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menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">University Library Research Institute overview</a></li> </ul></li> <li class="expanded menu-mlid-32272"><a href="/research/digital-preservation" title="Digital Preservation">Digital Preservation</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-32272"><a href="/research/digital-preservation" title="Digital Preservation">Digital Preservation overview</a></li> </ul></li> <li class="expanded menu-mlid-22032"><a href="/research/digital-humanities" class="menu-node-unpublished 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menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Futurelib Innovation Programme</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-19532"><a href="/futurelib" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Futurelib Innovation Programme overview</a></li> </ul></li> </ul></li> <li class="expanded menu-mlid-48572"><a href="/teaching-and-learning" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Teaching and Learning</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-48572"><a href="/teaching-and-learning" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Teaching and Learning overview</a></li> <li class="last leaf menu-mlid-57111"><a href="/teaching-learning/information-literacy-teaching-cambridge" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Information Literacy Teaching at Cambridge</a></li> </ul></li> <li class="expanded menu-mlid-24572"><a href="/whats-on" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">What's On</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-24572"><a href="/whats-on" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">What's On overview</a></li> <li class="expanded menu-mlid-55131"><a href="/exhibitions" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Exhibitions</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-55131"><a href="/exhibitions" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Exhibitions overview</a></li> </ul></li> <li class="expanded menu-mlid-53281"><a href="/whats/events" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Events</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-53281"><a href="/whats/events" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Events overview</a></li> </ul></li> <li class="leaf menu-mlid-58491"><a href="/bookclub" title="">The Really Popular Book Club</a></li> <li class="last leaf menu-mlid-53301"><a href="/whats-on/google-arts-and-culture" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Google Arts and Culture</a></li> </ul></li> <li class="expanded menu-mlid-2979"><a href="/search-and-find">Search and Find</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2979"><a href="/search-and-find">Search and Find overview</a></li> <li class="leaf menu-mlid-57391"><a href="/search-and-find/libguides" title="">LibGuides - Subject guides</a></li> <li class="leaf menu-mlid-3377"><a href="https://idiscover.cam.ac.uk" title="">iDiscover</a></li> <li class="leaf menu-mlid-3152"><a href="/archivesearch">ArchiveSearch</a></li> <li class="expanded menu-mlid-2928"><a href="/search-and-find/reference-management-tools" class="menu-node-unpublished" title="">Reference Management</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-2928"><a href="/search-and-find/reference-management-tools" class="menu-node-unpublished" title="">Reference Management overview</a></li> </ul></li> <li class="expanded menu-mlid-3149"><a href="/search-and-find/physical-catalogues">Physical catalogues</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-3149"><a href="/search-and-find/physical-catalogues">Physical catalogues overview</a></li> </ul></li> <li class="last leaf menu-mlid-58081"><a href="/search-and-find/collaborative-catalogues">Collaborative catalogues</a></li> </ul></li> <li class="expanded menu-mlid-2978"><a href="/collections">Collections</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2978"><a href="/collections">Collections overview</a></li> <li class="leaf menu-mlid-57411"><a href="/collections/onsite-collections">Physical Collections</a></li> <li class="leaf menu-mlid-57421"><a href="/collections/online-collections">Online Collections</a></li> <li class="expanded menu-mlid-18012"><a href="/collections/special-collections" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished">Special Collections</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-18012"><a