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<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# "> <head> <meta charset="utf-8" /> <meta name="Generator" content="Drupal 9 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="icon" href="/themes/custom/ed3/favicon.ico" type="image/vnd.microsoft.icon" /> <title>Home | OCR</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_fC-e-E1t6nv1kLSte_LzicrrL8ofgi7t8YLJrcX3exw.css" /> <link rel="stylesheet" media="all" href="https://cdn.jsdelivr.net/npm/bootstrap@3.4.1/dist/css/bootstrap.min.css" integrity="sha256-bZLfwXAP04zRMK2BjiO8iu9pf4FbLqX6zitd+tIvLhE=" crossorigin="anonymous" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_tH_QUhjB0znP7fWAkAWMzo3HgB-mYVU4aicxNBAsqsM.css" /> <script language="javascript" id="_fed_an_ua_tag" src="https://dap.digitalgov.gov/Universal-Federated-Analytics-Min.js?agency=ED"></script> <script src="https://use.fontawesome.com/releases/v6.1.0/js/all.js" defer crossorigin="anonymous"></script> <script src="https://use.fontawesome.com/releases/v6.1.0/js/v4-shims.js" defer crossorigin="anonymous"></script> <script type="text/javascript" src="/modules/contrib/seckit/js/seckit.document_write.js"></script> <link type="text/css" rel="stylesheet" id="seckit-clickjacking-no-body" media="all" href="/modules/contrib/seckit/css/seckit.no_body.css" />  <noscript> <link type="text/css" rel="stylesheet" id="seckit-clickjacking-noscript-tag" media="all" href="/modules/contrib/seckit/css/seckit.noscript_tag.css" /> <div id="seckit-noscript-tag"> Sorry, you need to enable JavaScript to visit this website. </div> </noscript></head> <body class="path-frontpage has-glyphicons"> <a href="#main-content" class="visually-hidden focusable skip-link"> Skip to main content </a> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div role="main" class="main-container container js-quickedit-main-content"> <div class="row"> <div class="col-sm-12" role="heading" aria-level="1"> <div class="region region-header"> <header class="branding clearfix" style="margin-bottom: 0px; background: url('/sites/default/files/ed_banner_right09_nocap.png'); background-size: cover;"> <div id="logo"> <div class="col-sm-7 hidden-xs"> <div class="navbar-header hidden-xs"> <a style="padding-top: 50px;" id="first_tabable_element" href="https://www.ed.gov" title="ED.gov - Link to ED.gov Home Page"> <img style="padding-top: 25px;" src="/sites/default/files/ed_mn_logo.gif" alt="ED.gov - Link to ED.gov Home Page"> </a> <p><a style="font-weight: bold;" class="site-name name" href="/" title="Office for Civil Rights">Office for Civil Rights<br><span>Complaint Assessment System</span></a></p> </div> </div> </div> </header> </div> </div> <section class="col-sm-12"> <div class="highlighted"> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> <section id="block-ocrcomplaintconsentformhorizontalbarassessment" class="block block-block-content block-block-contentadec9260-03e5-468b-8238-fcc3902b194e clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div style="background-color: rgb(204,229,255); overflow: auto; height: 26px;"> <a href="/welcome-to-the-ocr-complaint-assessment-system" style="float: left; text-decoration: underline; color:black;">Start Over</a>   <a href="/sites/default/files/ocr_complaint_consent_form.pdf" target="_blank" style="text-decoration: underline; color:black;">OCR Complaint Consent Form</a>   <a href="/sites/default/files/ocr_complaint_consent_form.pdf" target="_blank"><IMG border=0 alt="Download OCR Complaint Consent Form PDF" src="/sites/default/files/ed_gl_download.gif" width=10 align=top height=14></a> (76K) <div style="float: right;"> <form name="CFForm_2" id="CFForm_2" action="/contact-ocr" method="get" target="_blank"> <input type="submit" value="Find a local OCR office" style="float: right; height: 1.7em;" title="State Value"> <select id="field_state_value" name="field_state_value" value="field_state_value" title="State Value"> <option value="">Select State...