Windows 11 Client Not Auto-Enrolling Certificates

<!DOCTYPE html> <html class="layout layout-sidecar-right default-focus" lang="en-us" dir="ltr" data-authenticated="false" data-auth-status-determined="false" data-target="docs" x-ms-format-detection="none" > <head> <title>Windows 11 Client Not Auto-Enrolling Certificates - Microsoft Q&A</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="color-scheme" content="light dark" /> <meta name="title" content="Windows 11 Client Not Auto-Enrolling Certificates - Microsoft Q&A" /> <meta name="description" content="Hello Everyone I'm having a strange issue after upgrading one of my client computers to Windows 11 using SCCM Task Sequence (TS). Windows 11 has been installed, but since the very beginning I noticed the SMS service is set to disabled. 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Windows 11 has been installed, but since the very beginning I noticed the SMS service is set to disabled. 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This log is located in C:\\Windows\\CCM\\Logs.\u003c/p\u003e\n\u003cp\u003eLook for any errors or warnings that might indicate why the service was disabled.\u003c/p\u003e\n","upvoteCount":0,"author":"XinGuo-MSFT","authorId":"e47b927e-44ab-4f63-b466-2cd9f7641391","url":"https://learn.microsoft.com/en-us/answers/en-us/answers/a/1870043"},"suggestedAnswer":[{"@type":"Answer","id":1869848,"text":"\u003cp\u003eHi,\u003c/p\u003e\n\u003cp\u003eIt sounds like you've been through quite a bit of troubleshooting already! Here are a few additional steps you can try to resolve the certificate auto-enrollment issue on your Windows 11 client:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e \u003cstrong\u003eRefresh Group Policy\u003c/strong\u003e:\n\u003cul\u003e\n\u003cli\u003e Run \u003ccode\u003egpupdate /force\u003c/code\u003e on the client machine to ensure that the latest Group Policy settings are applied. Additionally, you can use \u003ccode\u003ecertutil -pulse\u003c/code\u003e to trigger certificate auto-enrollment manually.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e \u003cstrong\u003eReview Event Logs\u003c/strong\u003e:\n\u003cul\u003e\n\u003cli\u003e Check the Event Viewer on the client machine for any errors or warnings related to certificate enrollment. \u003c/li\u003e\n\u003cli\u003e GPresult /H Gpeport.html\u003c/li\u003e\n\u003cli\u003e Is your Group Policy Object (GPO) linked to the specific Organizational Unit (OU) or the domain?\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003ca href=\"https://learn.microsoft.com/en-us/windows-server/networking/core-network-guide/cncg/server-certs/configure-server-certificate-autoenrollment\" rel=\"ugc nofollow\"\u003ehttps://learn.microsoft.com/en-us/windows-server/networking/core-network-guide/cncg/server-certs/configure-server-certificate-autoenrollment\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eIf these steps don't resolve the issue, it might be helpful to provide more details about any specific error messages or logs you are seeing. This can help narrow down the potential causes and solutions.\u003c/p\u003e\n\u003cp\u003eLet me know if you need further assistance!\u003c/p\u003e\n","upvoteCount":0,"author":"XinGuo-MSFT","authorId":"e47b927e-44ab-4f63-b466-2cd9f7641391","url":"https://learn.microsoft.com/en-us/answers/en-us/answers/a/1869848"}]}} </script> </head> <header class="layout-body-header"> <div class="header-holder has-default-focus"> <a href="#main" style="z-index: 1070" class="outline-color-text visually-hidden-until-focused position-fixed inner-focus focus-visible top-0 left-0 right-0 padding-xs text-align-center background-color-body" >Skip to main content</a > <a href="#" data-skip-to-ask-learn style="z-index: 1070" class="outline-color-text visually-hidden-until-focused position-fixed inner-focus focus-visible top-0 left-0 right-0 padding-xs text-align-center background-color-body" hidden >Skip to Ask Learn chat experience</a > <div id="ignite-banner-holder" class="has-default-focus 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width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=b731498a-9225-4e73-9dea-e1aa200c4250" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Anthony Vand</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">121</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-10-29T00:19:18.3233333+00:00" class="is-visually-hidden">2024-10-29T00:19:18.3233333+00:00</local-time> </span> </div> </div> <div class="content margin-top-xxs"><p>Hello Everyone</p> <p>I'm having a strange issue after upgrading one of my client computers to Windows 11 using SCCM Task Sequence (TS).