CBS Audience Services Info and Feedback

<html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://audienceservices.cbs.com/feedback/feedback.htm","20191022100142","https://web.archive.org/","web","/_static/", "1571738502"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <link rel="shortcut icon" href="https://web.archive.org/web/20191022100142im_/https://audienceservices.cbs.com/feedback/favicon.ico" type="image/x-icon"/> <title>CBS Audience Services Info and Feedback</title> <meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <script type="text/javascript"> function checkForm() { var form = document.forms.audsvcs; var mtype = form.FEEDBACKTYPE; var e_mail = form.EMAIL.value; var EMAIL = form.EMAIL; var category = form.CATEGORY.options[0]; /*choose a cbsnews category*/ if(category.selected==true){alert("Please select a CBS category!");form.CATEGORY.focus();return false} /*email edit ????????????????????????????????????????????????????? check for spaces*/ if (e_mail.length < 1) {alert('Please enter your E-Mail address before submitting');EMAIL.focus();return false;} /* split on the @ and .*/var fl = e_mail.split("@");if (fl.length != 2) {alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;}first = fl[0];last = fl[1]; if (first.length < 1){alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;} if (last.length < 1){alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;}last = last.split("."); if (last.length < 2){alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;}first = last[0];last = last[1]; if (first.length < 1) {alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;} if (last.length < 1) {alert('Please enter a valid E-Mail address before submitting');EMAIL.focus();return false;} if (form.MSG.value == ''){alert("You must enter a message to be sent.");return false;}return true;} holder=this.window.name; var lookUpTable = new Array('','3420','3410','3415','3475','3430','3425','3435','3480','3445','3465','3460','3455','','','') function look_through(holder) { for(var i=0; i<lookUpTable.length;i++) {//alert(holder); if(holder==lookUpTable[i]) { thisOne = i; thisOne = thisOne; return set_to(thisOne); } else set_to(0); } } function set_to(thisOne){if (thisOne!=0){eval(document.cbsnews.CATEGORY.options[thisOne+0].selected = true);}else{eval(document.cbsnews.CATEGORY.options[0].selected = true);}} </script> </head> <body> <body background="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/cbs_eye_blue.png"> <center><img src="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/audience_header_new7.gif" alt="" border="0" width="990"></center> <center> <a href="#q_and_a.png"><img src="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/audience_headerj.png" alt="" border="0"></a> </center> <center><a href="https://web.archive.org/web/20191022100142/https://audienceservices.cbs.com/feedback/CBS_2019-2020_Lineup.pdf" target="blank">CBS ANNOUNCES 2019-2020 LINE-UP </a> </center> <div> <form method="post" name="cbs" id="cbs" action="https://web.archive.org/web/20191022100142/https://cgi.cbs.com/feedback/feedback.pl"> <table style="margin-left: 8px;" width="425"> <div align="left"><img src="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/send_feedback_shows.png" border="0"></div> <tbody><tr> <td colspan="3" style="height: 19px;" class="subheadblack"><label for="show"> (For website issues, please see links below MESSAGE box. 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James Corden|/feedback/fb_global_thanks.shtml">The Late Late Show with James Corden</option> <option value=""></option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Primetime|/feedback/fb_global_thanks.shtml">PRIMETIME (click here for General or select program below)</option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|All Rise|/feedback/fb_global_thanks.shtml">All Rise</option> <option value="tv_related|cbsaudienceent@cbs.com|The Amazing Race|/feedback/fb_global_thanks.shtml">The Amazing Race</option> <option value="tv_related|cbsaudienceent@cbs.com|The Big Bang Theory|/feedback/fb_global_thanks.shtml">The Big Bang Theory</option> <option value="tv_related|cbsaudienceent@cbs.com|Big Brother|/feedback/fb_global_thanks.shtml">Big Brother</option> <option value="tv_related|cbsaudienceent@cbs.com|Blue