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Deleting your topics, replies and comments | Helprace Support
<!DOCTYPE HTML> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="canonical" href="https://support.helprace.com/i689-deleting-your-topics-replies-and-comments" /> <title>Deleting your topics, replies and comments | Helprace Support</title> <meta property="fb:app_id" content="165951040268379" > <meta property="og:title" content="Deleting your topics, replies and comments" > <meta property="og:description" content="Your ability to delete your topics, replies and comments, as a user, depends on the account settings of the Helprace portal you are part of (see聽User聽data聽privacy聽guide聽for more details). If the right settings are enabled. you will a trashbin button next to your topics and a ... button with the Delete option for your replies and comments." > <meta property="og:url" content="https://support.helprace.com/i689-deleting-your-topics-replies-and-comments" > <meta property="og:type" content="website" > <meta property="og:image" content="//s3.amazonaws.com/chd-data/data/support/../../defaults/logo.svg" > <script src="//cdn.helprace.com/js/dist/libs/sentry-20241119-0207-320-44346e629b.js" crossorigin="anonymous"></script> <script> if (window.Sentry) { window.Sentry.init({ dsn: 'https://9e7be488a19247058f8b0556071ca2c8@sentry.io/5169410', release: 'helprace@' + "320", whitelistUrls: [ window.location.hostname, // alias page /helprace\.com/ // page and cdn ], ignoreErrors: [ /SecurityError\: Blocked a frame with origin/, // Bug in auto-fill library of browser 'GUI is not defined', // tmp, po file not loaded, fix later 'Application is not defined', // tmp, po file not loaded, fix later 'null' // no info ] }); window.Sentry.configureScope(function(scope) { scope.setTag("plan", "Complete"); scope.setTag("appTickets", "1"); scope.setTag("appCommunity", "1"); scope.setTag("appKB", "1"); scope.setTag("accountId", "1"); scope.setTag("accountName", "support"); scope.setTag("accountDays", "4101"); }); } window.onerror = function (message, url, line, column, error) { if (error instanceof SyntaxError) { error.stack = url + ':' + line; } window.Sentry && window.Sentry.captureException(error); }; </script> <link href="//cdn.helprace.com/js/dist/css/front-20241119-0207-320-44346e629b.css" type="text/css" rel="stylesheet"/> <!-- Leave for better time/support. 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btn_simple" id="spam-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form> <!-- /DIALOG CONTENT --> </section> </div><div id="delete-dialog_mask" class="mask" style="display:none;"></div> <div id="delete-dialog" class="dialog ui-draggable" style="display: none; width:400px;"> <section class="content-block"> <header class="content-block__header dialog__ttl"> <h3 id="delete-dialog-caption">Confirmation</h3> <a class="btn btn_simple dialog__close" tabindex="3" id="delete-dialog_close-btn"> <i class="btn__icon dialog-close"> </i> </a> </header> <!-- DIALOG CONTENT --> <form id="delete-form" method="post" action=""> <div id="delete-dialog-form"> <div class="dialog__data"> <div class="dialog__item"> <p>Are you sure you want to delete this?</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Delete</span> </button> <a tabindex="1" class="btn btn_simple" id="delete-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form> <!-- /DIALOG CONTENT --> </section> </div><div id="share-via-email-dialog_mask" class="mask" style="display:none;"></div> <div id="share-via-email-dialog" class="dialog ui-draggable" style="display: none; width:600px;"> <section class="content-block"> <header class="content-block__header dialog__ttl"> <h3 id="share-via-email-dialog-caption">Share by Email</h3> <a class="btn btn_simple dialog__close" tabindex="3" id="share-via-email-dialog_close-btn"> <i class="btn__icon dialog-close"> </i> </a> </header> <!-- DIALOG CONTENT --> <form id="share-via-email-form" method="post" action=""> <div id="share-via-email-dialog-form"> <div class="dialog__data"> <div class="dialog__item"> <label class="forms2__label" style="display: inline;">From </label><label id="share-via-email-user-data" class="forms2__label" style="display: inline;"></label> </div> <div class="dialog__item"> <label for="share-via-email-dialog_recipient" class="forms__label_wide">Emails</label> <input tabindex="1" id="share-via-email-dialog_recipient" type="comment" class="text-field text-field_header_small text-field_size_wide" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_subject" class="forms__label_wide">Subject</label> <input tabindex="1" id="share-via-email-dialog_subject" type="comment" class="text-field text-field_header_small text-field_size_wide" value="Deleting your topics, replies and comments" /> </div> <div class="dialog__item"> <label for="share-via-email-dialog_message" class="forms__label_wide">Message</label> <textarea tabindex="1" id="share-via-email-dialog_message" type="comment" class="textarea textarea_size_wide" cols="40" rows="3"></textarea> </div> <div class="dialog__item"> <h2>Deleting your topics, replies and comments</h2> <p>Your ability to delete your topics, replies and comments, as a user, depends on the account settings of the Helprace portal you are part of (see User data privacy guide for more details). If the right settings are enabled. you will a trashbin button…</p> </div> </div> <footer class="content-block__footer normal-buttons"> <div class="btns-list"> <button tabindex="1" class="btn btn-blue"> <span class="btn__label">Send</span> </button> <a tabindex="1" class="btn btn_simple" id="share-via-email-dialog_cancel-btn" href="#" onclick="return false;"> <span class="btn__label">Cancel</span> </a> </div> </footer> </div> </form> <!