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viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-up chevron"><path d="m18 15-6-6-6 6"></path></svg><span class="score">60</span></button><div class="statusTitle"><div class="postTitle">Team-wide admin notifications / inbox</div><div class="uppercaseHeader postStatus" style="color:#85b5b5">under review</div></div></div></div><div class="postContent"><div class="postAuthor"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="avatarContainer"><div class="loading"></div></div><div class="badge"><img fetchpriority="auto" alt="member badge" class="star" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAADIAAAAyBAMAAADsEZWCAAAAJFBMVEVHcEz///////////////////////////////////////////8Uel1nAAAAC3RSTlMAgEzN7yBtohAwj2T7t4MAAADdSURBVBgZ5cGhU8JQAMfxn4PB0UaxrCxwZ6BQDNwrnpVC1rK+YrfMtGo3kUnCxu74/nMO9wTeu+c/oJ+P/rIi1y/MQmExjcJGHBQ2YK+wZ1grqIBcQQYWComBRiEj4KCQAbCX6216sqWzmXZuS1kpnkTWHFedyZoYHEudVVw7lrqYcVFnuhIbzu7luOHHpzwzenUmT0yvkS+it5NvTK+Vb0ivlm+OlcnzivUizwpIUuBBrgh4VLSCnVxjaEupglauIeTqFNRyfbDUycTwLkd6LPWtIpHjKZN1t9Y/8wVOhaR0IbrZjQAAAABJRU5ErkJggg==" style="background-color:#525df9"/></div></div></div><div class="userInfo"><span class="name admin" style="color:#525df9">Andrew Rasmussen</span></div></div></div></div><div class="postBody"><div class="details"><div class="markdown"><div class="line">When activity happens in Canny (comments, mentions, posts, status changes, votes/milestones), there are some actions your team should take. Notifications and the Slack/Teams integrations do a decent job of surfacing this activity, but it's not perfect.</div><div class="line">There's a lot of value in adding a team-wide inbox. This way, you could assign certain tasks, and not duplicate effort.</div></div></div></div><div class="postMenu"></div></div><div class="commentComposer"><form class="composerForm fileForm"><div class="mentionsTextarea"><div class="textareaWithHighlights"><div class="backdrop"><div class="highlights"><mark></mark></div></div><div class="autoResizeTextarea" style="height:38px"><span class="inputContainer"><textarea autoComplete="off" placeholder="Leave a comment" rows="1"></textarea></span></div></div></div></form></div></div><div class="postActivity"><div class="activityList"><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--plum-110);background-color:var(--plum-40)">Y</div></div></div><div class="userInfo"><span class="name">Yucca Caterpillar</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">It would be great to have the option for some kind of prioritization of notifications. I would really like to be able to be notified more directly that someone has commented or voted for an issue that I either own or have previously commented on.</div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--lime-110);background-color:var(--lime-40)">S</div></div></div><div class="userInfo"><span class="name">Shamrock Firefly</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line"><span class="mention" style="background-color:rgba(82,93,249, 0.15)">Jonquil Raven</span>and <span class="mention" style="background-color:rgba(82,93,249, 0.15)">Fern Grouse</span> already made some fantastic suggestions.</div><div class="line">A very small UX tweak that would be helpful IMO is making "Notifications" a first-class citizen. Currently, it's stowed away in the upper-right corner and very much feels like a secondary action, when it's very much an important part of the process.</div><div class="line">Seeing "Notifications" next to "Feedback" with a badge indicating how many "unread" posts there are would be a step in the right direction as you work on a full-fledged inbox.</div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--orange-110);background-color:var(--orange-40)">J</div></div></div><div class="userInfo"><span class="name">Jonquil Raven</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">I find I often get lost in the notification list. There are so many notifications and we have several team members handling things. My current method to figure out where I should start is to just look for the last thing my colleagues have commented on or worked on and then I start on the next item. I think this is quite error prone and I worry that we are missing details as a team.</div><div class="line">I would love to see a way for notifications to be either assigned to teammates automatically or manually. Even just being able to see that notifications have been addressed or unaddressed by anyone on the team would greatly improve things.