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15.1007 6.94443 15.1657L8.83421 17.0543C8.89937 17.1198 9.45961 17.5984 10.1219 17.2701L10.8735 16.8983V20.1562C10.8748 20.3796 10.9642 20.5934 11.1221 20.7514C11.2801 20.9093 11.4939 20.9987 11.7173 21C11.8464 20.9951 11.9734 20.9649 12.0908 20.911L15.5617 19.1746C16.0759 18.9175 16.4935 18.243 16.4935 17.6678V14.0989C19.0524 12.4548 20.9994 10.251 20.9994 6.62109C21.0026 5.72351 21.0026 4.82812 20.7565 3.68005ZM4.29872 12L5.83145 8.93427C5.91824 8.76453 6.14236 8.62555 6.33352 8.625H9.32866C8.83861 9.61157 8.21348 10.875 7.65641 12H4.29872ZM15.3695 17.6667C15.3684 17.8579 15.2288 18.0831 15.0574 18.1683L11.9985 19.6992V16.3412C13.1237 15.7848 14.3828 15.1602 15.3695 14.6697V17.6667ZM15.8836 13.1569C14.4948 13.8523 11.1064 15.5277 9.62859 16.2589L7.73661 14.3763C8.47057 12.8915 10.1461 9.50391 10.8383 8.11194C12.604 5.35547 14.6245 4.125 17.3845 4.125C18.1415 4.125 18.8612 4.125 19.727 4.27606C19.8797 5.15002 19.8764 5.86523 19.8742 6.62054C19.8742 9.36548 18.6437 11.3831 15.8836 13.1569H15.8836ZM15.9371 6.09478C15.5478 6.09476 15.1672 6.2102 14.8434 6.4265C14.5197 6.64279 14.2673 6.95024 14.1183 7.30995C13.9693 7.66966 13.9303 8.06548 14.0063 8.44736C14.0822 8.82923 14.2697 9.18001 14.545 9.45533C14.8203 9.73065 15.1711 9.91815 15.553 9.99411C15.9348 10.0701 16.3307 10.0311 16.6904 9.88209C17.0501 9.73309 17.3575 9.48077 17.5739 9.15703C17.7902 8.83329 17.9056 8.45268 17.9056 8.06332C17.9054 7.54131 17.6979 7.04074 17.3288 6.67161C16.9597 6.30249 16.4591 6.09501 15.9371 6.09478ZM15.9371 8.90701C15.7703 8.90702 15.6071 8.85755 15.4684 8.76485C15.3296 8.67216 15.2215 8.5404 15.1576 8.38624C15.0938 8.23207 15.077 8.06244 15.1096 7.89877C15.1421 7.73511 15.2225 7.58478 15.3405 7.46678C15.4585 7.34878 15.6088 7.26842 15.7724 7.23586C15.9361 7.2033 16.1057 7.22001 16.2599 7.28386C16.4141 7.34771 16.5458 7.45585 16.6386 7.59459C16.7313 7.73334 16.7807 7.89646 16.7807 8.06333C16.7805 8.287 16.6916 8.50145 16.5334 8.65962C16.3753 8.81779 16.1608 8.90676 15.9371 8.90701Z" fill="currentColor"></path></svg></span>Platform Overview<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 first:mt-8 [&:not(:first-child)]:mt-2"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-core-[object-object]core-hr[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-core-[object-object]core-hr[object-object]" href="/product/core/"><span class="mr-spacer-3xxs items-center justify-center rounded-full"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 6.00004C11.1185 6.00119 10.2734 6.37031 9.65008 7.02644C9.02676 7.68256 8.6761 8.57213 8.675 9.50003C8.675 9.63263 8.72504 9.75981 8.81412 9.85358C8.9032 9.94735 9.02402 10 9.15 10C9.27598 10 9.3968 9.94735 9.48588 9.85358C9.57496 9.75981 9.625 9.63263 9.625 9.50003C9.62571 8.83722 9.87616 8.20177 10.3214 7.73309C10.7666 7.26441 11.3703 7.00078 12 7.00003C12.126 7.00003 12.2468 6.94736 12.3359 6.85359C12.425 6.75982 12.475 6.63264 12.475 6.50003C12.475 6.36743 12.425 6.24025 12.3359 6.14648C12.2468 6.05271 12.126 6.00004 12 6.00004ZM12 4.00004C8.94397 4.00004 6.77144 6.61097 6.775 9.50721C6.7749 10.8363 7.2346 12.1199 8.06819 13.1181C8.82997 14.0313 9.56087 15.5216 9.625 16L9.62678 18.3497C9.62686 18.448 9.65465 18.544 9.70664 18.6256L10.434 19.7769C10.4773 19.8454 10.536 19.9017 10.605 19.9406C10.6739 19.9795 10.7509 19.9999 10.8291 20H13.17C13.2484 20.0001 13.3255 19.9798 13.3946 19.9408C13.4637 19.9019 13.5226 19.8456 13.566 19.7769L14.2934 18.625C14.3449 18.5431 14.3726 18.4473 14.3732 18.3491L14.375 16C14.4418 15.5088 15.1766 14.0253 15.9318 13.1181C16.593 12.3233 17.0226 11.3448 17.1692 10.2996C17.3157 9.25444 17.1731 8.18697 16.7582 7.22495C16.3434 6.26293 15.674 5.44712 14.8301 4.87519C13.9862 4.30325 13.0037 3.99941 12 4.00004ZM13.4232 18.1972L12.9156 19H11.0833L10.5768 18.1972V18H13.4241L13.4232 18.1972ZM13.425 17H10.575L10.5732 16H13.425V17ZM15.2184 12.4591C14.8028 12.9575 14.1402 13.9619 13.7171 14.9994H10.2847C9.86072 13.9616 9.19809 12.9575 8.78247 12.4591C8.10098 11.6403 7.72575 10.5886 7.72678 9.50003C7.72144 7.09378 9.51931 5.00004 12 5.00004C14.3575 5.00004 16.275 7.01847 16.275 9.50003C16.2749 10.5887 15.8991 11.6403 15.2175 12.4591H15.2184ZM5.35 9.50003C5.35 9.36742 5.29996 9.24024 5.21088 9.14647C5.1218 9.05271 5.00098 9.00003 4.875 9.00003H2.975C2.84902 9.00003 2.7282 9.05271 2.63912 9.14647C2.55004 9.24024 2.5 9.36742 2.5 9.50003C2.5 9.63263 2.55004 9.75981 2.63912 9.85358C2.7282 9.94735 2.84902 10 2.975 10H4.875C5.00098 10 5.1218 9.94735 5.21088 9.85358C5.29996 9.75981 5.35 9.63263 5.35 9.50003ZM18.175 6.00004C18.2488 5.99986 18.3215 5.98179 18.3876 5.94722L20.2876 4.94723C20.4002 4.88788 20.4859 4.78386 20.5257 4.65803C20.5655 4.53221 20.5562 4.39489 20.4998 4.27629C20.4719 4.21757 20.4333 4.1652 20.3861 4.12219C20.339 4.07918 20.2843 4.04636 20.2251 4.02562C20.1056 3.98371 19.9751 3.99351 19.8624 4.05285L17.9624 5.05285C17.8667 5.10324 17.79 5.18616 17.7447 5.28819C17.6993 5.39021 17.688 5.50537 17.7126 5.61499C17.7372 5.72461 17.7963 5.82227 17.8802 5.89216C17.9641 5.96204 18.068 6.00006 18.175 6.00004ZM21.025 9.00003H19.125C18.999 9.00003 18.8782 9.05271 18.7891 9.14647C18.7 9.24024 18.65 9.36742 18.65 9.50003C18.65 9.63263 18.7 9.75981 18.7891 9.85358C18.8782 9.94735 18.999 10 19.125 10H21.025C21.151 10 21.2718 9.94735 21.3609 9.85358C21.45 9.75981 21.5 9.63263 21.5 9.50003C21.5 9.36742 21.45 9.24024 21.3609 9.14647C21.2718 9.05271 21.151 9.00003 21.025 9.00003ZM6.03756 5.05285L4.13756 4.05285C4.08177 4.02347 4.02103 4.00594 3.95881 4.00127C3.89658 3.9966 3.83409 4.00487 3.77491 4.02562C3.65537 4.06752 3.55655 4.15769 3.50017 4.27629C3.4438 4.39489 3.43449 4.53221 3.4743 4.65803C3.5141 4.78386 3.59977 4.88788 3.71244 4.94723L5.61244 5.94722C5.6785 5.98179 5.75123 5.99986 5.825 6.00004C5.93201 6.00006 6.03588 5.96204 6.1198 5.89216C6.20372 5.82227 6.26276 5.72461 6.28736 5.61499C6.31196 5.50537 6.30068 5.39021 6.25534 5.28819C6.21 5.18616 6.13327 5.10324 6.03756 5.05285ZM20.2876 14.0528L18.3876 13.0528C18.2749 12.9935 18.1444 12.9837 18.0248 13.0256C17.9052 13.0676 17.8064 13.1578 17.75 13.2764C17.6936 13.3951 17.6844 13.5324 17.7242 13.6583C17.764 13.7841 17.8497 13.8882 17.9624 13.9475L19.8624 14.9475C19.9751 15.0069 20.1056 15.0166 20.2252 14.9747C20.3448 14.9328 20.4436 14.8426 20.5 14.7239C20.5564 14.6053 20.5656 14.4679 20.5258 14.3421C20.486 14.2162 20.4003 14.1122 20.2876 14.0528ZM5.825 13C5.75123 13.0002 5.6785 13.0183 5.61244 13.0528L3.71244 14.0528C3.59973 14.1122 3.51403 14.2162 3.47419 14.3421C3.45447 14.4044 3.4466 14.4702 3.45103 14.5357C3.45546 14.6012 3.47211 14.6652 3.50002 14.7239C3.52794 14.7827 3.56657 14.835 3.61372 14.8781C3.66086 14.9211 3.7156 14.9539 3.7748 14.9747C3.89436 15.0166 4.02485 15.0069 4.13756 14.9475L6.03756 13.9475C6.13343 13.8972 6.21033 13.8143 6.25579 13.7122C6.30124 13.6101 6.31258 13.4948 6.28797 13.3851C6.26335 13.2754 6.20422 13.1776 6.12018 13.1077C6.03614 13.0378 5.93211 12.9999 5.825 13Z" fill="currentColor"></path></svg></span>Core HR<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-attendance-tracking-time-tracking" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-attendance-tracking-time-tracking" href="/product/attendance-tracking/">Time Tracking</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-absence-management-absence-management" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-absence-management-absence-management" href="/product/absence-management/">Absence Management</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-onboarding-on-offboarding" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-onboarding-on-offboarding" href="/product/onboarding/">On-/Offboarding</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-people-analytics-people-analytics" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-people-analytics-people-analytics" href="/product/people-analytics/">People Analytics</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-workflow-automation-workflow-automation" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-workflow-automation-workflow-automation" href="/workflow-automation/">Workflow Automation</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-electronic-signature-electronic-signature" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-electronic-signature-electronic-signature" href="/product/electronic-signature/">Electronic Signature</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-mobile-personio-mobile-app" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-mobile-personio-mobile-app" href="/product/mobile/">Personio Mobile App</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-digital-employee-file-digital-employee-file" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-digital-employee-file-digital-employee-file" href="/product/digital-employee-file/">Digital Employee File</a></li></ul><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 first:mt-8 [&:not(:first-child)]:mt-2"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-talent-management-software-[object-object]talent[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-talent-management-software-[object-object]talent[object-object]" href="/talent-management-software/"><span class="mr-spacer-3xxs items-center justify-center rounded-full"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M19 11C20.3813 11 21.5 9.88125 21.5 8.5C21.5 7.11875 20.3813 6 19 6C17.6187 6 16.5 7.11875 16.5 8.5C16.5 9.88125 17.6187 11 19 11ZM19 7C19.8281 7 20.5 7.67188 20.5 8.5C20.5 9.32812 19.8281 10 19 10C18.1719 10 17.5 9.32812 17.5 8.5C17.5 7.67188 18.1719 7 19 7ZM12 12C13.9344 12 15.5 10.4344 15.5 8.5C15.5 6.56562 13.9344 5 12 5C10.0656 5 8.5 6.56562 8.5 8.5C8.5 10.4344 10.0656 12 12 12ZM12 6C13.3781 6 14.5 7.12188 14.5 8.5C14.5 9.87813 13.3781 11 12 11C10.6219 11 9.5 9.87813 9.5 8.5C9.5 7.12188 10.6219 6 12 6ZM19.625 12H18.375C17.9 12 17.4594 12.15 17.0906 12.4031C17.3844 12.6031 17.65 12.8375 17.8844 13.1031C18.0375 13.0375 18.2031 13 18.375 13H19.625C20.3813 13 21 13.6719 21 14.5C21 14.775 21.225 15 21.5 15C21.775 15 22 14.775 22 14.5C22 13.1219 20.9344 12 19.625 12ZM5 11C6.38125 11 7.5 9.88125 7.5 8.5C7.5 7.11875 6.38125 6 5 6C3.61875 6 2.5 7.11875 2.5 8.5C2.5 9.88125 3.61875 11 5 11ZM5 7C5.82812 7 6.5 7.67188 6.5 8.5C6.5 9.32812 5.82812 10 5 10C4.17188 10 3.5 9.32812 3.5 8.5C3.5 7.67188 4.17188 7 5 7ZM14.5031 12.625C13.4594 12.625 13.2 13 12 13C10.8 13 10.5406 12.625 9.49687 12.625C8.3625 12.625 7.25938 13.1312 6.6125 14.0906C6.225 14.6656 6 15.3563 6 16.1V17.5C6 18.3281 6.67188 19 7.5 19H16.5C17.3281 19 18 18.3281 18 17.5V16.1C18 15.3563 17.775 14.6656 17.3875 14.0906C16.7406 13.1312 15.6375 12.625 14.5031 12.625ZM17 17.5C17 17.775 16.775 18 16.5 18H7.5C7.225 18 7 17.775 7 17.5V16.1C7 15.5813 7.15313 15.0781 7.44063 14.65C7.87188 14.0094 8.64062 13.625 9.49375 13.625C10.35 13.625 10.6562 14 12 14C13.3438 14 13.65 13.625 14.5031 13.625C15.3562 13.625 16.125 14.0094 16.5562 14.65C16.8438 15.0781 16.9969 15.5813 16.9969 16.1V17.5H17ZM6.90938 12.4031C6.5375 12.15 6.09688 12 5.625 12H4.375C3.06562 12 2 13.1219 2 14.5C2 14.775 2.225 15 2.5 15C2.775 15 3 14.775 3 14.5C3 13.6719 3.61875 13 4.375 13H5.625C5.79688 13 5.9625 13.0375 6.11562 13.1031C6.35 12.8375 6.61875 12.6031 6.90938 12.4031Z" fill="currentColor"></path></svg></span>Talent<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-recruiting-recruiting" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-recruiting-recruiting" href="/product/recruiting/">Recruiting</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-workforceplanning-workforce-planning" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-workforceplanning-workforce-planning" href="/product/workforceplanning/">Workforce Planning</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-performance-performance-development" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-performance-performance-development" href="/product/performance/">Performance & Development</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-compensation-management-compensation-management" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-compensation-management-compensation-management" href="/product/compensation-management/">Compensation Management</a></li></ul><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 first:mt-8 [&:not(:first-child)]:mt-2"><span class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s"><span class="mr-spacer-3xxs items-center justify-center rounded-full"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.4606 13.0435C20.8096 12.5909 21 12 21 11.2782C21 9.9537 19.8724 8.72685 18.4432 8.72685H15.977C16.2835 8.11625 16.7045 7.35888 16.7045 6.27234C16.7046 4.21894 15.8854 3 13.7898 3C12.7353 3 12.344 4.33305 12.1435 5.36348C12.0237 5.97911 11.9105 6.56063 11.5625 6.90864C10.7339 7.7373 9.46875 9.75 8.70874 10.1587C8.63179 10.1911 8.53345 10.2166 8.42637 10.2368C8.22341 9.9428 7.88429 9.75 7.5 9.75H4.125C3.50368 9.75 3 10.2537 3 10.875V19.875C3 20.4963 3.50368 21 4.125 21H7.5C8.12132 21 8.625 20.4963 8.625 19.875V19.5677C9.7674 19.5677 12.1648 21.0002 14.8637 20.9995C15.0572 20.9996 16.1873 21.0006 16.3055 20.9995C18.3896 21 19.5489 19.7379 19.4814 17.8427C20.0132 17.2195 20.2737 16.3192 20.1221 15.4836C20.56 14.7971 20.6539 13.8288 20.4606 13.0435ZM4.125 19.875V10.875H7.5V19.875H4.125ZM19.0318 12.7155C19.5938 13.125 19.5938 14.8125 18.8347 15.1998C19.3101 16 18.8823 17.0707 18.3069 17.3794C18.5984 19.2265 17.6403 19.8616 16.2955 19.8745C16.1791 19.8756 14.986 19.8745 14.8637 19.8745C12.2998 19.8745 10.1267 18.4427 8.62504 18.4427V11.2837C9.95071 11.2837 11.167 8.89521 12.358 7.70415C13.4319 6.6303 13.0739 4.84054 13.7898 4.12465C15.5796 4.12465 15.5796 5.37329 15.5796 6.27238C15.5796 7.75559 14.5058 8.42007 14.5058 9.85188H18.4432C19.2423 9.85188 19.8715 10.5678 19.875 11.2837C19.8785 11.9996 19.5938 12.5625 19.0318 12.7155ZM6.65625 18.1875C6.65625 18.6535 6.2785 19.0312 5.8125 19.0312C5.3465 19.0312 4.96875 18.6535 4.96875 18.1875C4.96875 17.7215 5.3465 17.3438 5.8125 17.3438C6.2785 17.3438 6.65625 17.7215 6.65625 18.1875Z" fill="currentColor"></path></svg></span>Employee Experience</span></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-surveys-surveys" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-surveys-surveys" href="/product/surveys/">Surveys</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-whistleblowing-whistleblowing" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-whistleblowing-whistleblowing" href="/product/whistleblowing/">Whistleblowing</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-conversations-conversations" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-conversations-conversations" href="/conversations/">Conversations</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 first:mt-8 [&:not(:first-child)]:mt-2"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-payroll-solutions-[object-object]payroll[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-payroll-solutions-[object-object]payroll[object-object]" href="/payroll-solutions/"><span class="mr-spacer-3xxs items-center justify-center rounded-full"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12.5 8.79167C10.9266 8.79167 9.65 10.2268 9.65 12C9.65 13.7703 10.9266 15.2083 12.5 15.2083C14.0734 15.2083 15.35 13.7732 15.35 12C15.35 10.2268 14.0734 8.79167 12.5 8.79167ZM12.5 14.2917C11.452 14.2917 10.6 13.2633 10.6 12C10.6 10.7367 11.452 9.70833 12.5 9.70833C13.548 9.70833 14.4 10.7367 14.4 12C14.4 13.2633 13.548 14.2917 12.5 14.2917ZM21.05 6.5H3.95C3.42453 6.5 3 6.90964 3 7.41667V16.5833C3 17.0904 3.42453 17.5 3.95 17.5H21.05C21.5755 17.5 22 17.0904 22 16.5833V7.41667C22 6.90964 21.5755 6.5 21.05 6.5ZM3.95 7.41667H5.85C5.85 8.42786 4.99797 9.25 3.95 9.25V7.41667ZM3.95 16.5833V14.75C4.99797 14.75 5.85 15.5721 5.85 16.5833H3.95ZM21.05 16.5833H19.15C19.15 15.5721 20.002 14.75 21.05 14.75V16.5833ZM21.05 13.8333C19.4795 13.8333 18.2 15.068 18.2 16.5833H6.8C6.8 15.068 5.52047 13.8333 3.95 13.8333V10.1667C5.52047 10.1667 6.8 8.93203 6.8 7.41667H18.2C18.2 8.93203 19.4795 10.1667 21.05 10.1667V13.8333ZM21.05 9.25C20.002 9.25 19.15 8.42786 19.15 7.41667H21.05V9.25Z" fill="currentColor"></path></svg></span>Payroll<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-product-payroll-preliminary-payroll" rel="" data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-product-payroll-preliminary-payroll" href="/product/payroll/">Preliminary Payroll</a></li></ul><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 first:mt-8 [&:not(:first-child)]:mt-2"><a href="https://www.marketplace.personio.com/" class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_blank" aria-disabled="false" tabindex="0" id="-www-marketplace-personio-com-[object-object]integrations[object-object]" rel="noopener noreferrer " data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-www-marketplace-personio-com-[object-object]integrations[object-object]"><span class="mr-spacer-3xxs items-center justify-center rounded-full"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M18.8308 12C17.1962 12 16.5804 13.4535 16.1038 12.8596C15.4749 12.0758 16.0404 9.50853 16.2124 8.73637C15.1427 8.93547 11.9235 9.49494 11.0925 8.80444C10.5732 8.37288 12.071 7.44519 12.071 6.10309C12.071 4.81328 11.014 4 9.71381 4C8.35259 4 7.06406 4.80028 7.06406 6.15075C7.06406 7.80762 8.49837 8.38841 7.82503 8.91969C6.93703 9.62019 4.10456 9.01638 3 8.75128V19.5423C4.04109 19.7927 5.20878 20.0001 6.31759 20C7.63884 20 9 19.63 9 18.3086C9 17.3916 8 17.0326 8 16C8 15.2363 8.70419 15 9.46806 15C10.6773 15 11 15.6286 11 16C11 16.8995 9.929 17.1359 9.929 18.3931C9.929 18.8227 10.0857 19.1883 10.3821 19.4502C11.4806 20.4212 13.717 19.6477 16.2285 19.6467C16.1985 19.5396 15.3907 16.9365 15.9878 16.1496C16.5101 15.4613 17.5058 17.0591 18.879 17.0591C20.1946 17.0592 21 15.8005 21 14.5C21 13.1614 20.1804 12 18.8308 12ZM18.879 16.0592C17.9414 16.0592 17.5864 15 16.3317 15C14.6578 15 14.6179 17.0306 14.9482 18.6818C13.8108 18.7888 11.6037 19.1953 11.0443 18.7009C10.4154 18.1452 12 17.3837 12 16C12 14.8224 10.9588 14 9.46806 14C7.12491 14 6.25291 15.8697 7.71284 17.8137C7.86053 18.0103 8 18.1961 8 18.3086C8 19.3614 5.06234 18.9532 4 18.7437V9.99909C5.97672 10.3634 9 10.5658 9 8.54581C9 7.65309 8.06406 7.20262 8.06406 6.15075C8.06406 5.37956 8.94578 5 9.71381 5C10.3399 5 11.071 5.28887 11.071 6.10306C11.071 7.02262 10 7.37656 10 8.62213C10 10.4293 13.1514 10.2137 14.9444 9.96878C14.6919 11.6654 14.6862 14 16.4089 14C17.3197 14 17.7738 13 18.8308 13C19.6107 13 20 13.7282 20 14.5C20 15.5754 19.3445 16.0592 18.879 16.0592Z" fill="currentColor"></path></svg></span>Integrations<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a href="https://www.marketplace.personio.com/collection/new/" class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-www-marketplace-personio-com-collection-new-new-integrations" rel="noopener noreferrer " data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-www-marketplace-personio-com-collection-new-new-integrations">New integrations</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a href="https://www.marketplace.personio.com/collection/popular/" class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-www-marketplace-personio-com-collection-popular-popular-integrations" rel="noopener noreferrer " data-testid="a:header::s:navigation-bar::c:navigation-fullscreen-menu::c:link::i:-www-marketplace-personio-com-collection-popular-popular-integrations">Popular integrations</a></li></ul></div></div></div></div></noscript></div></li><li class="z-10 list-none last:mr-0 lg:mr-spacer-xs"><div class="block lg:inline-block w-full lg:w-auto [&>button]:min-h-[48px] [&>button]:lg:min-h-[72px]" data-testid="a:header::s:navigation-bar::c:dropdown"><button aria-expanded="false" aria-label="Solutions" data-testid="a:header::s:navigation-bar::c:dropdown::c:button::i:solutions" class="flex items-center justify-center leading-150 hover:underline disabled:opacity-50 focus-visible:outline-focus-state w-full px-spacer-xxs lg:relative lg:w-auto lg:border-none lg:px-spacer-0 border-b-2 border-gray-zero" aria-disabled="false"><div class="flex-grow-1 flex w-full flex-shrink-0 items-center justify-between lg:justify-start"><span>Solutions</span><svg width="16" height="16" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-spacer-1xxs"><path d="M20.8583 7.4386L20.5718 7.14551C20.3822 6.9515 20.0756 6.9515 19.8859 7.14551L12.0023 15.2157L4.11457 7.14551C3.92494 6.9515 3.61831 6.9515 3.42868 7.14551L3.14222 7.4386C2.95259 7.63261 2.95259 7.94634 3.14222 8.14035L11.6553 16.8545C11.8449 17.0485 12.1515 17.0485 12.3412 16.8545L20.8542 8.14035C21.0479 7.94634 21.0479 7.63261 20.8583 7.4386Z" fill="currentColor"></path></svg></div></button><noscript><div class="relative z-10 -ml-spacer-s flex w-max justify-between rounded-b-[20px] bg-white lg:shadow-[0_17px_17px_0_rgba(22,22,22,.09)]" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu"><div style="grid-template-rows:repeat(1, minmax(0, 1fr));grid-template-columns:repeat(2, minmax(0, 1fr))" class="flex-grow-1 grid flex-shrink-0 px-12 pb-10"><div class="mb-spacer-xs flex max-w-[325px] flex-col last:mb-spacer-0"><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-md mt-8 flex items-center font-bold leading-tight last:mb-0"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-spacer-3xxs flex items-center justify-center"><path d="M7.71669 10.4403C7.68765 10.4107 7.65311 10.3871 7.61507 10.371C7.57702 10.3549 7.53622 10.3467 7.49501 10.3467C7.4538 10.3467 7.413 10.3549 7.37496 10.371C7.33691 10.3871 7.30238 10.4107 7.27333 10.4403L4.49987 13.2567L2.97642 11.7097C2.91783 11.6502 2.83837 11.6168 2.75552 11.6168C2.67268 11.6168 2.59322 11.6502 2.53462 11.7097L2.09165 12.1595C2.0626 12.189 2.03955 12.224 2.02382 12.2625C2.00809 12.301 2 12.3423 2 12.384C2 12.4257 2.00809 12.467 2.02382 12.5055C2.03955 12.544 2.0626 12.579 2.09165 12.6085L4.27917 14.8298C4.33777 14.8893 4.41722 14.9227 4.50007 14.9227C4.58291 14.9227 4.66237 14.8893 4.72097 14.8298L8.15849 11.3392C8.18755 11.3097 8.2106 11.2747 8.22633 11.2362C8.24205 11.1977 8.25015 11.1564 8.25015 11.1147C8.25015 11.073 8.24205 11.0317 8.22633 10.9931C8.2106 10.9546 8.18755 10.9196 8.15849 10.8902L7.71669 10.4403ZM4.49714 17.4613C3.8069 17.4613 3.2315 18.0298 3.2315 18.7307C3.2315 19.4316 3.8069 20 4.49714 20C4.82866 20 5.14661 19.8663 5.38103 19.6282C5.61545 19.3902 5.74715 19.0673 5.74715 18.7307C5.74715 18.394 5.61545 18.0712 5.38103 17.8331C5.14661 17.5951 4.82866 17.4613 4.49714 17.4613ZM7.71669 4.09367C7.68765 4.06398 7.65311 4.04043 7.61507 4.02435C7.57702 4.00828 7.53622 4 7.49501 4C7.4538 4 7.413 4.00828 7.37496 4.02435C7.33691 4.04043 7.30238 4.06398 7.27333 4.09367L4.49987 6.91L2.97642 5.363C2.91783 5.30353 2.83837 5.27013 2.75552 5.27013C2.67268 5.27013 2.59322 5.30353 2.53462 5.363L2.09165 5.81282C2.0626 5.84229 2.03955 5.87729 2.02382 5.91581C2.00809 5.95434 2 5.99563 2 6.03733C2 6.07904 2.00809 6.12033 2.02382 6.15885C2.03955 6.19738 2.0626 6.23238 2.09165 6.26185L4.27917 8.48318C4.33777 8.54265 4.41722 8.57605 4.50007 8.57605C4.58291 8.57605 4.66237 8.54265 4.72097 8.48318L8.15849 4.99251C8.18755 4.96304 8.2106 4.92804 8.22633 4.88952C8.24205 4.851 8.25015 4.8097 8.25015 4.768C8.25015 4.7263 8.24205 4.685 8.22633 4.64648C8.2106 4.60796 8.18755 4.57296 8.15849 4.54349L7.71669 4.09367ZM21.6875 18.096H9.81241C9.72953 18.096 9.65004 18.1294 9.59144 18.1889C9.53283 18.2485 9.49991 18.3292 9.49991 18.4133V19.048C9.49991 19.1322 9.53283 19.2129 9.59144 19.2724C9.65004 19.3319 9.72953 19.3653 9.81241 19.3653H21.6875C21.7704 19.3653 21.8499 19.3319 21.9085 19.2724C21.9671 19.2129 22 19.1322 22 19.048V18.4133C22 18.3292 21.9671 18.2485 21.9085 18.1889C21.8499 18.1294 21.7704 18.096 21.6875 18.096ZM21.6875 5.40267H9.81241C9.72953 5.40267 9.65004 5.4361 9.59144 5.49561C9.53283 5.55512 9.49991 5.63584 9.49991 5.72V6.35467C9.49991 6.43883 9.53283 6.51954 9.59144 6.57906C9.65004 6.63857 9.72953 6.672 9.81241 6.672H21.6875C21.7704 6.672 21.8499 6.63857 21.9085 6.57906C21.9671 6.51954 22 6.43883 22 6.35467V5.72C22 5.63584 21.9671 5.55512 21.9085 5.49561C21.8499 5.4361 21.7704 5.40267 21.6875 5.40267ZM21.6875 11.7493H9.81241C9.72953 11.7493 9.65004 11.7828 9.59144 11.8423C9.53283 11.9018 9.49991 11.9825 9.49991 12.0667V12.7013C9.49991 12.7855 9.53283 12.8662 9.59144 12.9257C9.65004 12.9852 9.72953 13.0187 9.81241 13.0187H21.6875C21.7704 13.0187 21.8499 12.9852 21.9085 12.9257C21.9671 12.8662 22 12.7855 22 12.7013V12.0667C22 11.9825 21.9671 11.9018 21.9085 11.8423C21.8499 11.7828 21.7704 11.7493 21.6875 11.7493Z" fill="currentColor"></path></svg>By Business Size</li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline mb-spacer-3xxs" target="_self" aria-disabled="false" tabindex="0" id="-small-business-for-small-businesses[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-small-business-for-small-businesses[object-object]" href="/small-business/"> For small businesses<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a><span class="w-full leading-tight">Designed for businesses with 1-50 employees.</span></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline mb-spacer-3xxs" target="_self" aria-disabled="false" tabindex="0" id="-medium-business-for-medium-businesses[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-medium-business-for-medium-businesses[object-object]" href="/medium-business/">For medium businesses<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a><span class="w-full leading-tight">Designed for businesses with 51-200 employees.</span></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline mb-spacer-3xxs" target="_self" aria-disabled="false" tabindex="0" id="-large-business-for-large-businesses[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-large-business-for-large-businesses[object-object]" href="/large-business/">For large businesses<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a><span class="w-full leading-tight">Designed for businesses with 201-2000+ employees.</span></li></ul></div><div class="mb-spacer-xs flex max-w-[325px] flex-col last:mb-spacer-0"><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline mb-spacer-3xxs" target="_self" aria-disabled="false" tabindex="0" id="-org-for-organisations[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-org-for-organisations[object-object]" href="/org/">For Organisations<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a><span class="w-full leading-tight">Designed for nonprofits, educational and research institutions and the public sector.</span></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link font-bold md:text-m w-fit focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline mb-spacer-3xxs" target="_self" aria-disabled="false" tabindex="0" id="-partner-for-partners[object-object]" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-partner-for-partners[object-object]" href="/partner/">For Partners<svg width="12" height="12" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-3" name="ChevronRight"><path d="M7.4372 3.14184L7.14515 3.42711C6.95162 3.61619 6.95162 3.92277 7.14515 4.11189L15.2193 12L7.14515 19.8881C6.95162 20.0772 6.95162 20.3838 7.14515 20.5729L7.4372 20.8582C7.63074 21.0473 7.94455 21.0473 8.13809 20.8582L16.8548 12.3424C17.0484 12.1533 17.0484 11.8467 16.8548 11.6576L8.13809 3.14184C7.94455 2.95272 7.63074 2.95272 7.4372 3.14184Z" fill="currentColor"></path></svg></a><span class="w-full leading-tight">Join our partner programme and help us redefine the future of HR work.</span></li></ul></div></div></div></noscript></div></li><li class="w-full list-none lg:mr-spacer-xs lg:w-auto" data-testid="a:header::s:navigation-bar::c:navigation-bar-item"><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state block w-full px-spacer-xxs py-spacer-1xxs md:text-base lg:p-spacer-0" aria-disabled="false" tabindex="0" id="-pricing-plans" rel="" data-testid="a:header::s:navigation-bar::c:navigation-bar-item::c:link::i:-pricing-plans" href="/pricing/">Plans</a><div class="pso-divider box-border w-full mb-undefined lg:hidden" data-component-id="C004"><div class="border-gray-zero w-full border-t-2"></div></div></li><li class="z-10 list-none last:mr-0 lg:mr-spacer-xs"><div class="block lg:inline-block w-full lg:w-auto [&>button]:min-h-[48px] [&>button]:lg:min-h-[72px]" data-testid="a:header::s:navigation-bar::c:dropdown"><button aria-expanded="false" aria-label="About Personio" data-testid="a:header::s:navigation-bar::c:dropdown::c:button::i:about-personio" class="flex items-center justify-center leading-150 hover:underline disabled:opacity-50 focus-visible:outline-focus-state w-full px-spacer-xxs lg:relative lg:w-auto lg:border-none lg:px-spacer-0 border-b-2 border-gray-zero" aria-disabled="false"><div class="flex-grow-1 flex w-full flex-shrink-0 items-center justify-between lg:justify-start"><span>About Personio</span><svg width="16" height="16" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-spacer-1xxs"><path d="M20.8583 7.4386L20.5718 7.14551C20.3822 6.9515 20.0756 6.9515 19.8859 7.14551L12.0023 15.2157L4.11457 7.14551C3.92494 6.9515 3.61831 6.9515 3.42868 7.14551L3.14222 7.4386C2.95259 7.63261 2.95259 7.94634 3.14222 8.14035L11.6553 16.8545C11.8449 17.0485 12.1515 17.0485 12.3412 16.8545L20.8542 8.14035C21.0479 7.94634 21.0479 7.63261 20.8583 7.4386Z" fill="currentColor"></path></svg></div></button><noscript><div class="relative z-10 -ml-spacer-s flex w-max justify-between rounded-b-[20px] bg-white lg:shadow-[0_17px_17px_0_rgba(22,22,22,.09)]" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu"><div style="grid-template-rows:repeat(null, minmax(0, 1fr));grid-template-columns:repeat(null, minmax(0, 1fr))" class="flex-grow-1 grid flex-shrink-0 px-12 pb-10 pl-4"><div class="mb-spacer-xs flex max-w-[325px] flex-col last:mb-spacer-0"><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-about-us" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-about-personio-about-us" href="/about-personio/">About Us</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-references-customer-success-stories" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-references-customer-success-stories" href="/references/">Customer Success Stories</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-press-newsroom" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-about-personio-press-newsroom" href="/about-personio/press/">Newsroom</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-careers-careers" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-about-personio-careers-careers" href="/about-personio/careers/">Careers</a></li></ul></div></div></div></noscript></div></li><li class="z-10 list-none last:mr-0 lg:mr-spacer-xs"><div class="block lg:inline-block w-full lg:w-auto [&>button]:min-h-[48px] [&>button]:lg:min-h-[72px]" data-testid="a:header::s:navigation-bar::c:dropdown"><button aria-expanded="false" aria-label="Resources" data-testid="a:header::s:navigation-bar::c:dropdown::c:button::i:resources" class="flex items-center justify-center leading-150 hover:underline disabled:opacity-50 focus-visible:outline-focus-state w-full px-spacer-xxs lg:relative lg:w-auto lg:border-none lg:px-spacer-0 border-b-2 border-gray-zero" aria-disabled="false"><div class="flex-grow-1 flex w-full flex-shrink-0 items-center justify-between lg:justify-start"><span>Resources</span><svg width="16" height="16" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="ml-spacer-1xxs"><path d="M20.8583 7.4386L20.5718 7.14551C20.3822 6.9515 20.0756 6.9515 19.8859 7.14551L12.0023 15.2157L4.11457 7.14551C3.92494 6.9515 3.61831 6.9515 3.42868 7.14551L3.14222 7.4386C2.95259 7.63261 2.95259 7.94634 3.14222 8.14035L11.6553 16.8545C11.8449 17.0485 12.1515 17.0485 12.3412 16.8545L20.8542 8.14035C21.0479 7.94634 21.0479 7.63261 20.8583 7.4386Z" fill="currentColor"></path></svg></div></button><noscript><div class="relative z-10 -ml-spacer-s flex w-max justify-between rounded-b-[20px] bg-white lg:shadow-[0_17px_17px_0_rgba(22,22,22,.09)]" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu"><div style="grid-template-rows:repeat(null, minmax(0, 1fr));grid-template-columns:repeat(2, minmax(0, 1fr))" class="flex-grow-1 grid flex-shrink-0 px-12 pb-10"><div class="mb-spacer-xs flex max-w-[325px] flex-col last:mb-spacer-0"><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-md mt-8 flex items-center font-bold leading-tight last:mb-0"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-spacer-3xxs flex items-center justify-center"><path d="M20.8044 17.7815C20.7887 17.769 20.0983 17.0254 19.6203 16.0663C20.4795 15.2196 20.9949 14.1573 20.9949 12.9982C20.9949 10.4988 18.605 8.43361 15.4903 8.06494C14.5093 6.26534 12.1944 5 9.4983 5C5.90873 5 3.00021 7.237 3.00021 9.99888C3.00021 11.1549 3.51568 12.2171 4.37481 13.0669C3.89682 14.0261 3.20952 14.7697 3.19703 14.7822C3.00021 14.9915 2.94398 15.2977 3.05957 15.5633C3.17203 15.8288 3.43446 16.0007 3.72187 16.0007C5.39326 16.0007 6.74286 15.3696 7.63323 14.7884C7.91752 14.854 8.20806 14.904 8.50797 14.9384C9.49205 16.7349 11.8039 18.0002 14.5 18.0002C15.1498 18.0002 15.7746 17.9252 16.3682 17.7878C17.2585 18.3658 18.605 19 20.2795 19C20.5669 19 20.8262 18.8282 20.9418 18.5626C21.0543 18.297 21.0012 17.9909 20.8044 17.7815ZM7.85503 13.8105L7.44266 13.7168L7.08651 13.948C6.45857 14.3573 5.50885 14.8291 4.34669 14.9634C4.62161 14.6104 4.97775 14.1011 5.26829 13.5137L5.5932 12.8639L5.07773 12.3546C4.58412 11.8703 3.99992 11.0674 3.99992 9.99888C3.99992 7.79313 6.46794 5.99978 9.4983 5.99978C12.5287 5.99978 14.9967 7.79313 14.9967 9.99888C14.9967 12.2046 12.5287 13.998 9.4983 13.998C8.94534 13.998 8.39238 13.9355 7.85503 13.8105ZM16.9086 16.9473L16.5525 16.7161L16.1401 16.813C15.6028 16.938 15.0498 17.0004 14.4968 17.0004C12.4631 17.0004 10.6855 16.1913 9.73573 14.9915C13.2128 14.8915 15.9964 12.6983 15.9964 9.99888C15.9964 9.70208 15.9558 9.41464 15.8933 9.13345C18.2489 9.58648 19.9952 11.1455 19.9952 12.9982C19.9952 14.0667 19.411 14.8697 18.9174 15.3539L18.4019 15.8632L18.7237 16.5099C19.0174 17.1004 19.3735 17.6097 19.6453 17.9596C18.4863 17.8284 17.5366 17.3535 16.9086 16.9473Z" fill="currentColor"></path></svg>Content Library</li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-resources-hr-knowledge-hub" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-resources-hr-knowledge-hub" href="/resources/">HR Knowledge Hub</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-blog-blog" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-blog-blog" href="/blog/">Blog</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-workforce-pulse-workforce-pulse" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-workforce-pulse-workforce-pulse" href="/workforce-pulse/">Workforce Pulse</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-tomorrowspeople-hr-podcast" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-tomorrowspeople-hr-podcast" href="/tomorrowspeople/">HR Podcast</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a href="https://hug.personio.com/" class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_blank" aria-disabled="false" tabindex="0" id="-hug-personio-com-hug-on-tour" rel="noopener noreferrer " data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-hug-personio-com-hug-on-tour">HUG on Tour</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-resources-events-events" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-resources-events-events" href="/resources/events/">Events</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-hr-glossary" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-hr-lexicon-hr-glossary" href="/hr-lexicon/">HR Glossary</a></li><li class="mb-spacer-xs-sm flex flex-wrap items-center last:mb-0 ml-8 first:mt-8"><a class="pso-link focus-visible:outline-focus-state flex items-center leading-tight md:text-s hover:underline" target="_self" aria-disabled="false" tabindex="0" id="-masterclass-series-hr-masterclass-series" rel="" data-testid="a:header::s:navigation-bar::c:navigation-layout-menu::c:link::i:-masterclass-series-hr-masterclass-series" href="/masterclass-series/">HR Masterclass Series</a></li></ul></div><div class="mb-spacer-xs flex max-w-[325px] flex-col last:mb-spacer-0"><div class="nt-cmp-marker" style="display:none"></div><ul class="flex flex-col"><li class="mb-spacer-xs-md mt-8 flex items-center font-bold leading-tight last:mb-0"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-spacer-3xxs flex items-center justify-center"><path d="M19.2533 5.09636C17.3373 3.4392 14.472 3.71421 12.6931 5.5785L12.0005 6.30708L11.3079 5.58207C9.87354 4.07492 6.98016 3.16777 4.74771 5.09636C2.53988 7.01065 2.42386 10.4464 4.39966 12.5178L11.2025 19.6536C11.4204 19.8821 11.7087 20 11.997 20C12.2853 20 12.5736 19.8857 12.7915 19.6536L19.5943 12.5178C21.5772 10.4464 21.4612 7.01065 19.2533 5.09636ZM18.7928 11.725L12.0146 18.8607L5.20826 11.725C3.85825 10.3107 3.577 7.61422 5.47897 5.96779C7.40555 4.29635 9.66963 5.50707 10.4993 6.3785L12.0005 7.95351L13.5017 6.3785C14.3173 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data-testid="a:header::s:mobile-navigation::c:navigation-banner::c:link::i:banner-link-whats-new-registration" href="/whats-new-registration/"><div class="max-h-[28px] pl-spacer-1xxs lg:pl-0"></div><div class="text mr-spacer-1xxs text-sm lg:text-base"><div data-testid="a:header::s:mobile-navigation::c:navigation-banner::c:richtext" class="text-m text-black"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Discover our latest product releases from Q4 – <b>Register for What's New now!</b></p></div></div></a></div><div class="flex justify-between bg-white"><a class="pso-link leading-140 hover:underline focus-visible:outline-focus-state" aria-disabled="false" tabindex="0" id="homepage" rel="" aria-label="Personio homepage" data-testid="a:header::s:mobile-navigation::c:personio-logo::c:link::i:homepage" href="/"><img width="125px" class="mr-spacer-s min-w-[125px] py-spacer-1xxs pl-spacer-1xxs" alt="Personio logo" 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class="flex items-center"><a class="pso-link leading-140 md:text-m underline hover:underline focus-visible:outline-focus-state hidden font-bold xsm:ml-auto xsm:block" aria-disabled="false" tabindex="0" id="-webdemo-book-a-demo" rel="" data-testid="a:header::s:mobile-navigation::c:link::i:-webdemo-book-a-demo" href="/webdemo/">Book a demo</a><button id="mobile-menu-button" data-testid="a:header::s:mobile-navigation::c:button::i:mobile-menu-button" class="items-center justify-center leading-150 hover:underline disabled:opacity-50 focus-visible:outline-focus-state ml-auto block p-spacer-1xxs xsm:ml-0" aria-disabled="false"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.7589 6.41573H3.24107C3.17714 6.41573 3.11582 6.39087 3.07061 6.34662C3.0254 6.30237 3 6.24235 3 6.17978V5.23596C3 5.17338 3.0254 5.11336 3.07061 5.06911C3.11582 5.02486 3.17714 5 3.24107 5H20.7589C20.8229 5 20.8842 5.02486 20.9294 5.06911C20.9746 5.11336 21 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class="lg:px-spacer-lg-sm"><div data-testid="a:main::s:page"><div class="col-span-full opacity-0" data-component-id="C000-BaseLayout"><div class="px-spacer-1xxs md:px-spacer-1xxs lg:px-0 debug5 bg-white mx-auto"><div class="grid lg:grid-cols-2xl lg:gap-x-spacer-xs grid-cols-md justify-center max-w-layout-max mx-auto layout-grid-container"><div class="col-span-full grid grid-cols-md gap-x-spacer-3xxs lg:grid-cols-2xl lg:gap-x-spacer-3xxs lg:gap-x-spacer-xs"><div class="pso-layout-side-navigation lg:py-spacer-3xl sm:py-spacer-3xl-sm bg-white col-start-0 col-span-full col-end-7 grid grid-cols-6 gap-x-spacer-xs lg:col-start-2 lg:grid-cols-9 lg:gap-x-spacer-xs lg:col-end-11"><div class="bg-white relative col-span-full sm:col-start-2 sm:col-end-6 lg:mb-0 lg:mt-0 lg:self-stretch lg:order-none lg:col-start-1 lg:col-end-4 order-last mt-spacer-s"><div class="h-full"><div class="lg:top-32 lg:self-start hidden lg:block lg:top-32 pb-4 lg:pb-0 sticky"><div data-component-id="C031" class="pso-table-of-contents" data-testid="undefined::c:table-of-contents"><div class="border-r"><div class="flex flex-col pr-8 xl:pr-16"><a href="#general-terms-and-conditions-gtc" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="general-terms-and-conditions-gtc-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:general-terms-and-conditions-gtc-[object-object][object-object]"><span class="absolute font-bold">1</span><div class="break-words pl-7"><span>General Terms and Conditions (GTC)</span></div></a><a href="#uk-ireland-general-terms-and-conditions" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="uk-ireland-general-terms-and-conditions-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:uk-ireland-general-terms-and-conditions-[object-object][object-object]"><span class="absolute font-bold">2</span><div class="break-words pl-7"><span>UK & Ireland General Terms and Conditions</span></div></a><a href="#data-processing-addendum-dpa" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="data-processing-addendum-dpa-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:data-processing-addendum-dpa-[object-object][object-object]"><span class="absolute font-bold">3</span><div class="break-words pl-7"><span>Data Processing Addendum (DPA)</span></div></a><a href="#general-terms-conditions-for-supporting-services-professional-services" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="general-terms-conditions-for-supporting-services-professional-services-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:general-terms-conditions-for-supporting-services-professional-services-[object-object][object-object]"><span class="absolute font-bold">4</span><div class="break-words pl-7"><span>General Terms & Conditions for Supporting Services (Professional Services)</span></div></a><a href="#special-terms-of-use-for-personio-posting-bundles" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="special-terms-of-use-for-personio-posting-bundles-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:special-terms-of-use-for-personio-posting-bundles-[object-object][object-object]"><span class="absolute font-bold">5</span><div class="break-words pl-7"><span>Special Terms of Use for Personio Posting Bundles</span></div></a><a href="#supplemental-terms-for-personio-payroll-app" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state toc-anchor-link relative mb-2 w-full rounded-[10px] py-spacer-3xxs pl-spacer-2xxs pr-spacer-s-md font-light md:text-xl md:leading-120" aria-disabled="false" tabindex="0" id="supplemental-terms-for-personio-payroll-app-[object-object][object-object]" rel="noopener noreferrer " data-testid="undefined::c:link::i:supplemental-terms-for-personio-payroll-app-[object-object][object-object]"><span class="absolute font-bold">6</span><div class="break-words pl-7"><span>Supplemental Terms for Personio Payroll App</span></div></a></div></div></div></div></div></div><div class="col-span-full sm:col-start-2 sm:col-end-6 lg:col-start-4 lg:col-end-10"><div class="ml-auto"><div class="mb-1 w-full"></div><div class="w-full"><div class="pb-spacer-s pt-spacer-lg-md lg:pb-spacer-xs lg:pt-spacer-lg"><div class="pso-headline text-3xl sm:text-5xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h1 id="legal-hub">Legal Hub</h1></div><div data-testid="a:main::s:page::c:richtext" class="text-m text-black"><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="general-terms-and-conditions-gtc" data-id="general-terms-and-conditions-gtc">General Terms and Conditions (GTC)</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/EN_Personio_Website_GTC.