url\":\"/products/marketing-and-advertising/marketing-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"J2DUVktGCOpWPWGqqwAGT\",\"title\":\"Ad Comment Moderation\",\"description\":\"Uncover, monitor and engage with comments on dark posts on social channels.\",\"url\":\"/products/marketing-and-advertising/ad-comment/\",\"cta\":{\"label\":\"Ad Comment Moderation\",\"url\":\"/products/marketing-and-advertising/ad-comment/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]},{\"type\":\"LINK\",\"title\":\"Self-Serve Offerings\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social Self‑Serve\",\"url\":\"/products/social-media-management/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Social Self‑Serve\"},{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service Self‑Serve\",\"url\":\"/products/customer-service/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Service Self‑Serve\"}]},{\"type\":\"LINK\",\"title\":\"$undefined\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Digital Twin\",\"url\":\"/products/digital-twin/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Digital Twin\"}]},{\"type\":\"SUB_MENU\",\"title\":\"$undefined\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"45K01zdL1XcXrKvJWXWM1A\",\"label\":\"Sprinklr Platform\",\"title\":\"Platform\",\"description\":\"The only \\\\n Unified-CXM platform for enterprises powered by industry-leading AI\",\"titleIcon\":\"$undefined\",\"highlight\":{\"title\":\"Ventana Research \",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"2Gmvjs7MTdEsRDnXgURzsh\",\"title\":\"Ventana Research\",\"defaultAsset\":{\"id\":\"3xCGHQEQqYf0TjVSioD4IG\",\"title\":\"Ventana Research\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3xCGHQEQqYf0TjVSioD4IG/fd59100acdd497a6b85b440e633238b9/Ventana_Research.png\",\"details\":{\"size\":375567,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Ventana_Research.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iuOyeAKu374s8hfsDScIz\",\"name\":\"Sprinklr Platform Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Learn more\",\"url\":\"/ventana-research-report-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/products/platform/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"3SPC0g5RrPOCT3iEwpwQmv\",\"title\":\"Sprinklr AI\",\"description\":\"Purpose-built AI that processes unstructured CX data at scale for actionable insights\",\"url\":\"/products/platform/ai/\",\"cta\":{\"label\":\"Sprinklr AI\",\"url\":\"/products/platform/ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"oP2ebAazbiP4Q9Y8y6Q6W\",\"title\":\"Sprinklr AI+\",\"description\":\"The best of Sprinklr AI and Generative AI technologies and tools\",\"url\":\"/products/platform/ai-plus/\",\"cta\":{\"label\":\"Sprinklr AI+\",\"url\":\"/products/platform/ai-plus/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2xKXGnqDUfC5zjsvlViMAC\",\"title\":\"AI Studio\",\"description\":\"Create customized, powerful AI text classification models easily — without coding.\",\"url\":\"/products/platform/ai-studio/\",\"cta\":{\"label\":\"AI Studio\",\"url\":\"/products/platform/ai-studio/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"31zt5Jjp7nU1raTEb6u29x\",\"title\":\"Security\",\"description\":\"Explore Sprinklr’s security features and data privacy measures.\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Security\",\"url\":\"/trust/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6QjLjrW4MoWPSY1Pz6fl0v\",\"title\":\"Integrations\",\"description\":\"Connect to third-party systems and applications and unify your data under one platform\",\"url\":\"/products/platform/integrations/\",\"cta\":{\"label\":\"Integrations\",\"url\":\"/products/platform/integrations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5Xmv8oZC9rJetMvum7xO0W\",\"title\":\"Sandbox\",\"description\":\"Experiment and learn in an isolated test setting that mimics your live production environment.\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"cta\":{\"label\":\"Sandbox\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3UBSlMDBLD06YrF5sPfXti\",\"title\":\"Display\",\"description\":\"Visualize real-time data on command centers, retail signage, stadium screens, and more.\",\"url\":\"/products/platform/display/\",\"cta\":{\"label\":\"Display\",\"url\":\"/products/platform/display/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2FLnsRl78O5Vlmj1JMBSSv\",\"title\":\"Presentations\",\"description\":\"Build on-brand, shareable digital presentations that update with real-time data automatically.\",\"url\":\"/products/platform/presentations/\",\"cta\":{\"label\":\"Presentations\",\"url\":\"/products/platform/presentations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5MoOjrBNsWDGzwyjAsBONf\",\"title\":\"Active Data Retention\",\"description\":\"Store Sprinklr data for customized time periods to meet business or compliance needs.\",\"url\":\"/products/platform/active-data-retention/\",\"cta\":{\"label\":\"Active Data Retention\",\"url\":\"/products/platform/active-data-retention/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7kWAjMQbCpXEJ3efM18ZSP\",\"title\":\"API\",\"description\":\"Integrate data and execute processes with external systems using RESTful web APIs.\",\"url\":\"https://developer.sprinklr.com/\",\"cta\":{\"label\":\"API\",\"url\":\"https://developer.sprinklr.com/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]}]},{\"type\":\"MULTI_LEVEL_INFO_HIGHLIGHTS\",\"contentType\":\"refreshNestedMenuInfoHighlights\",\"id\":\"1UdsQ8ll1EPjMDRzofl7iG\",\"label\":\"Solutions\",\"subMenuItems\":[{\"type\":\"INFO_HIGHLIGHTS\",\"label\":\"By Industry\",\"subNavItems\":[{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"6bAblbe9NXugikWnyCCrLG\",\"label\":\"CPG\",\"title\":\"Sprinklr for CPG Brands\",\"description\":\"Stay ahead of disruptive trends, build great products and win consumer love\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/cpg/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2qLnCjH1TLzJVCBn2nYtH8\",\"label\":\"Financial Services\",\"title\":\"Sprinklr for Financial Services\",\"description\":\"Personalize customer engagement with enterprise-grade governance and