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How to help keep your Microsoft account safe and secure - Microsoft Support
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data-m='{"cN":"W0Nav_Surface_nav","id":"n1c5c2c1c9c2m1r1a1","sN":1,"aN":"c5c2c1c9c2m1r1a1"}'>Surface</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Xbox_cont","cT":"Container","id":"c6c2c1c9c2m1r1a1","sN":6,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_37" class="js-subm-uhf-nav-link" href="https://www.xbox.com/" data-m='{"cN":"W0Nav_Xbox_nav","id":"n1c6c2c1c9c2m1r1a1","sN":1,"aN":"c6c2c1c9c2m1r1a1"}'>Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Deals_cont","cT":"Container","id":"c7c2c1c9c2m1r1a1","sN":7,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_38" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage" data-m='{"cN":"W0Nav_Deals_nav","id":"n1c7c2c1c9c2m1r1a1","sN":1,"aN":"c7c2c1c9c2m1r1a1"}'>Deals</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Small Business_cont","cT":"Container","id":"c8c2c1c9c2m1r1a1","sN":8,"aN":"c2c1c9c2m1r1a1"}'> <a id="l0_SmallBusiness" class="js-subm-uhf-nav-link" 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data-m='{"id":"nn2c10c2c1c9c2m1r1a1","sN":2,"aN":"c10c2c1c9c2m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_42-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c9c2m1r1a1","sN":3,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_43" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/apps/windows?icid=CNavAppsWindowsApps" data-m='{"cN":"GlobalNav_More_Software_WindowsApps_nav","id":"n1c3c10c2c1c9c2m1r1a1","sN":1,"aN":"c3c10c2c1c9c2m1r1a1"}'>Windows Apps</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c9c2m1r1a1","sN":4,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c9c2m1r1a1","sN":1,"aN":"c4c10c2c1c9c2m1r1a1"}'>AI</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c5c10c2c1c9c2m1r1a1","sN":5,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_45" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c5c10c2c1c9c2m1r1a1","sN":1,"aN":"c5c10c2c1c9c2m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneDrive_cont","cT":"Container","id":"c6c10c2c1c9c2m1r1a1","sN":6,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_46" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage" data-m='{"cN":"GlobalNav_More_Software_OneDrive_nav","id":"n1c6c10c2c1c9c2m1r1a1","sN":1,"aN":"c6c10c2c1c9c2m1r1a1"}'>OneDrive</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Microsoft Teams_cont","cT":"Container","id":"c7c10c2c1c9c2m1r1a1","sN":7,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_47" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-teams/group-chat-software" data-m='{"cN":"GlobalNav_More_Software_Microsoft Teams_nav","id":"n1c7c10c2c1c9c2m1r1a1","sN":1,"aN":"c7c10c2c1c9c2m1r1a1"}'>Microsoft Teams</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c9c2m1r1a1","sN":8,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_48" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onenote/digital-note-taking-app" data-m='{"cN":"GlobalNav_More_Software_OneNote_nav","id":"n1c8c10c2c1c9c2m1r1a1","sN":1,"aN":"c8c10c2c1c9c2m1r1a1"}'>OneNote</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Edge_cont","cT":"Container","id":"c9c10c2c1c9c2m1r1a1","sN":9,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_49" class="js-subm-uhf-nav-link" 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type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c2m1r1a1","sN":2,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_51-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_PCsAndTablets_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_52" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC" data-m='{"cN":"GlobalNav_More_PCsAndDevices_PCsAndTablets_nav","id":"n1c3c11c2c1c9c2m1r1a1","sN":1,"aN":"c3c11c2c1c9c2m1r1a1"}'>Computers</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c4c11c2c1c9c2m1r1a1","sN":4,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_53" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c4c11c2c1c9c2m1r1a1","sN":1,"aN":"c4c11c2c1c9c2m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c5c11c2c1c9c2m1r1a1","sN":5,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_54" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c5c11c2c1c9c2m1r1a1","sN":1,"aN":"c5c11c2c1c9c2m1r1a1"}'>Accessories</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_VMAndMixedReality_cont","cT":"Container","id":"c6c11c2c1c9c2m1r1a1","sN":6,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_55" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/virtualreality?icid=CNavVirtualReality" data-m='{"cN":"GlobalNav_More_PCsAndDevices_VMAndMixedReality_nav","id":"n1c6c11c2c1c9c2m1r1a1","sN":1,"aN":"c6c11c2c1c9c2m1r1a1"}'>VR & mixed reality</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevicesCertifiedRefurbished_cont","cT":"Container","id":"c7c11c2c1c9c2m1r1a1","sN":7,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_56" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/certified-refurbished-products" data-m='{"cN":"GlobalNav_More_PCsAndDevicesCertifiedRefurbished_nav","id":"n1c7c11c2c1c9c2m1r1a1","sN":1,"aN":"c7c11c2c1c9c2m1r1a1"}'>Certified Refurbished</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Trade-in-for-cash_cont","cT":"Container","id":"c8c11c2c1c9c2m1r1a1","sN":8,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_57" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/microsoft-trade-in" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Trade-in-for-cash_nav","id":"n1c8c11c2c1c9c2m1r1a1","sN":1,"aN":"c8c11c2c1c9c2m1r1a1"}'>Trade-in for cash</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c12c2c1c9c2m1r1a1","sN":12,"aN":"c2c1c9c2m1r1a1"}'> <span id="uhf-navspn-shellmenu_58-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c12c2c1c9c2m1r1a1","sN":1,"aN":"c12c2c1c9c2m1r1a1"}'>Entertainment</span> <button id="uhf-navbtn-shellmenu_58-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c12c2c1c9c2m1r1a1","sN":2,"aN":"c12c2c1c9c2m1r1a1"}'>Entertainment</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_58-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c2m1r1a1","sN":3,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_59" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/xbox-game-pass-ultimate/cfq7ttc0khs0?icid=CNavAllXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PC_Game_Pass_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/pc-game-pass/cfq7ttc0kgq8?icid=CNavAllPCGamePass" data-m='{"cN":"GlobalNav_More_Entertainment_PC_Game_Pass_nav","id":"n1c4c12c2c1c9c2m1r1a1","sN":1,"aN":"c4c12c2c1c9c2m1r1a1"}'>PC Game Pass</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c5c12c2c1c9c2m1r1a1","sN":5,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_61" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xboxgames?icid=CNavGamesXboxGames" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c5c12c2c1c9c2m1r1a1","sN":1,"aN":"c5c12c2c1c9c2m1r1a1"}'>Xbox games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PCGames_cont","cT":"Container","id":"c6c12c2c1c9c2m1r1a1","sN":6,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_62" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/games/windows?icid=CNavGamesWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_PCGames_nav","id":"n1c6c12c2c1c9c2m1r1a1","sN":1,"aN":"c6c12c2c1c9c2m1r1a1"}'>PC and Windows games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_MoviesAndTV_cont","cT":"Container","id":"c7c12c2c1c9c2m1r1a1","sN":7,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_63" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv" 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href="https://www.microsoft.com/en-us/microsoft-cloud" data-m='{"cN":"GlobalNav_More_Business_Microsoft_Cloud_nav","id":"n1c3c13c2c1c9c2m1r1a1","sN":1,"aN":"c3c13c2c1c9c2m1r1a1"}'>Microsoft Cloud</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_Microsoft Security_cont","cT":"Container","id":"c4c13c2c1c9c2m1r1a1","sN":4,"aN":"c13c2c1c9c2m1r1a1"}'> <a id="shellmenu_66" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/security" data-m='{"cN":"GlobalNav_More_Business_Microsoft Security_nav","id":"n1c4c13c2c1c9c2m1r1a1","sN":1,"aN":"c4c13c2c1c9c2m1r1a1"}'>Microsoft Security</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_MicrosoftDynamics365_cont","cT":"Container","id":"c5c13c2c1c9c2m1r1a1","sN":5,"aN":"c13c2c1c9c2m1r1a1"}'> <a id="shellmenu_67" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/dynamics-365" 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href="/en-us/account-billing/microsoft-authenticator-faqs-12d283d1-bcef-4875-9ae5-ac360e2945dd">FAQs</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="14" href="/en-us/account-billing/troubleshoot-problems-with-microsoft-authenticator-a3a74493-566b-4c2e-b949-a2789bac0fd3">Troubleshooting</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="15" href="/en-us/topic/microsoft-entra-authentication-documentation-redirect-6e977d37-f90f-4882-8e67-2678f8a70862">Entra authentication for IT admins</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-us/account-billing/dummy-2-f3038f16-bd57-4474-afdf-0e21b8af5b9c">Manage