CINXE.COM
Member Services Department
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class="region-content"> <div id="block-yale-health-content"> <article class="node node--department node--full" data-js="node-department"> <header class="node__header" data-js="node-header"> <h1 class="node__heading"> Member Services </h1> </header> <div class="node__content"> <div class="node__content-container"> <div class="node__page-image"> <figure class="media media--image media--page-image"> <picture> <source srcset="/sites/default/files/styles/page_image_1440/public/2024-10/member%20services%20dept%20photo.webp?h=deaec4b9&itok=9LyGbhit 1x, /sites/default/files/styles/page_image_2x_1440/public/2024-10/member%20services%20dept%20photo.webp?h=deaec4b9&itok=h17h1FiN 2x" media="all and (min-width: 768px)" type="image/webp" width="750" height="500"/> <source srcset="/sites/default/files/styles/page_image/public/2024-10/member%20services%20dept%20photo.webp?h=deaec4b9&itok=Tdn_o9GQ 1x, 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height="262" alt="ariel conversation " /> </picture> </figure> </div> <div class="node__body"> <div class="ck-content"> <p class="large-copy">The Member Services Department provides all of our members and Yale students with information about what their Yale Health plan covers, who is eligible, proof of coverage, and how to enroll. It serves as a general resource for information about Yale Health.</p><p>For detailed benefits and coverage information visit the <a href="/coverage">Coverage page</a>.</p><p>Are you a new Yale Health member or thinking of becoming one? Visit our <a href="/node/1165" data-entity-type="node" data-entity-uuid="c5a73636-2f1f-4008-9999-89aacea68292" data-entity-substitution="canonical" target="_blank">New Members page</a>.</p><p>Need assistance? <a href="/ask-member-services">Ask Member Services</a></p><p>We also assist in registering visitors to Yale who become ill or injured and need services while on campus.</p><h3>Patient representative</h3><p>Yale Health is dedicated to achieving a high level of member satisfaction. However, even with the best efforts, there may be times when you need assistance with a particular issue, policy, complaint, dispute, decision, or <a href="/node/1114" data-entity-type="node" data-entity-uuid="c1755be3-d00b-4ed1-8480-cf28791dedca" data-entity-substitution="canonical" title="Patient Safety">patient safety concern</a>. The patient representative can investigate and assist in resolving these issues. Please contact Member Services if there is an issue you would like to discuss. </p></div> </div> <div class="node__sections"> <div class="layout--50-50 layout layout--two-column"> <div class="layout__content"> <div class="layout__regions"> <div class="layout__region layout__region--first"> <div class="layout__region-item"> <div class="paragraph paragraph--link-list paragraph--default" data-js="link-list"> <header class="advanced-header-field advanced-header-field--heading-tag-h3"> <h3 id="heading-link_list-691" class="advanced-header-field__heading"> Related Coverage Topics </h3> </header> <div class="paragraph__links"> <div class="paragraph__link"><a href="/topic/coverage-start-dates-and-end-dates">Coverage Start and End Dates</a></div> <div class="paragraph__link"><a href="/topic/enrollment-and-eligibility">Enrollment and Eligibility </a></div> <div class="paragraph__link"><a href="/topic/patient-partner-opportunities">Patient Partner Opportunities</a></div> <div class="paragraph__link"><a href="/nanci-j-fortgang-yale-health-patient-hardship-fund">Yale Health Patient Hardship Fund</a></div> <div class="paragraph__link"><a href="/node/1089">Student Rates 2023 - 2024</a></div> </div> </div> </div> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--link-list paragraph--default" data-js="link-list"> <header class="advanced-header-field advanced-header-field--heading-tag-h3"> <h3 id="heading-link_list-972" class="advanced-header-field__heading"> Related Forms </h3> </header> <div class="paragraph__links"> <div class="paragraph__link"><a href="/comment-card">Comment Card</a></div> <div class="paragraph__link"><a href="/yale-health-patient-hardship-fund-request-funds">Yale Health Patient Hardship Fund Request for Funds</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <aside class="node__side-content node__side-content--container-1"> <section class="node__contact"> <h2>Contact</h2> <div class="node__contact node__contact--phone"> <div class="node__phone-first"> <span>Phone:</span> <a href="tel:203-432-0246">203-432-0246</a> </div> </div> <div class="node__contact node__contact--fax"> <span>Fax:</span> 203-432-4130 </div> <div class="node__contact node__contact--email"> <span>Email:</span> <a href="mailto:member.services@yale.edu">member.services@yale.edu</a> </div> </section> <section class="node__hours"> <h2>Hours</h2> <div class="office-hours office-hours--status-open"> <div class="office-hours__item "> <span class="office-hours__item-label">Mon-Fri: </span> <span class="office-hours__item-slots">8:30 am - 5:00 pm</span> <span><br /></span> </div> <div class="office-hours__item office-hours__item--exception"> <span class="office-hours__item-label">Special hours in effect</span> <span><br /></span> </div> <div class="office-hours__item office-hours__item--exception"> <span class="office-hours__item-label">Thu, 11/28/2024: </span> <span class="office-hours__item-slots">Closed</span> <span><br /></span> </div> <div class="office-hours__item office-hours__item--exception"> <span class="office-hours__item-label">Fri, 11/29/2024: </span> <span class="office-hours__item-slots">Closed</span> <span><br /></span> </div> </div> </section> <section class="node__appointment-information"> <h2>Appointment Information</h2> <div class="ck-content"> <p>Member Services is available to assist you by phone, <a href="mailto:member.services.yale.edu">email</a>, or by <a href="/ask-member-services">submitting an online form</a>. </p><p>When you need to speak to someone in person please call ahead and schedule an appointment.