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data-parallax-align="top" data-parallax-hide="3"> <div class="panel--padded-large wrap--large"> <div class="content-header__main-block"> <h1 class="heading--1 heading--fancy">FAQs</h1> </div> </div> </div> <a href="#MainContent" data-intercept="smoothscroll" class="section__label section__label--right content__quickskip" > <span class="section__label__wrapper"> <span class="content__quickskip__wrapper"> Explore <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/arrow-right.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span> </span> </a> </header> <section id="MainContent" class="content__main faq__faqContainer panel panel--padded" itemprop="mainContentOfPage"> <span class="section__label section__label--right" data-parallax-align="parent" data-parallax="-0.35"aria-hidden="true"><span class="section__label__wrapper">Frequently asked questions</span></span> <div class="faq__faqContainer__wrapper wrap wrap--large"> <h2 class="heading--4 heading__mini-underline">Hello and thank you for your interest in Piñatex<sup class="reg_trade">®</sup>!</h2> <div class="faq__faqContainer__intro"> <p>Please find answers to some frequently asked questions below.</p> </div> <div class="faq__faqContainer__groups"> <div class="faq__faqContainer__groups__group"> <h3 class="heading--5">General Questions</h3> <dl class="faq__faqContainer__faqList"> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Who are Ananas Anam? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Ananas Anam is the company who manufacture, market and sell Piñatex. Ananas Anam’s HQ is in London, UK, with subsidiaries in both the Philippines and Spain.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Piñatex is a non-woven textile made from waste pineapple leaf fibre suitable for use across fashion & accessories, soft interiors and automotive applications.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How much does Piñatex cost? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Please check our online shop or Trade Portal for current prices, as prices are subject to change without notice.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is the Minimum Order Quantity (MOQ)? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> 1 linear metre per colour</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is a linear metre? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Material dimension 1 metre x 1.55 metres <p><p> Original/Pluma/Mineral usable width 1 metre x 1.50 metres <p> Metallic usable width 1 metre x 1.45 metres <p> Performance usable width 1 metre x 1.40 metres</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How can I buy Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> <a href="https://store.ananas-anam.com/">Click here to buy Piñatex</a></div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is your lead time? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Orders are shipped using UPS unless you arrange your own collection. Orders shipped within the EU takes around 3-5 working days and 6-10 working days for rest of world.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Can you ship worldwide? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Yes, Piñatex is shipped worldwide from Spain using UPS. However, orders to be shipped to Turkey, India and Myanmar are only able to be processed manually so please contact us at info@ananas-anam.com to facilitate your order. Any additional taxes, duties, customs fees applied by your local customs office are the sole responsibility of the customer. For more information on local customs, duties, taxes and import charges please contact your local customs office.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Where is Piñatex produced? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Piñatex is sourced in the Philippines and finished in Spain. Piñatex is shipped worldwide from Spain.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Where is Piñatex shipped from? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> From our factory in Spain.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is the shipping fee? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Shipping fees are auto-calculated at check out on our online store and are dependent on destination and the order amount (weight/dimensions of package). Note: we are offered extremely competitive rates through our business account at UPS. </div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Can I arrange my own shipping? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Yes. You may choose the "Collect Onsite" option during checkout if you wish to use your own courier. </div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I want to buy something #MadeFromPiñatex, where can I find products? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We work with hundreds of brands worldwide who make a variety of products from fashion and accessories to upholstered pieces. You can browse our Products Page and search our #MadeFromPiñatex hashtag on Instagram too.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I am a student; can I receive remnants or offcuts? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We do not supply offcuts or remnants for free, however we have a remnants sale which happens every now and then. Please Subscribe to our Newsletter & follow us on Instagram to keep yourself updated on when this sale happens.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I am a student writing my thesis. Can I ask you questions or request an interview? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> As we are a small team, we are unable to answer or grant each and every student request we receive. Therefore, we have designed and developed our website to be as informative as possible for Students like you to extract relevant information you may need for your paper or project.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I am a student and I am looking for sponsorship. <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We are not able to offer sponsorship at this time.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Do you have a student discount? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We do not offer student discounts. However, we do a remnants sale every so often which allows students, hobbyists, independent designers, etc. to get our material at a special price. Sign up to our newsletter to be informed about our end of roll/remnant sales which happen throughout the year.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I would like to be updated with news from Ananas Anam! <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Please sign up to our newsletter through our website.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> I would like to become a fibre supplier! <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Thank you! Please send your full details to info@ananas-anam.com with ‘Fibre Supplier Request’ as your subject line.</div> </dd> </dl> </div> <div class="faq__faqContainer__groups__group"> <h3 class="heading--5">Technical Questions</h3> <dl class="faq__faqContainer__faqList"> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex leather? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> No. Piñatex is a non-woven textile made from waste pineapple leaf fibres. Piñatex is a material that provides a better choice for a better future. The term leather is reserved for materials derived from animals only.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex 100% animal free? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Yes, Piñatex is PETA approved and a registered brand with The Vegan Society.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Can you provide custom colours? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> <p> Original/Mineral – MOQ 300LM and one fixed cost of 120EUR for colour lab dip tests which must be based on a pantone <p> Metallic – MOQ 500LM and one fixed cost of 120EUR based on pantone <p> Performance - MOQ 500LM and one fixed cost of 200 EUR based on pantone colour choice <p> NOTE: Lab DIP test: 2-3 weeks from receipt of payment. Production: 4-5 weeks from OK and receipt of payment.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is the process to make Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Please visit our <a href="https://www.ananas-anam.com/about-us/">About Us</a> page to learn more about the process of making Piñatex.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex biodegradable? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Piñatex is not 100% biodegradable. The substrate/base material of Piñatex (made from 80% pineapple leaf fibre, 20% PLA) is biodegradable under controlled industry conditions.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is PLA? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> PLA (polylactic acid) is a vegetable-based plastic material made from corn starch which comes from a renewable source.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What are the technical characteristics of Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Please refer to our technical specification sheet for more information about our material’s characteristics, which can be downloaded from our website in the Sales + Sampling section titled <a href="https://www.ananas-anam.com/sales-sampling/">Technical Tests</a></div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is the resin used to coat Piñatex Original/Pluma? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> A water-based PU resin which is REACH compliant.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How do you colour Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We use GOTS certified pigments to colour Piñatex</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex heat resistant? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Yes, but as with any natural fibre, you cannot subject our material to temperatures above 120°C for long periods of time.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Can you dye or print on the material? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Piñatex is sold as a fully finished product with a top coating added to it already. You are free to do your own customisations on the material to suit your needs but please bear in mind that due to the top coating we use, the print might not stick on to the material. We recommend that you test this out first before making your production orders.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex fire retardant? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Please refer to our Technical Specification sheet for more information, which can be downloaded from our website in the Sales + Sampling section in the <a href="https://www.ananas-anam.com/sales-sampling/">Technical Tests</a> section</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex Waterproof? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Piñatex is water resistant only. You would need to apply an additional waterproofing agent on the material if you want it to be waterproof.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How do I care for Piñatex? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> We recommend using a natural colourless wax to keep Piñatex Original/Mineral looking hydrated. Apply your wax of choice sparingly with a clean cloth and leave to dry. For Piñatex Metallic/Performance, wipe surface with a damp cloth with mild soap. For all Piñatex collections, please ensure that you let it fully dry before use.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> What is the difference between Piñatex Original and Piñatex Performance? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Both Piñatex Original and Piñatex Performance comprise of the same base material, Piñafelt<sup class="reg_trade">®</sup>, which is made from 80% waste pineapple leaf fibre and 20% PLA. The coating of Piñatex Original/Mineral is a water-based PU resin which comprises of 10% of the total material composition. The coating of Piñatex Performance is a high solid PU and bio-based PU which comprises of 42% of the material composition. Both are REACH compliant. </div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Is Piñatex Performance biodegradable? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> The base of Piñatex Performance is biodegradable, which represents 58% of the total composition. </div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> That is just a plastic coating and isn’t sustainable! <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> The PU used in our coating is REACH compliant which means we have no detectable volatile compounds within the collection. We have optimised the maximum amount of bio-based PU we can use while still ensuring longevity to our materials. </div> </dd> </dl> </div> <div class="faq__faqContainer__groups__group"> <h3 class="heading--5">Swatchcard</h3> <dl class="faq__faqContainer__faqList"> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How do you send Swatch Cards? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Swatch Cards are sent from Spain using UPS</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> How long until I receive my swatch card? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Swatch cards are sent from Spain on a weekly basis and can take up to 3 weeks for delivery. Please use your trakcing number sent by email to track your Swatch Card delivery status.</div> </dd> <dt class="faq__faqContainer__faqList__question"><button><span class="faq__faqContainer__faqList__question__q">Q.</span> Are there any restrictions on sending Swatch Cards? <span class="faq__toggle"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/faq_toggle.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> </span></button></dt> <dd class="faq__faqContainer__faqList__answer"> <div class="answer-wrapper"><span class="faq__faqContainer__faqList__answer__a">A.</span> Sometimes swatch cards can get held up in customs in certain countries (eg. USA, Canada, Mexico, India, Latin America and Turkey) so please bear with your local customs office as they clear your swatch card through their system and hand over to the local courier company for delivery. We request for your patience if ordering outside the UK, EU.</div> </dd> </dl> </div> </div> </div> </section> <section class="faq__careInstructions panel panel--padded"> <span class="section__label section__label--right" data-parallax-align="parent" data-parallax="-0.35"aria-hidden="true"><span class="section__label__wrapper">Care Instructions</span></span> <div class="faq__careInstructions__wrapper wrap"> <picture class="picture " > <!--[if IE 9]><video style="display: none;"><![endif]--> <img src="https://www.ananas-anam.com/wp-content/uploads/2017/10/carenapple.svg" alt="" class="picture " > <!--[if IE 9]></video><![endif]--> </picture> <h2 class="heading--1 heading--fancy">Care Instructions</h2> <p>Like anything natural, Piñatex<sup class="reg_trade">®</sup> will evolve as it ages and products #MadeFromPiñatex require some care to keep them in top condition. 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