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-en_personio_website_gtc-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-en_personio_website_gtc-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-background">Background</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-conclusion-of-contract-trial">Conclusion of Contract, Trial</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-scope-of-software-and-services">Scope of Software and Services</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-availability">Availability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-customer-responsibilities">Customer Responsibilities</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-grant-of-rights">Grant of Rights</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#7-term-and-termination">Term and Termination</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#8-payment-term">Payment Term</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#9-warranty-claims-and-obligations-in-case-of-defects">Warranty, Claims and Obligations in Case of Defects</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#10-limitation-of-liability">Limitation of Liability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#11-data-protection-and-confidentiality">Data Protection and Confidentiality</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#12-amendments">Amendments</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#13-final-provisions">Final Provisions</a></p></td></tr></tbody></table><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1-background" data-id="1-background">1. Background </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1 Personio SE & Co. KG ("<b>Personio</b>") offers a web-based HR software-as-a-service (SaaS) ("<b>Software</b>") for small and medium-sized companies and associated services ("<b>Services</b>"). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2 These general terms and conditions (“<b>GTC</b>”) govern the subscription for the Software and the provision of Services to the customer. Software and Services may additionally be subject to quote documents (or similar) issued by Personio (together “<b>Agreement</b>”). Services may be subject to specific supplemental terms that apply to the customer’s subscription and those supplemental terms form part of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.3 Deviating terms and conditions of the customer do not apply to the Agreement, unless Personio expressly agrees to their application in writing. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-conclusion-of-contract-trial" data-id="2-conclusion-of-contract-trial">2. Conclusion of Contract, Trial </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.1 The use of the Software requires creating an account (“<b>Account</b>”). By creation of an Account, the customer submits a binding offer to conclude an Agreement for the free of charge use of the Software for trial purposes. Personio may at its sole discretion accept this offer by sending a notification to the indicated e-mail address with the login details for the Account set up. Upon Account activation, Personio grants the customer a free right to use the Software for a period of 14 days for trial purposes ("<b>Trial</b>"). The customer is only entitled to one Trial. Personio may extend the Trial at its sole discretion. After the expiration of the Trial, the customer’s Account will be blocked. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.2 After expiration of the Trial according to section 2.1 the customer may conclude a fee-based Agreement with Personio for the Software and / or Services. The customer can choose between the Software plans and corresponding additional apps for a predefined maximum number of users. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.3 Fee-based Agreements may be concluded by the customer by (a) choosing the Software and Services and adding the required contract information in their Account with Personio’s confirmation, or (b) requesting a respective quote in writing (including email) form from Personio and the customer accepting the same. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-scope-of-software-and-services" data-id="3-scope-of-software-and-services">3. Scope of Software and Services </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.1 Personio shall provide the Software and Services during the subscription term of the Agreement. The scope of functionalities for the Software and the description of Services shall be made available to the customer on the Personio website or otherwise (e.g. via an individual offer) ("<b>Service Description</b>"). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.2 Software components with unrestricted scope of use (e.g. E-signature or CV-Parsing) may be subject to fair use as reasonably determined and communicated by Personio (“<b>Fair Use Principle</b>”). The Fair Use Principle will be exercised by Personio to ensure availability of the relevant functionality for all users. Inappropriate use or excessive use of the relevant functionality shall entitle Personio, after prior notice, to restrict customers’ use of the relevant functionality. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.3 The Software facilitates data exchange with certain systems of third parties (“<b>Third-Party Systems</b>”) via interfaces (“<b>Integrations</b>”). The Personio website provides an overview and description of all available Integrations (“<b>Marketplace</b>”), whose availability to the customer may depend on the Software plan and additional apps. Personio reserves the right to make changes to the Integrations, especially in cases where these are modified or discontinued by the Third-Party System provider. Any Integrations not designated as those of Personio (“<b>Personio Integrations</b>”) are integrations that are provided by and under the sole responsibility of third parties (“<b>Partner Integrations</b>”). The scope of service and the steps required for setup arise from the Marketplace and, in the case of Partner Integrations, primarily from the description provided on the website of the Third-Party System provider. Integrations may only be used for the intended exchange of data with the explicitly designated Third-Party System. Partner Integrations do not constitute Personio Services. The scope of service, prices, term, and any other terms of use for the provision of Partner Integrations, including support, are based on the contractual provisions between the customer and the Third-Party System provider. Personio assumes no liability or warranty for Partner Integrations. In order to use an Integration, the customer must be entitled to use the Third-Party System to be connected. Within the contractual relationship between Personio and the customer, the customer bears sole responsibility for the operation of the Third-Party System and any Partner Integration(s), including its availability. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.4 The customer can switch between the offered plans of the Software and change the maximum number of users that can be administered by a plan. Personio shall invoice any additional amounts without undue delay or as agreed between the parties. Any upgrades will take effect from the date the customer makes or confirms such adjustment. For downgrades and removing any apps the notice periods pursuant to sections 7.2 and 7.3 shall apply accordingly. For the avoidance of doubt, the customer is not entitled to a (pro rata) refund. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.5 Without limiting other rights or remedies, Personio may temporarily suspend (without liability) the customer's access to any portion of the Software and Services, if (a) Personio reasonably determines that (i) there is a threat or attack on the Software or other event that may create a risk to the Software, the customer or any other third party; (ii) the customer's use of the Software disrupts or poses a security risk to the Software or any other third party; or (iii) the customer has exceeded the Fair Use Principle as set out in section 3.2; or (b) Personio has notified the customer that any amount owed by the customer under the Agreement is thirty (30) or more days overdue, and the customer has failed to submit payment in full within five (5) days of receipt of such notice (collectively, “<b>Suspensions</b>”). Personio shall provide notice in advance (where reasonably possible) of any Suspension and provide updates regarding resumption of Software or Services following any Suspension. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-availability" data-id="4-availability">4. Availability </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.1 Personio provides the Software with an availability of 99% on an annual average. Times in which the server cannot be reached due to other technical problems beyond the control of Personio (e.g. force majeure) are excluded. Also excluded is planned maintenance work (e.g. updates to the Software) which takes place outside of Monday to Friday between 9:00 am and 6:00 pm BST/CEST/CET (“<b>Normal Business Hours</b>”). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.2 In case of error reports received outside the support hours, the troubleshooting begins on the following working day. Delays of the troubleshooting that the customer is responsible for (e.g. due to unavailability of a contact person on the customer side or belated notification of the disruption), are not credited towards the troubleshooting time. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-customer-responsibilities" data-id="5-customer-responsibilities">5. Customer Responsibilities </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1 The following responsibilities are major obligations of the customer and are not only to be classified as secondary obligations or duties. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2 During the Trial in accordance with section 2.1, the customer is obligated to review the functionalities of the Software and to notify Personio in writing (including email) about possible defects and other deviations from the Service Description before concluding a fee-based Agreement for the use of the Software. The customer cannot invoke defects and other deviations from the Service Description, which were already known or present during the Trial, but were not reported before the conclusion of a fee-based Agreement for the use of the Software. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.3 The customer shall provide at least one qualified contact person together with a deputy, who is entitled to make all necessary decisions, that are required for the contractually agreed provision of Software and Services (commercial, administrative, security, invoicing, etc.) or to bring about such decisions without undue delay. The customer shall inform Personio about any changes of the contact person (including deputy) without undue delay. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4 The customer is solely responsible for the content and data processed within the Software. The customer shall use the Software only in accordance with the Agreement and within the framework of the applicable statutory provisions and not to infringe any rights of third parties during use. The customer will inform Personio without undue delay in writing (including email) about: (i) the misuse or suspicion of misuse of the Software and Services; (ii) a risk or suspicion of a risk for the compliance of data protection or data security which occurs within the scope of the provision of the Software and Services; (iii) a risk or suspicion of a risk for the service provided by Personio, e.g. due to loss of access data or hacker attack. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5 The customer shall ensure the following technical requirements: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5.1 The connection to the internet in adequate bandwidth and latency is the customer’s responsibility. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5.2 For an optimal use of the offers and functions of the Software the customer shall use the latest versions of the following browser types Google Chrome, Microsoft Edge or Mozilla Firefox or any other browser notified by Personio. Functional cookies are needed for the usability of the Software. If these are not permitted by the customer, Personio shall not be liable for any restrictions resulting from this. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5.3 The customer is responsible for taking state-of-the-art IT security measures to ensure that the use of the Software is subject to appropriate security standards within their own organisation. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5.4 The use of shared accounts (e.g. hr@customer.com) is prohibited. The customer shall ensure that their users of the Software do not share their login data. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.6 The customer is responsible for the professional setup and administration of the Account. This applies regardless of whether Personio supports the customer setting up the account in any form. This includes: (i) the professional setup of the Account, in particular the migration of data, configuration of processes and products; (ii) the technical setup of Integrations in the Account and in the Third-Party System, such as determining whether certain data fields should be transferred or how customer-specific values from multiple-selection fields are to be assigned; (iii) verification of the correct functioning of the Integration on the basis of test cases (e.g. concerning the text length of open text fields) before productive use; (iv) the technical integration of interfaces on the customer side in accordance with the specification of incoming and outgoing data, including API key input and the activation of interfaces in the Third-Party System; (v) the administration of the account, in particular the creation of users and roles and the assignment of access. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-grant-of-rights" data-id="6-grant-of-rights">6. Grant of Rights </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.1 Personio grants the customer a non-exclusive, non-transferable and time-limited usage right for the subscribed for Software for the agreed term. For rights of use to Third-Party Systems and Partner Integrations, the provisions of the respective provider will apply. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.2 The customer undertakes to use the Software only in accordance with the Agreement and not to provide it to third parties to use. Insofar as the Software plan provides for this, the customer’s usage right also extends to the customers affiliates within the meaning of § 271 German Commercial Code, §§ 15 ff. German Stock Corporation Act or to affiliated companies/holding companies/subsidiaries within relevant applicable provisions of corporate law. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.3 Personio may process non-personal or anonymous data to develop and improve functionality and the customers’ experience with the Software. For this purpose Personio may anonymise data stored in the Software. The customer agrees that Personio owns all rights in and is free to use any such non-personal or anonymous data in any way it deems fit for development, diagnostic, corrective, security as well as marketing or any other purposes. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="7-term-and-termination" data-id="7-term-and-termination">7. Term and Termination </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1 The customer can choose a monthly or a yearly subscription Agreement. For Services, the term of the Software applies unless specifically stated otherwise. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2 In case of Agreements with a monthly subscription, an initial term of one month shall apply. After the expiry of the initial term, the Agreement shall automatically renew on a monthly basis until either party terminates the Agreement with a notice not later than 15 days’ prior to the renewal date. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.3 In case of Agreements with an annual subscription, an initial term of at least one year shall apply or as stated otherwise in the Agreement. After the expiry of the initial term, the Agreement shall automatically renew on a yearly basis, until either party terminates the Agreement with notice not later than 90 days’ prior to the renewal date. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4 The right of both parties to terminate the Agreement for good cause remains unaffected. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.5 Notice of termination must be given in writing (including email). All licences and rights granted under the Agreement shall be immediately terminated. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="8-payment-term" data-id="8-payment-term">8. Payment Term </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.1 The customer agrees to pay the fees for the Software and any applicable Services in accordance with the applicable quote. The customer will be billed dependent on their subscription term as stated in the applicable quote document. The customer authorizes Personio to conduct payments by direct debit or as stated in the quote documents. Electronic invoices will be sent to the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.2 The customer acknowledges, and agrees, that a minimum user number commitment will be applied for the subscription term ("<b>User Commitment</b>"). The User Commitment will be initially established in the quote documentation and subsequently can only be increased during the subscription term. In the event of new users being added in between billing periods then the customer will be charged for those users at a prorated rate (the applicable fees on the quote documentation shall apply) from the number of days left in the billing period from the date the new users are added. For annual paying customers, an invoice will be issued to the customer at the end of the calendar month. For monthly paying customers, an invoice will be issued to the customer at the next monthly billing date.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.3 All amounts and fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (collectively, “<b>Taxes</b>”). The customer shall be responsible for payment of all Taxes and any related interest and/or penalties resulting from any payments made hereunder, other than any taxes based on Personio’s net income. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.4 For Agreements with a monthly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one month. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.5 For Agreements with a yearly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one year unless the (initial) term agreed upon in the quote is longer than one year. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="9-warranty-claims-and-obligations-in-case-of-defects" data-id="9-warranty-claims-and-obligations-in-case-of-defects">9. Warranty, Claims and Obligations in Case of Defects </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.1 Sections 9.2, 9.4, 9.6 and 9.7 shall apply only in case of paid Software/Services provision by Personio. To the extent Personio provides Software/Services free of charge, Personio’s liability for defects is limited to fraudulent intent. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.2 Personio shall provide the Software free from material and legal defects (e.g., violation of third party intellectual property rights) and shall maintain the Software in a condition suitable for contractual use during the term of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.3 Any defects or disruptions of the system availability shall be reported by the customer together with the details of the circumstances of their occurrence without undue delay after it has become known. In case of occurring Software disruptions the customer will support Personio to a reasonable extent in the identification and correction of errors. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.4 Personio shall remedy the defect within a reasonable period of time. In case of reports and disruptions of the system availability which lead to a total failure of the Software and which are received within the support hours (as published by Personio), Personio will attempt to ensure a reaction time of four hours from the beginning of the disruption. In case of minor errors that do not lead to a total failure of the Software and that occur during ongoing operation, Personio will attempt to respond no later than one working day after receipt of the error message. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.5 Personio shall be entitled to show temporary workarounds and to eliminate the actual cause later by making adjustments to the Software, provided that this is reasonable for the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.6 The strict liability for initial defects in accordance with § 536a (1), Alt. 1 German Civil Code is excluded. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.7 Defect claims expire within 12 months. This does not apply in case of defect claims for damages for which Personio is mandatorily liable under the statutory law (see section 10.1). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="10-limitation-of-liability" data-id="10-limitation-of-liability">10. Limitation of Liability </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1 In the case of paid or unpaid service provision Personio is liable according to the statutory provisions for damages resulting from the injury of life, of the body or health and for other loss due to a breach of duty resulting from intent, gross negligence and fraudulent intent. In addition Personio is liable according to the statutory provisions towards customers with a fee-based Agreements for the use of the Software for damages covered by liability under mandatory statutory provisions such as in the case of assumption of guarantees, fraudulent concealment of a defect or according to German Product Liability Law in the case of paid services. Guarantees by Personio are only given in written form and in case of doubt are to be interpreted as such, only if they are referred to as “guarantee”. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.2 In case of slight negligence for paid service provisions, Personio is only liable for damages caused by Personio and which are due to such essential breaches of duty, which endanger achieving the purpose of the Agreement or to breaches of duties, whose fulfilment enables the proper execution of the Agreement in the first place and whose compliance the customer may rely on (so-called violation of cardinal obligations). In these cases the liability of Personio is limited to typically contractual predictable damages. Liability for slight negligent violation of obligations that are not cardinal obligations (see Section 10.2 sentence 1) are excluded, except where Personio is liable by law (see Section 10.1 sentence 2). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3 In the case of free service provision (e.g., within the Trial) Personio is responsible only for damage, which is based on wilful intent, or gross negligence as well as fraudulent intent. This limitation of liability does not apply to damages resulting from injury to life, body or health, for this Personio is liable without limitation. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.4 The limitations of liability in sections 10.1 to 10.3 also apply to claims against executive employees, employees, other vicarious agents or subcontractors of Personio. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="11-data-protection-and-confidentiality" data-id="11-data-protection-and-confidentiality">11. Data Protection and Confidentiality </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.1 Personio acts as a processor for the customer data stored and processed in the Software and the customer shall be the data controller of such data. For customers who have already entered into separate data processing terms prior to September 01, 2024, the data processing terms remain valid. For all other customers, the controller-processor agreement on the Personio website (www.personio.com/terms/) (“<b>Data Processing Addendum</b>”) is hereby agreed and incorporated and forms an integral part of the Agreement. In case of a conflict, the data processing agreement / Data Processing Addendum, respectively, shall prevail over these GTC. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2 “<b>Confidential Information</b>” shall mean any information, no matter whether written or oral, which (i) by its nature is confidential or subject to secrecy or (ii) which the party, whom the information is transmitted to, must have recognised as confidential and a subject to secrecy because of exceptional circumstances. Confidential Information includes, in particular, product descriptions and specifications as well as prices. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.1 Not to disclose Confidential Information of the respective other party to third parties without express consent (at least in text form). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.2 To undertake to use Confidential Information only for contractually agreed purposes. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.3 To take at least the same precautions as they do in regards to their own Confidential Information. Such precautions shall at least be reasonable to prevent disclosure to unauthorized third parties. In addition both contracting parties are obliged to prevent the unauthorized disclosure or use of Confidential Information by their customers, employees, subcontractors or legal representatives. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.4 To inform each other in text form of any misuse of Confidential Information. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3 Confidential Information shall not include information which: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.1 Was known to the other party prior to transmission and without an existing confidentiality agreement, </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.2 Is transmitted by a third party not subject to a similar confidentiality agreement, </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.3 Is otherwise publicly known, </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.4 Was independently developed without using confidential information, </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.5 Is released for publication in text form, or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.6 Is required to be transmitted due to a final legally binding court order or authority provided that the party affected by the transmission is informed in time in order to take legal protection actions. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.4 Neither party shall obtain Confidential Information by means of reverse engineering. “<b>Reverse Engineering</b>” in this context means all actions, including observing, testing, examining and reassembling, with the aim of obtaining Confidential Information. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.5 The restrictions contained in sections 11.2 to 11.4 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="12-amendments" data-id="12-amendments">12. Amendments </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.1 Personio has the right to change these GTC at any time or to amend regulations for the use of any newly introduced additional services or features of the Software or Services. Changes and amendments to these GTC shall be announced to the customer by email to the indicated email address not later than four weeks before the scheduled changes come into force. The customer’s consent to the change of the GTC will be deemed granted if the customer does not object to the amendment in writing (including email) within a period of two weeks, beginning with the day following the day of the announcement of the amendment. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.2 Personio reserves the right to modify the Software and/or Services to offer deviating functionalities, unless changes or deviations are not reasonable for the customer. If significant change of the Software supported workflow of the customer and/or limitations in usability of so far generated data go along with the provision of a modified version of the Software or a change of functionality of the Software, Personio will announce this to the customer in writing (including email) at the latest four weeks before the effective date of such a change. If the customer does not object to the change in writing (including email) within a period of two weeks upon receipt of the notification of change, the change shall become part of the contract. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.3 Personio further reserves the right to modify the Software and/or Services to offer deviating functionalities, (i) to the extent necessary to make the services offered by Personio compliant to the (case) law applicable to such services, in particular if the legal situation changes; (ii) to the extent Personio complies with a court order or authority decision addressed to Personio; (iii) to the extent necessary to eliminate security vulnerabilities of the software; (iv) due to significant changes in the services or contractual conditions of third-party providers or subcontracting companies, or (v) to the extent that this is predominantly beneficial for the customer. Personio especially reserves the right to restrict or discontinue the provision of additional functionalities or Integrations if the technical partners for these additional functionalities or the providers of the Third-Party Integrations significantly change or limit their services or terms of service and Personio can therefore no longer reasonably be expected to continue providing the above, such as if the additional expense due to Personio’s involvement would be economically unreasonable. For the case of annual calculation, the customer will receive an appropriate pro rata reimbursement of fees paid in advance, provided that the additional functionality or Integration was invoiced separately. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.4 Personio is entitled to adjust its list prices to compensate personnel cost or other cost increases annually in an appropriate amount. Personio will announce these price adjustments and the effective date of the price adjustments to the customer in writing (including email). The price adjustments shall not apply to the periods the customer has already paid for. If the price increase is more than 5% of the previous price, the customer may object to this list price increase within a period of two weeks from notification. A change in the price resulting from a change in the scope of features or the number of users to be administered shall not be deemed a price adjustment within the meaning of this section 12.4. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.5 If the customer objects to a change within the meaning of this section 12 in accordance with the relevant notification requirements, the proposed change will not be effective and the Agreement shall continue under the existing terms. In this case Personio reserves the right to terminate the Agreement extraordinarily on one month’s notice. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.6 Except as set out in sections 12.1 to 12.4, any variation to the Agreement shall be agreed by the parties in writing (including email). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="13-final-provisions" data-id="13-final-provisions">13. Final Provisions </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.1 Unless otherwise agreed, any notification or declaration under the Agreement shall be made in writing which includes text form (e.g. email). Amendments to the Agreement shall be made in writing or text form. This shall also apply to the waiver of this form requirement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.2 If any provision of the Agreement is invalid, illegal or unenforceable, the other provisions of the Agreement will remain enforceable and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.3 The Agreement between the parties shall be governed by and construed in accordance with the laws of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction for all disputes arising from and/or in connection with the Agreement between Personio and the customer is, as far as legally permissible, Munich. </p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 07-2024</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20Website%20GTC%20(Version%2008-23)_final.pdf">Download Version 08-2023</a></p><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="uk-ireland-general-terms-and-conditions" data-id="uk-ireland-general-terms-and-conditions">UK & Ireland General Terms and Conditions</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/UK_Version_Personio_Website_GTC.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-uk_version_personio_website_gtc-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-uk_version_personio_website_gtc-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-background-uki">Background</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-conclusion-of-contract-trial-uki">Conclusion of Contract, Trial</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-scope-of-software-and-services-uki">Scope of Software and Services</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-availability-uki">Availability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-customer-responsibilities-uki">Customer Responsibilities</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-grant-of-rights-uki">Grant of Rights</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#7-term-and-termination-uki">Term and Termination</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#8-payment-term-uki">Payment Term</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#9-warranty-claims-and-obligations-in-case-of-defects-uki">Warranty, Claims and Obligations in Case of Defects</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#10-limitation-of-liability-uki">Limitation of Liability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#11-data-protection-and-confidentiality-uki">Data Protection and Confidentiality</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#12-amendments-uki">Amendments</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#13-final-provisions-uki">Final Provisions</a></p></td></tr></tbody></table><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1-background-uki" data-id="1-background-uki"> 1. Background (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1 Personio SE & Co. KG ("<b>Personio</b>") offers a web-based HR software-as-a-service (SaaS) ("<b>Software</b>") for small and medium-sized companies and associated services ("<b>Services</b>"). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2 These general terms and conditions (“<b>GTC</b>”) govern the subscription for the Software and the provision of Services to the customer. Software and Services may additionally be subject to quote documents (or similar) issued by Personio (together “<b>Agreement</b>”). Services may be subject to specific supplemental terms that apply to the customer’s subscription and those supplemental terms form part of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.3 Deviating terms and conditions of the customer do not apply to the Agreement, unless Personio expressly agrees to their application in writing. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.4 The precedence of the terms will apply as follows: a) offer letter or similar document; b) supplemental terms; c) data processing agreement/Data Processing Addendum; and d) GTC. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-conclusion-of-contract-trial-uki" data-id="2-conclusion-of-contract-trial-uki">2. Conclusion of Contract, Trial (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.1 Subscription of the Software requires the creation of a customer account (“<b>Account</b>”). For the creation of the account, the required information and a password must be created by a user. Notification will be sent to a user to the indicated e-mail address with the login details for the account set-up. Upon Account activation, Personio grants the customer a free right to use the Software for a period of 14 days for trial purposes ("<b>Trial</b>"). The customer is only entitled to one Trial. Personio may extend the Trial at its sole discretion. After the expiration of the Trial, the customer’s Account will be blocked. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.2 After expiration of the Trial according to section 2.1 the customer may conclude a fee-based Agreement with Personio for the Software and / or Services. The customer can choose between the Software plans and corresponding additional apps for a predefined maximum number of users. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.3 Fee-based Agreements may be concluded by the customer by (a) choosing the Software and Services and adding the required contract information in their Account with Personio’s confirmation, or (b) requesting a respective quote in writing (including email) from Personio and the customer accepting the same. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-scope-of-software-and-services-uki" data-id="3-scope-of-software-and-services-uki">3. Scope of Software and Services (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.1 Personio shall provide the Software and Services during the subscription term of the Agreement. The scope of functionalities for the Software and the description of Services shall be made available to the customer on the Personio website or otherwise (e.g. via an individual offer) ("<b>Service Description</b>"). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.2 Software components with unrestricted scope of use (e.g. E-signature or CV-Parsing) may be subject to fair use as reasonably determined and communicated by Personio (“<b>Fair Use Principle</b>”). The Fair Use Principle will be exercised by Personio to ensure availability of the relevant functionality for all users. Inappropriate use or excessive use of the relevant functionality shall entitle Personio, after prior notice, to restrict customers’ use of the relevant functionality. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.3 The Software facilitates data exchange with certain systems of third parties (“<b>Third-Party Systems</b>”) via interfaces (“<b>Integrations</b>”). The Personio website provides an overview and description of all available Integrations (“<b>Marketplace</b>”), whose availability to the customer may depend on the Software plan and additional apps. Personio reserves the right to make changes to the Integrations, especially in cases where these are modified or discontinued by the Third-Party System provider. Any Integrations not designated as those of Personio (“<b>Personio Integrations</b>”) are integrations that are provided by and under the sole responsibility of third parties (“<b>Partner Integrations</b>”). The scope of service and the steps required for setup arise from the Marketplace and, in the case of Partner Integrations, primarily from the description provided on the website of the Third-Party System provider. Integrations may only be used for the intended exchange of data with the explicitly designated Third-Party System. Partner Integrations do not constitute Personio Services. The scope of service, prices, term, and any other terms of use for the provision of Partner Integrations, including support, are based on the contractual provisions between the customer and the Third-Party System provider. Personio assumes no liability or warranty for Partner Integrations. In order to use an Integration, the customer must be entitled to use the Third-Party System to be connected. Within the contractual relationship between Personio and the customer, the customer bears sole responsibility for the operation of the Third-Party System and any Partner Integration(s), including its availability. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.4 The customer can switch between the offered plans of the Software and change the maximum number of users that can be administered by a plan. Personio shall invoice any additional amounts without undue delay or as agreed between the parties. Any upgrades will take effect from the date the customer makes or confirms such adjustment. For downgrades and removing any apps the notice periods pursuant to sections 7.2 and 7.3 shall apply accordingly. For the avoidance of doubt, the customer is not entitled to a (pro rata) refund. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.5 Without limiting other rights or remedies, Personio may temporarily suspend (without liability) the customer's access to any portion of the Software and Services, if (a) Personio reasonably determines that (i) there is a threat or attack on the Software or other event that may create a risk to the Software, the customer or any other third party; (ii) the customer's use of the Software disrupts or poses a security risk to the Software or any other third party; or (iii) the customer has exceeded the Fair Use Principle as set out in section 3.2; or (b) Personio has notified the customer that any amount owed by the customer under the Agreement is thirty (30) or more days overdue, and the customer has failed to submit payment in full within five (5) days of receipt of such notice (collectively, “<b>Suspensions</b>”). Personio shall provide notice in advance (where reasonably possible) of any Suspension and provide updates regarding resumption of Software or Services following any Suspension. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-availability-uki" data-id="4-availability-uki">4. Availability (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.1 Personio provides the Software with an availability of 99% on an annual average. Times in which the server cannot be reached due to other technical problems beyond the control of Personio (e.g. force majeure) are excluded. Also excluded is planned maintenance work (e.g. updates to the Software) which takes place outside of Monday to Friday between 9:00 am and 6:00 pm BST/CEST/CET (“<b>Normal Business Hours</b>”). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.2 In case of error reports received outside the support hours, the troubleshooting begins on the following working day. Delays of the troubleshooting that the customer is responsible for (e.g. due to unavailability of a contact person on the customer side or belated notification of the disruption), are not credited towards the troubleshooting time. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.3 Personio is not responsible for any delays, delivery failures, or any other loss or damages resulting from the transfer of data over communications networks and facilities, including the internet. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-customer-responsibilities-uki" data-id="5-customer-responsibilities-uki">5. Customer Responsibilities (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1 During the Trial in accordance with section 2.1, the customer is obligated to review the functionalities of the Software and to notify Personio in writing (including email) about possible defects and other deviations from the Service Description before concluding a fee-based Agreement for the use of the Software. The customer cannot invoke defects and other deviations from the Service Description, which were already known or present during the Trial, but were not reported before the conclusion of a fee-based Agreement for the use of the Software. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2 The customer shall provide at least one qualified contact person together with a deputy, who is entitled to make all necessary decisions, that are required for the contractually agreed provision of Software and Services (commercial, administrative, security, invoicing, etc.) or to bring about such decisions without undue delay. The customer shall inform Personio about any changes of the contact person (including deputy) without undue delay. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.3 The customer is solely responsible for the content and data processed within the Software. The customer shall use the Software only in accordance with the Agreement and within the framework of the applicable statutory provisions and not to infringe any rights of third parties during use. The customer will inform Personio without undue delay in writing (including email) about: (i) the misuse or suspicion of misuse of the Software and Services; (ii) a risk or suspicion of a risk for the compliance of data protection or data security which occurs within the scope of the provision of the Software and Services; (iii) a risk or suspicion of a risk for the service provided by Personio, e.g. due to loss of access data or hacker attack. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4 The customer shall ensure the following technical requirements: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4.1 The connection to the internet in adequate bandwidth and latency is the customer’s responsibility. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4.2 For an optimal use of the offers and functions of the Software the customer shall use the latest versions of the following browser types Google Chrome, Microsoft Edge or Mozilla Firefox or any other browser notified by Personio. Functional cookies are needed for the usability of the Software. If these are not permitted by the customer, Personio shall not be liable for any restrictions resulting from this. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4.3 The customer is responsible for taking appropriate IT security measures to ensure that the use of the Software is subject to appropriate security standards within their own organisation. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4.4 The use of shared accounts (e.g. hr@customer.com) is prohibited. The customer shall ensure that their users of the Software do not share their login data. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5 The customer is responsible for the professional setup and administration of the Account. This applies regardless of whether Personio supports the customer setting up the account in any form. This includes: (i) the professional setup of the Account, in particular the migration of data, configuration of processes and products; (ii) the technical setup of Integrations in the Account and in the Third-Party System, such as determining whether certain data fields should be transferred or how customer-specific values from multiple-selection fields are to be assigned; (iii) verification of the correct functioning of the Integration on the basis of test cases (e.g. concerning the text length of open text fields) before productive use; (iv) the technical integration of interfaces on the customer side in accordance with the specification of incoming and outgoing data, including API key input and the activation of interfaces in the Third-Party System; (v) the administration of the account, in particular the creation of users and roles and the assignment of access. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-grant-of-rights-uki" data-id="6-grant-of-rights-uki">6. Grant of Rights (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.1 Personio grants the customer a worldwide, non-exclusive, non-transferable and terminable licence to access and use for the subscribed for Software for the duration of the Agreement. The customer grants to Personio a worldwide, non-exclusive, non-transferable, terminable and royalty-free licence to use customer content for the sole purpose of providing the Software and Services for the duration of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.2 The rights under section 6.1 shall be applicable to any customer group or affiliate entity to the extent such entity is covered under the relevant plan of the Software or Services. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.3 Personio may process non-personal or anonymous data to develop and improve functionality and the customers’ experience with the Software. For this purpose Personio may anonymise data stored in the Software. The customer agrees that Personio owns all rights in and is free to use any such non-personal or anonymous data in any way it deems fit for development, diagnostic, corrective, security as well as marketing or any other purposes. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4 The customer must not, and most ensure that users do not: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4.1 Resell the Software or make it available (or any part of it) to any unauthorised third party; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4.2 Use the Software to transmit, download or access any information which is unlawful, harassing or offence; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4.3 Access all or part of the Software in order to build a product or service which competes with Personio, or permit the Software to be combined with an unauthorised program without the consent of Personio; or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4.4 Create derivative works from, decomplie, reverse engineer, disassemble or otherwise attempt to derive in whole or in part the source code of, or any internal file generated by, any software which forms part of the Software. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.5 Where a claim is brought by a third party against a party (“<b>Non-infringing Party</b>”) alleging the infringement by the other party (the “<b>Infringing Party</b>”) of its copyright, design or trademark intellectual property rights, the Infringing Party will defend at its expense and pay any settlement and any damages, costs and reasonable legal fees finally awarded against the Non-infringing Party arising out of such claim provided that the Non-infringing Party: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.5.1 Was acting in full accordance of the terms of the Agreement and the infringement is not caused by a third party; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.5.2 Gave notice to the Infringing Party of the claim promptly upon becoming aware of the same; and </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.5.3 Gave the Infringing Party the sole conduct of the defence of the claim and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claims except upon express instructions of the Infringing Party; and </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.5.4 At the Infringing Party’s cost, acts in accordance with the reasonable instructions of the Infringing Party and gives to the Infringing Party such assistance as it shall reasonably require in respect of the conduct of the defence. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.6 In the event of any infringement claim under section 6.5 or awareness of a likely infringement, Personio shall at its option: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.6.1 Procure for the customer the right to continue using the rights granted under the Agreement; or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.6.2 Replace or modify the rights granted under the Agreement to make the customer’s use non-infringing without detrimentally affecting the functionality or performance of the Software or Services; or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.6.3 Where it is not possible using all commercially reasonable endeavours to comply with section 6.6.1 or 6.6.2 terminate the Agreement and refund any pre-paid fees on a prorated basis for any unused period due to such infringement claim. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="7-term-and-termination-uki" data-id="7-term-and-termination-uki">7. Term and Termination (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1 The customer can choose a monthly or a yearly subscription Agreement. For Services, the term of the Software applies unless specifically stated otherwise. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2 In case of Agreements with a monthly subscription, an initial term of one month shall apply. After the expiry of the initial term, the Agreement shall automatically renew on a monthly basis until either party terminates the Agreement with a notice not later than 15 days’ prior to the renewal date. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.3 In case of Agreements with an annual subscription, an initial term of at least one year shall apply or as stated otherwise in the Agreement. After the expiry of the initial term, the Agreement shall automatically renew on a yearly basis, until either party terminates the Agreement with notice not later than 90 days’ prior to the renewal date. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4 Without prejudice to any other rights or remedies to which the parties may be entitled, either party may terminate the Agreement immediately without liability to the other if: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4.1 The other party is in material breach of any of its obligations under the Agreement, and such breach is either not capable of remedy or if such breach is capable of remedy, the party fails to remedy that breach within fourteen (14) days of being notified of such; or</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4.2 The other party experiences an insolvency event. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.5 Notice of termination must be given in writing (including email).</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="8-payment-term-uki" data-id="8-payment-term-uki">8. Payment Term (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.1 The customer agrees to pay the fees for the Software and any applicable Services in accordance with the applicable quote. The customer will be billed dependent on their subscription term as stated in the applicable quote document. The customer authorises Personio to conduct payments by direct debit or as stated in the quote documents. Electronic invoices will be sent to the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.2 The customer acknowledges, and agrees, that a minimum user number commitment will be applied for the subscription term ("<b>User Commitment</b>"). The User Commitment will be initially established in the quote documentation and subsequently can only be increased during the subscription term. In the event of new users being added in between billing periods then the customer will be charged for those users at a prorated rate (the applicable fees on the quote documentation shall apply) from the number of days left in the billing period from the date the new users are added. For annual paying customers, an invoice will be issued to the customer at the end of the calendar month. For monthly paying customers, an invoice will be issued to the customer at the next monthly billing date. Interest shall accrue on past due amounts at the rate of 5% above the base rate of the Bank of England, such interest to be applied from the due date (calculated daily) until payment is received.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.3 All amounts and fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (collectively, “<b>Taxes</b>”). The customer shall be responsible for payment of all Taxes and any related interest and/or penalties resulting from any payments made hereunder, other than any taxes based on Personio’s net income. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.4 For Agreements with a monthly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one month. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.5 For Agreements with a yearly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one year unless the (initial) term agreed upon in the quote is longer than one year. Payment shall be due two weeks from the invoice date. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="9-warranty-claims-and-obligations-in-case-of-defects-uki" data-id="9-warranty-claims-and-obligations-in-case-of-defects-uki">9. Warranty, Claims and Obligations in Case of Defects (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.1 Each party warrants that it has the necessary rights, power and authority to enter into and perform its obligations under the Agreement, and, in the case of the customer, to receive the Software and Services provided to it and its users. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.2 Personio warrants that the Software and Services (outside of the Trial) will be performed in accordance with the Service Description (where utilised in accordance with the Agreement) and will be provided with reasonable care and skill. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.3 Any defects or disruptions of the system availability shall be reported by the customer together with the details of the circumstances of their occurrence without undue delay after it has become known. In case of occurring Software disruptions the customer will support Personio to a reasonable extent in the identification and correction of errors. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.4 Personio shall remedy the defect within a reasonable period of time. In case of reports and disruptions of the system availability which lead to a total failure of the Software and which are received within the support hours (as published by Personio), Personio will attempt to ensure a reaction time of four hours from the beginning of the disruption. In case of minor errors that do not lead to a total failure of the Software and that occur during ongoing operation, Personio will attempt to respond no later than one working day after receipt of the error message. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.5 Personio shall be entitled to show temporary workarounds and to eliminate the actual cause later by making adjustments to the Software, provided that this is reasonable for the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.6 Except as expressly and specifically provided in the Agreement all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law or by usage or course of dealing are, to the fullest extent permitted by applicable law, excluded from the Agreement. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="10-limitation-of-liability-uki" data-id="10-limitation-of-liability-uki">10. Limitation of Liability (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1 Nothing in the Agreement excludes or seeks to limit the liability of Personio:</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1.1 For death or personal injury caused by negligence;</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1.2 For fraud or fraudulent misrepresentation;</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1.3 For any other type of loss or damage which it is not permissible to limit or exclude by law. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.2 Personio shall have no liability to the customer in respect of the Trial. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3 Subject to section 10.1, Personio will not be liable, whether in contract, misrepresentation, tort (including negligence), or otherwise for: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3.1 Any loss of profit, loss of business, loss of opportunity, loss of or depletion of goodwill, or loss or corruption of data or information - in each case whether such loss is direct or indirect; or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3.2 Any form of indirect or consequential loss or third party claims; and </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3.3 Personio's total aggregate liability in respect of any claim or loss arising under the Agreement shall be limited to the total fees paid to Personio in the 12 calendar months immediately preceding the date on which the claim arose. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.4 Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Agreement shall remain in full force and effect. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="11-data-protection-and-confidentiality-uki" data-id="11-data-protection-and-confidentiality-uki">11. Data Protection and Confidentiality (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.1 Personio acts as a processor for the customer data stored and processed in the Software and the customer shall be the data controller of such data. For customers who have already entered into separate data processing terms prior to September 01, 2024, the data processing terns stored remain valid. For all other customers, the controller-processor agreement on the Personio website (www.personio.com/terms/) (“<b>Data Processing Addendum</b>”) is hereby agreed and incorporated and forms an integral part of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2 Both parties may have access to confidential information (whether identified as confidential or not) concerning the business, affairs, software, services of one party or members of its group including technical and functional specifications, pricing and related terms pertaining to Software and/or Services ("<b>Confidential Information</b>") in order to perform obligations under the Agreement. Each party agrees to the following: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.1 Not to use the other party's Confidential Information for any purpose other than to perform its obligations under the Agreement; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.2 Hold the other party's Confidential Information in confidence, and, unless required by law, will not make the other party's Confidential Information available to any third party other than employees, officers, representatives, advisors or sub-contractors who need to know such information for the purpose of carrying out the party's obligations under the Agreement ("<b>Permitted Recipients</b>"). Each party must ensure that all Permitted Recipients are bound by suitable confidentiality obligations equivalent to this section 11.2; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2.3 Take all reasonable steps to ensure the other party's Confidential Information to which it has access to is afforded the same security protection as its own Confidential Information. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3 Confidential Information shall not include information which is: </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.1 In the public domain other than through a breach of the Agreement or an obligation of confidence owed to a party; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.2 In the lawful possession or known to a party before any disclosure; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.3 Disclosed to a party independently by a third party without restriction; </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.4 Is in dependently developed by a party without access to the Confidential Information; or </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3.5 Is required to be disclosed by law or any court or regulatory body. The restrictions contained in sections 11.2 to 11.3 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="12-amendments-uki" data-id="12-amendments-uki">12. Amendments (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.1 Personio has the right to change these GTC at any time or to amend regulations for the use of any newly introduced additional services or features of the Software or Services. Changes and amendments to these GTC shall be announced to the customer by email to the indicated email address not later than four weeks before the scheduled changes come into force. The customer’s consent to the change of the GTC will be deemed granted if the customer does not object to the amendment in writing (including email) within a period of two weeks, beginning with the day following the day of the announcement of the amendment. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.2 Personio reserves the right to modify the Software and/or Services to offer deviating functionalities, unless changes or deviations are not reasonable for the customer. If significant change of the Software supported workflow of the customer and/or limitations in usability of so far generated data go along with the provision of a modified version of the Software or a change of functionality of the Software, Personio will announce this to the customer in writing (including email) at the latest four weeks before the effective date of such a change. If the customer does not object to the change in writing (including email) within a period of two weeks upon receipt of the notification of change, the change shall become part of the contract. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.3 Personio further reserves the right to modify the Software and/or Services to offer deviating functionalities, (i) to the extent necessary to make the services offered by Personio compliant to the (case) law applicable to such services, in particular if the legal situation changes; (ii) to the extent Personio complies with a court order or authority decision addressed to Personio; (iii) to the extent necessary to eliminate security vulnerabilities of the software; (iv) due to significant changes in the services or contractual conditions of third-party providers or subcontracting companies, or (v) to the extent that this is predominantly beneficial for the customer. Personio especially reserves the right to restrict or discontinue the provision of additional functionalities or Integrations if the technical partners for these additional functionalities or the providers of the Third-Party Integrations significantly change or limit their services or terms of service and Personio can therefore no longer reasonably be expected to continue providing the above, such as if the additional expense due to Personio’s involvement would be economically unreasonable. For the case of annual calculation, the customer will receive an appropriate pro rata reimbursement of fees paid in advance, provided that the additional functionality or Integration was invoiced separately. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.4 Personio is entitled to adjust its list prices to compensate personnel cost or other cost increases annually in an appropriate amount. Personio will announce these price adjustments and the effective date of the price adjustments to the customer in writing (including email). The price adjustments shall not apply to the periods the customer has already paid for. If the price increase is more than 5% of the previous price, the customer may object to this list price increase within a period of two weeks from notification. A change in the price resulting from a change in the scope of features or the number of users to be administered shall not be deemed a price adjustment within the meaning of this section 12.4. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.5 If the customer objects to a change within the meaning of this section 12 in accordance with the relevant notification requirements, the proposed change will not be effective and the Agreement shall continue under the existing terms. In this case Personio reserves the right to terminate the Agreement extraordinarily on one month’s notice. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.6 Except as set out in sections 12.1 to 12.4, any variation to the Agreement shall be agreed by the parties in writing (including email). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="13-final-provisions-uki" data-id="13-final-provisions-uki">13. Final Provisions (UK&I)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.1 Amendments to the Agreement shall be made in writing (inclusive email). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.2 Personio may assign its rights or obligations under the Agreement. The customer may assign its rights under the Agreement only with Personio’s prior written consent. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.3 No party who is not a party under the Agreement may enforce any rights under it. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.4 A failure or delay by a party in exercising a right or power (in part or in whole) under the Agreement shall not be construed as a waiver of rights and remedies, nor shall it preclude any further exercise of that right or power. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.5 The Agreement (as it may be varied in accordance with the GTC) constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">13.6 Personio will not be liable to the customer for any failure to perform or for any delay in performance under the Agreement to the extent such non-performance or delay is caused by any circumstance beyond the reasonable control of Personio. 13.7 The Agreement and any claim or dispute arising out of or in connection with it shall be governed by the laws of England and each party submits to the non-exclusive jurisdiction of the courts of England. </p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 07-2024</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20Website%20GTC%20UK%20(Version%2008-23)_final.pdf">Download Version 08-2023</a></p><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="data-processing-addendum-dpa" data-id="data-processing-addendum-dpa">Data Processing Addendum (DPA)</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/Personio_DPA_EN.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-personio_dpa_en-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-personio_dpa_en-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-general-regulations">General Regulations</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-confidentiality">Confidentiality</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-obligations-of-the-controller">Obligations of the Controller</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-instructions">Instructions</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-obligations-of-the-processor">Obligations of the Processor</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-technical-and-organisational-measures">Technical and Organisational Measures</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#7-subprocessors">Sub-Processors</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#8-rights-of-the-data-subjects">Rights of the Data Subjects</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#9-information-and-notification-obligations">Information and Notification Obligations</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#10-disclosure-and-deletion-of-data">Disclosure and Deletion of Data</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#11-liability">Liability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#12-final-provisions">Final Provisions</a></p></td></tr></tbody></table><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1-general-regulations" data-id="1-general-regulations">1. General Regulations</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.1 Introduction, Scope, Definitions</b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1.1 These terms govern the rights and obligations of the customer (“<b>Controller</b>”) and Personio (“<b>Processor</b>”) in the context of the processing of personal data on behalf of the Controller in relation to the Software and Services provided by the Processor (“<b>DPA</b>”). This DPA is designed to comply with the provisions of the EU General Data Protection Regulation (“<b>GDPR</b>”). Where there is any conflict between the terms of this DPA and the Agreement, then the terms of this DPA shall take precedence. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1.2 Unless otherwise defined in this DPA, all capitalised terms shall have the meaning given to them in the Agreement or in the GDPR, as applicable. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1.3 The Controller agrees to the terms of this DPA on behalf of itself and any affiliate(s) who may be involved in the Processing of Personal Data under this DPA. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.2 Scope of Processing, Categories of Data, Data Subjects</b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.1 The Controller acknowledges that the scope of the processing information is at the Controller’s discretion and may vary depending on the use of the Software, the booked plan and apps (if applicable) and Services. As such, details regarding the potential processing information are set out in sections 1.2.2 and 1.2.3. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.2 Data types / categories may include: </p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Personnel master data (e.g. name, address, date of birth, telephone number) </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Contract master data (e.g. information on professional qualifications and school education, information on continuing vocational training, other documents, employment contracts and certificates concluded or issued between the Controller and his employees) </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Accounting and service data (e.g. bank details, absences, vacation plans, sick leave, working hours, employee evaluations, employee communication and notifications) </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Payroll data </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Contract billing and payment data </p></li> </ul><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.3 Categories of data subjects may include in relation to the Controller (or affiliated company of the Controller): </p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Employees - Freelancers, contractors, salaried employees or volunteers </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Former employees - freelancers, contractors, salaried employees or volunteers </p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Future employees, volunteers or applicants </p></li> </ul><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.4 The provision of the contractually agreed data processing takes place exclusively in a member state of the European Union, another state party to the Agreement on the European Economic Area or a state with an adequate level of data protection in accordance with Art. 45 GDPR, as determined by the European Commission. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.5 The Processor shall only carry out an international transfer of personal data to a country outside of the European Economic Area in compliance with the GDPR and shall implement appropriate safeguards to the extent necessary under the GDPR. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2.6 The Processor shall Process Personal Data for the duration of the provision of the relevant Software or Services, unless otherwise agreed upon in writing. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-confidentiality" data-id="2-confidentiality">2. Confidentiality</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">The Processor shall ensure that confidentiality is maintained in accordance with Art. 28 para. 3 S. 2 point (b), 29 and 32 para. 4 GDPR. The Processor shall ensure that any person that it authorises to Process Personal Data shall be subject to confidentiality provisions (whether a contractual or a statutory duty). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-obligations-of-the-controller" data-id="3-obligations-of-the-controller">3. Obligations of the Controller</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.1 The Controller shall be responsible for its own compliance with the GDPR in relation to the use of the Software and Services (as applicable). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.2 The Controller must inform the Processor immediately and in full if they detect errors or irregularities in light of processing with regard to data protection regulations. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.3 If necessary, the Controller shall provide the Processor with the contact person for any data protection issues arising within the scope of this DPA. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-instructions" data-id="4-instructions">4. Instructions</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.1 The Processor shall not Process any Personal Data on behalf of the Controller other than on the documented instructions of the Controller (provided that such instructions are within the scope of the Software/Services) or as necessary to comply with the GDPR. The Processor shall notify the Controller as soon as reasonably practicable if it determines, acting reasonably, an instruction may infringe the GDPR. The Processor shall not be required to comply with such infringing instruction unless and until the matter has been resolved by agreement of the parties. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.2 The Controller designates the persons exclusively authorised to issue instructions within the Software. In the event that no person authorised to issue instructions is appointed, only natural persons authorised to legally represent the Controller are entitled to issue instructions. The Processor may suspend the execution of instructions until the Controller has provided proof of the authority to legally represent the Controller to the Processor. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-obligations-of-the-processor" data-id="5-obligations-of-the-processor">5. Obligations of the Processor</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.1 General Obligations of the Processor</b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1.1 The Processor shall appoint a data protection officer. Contact details (as updated from time to time) of the data protection officer shall be made available on the Processor’s website. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1.2 The Processor shall provide reasonable assistance to the Controller in relation to any data protection impact assessment and prior consultations with the Supervisory Authority, in each case solely in relation to the Processing of the Controller’s Personal Data by, taking into account the nature of the processing and information available to the Processor. The Processor may charge the Controller for any assistance to the extent it is not commercially reasonable for the Processor to provide such assistance without charge (considering volume, complexity and timescale). The Processor shall provide the Controller with details of any estimated applicable fees in advance. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1.3 The Processor shall immediately inform the Controller of any control actions and measures taken by the Supervisory Authority in so far as they relate to this DPA. This shall also apply if a competent authority determines that Personal Data from this Processing has been processed by the Processor and is connected to administrative or criminal proceedings, unless the Processor is obliged by law or by the authorities to refrain from making such notification. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.2 Audit</b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2.1 The Controller is entitled to inspect compliance with the obligations arising from the DPA, the technical and organisational measures (“<b>TOM</b>”) and GDPR upon agreement with the Processor during its usual business hours, taking into account a minimum of 14 days' notice or to have them checked by auditors to be appointed in individual cases. To this end, the Controller may, among other things, inspect the relevant buildings and facilities of the Processor, obtain information or inspect their own data with due regard to the legitimate interests of the Processor. For audits that become necessary due to a security incident or a more than insignificant violation of the provisions for the protection of personal data or provisions of this DPA (“<b>Event-related On-site Audit</b>”), the notification period from sentence 1 shall be reduced to an appropriate period. Furthermore, Event-related On-site Audits are not subject to the restrictions of sections 5.2.3-5.2.4 of this DPA. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2.2 The Processor may make the consent to the audit dependent on the auditor submitting to an appropriate confidentiality agreement. If the auditor commissioned by the Controller is in a competitive relationship with the Processor or if another justified case exists, the Processor has the right to object to the Controller's choice. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2.3 Within the scope of this clause, the Processor is only obliged to tolerate and cooperate in one <b>non</b>-Event-related On-site Audit (without cause) per calendar year. The effort of an <b>non</b>-Event-related On-site Audit (without cause) is generally limited to one day per calendar year for the Processor. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2.4 If and as long as the Processor provides sufficient evidence of the fulfilment of its obligations, in particular the implementation of the TOM and its effectiveness, by means of appropriate evidence, they reserve the right to refuse the <b>non</b>-Event-related On-site Audit from this section. Appropriate evidence may in particular include approved rules of conduct within the meaning of Art. 40 GDPR or an approved certification procedure within the meaning of Art. 42 GDPR. Both parties agree that the submission of certificates or reports by independent bodies, a conclusive company data security concept or a suitable certification by an IT security and data protection audit are also recognised as suitable evidence. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-technical-and-organisational-measures" data-id="6-technical-and-organisational-measures">6. Technical and Organisational Measures</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the Processor shall implement and maintain TOM to ensure an appropriate level of security of the Controller’s Personal Data. The latest version of TOM can be accessed within the Software (currently in “Settings” > “Support” > ”Subscription & Billing” > “Data Processing Information”). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.2 The TOM are subject to technical progress and further development and the Processor may update or modify the security measures from time to time, provided that such updates and modifications do not degrade or diminish the overall security of the Software and Services. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="7-sub-processors" data-id="7-sub-processors">7. Sub-Processors</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1 The current list of sub-processors used by the Processor in accordance with this DPA can be accessed via the Software (currently in “Settings” > “Support” > “Subscription & Billing” > Data Processing Information”). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2 The assignment of sub-processors for the Processing or use of Personal Data is in principle only permitted with the approval of the Controller. For the sub-processors listed within the Software at the time the Agreement is concluded, this approval is granted upon conclusion of the Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.3 The Processor may remove or add new sub-processors. The Processor shall inform the Controller in text by active notification (email) if they intend to remove or engage a new sub-processor. If the Controller raises no reasonable objection on data protection grounds in text form (including email) within 14 days of receipt of the notice, then it shall be taken as an approval of the change. In the event of an objection, if the parties are not able to achieve a resolution, the Processor may terminate the Agreement with immediate effect. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4 The Processor shall enter into an agreement with any sub-processor imposing appropriate contractual obligations on the sub-processor as set out in this DPA and meet the requirements of Art 28 (3) of the GDPR. The Processor shall remain responsible for any act or omission of its sub-processors. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="8-rights-of-the-data-subjects" data-id="8-rights-of-the-data-subjects">8. Rights of the Data Subjects</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.1 If a data subject addresses the Processor with a claim under Chapter III of the GDPR with regard to the rights of the data subjects, the Processor will refer the data subject to the Controller, provided that an assignment to the Controller is possible after indication of the data subject. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.2 The Controller acknowledges that the Software enables comprehensive self-administration of its personal data to assist it in connection with its obligations under GDPR (including its obligations to responding to data subject requests). To the extent the Controller is unable to independently address a request then the Processor shall provide reasonable assistance. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.3 The Processor is not liable if the Controller does not respond to the request of a data subject, does not respond correctly or does not respond in due time and this is solely the fault of the Controller. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="9-information-and-notification-obligations" data-id="9-information-and-notification-obligations">9. Information and Notification Obligations</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">The Processor shall notify the Controller without undue delay upon becoming aware of a Personal Data Breach affecting the Controller’s personal data. Any notification shall be in accordance with Article 33 of the GDPR.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="10-disclosure-and-deletion-of-data" data-id="10-disclosure-and-deletion-of-data">10. Disclosure and Deletion of Data</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1 Upon completion of the data processing, the Processor shall disclose the Personal Data provided in accordance with the following paragraphs. As a rule, the data processing is terminated at the end of the term of the Service Agreement. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.2 The Processor is obliged to keep the Personal Data provided for a period of 30 days after the end of the Agreement. The Controller is entitled at any time until the expiry of this period to demand in text form the disclosure of personal data in a machine-readable format or deletion of the stored personal data or, if possible, to download the data directly from the Software. The Controller is solely responsible for the timely export of their data. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3 If the Controller issues the Processor with binding instructions for deletion in text form, the Processor shall be entitled to carry out the deletion of data even before the expiry of the retention period pursuant to section 10.2. The only exception to this is the data in respect of which the Processor is legally obliged to store. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.4 If the Controller has neither requested the data to be disclosed nor requested the deletion of such data by the end of the period pursuant to section 10.2., the Processor shall be obliged to delete such data. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="11-liability" data-id="11-liability">11. Liability</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.1 Both parties shall be liable in accordance with Article 82 of the GDPR in relation to any loss caused by a breach of this DPA or the GDPR. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2 Any exclusions of liability in this DPA shall not apply in the event of intent or gross negligence or in the event of damage resulting from death or personal injury. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3 In all other respects, liability shall be governed by the Agreement. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="12-final-provisions" data-id="12-final-provisions">12. Final Provisions </h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.1 Both parties are obliged to confidentially treat all knowledge of business secrets and data security measures of the other party that were acquired within the scope of the contractual relationship, even beyond the termination of the Agreement. This also applies in particular to the contents of this DPA, as well as all documents, evidence etc. made available within the framework of the data protection audit. If there are any doubts as to whether information is subject to confidentiality, it shall be treated as confidential until it is released in writing by the other party. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.2 Amendments and supplements to this DPA and all its components - including any assurances given by the Processor - shall be made in text form (including email) in accordance with the GDPR, which may also be in an electronic format, and require an express indication that these terms and conditions have been amended or supplemented. This also applies to the waiver of this formal requirement. The parties agree that adjustments to this DPA shall be concluded in an electronic format in accordance with Article 28 para. 9 GDPR. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.3 Should the data of the Controller be endangered by seizure or confiscation, by insolvency or composition proceedings or by other events or measures of third parties, the Processor shall inform the Controller immediately. The Processor shall immediately inform all parties involved in this connection that the sovereignty and ownership of the data lies exclusively with the Controller as the “responsible party” in the sense of the GDPR. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.4 The law of the Federal Republic of Germany shall apply. The UN Convention on Contracts for the International Sale of Goods (CISG) is not applicable. Exclusive place of jurisdiction for all disputes in connection with this DPA is, if permissible, Munich. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.5 This DPA replaces all previous or concomitant warranties, arrangements, agreements, contracts or notifications among the Controller and the Processor, whether written or oral, with respect to the subject matter of this DPA unless the parties have concluded a DPA before September 01, 2024. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">12.6 Should individual parts of this DPA be invalid, this shall not affect the validity of the remaining parts of this DPA. </p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 09-2024</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20DPA_EN_Version%2008-2023_final.pdf">Download Version 08-2023</a></p><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="general-terms-conditions-for-supporting-services-professional-services" data-id="general-terms-conditions-for-supporting-services-professional-services">General Terms & Conditions for Supporting Services (Professional Services)</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/EN_Personio_GTC_for_supporting_services_Professional_Services.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-en_personio_gtc_for_supporting_services_professional_services-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-en_personio_gtc_for_supporting_services_professional_services-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-object-object">Scope / Conclusion of Contract</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-services">Services</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-customers-duties-and-obligations">Customer’s Duties and Obligations</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-rights-of-use-of-personios-services">Rights of Use of Personio’s Services</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-payment-terms">Payment Terms</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-limitation-of-liability">Limitation of Liability</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#7-confidentiality">Confidentiality</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#8-data-protection">Data Protection</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#9-contractual-services-dienstleistungen">Contractual Services (“Dienstleistungen”)</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#10-work-services-werkleistungen">Work Services (“Werkleistungen”)</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#11-final-provisions">Final Provisions</a></p></td></tr></tbody></table><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1" data-id="1">1. <b>Scope / Conclusion of Contract</b></h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.1 These General Terms and Conditions (“<b>GTC</b>”) apply to the provision, against payment or free of charge, of supporting services by Personio (hereinafter "<b>Personio</b>") towards the customer (hereinafter "<b>Customer</b>") in connection with the web-based HR software-as-a-service (SaaS) of Personio ("<b>Software</b>"). Supporting services shall include consulting and training services, support in configuration and setup services, splitting or merging of Customer accounts in the Software (Account Split/Mergers), data migration services or any task expressly agreed between Personio and the Customer in writing (“<b>Services</b>”). Personio shall provide the Services exclusively in accordance with the GTC and the individual agreements made between the Personio and the Customer in this respect (hereinafter "<b>Orders</b>"). The use of the Software itself is subject to Personio’s separate GTC. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.2 Terms and conditions of the Customer which are contrary to or deviate from these GTC shall not become part of the contract - except in case of express written consent of Personio. These terms and conditions shall also apply if Personio performs the deliverables or services without reservation in the knowledge of conflicting or deviating terms and conditions of the Customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1.3 The contract between Personio and the Customer is concluded by both parties signing or otherwise agreeing on an Order (e.g. by email or phone). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-services" data-id="2-services">2. Services</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.1 The Services to be provided by Personio result from the Orders, any supplementary service descriptions and alternatively these GTC. Services other than those expressly described in the Order are not owed. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.2 Unless expressly agreed otherwise in writing, scheduling commitments and cost estimates are to be understood as non-binding deadlines and estimates. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.3 Descriptions of services are only to be regarded as details of the nature of the service. In case of doubt, the service descriptions are not considered as a guarantee. Guarantees by the Personio shall only be made in writing and, in case of doubt, shall only be interpreted as such if they are designated as a "guarantee". </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.4 Where Personio refers to legal requirements (e.g. tax aspects, consent requirements, data protection requirements) or provides legally relevant texts or content (e.g. role and authorisation concepts) these are merely drafts. Personio does not owe any legal advice and in this respect does not warrant the legal conformity of the mentioned services, especially with regard to the requirements of tax law, labour law or data protection law. The Customer has to specify and check the legal conformity of these services themselves or through legally competent third parties.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-customers-duties-and-obligations" data-id="3-customers-duties-and-obligations">3. Customer’s Duties and Obligations</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.1 Personio depends on the cooperation of the Customer for a successful and timely performance of the Services to be provided by Personio. Personio therefore undertakes to provide all information, documents and content required for a proper performance of the Services in a timely and complete manner (e.g. data to be imported). The Customer is also obliged to point out, unprompted, circumstances which may be of importance for the performance of the Services by Personio and of which the Customer may be aware that they are unknown to Personio. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.2 In the event of any defects or other malfunctions, the Customer is obliged to report them immediately to Personio and to provide the information necessary to rectify the defect. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.3 Further details of the Customer's duties to cooperate and obligations may be set out in the Order. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-rights-of-use-of-personios-services" data-id="4-rights-of-use-of-personios-services">4. Rights of Use of Personio’s Services</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Unless otherwise provided in these GTC or the Order, Personio hereby grants the Customer the non-exclusive, non-transferable and non-sublicensable right to use the Services for the contractually agreed purposes, in case of doubt for the Customer's own business purposes.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-payment-terms" data-id="5-payment-terms">5. Payment Terms</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1 All Services provided by Personio to the Customer shall be remunerated on a time basis, unless a fixed price has been agreed in the Order. The hourly rates stated or referred to in the Order shall apply. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2 If a fixed price has been agreed in the Order, Personio shall perform the Services agreed for the fixed price set out therein. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.3 Unless otherwise agreed, an agreed fixed price will be invoiced when the Order is placed. In the case of remuneration according to time, Personio will invoice the working hours on a regular basis, usually at the end of each calendar month. In the case of remuneration according to time, an activity report must be attached to the invoice, which shows the date or period, duration and content of the activity. Invoicing shall be in 15 minute time units. Personio may issue invoices in electronic form. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.4 Travel must be agreed with the Customer in advance. Travel time is considered 50 percent working time. Travel expenses shall be documented by Personio and reimbursed by the Customer. Travel to and from the Customer’s premises is also considered working time (from Personio's closest office). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.5 All prices are in Euro plus the respective statutory value added tax.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.6 Invoices are payable within 14 days without deductions.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-limitation-of-liability" data-id="6-limitation-of-liability">6. Limitation of Liability</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.1 Personio shall be liable for damages to the extent that such damages a) were caused intentionally or by gross negligence of Personio, or b) were caused by slight negligence of Personio and are due to material breaches of duty which endanger the achievement of the purpose of the contract, or to the breach of duties the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the Customer may rely (cardinal obligations). In all other respects Personio's liability is excluded, irrespective of its legal basis, unless Personio is compulsorily liable by operation of law, in particular due to injury to life, body or health of a person, assumption of an express guarantee (see also clause 2.3), fraudulent concealment of a defect or under the German Product Liability Act. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.2 In case of clause 6.1 sentence 1, letter b) (slight negligent breach of cardinal obligations) Personio's liability is limited to the typically foreseeable damage for a contract of this kind. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.3 To the extent Personio provides its Services free of charge, Personio's liability is limited to intent, fraud and gross negligence, unless Personio's liability is mandatory by law. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.4 The limitations of liability set out in clauses 6.1 to 6.3 also apply to claims against employees, legal representatives and agents of Personio. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="7-confidentiality" data-id="7-confidentiality">7. Confidentiality</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1 “<b>Confidential Information</b>” shall mean any information, no matter whether written or oral, which (i) by its nature is confidential or subject to secrecy or (ii) which the party, whom the information is transmitted to, must have recognised as confidential and a subject to secrecy because of exceptional circumstances. Confidential Information includes, in particular, product descriptions and specifications as well as prices. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1.1 Not to disclose Confidential Information of the respective other party to third parties without express consent (at least in text form).</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1.2 To undertake to use Confidential Information only for contractually agreed purposes.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1.3 To take at least the same precautions as they do in regards to their own Confidential Information. Such precautions shall at least be reasonable to prevent disclosure to unauthorised third parties. In addition both contracting parties are obliged to prevent the unauthorised disclosure or use of Confidential Information by their customers, employees, subcontractors or legal representatives.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1.4 To inform each other in text form of any misuse of Confidential Information.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2 Confidential Information shall not include information which:</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.1 Was known to the other party prior to transmission and without an existing confidentiality agreement,</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.2 Is transmitted by a third party not subject to a similar confidentiality agreement, </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.3 Is otherwise publicly known,</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.4 Was independently developed without using confidential information,</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.5 Is released for publication in text form, or</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2.6 Is required to be transmitted due to a final legally binding court order or authority provided that the party affected by the transmission is informed in time in order to take legal protection actions.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.3 Neither party shall obtain Confidential Information by means of reverse engineering. “<b>Reverse Engineering</b>” in this context means all actions, including observing, testing, examining and reassembling, with the aim of obtaining Confidential Information.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4 The restrictions contained in sections 7.1 to 7.3 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="8-data-protection" data-id="8-data-protection">8. Data Protection</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">If Personio processes personal data of the Customer on behalf of the Customer in the context of the provision of the Services, Personio acts as processor in the sense of Art. 4 No. 8 GDPR and the Customer as controller in the sense of Art. 4 No. 7 GDPR. This is in particular the case for data migrations, account splits/mergers as well as other services which require Personio's access to the Customer's personal data in the Software. The contract/addendum for data processing concluded between Customer and Personio in connection with the provision of the Software pursuant to Art. 28 GDPR shall apply accordingly. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="9-contractual-services-dienstleistungen" data-id="9-contractual-services-dienstleistungen">9. Contractual Services (“Dienstleistungen”)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.1 Unless otherwise agreed, Personio provides its Services as contractual services and therefore does not owe any concrete success. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.2 The general location for the provision of Services is the business premises of Personio, unless the Services necessarily require a presence at the Customer's premises or a corresponding location has been agreed. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.3 Employees assigned by Personio are not subject to any instructions of the Customer in the performance of the activities assigned to them. The assigned employee is free in the organisation of his activity (time, duration, type and place of work performance). However, they must take into account special operational concerns and requirements in connection with the activity. Furthermore, the assigned employee is not bound with regard to the place of work or the working hours. However, project-specific time requirements of the Customer shall be considered after consultation (e.g. meeting dates). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.4 If Personio cannot perform its Services due to a default of acceptance by the Customer or any other reason arising from the Customer's business sphere, the provisions of § 615 German Civil Code shall apply.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="10-work-services-werkleistungen" data-id="10-work-services-werkleistungen">10. Work Services (“Werkleistungen”)</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.1 Insofar as the parties have agreed on the applicability of the provisions of the contract for work services, the provisions of this Clause 10 shall apply. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.2 The Customer is obliged to inspect all Services without delay, unless otherwise agreed, within two weeks from the time of provision and to give notice of any recognisable and/or identified defects without delay in writing, giving a precise description of the defect (acceptance). Acceptance shall be deemed to have taken place if the Customer does not accept the Services within a reasonable period of time set by Personio, although they are obliged to do so. The same shall apply in the event that the Services are paid for without reservation or are used for a period of more than two weeks. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.3 A material defect shall be deemed to exist if the performance owed cannot be used in accordance with the contract so that the purpose pursued with it under the contract cannot be achieved or can only be achieved with considerable difficulty. An insignificant defect does not justify refusal of acceptance. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.4 In case of a defect Personio has the choice of subsequent performance. The supplementary performance has to be effected within a reasonable period of time irrespective of the number of attempts. The Customer does not have the right of self-execution. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">10.5 Claims of the Customer due to a defect in Services under a contract for work services shall become statute-barred twelve (12) months after the statutory commencement of the limitation period. In the event of intentional or grossly negligent breaches of duty, fraudulent concealment of a defect, personal injury, claims under the German Product Liability Act and the assumption of a guarantee, the statutory provisions on the statute of limitations shall apply; in the event of an assumption of a guarantee, however, this shall only apply unless the respective guarantee agreement provides otherwise. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="11-final-provisions" data-id="11-final-provisions">11. Final Provisions</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.1 Section 312 i para. 1 nos. 1, 2 and 3 German Civil Code as well as Section 312 i para. 1 sentence 2 German Civil Code, which provide for certain obligations of a company in the case of contracts in electronic business transactions, are waived. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.2 The contract shall be governed exclusively by German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.3 If the Customer is a company, a legal entity under public law or a special fund under public law, Munich is hereby agreed as the place of jurisdiction for all disputes arising from this contract. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.4 The Customer may only set-off against claims of Personio with such counterclaims which are undisputed, legally established or ready for decision. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.5 The Customer is only entitled to exercise a right of retention insofar as the counterclaim on which they base the right of retention is undisputed, legally established or ready for decision and is based on the same contractual relationship. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.6 Except within the scope of Section 354 a of the German Commercial Code, the Customer may assign claims under this contract to third parties only with Personio's prior written consent, which Personio will not unreasonably withhold. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">11.7 If any provision of these GTC are or becomes invalid, the validity of the remainder of the contract shall not be affected thereby. In this case, the parties agree to replace the invalid provision with a valid provision which corresponds as closely as possible to what was originally intended. The same applies to gaps in the contract. </p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 08-2023</p><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="special-terms-of-use-for-personio-posting-bundles" data-id="special-terms-of-use-for-personio-posting-bundles">Special Terms of Use for Personio Posting Bundles</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/EN_Personio_PPB_Terms.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-en_personio_ppb_terms-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-en_personio_ppb_terms-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-scope-of-application">Scope of Application</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-definitions">Definitions</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-services-of-personio">Services of Personio</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-conditions-of-use">Conditions of Use</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-placement-of-job-ads">Placement of Job Ads</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-indemnification-obligations">Indemnification Obligations</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#7-contract-term">Contract Term</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#8-remuneration">Remuneration</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#9-final-provisions">Final Provisions</a></p></td></tr></tbody></table><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1-scope-of-application" data-id="1-scope-of-application">1. Scope of Application</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">These special Terms of Use ("<b>sTU</b>") govern the rights and obligations of Personio and the customer for the provision of Advertisement Packages. These sTU supplement the General Terms and Conditions of Personio. In the event of any inconsistency, these sTU shall prevail.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-definitions" data-id="2-definitions">2. Definitions</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">In this sTU the following terms shall have this meaning:</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.1 "<b>Job Ad</b>" means a single job posting on an advertising platform (<i>e.g., job posting on LinkedIn with a 30-day term for a specific position</i>). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.2 "<b>Job Board</b>" means a platform that publishes job advertisements (<i>e.g., Monster or indeed</i>). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.3 "<b>Posting</b>" means an advertising product of a particular Job Board (<i>e.g., a Job Ad with a particular duration or click count</i>). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.4 "<b>Posting Bundle</b>" means a number of Postings of a Job Board selected by customer with quantity specification (<i>e.g., five 30-day Job Ads and one 60-day Job Ad each on LinkedIn</i>). The customer may combine multiple Posting Bundles (<i>e.g., five 30-day and one 60-day Job Ads on LinkedIn and one 30-day Job Ad on Monster</i>). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.5 "<b>Billing Period</b>" means the term selected by the customer (<i>e.g., 3 months or 12 months</i>) for the booked Posting Bundle, within which the Job Ads are generally to be consumed and which is then automatically renewed. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.6 "<b>Contract Term</b>" means the entire contract term for the Posting Bundle and corresponds to the automatically renewing Billing Period in each case. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2.7 "<b>Credit</b>" means the authorization to place certain Postings. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-services-of-personio" data-id="3-services-of-personio">3. Services of Personio</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.1 Personio provides the customer with the product "Personio Posting Bundle" during the Contract Term. For this purpose, the customer compiles one or more Posting Bundles and selects a Billing Period. The combination options and the price (per Billing Period) for the Posting Bundle result from the information provided by Personio (including a possible online configurator). The information itself does not constitute a binding offer by Personio. During the Contract Term, customers may place Job Ads on the Job Boards via their Personio account to the extent of the respective Posting Bundle and the remaining Credit (see section 4). Personio does not provide the draft or design of Job Ads or professional support as part of its service. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.2 At the beginning of a Billing Period, the customer receives a Credit of Job Ads according to the Job Ads Package. If the customer places corresponding advertisements, the Credit is reduced. If the Credit obtained for the first time in a Billing Period is not used, this Credit will be transferred to the next Billing Period ("<b>Carryover</b>"). If the transferred Credit is not used in the following Billing Period, the Credit expires without replacement, i.e. no further transfer and no refund is possible ("<b>Expiry</b>"). When posting Job Ads, old Credit (i.e. Credit earned in the previous Billing Period) is used up first. All Credit expires at the end of the contract (see section 7.2, 7.4 and 7.6). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.3 If Personio and customer agree on a refill of the Credit (also called "<b>Refill</b>"), the following applies, unless otherwise agreed: The Credit will be increased by the number of Postings in the Posting Bundle (<i>e.g. 10 StepStone Job Ads booked, 9 used, Refill increases Credit to 11 Job Ads</i>). With the Refill, the Billing Period starts again from the beginning without any Carryover or Expiry of Credits. The current Billing Period is therefore extended by the period of the Billing Period that has already expired (<i>e.g. Billing Period of 12 months, Refill after 10 months, Billing Period runs for a total of 22 months, i.e. 12 more months from the Refill</i>). </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3.4 If the parties agree on an increase of the number of Postings of a Posting Bundle (<i>e.g. 10 instead of 5 StepStone ads</i>) during the Contract Term, the following applies: With the upgrade, the Billing Period starts anew without any Expiry of Credits. The current Billing Period is therefore extended by the period of the Billing Period that has already expired. A reduction in the number of Postings of a Posting Bundle (also called "<b>Downgrade</b>") is only effective at the end of the Billing Period; in the event of a Downgrade, a new Billing Period begins with the changed Posting Bundle, a Carryover or, if applicable, an Expiry occurs in accordance with section 3.2. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-conditions-of-use" data-id="4-conditions-of-use">4. Conditions of Use</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.1 Requirements for the use of Posting Bundles are </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">a) valid contract between the customer and Personio for the paid use of Personio, and </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">b) Recruiting option booked by the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4.2 If these requirements are not (or no longer) met, the contract does not come into effect or ends automatically (see section 7). </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-placement-of-job-ads" data-id="5-placement-of-job-ads">5. Placement of Job Ads</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.1 The placement of job advertisements by the customer is possible exclusively via the Personio account with the technical functionalities and modalities of advertisement placement provided therein. For this purpose, the advertisement must be published on the customer's career page in Personio and the publication is carried out in the Personio standard design. Personio places the ads according to the customer's specifications. There is no contract between the customer and the Job Board, Personio acts as an "intermediary" and not as a legal representative of the Job Board or the customer. The customer owes the remuneration for the advertisements to Personio, not to the advertisement portal. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5.2 For the placement of job advertisements, the contractual terms (e.g. regarding inadmissible contents) and service description (e.g. publication period and environment) of the Job Board at the time of the placement of the individual Job Ad shall apply accordingly between Personio and the customer. These are available at <a class="underline" href="https://hr.personio.de/hubfs/EN_Personio_Posting_Bundles_Service_Description.pdf?__hstc=67273102.5d2620cbf6792696a435e21613a661c9.1684221304096.1685623701816.1687160709956.5&__hssc=67273102.1.1687160709956&__hsfp=2845289187"><u>Personio Posting Bundle Service Description</u></a>. The customer shall familiarise themselves with them in advance and undertake towards Personio to comply with the contractual terms. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-indemnification-obligations" data-id="6-indemnification-obligations">6. Indemnification Obligations</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.1 If third parties (including operators of Job Boards) assert claims or legal violations against Personio based on the allegation that the customer has violated its contractual obligations arising from the contractual terms of the Job Boards or has placed Job Ads in an illegal manner (e.g. violation of competition or copyright law), the following shall apply: The customer shall indemnify Personio against such claims, provide reasonable assistance to Personio in the legal defence and indemnify Personio against the costs of the legal defence without undue delay. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.2 Prerequisite for the indemnification obligation according to section 6.1 is that Personio informs the customer about asserted claims in writing or in text form without undue delay, does not make any acknowledgements or equivalent declarations and enables the customer to conduct - as far as possible - all judicial and extrajudicial negotiations about the claims at the customer's expense. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="7-contract-term" data-id="7-contract-term">7. Contract Term</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.1 The contract is concluded by offer and acceptance (e.g. confirmation email of the customer or signed offer). The contract begins, unless otherwise agreed, at the time of the conclusion of the contract under the condition precedent that the conditions of use of section 4 are met. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.2 The Contract Term for a Posting Bundle corresponds to the Billing Period selected by the customer for the Posting Bundle. The contract will be automatically renewed for the same period of time, unless it has been terminated by the customer or Personio with a notice period of one month with effect from the end of the Billing Period. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.3 Notice of termination must be given in text format. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.4 If the conditions of use according to section 4 are no longer met, i.e. the Recruiting option or the Personio contract ends, the Contract Term for the Posting Bundle ends automatically as well. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.5 Personio is entitled to terminate the Contract with a notice period of one month if Personio discontinues or significantly changes the product "Personio Posting Bundle" as a whole. Any fees paid in advance for unused Job Ads will be refunded pro rata by Personio in this case. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">7.6 At the end of the Contract Term, the Credit not used until then will be forfeited without replacement. The Job Ads not placed until the end of the contract cannot be placed again and no refund will be made. This does not apply in case of an extraordinary termination by the customer, if the reason for the termination was a culpable breach of duty by Personio. If a Job Ad was placed before the end of the contract and the duration of the display of the Job Ad on the Job Board extends beyond the end of the contract, the Job Ad shall continue to exist and these sTU shall continue to apply accordingly with respect to this Job Ad until its end. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="8-remuneration" data-id="8-remuneration">8. Remuneration</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.1 The customer shall pay Personio the agreed remuneration (package fee) for the Posting Bundle per Billing Period, plus the applicable value added tax. A refund of the package fee for unused or expired Job Ads is excluded unless otherwise stated within these sTU. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">8.2 The package fee is due in advance at the beginning of each Billing Period and will be invoiced by Personio via the Personio account as a PDF. In case of payment by bank transfer the payment term is 14 days. In case of payment by direct debit, Personio will inform the customer about the SEPA Direct Debit procedure before the direct debit is executed with reasonable notice, usually two days in advance. However, the parties agree that the period for the preliminary information of the SEPA Direct Debit will be shortened to one day. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="9-final-provisions" data-id="9-final-provisions">9. Final Provisions</h3></div><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.1 Section 12 of the GTC shall also apply with respect to this sTU. An amendment of the sTU may occur in particular if the contractual terms of the Job Boards change significantly. Personio may also adjust the prices of Posting Bundles if and to the extent that the purchase prices of the portals change. Personio will announce the changed prices to the customer four weeks before the time of effectiveness together with the reason for the change and grant the customer a right to object. If the customer does not object, the new prices shall be deemed accepted. Personio undertakes to separately indicate this effect of omitting an objection to the customer in the announcement. If the Customer objects, the contract term shall end with effect from the beginning of the announced changed prices; any fees paid in advance for unused Job Ads shall be refunded by Personio in this case. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.2 In particular, sections 10 (Limitation of Liability), 11 (Data Protection and Confidentiality) and 13 (Final Provisions) of the GTC shall also apply with respect to this sTU. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">9.3 For the conclusion of the contract the German version is the sole legally binding version.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Please note that this is a courtesy translation only and has no legally binding character.</i></p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 08-2023</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"></p><div class="pso-headline text-2xl sm:text-4xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h2 id="supplemental-terms-for-personio-payroll-app" data-id="supplemental-terms-for-personio-payroll-app">Supplemental Terms for Personio Payroll App</h2></div><a href="https://hr.personio.de/hubfs/EN_Downloads/EN_Payroll_App_Supplemental_Terms.pdf" class="pso-link leading-140 text-s justify-center xs:leading-[1.15rem] text-white bg-black rounded-[40px] px-8 py-3 min-h-[48px] text-center relative hover:shadow-elevationThree transition-all ease-in focus-visible:outline-focus-state w-fit mb-8 font-bold flex items-center" aria-disabled="false" tabindex="0" id="-hr-personio-de-hubfs-en_downloads-en_payroll_app_supplemental_terms-pdf-download[object-object]" rel="noopener noreferrer " data-testid="a:main::s:page::c:link::i:-hr-personio-de-hubfs-en_downloads-en_payroll_app_supplemental_terms-pdf-download[object-object]">Download<span class="inline-block ml-spacer-3xxs" data-testid="a:main::s:page::c:icon-ArrowDown"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M20.8583 11.6962L20.5718 11.411C20.3822 11.2223 20.0756 11.2223 19.8859 11.411L12.6882 18.5809V3.48201C12.6882 3.2169 12.4703 3 12.204 3H11.8005C11.5343 3 11.3164 3.2169 11.3164 3.48201V18.5809L4.11457 11.411C3.92494 11.2223 3.61831 11.2223 3.42868 11.411L3.14222 11.6962C2.95259 11.885 2.95259 12.1903 3.14222 12.3791L11.6553 20.8584C11.8449 21.0472 12.1515 21.0472 12.3412 20.8584L20.8542 12.3791C21.0479 12.1863 21.0479 11.885 20.8583 11.6962Z" fill="currentColor"></path></svg></span></a><table><tbody><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">1. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#1-provision-of-personio-payroll-app">Provision of Personio Payroll App</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">2. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#2-personio-payroll-app">Personio Payroll App</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">3. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#3-customer-responsibilities">Customer Responsibilities </a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">4. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#4-payment-terms">Payment Terms</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">5. </p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#5-change-control">Change Control</a></p></td></tr><tr><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">6.</p></td><td><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><a class="underline" href="#6-final-provisions">Final Provisions</a></p></td></tr></tbody></table><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>Background</b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">These terms shall govern your subscription to Personio Payroll App and are supplemental to the Personio General Terms and Conditions (“<b>GTC</b>”) and the Data Processing Addendum (“<b>Personio Payroll Terms</b>”) . </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Background commentary to our Personio Payroll Terms is provided at the top of each section.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="1-provision-of-personio-payroll-app" data-id="1-provision-of-personio-payroll-app">1. Provision of Personio Payroll App</h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>We will work together to qualify and implement the Personio Payroll App in a structured manner under the key headings of this section.</i></p></li><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Personio will be reliant upon you providing assistance and information in order to set-up the Personio Payroll App.