Bloods|/feedback/fb_global_thanks.shtml">Blue Bloods</option> <option value="tv_related|cbsaudienceent@cbs.com|Bob Hearts 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value="tv_related|cbsaudienceent@cbs.com|Fam|/feedback/fb_global_thanks.shtml">Fam</option> <option value="tv_related|cbsaudienceent@cbs.com|FBI|/feedback/fb_global_thanks.shtml">FBI</option> <option value="tv_related|cbsaudienceent@cbs.com|FBI: Most Wanted|/feedback/fb_global_thanks.shtml">FBI: Most Wanted</option> <option value="tv_related|cbsaudienceent@cbs.com|God Friended Me|/feedback/fb_global_thanks.shtml">God Friended Me</option> <option value="tv_related|cbsaudienceent@cbs.com|Happy Together|/feedback/fb_global_thanks.shtml">Happy Together</option> <option value="tv_related|cbsaudienceent@cbs.com|Hawaii Five-O|/feedback/fb_global_thanks.shtml">Hawaii Five-O</option> <option value="tv_related|cbsaudienceent@cbs.com|Life in Pieces|/feedback/fb_global_thanks.shtml">Life in Pieces</option> <option value="tv_related|cbsaudienceent@cbs.com|Love Island|/feedback/fb_global_thanks.shtml">Love Island</option> <option value="tv_related|cbsaudienceent@cbs.com|MacGyver|/feedback/fb_global_thanks.shtml">MacGyver</option> <option value="tv_related|cbsaudienceent@cbs.com|Madam Secretary|/feedback/fb_global_thanks.shtml">Madam Secretary</option> <option value="tv_related|cbsaudienceent@cbs.com|Magnum P.I.|/feedback/fb_global_thanks.shtml">Magnum P.I.</option> <option value="tv_related|cbsaudienceent@cbs.com|Man With a Plan|/feedback/fb_global_thanks.shtml">Man With a Plan</option> <option value="tv_related|cbsaudienceent@cbs.com|Mom|/feedback/fb_global_thanks.shtml">Mom</option> <option value="tv_related|cbsaudienceent@cbs.com|N C I S|/feedback/fb_global_thanks.shtml">NCIS</option> <option value="tv_related|cbsaudienceent@cbs.com|NCIS: Los Angeles|/feedback/fb_global_thanks.shtml">NCIS: Los Angeles</option> <option value="tv_related|cbsaudienceent@cbs.com|NCIS: New Orleans|/feedback/fb_global_thanks.shtml">NCIS: New Orleans</option> <option value="tv_related|cbsaudienceent@cbs.com|The Neighborhood|/feedback/fb_global_thanks.shtml">The Neighborhood</option> <option value="tv_related|cbsaudienceent@cbs.com|Ransom|/feedback/fb_global_thanks.shtml">Ransom</option> <option value="tv_related|cbsaudienceent@cbs.com|The Red Line|/feedback/fb_global_thanks.shtml">The Red Line</option> <option value="tv_related|cbsaudienceent@cbs.com|SEAL Team|/feedback/fb_global_thanks.shtml">SEAL Team</option> <option value="tv_related|cbsaudienceent@cbs.com|Strange Angel|/feedback/fb_global_thanks.shtml">Strange Angel on CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Survivor|/feedback/fb_global_thanks.shtml">Survivor</option> <option value="tv_related|cbsaudienceent@cbs.com|S.W.A.T.|/feedback/fb_global_thanks.shtml">S.W.A.T.</option> <option value="tv_related|cbsaudienceent@cbs.com|Undercover Boss|/feedback/fb_global_thanks.shtml">Undercover Boss</option> <option value="tv_related|cbsaudienceent@cbs.com|The Unicorn|/feedback/fb_global_thanks.shtml">The Unicorn</option> <option value="tv_related|cbsaudienceent@cbs.com, altera@cbsnews.com|Whistleblower|/feedback/fb_global_thanks.shtml">Whistleblower</option> <option value="tv_related|cbsaudienceent@cbs.com|World's Best|/feedback/fb_global_thanks.shtml">World's Best</option> <option value="tv_related|cbsaudienceent@cbs.com|Young Sheldon|/feedback/fb_global_thanks.shtml">Young Sheldon</option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|Instinct|/feedback/fb_global_thanks.shtml">Instinct</option> <option value="tv_related|cbsaudienceent@cbs.com|Kevin Can Wait|/feedback/fb_global_thanks.shtml">Kevin Can Wait</option> <option value="tv_related|cbsaudienceent@cbs.com|Living Biblically|/feedback/fb_global_thanks.shtml">Living Biblically</option> <option value="tv_related|cbsaudienceent@cbs.com|Murphy Brown|/feedback/fb_global_thanks.shtml">Murphy Brown</option> <option value="tv_related|cbsaudienceent@cbs.com|Person of Interest|/feedback/fb_global_thanks.shtml">Person of Interest</option> <option value="tv_related|cbsaudienceent@cbs.com|Salvation|/feedback/fb_global_thanks.shtml">Salvation</option> <option value="tv_related|cbsaudienceent@cbs.com|Scorpion|/feedback/fb_global_thanks.shtml">Scorpion</option> <option