Login - My Account

<!DOCTYPE html> <html lang="en"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://www.my.telstra.com.au/myaccount/home","20130509110631","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1368097591"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" 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type="image/x-icon"/> <title>Login - My Account - Telstra</title> <link rel="stylesheet" type="text/css" media="screen,projection,print" href="/web/20130509110631cs_/https://www.my.telstra.com.au/myaccount/static-content/css/myaccount.css?cb=1.1307.1.30.5.9.21"/> <link rel="stylesheet" type="text/css" media="screen,projection,print" href="/web/20130509110631cs_/https://www.my.telstra.com.au/myaccount/static-content/css/jquery/jquery-plugin.css?cb=1.1307.1.30.5.9.21"/> <script type="text/javascript"> var disabledFeatures = []; disabledFeatures.push("anonymousUsersAbleToAddAccountInIdentity"); disabledFeatures.push("sharedDateAlerts"); disabledFeatures.push("authenticatedPayment"); disabledFeatures.push("anonymousUsersUseIdentityCredential"); </script> <script type="text/javascript" src="https://web.archive.org/web/20130509110631js_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/js/myaccount-unauthenticated.js?cb=1.1307.1.30.5.9.21"></script> <script 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href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/" class="online-logo" title="Telstra home"><img src="https://web.archive.org/web/20130509110631im_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/css/images/logo-blue.png" alt="Telstra home"></a> </div> <div class="nav" id="global-nav"> <ul> <li class="has-children"> <a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/help/contact/">Contact us</a> <ul> <li><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/help/contact/">Personal</a></li> <li><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/business-enterprise/help-support/contact-us/">Business & Enterprise</a> </li> <li class="last"><a href="https://web.archive.org/web/20130509110631/http://www.store-locator.telstra.com.au/?red=/shoplocator/">Find Telstra shop</a></li> </ul> </li> <li class="has-children" style="z-index:100;"> <a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/help/">Help & support</a> <ul> <li><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/help/">Personal help</a></li> <li class="last"><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/business-enterprise/help-support/">Business & Enterprise help</a></li> </ul> </li> <li class="has-children current" style="z-index:99;" id="global-nav-account-services"> <a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/account-services/">Account Services</a> <ul> <li><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/account-services/">Personal Account Services</a></li> <li><a href="https://web.archive.org/web/20130509110631/https://www.my.telstra.com.au/myaccount">Log in to My Account (Personal)</a></li> <li><a href="https://web.archive.org/web/20130509110631/https://messaging.bigpond.com/?ref=Net-Head-Webmail">Webmail</a></li> <li> <a href="https://web.archive.org/web/20130509110631/https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do?do-not-redirect-to-my-account=true">My BigPond</a></li> <li><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/business-enterprise/account-services/my-account/">My Account for Business</a></li> <li class="last"><a href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/business-enterprise/account-services/your-telstra-tools/ ">Your Tools for Telstra Enterprise</a></li> </ul> </li> </ul> </div> <div id="header-search"> <form action="https://web.archive.org/web/20130509110631/https://www.telstra.com.au/search/simple-search/index.htm" target="_self"> <label for="search-telstra-keywords"></label> <input type="text" name="inpSearch" id="search-telstra-keywords" class="search-keywords"/> <input type="hidden" name="requestSiteId" value="corporate-homepage"> <input type="hidden" name="searchFormSubmited" value="Yes"> <input