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bLyxSP Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"> <h1 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Zendesk includes sustainability clauses in supplier contracts for greater environmental accountability</h1> <p class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ"></p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Published November 12, 2024</p> <div class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl sc-4c913245-4 cimsch"> <ul class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"> <li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://twitter.com/intent/tweet?url%3Dhttps://zdsk.co/4esRbrV%26text%3DZendesk%2520includes%2520sustainability%2520clauses%2520in%2520supplier%2520contracts%2520for%2520greater%2520environmental%2520accountability" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"> <svg 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">committed to contributing to a net zero future <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path> </svg></a>, believing that strong partnership between customers and suppliers is essential for collective success in mitigating the climate crisis.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Today, Zendesk announced the integration of <a target="_blank" rel="noopener noreferrer" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://zendesksupplier.zendesk.com/hc/en-us/articles/35321013254547-Supplier-Sustainability-Clauses" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">sustainability clauses <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path> </svg></a> into supplier contracts. These clauses formalize expectations for suppliers to set science-based emissions reduction targets, disclose carbon footprint data, and comply with all relevant environmental regulations. The clauses will be included in the standard purchasing template, future contract renewals, and major vendor agreements.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">“As a leader in enhancing customer experience, we recognize the powerful role that customer-supplier relationship can play in protecting our planet”, said Julie Swinney, CFO at Zendesk. “By implementing the sustainability clauses, we aim to spark much needed climate conversations, help suppliers take meaningful climate actions, and accelerate decarbonization efforts in our supply chain and beyond.”</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In addition, Zendesk is launching its second supplier sustainability guide titled ‘<a target="_blank" rel="noopener noreferrer" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://zendesksupplier.zendesk.com/hc/en-us/article_attachments/34841202790675" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Advancing Corporate Climate Action – Carbon Accounting and Climate Target Setting <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path> </svg></a>’. The guide will help suppliers measure their environmental impact in alignment with best practices, and put the sustainability clauses into practices. This guide is a continuation of the company’s supplier enablement journey, following the first <a target="_blank" rel="noopener noreferrer" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://zendesksupplier.zendesk.com/hc/en-us/article_attachments/30022915501459" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Supplier Sustainability Guide <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path> </svg></a> launched earlier this year.</p> <p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Watch the recording of our recent <a target="_blank" rel="noopener noreferrer" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://zendesksupplier.zendesk.com/hc/en-us/articles/34840600321043-Zendesk-Supplier-Sustainability-Carbon-Accounting-Climate-Target-Setting-Toolkit" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Supplier Sustainability webinar <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path> </svg></a> to learn about top standards and key methodologies around carbon accounting and climate target setting. And learn more about Zendesk’s sustainability programs in our <a target="_blank" rel="noopener noreferrer" href="https://translate.google.com/website?sl=pl&tl=ar&hl=en-GB&u=https://web-assets.zendesk.com/pdf/Zendesk_Global_Impact_Report_2023.pdf?_gl%3D1*snwf84*_gcl_au*MTQxNDc5MTcyMi4xNzI0MTg3Mjcx*_ga*MTkwMjgwMTUzNi4xNzExMTMyNzk1*_ga_FBP7C61M6Z*MTcyOTg3NDEyNS4xODkuMS4xNzI5ODc0MjkxLjEwLjAuMA.." data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">FY23 Global Impact Report <svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewbox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 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2024","content":"\u003cp\u003eZendesk is \u003ca href=\"https://www.zendesk.com/newsroom/articles/science-based-targets/\"\u003ecommitted to contributing to a net zero future\u003c/a\u003e, believing that strong partnership between customers and suppliers is essential for collective success in mitigating the climate crisis. \u003c/p\u003e\n\u003cp\u003eToday, Zendesk announced the integration of \u003ca href=\"https://zendesksupplier.zendesk.com/hc/en-us/articles/35321013254547-Supplier-Sustainability-Clauses\"\u003esustainability clauses\u003c/a\u003e into supplier contracts. These clauses formalize expectations for suppliers to set science-based emissions reduction targets, disclose carbon footprint data, and comply with all relevant environmental regulations. The clauses will be included in the standard purchasing template, future contract renewals, and major vendor agreements. \u003c/p\u003e\n\u003cp\u003e“As a leader in enhancing customer experience, we recognize the powerful role that customer-supplier relationship can play in protecting our planet”, said Julie Swinney, CFO at Zendesk. “By implementing the sustainability clauses, we aim to spark much needed climate conversations, help suppliers take meaningful climate actions, and accelerate decarbonization efforts in our supply chain and beyond.” \u003c/p\u003e\n\u003cp\u003eIn addition, Zendesk is launching its second supplier sustainability guide titled ‘\u003ca href=\"https://zendesksupplier.zendesk.com/hc/en-us/article_attachments/34841202790675\"\u003eAdvancing Corporate Climate Action \u0026#8211; Carbon Accounting and Climate Target Setting\u003c/a\u003e’. The guide will help suppliers measure their environmental impact in alignment with best practices, and put the sustainability clauses into practices. This guide is a continuation of the company’s supplier enablement journey, following the first \u003ca href=\"https://zendesksupplier.zendesk.com/hc/en-us/article_attachments/30022915501459\"\u003eSupplier Sustainability Guide\u003c/a\u003e launched earlier this year. \u003c/p\u003e\n\u003cp\u003eWatch the recording of our recent \u003ca href=\"https://zendesksupplier.zendesk.com/hc/en-us/articles/34840600321043-Zendesk-Supplier-Sustainability-Carbon-Accounting-Climate-Target-Setting-Toolkit\"\u003eSupplier Sustainability webinar\u003c/a\u003e to learn about top standards and key methodologies around carbon accounting and climate target setting. And learn more about Zendesk’s sustainability programs in our \u003ca href=\"https://web-assets.zendesk.com/pdf/Zendesk_Global_Impact_Report_2023.pdf?_gl=1*snwf84*_gcl_au*MTQxNDc5MTcyMi4xNzI0MTg3Mjcx*_ga*MTkwMjgwMTUzNi4xNzExMTMyNzk1*_ga_FBP7C61M6Z*MTcyOTg3NDEyNS4xODkuMS4xNzI5ODc0MjkxLjEwLjAuMA..\"\u003eFY23 Global Impact Report\u003c/a\u003e. \u003c/p\u003e\n","promo":null,"headerVariant":"newsroom","hasProgressBar":true},"preview":false,"id":653256,"locale":"us"},"__lang":"us","__namespaces":{"header":{"brand_logoname_blog":"Zendesk Blog","newsroom":"Newsroom","brand_subtitle_newsroom":"Company news and announcements","marketplace":"Marketplace","arialabel_toggle":"Toggle Mobile Menu","arialabel_search":"Search","contact_us":"Contact us","primary_btn":"Free trial","primary_btn_blog":"Start free trial","secondary_btn_pricing":"Buy now","secondary_btn_login":"Sign in","secondary_btn_demo":"Watch demo","return_to_homepage":"Go to Zendesk homepage","newsroom_navlink_press_releases":"Press 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