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.1. Personio Software: </b>The customer acknowledges that an active subscription to a Personio plan (for customers who entered into an Agreement prior to August 08, 2023: Software version) is required in order to access the Personio Payroll App. In the event the customer terminates its Personio plan subscription then the Personio Payroll App shall also be terminated in alignment.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.2. Qualification: </b>The customer shall complete the Personio qualification questionnaire in order to identify its specific requirements and determine alignment with Personio Payroll App. The customer will ensure that all information provided is accurate and complete. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.3. Implementation: </b>The parties will work together to produce an implementation plan based on Personio standard methodology and documentation (“<b>Implementation Plan</b>”). The framework for implementation of the Personio Payroll App will be detailed in the Implementation Plan. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.4. Scope: </b>The parties will work together to produce an overall service scope for the provision of the Personio Payroll App (“<b>Service Scope</b>”). The Service Scope shall identify all applicable service elements in-scope for the customer and will be based on assumptions dependent on the information supplied by the customer. The customer acknowledges that the Service Scope may be subject to change if it is determined that an assumption is incorrect; there are changes to the customer’s requirements; delays or other factors which may require a change to the Service Scope.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.5. Set-up: </b>Personio shall notify the customer when the Personio Payroll App is accessible in a live environment. The customer shall ensure that prior to the initial payroll processing date; all requested information has been submitted, any authorisation documentation has been completed and any prior payroll services or arrangements have been terminated. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>1.6. Reliance: </b>The customer acknowledges that the complete, accurate and timely supply of information is essential to the preparation of documentation under this section and that Personio will rely on the information provided in determining the suitability of the Personio Payroll App for the customer. Personio shall be entitled to withdraw the Personio Payroll App or update the Implementation Plan / Service Scope to reflect any post qualification changes notified by the customer.</p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="2-personio-payroll-app" data-id="2-personio-payroll-app">2. Personio Payroll App</h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i></i></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>We have identified notable aspects of the Personio Payroll App in this section.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.1. Services: </b>Personio shall provide the Personio Payroll App in accordance with the Service Scope as agreed from time to time in accordance with the Personio Payroll Terms during the subscription term. The customer shall use the Personio Payroll App in accordance with these Personio Payroll Terms and the agreed Service Scope.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.2. Professional Services: </b>The customer may instruct Personio to carry out supplemental or out-of-scope activities in addition to the Service Scope. Such additional services, and any associated fees, will be scoped for viability and documented by Personio under a separate agreement. The <a class="underline" href="https://www.personio.com/terms/#general-terms-conditions-for-supporting-services-professional-services"><u>General Terms and Conditions for Supporting Services (Professional Services)</u></a> on the Personio website apply.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.3. Support: </b>Personio shall provide support services in accordance with the GTC and the applicable support plan for the selected Personio Payroll App plan. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.4. Group Companies: </b>Section 6.2 GTC applies accordingly for the Personio Payroll App depending on the chosen Personio Payroll App plan. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.5. Errors: </b>The customer shall notify Personio immediately on becoming aware of any error, omission, or discrepancy in any information or record supplied or provided in connection with the Personio Payroll App. In the event, Personio is required to rectify any error additional fees may be applicable. To the extent any such error is due to a technical error caused by the Software then such correction shall be done at no additional cost.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.6. Records: </b>Production of statutory and legislative reports and forms generally accepted as being delivered by an payroll provider is included in the Personio Payroll App and Personio shall provide an outline of what records and documentation can be supplied as part of the Service Scope. Additional fees may apply to any out-of-scope items requested by the customer. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.7. Audit: </b>To the extent the customer is required to respond to any governmental authority regulatory audit with respect to any activity relating to the Personio Payroll App, Personio shall provide reasonable assistance, where possible, in responding to such audits or requests for information. In the event, the customer requires Personio to engage directly with any auditor on its behalf then it shall be a chargeable professional service. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>2.8. Payslip production: </b>Personio shall make available to the customer electronic payslips only. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="3-customer-responsibilities" data-id="3-customer-responsibilities">3. Customer Responsibilities</h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i></i></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>We recognise the importance of collaboration and this section outlines areas of your responsibility to enable our relationship to succeed in delivering the Personio Payroll App.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.1. Payroll Owner: </b>The customer shall designate at least two payroll owners to be responsible for the customer’s account and key contact points for Personio for Personio Payroll matters.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.2. Authorisation: </b>The customer shall be registered with appropriate regulatory bodies and ensure that appropriate power of attorneys are in place for payroll representation and filing by Personio. The customer shall be responsible to ensure the continuation of any registrations and authorisations. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.3. Collaboration: </b>The customer shall work collaboratively with Personio to ensure it can perform its obligations in an accurate and timely manner. Personio shall not be liable for any delays or failure to perform due non-cooperation by the customer.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.4. Accuracy: </b>The customer will retain responsibility in verifying the accuracy, timeliness and completeness of any information inputted (or by any other method) via the Personio Payroll App. Any claim that arises due to the inaccurate, incomplete or delayed information provided by the customer will be the customer’s sole responsibility. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.5. Approval: </b>The customer shall check and approve all payroll information to ensure that the specific payroll is accurate prior to the payroll run being approved. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.6. Documentation: </b>The customer agrees to execute and deliver additional documents from time to time in order for Personio to provide the Personio Payroll App.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>3.7. Change Notification: </b>The customer must inform Personio as soon as possible of any planned or potential changes in its business that may be relevant to or affect the Personio Payroll App or Service Scope. Any resulting changes must be in accordance with Section 5 (Change Control) of the Personio Payroll Terms.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"> </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="4-payment-terms" data-id="4-payment-terms">4. Payment Terms </h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i></i></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Breakdown of fees will be provided and payments of fees will be managed in accordance with this section.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>4.1. Payment: </b>The customer shall pay all fees in accordance with the terms and methods set out in the applicable offer or as notified by Personio in relation to the Personio Payroll App. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>4.2. Subscription Fees: </b>The customer shall pay a monthly subscription fee under the relevant plan per payroll employee per month (“<b>PPEPM</b>”). Personio shall issue invoices monthly in arrears based on the total PPEPM for the preceding month. The billing period for the subscription fees shall commence from the date Personio notifies the customer that Personio Payroll App is accessible in a live environment. The monthly subscription fee must be paid by either direct debit (SEPA) or credit card.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>4.3. One-time Fees: </b>Any one-time fees shall be due in advance and payable on receipt of an invoice. Payments shall be due two weeks from the date of the invoice. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>4.5. Corrections: </b>In the event, Personio determines that it has previously incorrectly invoiced the customer, it shall issue a corrected invoice.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"> </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="5-change-control" data-id="5-change-control">5. Change Control </h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i></i></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>We recognise that over time circumstances changes will occur and our relationship will evolve. This section outlines how we will collaborate to manage specific changes to the Personio Payroll App.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.1. Plan Change: </b>Personio may make available to the customer different plans of the Personio Payroll App from time to time, as detailed on its website or otherwise notified. The customer may elect to either upgrade or downgrade plans in accordance with Section 3.4 of the GTC, in which case Personio shall confirm the relevant process for either upgrading or downgrading plans. </p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.2. Scope Change: </b>In the event a change in the Service Scope is required due a customer notification then the parties shall mutually agree to the change and the fees associated with such change. Any such change shall be subject to an assessment by Personio on viability, capability, resource and timescale.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.3. Required Change: </b>The customer acknowledges that certain changes may be required in order for Personio to continue to perform the Personio Payroll Apps in the event of regulatory/legal requirements or the existing plan and Service Scope becoming unsuitable for the customer. Such changes shall be notified in writing to the customer as far in advance as practicable, but no less than 30 days in advance of the change.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.4. Procedure: </b>Any agreed change under this section shall document the necessary change(s) in scope, service, timescale and fee in writing, which shall be subject to these Personio Payroll Terms. Subject to section 5.5, unless and until a change has been agreed by the parties in accordance with this section it shall not take effect.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>5.5. No Change: </b>In the event, a change is not approved or agreed; the existing arrangement, to the extent possible, shall continue without the change. If the Personio Payroll App cannot be provided without the relevant change then Personio reserves the right to terminate the subscription for Personio Payroll App on three months’ notice. </p><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h3 id="6-final-provisions" data-id="6-final-provisions">6. Final Provisions</h3></div><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i></i></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>Commentary:</i></p><ul class="[&_li]:pl-8"><li class="relative my-5 items-center before:absolute before:left-2 before:inline-block before:text-gray-seven before:content-["•"]"><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><i>General provisions dealing with miscellaneous points around the Personio Payroll App.</i></p></li> </ul><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b></b></p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>6.1. Insights: </b>Any information that Personio provides in connection with the Personio Payroll App shall be for informational purposes only and shall not be construed by the customer as legal, tax or accounting advice. The customer shall make any decisions on the basis of professional and authorised advice.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>6.2. Role: </b>Personio is not party to any employment or other arrangement entered into between the customer and its employees. Personio will not be responsible for fulfilling any legal obligation that may arise in relation to pay as a consequence of the relationship between the customer and its employees.</p><p class="mb-8 w-full last:mb-0 last:empty:before:content-none"><b>6.3. Post Termination: </b>Personio shall have no obligation to undertake any activities in relation to Personio Payroll App on termination. The customer will be responsible for extracting all data from the Software prior to the subscription termination. Personio may provide professional services in relation to post termination activities.</p><hr/><p class="mb-8 w-full last:mb-0 last:empty:before:content-none">Version 10-2023</p></div></div></div></div></div></div></div></div></div></div></div></main><div class="lg:px-spacer-lg-sm"><footer class="relative bg-white" data-testid="a:footer"><div class="py-[2rem] md:py-[3.75rem] mt-5 mx-4 lg:mx-0 bg-gray-thirteen non-white-component rounded-[20px] col-span-full" data-component-id="C000-BaseLayout"><div class="lg:px-spacer-xs px-spacer-1xxs debug6 mx-auto"><div class="grid lg:grid-cols-2xl lg:gap-x-spacer-xs grid-cols-md justify-center max-w-layout-max mx-auto layout-grid-container"><div class="col-span-full grid grid-cols-md gap-x-spacer-3xxs lg:grid-cols-2xl lg:gap-x-spacer-3xxs lg:gap-x-spacer-xs"><div class="pso-newsletter-subscription col-span-full text-center" data-testid="a:footer::s:newsletter-signup"><div class="pso-headline text-xl sm:text-3xl leading-120 font-bold mb-2.5 md:mb-6 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"/></a><div class="mb-spacer-xxs mt-spacer-xs flex w-full max-w-full items-center pr-8 lg:w-[24vw]"><a href="https://play.google.com/store/apps/details?id=com.personio&hl=en&gl=US" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state mr-spacer-1xxs w-[80px] lg:w-[132px]" target="_blank" aria-disabled="false" tabindex="1" id="-play-google-com-store-apps-detailsid=com-personiohl=engl=us-undefined" rel="noopener noreferrer " aria-label="Personio on Google Play store" data-testid="a:footer::s:footer-layout::c:app-logos::c:link::i:-play-google-com-store-apps-detailsid=com-personiohl=engl=us-undefined"><img loading="lazy" src="/marketplace/playStore.png" alt="Personio on Google Play store" width="132" height="38"/></a><a href="https://apps.apple.com/de/app/personio/id1470197212" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state w-[72px] lg:w-[118px]" target="_blank" aria-disabled="false" tabindex="0" id="-apps-apple-com-de-app-personio-id1470197212-undefined" rel="noopener noreferrer " aria-label="Personio on Apple App store" data-testid="a:footer::s:footer-layout::c:app-logos::c:link::i:-apps-apple-com-de-app-personio-id1470197212-undefined"><img loading="lazy" src="/marketplace/appStore.png" alt="Personio on Apple App store" width="118" height="38"/></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="company">Company</h5></div><div><a href="https://www.personio.foundation/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-www-personio-foundation-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-www-personio-foundation-[object-object]"><span class="pr-3">Personio Foundation</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-press-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-about-personio-press-[object-object]" href="/about-personio/press/"><span class="pr-3">Newsroom</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-personio-green-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-personio-green-[object-object]" href="/personio-green/"><span class="pr-3">Personio Green</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-diversity-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-about-personio-diversity-[object-object]" href="/about-personio/diversity/"><span class="pr-3">Diversity</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-sustainability-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-about-personio-sustainability-[object-object]" href="/about-personio/sustainability/"><span class="pr-3">Sustainability</span></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="getting-started">Getting Started</h5></div><div><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-faq-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-faq-[object-object]" href="/faq/"><span class="pr-3">FAQ</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-security-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-security-[object-object]" href="/security/"><span class="pr-3">Security and Trust</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-implementation-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-implementation-[object-object]" href="/implementation/"><span class="pr-3">Implementation Process</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-partner-[object-object]" rel="" data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-partner-[object-object]" href="/partner/"><span class="pr-3">Partner Program</span></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="support">Support</h5></div><div><a href="https://community.personio.com/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-community-personio-com-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-community-personio-com-[object-object]"><span class="pr-3">Voyager Community</span></a><a href="https://support.personio.de/hc/en-us/articles/6018676072733??utm_source=website&utm_medium=footer" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-support-personio-de-hc-en-us-articles-6018676072733utm_source=websiteutm_medium=footer-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-support-personio-de-hc-en-us-articles-6018676072733utm_source=websiteutm_medium=footer-[object-object]"><span class="pr-3">Product Updates</span></a><a href="https://developer.personio.de/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-developer-personio-de-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:footer-layout::c:contact-section::c:footer-nav-section::c:link::i:-developer-personio-de-[object-object]"><span class="pr-3">Developer Hub</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-customer-advisory-board-[object-object]" rel="" 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loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg" src="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg" alt="Capterra 4.4 rating article" width="278" height="91" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure><figure data-component-id="C007" data-testid="undefined::c:image" class="pso-image aspect-none mb-4 flex w-28 items-center px-spacer-1xxs lg:mb-0"><picture><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1280" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1280" media="(min-width: 1024px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1024" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1024" media="(min-width: 640px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=640" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=640" media="(min-width: 480px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=480" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=480" media="(min-width: 100px)" type="image/webp"/><img loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png" src="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png" alt="G2 review for Personio" width="400" height="200" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure></div></div></div></div></div></div></div></div></div><div class="block lg:hidden"><div class="col-span-full" data-component-id="C000-BaseLayout"><div class="lg:px-spacer-xs px-spacer-1xxs debug6 py-spacer-lg mx-auto"><div class="grid lg:grid-cols-2xl lg:gap-x-spacer-xs grid-cols-md justify-center max-w-layout-max mx-auto layout-grid-container"><div class="col-span-full grid grid-cols-md gap-x-spacer-3xxs lg:grid-cols-2xl lg:gap-x-spacer-3xxs lg:gap-x-spacer-xs"><div class="col-span-full"><a class="pso-link leading-140 hover:underline focus-visible:outline-focus-state" aria-disabled="false" tabindex="0" id="homepage" rel="" aria-label="Personio homepage" data-testid="a:footer::s:mobile-layout::c:personio-logo::c:link::i:homepage" href="/"><img width="150px" class="mb-spacer-lg" alt="Personio logo" src="data:image/svg+xml;base64,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data-component-id="C010" class="pso-accordion w-full"><div data-component-id="C008" class="pso-accordion" data-testid="a:footer::s:mobile-layout::c:single-accordion"><div class="pso-divider box-border w-full mb-undefined" data-component-id="C004"><div class="border-gray-zero w-full border-t-2"></div></div><details class="inline-block w-full"><summary class="px-spacer-none relative list-none inline-block w-full h-auto cursor-pointer text-s sm:text-xl leading-120 font-bold py-spacer-lg-md"><div class="flex justify-between text-xl">Helpful Links<svg width="18" height="18" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M19.6667 11H13V4.33333C13 4.14917 12.8508 4 12.6667 4H11.3333C11.1492 4 11 4.14917 11 4.33333V11H4.33333C4.14917 11 4 11.1492 4 11.3333V12.6667C4 12.8508 4.14917 13 4.33333 13H11V19.6667C11 19.8508 11.1492 20 11.3333 20H12.6667C12.8508 20 13 19.8508 13 19.6667V13H19.6667C19.8508 13 20 12.8508 20 12.6667V11.3333C20 11.1492 19.8508 11 19.6667 11Z" fill="currentColor"></path></svg></div></summary><div class="mb-10 text-s"><div class="grid gap-spacer-xxs lg:grid-cols-2"><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="company">Company</h5></div><div><a href="https://www.personio.foundation/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-www-personio-foundation-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-www-personio-foundation-[object-object]"><span class="pr-3">Personio Foundation</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-press-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-about-personio-press-[object-object]" href="/about-personio/press/"><span class="pr-3">Newsroom</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-personio-green-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-personio-green-[object-object]" href="/personio-green/"><span class="pr-3">Personio Green</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-diversity-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-about-personio-diversity-[object-object]" href="/about-personio/diversity/"><span class="pr-3">Diversity</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-about-personio-sustainability-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-about-personio-sustainability-[object-object]" href="/about-personio/sustainability/"><span class="pr-3">Sustainability</span></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="getting-started">Getting Started</h5></div><div><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-faq-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-faq-[object-object]" href="/faq/"><span class="pr-3">FAQ</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-security-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-security-[object-object]" href="/security/"><span class="pr-3">Security and Trust</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-implementation-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-implementation-[object-object]" href="/implementation/"><span class="pr-3">Implementation Process</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-partner-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-partner-[object-object]" href="/partner/"><span class="pr-3">Partner Program</span></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="support">Support</h5></div><div><a href="https://community.personio.com/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-community-personio-com-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-community-personio-com-[object-object]"><span class="pr-3">Voyager Community</span></a><a href="https://support.personio.de/hc/en-us/articles/6018676072733??utm_source=website&utm_medium=footer" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-support-personio-de-hc-en-us-articles-6018676072733utm_source=websiteutm_medium=footer-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-support-personio-de-hc-en-us-articles-6018676072733utm_source=websiteutm_medium=footer-[object-object]"><span class="pr-3">Product Updates</span></a><a href="https://developer.personio.de/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_blank" aria-disabled="false" tabindex="0" id="-developer-personio-de-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-developer-personio-de-[object-object]"><span class="pr-3">Developer Hub</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-customer-advisory-board-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-customer-advisory-board-[object-object]" href="/customer-advisory-board/"><span class="pr-3">Customer Advisory Board</span></a></div></div></div></div></details></div></div><div data-component-id="C010" class="pso-accordion w-full"><div data-component-id="C008" class="pso-accordion" data-testid="a:footer::s:mobile-layout::c:single-accordion"><div class="pso-divider box-border w-full mb-undefined" data-component-id="C004"><div class="border-gray-zero w-full border-t-2"></div></div><details class="inline-block w-full"><summary class="px-spacer-none relative list-none inline-block w-full h-auto cursor-pointer text-s sm:text-xl leading-120 font-bold py-spacer-lg-md"><div class="flex justify-between text-xl">Contact Us!<svg width="18" height="18" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M19.6667 11H13V4.33333C13 4.14917 12.8508 4 12.6667 4H11.3333C11.1492 4 11 4.14917 11 4.33333V11H4.33333C4.14917 11 4 11.1492 4 11.3333V12.6667C4 12.8508 4.14917 13 4.33333 13H11V19.6667C11 19.8508 11.1492 20 11.3333 20H12.6667C12.8508 20 13 19.8508 13 19.6667V13H19.6667C19.8508 13 20 12.8508 20 12.6667V11.3333C20 11.1492 19.8508 11 19.6667 11Z" fill="currentColor"></path></svg></div></summary><div class="mb-10 text-s"><div class="grid gap-spacer-xxs lg:grid-cols-2"><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="not-a-customer-yet-contact-sales">Not a Customer yet? Contact Sales</h5></div><div><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="callto+442033144377-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:callto+442033144377-[object-object]" href="callto:+442033144377"><span class="pr-3">🇬🇧 +44 20 3314 4377</span></a><a href="mailto:hello@personio.com" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="mailtohello-personio-com-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:mailtohello-personio-com-[object-object]"><span class="pr-3">✉️ sales@personio.com</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-contact-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-contact-[object-object]" href="/contact/"><span class="pr-3">💬 Contact Form</span></a></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="careers-at-personio">Careers at Personio</h5></div><div><a href="https://www.personio.com/about-personio/careers/" class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-www-personio-com-about-personio-careers-[object-object]" rel="noopener noreferrer " data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-www-personio-com-about-personio-careers-[object-object]"><span class="pr-3">Careers</span></a></div></div></div></div></details></div></div><p class="mb-spacer-1xxs text-legal leading-140 lg:hidden">Download</p><div class="mb-spacer-xxs mt-spacer-xs flex w-full max-w-full items-center pr-8 lg:w-[24vw]"><a href="https://play.google.com/store/apps/details?id=com.personio&hl=en&gl=US" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state mr-spacer-1xxs w-[80px] lg:w-[132px]" target="_blank" aria-disabled="false" tabindex="1" id="-play-google-com-store-apps-detailsid=com-personiohl=engl=us-undefined" rel="noopener noreferrer " aria-label="Personio on Google Play store" data-testid="a:footer::s:mobile-layout::c:app-logos::c:link::i:-play-google-com-store-apps-detailsid=com-personiohl=engl=us-undefined"><img loading="lazy" src="/marketplace/playStore.png" alt="Personio on Google Play store" width="132" height="38"/></a><a href="https://apps.apple.com/de/app/personio/id1470197212" class="pso-link leading-140 hover:underline focus-visible:outline-focus-state w-[72px] lg:w-[118px]" target="_blank" aria-disabled="false" tabindex="0" id="-apps-apple-com-de-app-personio-id1470197212-undefined" rel="noopener noreferrer " aria-label="Personio on Apple App store" data-testid="a:footer::s:mobile-layout::c:app-logos::c:link::i:-apps-apple-com-de-app-personio-id1470197212-undefined"><img loading="lazy" src="/marketplace/appStore.png" alt="Personio on Apple App store" width="118" height="38"/></a></div><p class="mb-spacer-1xxs block text-legal leading-140 lg:hidden">Credentials</p><div data-testid="a:footer::s:mobile-layout::c:credentials-section"><div class="grid grid-cols-2 lg:flex"><figure data-component-id="C007" data-testid="undefined::c:image" class="pso-image aspect-none mb-4 flex w-28 items-center px-spacer-1xxs lg:mb-0"><picture><source data-srcset="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=1280" srcSet="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=1280" media="(min-width: 1024px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=1024" srcSet="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=1024" media="(min-width: 640px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=640" srcSet="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=640" media="(min-width: 480px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=480" srcSet="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png?q=80&fm=webp&w=480" media="(min-width: 100px)" type="image/webp"/><img loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png" src="https://images.ctfassets.net/p03bi75xct27/01JvlF2gI2SoBjWWT2frTi/d9cf6041e51e44a17f0e37562f1e31f6/image_15_lzn3ph.png" alt="Carbon Logo" width="140" height="140" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure><figure data-component-id="C007" data-testid="undefined::c:image" class="pso-image aspect-none mb-4 flex w-28 items-center px-spacer-1xxs lg:mb-0"><picture><source data-srcset="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=1280" srcSet="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=1280" media="(min-width: 1024px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=1024" srcSet="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=1024" media="(min-width: 640px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=640" srcSet="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=640" media="(min-width: 480px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=480" srcSet="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png?q=80&fm=webp&w=480" media="(min-width: 100px)" type="image/webp"/><img loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png" src="https://images.ctfassets.net/p03bi75xct27/64GGaBLBuTpODLcMu1er8O/3a1e672e985c03762d93d22d725f9002/Climate-Action.png" alt="Climate Action Logo" width="482" height="188" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure><figure data-component-id="C007" data-testid="undefined::c:image" class="pso-image aspect-none mb-4 flex w-28 items-center px-spacer-1xxs lg:mb-0"><picture><source data-srcset="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=1280" srcSet="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=1280" media="(min-width: 1024px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=1024" srcSet="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=1024" media="(min-width: 640px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=640" srcSet="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=640" media="(min-width: 480px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=480" srcSet="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg?q=80&fm=webp&w=480" media="(min-width: 100px)" type="image/webp"/><img loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg" src="https://images.ctfassets.net/p03bi75xct27/2t9KLHgVnG4yXWcv5XXDAe/75bcf1d48338c0dc67e44a227ed5ac1e/badge.svg" alt="Capterra 4.4 rating article" width="278" height="91" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure><figure data-component-id="C007" data-testid="undefined::c:image" class="pso-image aspect-none mb-4 flex w-28 items-center px-spacer-1xxs lg:mb-0"><picture><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1280" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1280" media="(min-width: 1024px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1024" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=1024" media="(min-width: 640px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=640" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=640" media="(min-width: 480px)" type="image/webp"/><source data-srcset="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=480" srcSet="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png?q=80&fm=webp&w=480" media="(min-width: 100px)" type="image/webp"/><img loading="lazy" data-debug="pso-image-lazy" data-src="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png" src="https://images.ctfassets.net/p03bi75xct27/3fGqbIC17TcHSZHXqcR2wX/06dd52623b27fcc87023823a30440e75/image.png" alt="G2 review for Personio" width="400" height="200" style="width:100%;height:auto;object-fit:cover" class="lazyload lazy-load-true"/></picture></figure></div></div><div class="nt-cmp-marker" style="display:none"></div><div><div class="pso-headline text-s sm:text-xl mb-2.5 md:mb-6 text-m font-bold leading-140 [overflow-wrap:anywhere]"><h5 id="legal-links">Legal Links</h5></div><div><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-terms-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-terms-[object-object]" href="/terms/"><span class="pr-3">General Terms and Conditions</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" id="-privacy-policy-[object-object]" rel="" data-testid="a:footer::s:mobile-layout::c:footer-nav-section::c:link::i:-privacy-policy-[object-object]" href="/privacy-policy/"><span class="pr-3">Privacy Policy</span></a><a class="pso-link leading-140 debug-footer hover:underline focus-visible:outline-focus-state mb-spacer-1xxs flex w-full items-center" target="_self" aria-disabled="false" tabindex="0" 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data-testid="a:footer::s:mobile-layout::c:link::i:-site-map">Site Map</a><div class="flex h-[70px] w-full items-center"><p class="text-legal leading-150 lg:mb-0">© 2024 Personio SE & Co. 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12.0002L5.10238 17.4127C4.96587 17.5492 4.96587 17.771 5.10238 17.9075L6.09247 18.8976C6.22898 19.0341 6.4508 19.0341 6.5873 18.8976L12.0002 13.4851L16.4874 17.9723L17.4127 18.8976C17.5492 19.0341 17.771 19.0341 17.9075 18.8976L18.8976 17.9075C19.0341 17.771 19.0341 17.5492 18.8976 17.4127L13.4851 12.0002Z" fill="currentColor"></path></svg></button><div class="pso-headline text-m sm:text-[22px] leading-120 font-bold mb-2.5 md:mb-6 [overflow-wrap:anywhere]"><h4 id="site-map">Site Map</h4></div><div class="grid auto-cols-fr grid-cols-1 gap-x-spacer-s lg:grid-cols-3"><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-large-business-hr-software-for-large-businesses" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-large-business-hr-software-for-large-businesses" href="/large-business/">HR software for large businesses</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-medium-business-hr-software-for-medium-businesses" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-medium-business-hr-software-for-medium-businesses" href="/medium-business/">HR software for medium businesses</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-small-business-hr-software-for-small-businesses" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-small-business-hr-software-for-small-businesses" href="/small-business/">HR software for small businesses</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-corporate-culture-corporate-culture" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-corporate-culture-corporate-culture" href="/hr-lexicon/corporate-culture/">Corporate Culture</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-unpaid-leave-uk-guide-unpaid-leave" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-unpaid-leave-uk-guide-unpaid-leave" href="/hr-lexicon/unpaid-leave-uk-guide/">Unpaid Leave</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-workforce-planning-tools-workforce-planning-tools" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-workforce-planning-tools-workforce-planning-tools" href="/hr-lexicon/workforce-planning-tools/">Workforce Planning Tools</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-employer-branding-2-employer-branding" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-employer-branding-2-employer-branding" href="/hr-lexicon/employer-branding-2/">Employer Branding</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-organisation-chart-org-chart-org-chart" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-organisation-chart-org-chart-org-chart" href="/hr-lexicon/organisation-chart-org-chart/">Org Chart</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-onboarding-onboarding" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-onboarding-onboarding" href="/hr-lexicon/onboarding/">Onboarding</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-hr-processes-hr-processes" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-hr-processes-hr-processes" href="/hr-lexicon/hr-processes/">HR processes</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-major-drivers-of-hr-costs-hr-costs" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-major-drivers-of-hr-costs-hr-costs" href="/hr-lexicon/major-drivers-of-hr-costs/">HR Costs</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-notice-period-notice-period-calculator" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-notice-period-notice-period-calculator" href="/hr-lexicon/notice-period/">Notice Period Calculator</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-recruitment-kpis-hr-guide-recruitment-kpis" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-recruitment-kpis-hr-guide-recruitment-kpis" href="/hr-lexicon/recruitment-kpis-hr-guide/">Recruitment KPIs</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-talent-management-talent-management" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-talent-management-talent-management" href="/hr-lexicon/talent-management/">Talent Management</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-attrition-rate-attrition-rate" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-attrition-rate-attrition-rate" href="/hr-lexicon/attrition-rate/">Attrition Rate</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-zero-hours-contracts-zero-hours-contracts" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-zero-hours-contracts-zero-hours-contracts" href="/hr-lexicon/zero-hours-contracts/">Zero-Hours Contracts</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-talent-pool-talent-pool" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-talent-pool-talent-pool" href="/hr-lexicon/talent-pool/">Talent pool</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-staff-holiday-planner-staff-holiday-planner" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-staff-holiday-planner-staff-holiday-planner" href="/hr-lexicon/staff-holiday-planner/">Staff Holiday Planner</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-employee-induction-checklist-employee-induction" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-employee-induction-checklist-employee-induction" href="/hr-lexicon/employee-induction-checklist/">Employee induction</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-interview-feedback-examples-interview-feedback-examples" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-interview-feedback-examples-interview-feedback-examples" href="/hr-lexicon/interview-feedback-examples/">Interview Feedback Examples</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-training-matrix-training-matrix-" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-training-matrix-training-matrix-" href="/hr-lexicon/training-matrix/">Training Matrix </a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-skills-matrix-skills-matrix" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-skills-matrix-skills-matrix" href="/hr-lexicon/skills-matrix/">Skills Matrix</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-career-progression-framework-career-progression" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-career-progression-framework-career-progression" href="/hr-lexicon/career-progression-framework/">Career progression</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-strategic-human-resource-management-strategic-human-resource-management" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-strategic-human-resource-management-strategic-human-resource-management" href="/hr-lexicon/strategic-human-resource-management/">Strategic Human Resource Management</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-probation-review-meeting-probation-review-meeting" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-probation-review-meeting-probation-review-meeting" href="/hr-lexicon/probation-review-meeting/">Probation review meeting</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-hr-systems-guide-hr-system" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-hr-systems-guide-hr-system" href="/hr-lexicon/hr-systems-guide/">HR System</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-hr-department-structure-hr-department-structure" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-hr-department-structure-hr-department-structure" href="/hr-lexicon/hr-department-structure/">HR Department Structure</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-hr-business-partner-hr-business-partner-(hrbp)" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-hr-business-partner-hr-business-partner-(hrbp)" href="/hr-lexicon/hr-business-partner/">HR Business Partner (HRBP)</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-360-feedback-360-feedback" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-360-feedback-360-feedback" href="/hr-lexicon/360-feedback/">360 feedback</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-time-off-in-lieu-time-in-lieu-(toil)" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-time-off-in-lieu-time-in-lieu-(toil)" href="/hr-lexicon/time-off-in-lieu/">Time In Lieu (TOIL)</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-types-of-leave-types-of-leave" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-types-of-leave-types-of-leave" href="/hr-lexicon/types-of-leave/">Types of Leave</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-corporate-culture-models-organisational-culture-models" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-corporate-culture-models-organisational-culture-models" href="/hr-lexicon/corporate-culture-models/">Organisational Culture Models</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-performance-review-template-performance-review-templates" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-performance-review-template-performance-review-templates" href="/hr-lexicon/performance-review-template/">Performance review templates</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-using-the-9-box-grid-9-box-grid" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-using-the-9-box-grid-9-box-grid" href="/hr-lexicon/using-the-9-box-grid/">9 box grid</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-learning-and-development-l-and-d-learning-and-development-(ld)" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-learning-and-development-l-and-d-learning-and-development-(ld)" href="/hr-lexicon/learning-and-development-l-and-d/">Learning and Development (L&D)</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-what-an-hris-is-and-why-you-should-care-hris-software" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-what-an-hris-is-and-why-you-should-care-hris-software" href="/hr-lexicon/what-an-hris-is-and-why-you-should-care/">HRIS Software</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-remote-onboarding-remote-onboarding-process" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-remote-onboarding-remote-onboarding-process" href="/hr-lexicon/remote-onboarding/">Remote Onboarding Process</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-new-employee-introduction-email-new-employee-introduction-email" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-new-employee-introduction-email-new-employee-introduction-email" href="/hr-lexicon/new-employee-introduction-email/">New Employee Introduction Email</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-performance-management-cycles-performance-management-cycle" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-performance-management-cycles-performance-management-cycle" href="/hr-lexicon/performance-management-cycles/">Performance Management Cycle</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-performance-reviews-what-demotivates-employees-performance-review" rel="" data-testid="a:footer::s:sitemap-container::c:link::i:-hr-lexicon-performance-reviews-what-demotivates-employees-performance-review" href="/hr-lexicon/performance-reviews-what-demotivates-employees/">Performance review</a></div><div class="mb-spacer-1xxs flex max-w-[800px]"><a class="pso-link hover:underline focus-visible:outline-focus-state leading-140 sm:text-s md:text-m" target="_self" aria-disabled="false" tabindex="0" id="-hr-lexicon-exit-interview-exit-interview" rel="" 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type="application/json">{"props":{"pageProps":{"compressedPage":[["pageContent","pageSettings","pageType","pageTemplate","nestedData","ninetailedExperiences","ninetailedAudiences","a|0|1|2|3|4|5|6","sys","title","slug","tableOfContents","hideHeaderCta","componentsCollection","seoMetadata","body","a|8|9|3|A|B|C|D|E|F","id","publishedAt","firstPublishedAt","a|H|I|J","4nRoRksl2DbG7QNq4a2Ewd","2024-10-15T14:36:13.734Z","2023-08-07T14:06:17.414Z","o|K|L|M|N","Legal Hub","stickySidebar","/terms/","b|T","items","a|T","a|","o|U|V","seoTitle","description","canonicalUrl","hidePageFromSearchEnginesNoindex","excludeLinksFromSearchRankgsNofollow","ogImage","a|X|Y|Z|a|b|c","General Terms \u0026 Conditions - Personio ","Welcome to Personio. We're glad you're here, and we hope you enjoy everything we have to offer. Please read these General Terms \u0026 Conditions carefully.","b|F","o|d|e|f||g|g|","json","links","a|i|j","data","content","nodeType","a|l|m|n","o|","marks","value","a|l|q|r|n","General Terms and Conditions (GTC)","text","o|s|p|V|t|u","a|v","heading-2","o|o|p|w|x","target","a|z","a|8","type","linkType","a|H|12|13","20iWvk02d9j39SRJLRoRq9","Link","Entry","o|14|15|16|17","o|11|18","o|10|19","embedded-entry-block","o|o|1A|V|1B","1. ","o|s|p|V|1D|u","a|1E","paragraph","o|o|p|1F|1G","a|1H","table-cell","o|o|p|1I|1J","","o|s|p|V|1L|u","uri","a|1N","#1-background","o|1O|1P","Background","o|s|p|V|1R|u","a|1S","hyperlink","o|o|1Q|1T|1U","a|1M|1V|1M","o|o|p|1W|1G","a|1X","o|o|p|1Y|1J","a|1K|1Z","table-row","o|o|p|1a|1b","2. 