your Microsoft account</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/account-billing/dummy-2-f3038f16-bd57-4474-afdf-0e21b8af5b9c">Manage your Microsofot account</a> </li> </ul> </div> </div> <main id="supArticleContent" class="col-3-5 supLeftNavArticleContent" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">How to help keep your Microsoft account safe and secure</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Microsoft account</span> <span class="appliesToItem">Microsoft account dashboard</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section aria-labelledby="" class="ocpSection"> <p>These tips can help keep your Microsoft account safe, make it easier to recover if it's compromised, and strengthen it against attacks.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes:聽</b>If you鈥檙e having password or security code issues, try these links:</p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37" class="ocpArticleLink" data-bi-type="anchor">I forgot my password</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/account-billing/change-your-microsoft-account-password-fdde885b-86da-2965-69fd-4871309ef1f1" class="ocpArticleLink" data-bi-type="anchor">I need to change my password</a>.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245" class="ocpArticleLink" data-bi-type="anchor">I think my account鈥檚 been compromised</a>.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48" class="ocpArticleLink" data-bi-type="anchor">Troubleshooting verification code issues</a>.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section><div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EV-button" aria-controls="ID0EV-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Create a strong password for your account</div></button></h2> <div class="ocpebw" id="ID0EV-panel" aria-labelledby="ID0EV-button" role="region"> <div class="ocpExpandoBody"> <p>It's especially important to have a strong password if you use a Microsoft email address (like Outlook.com or Hotmail). This is because many services now use your email address to check your identity. If someone gets access to your Microsoft account, they may be able to use your email to reset the passwords for your other accounts, like banking and online shopping.</p> <p>You can change your password on the <a href="https://account.microsoft.com/security" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Security basics</a> page at any time.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p> <b class="ocpLegacyBold">聽Do</b> </p> </th> <th> <p> <b class="ocpLegacyBold">Don't</b> </p> </th> </tr> </thead> <tbody> <tr> <td> <p>Do make the new password significantly different from previous passwords.</p> </td> <td> <p>Don't use the same password for different accounts.</p> </td> </tr> <tr> <td> <p>Do use a sentence or phrase converted into a string of initials, numbers, and symbols.</p> </td> <td> <p>Don't use a single word for your password like "password," "monkey," or "sunshine."</p> </td> </tr> <tr> <td> <p>Do make your password hard to guess even if someone knows a lot about you (avoid names and birthdays of your family or your favorite band).</p> </td> <td> <p>Don't use common passwords like "password," "iloveyou," or "12345678."</p> </td> </tr> </tbody> </table> <p></p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ET-button" aria-controls="ID0ET-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Use the Microsoft Authenticator phone app to sign in without a password</div></button></h2> <div class="ocpebw" id="ID0ET-panel" aria-labelledby="ID0ET-button" role="region"> <div class="ocpExpandoBody"> <p>The Microsoft Authenticator phone app not only adds another security layer to your Microsoft account, but it also lets you sign in to your account from your phone without a password.</p> <p> <a href="https://www.microsoft.com/account/authenticator?cmp=h66ftb_42hbak" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Download the phone app</a> and then learn how to use it in the <a href="/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc" class="ocpArticleLink" data-bi-type="anchor">How to use the Microsoft Authenticator app</a>聽videos and article.