Devon Direct

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'https:' : 'http:') + '//www.google.com/cse/cse.js?cx=' + cx; var s = document.getElementsByTagName('script')[0]; // hack to set a placeholder in google's custom search input gcse.onload = gcse.onreadystatechange = function() { var pollInput = window.setInterval(function() { if (typeof jQuery != 'undefined') { var $input = $('.gsc-input'); if ($input.length) { $input.attr('placeholder', "Search"); window.clearInterval(pollInput); } } }, 10); }; // end hack s.parentNode.insertBefore(gcse, s); })(); </script>  <gcse:searchbox></gcse:searchbox> </div> <div class="navbar-social"> <ul class="social"> <li class="facebook"> <a href="https://www.facebook.com/DevonEnergy/"><span class="accessible">Facebook</span></a> </li> <li class="twitter"> <a href="https://twitter.com/DevonEnergy"><span class="accessible">Twitter</span></a> </li> <li class="linkedin"> <a href="https://www.linkedin.com/company/devon-energy"><span class="accessible">LinkedIn</span></a> </li> <li class="instagram"> <a href="https://www.instagram.com/devonenergy/"><span class="accessible">Instagram</span></a> </li> </ul> </div> </nav> <gcse:searchresults></gcse:searchresults> <script src="https://www.devonenergy.com/assets/js/nav.min.js"></script> <div class="slider-image hero-image subpage"> <div class="hero-image-parallax" style="background-image:url('https://dvnweb-hfhahvbraba9feev.a01.azurefd.net/assets/images/TOP-SLIDERS/Subhead/slider_devondirect.jpg')"></div> </div> <div class="header-ticker"> <div> <p> <span class="stock-exchange">NYSE</span> </p> <p> <span class="stock-name">DVN</span><span class="stock-value">34.22</span><span class="stock-change positive">0.67</span> </p> </div> <div class="header-ticker-info"> <div> <p>As of March 14, 2025 2:23 PM EST</p> <ul> <li> <span class="left">last</span><span class="right">34.215</span> </li> <li> <span class="left">change</span><span class="right">0.67</span> </li> <li> <span class="left">volume</span><span class="right">3,676,092</span> </li> <li> <span class="left">% change</span><span class="right">1.98</span> </li> <li> <span class="left">52 week high</span><span class="right">55.09</span> </li> <li> <span class="left">52 week low</span><span class="right">30.39</span> </li> </ul> </div> <a class="link-button right-arrow-blue" href="https://investors.devonenergy.com/investors/stock-information/default.aspx">more stock information</a> </div> <a class="ticker-pull"></a> </div> </header> <div class="container line" id="main-content"> <h1 class=" theme--default">Devon Direct</h1> <div class="theme--default">  <main role="main" class="layoutsidebar"> <div class="text widget-spacing"> <h2>Devon's inquiry handling process</h2> <figure><img src="https://dvnweb-hfhahvbraba9feev.a01.azurefd.net/assets/images/INT-OWNERS/DevonDirect_Phone.jpg" data-image="keuncm4p7mui"></figure> <p>Devon Direct is a team of analysts dedicated to providing outstanding customer service and inquiry resolutions to <strong>Devon Energy interest owners and suppliers</strong> in the following areas:</p> <p> • Revenue/royalty payments</p> <p> • Division orders</p> <p> • Surface ownership and leasing</p> <p> • Accounts payable</p> <p> • Joint interest billing</p> <p> • 1099s</p> <p> The Devon Direct team's goal is to provide accurate answers to all incoming inquiries in the most timely and efficient manner possible. To facilitate this, owners and suppliers are encouraged to email <a href="mailto:DevonDirect@dvn.com" target="_blank">DevonDirect@dvn.com</a> or call us at 405-228-4800 and speak to a member of the Devon Direct team.</p> <p> Our hope is that the Devon Direct representative can assist the caller in a manner that answers his/her questions during the initial call. However, if additional research is required in order to provide a sufficient answer, the caller should allow up to 48 hours for either an answer to the original inquiry or an update to a status of the inquiry.</p> <p> If at this point a sufficient answer has not been provided, the inquiry will be forwarded to the supervisor of the team member. If a sufficient answer is still not provided after an additional 48 hours, the inquiry will be further directed to a manager.</p> <p> Devon Direct representatives are available to answer your call between 8 a.m. and 4:30 p.m. CST Monday through Thursday and 8:30 a.m. to noon CST on Friday. If all lines are busy, the caller may hold for the next available agent, leave a voicemail or email <a href="mailto:DevonDirect@dvn.com">DevonDirect@dvn.com</a>. For voicemails and emails, please allow up to 48 hours to be contacted by a Devon Direct analyst. The same response time and process outlined above will be followed until a sufficient answer is provided to the owner or supplier.</p> <p> Some inquiries will occasionally require more than 48 hours to resolve. The Devon Direct team will do its best to set appropriate expectations for resolution in those situations. Additionally, interest owners and suppliers are encouraged to call or email Devon Direct any time for an update on an outstanding issue.