type="submit" class="button" value="Go"/> </form> </div> </div> <div class="page-content container_18 landing cf">  <div class="page-header alpha omega"> <div class="grid_14 alpha omega section-header"> <div class="unauth-heading login-heading gravur"> MY ACCOUNT </div> </div> </div>  <div class="page-container grid_18 alpha omega"> <div class="page-body container_18 cf"> <div class="page_content white-box cf grid_18 alpha omega"> <div class="clear"></div> <script type="text/javascript" src="https://web.archive.org/web/20130509110631js_/https://wa1.www.my.telstra.com.au:443/myaccount/static-content/js/device-awareness.js?cb=1.1307.1.30.5.9.21"></script> <script> versions = { ie_baseline_version: "8.0", chrome_baseline_version: "19.0", firefox_baseline_version: "14.0", safari_baseline_version: "5.1.5" }; msgs = { title: "It looks like you are using $browserName$ $browserVersion$", downloadMsg: "update your browser." } downloadLinks = { ie_link: "https://web.archive.org/web/20130509110631/http://windows.microsoft.com/en-au/internet-explorer/downloads/ie", chrome_link: "https://web.archive.org/web/20130509110631/https://www.google.com/intl/en/chrome/browser/", firefox_link: "https://web.archive.org/web/20130509110631/http://www.mozilla.org/en-US/firefox/fx/", safari_link: "https://web.archive.org/web/20130509110631/https://www.apple.com/safari/download/" }; </script> <div class="browser-detector-outer-div display-none "> <div id="browser_out_of_date_div" class="info cf browser-detector-message display-none"> <em></em> <span id="browser_out_of_date_title" class="bold small-padding-bottom"></span> <span>Telstra My Account may not display correctly and some of the features may be unavailable to you. If you are not using this version, please check that <a href="https://web.archive.org/web/20130509110631/http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view">compatibility mode</a> is turned off, otherwise you may need to <a id="browser_out_of_date_download_message" target="_blank"></a></span> </div> <div id="browser_not_recognised_div" class="info cf browser-detector-message display-none"> <em></em> <span id="browser_not_recognised_content" class="small-padding-bottom">The version of the browser you are using looks outdated or not supported; this means that Telstra My Account may not display correctly and some features may be unavailable to you. We recommend you update your browser. </span> <span id="browser_not_recognised_download_message">Download the latest <a href="https://web.archive.org/web/20130509110631/http://windows.microsoft.com/en-au/internet-explorer/downloads/ie" target="_blank">Internet Explorer</a>, <a href="https://web.archive.org/web/20130509110631/https://www.google.com/intl/en/chrome/browser/" target="_blank">Google Chrome</a>, <a href="https://web.archive.org/web/20130509110631/http://www.mozilla.org/en-US/firefox/fx/" target="_blank">Mozilla Firefox</a> or <a href="https://web.archive.org/web/20130509110631/https://www.apple.com/safari/download/" target="_blank">Safari</a> here. </span> </div> </div> <div class="grid_11 left alpha omega"> <noscript> <div class="info javascriptdisabled"> <em></em> <span> JavaScript is disabled in your browser, to log on you will need to enable JavaScript. You can do this by manually enabling JavaScript or by changing your security settings in your browser. <a href="https://web.archive.org/web/20130509110631/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/Enable-JavaScript-in-my-browser/td-p/51794">Find out more</a> </span></div> </noscript> <div id="login-heading" class="grid_3 alpha omega"> <h3 class="larger">Log in</h3> <p>With an existing Telstra or BigPond username</p> </div> <div id="login-box"> <div id="error_box" class="warning cf message-box display-none"><em></em> <span class="heading"></span> </div> <form id="loginForm" command="loginForm" action="https://web.archive.org/web/20130509110631/https://signon.telstra.com.au/login" method="post"> <div class="form-row embeded-label"> <input