</div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount bodyMd regular-weight"></p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div><div class="replies"><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="avatarContainer"><div class="loading"></div></div><div class="badge"><img fetchpriority="auto" alt="member badge" class="star" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAADIAAAAyBAMAAADsEZWCAAAAJFBMVEVHcEz///////////////////////////////////////////8Uel1nAAAAC3RSTlMAgEzN7yBtohAwj2T7t4MAAADdSURBVBgZ5cGhU8JQAMfxn4PB0UaxrCxwZ6BQDNwrnpVC1rK+YrfMtGo3kUnCxu74/nMO9wTeu+c/oJ+P/rIi1y/MQmExjcJGHBQ2YK+wZ1grqIBcQQYWComBRiEj4KCQAbCX6216sqWzmXZuS1kpnkTWHFedyZoYHEudVVw7lrqYcVFnuhIbzu7luOHHpzwzenUmT0yvkS+it5NvTK+Vb0ivlm+OlcnzivUizwpIUuBBrgh4VLSCnVxjaEupglauIeTqFNRyfbDUycTwLkd6LPWtIpHjKZN1t9Y/8wVOhaR0IbrZjQAAAABJRU5ErkJggg==" style="background-color:#525df9"/></div></div></div><div class="userInfo"><span class="name admin" style="color:#525df9">Sarah Hum</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">Thanks for sharing your thoughts <span class="mention" style="background-color:rgba(82,93,249, 0.15)">Jonquil Raven</span>! Totally agree.</div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">2<!-- --> <!-- -->likes</p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--orange-110);background-color:var(--orange-40)">O</div></div></div><div class="userInfo"><span class="name">Objective Ptarmigan</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line"><span class="mention" style="background-color:rgba(82,93,249, 0.15)">Sarah Hum</span></div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount bodyMd regular-weight"></p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div></div></div><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--purple-110);background-color:var(--purple-40)">F</div></div></div><div class="userInfo"><span class="name">Fern Grouse</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">I think of Canny notifications as a customer support channel, especially comments and sometimes new posts. Often times, customers will leave a comment or create a post for something that exists or can be done. It can be easier for them to just ask for a feature than figure out how to do something. Many feature requests are really just asks for help. </div><div class="line">In these cases, we want to tell the customer the workaround or how to access a feature. It doesn't matter who on our internal team does it, we just want to be sure that every customer who writes something substantial that needs a response gets a response. </div><div class="line">If I could build anything I wanted to solve this problem, here's what I'd have: </div><ul class=""><li class="">A page that shows all the notifications and their status. </li><li class="">From this page, I can quickly resolve, respond, and take common actions, without needing to open up another page and wait for Canny to load. The common actions that I'd want are: "close", "merge into existing post", "respond". </li><li class="">I'd also like it if notifications can be grouped by post. Right now, I click the bell icon in canny, then see all, then click Ctrl+URL to open up dozens of notifications in different tabs. Once I get to the page, it's impossible to know which particular comment brought me there and what I need to respond to. </li><li class="">It would be nice to assign a notification to a teammate but it's not a critical use case for us.</li></ul></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd 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style="background-color:#525df9"/></div></div></div><div class="userInfo"><span class="name admin" style="color:#525df9">Sarah Hum</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">Super helpful <span class="mention" style="background-color:rgba(82,93,249, 0.15)">Fern Grouse</span>, thanks for elaborating!</div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div><div class="comment"><div class="topContainer"><div class="left"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="missingAvatar" style="color:var(--orange-110);background-color:var(--orange-40)">O</div></div></div><div class="userInfo"><span class="name">Objective Ptarmigan</span></div></div></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line"><span class="mention" style="background-color:rgba(82,93,249, 0.15)">Fern Grouse</span></div></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount bodyMd regular-weight"></p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div></div></div><div class="postStatusChange"><div class="topContainer"><div class="left"><div class="update"><div class="userLockupContainer"><div class="userLockup"><div class="userAvatarContainer"><div class="userAvatar"><div class="avatarContainer"><div class="loading"></div></div><div class="badge"><img fetchpriority="auto" alt="member badge" class="star" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAADIAAAAyBAMAAADsEZWCAAAAJFBMVEVHcEz///////////////////////////////////////////8Uel1nAAAAC3RSTlMAgEzN7yBtohAwj2T7t4MAAADdSURBVBgZ5cGhU8JQAMfxn4PB0UaxrCxwZ6BQDNwrnpVC1rK+YrfMtGo3kUnCxu74/nMO9wTeu+c/oJ+P/rIi1y/MQmExjcJGHBQ2YK+wZ1grqIBcQQYWComBRiEj4KCQAbCX6216sqWzmXZuS1kpnkTWHFedyZoYHEudVVw7lrqYcVFnuhIbzu7luOHHpzwzenUmT0yvkS+it5NvTK+Vb0ivlm+OlcnzivUizwpIUuBBrgh4VLSCnVxjaEupglauIeTqFNRyfbDUycTwLkd6LPWtIpHjKZN1t9Y/8wVOhaR0IbrZjQAAAABJRU5ErkJggg==" style="background-color:#525df9"/></div></div></div><div