</p> <p>Windows 11 has been installed, but since the very beginning I noticed the SMS service is set to disabled.</p> <p>I later on realized that's because the client certificate has been deleted and is not present on the client device:</p> <p><img src="https://learn-attachment.microsoft.com/api/attachments/4f9d8ba7-a900-40c9-af07-a5efed365a33?platform=QnA" alt="{6ABD2DCD-98E2-47F2-B385-193E9C0A332F}" /></p> <p>I tried GP update, but the client was not pulling certificate from the CA server.</p> <p>I even tried to set the GPO manually on the client machine to enable the auto enrollment both for user and the computer: <br /> <img src="https://learn-attachment.microsoft.com/api/attachments/26a93361-9f89-4ba5-9c74-625f9c76b17c?platform=QnA" alt="{3BEEB678-0647-4228-928D-37A9A83A61B7}" /></p> <p>But I still didn't receive any PKI certificate from the CA server.</p> <p>I tried to change the compatibility of the template from the CA server, which did not help : </p> <p><img src="https://learn-attachment.microsoft.com/api/attachments/358cb2e0-574f-4fbb-a76c-d822d1b4cec0?platform=QnA" alt="{CF6BE4AC-1FA0-4CAB-982C-38DD86AFABF4}" /></p> <p>I appreciate any help on this matter since I'm kinda out of option at the moment </p> <p>Cheers </p> </div> <div class="tags margin-top-xs"> <details class="popover popover-left"> <summary class="tag has-text-wrap font-size-sm" data-test-id="question-tag-msc"> <span>Microsoft System Center</span> </summary> <div class="popover-content width-350-tablet padding-none" data-test-id="tag-card-popover"> <article class="card border-left-lg border-left-color-accent"> <div class="card-content margin-bottom-none"> <a class="card-title" data-test-id="tag-card-title-msc" data-bi-name="tag-card-link" href="/en-us/answers/tags/182/msc/" > Microsoft System Center </a> <div class="card-content-description" data-test-id="tag-card-description"> A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices. </div> </div> <div class="card-template"> <div class="card-template-detail"> <span class="font-size-sm 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have the same question </button> <button id="question-vote-button" title="You have the same or similar question" class="authenticated link-button font-size-sm " data-id="2112537" data-vote-count="1" data-bi-name="question-vote-up" > I have the same question </button> <span id="question-vote-total" class="tag is-small border-radius-rounded margin-left-xxs " > <span class="vote-count" aria-hidden="true">1</span> <span class="vote-text visually-hidden" >{count} vote</span > </span> </div> </div> </div> <div class="question-vote-error"></div> <div id="question-2112537-expander" class="width-full"> <div class="expandable is-expanded"> <div id="question-2112537-moreThan"> <ol> <li id="comment-1846879" data-test-id="comment-1846879" data="0" class="margin-top-xxs is-unstyled padding-block-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="eager" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="a19d25f5-8362-495e-a871-9a8a8b5d253d"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=a19d25f5-8362-495e-a871-9a8a8b5d253d" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Schwalbach Tobias</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">0</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-11-21T14:27:53.7966667+00:00" class="is-visually-hidden">2024-11-21T14:27:53.7966667+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>Hello Anthony,</p> <p>I have the same problem as you and I'm happy to find someone else with this behavior ;-)</p> <p>Did you install Windows 11 24H2??</p> <p>We started to test Windows 11 24H2 (November Patch) and realized that our VPN Software, which is using the user certificate, is not working anymore. </p> <p>I did the same troubleshooting as you, so GPO and PKI templates are fine, but the auto-enroll of the user cert is not working anymore. Also the manual step with the command "certutil -pulse" will not add the certificate from the AD user object.</p> <p>By the way, the auto-enroll of the computer certificate is still working and also a new user cert could be requested with the same template.</p> <p>For me it looks like an bug of Win11 24H2. With some older Win11 releases and also with Win10 the auto-enrollment of the user certificates are fine. </p> <p>I createda Microsoft ticket and hope that they will find anything. Strange, that nobody else have this kind of problems. </p> <p>Please let me know, if you have some further information, I'll keep yp up-to-date too.