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ER-button" aria-controls="ID0ER-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Make your account easier to recover</div></button></h2> <div class="ocpebw" id="ID0ER-panel" aria-labelledby="ID0ER-button" role="region"> <div class="ocpExpandoBody"> <p>Add security info to your account to make it easier to recover your account if it鈥檚 hacked. Because this info can help keep your account safe, it's important to keep聽it up to date. Add or update your security info on the <a href="https://account.microsoft.com/security" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Security basics</a>聽page. Or, learn more聽about <a href="/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452" class="ocpArticleLink" data-bi-type="anchor">Security info &聽security codes</a> and get steps to help protect your account today.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EP-button" aria-controls="ID0EP-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Make sure your operating system has the latest updates</div></button></h2> <div class="ocpebw" id="ID0EP-panel" aria-labelledby="ID0EP-button" role="region"> <div class="ocpExpandoBody"> <p>Most operating systems have free software updates to enhance security and performance. Because updates help keep your mobile and computer safer, we strongly recommend that you set up your device to get these updates automatically. You can set up your PC to get the latest updates automatically for聽<a href="/en-us/windows/keep-your-pc-up-to-date-de79813c-7919-5fed-080f-0871c7bd9bde" class="ocpArticleLink" data-bi-type="anchor">Windows</a>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EN-button" aria-controls="ID0EN-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Never reply to email asking for your password</div></button></h2> <div class="ocpebw" id="ID0EN-panel" aria-labelledby="ID0EN-button" role="region"> <div class="ocpExpandoBody"> <p>Microsoft will never ask for your password in email, so never reply to any email asking for any personal information, even if it claims to be from Outlook.com or Microsoft.</p> <p>Read about <a href="http://support.office.com/article/a4f20fc5-4307-4ece-8231-6d4d4bd8a9ba" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Outlook security</a> for more information on聽email safety.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EL-button" aria-controls="ID0EL-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Check your recent activity</div></button></h2> <div class="ocpebw" id="ID0EL-panel" aria-labelledby="ID0EL-button" role="region"> <div class="ocpExpandoBody"> <p>If you receive an email notifying you of unusual activity, you can see when and where your account has been accessed鈥攊ncluding successful sign-ins and security challenges鈥攐n the <a href="https://account.live.com/activity" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Recent activity page</a>. Microsoft learns how you usually sign in to your account and flags events that are suspicious.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EJ-button" aria-controls="ID0EJ-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Keep your devices safe</div></button></h2> <div class="ocpebw" id="ID0EJ-panel" aria-labelledby="ID0EJ-button" role="region"> <div class="ocpExpandoBody"> <p>If you lose or give away a device that you use to sign in to your Microsoft account, or if you know that someone else has access to your devices for whatever reason, be proactive and remove the trusted status from your devices.</p> <p>To remove trusted devices, go to the <a href="https://account.microsoft.com/security" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Security basics</a>聽page, select <b class="ocpLegacyBold">more security options</b>, scroll down to <b class="ocpLegacyBold">Trusted Devices</b>, and then select聽<b class="ocpLegacyBold">Remove all the trusted devices associated with my account</b>.</p> <p>For more information, see how to <a href="/en-us/account-billing/add-a-trusted-device-to-your-microsoft-account-fe3860c8-bc04-9770-e218-b4fd6b767f4b" class="ocpArticleLink" data-bi-type="anchor">add a trusted device to your Microsoft account</a>.</p> </div> </div> </div><section aria-labelledby="ID0EDH" class="ocpSection"> <h2 id="ID0EDH" class="">See also</h2> <p> <a href="/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245" class="ocpArticleLink" data-bi-type="anchor">I think my account鈥檚 been compromised</a>.</p> <p></p> </section><section aria-labelledby="ID0EDD" class="ocpSection"> <h2 id="ID0EDD" class="">Need more help?</h2> <p> <b class="ocpUI">Contact Support</b> </p> <p>For technical support, go to聽<a href="https://go.microsoft.com/fwlink/?linkid=2258619" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Contact Microsoft Support</a>, enter your problem and select聽<b class="ocpUI">Get Help</b>. 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