value="tv_related|cbsaudienceent@cbs.com|Superior Donuts|/feedback/fb_global_thanks.shtml">Superior Donuts</option> <option value="tv_related|cbsaudienceent@cbs.com|Zoo|/feedback/fb_global_thanks.shtml">Zoo</option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|CBS All Access|/feedback/fb_global_thanks.shtml">CBS ALL ACCESS (program comments only)</option> <option value=""></option><option value="tv_related|cbsaudienceent@cbs.com|C o d e|/feedback/fb_global_thanks.shtml">The Code - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|The Good Fight|/feedback/fb_global_thanks.shtml">The Good Fight - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Fam|/feedback/fb_global_thanks.shtml">Fam - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|No Activity|/feedback/fb_global_thanks.shtml">No Activity on CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|One Dollar|/feedback/fb_global_thanks.shtml">One Dollar - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Pink Collar Crimes|/feedback/fb_global_thanks.shtml">Pink Collar Crimes - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Star Trek: Discovery|/feedback/fb_global_thanks.shtml">Star Trek: Discovery - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Tell Me a Story|/feedback/fb_global_thanks.shtml">Tell Me a Story - CBS All Access</option> <option value="tv_related|cbsaudienceent@cbs.com|Tommy|/feedback/fb_global_thanks.shtml">Tommy - CBS All Access</option> <option value=""></option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Daytime|/feedback/fb_global_thanks.shtml">DAYTIME (select below)</option> <option value=""></option> <option value="tv_related|yrbb@tvc.cbs.com, cbsaudienceent@cbs.com|Bold And The Beautiful,The|/feedback/fb_global_thanks.shtml">The Bold and the Beautiful</option> <option value="tv_related|cbsaudienceent@cbs.com|Let's Make a Deal|/feedback/fb_global_thanks.shtml">Let's Make a Deal</option> <option value="tv_related|pir@tvc.cbs.com, cbsaudienceent@cbs.com|Price Is Right, The|/feedback/fb_global_thanks.shtml">The Price is Right</option> <option value="tv_related|gl@cbs.com, cbsaudienceent@cbs.com|The Talk, |/feedback/fb_global_thanks.shtml">The Talk</option> <option value="tv_related|yrbb@tvc.cbs.com, cbsaudienceent@cbs.com|Young And The Restless,The|/feedback/fb_global_thanks.shtml">The Young and the Restless</option> <option value=""></option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|Movies Specials Other|/feedback/fb_global_thanks.shtml">MOVIES-SPECIALS-OTHER (select below)</option> <option value=""></option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Interfaith Specials|/feedback/fb_global_thanks.shtml">CBS Interfaith Specials</option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Movie|/feedback/fb_global_thanks.shtml">CBS Movie</option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Special|/feedback/fb_global_thanks.shtml">CBS Special</option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Original|/feedback/fb_global_thanks.shtml">CBS Original</option> <option value="tv_related|cbsaudienceent@cbs.com|Classic CBS TV Show|/feedback/fb_global_thanks.shtml">Classic CBS TV Show</option> <option value="tv_related|cbsaudienceent@cbs.com|Commercials|/feedback/fb_global_thanks.shtml">Commercials or Promotional Spots</option> <option value="tv_related|cbsaudienceent@cbs.com|CBS Cares|/feedback/fb_global_thanks.shtml">CBS Cares Spots</option> <option value="tv_related|cbsaudienceent@cbs.com|Others NOT Listed|/feedback/fb_global_thanks.shtml">Other - Not Listed</option> <option value=""></option> <option value="editorial_related|cbsaudienceent@cbs.com|CBS Sports|/feedback/fb_global_sports.shtml">CBS SPORTS (Please SPORTS Link above for instructions)</option> <option value=""></option> <option value=""></option> </select> </td> </tr> <tr> <td style="height: 19px; " class="subheadblack">FROM:</td> </tr> <tr style="padding-bottom: 10px;"> <td class="bodysmall" style="padding-top: 10px; vertical-align: top;"> <label for="fname">First Name: </label> <input id="fname" name="FNAME" size="25" maxlength="70" type="text"> * required field <div class="input"> <label for="lname">Last Name:</label> <input id="lname" name="LNAME" size="25" maxlength="70" type="text">* required