</p> <p>Have a good day</p> </div> </div> </div> </div> <div class="margin-top-xxs margin-left-md padding-left-xxs comment-holder" > <button class="comment-vote button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary button-sm sign-in-modal " title="This comment is helpful" data-bi-name="comment-vote-up" data-id="1846879" data-vote-count="0" > <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span class="vote-text is-visually-hidden-mobile">0 votes</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button button-sm " data-list-type="report" data-bi-name="report" data-reportedUserId="a19d25f5-8362-495e-a871-9a8a8b5d253d" data-questionId="2112537" data-entityId="1846879" data-entityType="comment" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-comment-1846879" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="is-visually-hidden" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1846879" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-sm button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> <div class="comment-vote-error"></div> </div> </li> </ol> </div> </div> </div> <hr class="hr margin-block-xxs" /> <a class="not-authenticated link-button font-size-sm margin-right-sm docs-sign-in" data-bi-name="comment-sign-in" href="#" > Sign in to comment </a> <div class="authenticated columns margin-top-xs"> <div class="column is-narrow padding-right-none display-none display-flex-tablet"> <div class="image is-32x32"> </div> </div> <div class="column is-11 flex-grow-1"> <button class="button button-secondary button-block button-sm justify-content-flex-start color-text-subtle font-weight-normal" aria-expanded="false" aria-controls="question-comment-editor-expander" data-show-more="" data-title="Add comment" data-bi-name="add-comment" data-expanded-title="Add comment" data-show-once="true" title="Add comment" > Add comment </button> <div id="question-comment-editor-expander" > <div class="expandable"> <div class="column is-12"> <form action="/api/questions/2112537/comments?locale=en-us" method="POST" data-form-type="comment" data-question-id="2112537" new novalidate > <form-behavior navigation="hash-reload" navigation-href=?comment=question#newest-question-comment header-content-type="application/json" header-X-DocsAuth="cookie" new noUnload loc-content-has-changed="Content has changed, please reload the page to get the latest changes." loc-input-max-length="{inputLabel} cannot be longer than {maxLength} characters." loc-input-min-length="{inputLabel} must be at least {minLength} characters." loc-input-required="{inputLabel} is required." loc-not-authenticated="You are not authenticated. 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This log is located in C:\Windows\CCM\Logs.</p> <p>Look for any errors or warnings that might indicate why the service was disabled.</p> </div> </div> <div> <div class="margin-block-xxs padding-xs background-color-body-medium font-size-sm display-flex flex-direction-column border-radius-lg" > <div class="display-flex justify-content-space-between flex-wrap-wrap align-items-baseline"> <div class="display-flex flex-grow-1"> <form method="POST" id="answer-rating-form-1870043" data-answer-id="1870043" new novalidate class="width-full" > <form-behavior header-X-DocsAuth="cookie" new></form-behavior> <div class="display-flex justify-content-space-between align-items-center flex-wrap-wrap" > <div class="field display-inline-flex flex-wrap-wrap align-items-center margin-bottom-none" > <label class="field-label margin-bottom-none margin-right-xs" for="answer-helpful-rating-1870043" > <a class="not-authenticated link-button font-size-sm margin-right-sm docs-sign-in" 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</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button " data-list-type="report" data-bi-name="report" data-reportedUserId="e47b927e-44ab-4f63-b466-2cd9f7641391" data-questionId="2112537" data-entityId="1870043" data-entityType="answer" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-answer-1870043" > <span class="icon " aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="font-size-sm is-visually-hidden-mobile" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1870043" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> </div> <div id="question-answer0-1870043-expander" class="width-full"> <div class="expandable "> <div id="question-answer0-1870043-moreThan"> <ol> <li id="comment-1832138" data-test-id="comment-1832138" data="0" class="margin-top-xxs is-unstyled padding-block-xxs