class="userInfo"><span class="name admin" style="color:#525df9">Sarah Hum</span></div></div></div><span class="text"><span> marked this post as </span><div class="uppercaseHeader postStatus" style="background:#85b5b5">under review</div></span></div></div><div class="right"></div></div><div class="bottomContainer"><div class="commentBody"><div class="value"><div class="markdown"><div class="line">Would love to hear any additional thoughts around Canny notifications, moderation, etc.</div><div class="line">Some questions prompts:</div><ol class="" start="1"><li class="">How could notifications in Canny be more helpful for you?</li><li class="">Do you feel like your Canny board needs moderation? If so, how do you moderate today? What tools would help you with moderation?</li></ol></div></div></div><div class="commentMenu"><div class="menu"><div class="reactionsMenuContainer"><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><svg width="14" height="13" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" stroke="var(--gray-90)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div><div class="middot">·</div><div class="reply">Reply</div></div></div></div></div></div></div></div></div><div class="cannyAttribution mobileOnly"><div class="firstLine"><a href="https://canny.io/powered-by-canny?utm_source=feedback_subdomain&utm_medium=powered&utm_campaign=feedback&company=Canny" rel="noopener" target="_blank" class="attribution">Powered by Canny</a></div></div></div></div></div></div></div></div></div></div><iframe width="0" height="0" id="canny-product-seen-frame" sandbox="allow-same-origin allow-scripts" scrolling="no" src="https://product-seen.canny.io/product-seen.html" style="border:0;display:none"></iframe><div id="fb-root"></div></div></div></div><script>window.__data = 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How could notifications in Canny be more helpful for you?\n2. Do you feel like your Canny board needs moderation? If so, how do you moderate today? What tools would help you with moderation?","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":{"like":1},"viewerReactions":null,"author":{"_id":"5521fde90279ef9f7b708749","avatarURL":"https:\u002F\u002Fcanny.io\u002Fimages\u002Fa1964a6d0d50028d799d972317f71c83.jpg","created":"2015-04-06T03:30:49.456Z","name":"Sarah Hum","urlName":"sarah-hum","anonymized":false,"alias":"Honey Goat","aliasID":"65ba0105ed6eefce4ce5a9f1","serviceAccount":false},"mentionedUsers":[],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"62ac97bb2e305f0ba4755e8d":{"_id":"62ac97bb2e305f0ba4755e8d","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":null,"pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"It would be great to have the option for some kind of prioritization of notifications. I would really like to be able to be notified more directly that someone has commented or voted for an issue that I either own or have previously commented on.","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":{"like":1},"viewerReactions":null,"author":{"_id":null,"avatarURL":null,"created":"2022-05-23T17:32:38.283Z","name":"Yucca Caterpillar","urlName":null,"anonymized":true,"alias":"Yucca Caterpillar","aliasID":"65c27336ed6eefce4c3a356c","serviceAccount":false},"mentionedUsers":[],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"62ac86f85aa1f60baf1ed8b0":{"_id":"62ac86f85aa1f60baf1ed8b0","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":null,"pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"@{65c299d5ed6eefce4c2bd635|alias}and @{65c299d5ed6eefce4c2bd655|alias} already made some fantastic suggestions.\nA very small UX tweak that would be helpful IMO is making \"Notifications\" a first-class citizen. Currently, it's stowed away in the upper-right corner and very much feels like a secondary action, when it's very much an important part of the process.