href="/collections/special-collections" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished">Special Collections overview</a></li> </ul></li> <li class="expanded menu-mlid-2905"><a href="/collections/departments">All collections & departments</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-2905"><a href="/collections/departments">All collections & departments overview</a></li> </ul></li> <li class="expanded menu-mlid-32232"><a href="/collections/journasl-co-ordination-scheme" title="">Journals Co-ordination Scheme</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-32232"><a href="/collections/journasl-co-ordination-scheme" title="">Journals Co-ordination Scheme overview</a></li> </ul></li> <li class="expanded menu-mlid-3130"><a href="/collections/recommend-item-our-collection">Recommend an item for our collection</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-3130"><a href="/collections/recommend-item-our-collection">Recommend an item for our collection overview</a></li> </ul></li> <li class="last expanded menu-mlid-19512"><a href="/collections/exhibitions" title="">Exhibitions</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-19512"><a href="/collections/exhibitions" title="">Exhibitions overview</a></li> </ul></li> </ul></li> <li class="expanded menu-mlid-2976"><a href="/about-library">About</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2976"><a href="/about-library">About overview</a></li> <li class="expanded menu-mlid-2902"><a href="/about-library/library-management">Governance</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-2902"><a href="/about-library/library-management">Governance overview</a></li> </ul></li> <li class="expanded menu-mlid-4112"><a href="/about-library/history-cambridge-university-library">History of the Library</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-4112"><a href="/about-library/history-cambridge-university-library">History of the Library overview</a></li> </ul></li> <li class="leaf menu-mlid-87201"><a href="/about-library/statement-collecting-policy">Statement of Collecting Policy</a></li> <li class="expanded menu-mlid-3404"><a href="/about-library/prizes-and-fellowships">Prizes and Fellowships</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-3404"><a href="/about-library/prizes-and-fellowships">Prizes and Fellowships overview</a></li> </ul></li> <li class="leaf menu-mlid-30052"><a href="/about-library/librarystoragefacility" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Library Storage Facility</a></li> <li class="last leaf menu-mlid-36622"><a href="/media">Press and media</a></li> </ul></li> <li class="expanded menu-mlid-19152"><a href="/support" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Support</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-19152"><a href="/support" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Support overview</a></li> <li class="last leaf menu-mlid-19182"><a href="/support/ways-support-us">Ways to support us</a></li> </ul></li> <li class="last leaf menu-mlid-3203"><a href="/contact">Contact</a></li> </ul></div></div></div> </div> </div> </div> </div> </div> <div class="campl-row campl-page-header"> <div class="campl-wrap clearfix campl-page-sub-title campl-recessed-sub-title"> <div class="campl-column3 campl-spacing-column">   </div> <div class="campl-column9"> <div class="campl-content-container clearfix contextual-links-region"> <h1 class="campl-sub-title">Accessibility and disabled library users </h1> </div> </div> </div> </div> <div class="campl-row campl-content campl-recessed-content"> <div class="campl-wrap clearfix"> <div class="campl-column3"> <div class="campl-tertiary-navigation"> <div class="region region-left-navigation"> <div id="block-menu-block-2" class="block block-menu-block"> <div> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-1"> <div class="campl-tertiary-navigation-structure"><ul class="campl-unstyled-list campl-vertical-breadcrumb"><li class="leaf menu-mlid-2917"><a href="/home">Cambridge University Library<span class="campl-vertical-breadcrumb-indicator"></span></a></li><li class="first expanded active-trail menu-mlid-2890"><a href="/using-library" class="active-trail">Using the Library<span class="campl-vertical-breadcrumb-indicator"></span></a></li></ul><ul class="campl-unstyled-list campl-vertical-breadcrumb-navigation"><li class="first expanded active-trail active menu-mlid-3163 campl-selected">Accessibility and disabled library users<ul class="campl-unstyled-list campl-vertical-breadcrumb-children"><li