margin-bottom-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="lazy" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="b731498a-9225-4e73-9dea-e1aa200c4250"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=b731498a-9225-4e73-9dea-e1aa200c4250" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Anthony Vand</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">121</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-10-29T13:39:50.75+00:00" class="is-visually-hidden">2024-10-29T13:39:50.75+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>Ok here's what I did to resolve the problem (At least for now):</p> <ul> <li> Removed the client from the domain </li> <li> Add it back to the domain </li> <li> Remove all the personal certs in certml.msc</li> <li> Run GPupdate</li> <li> Reboot</li> <li> Pushed the client installation from SCCM server, making sure all below are marked: <img src="https://learn-attachment.microsoft.com/api/attachments/43d56cf6-4fcb-43a3-ab74-3d65a9781f84?platform=QnA" alt="User's image" /></li> <li> Stop the setup after a few minutes (Since its failing)</li> <li> Uninstall SCCM by going to the C:\Windows\ccmsetup folder using an admin CMD and running the command : ccmsetup.exe /uninstall</li> <li> Reboot</li> <li> Delete the remainder of CCM and CCMsetup folder from Windows folder</li> </ul> <p><strong>THEN</strong></p> <ul> <li> Pushed the client installation from SCCM server, making sure all below are marked: <br /> <img src="https://learn-attachment.microsoft.com/api/attachments/43d56cf6-4fcb-43a3-ab74-3d65a9781f84?platform=QnA" alt="User's image" /></li> <li> Then I noticed the SCCM is installed and running as usual</li> <li> I still don't see the DP certificate in certmgr.msc</li> </ul> </div> </div> </div> </div> <div class="margin-top-xxs margin-left-md padding-left-xxs answer-comment-holder" > <button class="comment-vote button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary button-sm sign-in-modal " title="This comment is helpful" data-bi-name="comment-vote-up" data-id="1832138" data-vote-count="0" > <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span class="vote-text is-visually-hidden-mobile">0 votes</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button button-sm " data-list-type="report" data-bi-name="report" data-reportedUserId="b731498a-9225-4e73-9dea-e1aa200c4250" data-questionId="2112537" data-entityId="1832138" data-entityType="comment" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-comment-1832138" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="is-visually-hidden" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1832138" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-sm button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> <div class="comment-vote-error"></div> </div> </li> <li id="comment-1832440" data-test-id="comment-1832440" data="1" class="margin-top-xxs is-unstyled padding-block-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="lazy" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="e47b927e-44ab-4f63-b466-2cd9f7641391"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=e47b927e-44ab-4f63-b466-2cd9f7641391" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >XinGuo-MSFT</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">19,386</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-10-30T01:29:56.91+00:00" class="is-visually-hidden">2024-10-30T01:29:56.91+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>That's wonderful to hear! Thank you for your feedback. 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Here are a few additional steps you can try to resolve the certificate auto-enrollment issue on your Windows 11 client:</p> <ol> <li> <strong>Refresh Group Policy</strong>: <ul> <li> Run <code>gpupdate /force</code> on the client machine to ensure that the latest Group Policy settings are applied. Additionally, you can use <code>certutil -pulse</code> to trigger certificate auto-enrollment manually.</li> </ul> </li> <li> <strong>Review Event Logs</strong>: <ul> <li> Check the Event Viewer on the client machine for any errors or warnings related to certificate enrollment. </li> <li> GPresult /H Gpeport.html</li> <li> Is your Group Policy Object (GPO) linked to the specific Organizational Unit (OU) or the domain?</li> </ul> </li> </ol> <p><a href="https://learn.microsoft.com/en-us/windows-server/networking/core-network-guide/cncg/server-certs/configure-server-certificate-autoenrollment" rel="ugc nofollow">https://learn.microsoft.com/en-us/windows-server/networking/core-network-guide/cncg/server-certs/configure-server-certificate-autoenrollment</a></p> <p>If these steps don't resolve the issue, it might be helpful to provide more details about any specific error messages or logs you are seeing. This can help narrow down the potential causes and solutions.