</option> <option value="637">Alabama</option><option value="638">Alaska</option><option value="639">American Samoa</option><option value="640">Arizona</option><option value="641">Arkansas</option><option value="642">California</option><option value="643">Colorado</option><option value="644">Connecticut</option><option value="646">Delaware</option><option value="645">District of Columbia</option><option value="647">Florida</option><option value="648">Georgia</option><option value="649">Guam</option><option value="650">Hawaii</option><option value="651">Idaho</option><option value="652">Illinois</option><option value="653">Indiana</option><option value="654">Iowa</option><option value="655">Kansas</option><option value="656">Kentucky</option><option value="657">Louisiana</option><option value="658">Maine</option><option value="659">Maryland</option><option value="660">Massachusetts</option><option value="661">Michigan</option><option value="663">Minnesota</option><option value="664">Mississippi</option><option value="665">Missouri</option><option value="666">Montana</option><option value="667">Nebraska</option><option value="671">Nevada</option><option value="672">New Hampshire</option><option value="673">New Jersey</option><option value="674">New Mexico</option><option value="675">New York</option><option value="668">North Carolina</option><option value="669">North Dakota</option><option value="670">Northern Marianas</option><option value="676">Ohio</option><option value="677">Oklahoma</option><option value="678">Oregon</option><option value="750">Other</option><option value="679">Pennsylvania</option><option value="680">Puerto Rico</option><option value="681">Rhode Island</option><option value="683">South Carolina</option><option value="684">South Dakota</option><option value="685">Tennessee</option><option value="686">Texas</option><option value="687">Utah</option><option value="688">Vermont</option><option value="689">Virgin Islands</option><option value="690">Virginia</option><option value="691">Washington</option><option value="692">West Virginia</option><option value="693">Wisconsin</option><option value="694">Wyoming</option> </select></form> </div> </div> </div> </section> </div> </div> <a id="main-content"></a> <div class="region region-content"> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block-region-content"><section class="block block-block-content block-block-content3871610f-e094-4174-9b2a-282c4067096e clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div class="login-disclaimer"><p class="login_header_center">Warning</p>You are accessing a U.S. Federal Government computer system intended to be solely accessed by individual users expressly authorized to access the system by the U.S. Department of Education. Usage may be monitored, recorded, and/or subject to audit. For security purposes and in order to ensure that the system remains available to all expressly authorized users, the U.S. Department of Education monitors the system to identify unauthorized users. Anyone using this system expressly consents to such monitoring and recording. Unauthorized use of this information system is prohibited and subject to criminal and civil penalties. Except as expressly authorized by the U.S. Department of Education, unauthorized attempts to access, obtain, upload, modify, change, and/or delete information on this system are strictly prohibited and are subject to criminal prosecution under 18 U.S.C § 1030, and other applicable statutes, which may result in fines and imprisonment. For purposes of this system, unauthorized access includes, but is not limited to:<br><br>Any access by an employee or agent of a commercial entity, or other third party, who is not the individual user, for purposes of commercial advantage or private financial gain (regardless of whether the commercial entity or third party is providing a service to an authorized user of the system); and Any access in furtherance of any criminal or tortious act in violation of the Constitution or laws of the United States or any State.<br><br>If system monitoring reveals information indicating possible criminal activity, such evidence may be provided to law enforcement personnel.</div></div> </section> </div> </div> </div> <section id="block-ocrcas-homepage" class="block block-ocrcas block-ocrcas-homepage clearfix"> <script> function checkStateValue() { // add the selected language as a hash tag here to the URL var e = document.getElementById("langtype"); var value = e.options[e.selectedIndex].value; if (value == "english") { URL = '/content/ocr-complaint-assessment-system'; } else { URL = 'https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#' + value; } window.location.href=URL; } </script> <div style="background-color: #F5F5F5;"> <table> <tr> <td> <div style="background-color: RoyalBlue; color: white; padding-top: 5px; padding-bottom: 20px; padding-left: 15px;"> <H3 