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","o|s|p|V|2n|u","a|2o","o|o|p|2p|1G","a|2q","o|o|p|2r|1J","#6-grant-of-rights","o|1O|2t","Grant of Rights","o|s|p|V|2v|u","a|2w","o|o|2u|2x|1U","a|1M|2y|1M","o|o|p|2z|1G","a|30","o|o|p|31|1J","a|2s|32","o|o|p|33|1b","7. ","o|s|p|V|35|u","a|36","o|o|p|37|1G","a|38","o|o|p|39|1J","#7-term-and-termination","o|1O|3B","Term and Termination","o|s|p|V|3D|u","a|3E","o|o|3C|3F|1U","a|1M|3G|1M","o|o|p|3H|1G","a|3I","o|o|p|3J|1J","a|3A|3K","o|o|p|3L|1b","8. ","o|s|p|V|3N|u","a|3O","o|o|p|3P|1G","a|3Q","o|o|p|3R|1J","#8-payment-term","o|1O|3T","Payment Term","o|s|p|V|3V|u","a|3W","o|o|3U|3X|1U","a|1M|3Y|1M","o|o|p|3Z|1G","a|3a","o|o|p|3b|1J","a|3S|3c","o|o|p|3d|1b","9. ","o|s|p|V|3f|u","a|3g","o|o|p|3h|1G","a|3i","o|o|p|3j|1J","#9-warranty-claims-and-obligations-in-case-of-defects","o|1O|3l","Warranty, Claims and Obligations in Case of Defects","o|s|p|V|3n|u","a|3o","o|o|3m|3p|1U","a|1M|3q|1M","o|o|p|3r|1G","a|3s","o|o|p|3t|1J","a|3k|3u","o|o|p|3v|1b","10. ","o|s|p|V|3x|u","a|3y","o|o|p|3z|1G","a|40","o|o|p|41|1J","#10-limitation-of-liability","o|1O|43","Limitation of Liability","o|s|p|V|45|u","a|46","o|o|44|47|1U","a|1M|48|1M","o|o|p|49|1G","a|4A","o|o|p|4B|1J","a|42|4C","o|o|p|4D|1b","11. ","o|s|p|V|4F|u","a|4G","o|o|p|4H|1G","a|4I","o|o|p|4J|1J","#11-data-protection-and-confidentiality","o|1O|4L","Data Protection and Confidentiality","o|s|p|V|4N|u","a|4O","o|o|4M|4P|1U","a|1M|4Q|1M","o|o|p|4R|1G","a|4S","o|o|p|4T|1J","a|4K|4U","o|o|p|4V|1b","12. ","o|s|p|V|4X|u","a|4Y","o|o|p|4Z|1G","a|4a","o|o|p|4b|1J","#12-amendments","o|1O|4d","Amendments","o|s|p|V|4f|u","a|4g","o|o|4e|4h|1U","a|1M|4i|1M","o|o|p|4j|1G","a|4k","o|o|p|4l|1J","a|4c|4m","o|o|p|4n|1b","13. ","o|s|p|V|4p|u","a|4q","o|o|p|4r|1G","a|4s","o|o|p|4t|1J","#13-final-provisions","o|1O|4v","Final Provisions","o|s|p|V|4x|u","a|4y","o|o|4w|4z|1U","a|1M|50|1M","o|o|p|51|1G","a|52","o|o|p|53|1J","a|4u|54","o|o|p|55|1b","a|1c|1u|2C|2U|2m|34|3M|3e|3w|4E|4W|4o|56","table","o|o|p|57|58","1. Background ","o|s|p|V|5A|u","a|5B","heading-3","o|o|p|5C|5D","1.1 Personio SE \u0026 Co. KG (\"","o|s|p|V|5F|u","a|12","bold","o|5H|5I","a|5J","Personio","o|s|p|5K|5L|u","\") offers a web-based HR software-as-a-service (SaaS) (\"","o|s|p|V|5N|u","Software","o|s|p|5K|5P|u","\") for small and medium-sized companies and associated services (\"","o|s|p|V|5R|u","Services","o|s|p|5K|5T|u","\"). ","o|s|p|V|5V|u","a|5G|5M|5O|5Q|5S|5U|5W","o|o|p|5X|1G","1.2 These general terms and conditions (“","o|s|p|V|5Z|u","GTC","o|s|p|5K|5b|u","”) govern the subscription for the Software and the provision of Services to the customer. Software and Services may additionally be subject to quote documents (or similar) issued by Personio (together “","o|s|p|V|5d|u","Agreement","o|s|p|5K|5f|u","”). Services may be subject to specific supplemental terms that apply to the customer’s subscription and those supplemental terms form part of the Agreement. ","o|s|p|V|5h|u","a|5a|5c|5e|5g|5i","o|o|p|5j|1G","1.3 Deviating terms and conditions of the customer do not apply to the Agreement, unless Personio expressly agrees to their application in writing. ","o|s|p|V|5l|u","a|5m","o|o|p|5n|1G","2. Conclusion of Contract, Trial ","o|s|p|V|5p|u","a|5q","o|o|p|5r|5D","2.1 The use of the Software requires creating an account (“","o|s|p|V|5t|u","Account","o|s|p|5K|5v|u","”). By creation of an Account, the customer submits a binding offer to conclude an Agreement for the free of charge use of the Software for trial purposes. Personio may at its sole discretion accept this offer by sending a notification to the indicated e-mail address with the login details for the Account set up. Upon Account activation, Personio grants the customer a free right to use the Software for a period of 14 days for trial purposes (\"","o|s|p|V|5x|u","Trial","o|s|p|5K|5z|u","\"). The customer is only entitled to one Trial. Personio may extend the Trial at its sole discretion. After the expiration of the Trial, the customer’s Account will be blocked. ","o|s|p|V|61|u","a|5u|5w|5y|60|62","o|o|p|63|1G","2.2 After expiration of the Trial according to section 2.1 the customer may conclude a fee-based Agreement with Personio for the Software and / or Services. The customer can choose between the Software plans and corresponding additional apps for a predefined maximum number of users. ","o|s|p|V|65|u","a|66","o|o|p|67|1G","2.3 Fee-based Agreements may be concluded by the customer by (a) choosing the Software and Services and adding the required contract information in their Account with Personio’s confirmation, or (b) requesting a respective quote in writing (including email) form from Personio and the customer accepting the same. ","o|s|p|V|69|u","a|6A","o|o|p|6B|1G","3. Scope of Software and Services ","o|s|p|V|6D|u","a|6E","o|o|p|6F|5D","3.1 Personio shall provide the Software and Services during the subscription term of the Agreement. The scope of functionalities for the Software and the description of Services shall be made available to the customer on the Personio website or otherwise (e.g. via an individual offer) (\"","o|s|p|V|6H|u","Service Description","o|s|p|5K|6J|u","a|6I|6K|5W","o|o|p|6L|1G","3.2 Software components with unrestricted scope of use (e.g. E-signature or CV-Parsing) may be subject to fair use as reasonably determined and communicated by Personio (“","o|s|p|V|6N|u","Fair Use Principle","o|s|p|5K|6P|u","”). The Fair Use Principle will be exercised by Personio to ensure availability of the relevant functionality for all users. Inappropriate use or excessive use of the relevant functionality shall entitle Personio, after prior notice, to restrict customers’ use of the relevant functionality. ","o|s|p|V|6R|u","a|6O|6Q|6S","o|o|p|6T|1G","3.3 The Software facilitates data exchange with certain systems of third parties (“","o|s|p|V|6V|u","Third-Party Systems","o|s|p|5K|6X|u","”) via interfaces (“","o|s|p|V|6Z|u","Integrations","o|s|p|5K|6b|u","”). The Personio website provides an overview and description of all available Integrations (“","o|s|p|V|6d|u","Marketplace","o|s|p|5K|6f|u","”), whose availability to the customer may depend on the Software plan and additional apps. Personio reserves the right to make changes to the Integrations, especially in cases where these are modified or discontinued by the Third-Party System provider. Any Integrations not designated as those of Personio (“","o|s|p|V|6h|u","Personio Integrations","o|s|p|5K|6j|u","”) are integrations that are provided by and under the sole responsibility of third parties (“","o|s|p|V|6l|u","Partner Integrations","o|s|p|5K|6n|u","”). The scope of service and the steps required for setup arise from the Marketplace and, in the case of Partner Integrations, primarily from the description provided on the website of the Third-Party System provider. Integrations may only be used for the intended exchange of data with the explicitly designated Third-Party System. Partner Integrations do not constitute Personio Services. The scope of service, prices, term, and any other terms of use for the provision of Partner Integrations, including support, are based on the contractual provisions between the customer and the Third-Party System provider. Personio assumes no liability or warranty for Partner Integrations. In order to use an Integration, the customer must be entitled to use the Third-Party System to be connected. Within the contractual relationship between Personio and the customer, the customer bears sole responsibility for the operation of the Third-Party System and any Partner Integration(s), including its availability. ","o|s|p|V|6p|u","a|6W|6Y|6a|6c|6e|6g|6i|6k|6m|6o|6q","o|o|p|6r|1G","3.4 The customer can switch between the offered plans of the Software and change the maximum number of users that can be administered by a plan. Personio shall invoice any additional amounts without undue delay or as agreed between the parties. Any upgrades will take effect from the date the customer makes or confirms such adjustment. For downgrades and removing any apps the notice periods pursuant to sections 7.2 and 7.3 shall apply accordingly. For the avoidance of doubt, the customer is not entitled to a (pro rata) refund. ","o|s|p|V|6t|u","a|6u","o|o|p|6v|1G","3.5 Without limiting other rights or remedies, Personio may temporarily suspend (without liability) the customer's access to any portion of the Software and Services, if (a) Personio reasonably determines that (i) there is a threat or attack on the Software or other event that may create a risk to the Software, the customer or any other third party; (ii) the customer's use of the Software disrupts or poses a security risk to the Software or any other third party; or (iii) the customer has exceeded the Fair Use Principle as set out in section 3.2; or (b) Personio has notified the customer that any amount owed by the customer under the Agreement is thirty (30) or more days overdue, and the customer has failed to submit payment in full within five (5) days of receipt of such notice (collectively, “","o|s|p|V|6x|u","Suspensions","o|s|p|5K|6z|u","”). Personio shall provide notice in advance (where reasonably possible) of any Suspension and provide updates regarding resumption of Software or Services following any Suspension. ","o|s|p|V|71|u","a|6y|70|72","o|o|p|73|1G","4. Availability ","o|s|p|V|75|u","a|76","o|o|p|77|5D","4.1 Personio provides the Software with an availability of 99% on an annual average. Times in which the server cannot be reached due to other technical problems beyond the control of Personio (e.g. force majeure) are excluded. Also excluded is planned maintenance work (e.g. updates to the Software) which takes place outside of Monday to Friday between 9:00 am and 6:00 pm BST/CEST/CET (“","o|s|p|V|79|u","Normal Business Hours","o|s|p|5K|7B|u","”). ","o|s|p|V|7D|u","a|7A|7C|7E","o|o|p|7F|1G","4.2 In case of error reports received outside the support hours, the troubleshooting begins on the following working day. Delays of the troubleshooting that the customer is responsible for (e.g. due to unavailability of a contact person on the customer side or belated notification of the disruption), are not credited towards the troubleshooting time. ","o|s|p|V|7H|u","a|7I","o|o|p|7J|1G","5. Customer Responsibilities ","o|s|p|V|7L|u","a|7M","o|o|p|7N|5D","5.1 The following responsibilities are major obligations of the customer and are not only to be classified as secondary obligations or duties. ","o|s|p|V|7P|u","a|7Q","o|o|p|7R|1G","5.2 During the Trial in accordance with section 2.1, the customer is obligated to review the functionalities of the Software and to notify Personio in writing (including email) about possible defects and other deviations from the Service Description before concluding a fee-based Agreement for the use of the Software. The customer cannot invoke defects and other deviations from the Service Description, which were already known or present during the Trial, but were not reported before the conclusion of a fee-based Agreement for the use of the Software. ","o|s|p|V|7T|u","a|7U","o|o|p|7V|1G","5.3 The customer shall provide at least one qualified contact person together with a deputy, who is entitled to make all necessary decisions, that are required for the contractually agreed provision of Software and Services (commercial, administrative, security, invoicing, etc.) or to bring about such decisions without undue delay. The customer shall inform Personio about any changes of the contact person (including deputy) without undue delay. ","o|s|p|V|7X|u","a|7Y","o|o|p|7Z|1G","5.4 The customer is solely responsible for the content and data processed within the Software. The customer shall use the Software only in accordance with the Agreement and within the framework of the applicable statutory provisions and not to infringe any rights of third parties during use. The customer will inform Personio without undue delay in writing (including email) about: (i) the misuse or suspicion of misuse of the Software and Services; (ii) a risk or suspicion of a risk for the compliance of data protection or data security which occurs within the scope of the provision of the Software and Services; (iii) a risk or suspicion of a risk for the service provided by Personio, e.g. due to loss of access data or hacker attack. ","o|s|p|V|7b|u","a|7c","o|o|p|7d|1G","5.5 The customer shall ensure the following technical requirements: ","o|s|p|V|7f|u","a|7g","o|o|p|7h|1G","5.5.1 The connection to the internet in adequate bandwidth and latency is the customer’s responsibility. ","o|s|p|V|7j|u","a|7k","o|o|p|7l|1G","5.5.2 For an optimal use of the offers and functions of the Software the customer shall use the latest versions of the following browser types Google Chrome, Microsoft Edge or Mozilla Firefox or any other browser notified by Personio. Functional cookies are needed for the usability of the Software. If these are not permitted by the customer, Personio shall not be liable for any restrictions resulting from this. ","o|s|p|V|7n|u","a|7o","o|o|p|7p|1G","5.5.3 The customer is responsible for taking state-of-the-art IT security measures to ensure that the use of the Software is subject to appropriate security standards within their own organisation. ","o|s|p|V|7r|u","a|7s","o|o|p|7t|1G","5.5.4 The use of shared accounts (e.g. hr@customer.com) is prohibited. The customer shall ensure that their users of the Software do not share their login data. ","o|s|p|V|7v|u","a|7w","o|o|p|7x|1G","5.6 The customer is responsible for the professional setup and administration of the Account. This applies regardless of whether Personio supports the customer setting up the account in any form. This includes: (i) the professional setup of the Account, in particular the migration of data, configuration of processes and products; (ii) the technical setup of Integrations in the Account and in the Third-Party System, such as determining whether certain data fields should be transferred or how customer-specific values from multiple-selection fields are to be assigned; (iii) verification of the correct functioning of the Integration on the basis of test cases (e.g. concerning the text length of open text fields) before productive use; (iv) the technical integration of interfaces on the customer side in accordance with the specification of incoming and outgoing data, including API key input and the activation of interfaces in the Third-Party System; (v) the administration of the account, in particular the creation of users and roles and the assignment of access. ","o|s|p|V|7z|u","a|80","o|o|p|81|1G","6. Grant of Rights ","o|s|p|V|83|u","a|84","o|o|p|85|5D","6.1 Personio grants the customer a non-exclusive, non-transferable and time-limited usage right for the subscribed for Software for the agreed term. For rights of use to Third-Party Systems and Partner Integrations, the provisions of the respective provider will apply. ","o|s|p|V|87|u","a|88","o|o|p|89|1G","6.2 The customer undertakes to use the Software only in accordance with the Agreement and not to provide it to third parties to use. Insofar as the Software plan provides for this, the customer’s usage right also extends to the customers affiliates within the meaning of § 271 German Commercial Code, §§ 15 ff. German Stock Corporation Act or to affiliated companies/holding companies/subsidiaries within relevant applicable provisions of corporate law. ","o|s|p|V|8B|u","a|8C","o|o|p|8D|1G","6.3 Personio may process non-personal or anonymous data to develop and improve functionality and the customers’ experience with the Software. For this purpose Personio may anonymise data stored in the Software. The customer agrees that Personio owns all rights in and is free to use any such non-personal or anonymous data in any way it deems fit for development, diagnostic, corrective, security as well as marketing or any other purposes. ","o|s|p|V|8F|u","a|8G","o|o|p|8H|1G","7. Term and Termination ","o|s|p|V|8J|u","a|8K","o|o|p|8L|5D","7.1 The customer can choose a monthly or a yearly subscription Agreement. For Services, the term of the Software applies unless specifically stated otherwise. ","o|s|p|V|8N|u","a|8O","o|o|p|8P|1G","7.2 In case of Agreements with a monthly subscription, an initial term of one month shall apply. After the expiry of the initial term, the Agreement shall automatically renew on a monthly basis until either party terminates the Agreement with a notice not later than 15 days’ prior to the renewal date. ","o|s|p|V|8R|u","a|8S","o|o|p|8T|1G","7.3 In case of Agreements with an annual subscription, an initial term of at least one year shall apply or as stated otherwise in the Agreement. After the expiry of the initial term, the Agreement shall automatically renew on a yearly basis, until either party terminates the Agreement with notice not later than 90 days’ prior to the renewal date. ","o|s|p|V|8V|u","a|8W","o|o|p|8X|1G","7.4 The right of both parties to terminate the Agreement for good cause remains unaffected. ","o|s|p|V|8Z|u","a|8a","o|o|p|8b|1G","7.5 Notice of termination must be given in writing (including email). All licences and rights granted under the Agreement shall be immediately terminated. ","o|s|p|V|8d|u","a|8e","o|o|p|8f|1G","8. Payment Term ","o|s|p|V|8h|u","a|8i","o|o|p|8j|5D","8.1 The customer agrees to pay the fees for the Software and any applicable Services in accordance with the applicable quote. The customer will be billed dependent on their subscription term as stated in the applicable quote document. The customer authorizes Personio to conduct payments by direct debit or as stated in the quote documents. Electronic invoices will be sent to the customer. ","o|s|p|V|8l|u","a|8m","o|o|p|8n|1G","8.2 The customer acknowledges, and agrees, that a minimum user number commitment will be applied for the subscription term (\"","o|s|p|V|8p|u","User Commitment","o|s|p|5K|8r|u","\"). The User Commitment will be initially established in the quote documentation and subsequently can only be increased during the subscription term. In the event of new users being added in between billing periods then the customer will be charged for those users at a prorated rate (the applicable fees on the quote documentation shall apply) from the number of days left in the billing period from the date the new users are added. For annual paying customers, an invoice will be issued to the customer at the end of the calendar month. For monthly paying customers, an invoice will be issued to the customer at the next monthly billing date.","o|s|p|V|8t|u","a|8q|8s|8u","o|o|p|8v|1G","8.3 All amounts and fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (collectively, “","o|s|p|V|8x|u","Taxes","o|s|p|5K|8z|u","”). The customer shall be responsible for payment of all Taxes and any related interest and/or penalties resulting from any payments made hereunder, other than any taxes based on Personio’s net income. ","o|s|p|V|91|u","a|8y|90|92","o|o|p|93|1G","8.4 For Agreements with a monthly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one month. ","o|s|p|V|95|u","a|96","o|o|p|97|1G","8.5 For Agreements with a yearly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one year unless the (initial) term agreed upon in the quote is longer than one year. ","o|s|p|V|99|u","a|9A","o|o|p|9B|1G","9. Warranty, Claims and Obligations in Case of Defects ","o|s|p|V|9D|u","a|9E","o|o|p|9F|5D","9.1 Sections 9.2, 9.4, 9.6 and 9.7 shall apply only in case of paid Software/Services provision by Personio. To the extent Personio provides Software/Services free of charge, Personio’s liability for defects is limited to fraudulent intent. ","o|s|p|V|9H|u","a|9I","o|o|p|9J|1G","9.2 Personio shall provide the Software free from material and legal defects (e.g., violation of third party intellectual property rights) and shall maintain the Software in a condition suitable for contractual use during the term of the Agreement. ","o|s|p|V|9L|u","a|9M","o|o|p|9N|1G","9.3 Any defects or disruptions of the system availability shall be reported by the customer together with the details of the circumstances of their occurrence without undue delay after it has become known. In case of occurring Software disruptions the customer will support Personio to a reasonable extent in the identification and correction of errors. ","o|s|p|V|9P|u","a|9Q","o|o|p|9R|1G","9.4 Personio shall remedy the defect within a reasonable period of time. In case of reports and disruptions of the system availability which lead to a total failure of the Software and which are received within the support hours (as published by Personio), Personio will attempt to ensure a reaction time of four hours from the beginning of the disruption. In case of minor errors that do not lead to a total failure of the Software and that occur during ongoing operation, Personio will attempt to respond no later than one working day after receipt of the error message. ","o|s|p|V|9T|u","a|9U","o|o|p|9V|1G","9.5 Personio shall be entitled to show temporary workarounds and to eliminate the actual cause later by making adjustments to the Software, provided that this is reasonable for the customer. ","o|s|p|V|9X|u","a|9Y","o|o|p|9Z|1G","9.6 The strict liability for initial defects in accordance with § 536a (1), Alt. 1 German Civil Code is excluded. ","o|s|p|V|9b|u","a|9c","o|o|p|9d|1G","9.7 Defect claims expire within 12 months. This does not apply in case of defect claims for damages for which Personio is mandatorily liable under the statutory law (see section 10.1). ","o|s|p|V|9f|u","a|9g","o|o|p|9h|1G","10. Limitation of Liability ","o|s|p|V|9j|u","a|9k","o|o|p|9l|5D","10.1 In the case of paid or unpaid service provision Personio is liable according to the statutory provisions for damages resulting from the injury of life, of the body or health and for other loss due to a breach of duty resulting from intent, gross negligence and fraudulent intent. In addition Personio is liable according to the statutory provisions towards customers with a fee-based Agreements for the use of the Software for damages covered by liability under mandatory statutory provisions such as in the case of assumption of guarantees, fraudulent concealment of a defect or according to German Product Liability Law in the case of paid services. Guarantees by Personio are only given in written form and in case of doubt are to be interpreted as such, only if they are referred to as “guarantee”. ","o|s|p|V|9n|u","a|9o","o|o|p|9p|1G","10.2 In case of slight negligence for paid service provisions, Personio is only liable for damages caused by Personio and which are due to such essential breaches of duty, which endanger achieving the purpose of the Agreement or to breaches of duties, whose fulfilment enables the proper execution of the Agreement in the first place and whose compliance the customer may rely on (so-called violation of cardinal obligations). In these cases the liability of Personio is limited to typically contractual predictable damages. Liability for slight negligent violation of obligations that are not cardinal obligations (see Section 10.2 sentence 1) are excluded, except where Personio is liable by law (see Section 10.1 sentence 2). ","o|s|p|V|9r|u","a|9s","o|o|p|9t|1G","10.3 In the case of free service provision (e.g., within the Trial) Personio is responsible only for damage, which is based on wilful intent, or gross negligence as well as fraudulent intent. This limitation of liability does not apply to damages resulting from injury to life, body or health, for this Personio is liable without limitation. ","o|s|p|V|9v|u","a|9w","o|o|p|9x|1G","10.4 The limitations of liability in sections 10.1 to 10.3 also apply to claims against executive employees, employees, other vicarious agents or subcontractors of Personio. ","o|s|p|V|9z|u","a|A0","o|o|p|A1|1G","11. Data Protection and Confidentiality ","o|s|p|V|A3|u","a|A4","o|o|p|A5|5D","11.1 Personio acts as a processor for the customer data stored and processed in the Software and the customer shall be the data controller of such data. For customers who have already entered into separate data processing terms prior to September 01, 2024, the data processing terms remain valid. For all other customers, the controller-processor agreement on the Personio website (www.personio.com/terms/) (“","o|s|p|V|A7|u","Data Processing Addendum","o|s|p|5K|A9|u","”) is hereby agreed and incorporated and forms an integral part of the Agreement. In case of a conflict, the data processing agreement / Data Processing Addendum, respectively, shall prevail over these GTC. ","o|s|p|V|AB|u","a|A8|AA|AC","o|o|p|AD|1G","11.2 “","o|s|p|V|AF|u","Confidential Information","o|s|p|5K|AH|u","” shall mean any information, no matter whether written or oral, which (i) by its nature is confidential or subject to secrecy or (ii) which the party, whom the information is transmitted to, must have recognised as confidential and a subject to secrecy because of exceptional circumstances. Confidential Information includes, in particular, product descriptions and specifications as well as prices. ","o|s|p|V|AJ|u","a|AG|AI|AK","o|o|p|AL|1G","11.2.1 Not to disclose Confidential Information of the respective other party to third parties without express consent (at least in text form). ","o|s|p|V|AN|u","a|AO","o|o|p|AP|1G","11.2.2 To undertake to use Confidential Information only for contractually agreed purposes. ","o|s|p|V|AR|u","a|AS","o|o|p|AT|1G","11.2.3 To take at least the same precautions as they do in regards to their own Confidential Information. Such precautions shall at least be reasonable to prevent disclosure to unauthorized third parties. In addition both contracting parties are obliged to prevent the unauthorized disclosure or use of Confidential Information by their customers, employees, subcontractors or legal representatives. ","o|s|p|V|AV|u","a|AW","o|o|p|AX|1G","11.2.4 To inform each other in text form of any misuse of Confidential Information. ","o|s|p|V|AZ|u","a|Aa","o|o|p|Ab|1G","11.3 Confidential Information shall not include information which: ","o|s|p|V|Ad|u","a|Ae","o|o|p|Af|1G","11.3.1 Was known to the other party prior to transmission and without an existing confidentiality agreement, ","o|s|p|V|Ah|u","a|Ai","o|o|p|Aj|1G","11.3.2 Is transmitted by a third party not subject to a similar confidentiality agreement, ","o|s|p|V|Al|u","a|Am","o|o|p|An|1G","11.3.3 Is otherwise publicly known, ","o|s|p|V|Ap|u","a|Aq","o|o|p|Ar|1G","11.3.4 Was independently developed without using confidential information, ","o|s|p|V|At|u","a|Au","o|o|p|Av|1G","11.3.5 Is released for publication in text form, or ","o|s|p|V|Ax|u","a|Ay","o|o|p|Az|1G","11.3.6 Is required to be transmitted due to a final legally binding court order or authority provided that the party affected by the transmission is informed in time in order to take legal protection actions. ","o|s|p|V|B1|u","a|B2","o|o|p|B3|1G","11.4 Neither party shall obtain Confidential Information by means of reverse engineering. “","o|s|p|V|B5|u","Reverse Engineering","o|s|p|5K|B7|u","” in this context means all actions, including observing, testing, examining and reassembling, with the aim of obtaining Confidential Information. ","o|s|p|V|B9|u","a|B6|B8|BA","o|o|p|BB|1G","11.5 The restrictions contained in sections 11.2 to 11.4 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement. ","o|s|p|V|BD|u","a|BE","o|o|p|BF|1G","12. Amendments ","o|s|p|V|BH|u","a|BI","o|o|p|BJ|5D","12.1 Personio has the right to change these GTC at any time or to amend regulations for the use of any newly introduced additional services or features of the Software or Services. Changes and amendments to these GTC shall be announced to the customer by email to the indicated email address not later than four weeks before the scheduled changes come into force. The customer’s consent to the change of the GTC will be deemed granted if the customer does not object to the amendment in writing (including email) within a period of two weeks, beginning with the day following the day of the announcement of the amendment. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. ","o|s|p|V|BL|u","a|BM","o|o|p|BN|1G","12.2 Personio reserves the right to modify the Software and/or Services to offer deviating functionalities, unless changes or deviations are not reasonable for the customer. If significant change of the Software supported workflow of the customer and/or limitations in usability of so far generated data go along with the provision of a modified version of the Software or a change of functionality of the Software, Personio will announce this to the customer in writing (including email) at the latest four weeks before the effective date of such a change. If the customer does not object to the change in writing (including email) within a period of two weeks upon receipt of the notification of change, the change shall become part of the contract. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the written notice requirement and the outcome of an objection. ","o|s|p|V|BP|u","a|BQ","o|o|p|BR|1G","12.3 Personio further reserves the right to modify the Software and/or Services to offer deviating functionalities, (i) to the extent necessary to make the services offered by Personio compliant to the (case) law applicable to such services, in particular if the legal situation changes; (ii) to the extent Personio complies with a court order or authority decision addressed to Personio; (iii) to the extent necessary to eliminate security vulnerabilities of the software; (iv) due to significant changes in the services or contractual conditions of third-party providers or subcontracting companies, or (v) to the extent that this is predominantly beneficial for the customer. Personio especially reserves the right to restrict or discontinue the provision of additional functionalities or Integrations if the technical partners for these additional functionalities or the providers of the Third-Party Integrations significantly change or limit their services or terms of service and Personio can therefore no longer reasonably be expected to continue providing the above, such as if the additional expense due to Personio’s involvement would be economically unreasonable. For the case of annual calculation, the customer will receive an appropriate pro rata reimbursement of fees paid in advance, provided that the additional functionality or Integration was invoiced separately. ","o|s|p|V|BT|u","a|BU","o|o|p|BV|1G","12.4 Personio is entitled to adjust its list prices to compensate personnel cost or other cost increases annually in an appropriate amount. Personio will announce these price adjustments and the effective date of the price adjustments to the customer in writing (including email). The price adjustments shall not apply to the periods the customer has already paid for. If the price increase is more than 5% of the previous price, the customer may object to this list price increase within a period of two weeks from notification. A change in the price resulting from a change in the scope of features or the number of users to be administered shall not be deemed a price adjustment within the meaning of this section 12.4. ","o|s|p|V|BX|u","a|BY","o|o|p|BZ|1G","12.5 If the customer objects to a change within the meaning of this section 12 in accordance with the relevant notification requirements, the proposed change will not be effective and the Agreement shall continue under the existing terms. In this case Personio reserves the right to terminate the Agreement extraordinarily on one month’s notice. ","o|s|p|V|Bb|u","a|Bc","o|o|p|Bd|1G","12.6 Except as set out in sections 12.1 to 12.4, any variation to the Agreement shall be agreed by the parties in writing (including email). ","o|s|p|V|Bf|u","a|Bg","o|o|p|Bh|1G","13. Final Provisions ","o|s|p|V|Bj|u","a|Bk","o|o|p|Bl|5D","13.1 Unless otherwise agreed, any notification or declaration under the Agreement shall be made in writing which includes text form (e.g. email). Amendments to the Agreement shall be made in writing or text form. This shall also apply to the waiver of this form requirement. ","o|s|p|V|Bn|u","a|Bo","o|o|p|Bp|1G","13.2 If any provision of the Agreement is invalid, illegal or unenforceable, the other provisions of the Agreement will remain enforceable and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. ","o|s|p|V|Br|u","a|Bs","o|o|p|Bt|1G","13.3 The Agreement between the parties shall be governed by and construed in accordance with the laws of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction for all disputes arising from and/or in connection with the Agreement between Personio and the customer is, as far as legally permissible, Munich. ","o|s|p|V|Bv|u","a|Bw","o|o|p|Bx|1G","hr","o|o|p|V|Bz","Version 07-2024","o|s|p|V|C1|u","a|C2","o|o|p|C3|1G","https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20Website%20GTC%20(Version%2008-23)_final.pdf","o|1O|C5","Download Version 08-2023","o|s|p|V|C7|u","a|C8","o|o|C6|C9|1U","a|1M|CA|1M","o|o|p|CB|1G","UK \u0026 Ireland General Terms and Conditions","o|s|p|V|CD|u","a|CE","o|o|p|CF|x","6yjdK4pwNaqjRF6VPuisPz","o|14|CH|16|17","o|11|CI","o|10|CJ","o|o|CK|V|1B","1","o|s|p|V|CM|u","a|CN","o|o|p|CO|1G","a|CP","o|o|p|CQ|1J","#1-background-uki","o|1O|CS","o|o|CT|1T|1U","a|1M|CU|1M","o|o|p|CV|1G","a|CW","o|o|p|CX|1J","a|CR|CY","o|o|p|CZ|1b","2","o|s|p|V|Cb|u","a|Cc","o|o|p|Cd|1G","a|Ce","o|o|p|Cf|1J","#2-conclusion-of-contract-trial-uki","o|1O|Ch","o|o|Ci|1n|1U","a|1M|Cj|1M","o|o|p|Ck|1G","a|Cl","o|o|p|Cm|1J","a|Cg|Cn","o|o|p|Co|1b","3","o|s|p|V|Cq|u","a|Cr","o|o|p|Cs|1G","a|Ct","o|o|p|Cu|1J","#3-scope-of-software-and-services-uki","o|1O|Cw","o|o|Cx|25|1U","a|1M|Cy|1M","o|o|p|Cz|1G","a|D0","o|o|p|D1|1J","a|Cv|D2","o|o|p|D3|1b","4","o|s|p|V|D5|u","a|D6","o|o|p|D7|1G","a|D8","o|o|p|D9|1J","#4-availability-uki","o|1O|DB","o|o|DC|2N|1U","a|1M|DD|1M","o|o|p|DE|1G","a|DF","o|o|p|DG|1J","a|DA|DH","o|o|p|DI|1b","5","o|s|p|V|DK|u","a|DL","o|o|p|DM|1G","a|DN","o|o|p|DO|1J","#5-customer-responsibilities-uki","o|1O|DQ","o|o|DR|2f|1U","a|1M|DS|1M","o|o|p|DT|1G","a|DU","o|o|p|DV|1J","a|DP|DW","o|o|p|DX|1b","6","o|s|p|V|DZ|u","a|Da","o|o|p|Db|1G","a|Dc","o|o|p|Dd|1J","#6-grant-of-rights-uki","o|1O|Df","o|o|Dg|2x|1U","a|1M|Dh|1M","o|o|p|Di|1G","a|Dj","o|o|p|Dk|1J","a|De|Dl","o|o|p|Dm|1b","7","o|s|p|V|Do|u","a|Dp","o|o|p|Dq|1G","a|Dr","o|o|p|Ds|1J","#7-term-and-termination-uki","o|1O|Du","o|o|Dv|3F|1U","a|1M|Dw|1M","o|o|p|Dx|1G","a|Dy","o|o|p|Dz|1J","a|Dt|E0","o|o|p|E1|1b","8","o|s|p|V|E3|u","a|E4","o|o|p|E5|1G","a|E6","o|o|p|E7|1J","#8-payment-term-uki","o|1O|E9","o|o|EA|3X|1U","a|1M|EB|1M","o|o|p|EC|1G","a|ED","o|o|p|EE|1J","a|E8|EF","o|o|p|EG|1b","9","o|s|p|V|EI|u","a|EJ","o|o|p|EK|1G","a|EL","o|o|p|EM|1J","#9-warranty-claims-and-obligations-in-case-of-defects-uki","o|1O|EO","o|o|EP|3p|1U","a|1M|EQ|1M","o|o|p|ER|1G","a|ES","o|o|p|ET|1J","a|EN|EU","o|o|p|EV|1b","10","o|s|p|V|EX|u","a|EY","o|o|p|EZ|1G","a|Ea","o|o|p|Eb|1J","#10-limitation-of-liability-uki","o|1O|Ed","o|o|Ee|47|1U","a|1M|Ef|1M","o|o|p|Eg|1G","a|Eh","o|o|p|Ei|1J","a|Ec|Ej","o|o|p|Ek|1b","11","o|s|p|V|Em|u","a|En","o|o|p|Eo|1G","a|Ep","o|o|p|Eq|1J","#11-data-protection-and-confidentiality-uki","o|1O|Es","o|o|Et|4P|1U","a|1M|Eu|1M","o|o|p|Ev|1G","a|Ew","o|o|p|Ex|1J","a|Er|Ey","o|o|p|Ez|1b","12","o|s|p|V|F1|u","a|F2","o|o|p|F3|1G","a|F4","o|o|p|F5|1J","#12-amendments-uki","o|1O|F7","o|o|F8|4h|1U","a|1M|F9|1M","o|o|p|FA|1G","a|FB","o|o|p|FC|1J","a|F6|FD","o|o|p|FE|1b","13","o|s|p|V|FG|u","a|FH","o|o|p|FI|1G","a|FJ","o|o|p|FK|1J","#13-final-provisions-uki","o|1O|FM","o|o|FN|4z|1U","a|1M|FO|1M","o|o|p|FP|1G","a|FQ","o|o|p|FR|1J","a|FL|FS","o|o|p|FT|1b","a|Ca|Cp|D4|DJ|DY|Dn|E2|EH|EW|El|F0|FF|FU","o|o|p|FV|58"," 1. Background (UK\u0026I)","o|s|p|V|FX|u","a|FY","o|o|p|FZ|5D","1.4 The precedence of the terms will apply as follows: a) offer letter or similar document; b) supplemental terms; c) data processing agreement/Data Processing Addendum; and d) GTC. ","o|s|p|V|Fb|u","a|Fc","o|o|p|Fd|1G","2. Conclusion of Contract, Trial (UK\u0026I)","o|s|p|V|Ff|u","a|Fg","o|o|p|Fh|5D","2.1 Subscription of the Software requires the creation of a customer account (“","o|s|p|V|Fj|u","”). For the creation of the account, the required information and a password must be created by a user. Notification will be sent to a user to the indicated e-mail address with the login details for the account set-up. Upon Account activation, Personio grants the customer a free right to use the Software for a period of 14 days for trial purposes (\"","o|s|p|V|Fl|u","a|Fk|5w|Fm|60|62","o|o|p|Fn|1G","2.3 Fee-based Agreements may be concluded by the customer by (a) choosing the Software and Services and adding the required contract information in their Account with Personio’s confirmation, or (b) requesting a respective quote in writing (including email) from Personio and the customer accepting the same. ","o|s|p|V|Fp|u","a|Fq","o|o|p|Fr|1G","3. Scope of Software and Services (UK\u0026I)","o|s|p|V|Ft|u","a|Fu","o|o|p|Fv|5D","4. Availability (UK\u0026I)","o|s|p|V|Fx|u","a|Fy","o|o|p|Fz|5D","4.3 Personio is not responsible for any delays, delivery failures, or any other loss or damages resulting from the transfer of data over communications networks and facilities, including the internet. ","o|s|p|V|G1|u","a|G2","o|o|p|G3|1G","5. Customer Responsibilities (UK\u0026I)","o|s|p|V|G5|u","a|G6","o|o|p|G7|5D","5.1 During the Trial in accordance with section 2.1, the customer is obligated to review the functionalities of the Software and to notify Personio in writing (including email) about possible defects and other deviations from the Service Description before concluding a fee-based Agreement for the use of the Software. The customer cannot invoke defects and other deviations from the Service Description, which were already known or present during the Trial, but were not reported before the conclusion of a fee-based Agreement for the use of the Software. ","o|s|p|V|G9|u","a|GA","o|o|p|GB|1G","5.2 