class="first leaf menu-mlid-3164"><a href="/accessibility/parking-and-access">Parking and access</a></li> <li class="leaf menu-mlid-3165"><a href="/accessibility/getting-around-building">Getting around the building</a></li> <li class="leaf menu-mlid-3166"><a href="/accessibility/equipment">Equipment</a></li> <li class="leaf menu-mlid-53571"><a href="/accessibility/request-alternate-format" title="Request an accessible alternate format of a book/journal held in the library">Request an alternate format</a></li> <li class="leaf menu-mlid-58451"><a href="/accessibility/bookable-space-and-assistive-software">Bookable space and assistive software</a></li> <li class="leaf menu-mlid-53581"><a href="/accessibility/libraries-accessibility-service">Libraries Accessibility Service</a></li> <li class="leaf menu-mlid-45972"><a href="/using-library/disabled-library-users/university-library-special-collections">University Library Special Collections</a></li> <li class="leaf menu-mlid-46062"><a href="/accessibility/public-exhibitions-and-events-visitors" class="menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished menu-node-unpublished">Public Exhibitions and Events Visitors</a></li> <li class="leaf menu-mlid-3167"><a href="/accessibility/emergency-evacuation">Emergency evacuation</a></li> <li class="leaf menu-mlid-45952"><a href="/using-library/disabled-library-users/getting-support-using-libraries">Getting support using the libraries</a></li> <li class="last leaf menu-mlid-45942"><a href="/using-library/disabled-library-users/supporting-disabled-users-guidance-library-staff">Supporting disabled users – guidance for library staff</a></li> </ul></li> <li class="expanded menu-mlid-3054"><a href="/register">Your library membership</a></li> <li class="leaf menu-mlid-46112"><a href="/using-library/online-resources-and-services">Online resources and services</a></li> <li class="expanded menu-mlid-50152"><a href="/using-library/person-services">Visit the University Library</a></li> <li class="last leaf menu-mlid-53761"><a href="/using-library/library-service-updates" title="">Library Service Updates</a></li> </ul></div></div> </div> </div> </div> </div> </div> <div class="campl-column6 campl-main-content" id="page-content"> <div class=""> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div> <div id="node-306" class="node node-page clearfix" about="/accessibility" typeof="foaf:Document"> <span property="dc:title" content="Accessibility and disabled library users" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img typeof="foaf:Image" class="campl-scale-with-grid" src="https://www.lib.cam.ac.uk/sites/www.lib.cam.ac.uk/files/styles/leading/public/cam_uni_library-214_websize.jpg?itok=NKGYHYFz" alt="Reader Services Desk in the Entrance Hall" /></div></div></div> <div class="content campl-content-container"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Cambridge University Libraries are committed to providing equal access to our services and facilities for all users in all libraries. Most of the information on these pages relates to the University Library, West Road building. For information about the accessibility of other libraries it is best to contact the library directly. Contact details are available via the <a href="https://www.libraries.cam.ac.uk/libraries-directory/libraries-a-z">Cambridge Libraries Directory</a>.</p> <p>For further information about accessibility and disability across the Cambridge library network please see our <a href="https://libguides.cam.ac.uk/accessibility">Cambridge Libraries: accessibility & disability LibGuide</a>.</p> <h2>Services at the University Library, West Road Building</h2> <h3>Proxy Borrowing</h3> <p>If you would like to have someone else borrow books on your behalf, please contact <a href="mailto:readerservices@lib.cam.ac.uk">readerservices@lib.cam.ac.uk</a>.</p> <h3>Items that are usually not borrowable</h3> <p>Parts of the Library’s non-special collection material are not borrowable. Wherever possible, the Library will issue items that are usually not borrowable to disabled users who have borrowing rights. For material from the Library Storage Facility (LSF) it may be more difficult. Please contact <a href="mailto:disability@lib.cam.ac.uk">disability@lib.cam.ac.uk</a> for advice on whether a non-borrowable item may be borrowed.</p> <h3>Click & Collect</h3> <p>Current staff, postgraduate students and undergraduates registered with the Disability Resource Centre can use the <a href="https://www.lib.cam.ac.uk/using-library/zero-contact-services/click-collect">Click & Collect service</a> to borrow books. You may request up to five items at a time.