style="color: white;">Welcome to the OCR Complaint Assessment System</H3> <p>This section of the OCR website is designed to help you determine if the Office for Civil Rights may be able to assist you by investigating a complaint of discrimination against a school, school district, college, university, library, or other educational entity that is covered by a law OCR enforces. If an OCR complaint does not appear to be the appropriate route, the website will suggest links to other resources that may better assist you in addressing your concerns. </p> <p> The assessment is currently only available in English. For information about how to file a complaint in a language other than English, please see the dropdown menu below. You may also, free of charge, request language assistance services for Department information by calling <a style="color: white;" href="tel:1-800-872-5327"> 1-800-USA-LEARN (1-800-872-5327)</a> (TTY: 1-800-877-8339) or email us at <a style="color: white;" href="mailto:Ed.Language.Assistance@ed.gov">Ed.Language.Assistance@ed.gov</a>. To request documents in alternate formats such as Braille or large print, contact the Department at <a style="color: white;" href="tel:202-260-0852">202-260-0852</a> or <a style="color: white;" href="mailto:om_eeos@ed.gov">om_eeos@ed.gov</a>. </p> </div> <br> <br> <table> <td style="border-right: 1px solid #ddd; padding-left: 15px; padding-right: 75px; vertical-align: super;"> Please answer the following questions to the best of your ability to ensure the most accurate assessment. <br> <br> <a role="button" class="btn btn-primary begin-assessment" href="/content/ocr-complaint-assessment-system">Begin Assessment (English Only)</a> <br> <br> <br> <br> <LABEL class=landingLabelTxt for=langtype>See Resources Available in Other Languages</LABEL>:  <div> <div style="float:left; padding-right:10px;"> <SELECT id=langtype name=langtype> <OPTION selected value=amharic>Amharic </OPTION> <OPTION value=arabic>Arabic</OPTION> <OPTION value=bengali>Bengali</OPTION> <OPTION value=burmese>Burmese</OPTION> <OPTION value=cambodian>Cambodian</OPTION> <OPTION value=chinese>Chinese</OPTION> <OPTION value=dari>Dari</OPTION> <OPTION value=farsi>Farsi</OPTION> <OPTION value=french>French</OPTION> <OPTION value=haitian>Haitian Creole</OPTION> <OPTION value=hakha-chin>Hakha Chin</OPTION> <OPTION value=hindi>Hindi</OPTION> <OPTION value=hmong>Hmong</OPTION> <OPTION value=japanese>Japanese</OPTION> <OPTION value=karen>Karen</OPTION> <OPTION value=khmer>Khmer</OPTION> <OPTION value=korean>Korean</OPTION> <OPTION value=laotian>Laotian</OPTION> <OPTION value=pashto>Pashto</OPTION> <OPTION value=punjabi>Punjabi</OPTION> <OPTION value=russian>Russian</OPTION> <OPTION value=serbo>Serbo-Croatian</OPTION> <OPTION value=somali>Somali</OPTION> <OPTION value=spanish>Spanish</OPTION> <OPTION value=swahili>Swahili</OPTION> <OPTION value=tagalog>Tagalog</OPTION> <OPTION value=thai>Thai</OPTION> <OPTION value=urdu>Urdu</OPTION> <OPTION value=viet>Vietnamese</OPTION> </SELECT> </div> <div> <input type="button" value="Submit" onclick="checkStateValue();" /> </div> <br> <p>To see resources in a language other than English, select your language. You will be redirected to complaint forms and instructions on how to file a complaint in other languages. You may also call <a href="tel:1-800-872-5327"> 1-800-USA-LEARN (1-800-872-5327)</a> (TTY: 1-800-877-8339) for live interpretation support in your language.</p> </div> <br> <br> <div style="padding-left: 16px;"> <span style="font-weight: bold;">Resources on Filing a Complaint</span> <br> <br> <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto.html" target="new"><span style="margin-left: 18px; margin-top: 8px; font-size: 10px; color: black; position: absolute; z-index: 999;">How to File a <br>  Complaint</span><img width="96px" height="92px" border="0" alt="How to File a Complaint" src="/sites/default/files/How to File a Complaint.png"></a> <a href="https://www2.ed.gov/about/offices/list/ocr/qa-complaints.html" target="new"><span style="margin-left: 22px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">Questions<br>& Answers</span><img width="96px" height="92px" border="0" alt="Questions & Answers" src="/sites/default/files/Questions & Answers.png"></a> <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html" target="new"><span style="margin-left: 22px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">Language<br>Assistance</span><img