The customer shall provide at least one qualified contact person together with a deputy, who is entitled to make all necessary decisions, that are required for the contractually agreed provision of Software and Services (commercial, administrative, security, invoicing, etc.) or to bring about such decisions without undue delay. The customer shall inform Personio about any changes of the contact person (including deputy) without undue delay. ","o|s|p|V|GD|u","a|GE","o|o|p|GF|1G","5.3 The customer is solely responsible for the content and data processed within the Software. The customer shall use the Software only in accordance with the Agreement and within the framework of the applicable statutory provisions and not to infringe any rights of third parties during use. The customer will inform Personio without undue delay in writing (including email) about: (i) the misuse or suspicion of misuse of the Software and Services; (ii) a risk or suspicion of a risk for the compliance of data protection or data security which occurs within the scope of the provision of the Software and Services; (iii) a risk or suspicion of a risk for the service provided by Personio, e.g. due to loss of access data or hacker attack. ","o|s|p|V|GH|u","a|GI","o|o|p|GJ|1G","5.4 The customer shall ensure the following technical requirements: ","o|s|p|V|GL|u","a|GM","o|o|p|GN|1G","5.4.1 The connection to the internet in adequate bandwidth and latency is the customer’s responsibility. ","o|s|p|V|GP|u","a|GQ","o|o|p|GR|1G","5.4.2 For an optimal use of the offers and functions of the Software the customer shall use the latest versions of the following browser types Google Chrome, Microsoft Edge or Mozilla Firefox or any other browser notified by Personio. Functional cookies are needed for the usability of the Software. If these are not permitted by the customer, Personio shall not be liable for any restrictions resulting from this. ","o|s|p|V|GT|u","a|GU","o|o|p|GV|1G","5.4.3 The customer is responsible for taking appropriate IT security measures to ensure that the use of the Software is subject to appropriate security standards within their own organisation. ","o|s|p|V|GX|u","a|GY","o|o|p|GZ|1G","5.4.4 The use of shared accounts (e.g. hr@customer.com) is prohibited. The customer shall ensure that their users of the Software do not share their login data. ","o|s|p|V|Gb|u","a|Gc","o|o|p|Gd|1G","5.5 The customer is responsible for the professional setup and administration of the Account. This applies regardless of whether Personio supports the customer setting up the account in any form. This includes: (i) the professional setup of the Account, in particular the migration of data, configuration of processes and products; (ii) the technical setup of Integrations in the Account and in the Third-Party System, such as determining whether certain data fields should be transferred or how customer-specific values from multiple-selection fields are to be assigned; (iii) verification of the correct functioning of the Integration on the basis of test cases (e.g. concerning the text length of open text fields) before productive use; (iv) the technical integration of interfaces on the customer side in accordance with the specification of incoming and outgoing data, including API key input and the activation of interfaces in the Third-Party System; (v) the administration of the account, in particular the creation of users and roles and the assignment of access. ","o|s|p|V|Gf|u","a|Gg","o|o|p|Gh|1G","6. Grant of Rights (UK\u0026I)","o|s|p|V|Gj|u","a|Gk","o|o|p|Gl|5D","6.1 Personio grants the customer a worldwide, non-exclusive, non-transferable and terminable licence to access and use for the subscribed for Software for the duration of the Agreement. The customer grants to Personio a worldwide, non-exclusive, non-transferable, terminable and royalty-free licence to use customer content for the sole purpose of providing the Software and Services for the duration of the Agreement. ","o|s|p|V|Gn|u","a|Go","o|o|p|Gp|1G","6.2 The rights under section 6.1 shall be applicable to any customer group or affiliate entity to the extent such entity is covered under the relevant plan of the Software or Services. ","o|s|p|V|Gr|u","a|Gs","o|o|p|Gt|1G","6.4 The customer must not, and most ensure that users do not: ","o|s|p|V|Gv|u","a|Gw","o|o|p|Gx|1G","6.4.1 Resell the Software or make it available (or any part of it) to any unauthorised third party; ","o|s|p|V|Gz|u","a|H0","o|o|p|H1|1G","6.4.2 Use the Software to transmit, download or access any information which is unlawful, harassing or offence; ","o|s|p|V|H3|u","a|H4","o|o|p|H5|1G","6.4.3 Access all or part of the Software in order to build a product or service which competes with Personio, or permit the Software to be combined with an unauthorised program without the consent of Personio; or ","o|s|p|V|H7|u","a|H8","o|o|p|H9|1G","6.4.4 Create derivative works from, decomplie, reverse engineer, disassemble or otherwise attempt to derive in whole or in part the source code of, or any internal file generated by, any software which forms part of the Software. ","o|s|p|V|HB|u","a|HC","o|o|p|HD|1G","6.5 Where a claim is brought by a third party against a party (“","o|s|p|V|HF|u","Non-infringing Party","o|s|p|5K|HH|u","”) alleging the infringement by the other party (the “","o|s|p|V|HJ|u","Infringing Party","o|s|p|5K|HL|u","”) of its copyright, design or trademark intellectual property rights, the Infringing Party will defend at its expense and pay any settlement and any damages, costs and reasonable legal fees finally awarded against the Non-infringing Party arising out of such claim provided that the Non-infringing Party: ","o|s|p|V|HN|u","a|HG|HI|HK|HM|HO","o|o|p|HP|1G","6.5.1 Was acting in full accordance of the terms of the Agreement and the infringement is not caused by a third party; ","o|s|p|V|HR|u","a|HS","o|o|p|HT|1G","6.5.2 Gave notice to the Infringing Party of the claim promptly upon becoming aware of the same; and ","o|s|p|V|HV|u","a|HW","o|o|p|HX|1G","6.5.3 Gave the Infringing Party the sole conduct of the defence of the claim and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claims except upon express instructions of the Infringing Party; and ","o|s|p|V|HZ|u","a|Ha","o|o|p|Hb|1G","6.5.4 At the Infringing Party’s cost, acts in accordance with the reasonable instructions of the Infringing Party and gives to the Infringing Party such assistance as it shall reasonably require in respect of the conduct of the defence. ","o|s|p|V|Hd|u","a|He","o|o|p|Hf|1G","6.6 In the event of any infringement claim under section 6.5 or awareness of a likely infringement, Personio shall at its option: ","o|s|p|V|Hh|u","a|Hi","o|o|p|Hj|1G","6.6.1 Procure for the customer the right to continue using the rights granted under the Agreement; or ","o|s|p|V|Hl|u","a|Hm","o|o|p|Hn|1G","6.6.2 Replace or modify the rights granted under the Agreement to make the customer’s use non-infringing without detrimentally affecting the functionality or performance of the Software or Services; or ","o|s|p|V|Hp|u","a|Hq","o|o|p|Hr|1G","6.6.3 Where it is not possible using all commercially reasonable endeavours to comply with section 6.6.1 or 6.6.2 terminate the Agreement and refund any pre-paid fees on a prorated basis for any unused period due to such infringement claim. ","o|s|p|V|Ht|u","a|Hu","o|o|p|Hv|1G","7. Term and Termination (UK\u0026I)","o|s|p|V|Hx|u","a|Hy","o|o|p|Hz|5D","7.4 Without prejudice to any other rights or remedies to which the parties may be entitled, either party may terminate the Agreement immediately without liability to the other if: ","o|s|p|V|I1|u","a|I2","o|o|p|I3|1G","7.4.1 The other party is in material breach of any of its obligations under the Agreement, and such breach is either not capable of remedy or if such breach is capable of remedy, the party fails to remedy that breach within fourteen (14) days of being notified of such; or","o|s|p|V|I5|u","a|I6","o|o|p|I7|1G","7.4.2 The other party experiences an insolvency event. ","o|s|p|V|I9|u","a|IA","o|o|p|IB|1G","7.5 Notice of termination must be given in writing (including email).","o|s|p|V|ID|u","a|IE","o|o|p|IF|1G","8. Payment Term (UK\u0026I)","o|s|p|V|IH|u","a|II","o|o|p|IJ|5D","8.1 The customer agrees to pay the fees for the Software and any applicable Services in accordance with the applicable quote. The customer will be billed dependent on their subscription term as stated in the applicable quote document. The customer authorises Personio to conduct payments by direct debit or as stated in the quote documents. Electronic invoices will be sent to the customer. ","o|s|p|V|IL|u","a|IM","o|o|p|IN|1G","\"). The User Commitment will be initially established in the quote documentation and subsequently can only be increased during the subscription term. In the event of new users being added in between billing periods then the customer will be charged for those users at a prorated rate (the applicable fees on the quote documentation shall apply) from the number of days left in the billing period from the date the new users are added. For annual paying customers, an invoice will be issued to the customer at the end of the calendar month. For monthly paying customers, an invoice will be issued to the customer at the next monthly billing date. Interest shall accrue on past due amounts at the rate of 5% above the base rate of the Bank of England, such interest to be applied from the due date (calculated daily) until payment is received.","o|s|p|V|IP|u","a|8q|8s|IQ","o|o|p|IR|1G","8.5 For Agreements with a yearly subscription, the billing period begins on the commencement date of the Agreement or as otherwise agreed by the parties in text form and ends with the expiry of one year unless the (initial) term agreed upon in the quote is longer than one year. Payment shall be due two weeks from the invoice date. ","o|s|p|V|IT|u","a|IU","o|o|p|IV|1G","9. Warranty, Claims and Obligations in Case of Defects (UK\u0026I)","o|s|p|V|IX|u","a|IY","o|o|p|IZ|5D","9.1 Each party warrants that it has the necessary rights, power and authority to enter into and perform its obligations under the Agreement, and, in the case of the customer, to receive the Software and Services provided to it and its users. ","o|s|p|V|Ib|u","a|Ic","o|o|p|Id|1G","9.2 Personio warrants that the Software and Services (outside of the Trial) will be performed in accordance with the Service Description (where utilised in accordance with the Agreement) and will be provided with reasonable care and skill. ","o|s|p|V|If|u","a|Ig","o|o|p|Ih|1G","9.6 Except as expressly and specifically provided in the Agreement all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law or by usage or course of dealing are, to the fullest extent permitted by applicable law, excluded from the Agreement. ","o|s|p|V|Ij|u","a|Ik","o|o|p|Il|1G","10. Limitation of Liability (UK\u0026I)","o|s|p|V|In|u","a|Io","o|o|p|Ip|5D","10.1 Nothing in the Agreement excludes or seeks to limit the liability of Personio:","o|s|p|V|Ir|u","a|Is","o|o|p|It|1G","10.1.1 For death or personal injury caused by negligence;","o|s|p|V|Iv|u","a|Iw","o|o|p|Ix|1G","10.1.2 For fraud or fraudulent misrepresentation;","o|s|p|V|Iz|u","a|J0","o|o|p|J1|1G","10.1.3 For any other type of loss or damage which it is not permissible to limit or exclude by law. ","o|s|p|V|J3|u","a|J4","o|o|p|J5|1G","10.2 Personio shall have no liability to the customer in respect of the Trial. ","o|s|p|V|J7|u","a|J8","o|o|p|J9|1G","10.3 Subject to section 10.1, Personio will not be liable, whether in contract, misrepresentation, tort (including negligence), or otherwise for: ","o|s|p|V|JB|u","a|JC","o|o|p|JD|1G","10.3.1 Any loss of profit, loss of business, loss of opportunity, loss of or depletion of goodwill, or loss or corruption of data or information - in each case whether such loss is direct or indirect; or ","o|s|p|V|JF|u","a|JG","o|o|p|JH|1G","10.3.2 Any form of indirect or consequential loss or third party claims; and ","o|s|p|V|JJ|u","a|JK","o|o|p|JL|1G","10.3.3 Personio's total aggregate liability in respect of any claim or loss arising under the Agreement shall be limited to the total fees paid to Personio in the 12 calendar months immediately preceding the date on which the claim arose. ","o|s|p|V|JN|u","a|JO","o|o|p|JP|1G","10.4 Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Agreement shall remain in full force and effect. ","o|s|p|V|JR|u","a|JS","o|o|p|JT|1G","11. Data Protection and Confidentiality (UK\u0026I)","o|s|p|V|JV|u","a|JW","o|o|p|JX|5D","11.1 Personio acts as a processor for the customer data stored and processed in the Software and the customer shall be the data controller of such data. For customers who have already entered into separate data processing terms prior to September 01, 2024, the data processing terns stored remain valid. For all other customers, the controller-processor agreement on the Personio website (www.personio.com/terms/) (“","o|s|p|V|JZ|u","”) is hereby agreed and incorporated and forms an integral part of the Agreement. ","o|s|p|V|Jb|u","a|Ja|AA|Jc","o|o|p|Jd|1G","11.2 Both parties may have access to confidential information (whether identified as confidential or not) concerning the business, affairs, software, services of one party or members of its group including technical and functional specifications, pricing and related terms pertaining to Software and/or Services (\"","o|s|p|V|Jf|u","\") in order to perform obligations under the Agreement. Each party agrees to the following: ","o|s|p|V|Jh|u","a|Jg|AI|Ji","o|o|p|Jj|1G","11.2.1 Not to use the other party's Confidential Information for any purpose other than to perform its obligations under the Agreement; ","o|s|p|V|Jl|u","a|Jm","o|o|p|Jn|1G","11.2.2 Hold the other party's Confidential Information in confidence, and, unless required by law, will not make the other party's Confidential Information available to any third party other than employees, officers, representatives, advisors or sub-contractors who need to know such information for the purpose of carrying out the party's obligations under the Agreement (\"","o|s|p|V|Jp|u","Permitted Recipients","o|s|p|5K|Jr|u","\"). Each party must ensure that all Permitted Recipients are bound by suitable confidentiality obligations equivalent to this section 11.2; ","o|s|p|V|Jt|u","a|Jq|Js|Ju","o|o|p|Jv|1G","11.2.3 Take all reasonable steps to ensure the other party's Confidential Information to which it has access to is afforded the same security protection as its own Confidential Information. ","o|s|p|V|Jx|u","a|Jy","o|o|p|Jz|1G","11.3 Confidential Information shall not include information which is: ","o|s|p|V|K1|u","a|K2","o|o|p|K3|1G","11.3.1 In the public domain other than through a breach of the Agreement or an obligation of confidence owed to a party; ","o|s|p|V|K5|u","a|K6","o|o|p|K7|1G","11.3.2 In the lawful possession or known to a party before any disclosure; ","o|s|p|V|K9|u","a|KA","o|o|p|KB|1G","11.3.3 Disclosed to a party independently by a third party without restriction; ","o|s|p|V|KD|u","a|KE","o|o|p|KF|1G","11.3.4 Is in dependently developed by a party without access to the Confidential Information; or ","o|s|p|V|KH|u","a|KI","o|o|p|KJ|1G","11.3.5 Is required to be disclosed by law or any court or regulatory body. The restrictions contained in sections 11.2 to 11.3 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement. ","o|s|p|V|KL|u","a|KM","o|o|p|KN|1G","12. Amendments (UK\u0026I)","o|s|p|V|KP|u","a|KQ","o|o|p|KR|5D","13. Final Provisions (UK\u0026I)","o|s|p|V|KT|u","a|KU","o|o|p|KV|5D","13.1 Amendments to the Agreement shall be made in writing (inclusive email). ","o|s|p|V|KX|u","a|KY","o|o|p|KZ|1G","13.2 Personio may assign its rights or obligations under the Agreement. The customer may assign its rights under the Agreement only with Personio’s prior written consent. ","o|s|p|V|Kb|u","a|Kc","o|o|p|Kd|1G","13.3 No party who is not a party under the Agreement may enforce any rights under it. ","o|s|p|V|Kf|u","a|Kg","o|o|p|Kh|1G","13.4 A failure or delay by a party in exercising a right or power (in part or in whole) under the Agreement shall not be construed as a waiver of rights and remedies, nor shall it preclude any further exercise of that right or power. ","o|s|p|V|Kj|u","a|Kk","o|o|p|Kl|1G","13.5 The Agreement (as it may be varied in accordance with the GTC) constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. ","o|s|p|V|Kn|u","a|Ko","o|o|p|Kp|1G","13.6 Personio will not be liable to the customer for any failure to perform or for any delay in performance under the Agreement to the extent such non-performance or delay is caused by any circumstance beyond the reasonable control of Personio. 13.7 The Agreement and any claim or dispute arising out of or in connection with it shall be governed by the laws of England and each party submits to the non-exclusive jurisdiction of the courts of England. ","o|s|p|V|Kr|u","a|Ks","o|o|p|Kt|1G","https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20Website%20GTC%20UK%20(Version%2008-23)_final.pdf","o|1O|Kv","o|o|Kw|C9|1U","a|1M|Kx|1M","o|o|p|Ky|1G","Data Processing Addendum (DPA)","o|s|p|V|L0|u","a|L1","o|o|p|L2|x","60BEpSiclp3GXqV5n9zUR2","o|14|L4|16|17","o|11|L5","o|10|L6","o|o|L7|V|1B","#1-general-regulations","o|1O|L9","General Regulations","o|s|p|V|LB|u","a|LC","o|o|LA|LD|1U","a|1M|LE|1M","o|o|p|LF|1G","a|LG","o|o|p|LH|1J","a|1K|LI","o|o|p|LJ|1b","#2-confidentiality","o|1O|LL","Confidentiality","o|s|p|V|LN|u","a|LO","o|o|LM|LP|1U","a|1M|LQ|1M","o|o|p|LR|1G","a|LS","o|o|p|LT|1J","a|1i|LU","o|o|p|LV|1b","#3-obligations-of-the-controller","o|1O|LX","Obligations of the Controller","o|s|p|V|LZ|u","a|La","o|o|LY|Lb|1U","a|1M|Lc|1M","o|o|p|Ld|1G","a|Le","o|o|p|Lf|1J","a|20|Lg","o|o|p|Lh|1b","#4-instructions","o|1O|Lj","Instructions","o|s|p|V|Ll|u","a|Lm","o|o|Lk|Ln|1U","a|1M|Lo|1M","o|o|p|Lp|1G","a|Lq","o|o|p|Lr|1J","a|2I|Ls","o|o|p|Lt|1b","#5-obligations-of-the-processor","o|1O|Lv","Obligations of the Processor","o|s|p|V|Lx|u","a|Ly","o|o|Lw|Lz|1U","a|1M|M0|1M","o|o|p|M1|1G","a|M2","o|o|p|M3|1J","a|2a|M4","o|o|p|M5|1b","#6-technical-and-organisational-measures","o|1O|M7","Technical and Organisational Measures","o|s|p|V|M9|u","a|MA","o|o|M8|MB|1U","a|1M|MC|1M","o|o|p|MD|1G","a|ME","o|o|p|MF|1J","a|2s|MG","o|o|p|MH|1b","#7-subprocessors","o|1O|MJ","Sub-Processors","o|s|p|V|ML|u","a|MM","o|o|MK|MN|1U","a|1M|MO|1M","o|o|p|MP|1G","a|MQ","o|o|p|MR|1J","a|3A|MS","o|o|p|MT|1b","#8-rights-of-the-data-subjects","o|1O|MV","Rights of the Data Subjects","o|s|p|V|MX|u","a|MY","o|o|MW|MZ|1U","a|1M|Ma|1M","o|o|p|Mb|1G","a|Mc","o|o|p|Md|1J","a|3S|Me","o|o|p|Mf|1b","#9-information-and-notification-obligations","o|1O|Mh","Information and Notification Obligations","o|s|p|V|Mj|u","a|Mk","o|o|Mi|Ml|1U","a|1M|Mm|1M","o|o|p|Mn|1G","a|Mo","o|o|p|Mp|1J","a|3k|Mq","o|o|p|Mr|1b","#10-disclosure-and-deletion-of-data","o|1O|Mt","Disclosure and Deletion of Data","o|s|p|V|Mv|u","a|Mw","o|o|Mu|Mx|1U","a|1M|My|1M","o|o|p|Mz|1G","a|N0","o|o|p|N1|1J","a|42|N2","o|o|p|N3|1b","#11-liability","o|1O|N5","Liability","o|s|p|V|N7|u","a|N8","o|o|N6|N9|1U","a|1M|NA|1M","o|o|p|NB|1G","a|NC","o|o|p|ND|1J","a|4K|NE","o|o|p|NF|1b","#12-final-provisions","o|1O|NH","o|o|NI|4z|1U","a|1M|NJ|1M","o|o|p|NK|1G","a|NL","o|o|p|NM|1J","a|4c|NN","o|o|p|NO|1b","a|LK|LW|Li|Lu|M6|MI|MU|Mg|Ms|N4|NG|NP","o|o|p|NQ|58","1. General Regulations","o|s|p|V|NS|u","a|NT","o|o|p|NU|5D","1.1 Introduction, Scope, Definitions","o|s|p|5K|NW|u","a|NX","o|o|p|NY|1G","1.1.1 These terms govern the rights and obligations of the customer (“","o|s|p|V|Na|u","Controller","o|s|p|5K|Nc|u","”) and Personio (“","o|s|p|V|Ne|u","Processor","o|s|p|5K|Ng|u","”) in the context of the processing of personal data on behalf of the Controller in relation to the Software and Services provided by the Processor (“","o|s|p|V|Ni|u","DPA","o|s|p|5K|Nk|u","”). This DPA is designed to comply with the provisions of the EU General Data Protection Regulation (“","o|s|p|V|Nm|u","GDPR","o|s|p|5K|No|u","”). Where there is any conflict between the terms of this DPA and the Agreement, then the terms of this DPA shall take precedence. ","o|s|p|V|Nq|u","a|Nb|Nd|Nf|Nh|Nj|Nl|Nn|Np|Nr","o|o|p|Ns|1G","1.1.2 Unless otherwise defined in this DPA, all capitalised terms shall have the meaning given to them in the Agreement or in the GDPR, as applicable. ","o|s|p|V|Nu|u","a|Nv","o|o|p|Nw|1G","1.1.3 The Controller agrees to the terms of this DPA on behalf of itself and any affiliate(s) who may be involved in the Processing of Personal Data under this DPA. ","o|s|p|V|Ny|u","a|Nz","o|o|p|O0|1G","1.2 Scope of Processing, Categories of Data, Data Subjects","o|s|p|5K|O2|u","a|O3","o|o|p|O4|1G","1.2.1 The Controller acknowledges that the scope of the processing information is at the Controller’s discretion and may vary depending on the use of the Software, the booked plan and apps (if applicable) and Services. As such, details regarding the potential processing information are set out in sections 1.2.2 and 1.2.3. ","o|s|p|V|O6|u","a|O7","o|o|p|O8|1G","1.2.2 Data types / categories may include: ","o|s|p|V|OA|u","a|OB","o|o|p|OC|1G","Personnel master data (e.g. name, address, date of birth, telephone number) ","o|s|p|V|OE|u","a|OF","o|o|p|OG|1G","a|OH","list-item","o|o|p|OI|OJ","Contract master data (e.g. information on professional qualifications and school education, information on continuing vocational training, other documents, employment contracts and certificates concluded or issued between the Controller and his employees) ","o|s|p|V|OL|u","a|OM","o|o|p|ON|1G","a|OO","o|o|p|OP|OJ","Accounting and service data (e.g. bank details, absences, vacation plans, sick leave, working hours, employee evaluations, employee communication and notifications) ","o|s|p|V|OR|u","a|OS","o|o|p|OT|1G","a|OU","o|o|p|OV|OJ","Payroll data ","o|s|p|V|OX|u","a|OY","o|o|p|OZ|1G","a|Oa","o|o|p|Ob|OJ","Contract billing and payment data ","o|s|p|V|Od|u","a|Oe","o|o|p|Of|1G","a|Og","o|o|p|Oh|OJ","a|OK|OQ|OW|Oc|Oi","unordered-list","o|o|p|Oj|Ok","1.2.3 Categories of data subjects may include in relation to the Controller (or affiliated company of the Controller): ","o|s|p|V|Om|u","a|On","o|o|p|Oo|1G","Employees - Freelancers, contractors, salaried employees or volunteers ","o|s|p|V|Oq|u","a|Or","o|o|p|Os|1G","a|Ot","o|o|p|Ou|OJ","Former employees - freelancers, contractors, salaried employees or volunteers ","o|s|p|V|Ow|u","a|Ox","o|o|p|Oy|1G","a|Oz","o|o|p|P0|OJ","Future employees, volunteers or applicants ","o|s|p|V|P2|u","a|P3","o|o|p|P4|1G","a|P5","o|o|p|P6|OJ","a|Ov|P1|P7","o|o|p|P8|Ok","1.2.4 The provision of the contractually agreed data processing takes place exclusively in a member state of the European Union, another state party to the Agreement on the European Economic Area or a state with an adequate level of data protection in accordance with Art. 45 GDPR, as determined by the European Commission. ","o|s|p|V|PA|u","a|PB","o|o|p|PC|1G","1.2.5 The Processor shall only carry out an international transfer of personal data to a country outside of the European Economic Area in compliance with the GDPR and shall implement appropriate safeguards to the extent necessary under the GDPR. ","o|s|p|V|PE|u","a|PF","o|o|p|PG|1G","1.2.6 The Processor shall Process Personal Data for the duration of the provision of the relevant Software or Services, unless otherwise agreed upon in writing. ","o|s|p|V|PI|u","a|PJ","o|o|p|PK|1G","2. Confidentiality","o|s|p|V|PM|u","a|PN","o|o|p|PO|5D","The Processor shall ensure that confidentiality is maintained in accordance with Art. 28 para. 3 S. 2 point (b), 29 and 32 para. 4 GDPR. The Processor shall ensure that any person that it authorises to Process Personal Data shall be subject to confidentiality provisions (whether a contractual or a statutory duty). ","o|s|p|V|PQ|u","a|PR","o|o|p|PS|1G","3. Obligations of the Controller","o|s|p|V|PU|u","a|PV","o|o|p|PW|5D","3.1 The Controller shall be responsible for its own compliance with the GDPR in relation to the use of the Software and Services (as applicable). ","o|s|p|V|PY|u","a|PZ","o|o|p|Pa|1G","3.2 The Controller must inform the Processor immediately and in full if they detect errors or irregularities in light of processing with regard to data protection regulations. ","o|s|p|V|Pc|u","a|Pd","o|o|p|Pe|1G","3.3 If necessary, the Controller shall provide the Processor with the contact person for any data protection issues arising within the scope of this DPA. ","o|s|p|V|Pg|u","a|Ph","o|o|p|Pi|1G","4. Instructions","o|s|p|V|Pk|u","a|Pl","o|o|p|Pm|5D","4.1 The Processor shall not Process any Personal Data on behalf of the Controller other than on the documented instructions of the Controller (provided that such instructions are within the scope of the Software/Services) or as necessary to comply with the GDPR. The Processor shall notify the Controller as soon as reasonably practicable if it determines, acting reasonably, an instruction may infringe the GDPR. The Processor shall not be required to comply with such infringing instruction unless and until the matter has been resolved by agreement of the parties. ","o|s|p|V|Po|u","a|Pp","o|o|p|Pq|1G","4.2 The Controller designates the persons exclusively authorised to issue instructions within the Software. In the event that no person authorised to issue instructions is appointed, only natural persons authorised to legally represent the Controller are entitled to issue instructions. The Processor may suspend the execution of instructions until the Controller has provided proof of the authority to legally represent the Controller to the Processor. ","o|s|p|V|Ps|u","a|Pt","o|o|p|Pu|1G","5. Obligations of the Processor","o|s|p|V|Pw|u","a|Px","o|o|p|Py|5D","5.1 General Obligations of the Processor","o|s|p|5K|Q0|u","a|Q1","o|o|p|Q2|1G","5.1.1 The Processor shall appoint a data protection officer. Contact details (as updated from time to time) of the data protection officer shall be made available on the Processor’s website. ","o|s|p|V|Q4|u","a|Q5","o|o|p|Q6|1G","5.1.2 The Processor shall provide reasonable assistance to the Controller in relation to any data protection impact assessment and prior consultations with the Supervisory Authority, in each case solely in relation to the Processing of the Controller’s Personal Data by, taking into account the nature of the processing and information available to the Processor. The Processor may charge the Controller for any assistance to the extent it is not commercially reasonable for the Processor to provide such assistance without charge (considering volume, complexity and timescale). The Processor shall provide the Controller with details of any estimated applicable fees in advance. ","o|s|p|V|Q8|u","a|Q9","o|o|p|QA|1G","5.1.3 The Processor shall immediately inform the Controller of any control actions and measures taken by the Supervisory Authority in so far as they relate to this DPA. This shall also apply if a competent authority determines that Personal Data from this Processing has been processed by the Processor and is connected to administrative or criminal proceedings, unless the Processor is obliged by law or by the authorities to refrain from making such notification. ","o|s|p|V|QC|u","a|QD","o|o|p|QE|1G","5.2 Audit","o|s|p|5K|QG|u","a|QH","o|o|p|QI|1G","5.2.1 The Controller is entitled to inspect compliance with the obligations arising from the DPA, the technical and organisational measures (“","o|s|p|V|QK|u","TOM","o|s|p|5K|QM|u","”) and GDPR upon agreement with the Processor during its usual business hours, taking into account a minimum of 14 days' notice or to have them checked by auditors to be appointed in individual cases. To this end, the Controller may, among other things, inspect the relevant buildings and facilities of the Processor, obtain information or inspect their own data with due regard to the legitimate interests of the Processor. For audits that become necessary due to a security incident or a more than insignificant violation of the provisions for the protection of personal data or provisions of this DPA (“","o|s|p|V|QO|u","Event-related On-site Audit","o|s|p|5K|QQ|u","”), the notification period from sentence 1 shall be reduced to an appropriate period. Furthermore, Event-related On-site Audits are not subject to the restrictions of sections 5.2.3-5.2.4 of this DPA. ","o|s|p|V|QS|u","a|QL|QN|QP|QR|QT","o|o|p|QU|1G","5.2.2 The Processor may make the consent to the audit dependent on the auditor submitting to an appropriate confidentiality agreement. If the auditor commissioned by the Controller is in a competitive relationship with the Processor or if another justified case exists, the Processor has the right to object to the Controller's choice. ","o|s|p|V|QW|u","a|QX","o|o|p|QY|1G","5.2.3 Within the scope of this clause, the Processor is only obliged to tolerate and cooperate in one ","o|s|p|V|Qa|u","non","o|s|p|5K|Qc|u","-Event-related On-site Audit (without cause) per calendar year. The effort of an ","o|s|p|V|Qe|u","-Event-related On-site Audit (without cause) is generally limited to one day per calendar year for the Processor. ","o|s|p|V|Qg|u","a|Qb|Qd|Qf|Qd|Qh","o|o|p|Qi|1G","5.2.4 If and as long as the Processor provides sufficient evidence of the fulfilment of its obligations, in particular the implementation of the TOM and its effectiveness, by means of appropriate evidence, they reserve the right to refuse the ","o|s|p|V|Qk|u","-Event-related On-site Audit from this section. Appropriate evidence may in particular include approved rules of conduct within the meaning of Art. 40 GDPR or an approved certification procedure within the meaning of Art. 42 GDPR. Both parties agree that the submission of certificates or reports by independent bodies, a conclusive company data security concept or a suitable certification by an IT security and data protection audit are also recognised as suitable evidence. ","o|s|p|V|Qm|u","a|Ql|Qd|Qn","o|o|p|Qo|1G","6. Technical and Organisational Measures","o|s|p|V|Qq|u","a|Qr","o|o|p|Qs|5D","6.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the Processor shall implement and maintain TOM to ensure an appropriate level of security of the Controller’s Personal Data. The latest version of TOM can be accessed within the Software (currently in “Settings” \u003e “Support” \u003e ”Subscription \u0026 Billing” \u003e “Data Processing Information”). ","o|s|p|V|Qu|u","a|Qv","o|o|p|Qw|1G","6.2 The TOM are subject to technical progress and further development and the Processor may update or modify the security measures from time to time, provided that such updates and modifications do not degrade or diminish the overall security of the Software and Services. ","o|s|p|V|Qy|u","a|Qz","o|o|p|R0|1G","7. Sub-Processors","o|s|p|V|R2|u","a|R3","o|o|p|R4|5D","7.1 The current list of sub-processors used by the Processor in accordance with this DPA can be accessed via the Software (currently in “Settings” \u003e “Support” \u003e “Subscription \u0026 Billing” \u003e Data Processing Information”). ","o|s|p|V|R6|u","a|R7","o|o|p|R8|1G","7.2 The assignment of sub-processors for the Processing or use of Personal Data is in principle only permitted with the approval of the Controller. For the sub-processors listed within the Software at the time the Agreement is concluded, this approval is granted upon conclusion of the Agreement. ","o|s|p|V|RA|u","a|RB","o|o|p|RC|1G","7.3 The Processor may remove or add new sub-processors. The Processor shall inform the Controller in text by active notification (email) if they intend to remove or engage a new sub-processor. If the Controller raises no reasonable objection on data protection grounds in text form (including email) within 14 days of receipt of the notice, then it shall be taken as an approval of the change. In the event of an objection, if the parties are not able to achieve a resolution, the Processor may terminate the Agreement with immediate effect. ","o|s|p|V|RE|u","a|RF","o|o|p|RG|1G","7.4 The Processor shall enter into an agreement with any sub-processor imposing appropriate contractual obligations on the sub-processor as set out in this DPA and meet the requirements of Art 28 (3) of the GDPR. The Processor shall remain responsible for any act or omission of its sub-processors. ","o|s|p|V|RI|u","a|RJ","o|o|p|RK|1G","8. Rights of the Data Subjects","o|s|p|V|RM|u","a|RN","o|o|p|RO|5D","8.1 If a data subject addresses the Processor with a claim under Chapter III of the GDPR with regard to the rights of the data subjects, the Processor will refer the data subject to the Controller, provided that an assignment to the Controller is possible after indication of the data subject. ","o|s|p|V|RQ|u","a|RR","o|o|p|RS|1G","8.2 The Controller acknowledges that the Software enables comprehensive self-administration of its personal data to assist it in connection with its obligations under GDPR (including its obligations to responding to data subject requests). To the extent the Controller is unable to independently address a request then the Processor shall provide reasonable assistance. ","o|s|p|V|RU|u","a|RV","o|o|p|RW|1G","8.3 The Processor is not liable if the Controller does not respond to the request of a data subject, does not respond correctly or does not respond in due time and this is solely the fault of the Controller. ","o|s|p|V|RY|u","a|RZ","o|o|p|Ra|1G","9. Information and Notification Obligations","o|s|p|V|Rc|u","a|Rd","o|o|p|Re|5D","The Processor shall notify the Controller without undue delay upon becoming aware of a Personal Data Breach affecting the Controller’s personal data. Any notification shall be in accordance with Article 33 of the GDPR.","o|s|p|V|Rg|u","a|Rh","o|o|p|Ri|1G","10. Disclosure and Deletion of Data","o|s|p|V|Rk|u","a|Rl","o|o|p|Rm|5D","10.1 Upon completion of the data processing, the Processor shall disclose the Personal Data provided in accordance with the following paragraphs. As a rule, the data processing is terminated at the end of the term of the Service Agreement. ","o|s|p|V|Ro|u","a|Rp","o|o|p|Rq|1G","10.2 The Processor is obliged to keep the Personal Data provided for a period of 30 days after the end of the Agreement. The Controller is entitled at any time until the expiry of this period to demand in text form the disclosure of personal data in a machine-readable format or deletion of the stored personal data or, if possible, to download the data directly from the Software. The Controller is solely responsible for the timely export of their data. ","o|s|p|V|Rs|u","a|Rt","o|o|p|Ru|1G","10.3 If the Controller issues the Processor with binding instructions for deletion in text form, the Processor shall be entitled to carry out the deletion of data even before the expiry of the retention period pursuant to section 10.2. The only exception to this is the data in respect of which the Processor is legally obliged to store. ","o|s|p|V|Rw|u","a|Rx","o|o|p|Ry|1G","10.4 If the Controller has neither requested the data to be disclosed nor requested the deletion of such data by the end of the period pursuant to section 10.2., the Processor shall be obliged to delete such data. ","o|s|p|V|S0|u","a|S1","o|o|p|S2|1G","11. Liability","o|s|p|V|S4|u","a|S5","o|o|p|S6|5D","11.1 Both parties shall be liable in accordance with Article 82 of the GDPR in relation to any loss caused by a breach of this DPA or the GDPR. ","o|s|p|V|S8|u","a|S9","o|o|p|SA|1G","11.2 Any exclusions of liability in this DPA shall not apply in the event of intent or gross negligence or in the event of damage resulting from death or personal injury. ","o|s|p|V|SC|u","a|SD","o|o|p|SE|1G","11.3 In all other respects, liability shall be governed by the Agreement. ","o|s|p|V|SG|u","a|SH","o|o|p|SI|1G","12. Final Provisions ","o|s|p|V|SK|u","a|SL","o|o|p|SM|5D","12.1 Both parties are obliged to confidentially treat all knowledge of business secrets and data security measures of the other party that were acquired within the scope of the contractual relationship, even beyond the termination of the Agreement. This also applies in particular to the contents of this DPA, as well as all documents, evidence etc. made available within the framework of the data protection audit. If there are any doubts as to whether information is subject to confidentiality, it shall be treated as confidential until it is released in writing by the other party. ","o|s|p|V|SO|u","a|SP","o|o|p|SQ|1G","12.2 Amendments and supplements to this DPA and all its components - including any assurances given by the Processor - shall be made in text form (including email) in accordance with the GDPR, which may also be in an electronic format, and require an express indication that these terms and conditions have been amended or supplemented. This also applies to the waiver of this formal requirement. The parties agree that adjustments to this DPA shall be concluded in an electronic format in accordance with Article 28 para. 9 GDPR. ","o|s|p|V|SS|u","a|ST","o|o|p|SU|1G","12.3 Should the data of the Controller be endangered by seizure or confiscation, by insolvency or composition proceedings or by other events or measures of third parties, the Processor shall inform the Controller immediately. The Processor shall immediately inform all parties involved in this connection that the sovereignty and ownership of the data lies exclusively with the Controller as the “responsible party” in the sense of the GDPR. ","o|s|p|V|SW|u","a|SX","o|o|p|SY|1G","12.4 The law of the Federal Republic of Germany shall apply. The UN Convention on Contracts for the International Sale of Goods (CISG) is not applicable. Exclusive place of jurisdiction for all disputes in connection with this DPA is, if permissible, Munich. ","o|s|p|V|Sa|u","a|Sb","o|o|p|Sc|1G","12.5 This DPA replaces all previous or concomitant warranties, arrangements, agreements, contracts or notifications among the Controller and the Processor, whether written or oral, with respect to the subject matter of this DPA unless the parties have concluded a DPA before September 01, 2024. ","o|s|p|V|Se|u","a|Sf","o|o|p|Sg|1G","12.6 Should individual parts of this DPA be invalid, this shall not affect the validity of the remaining parts of this DPA. ","o|s|p|V|Si|u","a|Sj","o|o|p|Sk|1G","Version 09-2024","o|s|p|V|Sm|u","a|Sn","o|o|p|So|1G","https://hr.personio.de/hubfs/EN_Downloads/08-2023_Personio%20DPA_EN_Version%2008-2023_final.pdf","o|1O|Sq","o|o|Sr|C9|1U","a|1M|Ss|1M","o|o|p|St|1G","General Terms \u0026 Conditions for Supporting Services (Professional Services)","o|s|p|V|Sv|u","a|Sw","o|o|p|Sx|x","7hsOLFRp79UlpFMgA89cYF","o|14|Sz|16|17","o|11|T0","o|10|T1","o|o|T2|V|1B","#1-object-object","o|1O|T4","Scope / Conclusion of Contract","o|s|p|V|T6|u","a|T7","o|o|T5|T8|1U","a|1M|T9|1M","o|o|p|TA|1G","a|TB","o|o|p|TC|1J","a|1K|TD","o|o|p|TE|1b","#2-services","o|1O|TG","o|s|p|V|5T|u","a|TI","o|o|TH|TJ|1U","a|1M|TK|1M","o|o|p|TL|1G","a|TM","o|o|p|TN|1J","a|1i|TO","o|o|p|TP|1b","#3-customers-duties-and-obligations","o|1O|TR","Customer’s Duties and Obligations","o|s|p|V|TT|u","a|TU","o|o|TS|TV|1U","a|1M|TW|1M","o|o|p|TX|1G","a|TY","o|o|p|TZ|1J","a|20|Ta","o|o|p|Tb|1b","#4-rights-of-use-of-personios-services","o|1O|Td","Rights of Use of Personio’s Services","o|s|p|V|Tf|u","a|Tg","o|o|Te|Th|1U","a|1M|Ti|1M","o|o|p|Tj|1G","a|Tk","o|o|p|Tl|1J","a|2I|Tm","o|o|p|Tn|1b","#5-payment-terms","o|1O|Tp","Payment Terms","o|s|p|V|Tr|u","a|Ts","o|o|Tq|Tt|1U","a|1M|Tu|1M","o|o|p|Tv|1G","a|Tw","o|o|p|Tx|1J","a|2a|Ty","o|o|p|Tz|1b","6.","o|s|p|V|U1|u","a|U2","o|o|p|U3|1G","a|U4","o|o|p|U5|1J","#6-limitation-of-liability","o|1O|U7","o|o|U8|47|1U","a|1M|U9|1M","o|o|p|UA|1G","a|UB","o|o|p|UC|1J","a|U6|UD","o|o|p|UE|1b","#7-confidentiality","o|1O|UG","o|o|UH|LP|1U","a|1M|UI|1M","o|o|p|UJ|1G","a|UK","o|o|p|UL|1J","a|3A|UM","o|o|p|UN|1b","#8-data-protection","o|1O|UP","Data Protection","o|s|p|V|UR|u","a|US","o|o|UQ|UT|1U","a|1M|UU|1M","o|o|p|UV|1G","a|UW","o|o|p|UX|1J","a|3S|UY","o|o|p|UZ|1b","#9-contractual-services-dienstleistungen","o|1O|Ub","Contractual Services (“Dienstleistungen”)","o|s|p|V|Ud|u","a|Ue","o|o|Uc|Uf|1U","a|1M|Ug|1M","o|o|p|Uh|1G","a|Ui","o|o|p|Uj|1J","a|3k|Uk","o|o|p|Ul|1b","#10-work-services-werkleistungen","o|1O|Un","Work Services (“Werkleistungen”)","o|s|p|V|Up|u","a|Uq","o|o|Uo|Ur|1U","a|1M|Us|1M","o|o|p|Ut|1G","a|Uu","o|o|p|Uv|1J","a|42|Uw","o|o|p|Ux|1b","#11-final-provisions","o|1O|Uz","o|o|V0|4z|1U","a|1M|V1|1M","o|o|p|V2|1G","a|V3","o|o|p|V4|1J","a|4K|V5","o|o|p|V6|1b","a|TF|TQ|Tc|To|U0|UF|UO|Ua|Um|Uy|V7","o|o|p|V8|58","o|s|p|5K|T6|u","a|1E|VA","o|o|p|VB|5D","1.1\nThese General Terms and Conditions (“","o|s|p|V|VD|u","”) apply to the provision, against payment or free of charge, of supporting services by Personio (hereinafter \"","o|s|p|V|VF|u","\") towards the customer (hereinafter \"","o|s|p|V|VH|u","Customer","o|s|p|5K|VJ|u","\") in connection with the web-based HR software-as-a-service (SaaS) of Personio (\"","o|s|p|V|VL|u","\"). Supporting services shall include consulting and training services, support in configuration and setup services, splitting or merging of Customer accounts in the Software (Account Split/Mergers), data migration services or any task expressly agreed between Personio and the Customer in writing (“","o|s|p|V|VN|u","”). Personio shall provide the Services exclusively in accordance with the GTC and the individual agreements made between the Personio and the Customer in this respect (hereinafter \"","o|s|p|V|VP|u","Orders","o|s|p|5K|VR|u","\"). The use of the Software itself is subject to Personio’s separate GTC. ","o|s|p|V|VT|u","a|VE|5c|VG|5M|VI|VK|VM|5Q|VO|5U|VQ|VS|VU","o|o|p|VV|1G","1.2\nTerms and conditions of the Customer which are contrary to or deviate from these GTC shall not become part of the contract - except in case of express written consent of Personio. These terms and conditions shall also apply if Personio performs the deliverables or services without reservation in the knowledge of conflicting or deviating terms and conditions of the Customer. ","o|s|p|V|VX|u","a|VY","o|o|p|VZ|1G","1.3\nThe contract between Personio and the Customer is concluded by both parties signing or otherwise agreeing on an Order (e.g. by email or phone). ","o|s|p|V|Vb|u","a|Vc","o|o|p|Vd|1G","2. Services","o|s|p|V|Vf|u","a|Vg","o|o|p|Vh|5D","2.1\nThe Services to be provided by Personio result from the Orders, any supplementary service descriptions and alternatively these GTC. Services other than those expressly described in the Order are not owed. ","o|s|p|V|Vj|u","a|Vk","o|o|p|Vl|1G","2.2\nUnless expressly agreed otherwise in writing, scheduling commitments and cost estimates are to be understood as non-binding deadlines and estimates. ","o|s|p|V|Vn|u","a|Vo","o|o|p|Vp|1G","2.3\nDescriptions of services are only to be regarded as details of the nature of the service. In case of doubt, the service descriptions are not considered as a guarantee. Guarantees by the Personio shall only be made in writing and, in case of doubt, shall only be interpreted as such if they are designated as a \"guarantee\". ","o|s|p|V|Vr|u","a|Vs","o|o|p|Vt|1G","2.4\nWhere Personio refers to legal requirements (e.g. tax aspects, consent requirements, data protection requirements) or provides legally relevant texts or content (e.g. role and authorisation concepts) these are merely drafts. Personio does not owe any legal advice and in this respect does not warrant the legal conformity of the mentioned services, especially with regard to the requirements of tax law, labour