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injectContent(data.messages); } else { // console.log('no lang match'); } } </script> <script src="https://script.google.com/macros/s/AKfycbySpmgzEjP1bEnrLD5xM_fdMOxDn47Kt9buJO9HtQER7pZmhu0/exec?lang=en&type=kb&callback=processBanner" async nonce="hovOhfmj5BwBzjwiRwO4yg=="> </script></div> <div id="kb-main-content" name="kb-main-content"></div> </div> <main class="kb-blog-post-body template-centered template-padding"> <div class="body-container--blog-post"> <div id="hs_cos_wrapper_Primary_topic_field" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="hs_cos_wrapper_module_15971907006672" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="breadcrumb-lang-picker"> <div class="breadcrumb-container"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/"> <span>Knowledge Base</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/account-and-setup"> <span>Account & Setup</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-topic" href="/account-and-setup/topics#branding"> <span>Branding</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow final-breadcrumb-arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-page"> <span>Manage brands with business units</span> </span> </nav> </div> </section></div> <div id="hs_cos_wrapper_L10N_Disclaimer" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div class="flex-row" itemscope itemtype="http://schema.org/TechArticle"> <div class="body-container"> <span style="display: none;" itemscope itemprop="publisher" itemtype="http://schema.org/Organization"> <span itemprop="logo" itemscope itemtype="http://schema.org/ImageObject"> <meta content="http://knowledge.hubspot.com/hubfs/assets/hubspot.com/home/2015/Academy.png" itemprop="url"> <meta itemprop="width" content="296"> <meta itemprop="height" content="296"> </span> <meta content="HubSpot Support" itemprop="name"> </span> <meta content="August 3, 2021" itemprop="datePublished"> <meta content="Support" itemprop="author"> <meta content="https://knowledge.hubspot.com/branding/manage-brands-with-business-unit" itemprop="mainEntityOfPage"> <article> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="blog-section"> <div class="blog-post-wrapper cell-wrapper"> <div class="section post-header"> <h1 itemprop="name headline"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Manage brands with business units</span></h1> <p class="last-updated">Last updated: <span itemprop="dateModified">  November 25, 2024 </span></p> </div> <div id="hs_cos_wrapper_module_16518346644602" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_Article_product_key" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">    <div class="article-key-wrapper"> <div class="article-key-header"> <h4>Available with any of the following <a href="https://knowledge.hubspot.com/billing/where-can-i-find-my-subscription-and-contacts-or-email-send-limit-information-in-hubspot">subscriptions</a>, except where noted:</h4> </div> <table class="article-key"> <tbody><tr> <td> <a href="https://legal.hubspot.com/hubspot-product-and-services-catalog"> Business Units Add-On </a> </td> </tr> </tbody></table> </div> </div> <div class="section post-body" id="post-body" itemprop="articleBody"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>Users with <strong><em>Marketing Hub</em></strong> <em>Enterprise</em> subscriptions who have purchased the Business Units Add-On can use business units to <a href="https://www.hubspot.com/business-units" rel="noopener" target="_blank">manage multiple brands</a> in one HubSpot account. You can customize the branding for each business unit to streamline content creation. </p> <p>You can also keep assets such as forms, pages, and more organized by <a href="https://knowledge.hubspot.com/branding/associate-your-assets-with-business-units" rel="noopener">associating them with a business unit</a>. Learn more about leveraging business units from our HubSpot Academy. </p> <div class="hs-video-widget" data-hsv-embed-id="7c222b32-2884-4320-a407-18b1e7607ce2"> <img src="https://api-na1.hubapi.com/video/v1/public/108317732932/poster?portalId=53" style="max-width: 650px" alt="HubSpot Video" data-hsv-id="108317732932" data-hsv-style="" data-hsv-width="650" data-hsv-height="365" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false" data-hsv-ca-position="POST" data-hsv-ca-type="CTA" data-hsv-ca-id="7272aeab-2c0b-49be-97f5-489dbf8de4fb"> </div> <p> </p> <p></p> <div class="alert"> <p><strong>Please note:</strong></p> <ul> <li>You may need to manually opt-in to access certain tools related to business units, such as <a href="https://knowledge.hubspot.com/marketing-email/create-and-send-marketing-emails-with-the-updated-classic-editor" rel="noopener" target="_blank">marketing emails</a> and <a href="https://knowledge.hubspot.com/marketing-email/set-up-email-subscription-types" rel="noopener" target="_blank">subscription types</a></li> <li>If a user enables an <a href="https://knowledge.hubspot.com/records/how-do-i-unsubscribe-or-opt-out-contacts-from-email" rel="noopener" target="_blank" style="text-decoration: underline;">opt-out of all subscription types</a> for a contact in their HubSpot <span style="text-decoration: underline;">account</span><span style="text-decoration: none;">,</span> despite that contact being <a href="https://knowledge.hubspot.com/records/manage-your-subscription-preferences-and-types#opt-a-contact-out-of-a-subscription" rel="noopener" target="_blank">opted-in to an individual subscription type</a> in a <span style="text-decoration: underline;">business unit</span>, they will not appear in <a href="/lists/create-active-or-static-lists" rel="noopener" target="_blank">lists</a> created for that individual subscription type.