width="96px" height="92px" border="0" alt="Language Assistance" src="/sites/default/files/Language Assistance.png"></a> <br> <a href="https://www2.ed.gov/about/offices/list/ocr/complaints-how.html" target="new"><span style="margin-left: 5px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">        How OCR<br>Handles Complaints</span><img width="96px" height="92px" border="0" alt="How OCR Handles Complaints" src="/sites/default/files/How OCR Handles Complaints.png"></a> <a href="https://www2.ed.gov/about/offices/list/ocr/iwcs.html" target="new"><span style="margin-left: 23px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">Accessibility<br>Assistance</span><img width="96px" height="92px" border="0" alt="Accessibility Assistance" src="/sites/default/files/Accessibility Assistance.png"></a> <a href="https://www2.ed.gov/about/offices/list/ocr/complaintform.pdf" target="new"><span style="margin-left: 10px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">   Fillable PDF<br>Complaint Form</span><img width="96px" height="92px" border="0" alt="Fillable PDF Complaint Form" src="/sites/default/files/Fillable PDF Complaint Form.png"></a> </div> </td> <td> <div class="alert alert-info" style="font-size: 100%;"> <p><strong>Resources Available in Other Languages</strong></p> <ul type="circle"> <li>Amharic <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#amharic"> <lang="am">አማርኛ</lang="am"></a></li> <li>Arabic <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#arabic"> <lang="ar">العربيّة</lang="ar"></a></li> <li>Bengali <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#bengali"> <lang="bn"> বাংলা </lang="bn"></a></li> <li>Burmese <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#burmese"> <lang="by"> ဗမာ </lang="by"></a></li> <li>Cambodian <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#cambodian"> <lang="km"> ប្រទេសកម្ពុជា </lang="km"></a></li> <li>Chinese <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#chinese "> <lang="zh"> 中文: 繁體版</lang="zh"></a></li> <li>Dari <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#dari"> <lang="fa"> فارسی </lang="fa"></a></li> <li>Farsi <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#farsi"> <lang="fa"> فارسی</lang="fa"></a></li> <li>French <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#french"> <lang="fr">français</lang="fr"></a></li> <li>Haitian Creole <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#haitian"> <lang="ht">kreyòl ayisyen</lang="ht"></a></li> <li>Hakha Chin <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#hakha-chin"> <lang="cnh"> Laiṭong </lang="cnh"></a></li> <li>Hindi <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#hindi"> <lang="hi"> हिंदी</lang="hi"></a></li> <li>Hmong <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#hmong"> <lang="hmn">Hmong</lang="hmn"></a></li> <li>Japanese <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#japanese"> <lang="ja"> 日本語 </lang="ja"></a></li> <li>Karen <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#karen"> <lang="kar"> ကညီကလုာ်</lang="kar"></a></li> <li>Khmer <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#khmer"> <lang="khm"> ខ្មែរ</lang="khm"></a></li> <li>Korean <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#korean"> <lang="ko"> 한국어</lang="ko"></a></li> <li>Laotian <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#laotian"> <lang="lo"> ຄົນລາວ</lang="lo"></a></li> <li>Pashto <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#pashto"> <lang="ps"> پښتو</lang="ps"></a></li> <li>Punjabi <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#punjabi"> <lang="pa"> ਪੰਜਾਬੀ</lang="pa"></a></li> <li>Russian <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#russian"> <lang="ru"> русский</lang="ru"></a></li> <li>Serbo-Croatian <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#serbo"> <lang="sh">hrvatskosrpski, srpskohrvatski, хрватскосрпски, српскохрватски</lang="sh"></a></li> <li>Somali <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#somali"> <lang="so"> Af-Soomaali</lang="so"></a></li> <li>Spanish <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#spanish"> <lang="es"> español</lang="es"></a></li> <li>Swahili <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#swahili"> <lang="sw"> Kiswahili</lang="sw"></a></li> <li>Tagalog <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#tagalog"> <lang="tl"> Tagalog</lang="tl"></a></li> <li>Thai <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#thai"> <lang="th"> ภาษาไทย</lang="th"></a></li> <li>Urdu <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#urdu"> <lang="ur"> اردو </lang="ur"></a></li> <li>Vietnamese <a href="https://www2.ed.gov/about/offices/list/ocr/docs/howto-index.html#viet"> <lang="vi"> Việt-ngữ</lang="vi"></a></li> </ul> </div> </td> </table> </td>  </tr> </table> <br> <div style="background-color: RoyalBlue; color: white; padding-top: 1px; padding-bottom: 8px;"> <H3 style="color: white; padding-left: 15px;">OCR Appeals Form</H3> </div> <div style="padding-left: 15px;"> OCR affords an opportunity to complainants to appeal certain determinations and dismissals if the complaint was filed with OCR prior to July 18, 2022:<br> <br> <span style="margin-left: 37px;">Investigatory determinations of insufficient evidence to support a violation;</span><br> <span style="margin-left: 37px;">Dismissal of allegations pursuant to Sections 108(a), (b), (c), (d), (h), and (i) of OCR's Case Processing Manual</span><br> <br> These are typically identified in the letter OCR sends to you at the conclusion of the case.<br> <br> You have a right to appeal OCR’s determination within 60 calendar days of the date indicated on the letter unless OCR grants you a waiver. An appeal can be filed electronically, by mail, or fax. The completed appeal form or written statement may not exceed 10 pages (double-spaced).<br> <br> Appeal forms or written statements may be submitted electronically, by U.S. mail, or by fax:<br> <br> <span style="margin-left: 37px;">If submitted by e-mail, send to <a href="mailto:OCR@ed.gov">OCR@ed.gov</a></span><br> <span style="margin-left: 37px;">If submitted by U.S. mail, send to</span><br> <br> <span style="margin-left: 37px;">Office for Civil Rights</span><br> <span style="margin-left: 37px;">U.S. Department of Education</span><br> <span style="margin-left: 37px;">400 Maryland Avenue SW</span><br> <span style="margin-left: 37px;">Washington, D.C. 20202</span><br> <br> <br> <span style="margin-left: 37px;">If submitted by fax, send to 202-245-8392.</span><br> <br> In the appeal, you must explain why you believe the factual information was incomplete, inaccurate, the legal analysis was incorrect or the appropriate legal standard was not applied, and how correction of any errors would change the outcome of the case; failure to do so may result in<br> dismissal of the appeal. OCR will issue a written decision on the appeal. <br> <br> <a href="/content/ocr-electronic-appeals-form"><span style="margin-left: 24px; margin-top: 8px; font-size: 10px; color: black; position: absolute; z-index: 999;">Electronic<br> Appeals</span><img width="96px" height="92px" border="0" alt="Electronic Appeals" src="/sites/default/files/Electronic Appeals.png"></a> <a href="https://www2.ed.gov/about/offices/list/ocr/docs/appeals-form.pdf" target="new"><span style="margin-left: 10px; margin-top: 9px; font-size: 10px; color: black; position: absolute; z-index: 999;">   Fillable PDF<br>  Appeals Form</span><img width="96px" height="92px" border="0" alt="Fillable PDF Appeals Form" src="/sites/default/files/Fillable PDF Appeals Form.png"></a> </div> </div> </section> </div> </section> </div> </div> <footer class="footer container" role="contentinfo"> <div class="main-container"> Please read the <a href="https://www.ed.gov/laws-and-policy/civil-rights-laws/file-complaint/how-the-office-for-civil-rights-handles-complaints" target="popup" onclick="window.open('https://www.ed.gov/laws-and-policy/civil-rights-laws/file-complaint/how-the-office-for-civil-rights-handles-complaints','popup', 'width=600,height=600'); return false;">Information About OCR's Complaint Processing Procedures</a>, <a href="https://www.ed.gov/about/offices/list/ocr/notice" target="popup" onclick="window.open('https://www.ed.gov/about/offices/list/ocr/notice','popup', 'width=600,height=600'); return false;">Office for Civil Rights Notice About Investigatory Uses of Personal Information</a>, and <a href="/sites/default/files/ocr_complaint_consent_form.pdf" target="popup" onclick="window.open('/sites/default/files/ocr_complaint_consent_form.pdf','popup','width=600,height=600'); return false;">OCR Complaint Consent Form</a>. All these documents are downloadable. Before we can complete initial processing of your complaint, we will need your signed consent authorizing us to proceed. 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