law or data protection law. The Customer has to specify and check the legal conformity of these services themselves or through legally competent third parties.","o|s|p|V|Vv|u","a|Vw","o|o|p|Vx|1G","3. Customer’s Duties and Obligations","o|s|p|V|Vz|u","a|W0","o|o|p|W1|5D","3.1\nPersonio depends on the cooperation of the Customer for a successful and timely performance of the Services to be provided by Personio. Personio therefore undertakes to provide all information, documents and content required for a proper performance of the Services in a timely and complete manner (e.g. data to be imported). The Customer is also obliged to point out, unprompted, circumstances which may be of importance for the performance of the Services by Personio and of which the Customer may be aware that they are unknown to Personio. ","o|s|p|V|W3|u","a|W4","o|o|p|W5|1G","3.2\nIn the event of any defects or other malfunctions, the Customer is obliged to report them immediately to Personio and to provide the information necessary to rectify the defect. ","o|s|p|V|W7|u","a|W8","o|o|p|W9|1G","3.3\nFurther details of the Customer's duties to cooperate and obligations may be set out in the Order. \n","o|s|p|V|WB|u","a|WC","o|o|p|WD|1G","4. Rights of Use of Personio’s Services","o|s|p|V|WF|u","a|WG","o|o|p|WH|5D","Unless otherwise provided in these GTC or the Order, Personio hereby grants the Customer the non-exclusive, non-transferable and non-sublicensable right to use the Services for the contractually agreed purposes, in case of doubt for the Customer's own business purposes.","o|s|p|V|WJ|u","a|WK","o|o|p|WL|1G","5. Payment Terms","o|s|p|V|WN|u","a|WO","o|o|p|WP|5D","5.1\nAll Services provided by Personio to the Customer shall be remunerated on a time basis, unless a fixed price has been agreed in the Order. The hourly rates stated or referred to in the Order shall apply. ","o|s|p|V|WR|u","a|WS","o|o|p|WT|1G","5.2\nIf a fixed price has been agreed in the Order, Personio shall perform the Services agreed for the fixed price set out therein. ","o|s|p|V|WV|u","a|WW","o|o|p|WX|1G","5.3\nUnless otherwise agreed, an agreed fixed price will be invoiced when the Order is placed. In the case of remuneration according to time, Personio will invoice the working hours on a regular basis, usually at the end of each calendar month. In the case of remuneration according to time, an activity report must be attached to the invoice, which shows the date or period, duration and content of the activity. Invoicing shall be in 15 minute time units. Personio may issue invoices in electronic form. ","o|s|p|V|WZ|u","a|Wa","o|o|p|Wb|1G","5.4\nTravel must be agreed with the Customer in advance. Travel time is considered 50 percent working time. Travel expenses shall be documented by Personio and reimbursed by the Customer. Travel to and from the Customer’s premises is also considered working time (from Personio's closest office). ","o|s|p|V|Wd|u","a|We","o|o|p|Wf|1G","5.5\nAll prices are in Euro plus the respective statutory value added tax.","o|s|p|V|Wh|u","a|Wi","o|o|p|Wj|1G","5.6\nInvoices are payable within 14 days without deductions.","o|s|p|V|Wl|u","a|Wm","o|o|p|Wn|1G","6. Limitation of Liability","o|s|p|V|Wp|u","a|Wq","o|o|p|Wr|5D","6.1\nPersonio shall be liable for damages to the extent that such damages a) were caused intentionally or by gross negligence of Personio, or b) were caused by slight negligence of Personio and are due to material breaches of duty which endanger the achievement of the purpose of the contract, or to the breach of duties the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the Customer may rely (cardinal obligations). In all other respects Personio's liability is excluded, irrespective of its legal basis, unless Personio is compulsorily liable by operation of law, in particular due to injury to life, body or health of a person, assumption of an express guarantee (see also clause 2.3), fraudulent concealment of a defect or under the German Product Liability Act. ","o|s|p|V|Wt|u","a|Wu","o|o|p|Wv|1G","6.2\nIn case of clause 6.1 sentence 1, letter b) (slight negligent breach of cardinal obligations) Personio's liability is limited to the typically foreseeable damage for a contract of this kind. ","o|s|p|V|Wx|u","a|Wy","o|o|p|Wz|1G","6.3\nTo the extent Personio provides its Services free of charge, Personio's liability is limited to intent, fraud and gross negligence, unless Personio's liability is mandatory by law. ","o|s|p|V|X1|u","a|X2","o|o|p|X3|1G","6.4\nThe limitations of liability set out in clauses 6.1 to 6.3 also apply to claims against employees, legal representatives and agents of Personio. ","o|s|p|V|X5|u","a|X6","o|o|p|X7|1G","7. Confidentiality","o|s|p|V|X9|u","a|XA","o|o|p|XB|5D","7.1\n“","o|s|p|V|XD|u","” shall mean any information, no matter whether written or oral, which (i) by its nature is confidential or subject to secrecy or (ii) which the party, whom the information is transmitted to, must have recognised as confidential and a subject to secrecy because of exceptional circumstances. Confidential Information includes, in particular, product descriptions and specifications as well as prices. ","o|s|p|V|XF|u","a|XE|AI|XG","o|o|p|XH|1G","7.1.1\nNot to disclose Confidential Information of the respective other party to third parties without express consent (at least in text form).","o|s|p|V|XJ|u","a|XK","o|o|p|XL|1G","7.1.2\nTo undertake to use Confidential Information only for contractually agreed purposes.","o|s|p|V|XN|u","a|XO","o|o|p|XP|1G","7.1.3\nTo take at least the same precautions as they do in regards to their own Confidential Information. Such precautions shall at least be reasonable to prevent disclosure to unauthorised third parties. In addition both contracting parties are obliged to prevent the unauthorised disclosure or use of Confidential Information by their customers, employees, subcontractors or legal representatives.","o|s|p|V|XR|u","a|XS","o|o|p|XT|1G","7.1.4\nTo inform each other in text form of any misuse of Confidential Information.","o|s|p|V|XV|u","a|XW","o|o|p|XX|1G","7.2\nConfidential Information shall not include information which:","o|s|p|V|XZ|u","a|Xa","o|o|p|Xb|1G","7.2.1\nWas known to the other party prior to transmission and without an existing confidentiality agreement,","o|s|p|V|Xd|u","a|Xe","o|o|p|Xf|1G","7.2.2\nIs transmitted by a third party not subject to a similar confidentiality agreement, ","o|s|p|V|Xh|u","a|Xi","o|o|p|Xj|1G","7.2.3\nIs otherwise publicly known,","o|s|p|V|Xl|u","a|Xm","o|o|p|Xn|1G","7.2.4\nWas independently developed without using confidential information,","o|s|p|V|Xp|u","a|Xq","o|o|p|Xr|1G","7.2.5\nIs released for publication in text form, or","o|s|p|V|Xt|u","a|Xu","o|o|p|Xv|1G","7.2.6\nIs required to be transmitted due to a final legally binding court order or authority provided that the party affected by the transmission is informed in time in order to take legal protection actions.","o|s|p|V|Xx|u","a|Xy","o|o|p|Xz|1G","7.3\nNeither party shall obtain Confidential Information by means of reverse engineering. “","o|s|p|V|Y1|u","” in this context means all actions, including observing, testing, examining and reassembling, with the aim of obtaining Confidential Information.","o|s|p|V|Y3|u","a|Y2|B8|Y4","o|o|p|Y5|1G","7.4\nThe restrictions contained in sections 7.1 to 7.3 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement.","o|s|p|V|Y7|u","a|Y8","o|o|p|Y9|1G","8. Data Protection","o|s|p|V|YB|u","a|YC","o|o|p|YD|5D","If Personio processes personal data of the Customer on behalf of the Customer in the context of the provision of the Services, Personio acts as processor in the sense of Art. 4 No. 8 GDPR and the Customer as controller in the sense of Art. 4 No. 7 GDPR. This is in particular the case for data migrations, account splits/mergers as well as other services which require Personio's access to the Customer's personal data in the Software. The contract/addendum for data processing concluded between Customer and Personio in connection with the provision of the Software pursuant to Art. 28 GDPR shall apply accordingly. ","o|s|p|V|YF|u","a|YG","o|o|p|YH|1G","9. Contractual Services (“Dienstleistungen”)","o|s|p|V|YJ|u","a|YK","o|o|p|YL|5D","9.1\nUnless otherwise agreed, Personio provides its Services as contractual services and therefore does not owe any concrete success. ","o|s|p|V|YN|u","a|YO","o|o|p|YP|1G","9.2\nThe general location for the provision of Services is the business premises of Personio, unless the Services necessarily require a presence at the Customer's premises or a corresponding location has been agreed. ","o|s|p|V|YR|u","a|YS","o|o|p|YT|1G","9.3\nEmployees assigned by Personio are not subject to any instructions of the Customer in the performance of the activities assigned to them. The assigned employee is free in the organisation of his activity (time, duration, type and place of work performance). However, they must take into account special operational concerns and requirements in connection with the activity. Furthermore, the assigned employee is not bound with regard to the place of work or the working hours. However, project-specific time requirements of the Customer shall be considered after consultation (e.g. meeting dates). ","o|s|p|V|YV|u","a|YW","o|o|p|YX|1G","9.4\nIf Personio cannot perform its Services due to a default of acceptance by the Customer or any other reason arising from the Customer's business sphere, the provisions of § 615 German Civil Code shall apply.","o|s|p|V|YZ|u","a|Ya","o|o|p|Yb|1G","10. Work Services (“Werkleistungen”)","o|s|p|V|Yd|u","a|Ye","o|o|p|Yf|5D","10.1\nInsofar as the parties have agreed on the applicability of the provisions of the contract for work services, the provisions of this Clause 10 shall apply. ","o|s|p|V|Yh|u","a|Yi","o|o|p|Yj|1G","10.2\nThe Customer is obliged to inspect all Services without delay, unless otherwise agreed, within two weeks from the time of provision and to give notice of any recognisable and/or identified defects without delay in writing, giving a precise description of the defect (acceptance). Acceptance shall be deemed to have taken place if the Customer does not accept the Services within a reasonable period of time set by Personio, although they are obliged to do so. The same shall apply in the event that the Services are paid for without reservation or are used for a period of more than two weeks. ","o|s|p|V|Yl|u","a|Ym","o|o|p|Yn|1G","10.3\nA material defect shall be deemed to exist if the performance owed cannot be used in accordance with the contract so that the purpose pursued with it under the contract cannot be achieved or can only be achieved with considerable difficulty. An insignificant defect does not justify refusal of acceptance. ","o|s|p|V|Yp|u","a|Yq","o|o|p|Yr|1G","10.4\nIn case of a defect Personio has the choice of subsequent performance. The supplementary performance has to be effected within a reasonable period of time irrespective of the number of attempts. The Customer does not have the right of self-execution. ","o|s|p|V|Yt|u","a|Yu","o|o|p|Yv|1G","10.5\nClaims of the Customer due to a defect in Services under a contract for work services shall become statute-barred twelve (12) months after the statutory commencement of the limitation period. In the event of intentional or grossly negligent breaches of duty, fraudulent concealment of a defect, personal injury, claims under the German Product Liability Act and the assumption of a guarantee, the statutory provisions on the statute of limitations shall apply; in the event of an assumption of a guarantee, however, this shall only apply unless the respective guarantee agreement provides otherwise. ","o|s|p|V|Yx|u","a|Yy","o|o|p|Yz|1G","11. Final Provisions","o|s|p|V|Z1|u","a|Z2","o|o|p|Z3|5D","11.1\nSection 312 i para. 1 nos. 1, 2 and 3 German Civil Code as well as Section 312 i para. 1 sentence 2 German Civil Code, which provide for certain obligations of a company in the case of contracts in electronic business transactions, are waived. ","o|s|p|V|Z5|u","a|Z6","o|o|p|Z7|1G","11.2\nThe contract shall be governed exclusively by German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. ","o|s|p|V|Z9|u","a|ZA","o|o|p|ZB|1G","11.3\nIf the Customer is a company, a legal entity under public law or a special fund under public law, Munich is hereby agreed as the place of jurisdiction for all disputes arising from this contract. ","o|s|p|V|ZD|u","a|ZE","o|o|p|ZF|1G","11.4\nThe Customer may only set-off against claims of Personio with such counterclaims which are undisputed, legally established or ready for decision. ","o|s|p|V|ZH|u","a|ZI","o|o|p|ZJ|1G","11.5\nThe Customer is only entitled to exercise a right of retention insofar as the counterclaim on which they base the right of retention is undisputed, legally established or ready for decision and is based on the same contractual relationship. ","o|s|p|V|ZL|u","a|ZM","o|o|p|ZN|1G","11.6\nExcept within the scope of Section 354 a of the German Commercial Code, the Customer may assign claims under this contract to third parties only with Personio's prior written consent, which Personio will not unreasonably withhold. ","o|s|p|V|ZP|u","a|ZQ","o|o|p|ZR|1G","11.7\nIf any provision of these GTC are or becomes invalid, the validity of the remainder of the contract shall not be affected thereby. In this case, the parties agree to replace the invalid provision with a valid provision which corresponds as closely as possible to what was originally intended. The same applies to gaps in the contract. ","o|s|p|V|ZT|u","a|ZU","o|o|p|ZV|1G","Version 08-2023","o|s|p|V|ZX|u","a|ZY","o|o|p|ZZ|1G","Special Terms of Use for Personio Posting Bundles","o|s|p|V|Zb|u","a|Zc","o|o|p|Zd|x","59RWQGvt5Za7oDPKr5wR98","o|14|Zf|16|17","o|11|Zg","o|10|Zh","o|o|Zi|V|1B","#1-scope-of-application","o|1O|Zk","Scope of Application","o|s|p|V|Zm|u","a|Zn","o|o|Zl|Zo|1U","a|1M|Zp|1M","o|o|p|Zq|1G","a|Zr","o|o|p|Zs|1J","a|1K|Zt","o|o|p|Zu|1b","#2-definitions","o|1O|Zw","Definitions","o|s|p|V|Zy|u","a|Zz","o|o|Zx|a0|1U","a|1M|a1|1M","o|o|p|a2|1G","a|a3","o|o|p|a4|1J","a|1i|a5","o|o|p|a6|1b","#3-services-of-personio","o|1O|a8","Services of Personio","o|s|p|V|aA|u","a|aB","o|o|a9|aC|1U","a|1M|aD|1M","o|o|p|aE|1G","a|aF","o|o|p|aG|1J","a|20|aH","o|o|p|aI|1b","#4-conditions-of-use","o|1O|aK","Conditions of Use","o|s|p|V|aM|u","a|aN","o|o|aL|aO|1U","a|1M|aP|1M","o|o|p|aQ|1G","a|aR","o|o|p|aS|1J","a|2I|aT","o|o|p|aU|1b","#5-placement-of-job-ads","o|1O|aW","Placement of Job Ads","o|s|p|V|aY|u","a|aZ","o|o|aX|aa|1U","a|1M|ab|1M","o|o|p|ac|1G","a|ad","o|o|p|ae|1J","a|2a|af","o|o|p|ag|1b","#6-indemnification-obligations","o|1O|ai","Indemnification Obligations","o|s|p|V|ak|u","a|al","o|o|aj|am|1U","a|1M|an|1M","o|o|p|ao|1G","a|ap","o|o|p|aq|1J","a|U6|ar","o|o|p|as|1b","#7-contract-term","o|1O|au","Contract Term","o|s|p|V|aw|u","a|ax","o|o|av|ay|1U","a|1M|az|1M","o|o|p|b0|1G","a|b1","o|o|p|b2|1J","a|3A|b3","o|o|p|b4|1b","#8-remuneration","o|1O|b6","Remuneration","o|s|p|V|b8|u","a|b9","o|o|b7|bA|1U","a|1M|bB|1M","o|o|p|bC|1G","a|bD","o|o|p|bE|1J","a|3S|bF","o|o|p|bG|1b","#9-final-provisions","o|1O|bI","o|o|bJ|4z|1U","a|1M|bK|1M","o|o|p|bL|1G","a|bM","o|o|p|bN|1J","a|3k|bO","o|o|p|bP|1b","a|Zv|a7|aJ|aV|ah|at|b5|bH|bQ","o|o|p|bR|58","1. Scope of Application","o|s|p|V|bT|u","a|bU","o|o|p|bV|5D","These special Terms of Use (\"","o|s|p|V|bX|u","sTU","o|s|p|5K|bZ|u","\") govern the rights and obligations of Personio and the customer for the provision of Advertisement Packages. These sTU supplement the General Terms and Conditions of Personio. In the event of any inconsistency, these sTU shall prevail.","o|s|p|V|bb|u","a|bY|ba|bc","o|o|p|bd|1G","2. Definitions","o|s|p|V|bf|u","a|bg","o|o|p|bh|5D","In this sTU the following terms shall have this meaning:","o|s|p|V|bj|u","a|bk","o|o|p|bl|1G","2.1\n\"","o|s|p|V|bn|u","Job Ad","o|s|p|5K|bp|u","\" means a single job posting on an advertising platform (","o|s|p|V|br|u","italic","o|5H|bt","a|bu","e.g., job posting on LinkedIn with a 30-day term for a specific position","o|s|p|bv|bw|u","). ","o|s|p|V|by|u","a|bo|bq|bs|bx|bz","o|o|p|c0|1G","2.2\n\"","o|s|p|V|c2|u","Job Board","o|s|p|5K|c4|u","\" means a platform that publishes job advertisements (","o|s|p|V|c6|u","e.g., Monster or indeed","o|s|p|bv|c8|u","a|c3|c5|c7|c9|bz","o|o|p|cA|1G","2.3\n\"","o|s|p|V|cC|u","Posting","o|s|p|5K|cE|u","\" means an advertising product of a particular Job Board (","o|s|p|V|cG|u","e.g., a Job Ad with a particular duration or click count","o|s|p|bv|cI|u","a|cD|cF|cH|cJ|bz","o|o|p|cK|1G","2.4\n\"","o|s|p|V|cM|u","Posting Bundle","o|s|p|5K|cO|u","\" means a number of Postings of a Job Board selected by customer with quantity specification (","o|s|p|V|cQ|u","e.g., five 30-day Job Ads and one 60-day Job Ad each on LinkedIn","o|s|p|bv|cS|u","). The customer may combine multiple Posting Bundles (","o|s|p|V|cU|u","e.g., five 30-day and one 60-day Job Ads on LinkedIn and one 30-day Job Ad on Monster","o|s|p|bv|cW|u","). ","o|s|p|V|cY|u","a|cN|cP|cR|cT|cV|cX|cZ","o|o|p|ca|1G","2.5\n\"","o|s|p|V|cc|u","Billing Period","o|s|p|5K|ce|u","\" means the term selected by the customer (","o|s|p|V|cg|u","e.g., 3 months or 12 months","o|s|p|bv|ci|u",") for the booked Posting Bundle, within which the Job Ads are generally to be consumed and which is then automatically renewed. ","o|s|p|V|ck|u","a|cd|cf|ch|cj|cl","o|o|p|cm|1G","2.6\n\"","o|s|p|V|co|u","o|s|p|5K|aw|u","\" means the entire contract term for the Posting Bundle and corresponds to the automatically renewing Billing Period in each case. ","o|s|p|V|cr|u","a|cp|cq|cs","o|o|p|ct|1G","2.7\n\"","o|s|p|V|cv|u","Credit","o|s|p|5K|cx|u","\" means the authorization to place certain Postings. ","o|s|p|V|cz|u","a|cw|cy|d0","o|o|p|d1|1G","3. Services of Personio","o|s|p|V|d3|u","a|d4","o|o|p|d5|5D","3.1\nPersonio provides the customer with the product \"Personio Posting Bundle\" during the Contract Term. For this purpose, the customer compiles one or more Posting Bundles and selects a Billing Period. The combination options and the price (per Billing Period) for the Posting Bundle result from the information provided by Personio (including a possible online configurator). The information itself does not constitute a binding offer by Personio. During the Contract Term, customers may place Job Ads on the Job Boards via their Personio account to the extent of the respective Posting Bundle and the remaining Credit (see section 4). Personio does not provide the draft or design of Job Ads or professional support as part of its service. ","o|s|p|V|d7|u","a|d8","o|o|p|d9|1G","3.2\nAt the beginning of a Billing Period, the customer receives a Credit of Job Ads according to the Job Ads Package. If the customer places corresponding advertisements, the Credit is reduced. If the Credit obtained for the first time in a Billing Period is not used, this Credit will be transferred to the next Billing Period (\"","o|s|p|V|dB|u","Carryover","o|s|p|5K|dD|u","\"). If the transferred Credit is not used in the following Billing Period, the Credit expires without replacement, i.e. no further transfer and no refund is possible (\"","o|s|p|V|dF|u","Expiry","o|s|p|5K|dH|u","\"). When posting Job Ads, old Credit (i.e. Credit earned in the previous Billing Period) is used up first. All Credit expires at the end of the contract (see section 7.2, 7.4 and 7.6). ","o|s|p|V|dJ|u","a|dC|dE|dG|dI|dK","o|o|p|dL|1G","3.3\nIf Personio and customer agree on a refill of the Credit (also called \"","o|s|p|V|dN|u","Refill","o|s|p|5K|dP|u","\"), the following applies, unless otherwise agreed: The Credit will be increased by the number of Postings in the Posting Bundle (","o|s|p|V|dR|u","e.g. 10 StepStone Job Ads booked, 9 used, Refill increases Credit to 11 Job Ads","o|s|p|bv|dT|u","). With the Refill, the Billing Period starts again from the beginning without any Carryover or Expiry of Credits. The current Billing Period is therefore extended by the period of the Billing Period that has already expired (","o|s|p|V|dV|u","e.g. Billing Period of 12 months, Refill after 10 months, Billing Period runs for a total of 22 months, i.e. 12 more months from the Refill","o|s|p|bv|dX|u","a|dO|dQ|dS|dU|dW|dY|cZ","o|o|p|dZ|1G","3.4\nIf the parties agree on an increase of the number of Postings of a Posting Bundle (","o|s|p|V|db|u","e.g. 10 instead of 5 StepStone ads","o|s|p|bv|dd|u",") during the Contract Term, the following applies: With the upgrade, the Billing Period starts anew without any Expiry of Credits. The current Billing Period is therefore extended by the period of the Billing Period that has already expired. A reduction in the number of Postings of a Posting Bundle (also called \"","o|s|p|V|df|u","Downgrade","o|s|p|5K|dh|u","\") is only effective at the end of the Billing Period; in the event of a Downgrade, a new Billing Period begins with the changed Posting Bundle, a Carryover or, if applicable, an Expiry occurs in accordance with section 3.2. ","o|s|p|V|dj|u","a|dc|de|dg|di|dk","o|o|p|dl|1G","4. Conditions of Use","o|s|p|V|dn|u","a|do","o|o|p|dp|5D","4.1\nRequirements for the use of Posting Bundles are ","o|s|p|V|dr|u","a|ds","o|o|p|dt|1G","a) valid contract between the customer and Personio for the paid use of Personio, and ","o|s|p|V|dv|u","a|dw","o|o|p|dx|1G","b) Recruiting option booked by the customer. ","o|s|p|V|dz|u","a|e0","o|o|p|e1|1G","4.2\nIf these requirements are not (or no longer) met, the contract does not come into effect or ends automatically (see section 7). ","o|s|p|V|e3|u","a|e4","o|o|p|e5|1G","5. Placement of Job Ads","o|s|p|V|e7|u","a|e8","o|o|p|e9|5D","5.1\nThe placement of job advertisements by the customer is possible exclusively via the Personio account with the technical functionalities and modalities of advertisement placement provided therein. For this purpose, the advertisement must be published on the customer's career page in Personio and the publication is carried out in the Personio standard design. Personio places the ads according to the customer's specifications. There is no contract between the customer and the Job Board, Personio acts as an \"intermediary\" and not as a legal representative of the Job Board or the customer. The customer owes the remuneration for the advertisements to Personio, not to the advertisement portal. ","o|s|p|V|eB|u","a|eC","o|o|p|eD|1G","5.2\nFor the placement of job advertisements, the contractual terms (e.g. regarding inadmissible contents) and service description (e.g. publication period and environment) of the Job Board at the time of the placement of the individual Job Ad shall apply accordingly between Personio and the customer. These are available at ","o|s|p|V|eF|u","https://hr.personio.de/hubfs/EN_Personio_Posting_Bundles_Service_Description.pdf?__hstc=67273102.5d2620cbf6792696a435e21613a661c9.1684221304096.1685623701816.1687160709956.5\u0026__hssc=67273102.1.1687160709956\u0026__hsfp=2845289187","o|1O|eH","underline","o|5H|eJ","a|eK","Personio Posting Bundle Service Description","o|s|p|eL|eM|u","a|eN","o|o|eI|eO|1U",". The customer shall familiarise themselves with them in advance and undertake towards Personio to comply with the contractual terms. ","o|s|p|V|eQ|u","a|eG|eP|eR","o|o|p|eS|1G","6. Indemnification Obligations","o|s|p|V|eU|u","a|eV","o|o|p|eW|5D","6.1\nIf third parties (including operators of Job Boards) assert claims or legal violations against Personio based on the allegation that the customer has violated its contractual obligations arising from the contractual terms of the Job Boards or has placed Job Ads in an illegal manner (e.g. violation of competition or copyright law), the following shall apply: The customer shall indemnify Personio against such claims, provide reasonable assistance to Personio in the legal defence and indemnify Personio against the costs of the legal defence without undue delay. ","o|s|p|V|eY|u","a|eZ","o|o|p|ea|1G","6.2\nPrerequisite for the indemnification obligation according to section 6.1 is that Personio informs the customer about asserted claims in writing or in text form without undue delay, does not make any acknowledgements or equivalent declarations and enables the customer to conduct - as far as possible - all judicial and extrajudicial negotiations about the claims at the customer's expense. ","o|s|p|V|ec|u","a|ed","o|o|p|ee|1G","7. Contract Term","o|s|p|V|eg|u","a|eh","o|o|p|ei|5D","7.1\nThe contract is concluded by offer and acceptance (e.g. confirmation email of the customer or signed offer). The contract begins, unless otherwise agreed, at the time of the conclusion of the contract under the condition precedent that the conditions of use of section 4 are met. ","o|s|p|V|ek|u","a|el","o|o|p|em|1G","7.2\nThe Contract Term for a Posting Bundle corresponds to the Billing Period selected by the customer for the Posting Bundle. The contract will be automatically renewed for the same period of time, unless it has been terminated by the customer or Personio with a notice period of one month with effect from the end of the Billing Period. ","o|s|p|V|eo|u","a|ep","o|o|p|eq|1G","7.3\nNotice of termination must be given in text format. ","o|s|p|V|es|u","a|et","o|o|p|eu|1G","7.4\nIf the conditions of use according to section 4 are no longer met, i.e. the Recruiting option or the Personio contract ends, the Contract Term for the Posting Bundle ends automatically as well. ","o|s|p|V|ew|u","a|ex","o|o|p|ey|1G","7.5\nPersonio is entitled to terminate the Contract with a notice period of one month if Personio discontinues or significantly changes the product \"Personio Posting Bundle\" as a whole. Any fees paid in advance for unused Job Ads will be refunded pro rata by Personio in this case. ","o|s|p|V|f0|u","a|f1","o|o|p|f2|1G","7.6\nAt the end of the Contract Term, the Credit not used until then will be forfeited without replacement. The Job Ads not placed until the end of the contract cannot be placed again and no refund will be made. This does not apply in case of an extraordinary termination by the customer, if the reason for the termination was a culpable breach of duty by Personio. If a Job Ad was placed before the end of the contract and the duration of the display of the Job Ad on the Job Board extends beyond the end of the contract, the Job Ad shall continue to exist and these sTU shall continue to apply accordingly with respect to this Job Ad until its end. ","o|s|p|V|f4|u","a|f5","o|o|p|f6|1G","8. Remuneration","o|s|p|V|f8|u","a|f9","o|o|p|fA|5D","8.1\nThe customer shall pay Personio the agreed remuneration (package fee) for the Posting Bundle per Billing Period, plus the applicable value added tax. A refund of the package fee for unused or expired Job Ads is excluded unless otherwise stated within these sTU. ","o|s|p|V|fC|u","a|fD","o|o|p|fE|1G","8.2\nThe package fee is due in advance at the beginning of each Billing Period and will be invoiced by Personio via the Personio account as a PDF. In case of payment by bank transfer the payment term is 14 days. In case of payment by direct debit, Personio will inform the customer about the SEPA Direct Debit procedure before the direct debit is executed with reasonable notice, usually two days in advance. However, the parties agree that the period for the preliminary information of the SEPA Direct Debit will be shortened to one day. ","o|s|p|V|fG|u","a|fH","o|o|p|fI|1G","9. Final Provisions","o|s|p|V|fK|u","a|fL","o|o|p|fM|5D","9.1\nSection 12 of the GTC shall also apply with respect to this sTU. An amendment of the sTU may occur in particular if the contractual terms of the Job Boards change significantly. Personio may also adjust the prices of Posting Bundles if and to the extent that the purchase prices of the portals change. Personio will announce the changed prices to the customer four weeks before the time of effectiveness together with the reason for the change and grant the customer a right to object. If the customer does not object, the new prices shall be deemed accepted. Personio undertakes to separately indicate this effect of omitting an objection to the customer in the announcement. If the Customer objects, the contract term shall end with effect from the beginning of the announced changed prices; any fees paid in advance for unused Job Ads shall be refunded by Personio in this case. ","o|s|p|V|fO|u","a|fP","o|o|p|fQ|1G","9.2\nIn particular, sections 10 (Limitation of Liability), 11 (Data Protection and Confidentiality) and 13 (Final Provisions) of the GTC shall also apply with respect to this sTU. ","o|s|p|V|fS|u","a|fT","o|o|p|fU|1G","9.3\nFor the conclusion of the contract the German version is the sole legally binding version.","o|s|p|V|fW|u","a|fX","o|o|p|fY|1G","a|1M","o|o|p|fa|1G","Please note that this is a courtesy translation only and has no legally binding character.","o|s|p|bv|fc|u","a|fd","o|o|p|fe|1G","Supplemental Terms for Personio Payroll App","o|s|p|V|fg|u","a|fh","o|o|p|fi|x","7sXtgIrVzE7Y3Xai6l5atH","o|14|fk|16|17","o|11|fl","o|10|fm","o|o|fn|V|1B","#1-provision-of-personio-payroll-app","o|1O|fp","Provision of Personio Payroll App","o|s|p|V|fr|u","a|fs","o|o|fq|ft|1U","a|1M|fu|1M","o|o|p|fv|1G","a|fw","o|o|p|fx|1J","a|1K|fy","o|o|p|fz|1b","#2-personio-payroll-app","o|1O|g1","Personio Payroll App","o|s|p|V|g3|u","a|g4","o|o|g2|g5|1U","a|1M|g6|1M","o|o|p|g7|1G","a|g8","o|o|p|g9|1J","a|1i|gA","o|o|p|gB|1b","#3-customer-responsibilities","o|1O|gD","Customer Responsibilities ","o|s|p|V|gF|u","a|gG","o|o|gE|gH|1U","a|1M|gI|1M","o|o|p|gJ|1G","a|gK","o|o|p|gL|1J","a|20|gM","o|o|p|gN|1b","#4-payment-terms","o|1O|gP","o|o|gQ|Tt|1U","a|1M|gR|1M","o|o|p|gS|1G","a|gT","o|o|p|gU|1J","a|2I|gV","o|o|p|gW|1b","#5-change-control","o|1O|gY","Change Control","o|s|p|V|ga|u","a|gb","o|o|gZ|gc|1U","a|1M|gd|1M","o|o|p|ge|1G","a|gf","o|o|p|gg|1J","a|2a|gh","o|o|p|gi|1b","#6-final-provisions","o|1O|gk","o|o|gl|4z|1U","a|1M|gm|1M","o|o|p|gn|1G","a|go","o|o|p|gp|1J","a|U6|gq","o|o|p|gr|1b","a|g0|gC|gO|gX|gj|gs","o|o|p|gt|58","o|s|p|5K|1R|u","a|gv","o|o|p|gw|1G","These terms shall govern your subscription to Personio Payroll App and are supplemental to the Personio General Terms and Conditions (“","o|s|p|V|gy|u","”) and the Data Processing Addendum (“","o|s|p|V|h0|u","Personio Payroll Terms","o|s|p|5K|h2|u","”) . ","o|s|p|V|h4|u","a|gz|5c|h1|h3|h5","o|o|p|h6|1G","Background commentary to our Personio Payroll Terms is provided at the top of each section.","o|s|p|V|h8|u","a|h9","o|o|p|hA|1G","1. Provision of Personio Payroll App","o|s|p|V|hC|u","a|hD","o|o|p|hE|5D","Commentary:","o|s|p|bv|hG|u","a|hH","o|o|p|hI|1G","We will work together to qualify and implement the Personio Payroll App in a structured manner under the key headings of this section.","o|s|p|bv|hK|u","a|hL","o|o|p|hM|1G","a|hN","o|o|p|hO|OJ","Personio will be reliant upon you providing assistance and information in order to set-up the Personio Payroll App.","o|s|p|bv|hQ|u","a|hR","o|o|p|hS|1G","a|hT","o|o|p|hU|OJ","a|hP|hV","o|o|p|hW|Ok","o|s|p|5K|1L|u","a|hY","o|o|p|hZ|1G","1.1. Personio Software: ","o|s|p|5K|hb|u","The customer acknowledges that an active subscription to a Personio plan (for customers who entered into an Agreement prior to August 08, 2023: Software version) is required in order to access the Personio Payroll App. In the event the customer terminates its Personio plan subscription then the Personio Payroll App shall also be terminated in alignment.","o|s|p|V|hd|u","a|hc|he","o|o|p|hf|1G","1.2. Qualification: ","o|s|p|5K|hh|u","The customer shall complete the Personio qualification questionnaire in order to identify its specific requirements and determine alignment with Personio Payroll App. The customer will ensure that all information provided is accurate and complete. ","o|s|p|V|hj|u","a|hi|hk","o|o|p|hl|1G","1.3. Implementation: ","o|s|p|5K|hn|u","The parties will work together to produce an implementation plan based on Personio standard methodology and documentation (“","o|s|p|V|hp|u","Implementation Plan","o|s|p|5K|hr|u","”). The framework for implementation of the Personio Payroll App will be detailed in the Implementation Plan. ","o|s|p|V|ht|u","a|ho|hq|hs|hu","o|o|p|hv|1G","1.4. Scope: ","o|s|p|5K|hx|u","The parties will work together to produce an overall service scope for the provision of the Personio Payroll App (“","o|s|p|V|hz|u","Service Scope","o|s|p|5K|i1|u","”). The Service Scope shall identify all applicable service elements in-scope for the customer and will be based on assumptions dependent on the information supplied by the customer. The customer acknowledges that the Service Scope may be subject to change if it is determined that an assumption is incorrect; there are changes to the customer’s requirements; delays or other factors which may require a change to the Service Scope.","o|s|p|V|i3|u","a|hy|i0|i2|i4","o|o|p|i5|1G","1.5. Set-up: ","o|s|p|5K|i7|u","Personio shall notify the customer when the Personio Payroll App is accessible in a live environment. The customer shall ensure that prior to the initial payroll processing date; all requested information has been submitted, any authorisation documentation has been completed and any prior payroll services or arrangements have been terminated. ","o|s|p|V|i9|u","a|i8|iA","o|o|p|iB|1G","1.6. Reliance: ","o|s|p|5K|iD|u","The customer acknowledges that the complete, accurate and timely supply of information is essential to the preparation of documentation under this section and that Personio will rely on the information provided in determining the suitability of the Personio Payroll App for the customer. Personio shall be entitled to withdraw the Personio Payroll App or update the Implementation Plan / Service Scope to reflect any post qualification changes notified by the customer.","o|s|p|V|iF|u","a|iE|iG","o|o|p|iH|1G","2. Personio Payroll App","o|s|p|V|iJ|u","a|iK","o|o|p|iL|5D","o|s|p|bv|1L|u","a|iN","o|o|p|iO|1G","We have identified notable aspects of the Personio Payroll App in this section.","o|s|p|bv|iQ|u","a|iR","o|o|p|iS|1G","a|iT","o|o|p|iU|OJ","a|iV","o|o|p|iW|Ok","2.1. Services: ","o|s|p|5K|iY|u","Personio shall provide the Personio Payroll App in accordance with the Service Scope as agreed from time to time in accordance with the Personio Payroll Terms during the subscription term. The customer shall use the Personio Payroll App in accordance with these Personio Payroll Terms and the agreed Service Scope.","o|s|p|V|ia|u","a|iZ|ib","o|o|p|ic|1G","2.2. Professional Services: ","o|s|p|5K|ie|u","The customer may instruct Personio to carry out supplemental or out-of-scope activities in addition to the Service Scope. Such additional services, and any associated fees, will be scoped for viability and documented by Personio under a separate agreement. The ","o|s|p|V|ig|u","https://www.personio.com/terms/#general-terms-conditions-for-supporting-services-professional-services","o|1O|ii","General Terms and Conditions for Supporting Services (Professional Services)","o|s|p|eL|ik|u","a|il","o|o|ij|im|1U"," on the Personio website apply.","o|s|p|V|io|u","a|if|ih|in|ip","o|o|p|iq|1G","2.3. Support: ","o|s|p|5K|is|u","Personio shall provide support services in accordance with the GTC and the applicable support plan for the selected Personio Payroll App plan. ","o|s|p|V|iu|u","a|it|iv","o|o|p|iw|1G","2.4. Group Companies: ","o|s|p|5K|iy|u","Section 6.2 GTC applies accordingly for the Personio Payroll App depending on the chosen Personio Payroll App plan. ","o|s|p|V|j0|u","a|iz|j1","o|o|p|j2|1G","2.5. Errors: ","o|s|p|5K|j4|u","The customer shall notify Personio immediately on becoming aware of any error, omission, or discrepancy in any information or record supplied or provided in connection with the Personio Payroll App. In the event, Personio is required to rectify any error additional fees may be applicable. To the extent any such error is due to a technical error caused by the Software then such correction shall be done at no additional cost.","o|s|p|V|j6|u","a|j5|j7","o|o|p|j8|1G","2.6. Records: ","o|s|p|5K|jA|u","Production of statutory and legislative reports and forms generally accepted as being delivered by an payroll provider is included in the Personio Payroll App and Personio shall provide an outline of what records and documentation can be supplied as part of the Service Scope. Additional fees may apply to any out-of-scope items requested by the customer. ","o|s|p|V|jC|u","a|jB|jD","o|o|p|jE|1G","2.7. Audit: ","o|s|p|5K|jG|u","To the extent the customer is required to respond to any governmental authority regulatory audit with respect to any activity relating to the Personio Payroll App, Personio shall provide reasonable assistance, where possible, in responding to such audits or requests for information. In the event, the customer requires Personio to engage directly with any auditor on its behalf then it shall be a chargeable professional service. ","o|s|p|V|jI|u","a|jH|jJ","o|o|p|jK|1G","2.8. Payslip production: ","o|s|p|5K|jM|u","Personio shall make available to the customer electronic payslips only. ","o|s|p|V|jO|u","a|jN|jP","o|o|p|jQ|1G","3. Customer Responsibilities","o|s|p|V|jS|u","a|jT","o|o|p|jU|5D","We recognise the importance of collaboration and this section outlines areas of your responsibility to enable our relationship to succeed in delivering the Personio Payroll App.","o|s|p|bv|jW|u","a|jX","o|o|p|jY|1G","a|jZ","o|o|p|ja|OJ","a|jb","o|o|p|jc|Ok","3.1. Payroll Owner: ","o|s|p|5K|je|u","The customer shall designate at least two payroll owners to be responsible for the customer’s account and key contact points for Personio for Personio Payroll matters.","o|s|p|V|jg|u","a|jf|jh","o|o|p|ji|1G","3.2. Authorisation: ","o|s|p|5K|jk|u","The customer shall be registered with appropriate regulatory bodies and ensure that appropriate power of attorneys are in place for payroll representation and filing by Personio. The customer shall be responsible to ensure the continuation of any registrations and authorisations. ","o|s|p|V|jm|u","a|jl|jn","o|o|p|jo|1G","3.3. Collaboration: ","o|s|p|5K|jq|u","The customer shall work collaboratively with Personio to ensure it can perform its obligations in an accurate and timely manner. Personio shall not be liable for any delays or failure to perform due non-cooperation by the customer.","o|s|p|V|js|u","a|jr|jt","o|o|p|ju|1G","3.4. Accuracy: ","o|s|p|5K|jw|u","The customer will retain responsibility in verifying the accuracy, timeliness and completeness of any information inputted (or by any other method) via the Personio Payroll App. Any claim that arises due to the inaccurate, incomplete or delayed information provided by the customer will be the customer’s sole responsibility. ","o|s|p|V|jy|u","a|jx|jz","o|o|p|k0|1G","3.5. Approval: ","o|s|p|5K|k2|u","The customer shall check and approve all payroll information to ensure that the specific payroll is accurate prior to the payroll run being approved. ","o|s|p|V|k4|u","a|k3|k5","o|o|p|k6|1G","3.6. Documentation: ","o|s|p|5K|k8|u","The customer agrees to execute and deliver additional documents from time to time in order for Personio to provide the Personio Payroll App.","o|s|p|V|kA|u","a|k9|kB","o|o|p|kC|1G","3.7. Change Notification: ","o|s|p|5K|kE|u","The customer must inform Personio as soon as possible of any planned or potential changes in its business that may be relevant to or affect the Personio Payroll App or Service Scope. Any resulting changes must be in accordance with Section 5 (Change Control) of the Personio Payroll Terms.","o|s|p|V|kG|u","a|kF|kH","o|o|p|kI|1G","\n","o|s|p|V|kK|u","a|kL","o|o|p|kM|1G","4. Payment Terms ","o|s|p|V|kO|u","a|kP","o|o|p|kQ|5D","Breakdown of fees will be provided and payments of fees will be managed in accordance with this section.","o|s|p|bv|kS|u","a|kT","o|o|p|kU|1G","a|kV","o|o|p|kW|OJ","a|kX","o|o|p|kY|Ok","4.1. Payment: ","o|s|p|5K|ka|u","The customer shall pay all fees in accordance with the terms and methods set out in the applicable offer or as notified by Personio in relation to the Personio Payroll App. ","o|s|p|V|kc|u","a|kb|kd","o|o|p|ke|1G","4.2. Subscription Fees: ","o|s|p|5K|kg|u","The customer shall pay a monthly subscription fee under the relevant plan per payroll employee per month (“","o|s|p|V|ki|u","PPEPM","o|s|p|5K|kk|u","”). Personio shall issue invoices monthly in arrears based on the total PPEPM for the preceding month. The billing period for the subscription fees shall commence from the date Personio notifies the customer that Personio Payroll App is accessible in a live environment. The monthly subscription fee must be paid by either direct debit (SEPA) or credit card.","o|s|p|V|km|u","a|kh|kj|kl|kn","o|o|p|ko|1G","4.3. One-time Fees: ","o|s|p|5K|kq|u","Any one-time fees shall be due in advance and payable on receipt of an invoice. Payments shall be due two weeks from the date of the invoice. ","o|s|p|V|ks|u","a|kr|kt","o|o|p|ku|1G","4.5. Corrections: ","o|s|p|5K|kw|u","In the event, Personio determines that it has previously incorrectly invoiced the customer, it shall issue a corrected invoice.","o|s|p|V|ky|u","a|kx|kz","o|o|p|l0|1G","5. Change Control ","o|s|p|V|l2|u","a|l3","o|o|p|l4|5D","We recognise that over time circumstances changes will occur and our relationship will evolve. This section outlines how we will collaborate to manage specific changes to the Personio Payroll App.","o|s|p|bv|l6|u","a|l7","o|o|p|l8|1G","a|l9","o|o|p|lA|OJ","a|lB","o|o|p|lC|Ok","5.1. Plan Change: ","o|s|p|5K|lE|u","Personio may make available to the customer different plans of the Personio Payroll App from time to time, as detailed on its website or otherwise notified. The customer may elect to either upgrade or downgrade plans in accordance with Section 3.4 of the GTC, in which case Personio shall confirm the relevant process for either upgrading or downgrading plans. ","o|s|p|V|lG|u","a|lF|lH","o|o|p|lI|1G","5.2. Scope Change: ","o|s|p|5K|lK|u","In the event a change in the Service Scope is required due a customer notification then the parties shall mutually agree to the change and the fees associated with such change. Any such change shall be subject to an assessment by Personio on viability, capability, resource and timescale.","o|s|p|V|lM|u","a|lL|lN","o|o|p|lO|1G","5.3. Required Change: ","o|s|p|5K|lQ|u","The customer acknowledges that certain changes may be required in order for Personio to continue to perform the Personio Payroll Apps in the event of regulatory/legal requirements or the existing plan and Service Scope becoming unsuitable for the customer. Such changes shall be notified in writing to the customer as far in advance as practicable, but no less than 30 days in advance of the change.","o|s|p|V|lS|u","a|lR|lT","o|o|p|lU|1G","5.4. Procedure: ","o|s|p|5K|lW|u","Any agreed change under this section shall document the necessary change(s) in scope, service, timescale and fee in writing, which shall be subject to these Personio Payroll Terms. Subject to section 5.5, unless and until a change has been agreed by the parties in accordance with this section it shall not take effect.","o|s|p|V|lY|u","a|lX|lZ","o|o|p|la|1G","5.5. No Change: ","o|s|p|5K|lc|u","In the event, a change is not approved or agreed; the existing arrangement, to the extent possible, shall continue without the change. If the Personio Payroll App cannot be provided without the relevant change then Personio reserves the right to terminate the subscription for Personio Payroll App on three months’ notice. ","o|s|p|V|le|u","a|ld|lf","o|o|p|lg|1G","6. 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