</li> <li>If you don't have access to a specific feature outlined below but would like to, <a href="https://knowledge.hubspot.com/account-management/who-do-i-contact-for-additional-information-about-my-hubspot-account" rel="noopener" target="_blank">reach out to your Customer Success Manager</a>.</li> </ul> </div> <h2>Before you get started</h2> <p>Before getting started, please note the following: </p> <ul> <li>Check <a href="https://www.hubspot.com/business-units" rel="noopener" target="_blank">this page</a> to make sure business units are right for your organization.</li> <li>Only <a href="/user-management/hubspot-user-permissions-guide?__hstc=45788219.9e58f72c1500fc4d9221885a9efef038.1626219926260.1626219926260.1626219926260.1&__hssc=45788219.1.1626219926261&__hsfp=4129676268&_ga=2.101643524.401095481.1657642567-1754967352.1657642567#super-admin" rel="noopener" target="_blank">Super Admins</a> can create and edit business units.</li> <li>Each Business Units add-on allows for one business unit. You can add up to 100 business units by purchasing multiple instances of the Business units add-on. </li> <li>With each <span style="font-style: italic;">Business Units add-on</span>, your HubSpot account will have access to one additional brand domain. It's optional to associate this domain to your new business unit. If you want to associate the brand domain, make sure that <a href="https://knowledge.hubspot.com/domains-and-urls/connect-additional-brand-domains#connect-an-additional-brand-domain">the brand domain is connected</a> before setting up your business unit. </li> <li>The content types you can host on your additional brand domain depend on your other subscriptions. Learn more about <a href="/domains-and-urls/understand-subscription-limits-for-domains" rel="noopener">subscription limits for domains</a>. </li> <li>HubSpot only allows for one primary domain per account. If you already have a primary domain set up in your HubSpot account, you must assign a business unit to <a href="/domains-and-urls/connect-a-domain-to-hubspot#connect-a-new-domain" rel="noopener" target="_blank">a secondary domain</a>. </li> <li>Creating a business unit will automatically create the <em>Business units</em> contact property in your account. You can filter your contacts by business unit and automatically set this property when a contact submits a form that's associated with a specific business unit.</li> </ul> <p>Learn more about setting up business units from HubSpot Academy.</p> <div class="hs-video-widget" data-hsv-embed-id="e6d3f6ac-448d-41aa-a2c9-cb676a05b2dc"> <img src="https://api-na1.hubapi.com/video/v1/public/108323771551/poster?portalId=53" style="max-width: 650px" alt="HubSpot Video" data-hsv-id="108323771551" data-hsv-style="" data-hsv-width="650" data-hsv-height="365" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false" data-hsv-ca-type="CTA" data-hsv-ca-id="7272aeab-2c0b-49be-97f5-489dbf8de4fb" data-hsv-ca-position="POST"> </div> <h2>Create business units</h2> <p>To create a new business unit:</p> <ul> <li>In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</li> <li>In the left sidebar menu, navigate to <strong>Business Units</strong>.</li> <li aria-level="1">In the top right, click <strong>Create new Business Unit</strong>. </li> <li aria-level="1">Enter a <strong>name</strong> for your business unit.</li> <li aria-level="1">Click <strong>Create</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=700&height=330&name=business-units-settings-1.png" width="700" height="330" loading="lazy" alt="business-units-settings-1" style="width: 700px; margin-left: auto; margin-right: auto; display: block; height: auto; max-width: 100%;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=350&height=165&name=business-units-settings-1.png 350w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=700&height=330&name=business-units-settings-1.png 700w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=1050&height=495&name=business-units-settings-1.png 1050w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=1400&height=660&name=business-units-settings-1.png 1400w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=1750&height=825&name=business-units-settings-1.png 1750w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-settings-1.png?width=2100&height=990&name=business-units-settings-1.png 2100w" sizes="(max-width: 700px) 100vw, 700px"></p> <h2>Navigate to business units in the main navigation</h2> <ul> <li>In the top right, click your <strong>profile picture</strong>, hover over <strong>Business Unit</strong>, then select the <strong>business unit</strong> you want to navigate to.