Alexa Support

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We have answers.</div> <div class="hero-unit__search"> <form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/web/20190216172231/https://support.alexa.com/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"/><input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search"/> <input type="submit" name="commit" value="Search"/></form> </div> </div> </div> <div class="container" data-home-page> <div class="container-inner"> <div class="knowledge-base"> <div class="row clearfix"> <div class="column column--sm-4"> <div class="sidebar"> <a class="sidenav-category__link sidenav-category__link--single" title="Home" href="/web/20190216172231/https://support.alexa.com/hc/en-us">Home</a> <div class="side-nav"></div> </div> </div> <div class="column column--sm-8 main-column" style="padding: 60px 30px 30px"> <div id="gettingstartedcol"> <div align="center" style="padding: 30px 30px 30px 0"> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/sections/202378548"> <img src="//web.archive.org/web/20190216172231im_/https://theme.zdassets.com/theme_assets/53743/f53006494ffa95cc5a9a4a47993ad1c177604233.png"></a> <br><br> <h4><a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/sections/202378548">Getting Started</h4></a></div></div> <div id="verticalrule"></div> <div id="toparticlescol"> <h4 style="padding: 30px 30px 0">Top Articles</h4> <div style="padding: 0 30px"> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/202996594">Does Alexa offer free trials of its services?</a><br> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/200450354">How do I get my site’s metrics Certified?</a><br> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/200449744">How are Alexa’s traffic rankings determined?</a><br> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/202290094">How do I change the site for my subscription?</a><br> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/217392507">Can I export Alexa's keyword data?</a><br> <a href="https://web.archive.org/web/20190216172231/https://support.alexa.com/hc/en-us/articles/204150740">How do I contact Alexa?</a><br> </div>  </div> </div> </div> </div> </div> </main> </div>  <footer class="footer container"> <div class="container-inner footer__inner"> <div class="footer__col copyright"> <p> © Alexa Internet, Inc. 1996 - 2019 | <a href="https://web.archive.org/web/20190216172231/https://www.alexa.com/help/privacy">Privacy</a> | <a href="https://web.archive.org/web/20190216172231/https://www.alexa.com/help/terms">Terms</a> | <a href="https://web.archive.org/web/20190216172231/https://www.alexa.com/contact-us">Contact</a> | <a href="https://web.archive.org/web/20190216172231/https://aws.amazon.com/alexa/">API</a> </p> </div> <div class="footer__col footer__col--social-links"> <a href="https://web.archive.org/web/20190216172231/https://www.alexa.com/" target="_blank" class="footer-social-link fa-lg"> <img src="//web.archive.org/web/20190216172231im_/https://theme.zdassets.com/theme_assets/53743/5e463e7a5e20f2d2351bf4242ec7b2ecad4db661.png" alt="alexa.com"> </a> <a href="https://web.archive.org/web/20190216172231/https://blog.alexa.com/" target="_blank" class="footer-social-link fas fa-newspaper-o fa-lg"></a> <a href="https://web.archive.org/web/20190216172231/https://www.facebook.com/alexainternet" target="_blank" class="footer-social-link fab fa-facebook-f fa-lg"></a> <a href="https://web.archive.org/web/20190216172231/https://twitter.com/Alexa_Support" target="_blank" class="footer-social-link fab fa-twitter fa-lg"></a> <a href="https://web.archive.org/web/20190216172231/http://www.linkedin.com/company/alexa-internet" target="_blank" class="footer-social-link fab fa-linkedin-in fa-lg"></a> </div> </div> <script type="text/javascript" src="https://web.archive.org/web/20190216172231js_/https://cdn.solvvy.com/deflect/customization/alexa/solvvy.js" async></script> </footer> <a href="#" class="scroll-to-top fa fa-angle-up" data-scroll-to-top></a>  <script type="text/javascript" src="//web.archive.org/web/20190216172231js_/https://static.zdassets.com/hc/assets/locales/en-us-93478affe77e6bc445c2ae7c8d4f6a85.js"></script> <script src="https://web.archive.org/web/20190216172231js_/https://alexa.zendesk.com/auth/v2/host.js" data-brand-id="411634" data-return-to="https://support.alexa.com/hc/en-us" data-theme="hc" data-locale="en-us" data-auth-origin="411634,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! 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