</p> </div> <hr>  <div class="sproutform widget-spacing">  <div class="fui-i"><form id="formie-form-34508867d4799c7837a" class="fui-form fui-labels-above-input" method="post" enctype="multipart/form-data" accept-charset="utf-8" data-submit-method="page-reload" data-submit-action="entry" data-redirect="https://www.devonenergy.com/thank-you" data-config="{"formHashId":"formie-form-34508867d4799c7837a","formId":345088,"formHandle":"contactFormDevonDirect","registeredJs":[],"settings":{"submitMethod":"page-reload","submitActionMessage":"Submission saved.","submitActionMessageTimeout":"","submitActionMessagePosition":"top-form","submitActionFormHide":"","submitAction":"entry","submitActionTab":"same-tab","errorMessage":"Couldn’t save submission due to 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type="hidden" name="CRAFT_CSRF_TOKEN" value="uNLdM92UcfJ9j-FwyAN9nEi3QvsDHib3_7Io9luYbiF17kbk00Q4VdTqrUuIuRmEE9iSB6xvKsgE5jGyYDNUx6v2XqA87gFFJr0QkZIHYDo=" autocomplete="off"><input type="hidden" name="action" value="formie/submissions/submit"><input type="hidden" name="handle" value="contactFormDevonDirect"><input type="hidden" name="siteId" value="1"><input type="hidden" name="redirect" value="6903edcb337e5ae8aafc1059cf41ec026eaffb5926f8851281e3ab9819dd732bhttps://www.devonenergy.com/thank-you"><div class="fui-form-container"><div id="formie-form-34508867d4799c7837a-p-2424" class="fui-page" data-index="0" data-id="2424"><div class="fui-page-container"><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-location-wrap" class="fui-field fui-page-field fui-type-dropdown fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-select-field" data-field-handle="location" data-field-type="dropdown"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-location-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-location">Inquiry Reason</label><div class="fui-input-container"><select id="fields-formie-form-34508867d4799c7837a-location" class="fui-select" name="fields[location]" data-fui-id="contact-form-devon-direct-location" data-fui-message="" aria-required="false"><option value="Please Select..." selected>Please Select...</option><option value="Update account information/direct deposit" >Update account information/direct deposit</option><option value="EnergyLink login information/problem" >EnergyLink login information/problem</option><option value="Revenue payment" >Revenue payment</option><option value="Joint interest billing payment/statement" >Joint interest billing payment/statement</option><option value="Transfer an ownership in a well" >Transfer an ownership in a well</option><option value="Report a death of an owner" >Report a death of an owner</option><option value="Questions about a division order received" >Questions about a division order received</option><option value="Invoice payment status - AP vendor" >Invoice payment status - AP vendor</option><option value="1099/tax" >1099/tax</option><option value="Unclaimed property" >Unclaimed property</option><option value="Other" >Other</option></select></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-your-name-wrap" class="fui-field fui-page-field fui-type-name fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-field-required fui-text-input-field" data-field-handle="yourName" data-field-type="name"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-your-name-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-your-name">Name <span class="fui-required">*</span></label><div class="fui-input-container"><input type="text" id="fields-formie-form-34508867d4799c7837a-your-name" class="fui-input" name="fields[yourName]" value="" placeholder="" autocomplete="name" required data-fui-id="contact-form-devon-direct-your-name" data-fui-message="" aria-required="true" /></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-i-am-an-wrap" class="fui-field fui-page-field fui-type-dropdown fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-field-required fui-select-field" data-field-handle="iAmAn" data-field-type="dropdown"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-i-am-an-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-i-am-an">I am a(n) <span class="fui-required">*</span></label><div class="fui-input-container"><select id="fields-formie-form-34508867d4799c7837a-i-am-an" class="fui-select" name="fields[iAmAn]" required data-fui-id="contact-form-devon-direct-i-am-an" data-fui-message="" aria-required="true"><option value="" selected>Please Select</option><option value="Owner" >Owner</option><option value="Supplier" >Supplier</option><option value="Other" >Other</option></select></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-email-address-wrap" class="fui-field fui-page-field fui-type-email-address fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-field-required fui-text-input-field" data-field-handle="emailAddress" data-field-type="email-address"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-email-address-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-email-address">Email