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class="cb-fullWidthText customPadding background-white anchorUnderlineState" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container small"> <h2>Looking for support?</h2> <p>If you would like to talk to someone about your drinking or someone else's. You can have a free and confidential chat with someone at Drinkline who are trained to help.</p> <h5>Telephone: <a href="tel:0300 123 1110"><strong>0300 123 1110</strong></a></h5> <p class="btn"><a href="https://www.drinkaware.co.uk/advice/alcohol-support-services/support-lines">Support lines</a></p> </div> </section> <link rel="stylesheet" href="https://media.drinkaware.co.uk/assets/css/views/contentblocks/fullWidthText.css"> <section class="cb-fullWidthText customPadding background-coolgrey anchorUnderlineState" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container small"> <h2>Press and media enquiries</h2> <p>For all of Drinkaware's latest press releases and statements please <a data-id="1872" href="https://www.drinkaware.co.uk/news" title="Press">visit our news section</a> or contact us for more information.</p> <p>If you're a journalist with a media request or looking for comment from a Drinkaware spokesperson, please contact our Media and Communications Team.</p> <p class="btn"><a rel="noopener" href="mailto:mediateam@drinkaware.co.uk" target="_blank">Contact our media team</a></p> </div> </section> <link rel="stylesheet" href="https://media.drinkaware.co.uk/assets/css/views/contentblocks/contactDetails.css"> <section class="cb-contactDetails background-white" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container"> <div class="inner"> <div class="text"> <h2 class="h3">Contact details</h2> <div class="numbers"> <div class="telephone"> <div class="telephoneTitle"> <h4>Telephone</h4> </div> <a href="tel:02077669900" class="p">020 7766 9900</a> </div> </div> <div class="email anchorUnderlineState"> <div class="emailTitle"> <h4>Email</h4> </div> <a href="mailto:contact@drinkaware.co.uk">contact@drinkaware.co.uk</a> </div> <div class="address"> <h4>Address</h4> <p>Drinkaware, Michael House, 35 Chiswell Street, London EC1Y 4SE</p> </div> <div class="socialMedia"> <h4>Social media</h4> <div class="links"> <a href="https://www.facebook.com/MyDrinkaware" class="facebook"> <div class="icon"> <svg aria-hidden="true" role="img"> <use xlink:href="/images/icons.svg#icon-facebook" /> </svg> </div> </a> <a href="https://twitter.com/drinkaware" class="twitter"> <div class="icon"> <svg aria-hidden="true" role="img"> <use xlink:href="/images/icons.svg#icon-twitter" /> </svg> </div> </a> <a href="https://www.instagram.com/drinkaware_trust" class="instagram"> <div class="icon"> <svg aria-hidden="true" class="icon-instagram" role="img"> <use xlink:href="/images/icons.svg#icon-instagram" /> </svg> </div> </a> <a href="https://www.linkedin.com/company/drinkaware" class="linkedIn"> <div class="icon"> <svg aria-hidden="true" class="icon-linkedIn" role="img"> <use xlink:href="/images/icons.svg#icon-linkedIn" /> </svg> </div> </a> <a href="https://www.youtube.com/user/drinkawaretrust" class="youtube"> <div class="icon"> <svg aria-hidden="true" class="icon-youtube" role="img"> <use xlink:href="/images/icons.svg#icon-youtube" /> </svg> </div> </a> </div> </div> </div> <div class="googleMap"> <a target="_blank" rel="noopener noreferrer" aria-label="Opens link to google map in new window" href="https://www.google.com/maps/place/The+Drinkaware+Trust/51.517243,-0.0899027,17z/data=!3m1!4b1!4m5!3m4!1s0x48761cac83f99eeb:0xf0d19c0286052499!8m2!3d51.517243!4d-0.087714"> <img data-src="https://media.drinkaware.co.uk/assets/images/views/contentblocks/contactDetails/map.jpg" data-srcset="https://media.drinkaware.co.uk/assets/images/views/contentblocks/contactDetails/map.jpg 1x, https://media.drinkaware.co.uk/assets/images/views/contentblocks/contactDetails/map@2x.jpg 2x" class="lazyLoad" alt="" /> </a> </div> </div> </div> </section> <link rel="stylesheet" href="https://media.drinkaware.co.uk/assets/css/views/contentblocks/fullWidthText.css"> <section class="cb-fullWidthText customPadding background-white anchorUnderlineState" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container small"> <h2 class="preamble" style="text-align: center;">FAQs</h2> <p style="text-align: center;" class="preamble-small preamble">Further information from Drinkaware logo licensing to order queries.