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=483&height=311&name=business-units-new-nav-1.png" width="483" height="311" loading="lazy" alt="business-units-new-nav-1" style="height: auto; max-width: 100%; width: 483px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=242&height=156&name=business-units-new-nav-1.png 242w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=483&height=311&name=business-units-new-nav-1.png 483w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=725&height=467&name=business-units-new-nav-1.png 725w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=966&height=622&name=business-units-new-nav-1.png 966w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=1208&height=778&name=business-units-new-nav-1.png 1208w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023/business-units-new-nav-1.png?width=1449&height=933&name=business-units-new-nav-1.png 1449w" sizes="(max-width: 483px) 100vw, 483px"></p> <p>Once you click on the business unit, you can navigate to various parts of the CRM and see the information filtered to the specific business unit you selected. For example, you can <a href="/records/create-contacts" rel="noopener" target="_blank">create a record</a>, <a href="/marketing-email/import-an-opt-out-list#import-your-opt-out-list" rel="noopener" target="_blank">import an email opt-out list</a>, and <a href="/marketing-email/how-do-i-customize-my-email-opt-out-page" rel="noopener" target="_blank">customize email subscription pages</a> for a specific business unit.</p> <h2>Customize branding for business units</h2> <p>You can set custom logos, favicons, and colors for each business unit by creating brand kits. When you create pages, emails, scheduling pages, and forms associated with a business unit, the brand colors will be displayed in the color picker favorites. Only users with <a href="https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide#account-access" rel="noopener" target="_blank"><em>Account Access </em></a><a href="https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide#account-access" rel="noopener" target="_blank">and <em>Edit account defaults </em></a>permissions can create brand kits. </p> <p>To create and manage brand kits, navigate to your business units settings:</p> <ul> <li aria-level="1">In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</li> <li aria-level="1">In the left sidebar menu, navigate to <strong>Business Units</strong>.</li> </ul> <ul> <li aria-level="1">To create a brand kit: <ul> <li aria-level="1">In the <em>Branding</em> section, click <strong>Manage brand kits</strong>. You’ll then be directed to the <em>Branding</em> tab of the <em>Account Defaults</em> settings page.</li> <li aria-level="1">In the top left, click the <strong>Current view </strong>dropdown menu and select the <strong>business unit</strong> you want to create a brand kit for.</li> <li aria-level="1">In the top right, click <strong>Create a new brand kit</strong>.</li> <li aria-level="1">In the dialog box, enter a <strong>brand name</strong> for the brand kit.</li> <li aria-level="1">Click <span style="font-size: 16px;"><strong>Save</strong>.</span><span style="font-size: 0px;">.</span></li> </ul> </li> <li aria-level="1">After the brand kit is created, you can further edit the logo, favicon, and colors associated with the brand kit: </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>On the <em>Branding</em> tab of the <em>Account Defaults</em> settings page, click the brand kit <strong>name</strong>.</li> </ul> </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=603&height=278&name=brand-kits-business-unit.png" width="603" height="278" loading="lazy" alt="brand-kits-business-unit" style="width: 603px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=302&height=139&name=brand-kits-business-unit.png 302w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=603&height=278&name=brand-kits-business-unit.png 603w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=905&height=417&name=brand-kits-business-unit.png 905w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=1206&height=556&name=brand-kits-business-unit.png 1206w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=1508&height=695&name=brand-kits-business-unit.png 1508w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kits-business-unit.png?width=1809&height=834&name=brand-kits-business-unit.png 1809w" sizes="(max-width: 603px) 100vw, 603px"></p> <ul> <li style="list-style-type: none;"> <ul> <li>To add a new logo, click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">+ Add</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> in the </span><em style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Logos</em><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> section. </span><br> <ul> <li>Add your new logo: <ul> <li>To add an existing image from the files tool as your logo, click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Browse images</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">. In the right panel, click the </span><strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">image</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">. </span></li> <li>To add a new image, click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Upload</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">, then add an image from your computer. </span></li> </ul> </li> <li>Enter a <strong>L</strong><strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">ogo name</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">.