</p> <h3>One-to-one library training and advice</h3> <p>We can provide you with a bespoke training or consultation session to help you to make best use of the Library. This service is available via Teams or Zoom or in person. Please contact <a href="mailto:disability@lib.cam.ac.uk">disability@lib.cam.ac.uk</a> for more information.</p> <h3>Alternative formats</h3> <p>If the Library holds a copy of a book, journal or other work in a format which is not accessible to you, please contact <a href="mailto:disability@lib.cam.ac.uk">disability@lib.cam.ac.uk</a>. We may be able to obtain or make an accessible alternate format for you using the copyright exception for disability. This is usually a digital version provided by the publisher or <a href="https://www.rnibbookshare.org/cms/">RNIB Bookshare</a>. We require as much advance notice as possible; turnaround times can vary depending on the publisher and can be as little as 24 hours or up to 10 weeks.</p> <p>Alternatively, if you have a digital resource that needs converting/making accessible, you can try using <a href="https://www.disability.admin.cam.ac.uk/create-alternative-format-document-sensus-access">SensusAccess</a>, a self-service online tool for current staff and students.</p> <h3>Further assistance</h3> <p>You can find other ways that the University Library supports disabled users on these pages. If you have any questions, please contact <a href="mailto:disability@lib.cam.ac.uk">disability@lib.cam.ac.uk</a> and we will do our best to help.</p> <p>The University Library is not currently able to deliver resources through the post, but you are most welcome to set up a proxy borrowing arrangement to allow someone to collect books on your behalf. </p> <p> </p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div class="campl-column3 campl-secondary-content "> <div class="region region-sidebar"> <div id="block-block-30" class="block block-block"> <div class="campl-content-container campl-no-bottom-padding"> <div class="campl-heading-container"> <h2>Contact us</h2> </div> </div> <div class="campl-content-container"> <p><strong>e-mail:</strong> <a href="mailto:disability@lib.cam.ac.uk">disability@lib.cam.ac.uk</a><br /> <strong>Tel: </strong>+44 (0) 1223 333030</p> </div> </div> <div id="block-block-1111" class="block block-block"> <div class="campl-content-container"> <p><a href="https://www.accessable.co.uk/university-of-cambridge/sidgwick-site/access-guides/university-library" target="_blank"><img alt="AccessAble Cambridge University Library access guide" class="campl-scale-with-grid" src="https://www.lib.cam.ac.uk/files/access-able.jpg" style="width: 300px; height: 146px;" /></a></p> <p>Detailed access guides for the UL, the Moore Library and most faculty and departmental libraries are available via the <a href="https://www.accessable.co.uk/university-of-cambridge">University of Cambridge AccessAble site</a>.</p> </div> </div> </div> </div> </div> </div> <div class="campl-row campl-local-footer"> <div class="campl-wrap clearfix"> <div class="campl-column3 campl-footer-navigation"> <div class="region region-footer-1"> <div id="block-block-5" class="block block-block campl-content-container campl-navigation-list"> <h3>Contact us</h3> <div class="content"> <p><a href="#">Cambridge University Library, West Road, Cambridge CB3 9DR, UK</a></p> <p><a href="#">Email: </a><a href="mailto:library@lib.cam.ac.uk">library@lib.cam.ac.uk</a></p> <p><a href="tel:01223333000">Tel: +44 (0) 1223 333000</a></p> </div> </div> </div> </div> <div class="campl-column3 campl-footer-navigation"> <div class="region region-footer-2"> <div id="block-block-8" class="block block-block campl-content-container campl-navigation-list"> <h3>Privacy Policy</h3> <div class="content"> <p><a href="https://www.lib.cam.ac.uk/privacy-policy">Privacy Policy</a></p> </div> </div> </div> </div> <div class="campl-column3 campl-footer-navigation"> <div class="region region-footer-3"> <div id="block-block-7" class="block block-block campl-content-container campl-navigation-list"> <h3>Social Media</h3> <div class="content"> <p><a href="https://www.lib.cam.ac.uk/blogs">Library blogs</a></p> <p><a href="https://www.instagram.com/cambridgeuniversitylibrary/?hl=en">Instagram</a></p> <p><a href="http://twitter.com/theul">Twitter</a></p> <p><a 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