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Wireless and the CiscoLive Network Operations Center

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CiscoLive Network Operations Center</span></span></span></span></p> <div class="blog-post-header"> </div> <article id="post-452962" class="post-452962 post type-post status-publish format-standard has-post-thumbnail hentry category-developer tag-cisco-live-emea-2024 tag-noc"> <div class="main-content"> <header class="entry-header"> <div class="entry-meta"> February 28, 2024 <a id="post-comments" href="https://blogs.cisco.com/developer/wireless-and-the-ciscolive-network-operations-center#respond">Leave a Comment</a> <hr> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="blog-post-header"> <div class="thumbnail-avatar"> <div class="post-thumbnail" style="background-image:url(https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/IL20240227035919-NOC-1-600x200.png);"> <img src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2022/07/1529425149-bpfull.jpg" width="102" height="102" alt="Avatar" class="avatar avatar-102 wp-user-avatar wp-user-avatar-102 photo avatar-default"> </div> </div> <div class="blog-cat-post-author-container"> <a href=https://blogs.cisco.com/developer><h5>Developer</h5></a> <h1 class="entry-title">Wireless and the CiscoLive Network Operations Center</h1><p class="wordcount"><span class="black">3 min read</span></p> <p> <a href="https://blogs.cisco.com/author/jasondavis" title="Posts by Jason Davis" rel="author">Jason Davis</a> </p> </div> </div> <!-- .blog-post-header --> <div class="entry-content"> <p>It is a privilege to serve in the CiscoLive NOC. Our team of 60 people worked hard to pre-stage, implement, and monitor the event held earlier this month at the RAI Amsterdam.</p> <p style="text-align: center;"><em><img class="aligncenter wp-image-453018" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-12.png" alt="Cisco Live Amsterdam" width="800" height="284" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-12.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-12-300x106.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-12-768x272.png 768w" sizes="(max-width: 800px) 100vw, 800px" />The RAI Amsterdam as seen from the south at the nhow hotel<br /> </em></p> <p>As you can imagine it takes quite a bit of planning and effort to transform an empty conference venue into the showcase we intend for customers, partners, press and employees. The wireless involved setting up a pair of Catalyst 9800-80 wireless LAN controllers to serve the main conference of 506 Cisco Catalyst 9120, 9130, 9124 and 9166I series APs. A second pair of Catalyst 9800-80 wireless LAN controllers served the Keynote area of 92 Cisco Catalyst 9104 series APs. Finally, a third pair of Catalyst 9800-40 wireless LAN controllers served the Meeting Village and Breakout areas of 138 Cisco Catalyst 9166I/D1 (Wi-Fi 6E) series APs. The NOC team took over the management of the RAI Amsterdam’s existing APs from their WLCs to our event WLCs. Some fill-in AP installs were done to augment coverage and for the keynote area.</p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452964 size-full" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-2.png" alt="Cisco Live NOC" width="624" height="468" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-2.png 624w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-2-300x225.png 300w" sizes="(max-width: 624px) 100vw, 624px" /><em>Back of house NOC work area with wireless antennas to be deployed</em></p> <p style="text-align: center;">              <img loading="lazy" class="aligncenter wp-image-452965 size-full" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-3.png" alt="Cisco Live Amsterdam" width="624" height="468" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-3.png 624w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-3-300x225.png 300w" sizes="(max-width: 624px) 100vw, 624px" /></p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452966 size-full" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-4.png" alt="Cisco Live Amsterdam" width="624" height="468" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-4.png 624w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-4-300x225.png 300w" sizes="(max-width: 624px) 100vw, 624px" /><em>Progressive build-out of the CiscoLive World of Solutions in RAI Amsterdam Hall 1</em></p> <p>We heavily rely on monitoring and management solutions like Catalyst Center, Umbrella, and ThousandEyes, to name a few. In my regular role at Cisco as part of the DevNet team we evangelize network programmability, automation, and the use of APIs. So, I tend to focus on adding additional value in the NOC through extracting the embedded telemetry and instrumentation in our products through using open source and ‘made to spec’ programs.</p> <p>A typical dashboard used by the NOC may be created by a Python script extracting NETCONF/YANG, SNMP MIB or CLI ‘show command’ data from a device, then normalizing the information for injection to InfluxDB, then rendering with Grafana.</p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452968 size-full" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-5.png" alt="Cisco Live Amsterdam" width="517" height="468" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-5.png 517w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-5-300x272.png 300w" sizes="(max-width: 517px) 100vw, 517px" /><em>The NOC demo area in RAI Amsterdam Hall 7</em></p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452969" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-6.png" alt="Cisco Live Amsterdam" width="800" height="407" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-6.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-6-300x153.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-6-768x391.png 768w" sizes="(max-width: 800px) 100vw, 800px" /><em>A ‘built to spec’ dashboard showing an HA pair of 9800 WLCs and their operational states</em></p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452970" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-7.png" alt="Cisco Live Amsterdam" width="800" height="407" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-7.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-7-300x153.