</span></li> <li>If you'd like to further customize your logo, you can add alt text, a URL, and configure the width and height of the logo.</li> <li>Click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Save</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">.</span></li> </ul> </li> <li>To add a brand favicon, click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">+ Add </strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">in the </span><em style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Favicon </em><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">section. </span></li> </ul> </li> </ul> <ul> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul> <li>Add your new favicon:  <ul> <li>To add an existing image from the files tool as your favicon, click <strong>Browse images</strong>. In the right panel, click the <strong>image</strong>. </li> <li>To add a new image as your favicon, click <strong>Upload</strong>, then add an image from your computer. </li> </ul> </li> </ul> </li> </ul> <ul> <li style="list-style-type: none;"> <ul> <li>Enter a <strong>Favicon name</strong>. </li> <li>Click <strong>Save</strong>.<br><a href="https://knowledge.hubspot.com/files/upload-files-to-use-in-your-hubspot-content"></a></li> </ul> </li> </ul> </li> </ul> </ul> <p class="alert"><strong>Please note:</strong> for best results, save your favicon as a 48 by 48 px image in one of these file formats: .ico, .gif, .png.</p> <ul> <ul> <li>To set brand colors: <ul> <li>Click the <strong>Colors</strong> tab.</li> <li>To set your primary color color, enter a <strong>hexadecimal code</strong> or click the <strong>color picker</strong> and select a <strong>color</strong>. The primary color is used in scheduling pages, quotes, and conversations channels.</li> <li>To add more brand colors, click <strong>+ Add</strong>, then enter a <strong>hexadecimal code</strong> or click the <strong>color picker</strong> and select a color.</li> <li>To delete a non-primary color, click the <span class="ss-icon-font notranslate" translate="no">delete</span> <strong>delete</strong> icon next to the color.</li> <li>Click <strong>Save</strong>.</li> </ul> </li> </ul> <li>To delete a brand kit, under <em>My Brand Kits</em>, click <strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Actions</strong>, then click<span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);"> </span><strong style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">Delete</strong><span style="font-family: var(--kb-token-basefontfamily), var(--kb-token-fallbackfontstack);">.</span></li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=456&height=292&name=brand-kit-delete.png" width="456" height="292" loading="lazy" alt="brand-kit-delete" style="height: auto; max-width: 100%; width: 456px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=228&height=146&name=brand-kit-delete.png 228w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=456&height=292&name=brand-kit-delete.png 456w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=684&height=438&name=brand-kit-delete.png 684w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=912&height=584&name=brand-kit-delete.png 912w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=1140&height=730&name=brand-kit-delete.png 1140w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/brand-kit-delete.png?width=1368&height=876&name=brand-kit-delete.png 1368w" sizes="(max-width: 456px) 100vw, 456px"></p> <h2>Install the HubSpot tracking code for a business unit</h2> <p>Each business unit is associated with its own unique tracking code. Unique tracking codes allow you to <a href="https://knowledge.hubspot.com/privacy-and-consent/customize-your-cookie-tracking-settings-and-consent-banner" rel="noopener">display different cookie policy banners</a> on different pages. But, this won't affect reporting. </p> <p>To install the tracking code:</p> <ul> <li>In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</li> <li>Navigate to <strong>Tracking & Analytics</strong> > <strong>Tracking code</strong> in the left sidebar menu. </li> <li>Click the <strong>Current view </strong>dropdown menu and select the <strong>business unit</strong> you want to install the tracking code for.</li> <li>Continue <a href="/reports/install-the-hubspot-tracking-code" rel="noopener" target="_blank">installing the tracking code</a>.