compliance\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/financial-services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"4maWioMPYZThPJdwsGuVUc\",\"label\":\"Government\",\"title\":\"Government\",\"description\":\"Government\",\"overviewCta\":{\"label\":\"Government\",\"url\":\"/industries/government/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"5jsqBFaB6xRagFrNaHdrGB\",\"label\":\"Retail\",\"title\":\"Sprinklr for Retail Industry\",\"description\":\"Stay ahead of consumer trends, track store performance, elevate shopping experience and drive loyalty\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/retail\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2aDq84TweKc2tBBhfo3hRH\",\"label\":\"Technology\",\"title\":\"Sprinklr for Technology Brands\",\"description\":\"Innovate faster and create memorable customer experiences\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/technology/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"3fINYtHt7Wyt5DccNGZDKC\",\"label\":\"Telecommunications\",\"title\":\"Sprinklr for Telecommunications\",\"description\":\"Elevate loyalty by providing standout experiences throughout the subscriber journey.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/telecom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"34ujuRt7O1KWdfki5EJWG7\",\"label\":\"Travel \u0026 Hospitality\",\"title\":\"Sprinklr for Travel \u0026 Hospitality\",\"description\":\"Deliver 5-star experiences to your guests and flyers across the globe\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/industries/travel-hospitality/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]}]},{\"type\":\"LINKS_COLUMN\",\"label\":\"By Teams\",\"columns\":[{\"title\":\"Marketing Teams\",\"description\":\"Unify marketing teams, create impactful brand narratives that engage your audience and boost revenue.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/teams/marketing/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Crisis Management\",\"cta\":{\"label\":\"Crisis Management\",\"url\":\"/teams/marketing/crisis-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Content Lifecycle Management\",\"cta\":{\"label\":\"Content Lifecycle Management\",\"url\":\"/teams/marketing/campaign-content-lifecycle-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social Media Management\",\"cta\":{\"label\":\"Social Media Management\",\"url\":\"/teams/marketing/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Compliant Digital Selling\",\"cta\":{\"label\":\"Compliant Digital Selling\",\"url\":\"/teams/marketing/compliant-digital-selling/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Franchise Digital Management\",\"cta\":{\"label\":\"Franchise Digital Management\",\"url\":\"/teams/marketing/franchise-digital-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Executive Reputation Management\",\"cta\":{\"label\":\"Executive Reputation Management\",\"url\":\"/teams/marketing/executive-reputation-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Industry Insights and Competitive Intelligence\",\"cta\":{\"label\":\"Industry Insights and Competitive Intelligence\",\"url\":\"/teams/marketing/industry-insights-competitive-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Creative Insights and Production Optimization\",\"cta\":{\"label\":\"Creative Insights and Production Optimization\",\"url\":\"/teams/marketing/creative-insights-production-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]},{\"title\":\"Customer Service Teams\",\"description\":\"Unify contact center teams, reduce costs, and deliver outstanding service across all channels.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/teams/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Omnichannel Contact Center\",\"cta\":{\"label\":\"Omnichannel Contact Center\",\"url\":\"/teams/customer-service/omnichannel-contact-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Customer Self-Service\",\"cta\":{\"label\":\"Customer Self-Service\",\"url\":\"/teams/customer-service/customer-self-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Digital Customer Service\",\"cta\":{\"label\":\"Digital Customer Service\",\"url\":\"/teams/customer-service/digital-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Outbound Campaign Management\",\"cta\":{\"label\":\"Outbound Campaign Management\",\"url\":\"/teams/customer-service/outbound-campaign-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Workforce Engagement Management\",\"cta\":{\"label\":\"Workforce Engagement Management\",\"url\":\"/teams/customer-service/workforce-engagement-and-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Contact Center Intelligence\",\"cta\":{\"label\":\"Contact Center Intelligence\",\"url\":\"/teams/customer-service/contact-center-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social Customer Service\",\"cta\":{\"label\":\"Social Customer Service\",\"url\":\"/teams/customer-service/social-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Conversational Commerce\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/teams/customer-service/conversational-commerce/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Proactive Digital Engagement\",\"cta\":{\"label\":\"Proactive Digital Engagement\",\"url\":\"/teams/customer-service/proactive-digital-engagement/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]}]}]},{\"type\":\"LINK\",\"label\":\"Unified-CXM\",\"cta\":{\"label\":\"Unified-CXM\",\"url\":\"/unified-cxm/\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Customers\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"6cptF4AhQ3tSBHhHyNQS97\",\"label\":\"Customers\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2z26hg5csfuRG62Ei5CfnG\",\"title\":\"Customer Stories\",\"url\":\"/stories/\",\"cta\":{\"label\":\"Customer Stories\",\"url\":\"/stories/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3ByFekkZ5az60xJXl4Wo87\",\"title\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"cta\":{\"label\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1rWLF8ktzxqDYeVwybof0F\",\"title\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"cta\":{\"label\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Company\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"3nA2nUnSRI68gNogwJsJvI\",\"label\":\"Company\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2yaBTc6IAkBsFzpgI8zDY0\",\"title\":\"Our