</p> <p>Let me know if you need further assistance!</p> </div> </div> <div> <div class="margin-block-xxs padding-xs background-color-body-medium font-size-sm display-flex flex-direction-column border-radius-lg" > <div class="display-flex justify-content-space-between flex-wrap-wrap align-items-baseline"> <div class="display-flex flex-grow-1"> <form method="POST" id="answer-rating-form-1869848" data-answer-id="1869848" new novalidate class="width-full" > <form-behavior header-X-DocsAuth="cookie" new></form-behavior> <div class="display-flex justify-content-space-between align-items-center flex-wrap-wrap" > <div class="field display-inline-flex flex-wrap-wrap align-items-center margin-bottom-none" > <label class="field-label margin-bottom-none margin-right-xs" for="answer-helpful-rating-1869848" > <a class="not-authenticated link-button font-size-sm margin-right-sm docs-sign-in" data-bi-name="answer-rating-sign-in" href="#" > 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class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button " data-list-type="report" data-bi-name="report" data-reportedUserId="e47b927e-44ab-4f63-b466-2cd9f7641391" data-questionId="2112537" data-entityId="1869848" data-entityType="answer" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-answer-1869848" > <span class="icon " aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="font-size-sm is-visually-hidden-mobile" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1869848" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> </div> <div id="question-answer0-1869848-expander" class="width-full"> <div class="expandable "> <div id="question-answer0-1869848-moreThan"> <ol> <li id="comment-1831771" data-test-id="comment-1831771" data="0" class="margin-top-xxs is-unstyled padding-block-xxs margin-bottom-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="lazy" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="b731498a-9225-4e73-9dea-e1aa200c4250"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=b731498a-9225-4e73-9dea-e1aa200c4250" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Anthony Vand</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">121</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-10-29T05:17:33.2366667+00:00" class="is-visually-hidden">2024-10-29T05:17:33.2366667+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>Thank you for you reply</p> <p>Everything started happening after I upgraded the client to Windows 11 today, before that on Windows 10, everything was working fine, and still is, for other clients. So that rules out anything related to GPO or server-sided IMHO.</p> <p>I tried GPupdate /force, and it completed successfully and not error was in the event viewer. </p> <p>Please also find the result for GPresult /H: </p> <p><img src="https://learn-attachment.microsoft.com/api/attachments/d6a0aa9a-035b-499b-b228-78aafc558314?platform=QnA" alt="{2E598886-2D24-44A4-92F3-B81A7B4197F3}" /></p> <p>In fact, I can see the auto-enrollment policy being applied on the computer, but the certificate is not generated </p> <p>The GPO is linked to an OU which remained unchanged before and after the update. </p> <p>Thanks</p> </div> </div> </div> </div> <div class="margin-top-xxs margin-left-md padding-left-xxs answer-comment-holder" > <button class="comment-vote button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary button-sm sign-in-modal " title="This comment is helpful" data-bi-name="comment-vote-up" data-id="1831771" data-vote-count="0" > <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span class="vote-text is-visually-hidden-mobile">0 votes</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button button-sm " data-list-type="report" data-bi-name="report" data-reportedUserId="b731498a-9225-4e73-9dea-e1aa200c4250" data-questionId="2112537" data-entityId="1831771" data-entityType="comment" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-comment-1831771" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="is-visually-hidden" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1831771" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-sm button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> <div class="comment-vote-error"></div> </div> </li> <li id="comment-1849327" data-test-id="comment-1849327" data="1" class="margin-top-xxs is-unstyled padding-block-xxs