<br><br></li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=704&name=image-png-Jul-15-2022-05-33-02-14-AM.png" loading="lazy" width="704" style="width: 704px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=352&name=image-png-Jul-15-2022-05-33-02-14-AM.png 352w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=704&name=image-png-Jul-15-2022-05-33-02-14-AM.png 704w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=1056&name=image-png-Jul-15-2022-05-33-02-14-AM.png 1056w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=1408&name=image-png-Jul-15-2022-05-33-02-14-AM.png 1408w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=1760&name=image-png-Jul-15-2022-05-33-02-14-AM.png 1760w, https://knowledge.hubspot.com/hs-fs/hubfs/image-png-Jul-15-2022-05-33-02-14-AM.png?width=2112&name=image-png-Jul-15-2022-05-33-02-14-AM.png 2112w" sizes="(max-width: 704px) 100vw, 704px"></p> <h2 style="font-size: 24px;">Report on business units</h2> <p>Track your brand's performance and keep your teams aligned using dashboards with custom business unit reports. You can also associate existing dashboards and reports with a business unit. Learn more about <a href="https://knowledge.hubspot.com/dashboards/manage-your-dashboards#manage-dashboards">managing dashboards</a>. </p> <h3>Create a business unit report</h3> <p>To create a business unit report:</p> <ul> <li>In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Reports</strong>.</li> <li>Click <strong>Create report</strong>.</li> <li>Select <strong>Single object</strong>.</li> <li>Select your <strong>data source </strong>(e.g., contacts) and click <strong>Next</strong>.</li> <li>Click <strong>Add [object] property</strong>.</li> <li>Use the search bar to locate the <em>Business Units</em> property, then click <strong>on it</strong> to add it as a data source, then click <strong>Next</strong>.</li> <li>Add the<strong> properties</strong> to your report.</li> <li>Choose your <strong>chart style</strong>.</li> <li>Click <strong>Save</strong>.</li> <li>Enter your <strong>report name</strong>, and choose whether to add to a new or existing dashboard, then click <strong>Next</strong>.</li> <li>Choose who can access the report and click <strong>Save</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=1436&height=718&name=business-units-single-report.gif" width="1436" height="718" loading="lazy" alt="business-units-single-report" style="height: auto; max-width: 100%; width: 1436px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=718&height=359&name=business-units-single-report.gif 718w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=1436&height=718&name=business-units-single-report.gif 1436w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=2154&height=1077&name=business-units-single-report.gif 2154w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=2872&height=1436&name=business-units-single-report.gif 2872w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=3590&height=1795&name=business-units-single-report.gif 3590w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/business-units-single-report.gif?width=4308&height=2154&name=business-units-single-report.gif 4308w" sizes="(max-width: 1436px) 100vw, 1436px"></p> <h3>Filter a report by a specific business unit</h3> <p>To filter a report by a specific business unit:</p> <ul> <li aria-level="1">In the custom report builder, <a href="https://knowledge.hubspot.com/reports/create-reports-with-the-custom-report-builder#customize-report-filters">customize the report filters</a> using the <strong>Business units </strong>property.</li> <li aria-level="1">In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Dashboards</strong>.</li> <li aria-level="1">On a dashboard, click <span style="font-weight: bold;">Advanced filters.</span></li> <li aria-level="1">Click <strong>+ Add filter</strong>.</li> <li aria-level="1">Use the <span style="font-weight: bold;">search bar</span> to find and select the business unit filter you want to use.</li> <li aria-level="1">Click the <strong>Business unit</strong> dropdown menu, and select a <strong>business unit</strong>. </li> <li aria-level="1">Click <strong>Apply filter</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=1436&height=604&name=dashboard-advanced-filter-business-unit.gif" width="1436" height="604" loading="lazy" alt="dashboard-advanced-filter-business-unit" style="height: auto; max-width: 100%; width: 1436px; margin-left: auto; margin-right: auto; display: block;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=718&height=302&name=dashboard-advanced-filter-business-unit.gif 718w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=1436&height=604&name=dashboard-advanced-filter-business-unit.gif 1436w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=2154&height=906&name=dashboard-advanced-filter-business-unit.gif 2154w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=2872&height=1208&name=dashboard-advanced-filter-business-unit.gif 2872w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=3590&height=1510&name=dashboard-advanced-filter-business-unit.gif 3590w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/dashboard-advanced-filter-business-unit.gif?width=4308&height=1812&name=dashboard-advanced-filter-business-unit.gif 4308w" sizes="(max-width: 1436px) 100vw, 1436px"></p> <h3>Associate an existing report with a business unit</h3> To associate an existing report with a business unit: <br> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>Reporting</strong> > <strong>Reports</strong>.