type="hidden" value="https://www.my.telstra.com.au/myaccount/overview" name="goto"> <input type="hidden" id="loginFailUrl" value="https://www.my.telstra.com.au/myaccount/home/error" name="gotoOnFail"> <input type="hidden" value="false" name="encoded"> <input type="hidden" value="UTF-8" name="gx_charset"> <label style="display:none;" for="username">Username</label> <input id="username" name="username" type="text" value="" maxlength="50" class="login" autocomplete="on"/> <a href="##" id="login-username-tooltip" tabindex="-1" class="tooltips" tooltipcontent="<p>If your username has the format:</p><p>you@bigpond.net.au or your@yourdomain.com, enter the email address in full</p><p>you@bigpond.com or you@telstra.com, you may enter only the first part of your email address</p><p>your Pre-Paid phone number, enter your Pre-Paid phone number.</p><p>Make sure you have cookies and pop-ups enabled via your web browser.</p>"></a> <div id="usernameerror" class="error"></div> </div> <div class="form-row embeded-label passwordrow"> <label style="display:none;" for="password">Password</label> <input id="password" name="password" type="password" value="" maxlength="16" class="login" autocomplete="on"/> <div id="passworderror" class="error"></div> </div> <div id="rememberMeBox" class="form-row"> <input type="checkbox" class="checkbox _58_rememberMeCheckbox" id="rememberMe" name="_58_rememberMeCheckbox"/> <label id="rememberMeLbl" for="rememberMe" class="small">Remember username</label> <a href="##" id="login-rememberme-tooltip" tabindex="-1" class="tooltips" tooltipcontent="Your username will be remembered on this computer for some time. Please leave this unchecked if you are using a shared computer."></a> </div> <div class="submit submit_buttons form-row"> <a class="btn-blue" title="Button to Login to My Account" href="javascript:void(0)" onclick="submitLoginForm()">Log in</a> </div> <p class="form-row login"> Forgotten your <a href="https://web.archive.org/web/20130509110631/https://myacct.telstra.com/forgottenUsername?serviceId=T_COM" class="bold-link login">username</a> or <a href="https://web.archive.org/web/20130509110631/https://myacct.telstra.com/forgottenPassword?serviceId=T_COM" class="bold-link login" id="forgotten_pw">password</a>? </p> </form> </div> <div id="unauthenticatedLoginServices2"> <div class="grid-login-service alpha omega section"> <ul class="remove_underline vertical-align"> <li><a class="omniture-track" track-des="MyAcctV2-LP-BusinessLogin" href="https://web.archive.org/web/20130509110631/http://www.telstrabusiness.com/business/login.jsp">Business customer login</a></li> <li><div class="pipe"></div><a class="omniture-track" track-des="MyAcctV2-LP-EnterpriseGovernmentLogin" href="https://web.archive.org/web/20130509110631/http://www.telstraenterprise.com/customertools/Pages/CustomerTools.aspx">Enterprise & Government login</a></li> <li><div class="pipe"></div><a class="omniture-track" track-des="MyAcctV2-LP-MyBigpondLogin" href="https://web.archive.org/web/20130509110631/http://www.bigpond.com/internet/mybigpond/default.do?do-not-redirect-to-my-account=true">My BigPond</a></li> </ul> </div> </div> </div> <div class="padding-bottom-grey-box small-top-margin-grey-box grid_7 right omega cf"> <p class="side_title_padding_left_and_right registeronline">Register online</p> <ul class="icons-register cf"> <li class="monitor-your-calls">Monitor your calls & data usage</li> <li class="automate-your-payments">Automate your payments</li> <li class="manage-your-telstra-services">Manage your Telstra services</li> <li class="view-and-pay-your-bills">View and pay your bills</li> </ul> <a href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/register" title="Register now" class="btn-grey register black omniture-track" track-des="MyAcctV2-LP-RegisterNow">Register now</a> <span class="login"><a class="icons-register" href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/why-register" title="More reasons to register">More reasons to register</a></span> </div> <div