</p></div> </section> </aside> <aside class="node__side-content node__side-content--container-2"> <section class="node__resources"> <h2>Resources</h2> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="http://secure.its.yale.edu/cas/login?service=https%3A//yhpstudentwaiver.yale.edu/IDCard/default.aspx"><i class="fal fa-globe"></i><div><span>Download Your Yale Health Member ID Card </span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yh-web.yu.yale.edu/memberidcard/default.aspx?ticket=ST-110766-ECmh0h8qNLmV9o2gn5teW1CukLo-vm-cas6prdapp-01"><i class="fal fa-globe"></i><div><span>Meet Your Primary Care Team</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/preferred-provider-directory"><i class="fal fa-globe"></i><div><span>Preferred Provider Directory</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://portal.ct.gov/AG/Health-Issues/Connecticuts-Living-Will-Laws"><i class="fal fa-globe"></i><div><span>Connecticut Advance Directives Information and Forms</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-07/conversation_starter-kit-with-documents.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Connecticut Advance Directives Information Starter Kit</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-07/COBFORM.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Insurance Information Update (COB) form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2024-09/yale_health_prescription_claim_form.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Pharmacy Claim Form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-08/Retiree%20Major%20Medical%20Claim%20Form%20-%202%20sides.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Retiree Major Medical Claim Form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2024-05/revoke%20waiver%20request%20form%202024%20-%202025.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Student Revoke Waiver Form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2024-11/student%20enrollment%20change%20application%202024%20-%202025.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Student Enrollment/Change Application Form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-07/supplemental_claims_form.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>Supplemental Claim Form</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yhpstudentwaiver.yale.edu/"><i class="fal fa-globe"></i><div><span>Student Waiver Submission</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/student-health-care-navigator"><i class="fal fa-globe"></i><div><span>Meet Your Student Health Care Navigator</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yale.app.box.com/s/7f7cpzlxlqd0hf4lfjo94bjyodyygomh"><i class="fal fa-globe"></i><div><span>Notice of Privacy Practices</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-10/5%20Steps%20for%20Transferring%20Your%20Care%20to%20YH.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>5 Steps for Transferring Your Care to Yale Health</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> <article class="node-teaser node-teaser--resource node-teaser--label" data-js="node-resource"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="https://yalehealth.yale.edu/sites/default/files/2023-10/4%20Steps%20for%20Accessing%20Your%20Medical%20Records.pdf" target="_blank"><i class="fal fa-file-pdf"></i><div><span>4 Steps for Accessing Your Medical Records</span></div></a> </div> </header> <div class="node-teaser__content"> </div> </article> </section> </aside> <div class="node__department-staff"> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-124"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-124" class="advanced-header-field__heading"> Assistant Director </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/catherine-kelly"><span>Catherine Kelly</span></a> </div> <div class="node-teaser__email"> catherine.kelly@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/katie_kelly.webp?h=d0ba30b6&itok=U-cJO_Dh 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/katie_kelly.webp?h=d0ba30b6&itok=Wh6qs29S 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/katie_kelly.jpg?h=d0ba30b6&itok=U-cJO_Dh 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/katie_kelly.jpg?h=d0ba30b6&itok=Wh6qs29S 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/katie_kelly.jpg?h=d0ba30b6&itok=U-cJO_Dh 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/katie_kelly.jpg?h=d0ba30b6&itok=Wh6qs29S 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/katie_kelly.jpg?h=d0ba30b6&itok=U-cJO_Dh" alt="Catherine