</li> <li aria-level="1">From the report list, select the checkbox next to the reports you'd like to associate and click <strong>Set business unit</strong>.</li> <li aria-level="1">In the dialog box, click the <strong>Business unit</strong> dropdown menu and select<strong> a business unit.</strong></li> <li aria-level="1">Click <strong>Set business unit</strong>.</li> </ul> <h2>Rename or delete existing business units</h2> <p>Manage your business units from the business units settings page:</p> <ul> <li>In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</li> <li>In the left sidebar menu, navigate to <strong>Business Units</strong>.</li> <li aria-level="1">To rename a business unit or your default account business unit: <ul> <li aria-level="1">Click the <strong>Current view </strong>dropdown menu and select the <strong>business unit</strong> you want to rename.</li> <li aria-level="1">In the upper right, click the <strong>Actions</strong> dropdown menu, then click <strong>Rename</strong>.</li> <li aria-level="1">In the dialog box, enter a new <strong>name</strong> for your business unit.</li> <li aria-level="1">Click <strong>Update</strong>. The business unit's new name will display in your HubSpot account. </li> </ul> </li> <li aria-level="1">To delete a business unit, click the <strong>Current view</strong> dropdown menu at the top of the page, and select the business unit you wish to delete. Click <strong>Actions</strong> on the top right, then click <strong>Delete</strong>. A dialog box will appear to confirm the deletion. Type your business unit name, then click <strong>Delete business unit</strong>.</li> </ul> <div class="alert"> <p><span style="font-weight: bold;">Please note:</span></p> <ul> <li>If you delete a business unit, the account will disappear but data associated with it won't get deleted. Any existing data, assets, or settings will be moved into the account business unit.</li> <li>If you delete a business unit, subscriptions data will be maintained. The subscription types are moved into the account business unit. Opt-outs to those subscription types are kept. Unsubscribes from the business unit are removed and are not converted to an account business unit opt-out.</li> <li>It is not possible to turn off business units. If you want to remove the business units feature, <a href="https://knowledge.hubspot.com/account-management/who-do-i-contact-for-additional-information-about-my-hubspot-account" rel="noopener" target="_blank">reach out to your Customer Success Manager</a> to cancel the <em>Business units add-on</em>.</li> </ul> </div> <h2>Example business unit use case</h2> <p>Below, find an example of how to set up a business unit and assign a campaign, contacts, forms and a marketing email to it. It's an example of a simple process and isn’t designed to be exhaustive. Similarly, the configuration of business units may vary, based on the needs of your organization. If you need advice on setting up business units, speak to your customer success manager.</p> <p>This example is based on a car manufacturer with two brands - Motr and Engn. The two brands work under the same marketing department. Customers may be associated with one brand, or both. Campaigns for each brand run separately.</p> <h3>Set up your business unit</h3> <p>To get started, create your second brand as a business unit, in this case Engn. The first brand (Motr) will use your existing business unit (when you purchase a business unit add-on, you get one additional business unit, to add to the one you already have with your HubSpot account).</p> <ul> <li aria-level="1">In your HubSpot account, click the <span class="ss-icon-font">settings</span> <strong>settings icon</strong> in the top navigation bar.</li> <li aria-level="1">In the left sidebar menu, navigate to <strong>Business Units</strong>.</li> <li aria-level="1">In the top right, click <strong>Create new Business Unit</strong>. </li> <li aria-level="1">Enter a <strong>name</strong> for your business unit.</li> <li aria-level="1">Click <strong>Create</strong>.</li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=350&height=370&name=bu-example-create2.png" width="350" height="370" loading="lazy" alt="bu-example-create2" style="height: auto; max-width: 100%; width: 350px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=175&height=185&name=bu-example-create2.png 175w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=350&height=370&name=bu-example-create2.png 350w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=525&height=555&name=bu-example-create2.png 525w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=700&height=740&name=bu-example-create2.png 700w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=875&height=925&name=bu-example-create2.png 875w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-create2.png?width=1050&height=1110&name=bu-example-create2.png 1050w" sizes="(max-width: 350px) 100vw, 350px"></p> <h3>Create a campaign and assign it to the business unit</h3> <p>Now, assign a campaign to the business unit. You can <a href="/campaigns/create-campaigns#add-assets-and-content-to-your-campaign" rel="noopener" target="_blank">add assets to the campaign</a> later. </p> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Campaigns</strong>.