margin-bottom-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="lazy" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="a19d25f5-8362-495e-a871-9a8a8b5d253d"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=a19d25f5-8362-495e-a871-9a8a8b5d253d" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Schwalbach Tobias</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">0</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-11-26T07:51:30.05+00:00" class="is-visually-hidden">2024-11-26T07:51:30.05+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>Hi Anthony,</p> <p>did you upgrade to the latest Windows 11 release 24H2. We have the same situation like you on new 24H2 installations and inplace upgrades, so no certificates will be auto-enrolled from the AD. New certificates could be requested and also the auto-enroll for the computer certificates is working, but no user certs. GPO and PKI templates are fine, so everything is working on older releases, WIndows 10 included. I opened a Microsoft ticket and waiting for reply. Would be good to know, if you have futher information. Strange, that no others reports this problem, looks like an Windows 11 24H2 bug for me.</p> <p>Thanks</p> </div> </div> </div> </div> <div class="margin-top-xxs margin-left-md padding-left-xxs answer-comment-holder" > <button class="comment-vote button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary button-sm sign-in-modal " title="This comment is helpful" data-bi-name="comment-vote-up" data-id="1849327" data-vote-count="0" > <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span class="vote-text is-visually-hidden-mobile">0 votes</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button button-sm " data-list-type="report" data-bi-name="report" data-reportedUserId="a19d25f5-8362-495e-a871-9a8a8b5d253d" data-questionId="2112537" data-entityId="1849327" data-entityType="comment" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-comment-1849327" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="is-visually-hidden" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1849327" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-sm button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> <div class="comment-vote-error"></div> </div> </li> <li id="comment-1849955" data-test-id="comment-1849955" data="2" class="margin-top-xxs is-unstyled padding-block-xxs " > <div class="display-flex flex-direction-row"> <div class="image is-32x32 margin-top-xs margin-right-xxs"> <img class="border-radius-rounded background-color-body-medium" loading="lazy" alt="" src="data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E" /> </div> <div class="background-color-body-medium padding-xs is-full-width border-radius-lg"> <div class="level margin-none align-items-flex-start" > <div class="level-left flex-direction-column" data-id="b731498a-9225-4e73-9dea-e1aa200c4250"> <div class="display-flex align-items-center"> <div class="has-line-height-reset has-text-wrap width-250"> <span class="display-block" ><a href="/en-us/users/na/?userid=b731498a-9225-4e73-9dea-e1aa200c4250" class="profile-url has-text-color font-weight-semibold font-size-sm" data-bi-name="user-link" >Anthony Vand</a > </span> <span class=" display-block font-size-xs has-text-subtle" > <span title="Reputation points">121</span> <span class="is-visually-hidden">Reputation points</span> </span> </div> </div> </div> <div class="level-right margin-top-none"> <span class="font-size-xs"> <local-time format="datetime" datetime="2024-11-26T23:08:35.9666667+00:00" class="is-visually-hidden">2024-11-26T23:08:35.9666667+00:00</local-time> </span> </div> </div> <div> <div class="content font-size-sm"> <p>Hello <a href="https://learn.microsoft.com/en-us/users/na/?userid=a19d25f5-8362-495e-a871-9a8a8b5d253d" rel="ugc nofollow">Schwalbach Tobias</a></p> <p>I used 23H2 and not 24H2. For some reason the setup would fail with 24H2 media so I used 23H2.</p> <p>Yes, you are correct, I noticed that too at the time, which there are no more user certs under certmgr.msc, only the computer cert in certlm.msc. </p> <p>However that did not cause me any problems, the client still continued to receive PKI certificates after following the steps I provided above from the SCCM server.</p> <p>If you see that the issue does not happen in older version of Win 11 like 23H2 , then I recommend use that version for now. </p> <p>I also agree that it could be a bug, as mentioned, I wasn't even able to push that version via SCCM.