Story\",\"url\":\"/our-story/\",\"cta\":{\"label\":\"Our Story\",\"url\":\"/our-story/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"Plsbj6VlTMG21bpZCYDFx\",\"title\":\"Leadership\",\"url\":\"/leadership/\",\"cta\":{\"label\":\"Leadership\",\"url\":\"/leadership/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"72nAEIyJ8gNCX9EcnM2tDO\",\"title\":\"Newsroom\",\"url\":\"/newsroom/\",\"cta\":{\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5OnVbwS5EQAPoxY2Qfvt9N\",\"title\":\"Partners\",\"url\":\"/partners/\",\"cta\":{\"label\":\"Partners\",\"url\":\"/partners/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"46843pGi867hDuyqTwn5Xx\",\"title\":\"Careers\",\"url\":\"/careers/\",\"cta\":{\"label\":\"Careers\",\"url\":\"/careers/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2f2o26OyXEpA67tY79OP4L\",\"title\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"cta\":{\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4PHqae8dPnIw3ykhBES4Fx\",\"title\":\"Security \u0026 Data Privacy\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Security \u0026 Data Privacy\",\"url\":\"/trust/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41QuS72qG1AJsqe7ACJdTd\",\"title\":\"Sustainability\",\"url\":\"/sustainability/\",\"cta\":{\"label\":\"Sustainability\",\"url\":\"/sustainability/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Resources\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"60sA5E5VFYu8B6WvN53J1T\",\"label\":\"Learn\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"68Li6sl7zj8X8Zkz71wAqn\",\"title\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"cta\":{\"label\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3nZA2k9i8kfJJCUyFBGD4C\",\"title\":\"AI Maturity Assessment\",\"url\":\"/ai-maturity-assessment/\",\"cta\":{\"label\":\"AI Maturity Assessment\",\"url\":\"/ai-maturity-assessment/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3A1j3likQPDUaSCEl3CgFS\",\"title\":\"CX-WISE\",\"url\":\"/cx-wise/\",\"cta\":{\"label\":\"CX-WISE\",\"url\":\"/cx-wise/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"25ThKvybr7zNQ2fmxrAI3Q\",\"title\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"cta\":{\"label\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6SEw2qhgCOwyVbZbovqV3O\",\"title\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"cta\":{\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2hNbreYZyqxlTaCXzUZiVP\",\"title\":\"eBooks \u0026 Reports\",\"url\":\"/resources/\",\"cta\":{\"label\":\"eBooks \u0026 Reports\",\"url\":\"/resources/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"76aU6JY2rJ1nT7Bh1tQBHU\",\"title\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"cta\":{\"label\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5irCgCd688WbWpC6XWC4NH\",\"title\":\"Blog\",\"url\":\"/blog/\",\"cta\":{\"label\":\"Blog\",\"url\":\"/blog/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2l4TKteIQK2bn5qHr1vxT3\",\"title\":\"Unified-CXM Guide\",\"url\":\"/cxm/\",\"cta\":{\"label\":\"Unified-CXM Guide\",\"url\":\"/cxm/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3giEFHOjx5yYNxDYxFlDvu\",\"title\":\"Forbes Influential CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"cta\":{\"label\":\"Forbes Influential CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"2locdOdAB67ldUmOJiWnXt\",\"label\":\"Services\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"ARfY6lYf1jJ536KKmdOk9\",\"title\":\"Our Services\",\"url\":\"/services/\",\"cta\":{\"label\":\"Our Services\",\"url\":\"/services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3C2k8RWGSg6XoFRpzJ6OBK\",\"title\":\"Training\",\"url\":\"/sprinklr-training/\",\"cta\":{\"label\":\"Training\",\"url\":\"/sprinklr-training/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5NN5u2zyxblc2og40ibOPP\",\"title\":\"For Agencies\",\"url\":\"/agency/\",\"cta\":{\"label\":\"For Agencies\",\"url\":\"/agency/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"369byZkicWLi7Xrs80ncxS\",\"label\":\"Support\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"1Nrnl022IxhRlgAa03sYVx\",\"title\":\"Help Center\",\"url\":\"/help/\",\"cta\":{\"label\":\"Help Center\",\"url\":\"/help/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41JZjfBQ8wiOUBKFefFS3g\",\"title\":\"Release Notes\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"cta\":{\"label\":\"Release Notes\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"165C1uXJzbaWliFL5TFTq1\",\"title\":\"Contact Us\",\"url\":\"/contact-us/\",\"cta\":{\"label\":\"Contact Us\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]}]}],[\"$\",\"div\",null,{\"className\":\"flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10\",\"children\":[[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"42tF5Dv0kNR30M5Ti62VS4\",\"name\":\"Header - Pricing\",\"type\":\"LINK\",\"label\":\"Pricing\",\"url\":\"/pricing/customer-service/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue\",\"data-text\":\"Pricing\",\"children\":\"Pricing\"}],null]}]}],[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"5BbPWnypEszJ1g0hiiIOw4\",\"name\":\"Header - Free Trial\",\"type\":\"BUTTON\",\"label\":\"Free Trial\",\"url\":\"https://lite.sprinklr.com/signup\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":true,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue\",\"data-text\":\"Free Trial\",\"children\":\"Free Trial\"}],null]}]}],[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"4a8HaHdm5vvUQpiMVFcvos\",\"name\":\"Header - Demo\",\"type\":\"BUTTON\",\"label\":\"Demo\",\"url\":\"/demo/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3\",\"children\":\"Demo\"}]}]]}]]}]]}]]}]}]]}]}]\n"])</script><script>self.__next_f.push([1,"28:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"Accordion\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"29:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"AccordionItem\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2a:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"AccordionTrigger\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2b:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"AccordionContent\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2d:I{\"id\":56353,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"3291:static/chunks/3291-50ba132f5d6ac296.