</li> <li aria-level="1">In the top right, click <strong>Create campaign</strong>.</li> <li aria-level="1">Choose <strong>Start from scratch</strong> or <strong>Start from template</strong>, then click <strong>Next</strong>.</li> <li aria-level="1">While filling in your campaign details, click the <strong>Business unit</strong> dropdown menu, then select the <strong>business unit</strong> you want to associate with the campaign.</li> </ul> <h3><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=350&height=471&name=bu-example-campaign1.png" width="350" height="471" loading="lazy" alt="bu-example-campaign1" style="height: auto; max-width: 100%; width: 350px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=175&height=236&name=bu-example-campaign1.png 175w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=350&height=471&name=bu-example-campaign1.png 350w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=525&height=707&name=bu-example-campaign1.png 525w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=700&height=942&name=bu-example-campaign1.png 700w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=875&height=1178&name=bu-example-campaign1.png 875w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-campaign1.png?width=1050&height=1413&name=bu-example-campaign1.png 1050w" sizes="(max-width: 350px) 100vw, 350px"></h3> <h3>Assign existing contacts to the business unit</h3> <p>When you set up business units, a <em>Business Unit</em> <a href="/properties/hubspots-default-contact-properties#contact" rel="noopener" target="_blank">property</a> is created in your account. Use this property to select which business unit a contact is part of. Contacts can be part of multiple business units (for example, if your Motr and Engn have the potential to appeal to similar audiences, they may become a customer of both brands). This property can then be used in lists to segment contacts by business unit, workflows, and reporting. </p> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>CRM</strong> > <strong>Contacts</strong>.</li> <li aria-level="1">To select multiple individual records: <ul> <li aria-level="2">In list view, select the <strong>checkboxes</strong> next to the records.</li> <li aria-level="2">In board view for deals, tickets, or custom objects, hover over a record, then select the <strong>checkbox</strong>. Once one record card is selected, checkboxes will appear on all remaining cards for you to select.</li> <li aria-level="2">To select all of the records on your current page or pipeline, select the <strong>checkbox</strong> at the top left of the table or board. In list view, to select all of the records in the view, click the <strong>Select all [number] [records] </strong>link.</li> </ul> </li> <li aria-level="1">Select <strong>Edit</strong>.</li> <li aria-level="1">In the dialog box, click the <strong>Property to update</strong> dropdown menu and select <strong>Business Units</strong>.</li> <li aria-level="1">Select the <strong>checkbox</strong> next to the business units you’d like to assign the contact to.  <ul> <li aria-level="2">To add new values while maintaining the existing values, select <strong>Append to current value(s)</strong>.</li> <li aria-level="2">To overwrite the existing values, select <strong>Replace current values(s)</strong>.</li> </ul> </li> <li aria-level="1">Click <strong>Update</strong>. </li> </ul> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=350&height=351&name=bu-example-bulk-edit-contacts.png" width="350" height="351" loading="lazy" alt="bu-example-bulk-edit-contacts" style="height: auto; max-width: 100%; width: 350px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=175&height=176&name=bu-example-bulk-edit-contacts.png 175w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=350&height=351&name=bu-example-bulk-edit-contacts.png 350w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=525&height=527&name=bu-example-bulk-edit-contacts.png 525w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=700&height=702&name=bu-example-bulk-edit-contacts.png 700w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=875&height=878&name=bu-example-bulk-edit-contacts.png 875w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-bulk-edit-contacts.png?width=1050&height=1053&name=bu-example-bulk-edit-contacts.png 1050w" sizes="(max-width: 350px) 100vw, 350px"></p> <h3>Create a form to capture leads for the business unit</h3> <p>Now you have set up business units, you can assign them to forms so contacts filling out that form are automatically assigned to the business unit it is associated with. </p> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Forms</strong>.</li> <li aria-level="1">In the upper right, click <strong>Create form</strong>.</li> <li aria-level="1">In the dialog box, click the <strong>Business unit </strong>dropdown menu and select a <strong>business unit</strong>.</li> <li aria-level="1">Continue <a href="/forms/create-forms" rel="noopener" target="_blank"><span>creating your form</span></a>. </li> </ul> <p>Optionally, you can also assign it to the campaign you created earlier:</p> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Campaigns</strong>.