</p> <p>But keep me posted, Ill be happy to help if anything</p> </div> </div> </div> </div> <div class="margin-top-xxs margin-left-md padding-left-xxs answer-comment-holder" > <button class="comment-vote button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary button-sm sign-in-modal " title="This comment is helpful" data-bi-name="comment-vote-up" data-id="1849955" data-vote-count="0" > <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span class="vote-text is-visually-hidden-mobile">0 votes</span> </button> <button title="Report a concern" class="button button-clear text-decoration-none has-inner-focus margin-bottom-none button-primary qna-report-post-button button-sm " data-list-type="report" data-bi-name="report" data-reportedUserId="b731498a-9225-4e73-9dea-e1aa200c4250" data-questionId="2112537" data-entityId="1849955" data-entityType="comment" data-action="/api/questions/moderation/reportconcern?_method=PUT&locale=en-us" data-page-action-item="overflow-mobile" data-test-id="report-post-button-comment-1849955" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-flag"></span> </span> <span class="is-visually-hidden" >Report a concern</span > </button> <details class="popover display-none" id="answer-overflow-menu-1849955" data-test-id="overflow-menu-button" > <summary class="justify-content-flex-start align-items-center button button-clear text-decoration-none has-inner-focus margin-bottom-none button-sm button-primary" aria-label="More actions" title="More actions" > <span class="icon margin-none" aria-hidden="true"> <span class="docon docon-more-vertical"></span> </span> </summary> <div class="popover-content padding-none" data-test-id="overflow-menu-content"> </div> </details> <div class="comment-vote-error"></div> </div> </li> </ol> </div> </div> </div> <hr class="hr margin-block-xxs" /> <a class="not-authenticated link-button font-size-sm margin-right-sm docs-sign-in" data-bi-name="comment-sign-in" href="#" > Sign in to comment </a> <div class="authenticated columns margin-top-xs"> <div class="column is-narrow padding-right-none display-none display-flex-tablet"> <div class="image is-32x32"> </div> </div> <div class="column is-11 flex-grow-1"> <button class="button button-secondary button-block button-sm justify-content-flex-start color-text-subtle font-weight-normal" aria-expanded="false" aria-controls="answer-comment-editor-1869848-expander" data-show-more="" data-title="Add comment" data-bi-name="add-comment" data-expanded-title="Add comment" data-show-once="true" title="Add comment" > Add comment </button> <div id="answer-comment-editor-1869848-expander" > <div class="expandable"> <div class="column is-12"> <form action="/api/questions/2112537/answers/1869848/comments?locale=en-us" method="POST" data-form-type="answerComment" data-question-id="2112537" data-answer-id=1869848 new novalidate > <form-behavior navigation="hash-reload" navigation-href=?page=1&orderby=Helpful&comment=answer-1869848#newest-answer-comment header-content-type="application/json" header-X-DocsAuth="cookie" new noUnload loc-content-has-changed="Content has changed, please reload the page to get the latest changes." loc-input-max-length="{inputLabel} cannot be longer than {maxLength} characters." loc-input-min-length="{inputLabel} must be at least {minLength} characters." loc-input-required="{inputLabel} is required." loc-not-authenticated="You are not authenticated. 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Please refresh the page and try again. If this issue persists, please log out and log back in." loc-not-authorized="You are not authorized to make this response. If you believe this to be in error, please refresh the page and try again." loc-please-fix-the-following-issues="Please fix the following issues to continue:" loc-there-are-no-edits-to-submit="There are no edits to submit." loc-too-many-requests="You have sent too many requests. Please wait a few minutes and try again." loc-we-encountered-an-unexpected-error="We encountered an unexpected error. Please try again later. If this issue continues, please contact site support." ></form-behavior> <input hidden aria-hidden="true" name="locale" value="en-us" /> <div class="field"> <label class="label margin-none" for="body-2112537-answer" hidden> Answer </label> <span id="qna-answer-hint" class="field-description help margin-bottom-xxs" >Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.