Kelly" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-125"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-125" class="advanced-header-field__heading"> Manager </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/ariel-perez"><span>Ariel Perez</span></a> </div> <div class="node-teaser__email"> ariel.perez@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/ariel_perez_2020_web.webp?h=31b15c0e&itok=l_ki7opy 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/ariel_perez_2020_web.webp?h=31b15c0e&itok=BkWN8l3d 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/ariel_perez_2020_web.jpg?h=31b15c0e&itok=l_ki7opy 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/ariel_perez_2020_web.jpg?h=31b15c0e&itok=BkWN8l3d 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/ariel_perez_2020_web.jpg?h=31b15c0e&itok=l_ki7opy 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/ariel_perez_2020_web.jpg?h=31b15c0e&itok=BkWN8l3d 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/ariel_perez_2020_web.jpg?h=31b15c0e&itok=l_ki7opy" alt="Ariel Perez" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-126"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-126" class="advanced-header-field__heading"> Patient Representative </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/shavonne-harris"><span>ShaVonne Harris</span></a> </div> <div class="node-teaser__email"> yhpatientrep@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.webp?h=3207d6d2&itok=8Woa1lQK 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.webp?h=3207d6d2&itok=YGmsrSLA 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.jpg?h=3207d6d2&itok=8Woa1lQK 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.jpg?h=3207d6d2&itok=YGmsrSLA 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.jpg?h=3207d6d2&itok=8Woa1lQK 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.jpg?h=3207d6d2&itok=YGmsrSLA 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/2023-09/ShaVonne%20Harris%20-%20NEW%20web.jpg?h=3207d6d2&itok=8Woa1lQK" alt="ShaVonnne" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-127"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-127" class="advanced-header-field__heading"> Enrollment Analyst </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/karalyn-duncan"><span>Karalyn Duncan</span></a> </div> <div class="node-teaser__email"> karalyn.garrett@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/karalyn_duncan.webp?h=31b15c0e&itok=eGeYj7TV 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/karalyn_duncan.webp?h=31b15c0e&itok=9E0bE25y 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/karalyn_duncan.jpg?h=31b15c0e&itok=eGeYj7TV 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/karalyn_duncan.jpg?h=31b15c0e&itok=9E0bE25y 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/karalyn_duncan.jpg?h=31b15c0e&itok=eGeYj7TV 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/karalyn_duncan.jpg?h=31b15c0e&itok=9E0bE25y 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/karalyn_duncan.jpg?h=31b15c0e&itok=eGeYj7TV" alt="Karalyn Duncan" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-128"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-128" class="advanced-header-field__heading"> Member Liaison </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/christine-farrey"><span>Christine Farrey</span></a> </div> <div class="node-teaser__email"> yhmemberliaison@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/christine-farrey-pharm-tech.webp?h=1b239543&itok=h6o20SGc 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/christine-farrey-pharm-tech.webp?h=1b239543&itok=THS-ge7y 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/christine-farrey-pharm-tech.jpeg?h=1b239543&itok=h6o20SGc 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/christine-farrey-pharm-tech.jpeg?h=1b239543&itok=THS-ge7y 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/christine-farrey-pharm-tech.jpeg?h=1b239543&itok=h6o20SGc 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/christine-farrey-pharm-tech.jpeg?h=1b239543&itok=THS-ge7y 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/christine-farrey-pharm-tech.jpeg?h=1b239543&itok=h6o20SGc" alt="Christine Farrey" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-2218"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-2218" class="advanced-header-field__heading"> Student Health Care Navigator </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/camilla-luker"><span>Camilla Luker</span></a> </div> <div class="node-teaser__email"> yhstudentnavigator@yale.edu </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-11/camilla%20luker_1.webp?h=7c408242&itok=JhxE0IEF 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-11/camilla%20luker_1.webp?h=7c408242&itok=1b0mp5TB 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-11/camilla%20luker_1.jpg?h=7c408242&itok=JhxE0IEF 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-11/camilla%20luker_1.jpg?h=7c408242&itok=1b0mp5TB 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-11/camilla%20luker_1.jpg?h=7c408242&itok=JhxE0IEF 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-11/camilla%20luker_1.jpg?h=7c408242&itok=1b0mp5TB 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/2024-11/camilla%20luker_1.jpg?h=7c408242&itok=JhxE0IEF" alt="camilla