</li> <li aria-level="1">Click on the <strong>campaign</strong>. </li> <li aria-level="1">In the upper left, click <strong>Add assets</strong>. </li> <li aria-level="1">Use the <strong>search bar</strong> to search for the form.</li> <li aria-level="1">Select the <strong>checkbox</strong> next to the form.</li> <li aria-level="1">Click <strong>Save</strong>.</li> </ul> <h3>Create a marketing email. Assign it to the business unit and the campaign</h3> <p>Marketing emails can be assigned to a business unit, so you can separate emails between the two brands. When sending, you could use a list that has been filtered using the <em>business unit</em> property, to easily send emails to those contacts who are associated to either, or both, of the business units. </p> <p>The business unit can’t be changed once an email has been created. If you need to assign an existing email to a business unit, it’s recommended to <a href="/website-pages/clone-your-hubspot-content#clone-emails" rel="noopener" target="_blank"><span>clone an existing email</span></a>. When cloning, you will be able to select the business unit.</p> <p><img src="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=350&height=565&name=bu-example-clone-email.png" width="350" height="565" loading="lazy" alt="bu-example-clone-email" style="height: auto; max-width: 100%; width: 350px;" srcset="https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=175&height=283&name=bu-example-clone-email.png 175w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=350&height=565&name=bu-example-clone-email.png 350w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=525&height=848&name=bu-example-clone-email.png 525w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=700&height=1130&name=bu-example-clone-email.png 700w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=875&height=1413&name=bu-example-clone-email.png 875w, https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_2023_2024/bu-example-clone-email.png?width=1050&height=1695&name=bu-example-clone-email.png 1050w" sizes="(max-width: 350px) 100vw, 350px"></p> <ul> <li aria-level="1">In your HubSpot account, navigate to <strong>Marketing</strong> > <strong>Marketing Email</strong>.</li> <li aria-level="1">Click <strong>Create email</strong>.</li> <li aria-level="1">Click the <strong>Business unit</strong> dropdown menu and select a <strong>business unit</strong>.</li> <li aria-level="1">Select an <strong>email type</strong>: <ul> <li aria-level="2"><strong>Regular:</strong> a one-off personalized email that you can send to a segment of your contacts.</li> <li aria-level="2"><strong>Automated:</strong> a personalized email that you can configure to send to certain contacts when they meet the enrollment criteria for a workflow.</li> <li aria-level="2"><strong>Blog/RSS:</strong> an email that will be sent out to your blog or RSS subscribers automatically when you publish new content to your blog or RSS feed.</li> </ul> </li> <li aria-level="1">On the <strong>Drag and drop</strong> tab, choose a <strong>template</strong> based on the type of email you want to create. Each email template has customizable elements such as images and text fields, which are grouped into sections.</li> <li aria-level="1"><a href="/marketing-email/create-marketing-emails-in-the-drag-and-drop-email-editor#edit-email-layout-and-content" rel="noopener" target="_blank"><span>Continue creating your email</span></a>.</li> </ul> <a href="/branding/associate-your-assets-with-business-units" rel="noopener" target="_blank">Learn more about associating assets with your business units</a>.</span> <div class="blog-post-topic-wrapper" style="display: none;"> <span class="tag-name">Branding</span> <span class="tag-name">Account Settings</span> </div> <span id="hs_cos_wrapper_Optional_Bottom_of_post_CTA" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"></span> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_lightbox" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="kb-lightbox" class="kb-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label="dialog with carousel of images"> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="close dialog"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img id="image-lightbox" alt="" src=""> </div> </div> <div> </div></div> </div></div></article> <div id="hs_cos_wrapper_module_15971280583729" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><section id="page-feedback" class="page-feedback"> <form id="page-feedback__form"> <fieldset id="page-feedback__sentiment" class="page-feedback__form-field"> <legend>Was this article helpful?</legend> <input type="radio" name="kb_was_this_page_helpful" id="helpful" value="Yes" required><label for="helpful">Yes</label> <input type="radio" name="kb_was_this_page_helpful" id="unhelpful" value="No" required><label for="unhelpful">No</label> </fieldset> <div id="page-feedback__reveal" hidden> <fieldset id="page-feedback__main-issue" hidden class="page-feedback__form-field radio-input radio-input--inline"> <legend>Thanks for letting us know. 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