</span > <div class="field-body"> <docs-markdown-editor aria-describedby="qna-answer-hint" initialHeightClass="hmn2" isLocal="false" isProduction="true" mode="qna" locStrings="{"loc_admin_markdownEditor":"Markdown Editor","loc_admin_markdownEditor_aDescriptionForTheImage":"A description for the image","loc_admin_markdownEditor_address":"Address","loc_admin_markdownEditor_apply":"Apply","loc_admin_markdownEditor_alert":"Alert","loc_admin_markdownEditor_attachment":"Attachment","loc_admin_markdownEditor_attachment_browse":"Browse","loc_admin_markdownEditor_attachment_maxSize":"Max size {maxSize} MB","loc_admin_markdownEditor_attachment_sizeLessThanMinimum":"The attachment does not meet the minimum required size. 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has-text-left font-size-xs"></div> </div> </div> <div class="control"> <div class="buttons"> <button type="submit" data-bi-name="answer-submit" class="button button-primary button-filled " > Post your answer </button> <button data-modal-type="qna-discard-draft" class="button button-clear" data-bi-name="answer-discard-draft" data-question-id="2112537" type="button" hidden="true" > <span class="icon" aria-hidden="true"> <span class="docon docon-delete"></span> </span> <span>Discard draft</span> </button> </div> </div> </form> </div> </div> </div> <aside id="ms--additional-resources-mobile" aria-label="Additional resources" class="display-none-tablet display-none-print" data-test-id="additional-resources-mobile" > <hr class="hr" hidden /> <h2 id="ms--additional-resources-mobile-heading" class="title is-3" hidden> Additional resources </h2> <section id="right-rail-recommendations-mobile" data-bi-name="recommendations" data-test-id="right-rail-recommendations-mobile" hidden ></section> <section id="right-rail-training-mobile" data-bi-name="learning-resources-card" hidden ></section> <section id="right-rail-events-mobile" data-bi-name="events-card" hidden></section> </aside> </div> </main> <aside id="layout-body-aside" class="layout-body-aside " data-bi-name="aside" > <div id="affixed-right-container" class="layout-padding padding-block-md"> <article class="display-none display-block-tablet overflow-hidden margin-top-none"> <h3 class="title is-6 margin-bottom-none">Question activity</h3> <div class=" padding-top-xs margin-top-xxs"> <a class="not-authenticated button button-primary button-block button-filled docs-sign-in" href="#" > Sign in to follow questions and users </a> <form action="/api/profiles/follow/question/2112537?locale=en-us" method="POST" new novalidate hidden data-follow-question-id=2112537 class="authenticated " > <form-behavior navigation="reload" navigation-href="empty" header-content-type="application/json" header-X-DocsAuth="cookie" new 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d="M22.6 0H7.4c-3.9 0-7 3.1-7 7s3.1 7 7 7h15.2c3.9 0 7-3.1 7-7s-3.2-7-7-7zm-21 7c0-3.2 2.6-5.8 5.8-5.8h9.9l-3.1 11.6H7.4c-3.2 0-5.8-2.6-5.8-5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#06f" ></path> <path d="M24.6 4c.2.2.2.6 0 .8L22.5 7l2.2 2.2c.2.2.2.6 0 .8-.2.2-.6.2-.8 0l-2.2-2.2-2.2 2.2c-.2.2-.6.2-.8 0-.2-.2-.2-.6 0-.8L20.8 7l-2.2-2.2c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0l2.2 2.2L23.8 4c.2-.2.6-.2.8 0z" style="fill:#fff" ></path> <path d="M12.7 4.1c.2.2.3.6.1.8L8.6 9.8c-.1.1-.2.2-.3.2-.2.1-.5.1-.7-.1L5.4 7.7c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0L8 8.6l3.8-4.5c.2-.2.6-.2.9 0z" style="fill:#06f" ></path> </svg> <span>Your Privacy Choices</span></a > </div> <div class="flex-shrink-0"> <div class="dropdown has-caret-up"> <button data-test-id="theme-selector-button" class="dropdown-trigger button button-clear button-sm has-inner-focus theme-dropdown-trigger" aria-controls="{{ themeMenuId }}" aria-expanded="false" title="Theme" data-bi-name="theme" > <span class="icon"> <span class="docon 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/> <rect x="5" y="10" width="7" height="2" rx="0.3" class="has-fill-primary" /> <rect x="19" y="1" width="2" height="2" rx="1" class="has-fill-secondary" /> </svg> </span> </span> <span role="menuitem"> Light </span> </button> </li> <li class="theme display-block"> <button class="button button-clear button-sm theme-control button-block justify-content-flex-start" data-theme-to="dark" > <span class="theme-dark margin-right-xxs"> <span class="border theme-selector-icon display-inline-block has-body-background" aria-hidden="true" > <svg class="svg" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 22 14"> <rect width="22" height="14" class="has-fill-body-background" /> <rect x="5" y="5" width="12" height="4" class="has-fill-secondary" /> <rect x="5" y="2" width="2" height="1" class="has-fill-secondary" /> <rect x="8" y="2" width="2" height="1" class="has-fill-secondary" /> <rect x="11" y="2" width="3" height="1" class="has-fill-secondary" /> <rect x="1" y="1" width="2" height="2" 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