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"3362:static/chunks/app/[locale]/blog/category/[category]/[[...page]]/page-0dd80c9907441794.js\"],\"name\":\"Link\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"27:T57c,"])</script><script>self.__next_f.push([1,"M10.14 2.455c2.633 0 2.942.011 3.982.057.963.042 1.483.198 1.83.33.462.176.791.381 1.135.716.344.335.56.654.736 1.103.133.339.297.844.34 1.78.047 1.012.058 1.312.058 3.872 0 2.56-.011 2.86-.058 3.872-.043.936-.204 1.442-.34 1.78-.18.45-.392.769-.736 1.104a3.018 3.018 0 0 1-1.134.715c-.348.13-.868.289-1.83.33-1.041.046-1.35.058-3.983.058-2.632 0-2.941-.012-3.982-.057-.962-.042-1.482-.198-1.83-.331a3.066 3.066 0 0 1-1.135-.715 2.92 2.92 0 0 1-.735-1.103c-.133-.339-.297-.845-.34-1.78-.047-1.012-.059-1.313-.059-3.873 0-2.56.012-2.86.059-3.872.043-.936.203-1.441.34-1.78.18-.449.391-.768.735-1.103a3.02 3.02 0 0 1 1.135-.715c.348-.13.868-.29 1.83-.331 1.04-.05 1.354-.057 3.982-.057Zm0-1.727c-2.675 0-3.012.011-4.064.057-1.048.046-1.764.21-2.39.445a4.819 4.819 0 0 0-1.744 1.107A4.742 4.742 0 0 0 .803 4.033c-.242.609-.41 1.305-.457 2.328C.299 7.381.287 7.708.287 10.31c0 2.601.012 2.928.059 3.952.047 1.019.215 1.715.457 2.328a4.66 4.66 0 0 0 1.139 1.696c.547.532 1.099.86 1.744 1.107.626.236 1.342.4 2.394.445 1.052.046 1.385.057 4.064.057 2.68 0 3.012-.011 4.064-.057 1.049-.046 1.764-.21 2.394-.445a4.818 4.818 0 0 0 1.745-1.107 4.743 4.743 0 0 0 1.138-1.697c.242-.608.41-1.304.458-2.327.047-1.024.058-1.347.058-3.952 0-2.606-.011-2.93-.058-3.952-.047-1.02-.216-1.716-.458-2.328a4.66 4.66 0 0 0-1.138-1.697 4.903 4.903 0 0 0-1.745-1.107c-.626-.236-1.341-.4-2.394-.445C13.152.74 12.816.728 10.14.728Z"])</script><script>self.__next_f.push([1,"2c:T64e,"])</script><script>self.__next_f.push([1,"M40.328 16.488c.77.498 2.157 1.096 3.595 1.096 1.233 0 2.106-.548 2.106-1.594 0-2.34-6.42-1.594-6.42-5.628 0-2.292 2.054-3.487 4.52-3.487 1.746 0 2.67.548 3.852 1.295l-.976 1.445c-1.182-.499-1.798-.847-2.98-.847-1.18 0-2.105.498-2.105 1.544 0 2.39 6.42 1.544 6.42 5.629 0 2.042-1.798 3.536-4.469 3.536-2.054 0-3.595-.847-4.52-1.544l.977-1.445ZM51.371 25.803V7.173h2.209V8.57c0 .348-.052.647-.052.647h.052s1.078-2.291 4.16-2.291c3.339 0 5.444 2.59 5.444 6.326 0 3.835-2.362 6.326-5.65 6.326-2.824 0-3.852-2.142-3.852-2.142h-.05s.05.448.05 1.046v7.422h-2.31v-.1Zm5.804-8.269c1.952 0 3.596-1.544 3.596-4.283 0-2.64-1.439-4.334-3.493-4.334-1.85 0-3.596 1.245-3.596 4.334 0 2.142 1.233 4.283 3.493 4.283ZM72.79 9.316c-2.415 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.174h2.31v2.142c0 .498-.05.897-.05.897h.05c.566-1.594 2.774-3.188 4.675-3.188v2.291h-.051ZM75.254 19.328V7.174h2.363v12.104h-2.363v.05ZM89.893 19.328v-7.273c0-1.693-.36-3.038-2.311-3.038-2.414 0-4.16 1.943-4.16 4.433v5.828h-2.363V7.174h2.31v1.843c0 .349-.05.697-.05.697h.05a5.217 5.217 0 0 1 4.726-2.839c2.928 0 4.263 1.544 4.263 4.632v7.77h-2.465v.05ZM103.965 19.328l-3.749-5.728h-1.85v5.728h-2.362V.648h2.363v10.91h1.797l3.493-4.384h2.517l-4.007 5.28v.05l4.469 6.774-2.671.05ZM113.262 19.328c-1.952 0-4.16-.349-4.16-3.337V.649h2.362v14.993c0 1.494 1.284 1.544 1.798 1.544v2.142ZM123.075 9.216c-2.414 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.074h2.311v2.142c0 .498-.051.897-.051.897h.051c.565-1.594 2.774-3.188 4.674-3.188v2.291h-.051ZM76.435 4.634c.822 0 1.49-.647 1.49-1.445s-.668-1.444-1.49-1.444c-.823 0-1.49.646-1.49 1.444 0 .798.667 1.445 1.49 1.445Z"])</script><script>self.__next_f.push([1,"1f:[\"$\",\"$L20\",null,{\"children\":[\"$\",\"footer\",null,{\"className\":\"text-white w-full leading-none z-10 relative\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full bg-black px-5 tablet-sm:px-10 desktop-sm:px-20 desktop-lg:px-[120px] pt-12 tablet-sm:pt-16 desktop-lg:pt-20 pb-10 desktop-lg:pb-16\",\"children\":[[\"$\",\"div\",null,{\"className\":\"desktop-sm:flex desktop-sm:border-b border-cometBlack\",\"children\":[[\"$\",\"section\",null,{\"className\":\"desktop-sm:pe-11 desktop-lg:pe-14 desktop-sm:border-r desktop-sm:border-cometBlack desktop-sm:flex-[2] desktop-sm:max-w-[216px] desktop-lg:max-w-[271px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex flex-col items-center justify-center gap-3.5 tablet-sm:gap-4 desktop-sm:items-start\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-6\",\"children\":\"How can we help you?\"}],[\"$\",\"$L24\",null,{\"contentType\":\"refreshCta\",\"id\":\"3DttBxA6YDCfCLKTqG6Lhz\",\"name\":\"Footer - Contact Us\",\"type\":\"BUTTON\",\"label\":\"Contact Us\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3\",\"children\":\"Contact Us\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"border-y border-cometBlack desktop-sm:border-b-0 py-8 tablet-sm:py-6 my-10\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex flex-wrap w-fit gap-x-12 gap-y-6 tablet-sm:gap-8 desktop-sm:gap-6 desktop-lg:gap-x-4\",\"children\":[[\"$\",\"$L24\",\"Facebook\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Facebook\",\"url\":\"https://www.facebook.com/sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 11 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"m9.765 11.445.53-3.448H6.978V5.76c0-.943.463-1.862 1.95-1.862h1.509V.96S9.066.728 7.757.728c-2.733 0-4.52 1.651-4.52 4.641v2.628H.2v3.448h3.038v8.336a12.092 12.092 0 0 0 3.74 0v-8.336h2.788Z\"}]}]}]}],[\"$\",\"$L24\",\"X\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"X\",\"url\":\"https://twitter.com/Sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 9 9\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M5.322 3.822 8.53.102h-.76L4.983 3.338 2.763.1H.204l3.36 4.892L.205 8.9h.76l2.94-3.412 2.343 3.412h2.56L5.322 3.832v-.01ZM4.284 5.034l-.339-.483L1.232.677h1.161L4.583 3.8l.339.483 2.836 4.06H6.597l-2.323-3.32.01.01Z\"}]}]}]}],[\"$\",\"$L24\",\"LinkedIn\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"LinkedIn\",\"url\":\"https://www.linkedin.com/company/sprinklr/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 21 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M5.081 19.926H.988V7.108h4.093v12.818ZM3.032 5.36c-1.308 0-2.37-1.054-2.37-2.327 0-.611.25-1.198.694-1.63A2.405 2.405 0 0 1 