Address <span class="fui-required">*</span></label><div class="fui-input-container"><input type="email" id="fields-formie-form-34508867d4799c7837a-email-address" class="fui-input" name="fields[emailAddress]" value="" placeholder="" autocomplete="email" required data-fui-id="contact-form-devon-direct-email-address" data-fui-message="" aria-required="true" /></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-phone-number-wrap" class="fui-field fui-page-field fui-type-phone-number fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-text-input-field" data-field-handle="phoneNumber" data-field-type="phone-number"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-phone-number-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-phone-number">Phone Number</label><div class="fui-input-container"><input type="tel" id="fields-formie-form-34508867d4799c7837a-phone-number" class="fui-input" name="fields[phoneNumber][number]" placeholder="" autocomplete="tel-national" data-fui-id="contact-form-devon-direct-phone-number" data-fui-message="" aria-required="false" /></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-business-associate-or-vendor-number-wrap" class="fui-field fui-page-field fui-type-single-line-text fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-text-input-field" data-field-handle="businessAssociateOrVendorNumber" data-field-type="single-line-text"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-business-associate-or-vendor-number-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-business-associate-or-vendor-number">Business Associate or Vendor Number</label><div class="fui-input-container"><input type="text" id="fields-formie-form-34508867d4799c7837a-business-associate-or-vendor-number" class="fui-input" name="fields[businessAssociateOrVendorNumber]" value="" placeholder="" data-fui-id="contact-form-devon-direct-business-associate-or-vendor-number" data-fui-message="" aria-required="false" /></div></div></div></div><div class="fui-row fui-page-row"><div id="fields-formie-form-34508867d4799c7837a-message-wrap" class="fui-field fui-page-field fui-type-multi-line-text fui-label-above-input fui-subfield-label-above-input fui-instructions-above-input fui-field-required" data-field-handle="message" data-field-type="multi-line-text"><div class="fui-field-container"><label id="fields-formie-form-34508867d4799c7837a-message-label" class="fui-label" for="fields-formie-form-34508867d4799c7837a-message">Message <span class="fui-required">*</span></label><div class="fui-input-container"><textarea id="fields-formie-form-34508867d4799c7837a-message" class="fui-input" name="fields[message]" placeholder="" required data-fui-id="contact-form-devon-direct-message" data-fui-message="" aria-required="true"></textarea></div></div></div></div></div><input type="hidden" name="__DUP_3450882424" value="67d4799c7a53e" /><div id="beesknees67d4799c7a543_wrapper" style="display:none;"><label for="beesknees67d4799c7a543">Leave this field blank</label><input type="text" id="beesknees67d4799c7a543" name="beesknees" style="display:none;" /></div><div class="fui-btn-container fui-btn-left"><button type="submit" class="fui-btn fui-submit">Submit</button></div></div></div></form></div> </div> </main>   <aside> <div class="image-span widget-spacing"> <img class="full-width-span" src="https://dvnweb-hfhahvbraba9feev.a01.azurefd.net/assets/images/ABOUT/caller.jpg" alt="Phone operator for Devon Direct 405-228-4800" /> <p> A qualified analyst will get you the information you need. </p> <p><strong>Hours of operation:</strong> 8 a.m. to 4:30 p.m. CST Monday through Thursday and 8:30 a.m. to noon CST on Friday.</p> </div> <div class="text widget-spacing"> </div> <hr> <div class="text widget-spacing"> </div> <div class="text widget-spacing"> <h2>FAQs</h2> <h4><a href="http://www.devonenergy.com/interest-owners">Interest Owners</a></h4><h4><a href="http://www.devonenergy.com/operations/supply-chain/faq">Suppliers</a></h4> </div> <div class="text widget-spacing"> </div> <div class="text widget-spacing"> <h2>RESOURCES</h2> <h4><a href="https://www.energylink.com/" target="_blank">EnergyLink Owner Account Access</a></h4><h4><a href="http://www.jiblink.com/" target="_blank">JibLink</a></h4><h4><a href="https://www.api.org/" target="_blank">American Petroleum Institute</a></h4><h4><a href="http://www.americanroyaltycouncil.com/" target="_blank">American Royalty Council</a></h4><h4><a href="http://ropeco.org/custom/index.php" target="_blank">Royalty Owners & Producers Educational Coalition</a><br></h4> </div> </aside>  </div> </div> <footer> <div class="container"> <div class="top-footer"> <div class="leftcolumn"> <div class="leftcolumn small"> <p class="devon-slogon">Commitment Runs Deep<span class="devon-branding"></span></p> </div> <div class="rightcolumn big"> <h4>Corporate Headquarters</h4> <p>333 West Sheridan Avenue</p> 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