\nSeeing \"Notifications\" next to \"Feedback\" with a badge indicating how many \"unread\" posts there are would be a step in the right direction as you work on a full-fledged inbox.","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":{"like":1},"viewerReactions":null,"author":{"_id":null,"avatarURL":null,"created":"2021-09-27T19:23:27.487Z","name":"Shamrock Firefly","urlName":null,"anonymized":true,"alias":"Shamrock Firefly","aliasID":"65c299d5ed6eefce4c2bd621","serviceAccount":false},"mentionedUsers":[{"_id":null,"avatarURL":null,"created":"2019-07-18T07:29:27.024Z","name":"Fern Grouse","urlName":null,"anonymized":true,"alias":"Fern Grouse","aliasID":"65c299d5ed6eefce4c2bd655","serviceAccount":false},{"_id":null,"avatarURL":null,"created":"2020-03-18T20:09:03.544Z","name":"Jonquil Raven","urlName":null,"anonymized":true,"alias":"Jonquil Raven","aliasID":"65c299d5ed6eefce4c2bd635","serviceAccount":false}],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"627ecc1d8921411e333f7dc6":{"_id":"627ecc1d8921411e333f7dc6","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":null,"pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"I find I often get lost in the notification list. There are so many notifications and we have several team members handling things. My current method to figure out where I should start is to just look for the last thing my colleagues have commented on or worked on and then I start on the next item. I think this is quite error prone and I worry that we are missing details as a team.\nI would love to see a way for notifications to be either assigned to teammates automatically or manually. Even just being able to see that notifications have been addressed or unaddressed by anyone on the team would greatly improve things.","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":null,"viewerReactions":null,"author":{"_id":null,"avatarURL":null,"created":"2020-03-18T20:09:03.544Z","name":"Jonquil Raven","urlName":null,"anonymized":true,"alias":"Jonquil Raven","aliasID":"65c299d5ed6eefce4c2bd635","serviceAccount":false},"mentionedUsers":[],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"6254968f2d5b127034bd56e8":{"_id":"6254968f2d5b127034bd56e8","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":null,"pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"I think of Canny notifications as a customer support channel, especially comments and sometimes new posts. Often times, customers will leave a comment or create a post for something that exists or can be done. It can be easier for them to just ask for a feature than figure out how to do something. Many feature requests are really just asks for help. \nIn these cases, we want to tell the customer the workaround or how to access a feature. It doesn't matter who on our internal team does it, we just want to be sure that every customer who writes something substantial that needs a response gets a response. \nIf I could build anything I wanted to solve this problem, here's what I'd have: \n- A page that shows all the notifications and their status. \n- From this page, I can quickly resolve, respond, and take common actions, without needing to open up another page and wait for Canny to load. The common actions that I'd want are: \"close\", \"merge into existing post\", \"respond\". \n- I'd also like it if notifications can be grouped by post. Right now, I click the bell icon in canny, then see all, then click Ctrl+URL to open up dozens of notifications in different tabs. Once I get to the page, it's impossible to know which particular comment brought me there and what I need to respond to. \n- It would be nice to assign a notification to a teammate but it's not a critical use case for us.","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":{"like":4},"viewerReactions":null,"author":{"_id":null,"avatarURL":null,"created":"2019-07-18T07:29:27.024Z","name":"Fern Grouse","urlName":null,"anonymized":true,"alias":"Fern Grouse","aliasID":"65c299d5ed6eefce4c2bd655","serviceAccount":false},"mentionedUsers":[],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"6271953f01af5f529ca62453":{"_id":"6271953f01af5f529ca62453","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":"6254968f2d5b127034bd56e8","pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"Super helpful @{65c299d5ed6eefce4c2bd655|alias}, thanks for elaborating!","voteID":null,"boardID":"559c70755780aae0012405bd","companyID":"58a6799d8d61b9968dad91a2","postID":"60a7f09709beab60b26cc877","__v":0,"fileURLs":[],"private":false,"files":[],"reactions":{"like":1},"viewerReactions":null,"author":{"_id":"5521fde90279ef9f7b708749","avatarURL":"https:\u002F\u002Fcanny.io\u002Fimages\u002Fa1964a6d0d50028d799d972317f71c83.jpg","created":"2015-04-06T03:30:49.456Z","name":"Sarah Hum","urlName":"sarah-hum","anonymized":false,"alias":"Honey Goat","aliasID":"65ba0105ed6eefce4ce5a9f1","serviceAccount":false},"mentionedUsers":[{"_id":null,"avatarURL":null,"created":"2019-07-18T07:29:27.024Z","name":"Fern Grouse","urlName":null,"anonymized":true,"alias":"Fern Grouse","aliasID":"65c299d5ed6eefce4c2bd655","serviceAccount":false}],"sourceLink":null,"itemSourceType":null,"integrationSourceType":null},"62855f7c4a4d990b74e7d338":{"_id":"62855f7c4a4d990b74e7d338","authorID":null,"deleted":false,"imageURLs":[],"internal":false,"mentionedUserIDs":null,"mergeID":null,"parentID":"627ecc1d8921411e333f7dc6","pinned":false,"postDeleted":false,"spam":false,"statusChangeID":null,"value":"Thanks for sharing your thoughts @{65c299d5ed6eefce4c2bd635|alias}! 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