field </div> <div class="input"> <label for="email">E-Mail:</label> <input id="email" name="EMAIL" size="25" maxlength="70" type="text">* required field </div> </td> </tr> <tr> <td style="height: 19px; " class="subheadblack"><label for="msg">** MESSAGE:</label></td> </tr> </tbody></table><table style="margin-left:" width="425"> <tbody><tr> </tr><tr> <td rowspan="3" width="10"> </td> <td rowspan="3" width="400"> <textarea id="msg" name="MSG" wrap="Physical" rows="7" cols="45"></textarea> </td> </tr> <tr> </tr> <tr> <td class="bodysmall" style="vertical-align: top;" colspan="3"> </td> </tr> </tbody> </table> <div style="padding-top: 10px; width: 245px;"> <input value="RESET" style="font-face: Verdana, Serif; background-color: #CCD; color: #778; font-weight: bold; font-size: 10px; border: 1px solid #99A; float: left; margin-left: 12px; cursor:hand;" type="reset"> <input value="SUBMIT" onclick="return checkForm();" style="font-face: Verdana, Serif; background-color: #EEF; color: #778; font-weight: bold; font-size: 10px; border: 1px solid #99A; float: left; margin-left: 12px; cursor:hand;" type="submit"> </div> </form> **Please be advised that this Feedback 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If you wish to contact the CBS Interactive staff about issues only dealing with website performance, please visit the following feedback areas: For CBS.com visit <a href="https://web.archive.org/web/20191022100142/https://cbsi.secure.force.com/CBSi/sitefeedback?template=template_cbsent&referer=cbs.com&cfs=SFS_1" target="blank">CBS.com Site Feedback</a> For CBSNews.com visit <a href="https://web.archive.org/web/20191022100142/https://cbsi.secure.force.com/CBSi/knowledgehome2?categories=CBS_Interactive:CBSNews&referer=cbsnews.com/main" target="blank">CBS News Interactive</a> <center><a name="q_and_a.png"><img src="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/q_and_a.png" alt="" border="0"></a></center><a name="q_and_a.png"> Q. Do I have to buy CBS ALL ACCESS to watch CBS Programs online? A. No. Recent episodes of most CBS programs are still available for free viewing ....at CBS.com. The new All Access service provides a much larger number of episodes ....and some programs from which we are contractually prohibited from streaming free of charge. ....By hovering your mouse over SHOWS on the top menu at CBS.com and then clicking on the ....program of your choice, you will be taken to the show page where, in most cases, ....free episodes will be available to watch. ....You may also click on VIDEOS on the top menu and be taken to a page featuring all ....episodes for all programs that are currently available for free viewing. <a href="https://web.archive.org/web/20191022100142/https://cbsi.secure.force.com/CBSi/knowledgehome?referer=cbs.com/aa" target="blank"><img src="/web/20191022100142im_/https://audienceservices.cbs.com/feedback/all_access_faq.jpg"></a> </center> Q. Can I leave a phone comment for CBS? A. You may call our comment line at 212-975-5005. We listen to all comments and share them with the appropriate CBS News and CBS Entertainment executives. However, please be advised that phone calls are not returned. </div> Q. How can I write to the performers who appear on my favorite CBS programs? A. Click <a href="https://web.archive.org/web/20191022100142/https://audienceservices.cbs.com/feedback/cbs_production_companies_2019.htm" target="blank">HERE </a>to see a Production Company List for the 2018-2019 Season Q. How come the background music is so loud on many tv shows? A. Occasionally, we have found that viewers who experience an overly loud background music playback sometimes have a stereo television and that the "front surround" feature is activated. This would move the rear surround, usually music and sound effects, information to the main speakers. This can be corrected via your remote control, accessing MENU, and then the audio or sound profile. Set "Front Surround" to "OFF." We have found that some cable remotes have crossover signals (for instance their DVR button) which activate the "Front Surround" on the adjacent television set. If this does not correct the problem, then the issue might be a 5.1 surround audio mix problem at your local CBS