-- /DIALOG CONTENT --> </section> </div> <!-- topic --> <article class="content-block layout__list" id="item_container"> <div class="content-block__data"> <div class="topic"> <div class="topic__data"> <header class="topic__header"> <div class="topic__controls"> </div> <h1><i class="topic__icon icon fa fa_icon_knowledgebase fa_color_active fa_20"></i>Deleting your topics, replies and comments</h1> </header> <div class="topic__item topic__item_text"><p>Your ability to delete your topics, replies and comments, as a user, depends on the account settings of the Helprace portal you are part of (see聽<a href="https://support.helprace.com/i691-user-data-privacy-guide-gdpr">User聽data聽privacy聽guide</a>聽for more details). If the right settings are enabled. you will a trashbin button next to your topics and a ... button with the Delete option for your replies and comments.</p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/4050479684_1f1842f296f4ecd23f517770cfc29059_4857/user-delete-topic.png" alt="" border="1" data-file="___chdfid_4857___"></p> <p><img src="https://s3.amazonaws.com/chd-data/files/1/2641744401_a8a4aaa1fd51d65b33318086e0ee8513_4856/delete-comment.png" alt="" border="1" data-file="___chdfid_4856___"></p></div> <div class="topic__item topic__item_tags"> <a class="b-label b-label_tag" style="background-color: #999999; color: #fff" href="/search?q=tagged:%22gdpr%22" rel="tag">gdpr</a> </div> <div class="topic__item topic__item_hasSidebar topic__item_hasSidebar_vCenter"> <div class="user-info"> <a href="/u4-edward" class="avatar" showProfileLayer="4" > <img src="https://s3.amazonaws.com/chd-data/avatars/605754a1308a2bdf98ccdc9e2b21f3cd5d913c7283813.png" width="40px" height="40px" onerror="onAvatarError(this)"> <div class="avatar__status"></div> </a> <div class="user-info__data user-info__data_simple"> <a class="user-info__name" href="/u4-edward" showProfileLayer="4">Edward</a> <div class="user-info__info"> <div class="user-info__item"> Posted <time class='pseudo-link g-date' scheme='default' datetime='2018-05-25T12:39:54+00:00'></time> <span class="text_pale">·</span> Updated <time class='pseudo-link g-date' scheme='default' datetime='2018-05-25T13:49:02+00:00'></time> </div> </div> </div> </div> <div class="topic__item__sidebar"> <span class="btn btn_simple" id="share_action"> <i class="btn__icon fa fa-share-alt"></i> </span> <div class="layer selected" id="share_action_hint" style="display:none;"> <span class="social-buttons"> <a class="social-buttons__item fab fa-facebook-f" id="facebook-button" href="#" target="_blank"></a> <a class="social-buttons__item fab fa-twitter" id="twitter-button" href="#" target="_blank"></a> <a class="social-buttons__item fab fa-linkedin-in" id="linkedin-button" href="#" target="_blank"></a> <a class="social-buttons__item fa fa-envelope" id="share-via-email-button" title="Share by Email" href="/share-item-via-email/i689-deleting-your-topics-replies-and-comments" onclick="return false;"></a> </span> </div> <a class="btn btn_simple btn_follow" id="view_item_follow" data-href="/add-subscription/i689-deleting-your-topics-replies-and-comments" onClick="return false;" title="Follow this and subscribe to email notifications"> <i class="btn__icon fa fa-flag"></i> <span class="btn__label">Follow</span> </a> </div> </div> <div class="topic__item topic__item_vote"> <div> <span class="btn-text">Was this article helpful?</span> <div class="vote_block without_votearea" id="item_support-not-support_689_noarea_pos"> <a class="btn btn_font_normal btn_simple" onclick="return false;" rel="nofollow" data-href="/vote-item/i689-deleting-your-topics-replies-and-comments/1" id="vote_item_link_positive_689"> <i class="btn__icon fa fa-thumbs-up fa_green_hover"></i> <span class="btn__label" id="vote_item_like">Yes</span> </a> </div> <div class="vote_block without_votearea" id="item_support-not-support_689_noarea_neg"> <a class="btn btn_font_normal btn_simple" onclick="return false;" rel="nofollow" data-href="/vote-item/i689-deleting-your-topics-replies-and-comments/-1" id="vote_item_link_negative_689"> <i class="btn__icon fa fa-thumbs-down fa_red_hover"></i> <span class="btn__label" id="vote_item_not_like">No</span> </a> </div> <div class="description"> 0 out of 0 found this helpful </div> </div> </div> </div> </div> </div> <!-- <footer class="content-block__footer normal-buttons"> <div class="btns-list btns-list_float"> <a class="btn btn-blue" id="view_item_reply_top" href="" onclick="return false;"> <i class="btn__icon fa fa-reply"></i> <span class="btn__label">Reply</span> </a> </div> <div class="clear"></div> </footer> --> </article> <!