3.032.728c.63 0 1.232.243 1.677.675.444.432.694 1.019.694 1.63 0 1.273-1.062 2.327-2.37 2.327ZM20.4 19.926h-4.084v-6.24c0-1.487-.031-3.394-2.128-3.394-2.128 0-2.455 1.616-2.455 3.287v6.347H7.645V7.108h3.925v1.749h.058c.546-1.007 1.881-2.07 3.872-2.07 4.143 0 4.904 2.653 4.904 6.098v7.04H20.4Z\"}]}]}]}],[\"$\",\"$L24\",\"YouTube\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"YouTube\",\"url\":\"https://www.youtube.com/c/sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 30 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M28.508 3.726c-.327-1.18-1.294-2.11-2.52-2.425C23.762.728 14.845.728 14.845.728s-8.917 0-11.141.573c-1.227.316-2.193 1.245-2.521 2.425-.596 2.139-.596 6.601-.596 6.601s0 4.463.596 6.601c.328 1.18 1.294 2.11 2.52 2.425 2.225.573 11.142.573 11.142.573s8.917 0 11.141-.573c1.227-.316 2.194-1.245 2.521-2.425.596-2.139.596-6.6.596-6.6s0-4.463-.596-6.602ZM11.994 14.44V6.213l7.409 4.114-7.409 4.114Z\"}]}]}]}],[\"$\",\"$L24\",\"Instagram\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Instagram\",\"url\":\"https://www.instagram.com/sprinklr/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 21 20\",\"className\":\"fill-black h-3.5\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$27\"}],[\"$\",\"path\",null,{\"d\":\"M10.14 5.392c-2.793 0-5.062 2.202-5.062 4.922 0 2.72 2.265 4.922 5.062 4.922 2.796 0 5.061-2.203 5.061-4.922 0-2.72-2.265-4.922-5.061-4.922Zm0 8.113c-1.815 0-3.286-1.43-3.286-3.195s1.47-3.195 3.286-3.195c1.815 0 3.285 1.43 3.285 3.195s-1.47 3.195-3.285 3.195ZM15.402 6.342c.652 0 1.181-.514 1.181-1.149 0-.634-.529-1.149-1.181-1.149s-1.181.515-1.181 1.15c0 .634.529 1.148 1.181 1.148Z\"}]]}]}]}]]}]}]]}],[\"$\",\"section\",null,{\"className\":\"flex-[9] desktop-sm:pb-10 desktop-lg:pb-14 desktop-sm:ps-10 desktop-lg:ps-14\",\"children\":[[\"$\",\"div\",null,{\"className\":\"block desktop-sm:hidden\",\"children\":[\"$\",\"$L28\",null,{\"type\":\"single\",\"collapsible\":true,\"children\":[[\"$\",\"$L29\",\"0\",{\"value\":\"item-0\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L2a\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Products\"}]}],[\"$\",\"$L2b\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Sprinklr Service\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service\",\"url\":\"/products/customer-service/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Service\"}]}],[\"$\",\"li\",\"Sprinklr Insights\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Insights\",\"url\":\"/products/consumer-intelligence/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Insights\"}]}],[\"$\",\"li\",\"Sprinklr Marketing\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Marketing\",\"url\":\"/products/marketing-and-advertising/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Marketing\"}]}],[\"$\",\"li\",\"Sprinklr Social\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social\",\"url\":\"/products/social-media-management/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Social\"}]}],[\"$\",\"li\",\"Unified CXM Platform\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unified CXM Platform\",\"url\":\"/products/platform/\",\"icon\":\"$undefined\",\"children\":\"Unified CXM Platform\"}]}]]}],null]}]}]]}],[\"$\",\"$L29\",\"1\",{\"value\":\"item-1\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L2a\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Solutions\"}]}],[\"$\",\"$L2b\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack\",\"children\":[null,[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Industries\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CPG\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CPG\",\"url\":\"/industries/cpg/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CPG\"}]}]}],[\"$\",\"li\",\"Financial Services\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Financial Services\",\"url\":\"/industries/financial-services/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Financial Services\"}]}]}],[\"$\",\"li\",\"Government\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Government\",\"url\":\"/industries/government/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Government\"}]}]}],[\"$\",\"li\",\"Retail\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Retail\",\"url\":\"/industries/retail/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Retail\"}]}]}],[\"$\",\"li\",\"Technology\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Technology\",\"url\":\"/industries/technology/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Technology\"}]}]}],[\"$\",\"li\",\"Telecommunication\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Telecommunication\",\"url\":\"/industries/telecom/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Telecommunication\"}]}]}],[\"$\",\"li\",\"Travel \u0026 Hospitality\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Travel \u0026 Hospitality\",\"url\":\"/industries/travel-hospitality/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Travel \u0026 Hospitality\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Teams\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Marketing\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Marketing\",\"url\":\"/teams/marketing/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Marketing\"}]}]}],[\"$\",\"li\",\"Customer Service\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service\",\"url\":\"/teams/customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service\"}]}]}]]}]]}]]}]]}]}]]}],[\"$\",\"$L29\",\"2\",{\"value\":\"item-2\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L2a\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Company\"}]}],[\"$\",\"$L2b\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Our Story\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Our Story\",\"url\":\"/our-story/\",\"icon\":\"$undefined\",\"children\":\"Our Story\"}]}],[\"$\",\"li\",\"Newsroom\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"icon\":\"$undefined\",\"children\":\"Newsroom\"}]}],[\"$\",\"li\",\"Partners\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Partners\",\"url\":\"/partners/\",\"icon\":\"$undefined\",\"children\":\"Partners\"}]}],[\"$\",\"li\",\"Careers\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Careers\",\"url\":\"/careers/\",\"icon\":\"$undefined\",\"children\":\"Careers\"}]}],[\"$\",\"li\",\"Culture \u0026 Talent\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Culture \u0026 Talent\",\"url\":\"/culture-talent/\",\"icon\":\"$undefined\",\"children\":\"Culture \u0026 Talent\"}]}],[\"$\",\"li\",\"Investor Relations\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":\"Investor Relations\"}]}],[\"$\",\"li\",\"Security \u0026 Privacy\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Security \u0026 Privacy\",\"url\":\"/trust/\",\"icon\":\"$undefined\",\"children\":\"Security \u0026 Privacy\"}]}],[\"$\",\"li\",\"Customer Stories\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Stories\",\"url\":\"/stories/\",\"icon\":\"$undefined\",\"children\":\"Customer Stories\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Support\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Developer Portal\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Developer Portal\",\"url\":\"https://developer.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Developer Portal\"}]}]}],[\"$\",\"li\",\"Integrations\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Integrations\",\"url\":\"/products/platform/integrations/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Integrations\"}]}]}],[\"$\",\"li\",\"Help Center\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Help Center\",\"url\":\"/help/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Help Center\"}]}]}],[\"$\",\"li\",\"Contact Us\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Contact Us\",\"url\":\"/contact-us/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Contact Us\"}]}]}]]}]]}]]}]]}]}]]}],[\"$\",\"$L29\",\"3\",{\"value\":\"item-3\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L2a\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Resources\"}]}],[\"$\",\"$L2b\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Analyst Reports\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"icon\":\"$undefined\",\"children\":\"Analyst Reports\"}]}],[\"$\",\"li\",\"Sprinklr Demo Center\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Demo Center\"}]}],[\"$\",\"li\",\"Podcasts\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Podcasts\",\"url\":\"https://www.sprinklr.com/cx-wise/#home\",\"icon\":\"$undefined\",\"children\":\"Podcasts\"}]}],[\"$\",\"li\",\"Blog\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Blog\",\"url\":\"/blog/\",\"icon\":\"$undefined\",\"children\":\"Blog\"}]}],[\"$\",\"li\",\"Guides\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Guides\",\"url\":\"/cxm/\",\"icon\":\"$undefined\",\"children\":\"Guides\"}]}],[\"$\",\"li\",\"eBooks\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"eBooks\",\"url\":\"/resources/\",\"icon\":\"$undefined\",\"children\":\"eBooks\"}]}],[\"$\",\"li\",\"Events \u0026 Webinars\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"icon\":\"$undefined\",\"children\":\"Events \u0026 Webinars\"}]}],[\"$\",\"li\",\"Masterclass\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Masterclass\",\"url\":\"/lp/socialverse2023/\",\"icon\":\"$undefined\",\"children\":\"Masterclass\"}]}],[\"$\",\"li\",\"Services\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Services\",\"url\":\"/services/\",\"icon\":\"$undefined\",\"children\":\"Services\"}]}],[\"$\",\"li\",\"Training\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Training\",\"url\":\"/sprinklr-training/\",\"icon\":\"$undefined\",\"children\":\"Training\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 tablet-sm:normal-case\",\"children\":\"Social Media Topics\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Social Listening Guide\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Listening Guide\",\"url\":\"/cxm/social-listening/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Listening Guide\"}]}]}],[\"$\",\"li\",\"Social Media Monitoring\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Monitoring\",\"url\":\"/cxm/social-media-monitoring/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Monitoring\"}]}]}],[\"$\",\"li\",\"Social Media Management\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Management\",\"url\":\"/cxm/social-media-management/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Management\"}]}]}],[\"$\",\"li\",\"Social Media Glossary\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Glossary\",\"url\":\"/social-media-glossary/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Glossary\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 tablet-sm:normal-case\",\"children\":\"Customer Service Topics\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CCaaS Guide\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CCaaS Guide\",\"url\":\"/cxm/ccaas/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CCaaS Guide\"}]}]}],[\"$\",\"li\",\"Customer Service\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service\",\"url\":\"/cxm/what-is-customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service\"}]}]}],[\"$\",\"li\",\"Contact Center AI (CCAI)\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Contact Center AI (CCAI)\",\"url\":\"/cxm/contact-center-ai/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Contact Center AI (CCAI)\"}]}]}],[\"$\",\"li\",\"Customer Service Glossary\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service Glossary\",\"url\":\"/customer-service-glossary/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service Glossary\"}]}]}]]}]]}]]}]]}]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"hidden desktop-sm:flex desktop-sm:justify-between gap-x-10\",\"children\":[[[\"$\",\"div\",\"0\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Products\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Sprinklr Service\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service\",\"url\":\"/products/customer-service/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Service\"}]}],[\"$\",\"li\",\"Sprinklr Insights\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Insights\",\"url\":\"/products/consumer-intelligence/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Insights\"}]}],[\"$\",\"li\",\"Sprinklr