luker" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> <section class="layout--30-70 layout--has-header layout layout--two-column" aria-labelledby="heading-department_staff_group-129"> <div class="layout__content"> <div class="layout__header"> <header class="advanced-header-field advanced-header-field--heading-tag-h2"> <h2 id="heading-department_staff_group-129" class="advanced-header-field__heading"> Member Services Representatives </h2> </header> </div> <div class="layout__regions"> <div class="layout__region layout__region--first"> </div> <div class="layout__region layout__region--second"> <div class="layout__region-item"> <div class="paragraph paragraph--department-staff paragraph--default" data-js="department-staff"> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/teretha-brooks"><span>Teretha Brooks</span></a> </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/teretha_brooks_web.webp?h=31b15c0e&itok=skKCkHXo 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/teretha_brooks_web.webp?h=31b15c0e&itok=2aaRWeyt 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/teretha_brooks_web.jpg?h=31b15c0e&itok=skKCkHXo 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/teretha_brooks_web.jpg?h=31b15c0e&itok=2aaRWeyt 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/teretha_brooks_web.jpg?h=31b15c0e&itok=skKCkHXo 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/teretha_brooks_web.jpg?h=31b15c0e&itok=2aaRWeyt 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/teretha_brooks_web.jpg?h=31b15c0e&itok=skKCkHXo" alt="Teretha Brooks" /> </picture> </figure> </div> </div> </article> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/marissa-coppola"><span>Marissa Coppola</span></a> </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/marissa_coppola_web.webp?h=31b15c0e&itok=LKbcZazY 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/marissa_coppola_web.webp?h=31b15c0e&itok=reLFQbLN 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/marissa_coppola_web.jpg?h=31b15c0e&itok=LKbcZazY 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/marissa_coppola_web.jpg?h=31b15c0e&itok=reLFQbLN 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/marissa_coppola_web.jpg?h=31b15c0e&itok=LKbcZazY 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/marissa_coppola_web.jpg?h=31b15c0e&itok=reLFQbLN 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/marissa_coppola_web.jpg?h=31b15c0e&itok=LKbcZazY" alt="Marissa Coppola" /> </picture> </figure> </div> </div> </article> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/evelyn-vargas"><span>Evelyn Vargas</span></a> </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-09/evelyn%20vargas.webp?h=324da845&itok=gybr3O_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-09/evelyn%20vargas.webp?h=324da845&itok=OS286n45 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-09/evelyn%20vargas.jpg?h=324da845&itok=gybr3O_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-09/evelyn%20vargas.jpg?h=324da845&itok=OS286n45 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/2024-09/evelyn%20vargas.jpg?h=324da845&itok=gybr3O_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/2024-09/evelyn%20vargas.jpg?h=324da845&itok=OS286n45 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/2024-09/evelyn%20vargas.jpg?h=324da845&itok=gybr3O_i" alt="evelyn vargas" /> </picture> </figure> </div> </div> </article> <article class="node-teaser node-teaser--person node-teaser--teaser" data-js="node-person"> <header class="node-teaser__header"> <div class="node-teaser__heading"> <a href="/staff/errol-williams"><span>Errol Williams</span></a> </div> </header> <div class="node-teaser__content"> <div class="node-teaser__headshot"> <figure class="media media--image media--thumbnail-portrait"> <picture> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/erroll_williams.webp?h=31b15c0e&itok=fBJdwc_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/erroll_williams.webp?h=31b15c0e&itok=HGmwiLqH 2x" type="image/webp" width="115" height="150"/> <source srcset="/sites/default/files/styles/thumbnail_portrait/public/erroll_williams.jpg?h=31b15c0e&itok=fBJdwc_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/erroll_williams.jpg?h=31b15c0e&itok=HGmwiLqH 2x" type="image/jpeg" width="115" height="150"/> <img loading="eager" srcset="/sites/default/files/styles/thumbnail_portrait/public/erroll_williams.jpg?h=31b15c0e&itok=fBJdwc_i 1x, /sites/default/files/styles/thumbnail_portrait_2x/public/erroll_williams.jpg?h=31b15c0e&itok=HGmwiLqH 2x" width="115" height="150" class="thumbnail_portrait" src="/sites/default/files/styles/thumbnail_portrait/public/erroll_williams.jpg?h=31b15c0e&itok=fBJdwc_i" alt="Errol Williams" /> </picture> </figure> </div> </div> </article> </div> </div> </div> </div> </div> </section> </div> </div> </article> </div> </div> </main> <footer class="site-footer"> <div class="site-footer__content"> <div class="site-footer__branding"> <div class="branding-block" data-js="branding-block"> <a href="/" title="Home" aria-label="Go to homepage" rel="home" > <?xml version="1.0" encoding="UTF-8"?> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 581.8 86.9"> <path 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