class="clear"></div> <div class="grid_18 alpha omega"> <div id="login_services"> <div class="rounded-gradient"> </div> <div class="cf"> <div class="grid_13"> <div class="account-services"><h3 class="larger">Account services</h3><div class="">No login required</div><div class="view-all"><a class="omniture-track" track-des="MyAcctV2-LP-AccountServices" href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/account-services/">View all</a></div></div> <div class="icons-services icons-background-white"> <ul class="icons"> <li class="pay-a-bill"><a class="omniture-track" track-des="MyAcctV2-LP-PayABill" href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/paybill"><span></span>Pay a bill</a></li> <li class="recharge"><a class="omniture-track" track-des="MyAcctV2-LP-RechargePrePaid" href="https://web.archive.org/web/20130509110631/https://prepaidrecharge.telstra.com/prepaidrecharge/spring/main?execution=e1s1"><span></span>Recharge</a></li> <li class="activate-prepaid"><a class="omniture-track" track-des="MyAcctV2-LP-ActivatePrePaid" href="https://web.archive.org/web/20130509110631/https://www.telstra.com.au/activate"><span></span>Activate Pre-Paid</a></li> <li class="request-email-bills"><a class="omniture-track" track-des="MyAcctV2-LP-SwitchToEmailBill" href="https://web.archive.org/web/20130509110631/https://telstra.com.au/misc/email-bill-request.cfm?cid=MyAcctV2-EmailBill"><span></span>Request  email bill</a></li> <li class="track-an-order"><a class="omniture-track" track-des="MyAcctV2-LP-TrackAnOrder" href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/track-my-order"><span></span>Track an order</a></li> <li class="moving-home"><a class="omniture-track" track-des="MyAcctV2-LP-MovingHome" href="https://web.archive.org/web/20130509110631/https://www.telstra.com.au/webforms/moving-home/"><span></span>Moving home</a></li> </ul> </div> </div> <div class="grid_4 separator"> <div class="separator-no-padding"> <div> <p class="side_title_padding_left_and_right"> Useful Links </p> <ul class="blue-arrow remove_underline"> <li> <a class="omniture-track" track-des="MyAcctV2-OnlineBilling" href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/billing">Online billing</a> </li> <li> <a class="omniture-track" track-des="MyAcctV2-PaymentOptions" href="https://web.archive.org/web/20130509110631/https://onlinebilling.telstra.com.au/billing/action/payment/howtopay?tR=3ma">Payment options</a> </li> <li> <a class="omniture-track" track-des="MyAcctV2-CheckDataUsage" href="/web/20130509110631/https://www.my.telstra.com.au/myaccount/my-data-usage">Check data usage</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript" src="https://web.archive.org/web/20130509110631js_/https://wa1.www.my.telstra.com.au:443/myaccount/static-content/js/jquery/lightbox/orangebox.min.js?cb=1.1307.1.30.5.9.21"></script> <script> var ipad_dont_show_ipad_ad_omniture = "corp-hp_Don't show this again 4_https://www.my.telstra.com.au/myaccount/home"; var ipad_omniture_close_ipad_ad_omniture = "corp-hp_No thanks, take me t_4_https://www.my.telstra.com.au/myaccount/home"; var ipad_omniture_content_downloand = "iPad Popup:My Account:Download Now"; var ipad_omniture_ipad_app_link = "corp-hp_DOWNLOAD APP_1_http://www.telstra.com.au/metrics/ipadapp.cfm"; oB.settings.addThis = false; </script> <div style="display:none"> <a class="lb-iPad-app" rel="lightbox" href="#iPad-content" id="autoOpen">Auto Launch iPad</a> </div> <div style="display:none;" id="iPad-content"> <div class="container style-b grid_12 alpha omega"> <div class="colour-D5"> <h1 class="colour-B3 iPad-h1">Take Control with the Telstra 24x7™ App for iPad</h1> </div> <div class="content"> <p> Catching public transport, sitting in a cafe, or chilling out on the couch at home - now you can manage your personal Telstra accounts and services when you choose. </p> <div class="clearfix"> <div class="grid_4 split_50 alpha" id="text-left"> <p> <img style="display: inline; vertical-align: middle; padding-right: 10px;" src="https://web.archive.org/web/20130509110631im_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/images/ipad-stars-4.png"/> <em>App Store Rating @ 4 Sep, 2012</em><br/> <em>Customer feedback: "Simple, quick, easy to use!"