station or affiliate. Q. How can I become a contestant on of one of CBS' reality programs? A. You may visit the CBS Casting page at <a href="https://web.archive.org/web/20191022100142/https://www.cbs.com/casting/" target="blank">https://www.cbs.com/casting</a> Q. How can I be sure and DVR my favorite Sunday Night program in its entirety in case there is an NFL or other sports event runover? A. The easiest way to be sure you get the entire program or programs you wish to record is to manually extend the recording time of the first program you wish to capture. Once you select a program to record on your DVR, click Record With Options. This will take you to a screen where you can add additional time to the End of Program time. By adding at least an extra hour to the end of program time you will ensure that the program you have selected will be recorded in its entirety. Q. How may I obtain footage or transcripts from past or current CBS News programs? A. You may email the CBS News Archives at <a href="https://web.archive.org/web/20191022100142/mailto:footage@cbsnews.com" target="blank">footage@cbsnews.com</a> DVD's of recent 60 MINUTES segments may be available at: <a href="https://web.archive.org/web/20191022100142/https://www.amazon.com/60minutes" target="blank">https://www.amazon.com/60minutes</a> Q. How may I obtain tickets to LATE SHOW WITH STEPHEN COLBERT? A. You may visit this page for LATE SHOW tickets: ....<a href="https://web.archive.org/web/20191022100142/https://colbert.1iota.com/show/536/The-Late-Show-with-Stephen-Colbert" target="blank">https://www.showclix.com/event/TheLateShowWithStephenColbert/</a> ..........................*...*...* Q. How may I obtain tickets for THE LATE LATE SHOW WITH JAMES CORDEN? A. You may visit this page for LATE LATE SHOW tickets: ....<a href="https://web.archive.org/web/20191022100142/https://1iota.com/show/439/The-Late-Late-Show-with-James-Corden" target="blank">https://1iota.com/show/439/The-Late-Late-Show-with-James-Corden</a> Q. Are tickets to other CBS Programs available? A. For information on seeing a filming or taping of a CBS Broadcast in Los Angeles, ....please call the CBS Ticket Office at 323-575-2448. Q. How can I suggest a story to 60 MINUTES? A. If you wish to bring a matter to the attention of 60 MINUTES, you may do so in writing via postal mail. Please write to: Story Editor 60 MINUTES CBS News 524 West 57th Street New York, NY 10019 60 MINUTES requests that all story suggestions be submitted in concise, written form. Please do not send any original documents or additional materials that would need to be returned. We receive a large number of story suggestions each week and cannot guarantee response or return of materials. Alternately, you may send your request via email to <a href="https://web.archive.org/web/20191022100142/mailto:60m@cbsnews.com">60m@cbsnews.com</a>. If a 60 MINUTES producer does not contact you directly within 4 to 5 weeks, you may assume that CBS News is not going to report your story. Q. How can I suggest a story for 48 HOURS? A. If you wish to bring a matter to the attention of 48 HOURS, you may do so in writing via postal mail. Please write to: Story Editor 48 HOURS CBS News 524 West 57th Street New York, NY 10019 48 HOURS requests that all story suggestions be submitted in concise, written form. Please do not send any original documents or additional materials that would need to be returned. We receive a large number of story suggestions each week and cannot guarantee response or return of materials. Alternately, you may send your request via email to <a href="https://web.archive.org/web/20191022100142/mailto:48hours@cbsnews.com">48hours@cbsnews.com</a>. If a 48 HOURS producer does not contact you directly within 4 to 5 weeks, you may assume that CBS News is not going to report your story. Q. How can I contact my local CBS affiliate? A. Click <a href="https://web.archive.org/web/20191022100142/https://audienceservices.cbs.com/feedback/cbs_affiliate_map.htm" target="blank">HERE</a> to go to an interactive map where you can click on your city/CBS outlet and get direct contact information. </td> </tr> Q. Whom do I contact with concerns about Closed-Captioning? A. 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