</p> <p style="text-align: center;" class="preamble-small">聽</p> </div> </section> <link rel="stylesheet" href="https://media.drinkaware.co.uk/assets/css/views/contentblocks/accordion.css"> <section class="cb-accordion background-white" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container"> <div class="itemContainer"> <div class="item"> <div class="title"> <div class="itemText"> <h3 class="h5"> About the Drinkaware logo licence <span class="plusMinus"></span> </h3> </div> </div> <div class="text"> <p>Our logo is a registered trademark. Any organisation that wishes to refer to Drinkaware, or the Drinkaware website, must obtain prior consent from us by entering into a Trademark Licence Agreement.</p> <p>Use of the Drinkaware logo has been restricted to Drinkaware funders, and our public and third sector partners. Use of the logo is considered best practice but it is voluntary and you can use it at your discretion.</p> <p>To find out more please see the聽<a href="https://resources.drinkaware.co.uk/products/logo-licence"><strong>section of our website about our logo</strong></a>, or get in touch with聽<a href="mailto:logos@drinkaware.co.uk">logos@drinkaware.co.uk</a>聽to apply for a licence, or to let us know about possible misuse of our logo.</p> <p>You can find more information on alcohol labelling in general from <a rel="noopener" href="https://www.portmangroup.org.uk" target="_blank">The Portman Group</a><span>.</span></p> </div> </div> <div class="item"> <div class="title"> <div class="itemText"> <h3 class="h5"> How do I make a complaint about an alcohol product's packaging or promotional activity? <span class="plusMinus"></span> </h3> </div> </div> <div class="text"> <p>The Portman Group is the responsibility body that regulates the promotion and packaging of alcoholic drinks. If you would like to make a related complaint please call The Portman Group on <a href="tel:020%207290 1460">020 7290 1460</a>.</p> </div> </div> <div class="item"> <div class="title"> <div class="itemText"> <h3 class="h5"> How do I get more information about Challenge 25? <span class="plusMinus"></span> </h3> </div> </div> <div class="text"> <p>Drinkaware is not directly affiliated with the Challenge 25 scheme.聽</p> <p>If you鈥檙e a licensee or involved in selling alcohol to the public, you can find more information about<span>聽</span><a rel="noopener" href="https://www.wsta.co.uk/challenge-25" target="_blank">Challenge 25</a><span>聽on the Wine and Spirit Trade Association (WSTA) website.</span></p> <p>For more about the laws on alcohol, visit our<span>聽<a href="#" title="The law">page about the law and under 18s</a></span>聽and the<span>聽</span><a rel="noopener" href="https://www.legislation.gov.uk/ukpga/2003/17/contents#pt7-pb4" target="_blank" title="Licensing Act 2003" data-anchor="#pt7-pb4">'Licensing Act 2003'</a>聽UK聽government page.</p> </div> </div> <div class="item"> <div class="title"> <div class="itemText"> <h3 class="h5"> How do I make a complaint about Drinkaware? <span class="plusMinus"></span> </h3> </div> </div> <div class="text"> <p>Please view our<span>聽</span><a data-id="2398" href="/complaints-policy/" title="Complaints policy">complaints policy</a><span>聽for more information.</span></p> </div> </div> <div class="item"> <div class="title"> <div class="itemText"> <h3 class="h5"> I have a query about my order <span class="plusMinus"></span> </h3> </div> </div> <div class="text"> <p>Please have a look at our<span>聽</span><a rel="noopener" href="https://resources.drinkaware.co.uk/help" target="_blank">shop help section</a>聽for details on getting in touch and other frequently asked questions.聽Please note that it can take up to 5 working days for orders to be processed, and if you have chosen to pay by invoice, payment must be received before orders are dispatched.聽</p> </div> </div> </div> </div> </section> <link rel="stylesheet" href="https://media.drinkaware.co.uk/assets/css/views/contentblocks/supportCTA.css"> <section class="cb-supportCTA background-white" id="" data-aos="fade-up" data-aos-duration="800" data-aos-delay="0"> <div class="container"> <div class="inner"> <div class="top"> <a href="/advice-and-support/alcohol-support-services/" aria-label="Link To Umbraco.Cms.Core.Models.Link"> <h2 class="h3"> <span class="hoverState">Do you need to speak to someone about your drinking? </span> </h2> </a> </div> <div class="content anchorUnderlineState-white"> <p>If you are concerned that you or someone you care about has a problem with alcohol there is lots of help available. 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