Marketing\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Marketing\",\"url\":\"/products/marketing-and-advertising/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Marketing\"}]}],[\"$\",\"li\",\"Sprinklr Social\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social\",\"url\":\"/products/social-media-management/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Social\"}]}],[\"$\",\"li\",\"Unified CXM Platform\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unified CXM Platform\",\"url\":\"/products/platform/\",\"icon\":\"$undefined\",\"children\":\"Unified CXM Platform\"}]}]]}],null]}]]}],[\"$\",\"div\",\"1\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Solutions\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack\",\"children\":[null,[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Industries\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CPG\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CPG\",\"url\":\"/industries/cpg/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CPG\"}]}]}],[\"$\",\"li\",\"Financial Services\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Financial Services\",\"url\":\"/industries/financial-services/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Financial Services\"}]}]}],[\"$\",\"li\",\"Government\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Government\",\"url\":\"/industries/government/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Government\"}]}]}],[\"$\",\"li\",\"Retail\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Retail\",\"url\":\"/industries/retail/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Retail\"}]}]}],[\"$\",\"li\",\"Technology\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Technology\",\"url\":\"/industries/technology/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Technology\"}]}]}],[\"$\",\"li\",\"Telecommunication\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Telecommunication\",\"url\":\"/industries/telecom/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Telecommunication\"}]}]}],[\"$\",\"li\",\"Travel \u0026 Hospitality\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Travel \u0026 Hospitality\",\"url\":\"/industries/travel-hospitality/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Travel \u0026 Hospitality\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Teams\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Marketing\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Marketing\",\"url\":\"/teams/marketing/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Marketing\"}]}]}],[\"$\",\"li\",\"Customer Service\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service\",\"url\":\"/teams/customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service\"}]}]}]]}]]}]]}]]}]]}],[\"$\",\"div\",\"2\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Company\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Our Story\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Our Story\",\"url\":\"/our-story/\",\"icon\":\"$undefined\",\"children\":\"Our Story\"}]}],[\"$\",\"li\",\"Newsroom\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"icon\":\"$undefined\",\"children\":\"Newsroom\"}]}],[\"$\",\"li\",\"Partners\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Partners\",\"url\":\"/partners/\",\"icon\":\"$undefined\",\"children\":\"Partners\"}]}],[\"$\",\"li\",\"Careers\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Careers\",\"url\":\"/careers/\",\"icon\":\"$undefined\",\"children\":\"Careers\"}]}],[\"$\",\"li\",\"Culture \u0026 Talent\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Culture \u0026 Talent\",\"url\":\"/culture-talent/\",\"icon\":\"$undefined\",\"children\":\"Culture \u0026 Talent\"}]}],[\"$\",\"li\",\"Investor Relations\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":\"Investor Relations\"}]}],[\"$\",\"li\",\"Security \u0026 Privacy\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Security \u0026 Privacy\",\"url\":\"/trust/\",\"icon\":\"$undefined\",\"children\":\"Security \u0026 Privacy\"}]}],[\"$\",\"li\",\"Customer Stories\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Stories\",\"url\":\"/stories/\",\"icon\":\"$undefined\",\"children\":\"Customer Stories\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Support\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Developer Portal\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Developer Portal\",\"url\":\"https://developer.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Developer Portal\"}]}]}],[\"$\",\"li\",\"Integrations\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Integrations\",\"url\":\"/products/platform/integrations/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Integrations\"}]}]}],[\"$\",\"li\",\"Help Center\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Help Center\",\"url\":\"/help/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Help Center\"}]}]}],[\"$\",\"li\",\"Contact Us\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Contact Us\",\"url\":\"/contact-us/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Contact Us\"}]}]}]]}]]}]]}]]}]]}]],[[\"$\",\"div\",null,{\"className\":\"flex flex-col w-[140px] desktop-lg:w-[200px]\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Resources\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Analyst Reports\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Analyst Reports\",\"url\":\"/analyst-reports/\",\"icon\":\"$undefined\",\"children\":\"Analyst Reports\"}]}],[\"$\",\"li\",\"Sprinklr Demo Center\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Demo Center\"}]}],[\"$\",\"li\",\"Podcasts\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Podcasts\",\"url\":\"https://www.sprinklr.com/cx-wise/#home\",\"icon\":\"$undefined\",\"children\":\"Podcasts\"}]}],[\"$\",\"li\",\"Blog\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Blog\",\"url\":\"/blog/\",\"icon\":\"$undefined\",\"children\":\"Blog\"}]}],[\"$\",\"li\",\"Guides\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Guides\",\"url\":\"/cxm/\",\"icon\":\"$undefined\",\"children\":\"Guides\"}]}],[\"$\",\"li\",\"eBooks\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"eBooks\",\"url\":\"/resources/\",\"icon\":\"$undefined\",\"children\":\"eBooks\"}]}],[\"$\",\"li\",\"Events \u0026 Webinars\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Events \u0026 Webinars\",\"url\":\"/events/\",\"icon\":\"$undefined\",\"children\":\"Events \u0026 Webinars\"}]}],[\"$\",\"li\",\"Masterclass\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Masterclass\",\"url\":\"/lp/socialverse2023/\",\"icon\":\"$undefined\",\"children\":\"Masterclass\"}]}],[\"$\",\"li\",\"Services\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Services\",\"url\":\"/services/\",\"icon\":\"$undefined\",\"children\":\"Services\"}]}],[\"$\",\"li\",\"Training\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Training\",\"url\":\"/sprinklr-training/\",\"icon\":\"$undefined\",\"children\":\"Training\"}]}]]}],null]}]]}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case\",\"children\":\"Social Media Topics\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Social Listening Guide\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Listening Guide\",\"url\":\"/cxm/social-listening/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Listening Guide\"}]}]}],[\"$\",\"li\",\"Social Media Monitoring\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Monitoring\",\"url\":\"/cxm/social-media-monitoring/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Monitoring\"}]}]}],[\"$\",\"li\",\"Social Media Management\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Management\",\"url\":\"/cxm/social-media-management/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Management\"}]}]}],[\"$\",\"li\",\"Social Media Glossary\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social Media Glossary\",\"url\":\"/social-media-glossary/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social Media Glossary\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case\",\"children\":\"Customer Service Topics\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CCaaS Guide\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CCaaS Guide\",\"url\":\"/cxm/ccaas/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CCaaS Guide\"}]}]}],[\"$\",\"li\",\"Customer Service\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service\",\"url\":\"/cxm/what-is-customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service\"}]}]}],[\"$\",\"li\",\"Contact Center AI (CCAI)\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Contact Center AI (CCAI)\",\"url\":\"/cxm/contact-center-ai/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Contact Center AI (CCAI)\"}]}]}],[\"$\",\"li\",\"Customer Service Glossary\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Customer Service Glossary\",\"url\":\"/customer-service-glossary/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Customer Service Glossary\"}]}]}]]}]]}]]}]]]}]]}]]}],[\"$\",\"section\",null,{\"className\":\"flex flex-col desktop-sm:flex-row desktop-sm:justify-between items-start desktop-sm:items-center pt-14 desktop-sm:pt-6 desktop-lg:pt-10 text-silverGray\",\"children\":[[\"$\",\"$L24\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Logo\",\"url\":\"/\",\"icon\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":124,\"height\":26,\"fill\":\"none\",\"className\":\"h-8 tablet-sm:h-7 desktop-sm:h-6 desktop-lg:h-10 mb-8 desktop-sm:mb-0\",\"children\":[[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"$2c\"}],[\"$\",\"path\",null,{\"fill\":\"#FAA21B\",\"d\":\"M2.368 3.451A2.901 2.901 0 0 1 5.45.761c.462.05 1.027.05 1.9.698 3.801 3.238 6.061 8.916 5.393 13.847-.051.25-.308.25-.41 0-1.08-3.536-4.623-7.57-7.756-8.816-1.49-.548-2.312-1.594-2.209-3.039Z\"}],[\"$\",\"path\",null,{\"fill\":\"#70BF54\",\"d\":\"M12.18 20.835c-.976-3.088-5.804-8.219-9.348-8.219-1.85 0-2.928 1.495-2.825 2.84.102 1.693 1.592 2.54 2.927 2.54 3.03 0 6.678 1.245 8.938 3.038.154.1.36 0 .308-.2Z\"}],[\"$\",\"path\",null,{\"fill\":\"#00BAE9\",\"d\":\"M16.544 25.504c-.051.249-.308.249-.41 0C12.127 13.4 19.318.1 24.66 0c2.825-.05 4.776 1.943 4.776 4.184 0 1.544-.513 2.79-2.362 3.786-4.674 2.54-9.913 9.115-10.53 17.533Z\"}],[\"$\",\"path\",null,{\"fill\":\"#128ACB\",\"d\":\"M21.066 20.985c-.154.1-.36 0-.308-.199.976-3.088 5.804-8.219 9.348-8.219 1.85 0 2.928 1.495 2.825 2.84-.103 1.693-1.592 2.54-2.928 2.54-2.979 0-6.625 1.345-8.937 3.038Z\"}]]}],[\"$\",\"span\",null,{\"className\":\"sr-only\",\"children\":\"Sprinklr Website Home\"}]]}],[\"$\",\"div\",null,{\"className\":\"flex flex-col desktop-sm:flex-row desktop-sm:w-full max-tablet-sm:items-start flex-1 desktop-sm:self-start desktop-sm:justify-end gap-y-3.5 tablet-sm:gap-y-4 desktop-sm:gap-x-6 desktop-lg:gap-x-10 desktop-sm:ms-10 desktop-lg:max-w-[1232px] [\u0026\u003ea]:inline-block [\u0026\u003ea]:flex-none\",\"children\":[[[\"$\",\"$L2d\",\"Supplier Code of Conduct\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Supplier Code of Conduct\",\"url\":\"/supplier-code-of-conduct/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Privacy\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Privacy\",\"url\":\"/privacy/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Legal\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Legal\",\"url\":\"/legal/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Do Not Sell or Share My Info\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Do Not Sell or Share My Info\",\"url\":\"/privacy-request/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Cookies\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Cookies\",\"url\":\"#cookie-preferences\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Modern Slavery Statement\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Modern Slavery Statement\",\"url\":\"/modern-slavery-statement/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Index Egalité\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Index Egalité\",\"url\":\"https://prod2-sprcdn-assets.sprinklr.com/50400/c1f943e3-ac3d-407e-a438-5c60308e9f05-1143697824/Index_Egapro.pdf\",\"icon\":\"$undefined\"}}],[\"$\",\"$L2d\",\"Terms\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Terms\",\"url\":\"/terms/\",\"icon\":\"$undefined\"}}]],[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 flex-none\",\"children\":\"©2024, Sprinklr Inc.\"}]]}]]}]]}]}]}]\n"])</script></body></html>