</em> </p> <h2>With Telstra 24x7 App for iPad you can:</h2> <ul> <li>Securely and easily access all your active services linked to your My Account</li> <li>Keep tabs on your usage if you're on a mobile plan or select BigPond<sup>®</sup> broadband plan</li> <li>Give your service a nickname</li> <li>Click through to pay your bill online</li> <li>Locate your nearest store</li> <li>Raise a query or chat live with our 24 hour online support team</li> </ul> <h2>If you've got a Telstra Pre-Paid service, you can also:</h2> <ul> <li>Check your balance</li> <li>Recharge your service</li> <li>Purchase Plus Packs</li> </ul> </div> <div class="grid_8 split_50 omega" id="img-right"> <img width="363" height="293" src="https://web.archive.org/web/20130509110631im_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/images/mobile-dashboard.png"> </div> </div> <p> <a id="download_iPadApp" href="https://web.archive.org/web/20130509110631/http://www.telstra.com.au/metrics/ipadapp.cfm"> <img style="display: inline; vertical-align: middle; padding-right: 10px;" src="https://web.archive.org/web/20130509110631im_/https://wa1.www.my.telstra.com.au:443/myaccount/static-content/images/app-store-badge.png"/> </a><br/><br/> <a id="close_iPadApp_Ad" href="#">No thanks, take me to the web version of My Account</a> </p> <p> <input id="dont_show_again_iPadApp_Ad" type="checkbox" name="showMessage" align="top"/> Don't show this message again </p> <br/> <div class="disclaimer"> <h6>Things you need to know</h6> <p><small> Additional information on the Telstra 24x7 App for iPad ("App"): (a) Telstra provides the App on the terms and conditions in its End User Licence Agreement; (b) The App is only available to customers with an Apple iPad that runs iOS 4.3+; (c) The App currently only supports Telstra Personal customers; (d) Standard data charges apply to download the App. Telstra Next G<sup>®</sup> mobile customers will not incur data usage charges for viewing or using this App unless roaming overseas, using the Store Locator with maps turned on, or accessing help and support via Twitter and Facebook. Apple and iPad are trademarks of Apple, Inc., registered in the US and other countries. Twitter is a trademark of Twitter, Inc., and is used under license. </small></p> </div> </div> </div> </div> <script type="text/javascript" src="https://web.archive.org/web/20130509110631js_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/js/ipad-message.js?cb=1.1307.1.30.5.9.21"></script> <script type="text/javascript" src="https://web.archive.org/web/20130509110631js_/https://wa1.www.my.telstra.com.au:443/myaccount/static-content/js/login.js?cb=1.1307.1.30.5.9.21"></script> <script type="text/javascript"> var LoginForm = function() { return { toggleTopError: function(enable) { if (enable) { $('#loginForm').css('margin-top', '16px'); $('#error_box').css('display', 'block'); $('#error_box').css('margin', '10px 0px'); } else { $('#loginForm').css('margin-top', '12px'); $('#error_box').css('display', 'none'); } }, toggleInputError: function(inputId, enable) { if (enable) { $('#loginForm #' + inputId).addClass("error_border"); $('#loginForm #' + inputId + 'error').css('display', 'inline-block'); } else { $('#loginForm #' + inputId).removeClass("error_border"); $('#loginForm #' + inputId + 'error').css('display', 'none'); } }, toggleEmbeddedLabel: function(inputId) { var label = $('#loginForm label[for=' + inputId + ']'); if ($("#loginForm #" + inputId).val()) { label.css('display', 'none'); LoginForm.toggleInputError(inputId, false); } else { label.css('display', 'inline'); } }, toggleEmbeddedLabels: function() { LoginForm.toggleEmbeddedLabel("username"); LoginForm.toggleEmbeddedLabel("password"); }, toggleRememberMe : function() { if ($("#loginForm #rememberMe")[0].checked) { $("#loginForm #rememberMe").removeAttr("checked"); } else { $("#loginForm #rememberMe").attr("checked", "checked"); } }, validate: function() { var errorSpan = $('#login-box #error_box .heading'); if (($.trim($('#loginForm #username').val()).length > 0) && ($.trim($('#loginForm #password').val()).length > 0)) { LoginForm.toggleTopError(false); LoginForm.toggleInputError("username", false); LoginForm.toggleInputError("password", false); return true; } else { if ($.trim($('#loginForm #username').val())) { // password is missing errorSpan.text("Please enter your password"); LoginForm.toggleInputError("password", true); } else if ($.trim($('#loginForm #password').val())) { // username is missing errorSpan.text("Please enter your username"); LoginForm.toggleInputError("username", true); } else { // both are missing errorSpan.text("Please enter your username and password"); LoginForm.toggleInputError("username", true); LoginForm.toggleInputError("password", true); } LoginForm.toggleTopError(true); return false; } } }; }(); $( function() { $('#loginForm #rememberMeLbl').bind('keydown', function(e) { var keynum; if (window.event) // IE { keynum = e.keyCode; } else if (e.which) // Netscape/Firefox/Opera { keynum = e.which; } if (keynum == 32) // if space key is pressed { LoginForm.toggleRememberMe(); } } ); $('#loginForm').submit(function() { return LoginForm.validate(); }); $('#loginForm #rememberMe').click( function() { var checked = 'off'; if (this.checked) { checked = 'on'; $.remeberme.addEvents(); } else { $.remeberme.removeEvents(); } $('#loginForm').submit(function() { return !(($('#loginForm #username').attr('value') == '') || ($('#loginForm #password').attr('value') == '')); }); $('#loginForm #rememberMe').val(checked); if ($.remeberme.getCookie()) { $('#loginForm #username').attr('value', $.remeberme.getCookie()); } } ); $('#loginForm input').keyup(function(e) { if (e.which == 13 && ($("#password").is(":focus") || $("#username").is(":focus") )) { submitLoginForm(); e.preventDefault(); return false; } }); } ); $(window).load(function () { setTimeout(function() { if ($('#username').attr('value') != undefined && $('#username').attr('value') != null && $('#username').attr('value') != '') { $('label[for="username"]').hide(); } else if (!$("#username").is(":focus")) { $('label[for="username"]').show(); } }, 100); setTimeout(function() { if ($('#password').attr('value') != undefined && $('#password').attr('value') != null && $('#password').attr('value') != '') { $('label[for="password"]').hide(); } else if (!$("#password").is(":focus")) { $('label[for="password"]').show(); } }, 100); }); var t; function checkPasswordField() { if ($('#password').val() == '' && !$("#password").is(":focus")) { $('label[for="password"]').show(); } else { $('label[for="password"]').hide(); LoginForm.toggleInputError('password', false); // check autofilled password } t = setTimeout("checkPasswordField()", 1); } function stopCheckPasswordField() { clearTimeout(t); } $(document).ready( function() { var error = ""; if (error.length > 0) { Telstra.omniturePageAndErrorTracking("TD:TR:TR:myaccount:login - my account - login failed", ""); var errorSpan = $('#login-box #error_box .heading'); $('#loginError').html(error); LoginForm.toggleTopError(true); if ($.remeberme.getTryTime()>1) { var errorSuffix = '. Forgotten your <a href="https://web.archive.org/web/20130509110631/https://myacct.telstra.com/forgottenUsername?serviceId=T_COM">username</a> or <a href="https://web.archive.org/web/20130509110631/https://myacct.telstra.com/forgottenPassword?serviceId=T_COM">password</a>?'; $("#error_box span").append(errorSuffix); } } else { LoginForm.toggleTopError(false); } $('#username').focus(function() { $('label[for="username"]').hide(); checkPasswordField(); }); $('#username').blur(function() { if ($.trim($('#username').val()).length == 0) { $('#username').val(''); $('label[for="username"]').show(); } else { LoginForm.toggleInputError('username', false) } }); $('#password').focus(function() { $('label[for="password"]').hide(); stopCheckPasswordField(); }); $('#password').blur(function() { if ($.trim($('#password').val()).length == 0) { $('#password').val(''); $('label[for="password"]').show(); } else { LoginForm.toggleInputError('password', false); } }); if ($.remeberme.getCookie()) { var value = $.remeberme.getCookie(); $('label[for="username"]').hide(); $('#username').val(value); $('#rememberMe').attr("checked", "checked"); } $('#login-username-tooltip').tooltip(); $('#login-username-tooltip').tooltip({ direction:"right", width:"223" }); $('#login-rememberme-tooltip').tooltip(); $('#login-rememberme-tooltip').tooltip({ direction:"right", width:"200" }); } ); $.remeberme = { setCookie: function(c_id) { $.cookie('myaccount_username', null); $.cookie('myaccount_username', $(c_id).val(), {expires: 365 * 10, path: '/'}); }, getCookie: function() { return $.cookie('myaccount_username'); }, getTryTime: function() { return $.cookie('lck_cnt'); }, addEvents: function() { $('#loginForm').submit(function(event) { var username = $('#loginForm #username'); $.remeberme.setCookie(username); }); $('#_58_bt_login').click(function(event) { var username = $('#loginForm #username'); $.remeberme.setCookie(username); }); }, removeEvents: function() { $.cookie('myaccount_username', '', { path: '/', expires: -1 }); $('#loginForm').unbind('submit'); $('#_58_bt_login').unbind('click'); } }; $.cookie = function(name, value, options) { if (typeof value != 'undefined') { // name and value given, set cookie options = options || {}; if (value === null) { value = ''; options.expires = -1; } var expires = ''; if (options.expires && (typeof options.expires == 'number' || options.expires.toUTCString)) { var date; if (typeof options.expires == 'number') { date = new Date(); date.setTime(date.getTime() + (options.expires * 24 * 60 * 60 * 1000)); } else { date = options.expires; } expires = '; expires=' + date.toUTCString(); // use expires attribute, max-age is not supported by IE } // CAUTION: Needed to parenthesize options.path and options.domain // in the following expressions, otherwise they evaluate to undefined // in the packed version for some reason... var path = options.path ? '; path=' + (options.path) : ''; var domain = options.domain ? '; domain=' + (options.domain) : ''; var secure = options.secure ? '; secure' : ''; document.cookie = [name, '=', encodeURIComponent(value), expires, path, domain, secure].join(''); } else { // only name given, get cookie var cookieValue = null; if (document.cookie && document.cookie != '') { var cookies = document.cookie.split(';'); for (var i = 0; i < cookies.length; i++) { var cookie = jQuery.trim(cookies[i]); // Does this cookie string begin with the name we want? if (cookie.substring(0, name.length + 1) == (name + '=')) { cookieValue = decodeURIComponent(cookie.substring(name.length + 1)); break; } } } return cookieValue; } }; function checkUserNameType(username) { if (/^(\d{13})$/.test(username)) return "BAN"; if(/^(04\d{8})$/.test(username)) return "MB"; if((/^\s*[\w\-\+_]+(\.[\w\-\+_]+)*@[\w\-\+_]+\.[\w\-\+_]+(\.[\w\-\+_]+)*\s*$/.test(username))&!(/^\s*[\w\-\+_]+(\.[\w\-\+_]+)*@(telstra|bigpond)\.[\w\-\+_]+(\.[\w\-\+_]+)*\s*$/.test(username))) return "EMAIL"; return ""; } function submitLoginForm() { var username = $('#loginForm #username').val().replace(/[\s\t]/g, ""); var errorFlag = checkUserNameType(username); $("#loginFailUrl").val($("#loginFailUrl").val().split("?flag=")[0]+"?flag="+errorFlag); $("#loginForm").submit(); } </script> </div> </div> </div>   <div class="footer container_18 cf"> <ul class="advertisement cf"> <li class="left grid_6 alpha l"> <a class="omniture-track" href="https://web.archive.org/web/20130509110631/http://crowdsupport.telstra.com/?cid=MyAcctV2-CrowdSupport" track-des="MyAcctV2-CrowdSupport-Unauthenticated"> <b><img src="https://web.archive.org/web/20130509110631im_/https://wa2.www.my.telstra.com.au:443/myaccount/static-content/images/footer-crowd-support.png"></b> <dl> <dt>Ask the forums</dt> <dd>CrowdSupport helps you find the answer fast. 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