-- /topic --> <div class="layout__list content-block__footerButtons" id="view_item_reply_bottom_div"> <a id="view_item_reply_bottom" class="btn btn-blue" href="" onclick="return false;"> <i class="btn__icon fa fa-reply"></i> <span class="btn__label">Reply</span> </a> </div> <section class="content-block layout__list" id="add_reply_form" style="display:none;" spaceKey="" channelType="" itemId="79797" key="689" > <header class="content-block__header"> <h3>Your Reply</h3> </header> <form class="js_comment_form" id="add_reply_form_form" action="/add-comment/i689-deleting-your-topics-replies-and-comments" method="post" onsubmit="return false;"> <div class="content-block__data"> <div class="replies__item user-info"> <div class="replies__add-data"> <input type="hidden" name="comment" /> <div id="reply_textarea"></div> <div class="replies__buttons"> <div class="btns-list"> <a class="btn btn-blue replies__buttons" id="add_reply"> <span class="btn__label">Reply</span> </a> <a class="btn btn_simple" id="hide_reply_form" > <span class="btn__label">Cancel</span> </a> </div> </div> </div> </div> </div> </form> </section><div class="replies__comments-item btn_super-hover" id="add_comment_form" style="display:none;"> <a name="add_comment_form"></a> <div class="replies__comments-data"> <form class="js_comment_form" action="/add-comment/i689-deleting" method="post" onsubmit="return false;"> <input type="hidden" name="parentId" id="add_comment_form_parent_id" value="" /> <input type="hidden" name="comment" id="add_comment_value" value="" /> <div id="add_comment_textarea"></div> <div class="btns-list replies__buttons"> <a class="btn btn-blue" id="add_comment_to_reply"> <span class="btn__label">Comment</span> </a> <a class="btn btn_simple" id="hide_reply_forms"> <span class="btn__label">Cancel</span> </a> </div> </form> </div> </div> </div> </div> <aside class="layout__sidebar" role="complementary"> <section class="content-block layout__list"> <header class="content-block__header"> <h3> <a href='/s1-general/knowledgebase/default/c11-end-user-guide'/> End-user guide<span class='counter'>8</span></a> </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_links"> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i114-how-to-register-and-participate-in-a-helprace-portal" >How to register and participate in a Helprace portal</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i118-how-to-submit-a-request-to-the-support-team" >How to submit a request to the support team</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i689-deleting-your-topics-replies-and-comments" class="text-style-link">Deleting your topics, replies and comments</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i688-deleting-your-tickets" >Deleting your tickets</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i686-deleting-your-profile-as-a-user" >Deleting your profile as a user</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i279-video-tutorials" >Video Tutorials</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i136-managing-your-social-media-authentication" >Managing your social media authentication</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i119-how-to-follow-discussions-and-subscribe-to-notifications" >How to follow discussions and subscribe to notifications</a> </li> </ul> </div> </section> <section class="content-block layout__list"> <header class="content-block__header"> <h3> Related Topics </h3> </header> <div class="content-block__data"> <ul class="side-panel side-panel_links"> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i691-user-data-privacy-guide-gdpr-compliance">User data privacy guide (GDPR compliance)</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i105-community-in-the-admin-panel">Community in the admin panel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i501-problems-channel">Problems channel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i499-questions-channel">Questions channel</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i683-disabling-the-contact-cloud-app">Disabling the Contact Cloud app</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_knowledgebase fa_14"></i> <a href="/i514-posting-without-signup">Posting without signup</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_questions fa_14"></i> <a href="/i702-spelling-check-in-tickets-reply">Spelling Check in Tickets Reply</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i549-creating-a-ticket-from-an-email-i-forwarded-manually">Creating a ticket from an email I forwarded manually</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i266-multilingual-user-portal">Multilingual user portal</a> </li> <li class="side-panel__item"> <i class="icon fa fa_icon_ideas fa_14"></i> <a href="/i831-extract-data-for-reports">Extract data for reports</a> </li> </ul> </div> </section> </aside> </div> <i class="clear"></i> </div> <footer class="footer" id="page_footer"> <span class="footer__copy"> <a class="link" href="http://helprace.com/social-software">Social Software</a> by <a class="link" href="http://helprace.com">Helprace</a> </span> </footer> <div id="auth-dialog_mask" class="mask" style="display:none;"></div> <div id="auth-dialog" class="dialog 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