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-7-768x391.png 768w" sizes="(max-width: 800px) 100vw, 800px" /><em>Total wireless clients by controller cluster and IEEE standard</em></p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452971" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-8.png" alt="Cisco Live Amsterdam" width="800" height="500" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-8.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-8-300x188.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-8-768x480.png 768w" sizes="(max-width: 800px) 100vw, 800px" /><em>Heatmap showing wireless client counts, transmit/receive utilization, and channel utilization, per AP</em></p> <p>Our newest dashboard, created this year for CiscoLive Amsterdam, was a Sankey diagram depicting the wireless client count splits across SSIDs, WPA and wireless protocol capability.</p> <p style="text-align: center;"><em><img loading="lazy" class="wp-image-452972 aligncenter" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-9.png" alt="Cisco Live Amsterdam" width="800" height="498" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-9.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-9-300x187.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-9-768x478.png 768w" sizes="(max-width: 800px) 100vw, 800px" />Sankey diagram identifying splits of wireless clients across SSID/WPA and wireless capability</em></p> <p>This dashboard helped us to understand if some clients could have a better wireless experience if they used a more optimal SSID/WPA selection. What we could see are some clients defaulted to or picked the ‘CiscoLive’ SSID serving WPA2, the second generation Wi-Fi Protected Access wireless security protocol.  However, 9% of these were also Wi-Fi 6E (6 GHz) capable.  We know the Wi-Fi Alliance mandated support for WPA3 security for Wi-Fi 6, so all 802.11ax radios must support WPA3. Those clients could have received a better experience connected to the ‘CiscoLive-WPA3’ SSID, as mentioned on the back of the attendee badges.  Sometimes problems are solved technologically – other times, socially.</p> <p>We are also interested in the adoption rates and ratios of clients to IEEE standard. A few dashboards helps us specifically identify those clients by SSID and others without the SSID categorization.</p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452974" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-10.png" alt="Cisco Live Amsterdam" width="800" height="352" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-10.png 961w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-10-300x132.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-10-768x338.png 768w" sizes="(max-width: 800px) 100vw, 800px" /><em>Wireless client distribution by SSID and wireless standard</em></p> <p style="text-align: center;"><img loading="lazy" class="aligncenter wp-image-452975" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-11.png" alt="Cisco Live Amsterdam" width="800" height="504" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-11.png 936w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-11-300x189.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/02/NOC-11-768x484.png 768w" sizes="(max-width: 800px) 100vw, 800px" /><em>Dashboard showing ratios of wireless clients by wireless standard</em></p> <p>The event saw the maximum number of wireless clients, 16024, on the second day, February 7 at 12:06 CET.  In that 20.17% of the clients were using Wi-Fi5 (802.11ac), and 75.97% were Wi-Fi6 (802.11ax 5GHz).  Comparing this to last summer’s CiscoLive US in Las Vegas, we grew from 66.8% Wi-Fi6.  Finally, compared to last year’s CiscoLive Europe in Amsterdam 2023, we grew from 62% Wi-Fi6.  Considering the <strong><em>years</em></strong> spent on Wi-Fi 5 (802.11ac), it’s nice we&#8217;re seeing migration to newer capabilities.</p> <p>Moving forward we will build even more reports and dashboards to gain other insights about adoption and how we can make technology even more seamless.</p> <p>Here’s a <a href="https://www.youtube.com/watch?v=Is2RzayvFMw&amp;t=361s" target="_blank" rel="noopener">YouTube video with more background</a></p> <div id="share_bar_desktop"> <span class = "share_title">Share</span> <div class="twitter"> <div class = "box"> <a class = "share" href="https://twitter.com/intent/tweet?url=https://blogs.cisco.com/developer/wireless-and-the-ciscolive-network-operations-center&text=Wireless and the CiscoLive Network Operations Center&via=ciscodevnet" target='_blank' data-config-metrics-group='social_shares' data-config-metrics-title='twitter_shares' data-config-metrics-item='twitter_share'> <img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_X_white.svg" alt="share on twitter"></a> </div> </div> <div class="facebook"> <div class = "box"> <a class = "share" href = "http://www.facebook.com/sharer/sharer.php?u=https://blogs.cisco.com/developer/wireless-and-the-ciscolive-network-operations-center&title=Wireless and the CiscoLive Network Operations Center" data-config-metrics-group='social_shares' data-config-metrics-title='facebook_shares' data-config-metrics-item='facebook_share' onclick="javascript:window.open(this.href, '', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=600,width=600');return false;"><img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_fb_white.svg" alt="share on facebook"></a> </div> </div> <div class="linkedin"> <div class = "box"> <a class = "share" href = "https://www.linkedin.com/cws/share?url=https://blogs.cisco.com/developer/wireless-and-the-ciscolive-network-operations-center" data-title=" " data-config-metrics-group='social_shares' data-config-metrics-title='linkedin_shares' data-config-metrics-item='linkedin_share' onclick="javascript:window.open(this.href, '', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=600,width=600');return false;"><img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_li_white.svg" alt="share on linkedin"></a> </div> </div> <div class = "mail"> <div class = "box"> <a class="share" href="mailto:?subject=Cisco Blog: Wireless and the CiscoLive Network Operations Center&body=I saw this post on Cisco Blogs and thought you might like to read it.%0A%0AWireless and the CiscoLive Network Operations Center%0A%0Ahttps://blogs.cisco.com/developer/wireless-and-the-ciscolive-network-operations-center%0A%0A****Disclaimer****%0A%0ACisco is not responsible for the content of this email, and its contents do not necessarily reflect Cisco’s views or opinions. 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