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WAFIOS: Customer Service
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rotateFixedPosition rotate-0" role="group" aria-label="btn-26"><a href="/kontakt-ansprechpartner#c1448" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c27" role="button"><i class="fa-solid fa-phone m1 me-1"></i><span>Kontakt Telefon</span></a><a href="/kontakt-ansprechpartner#c1325" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c30" role="button"><i class="fa-solid fa-envelope m-1 me-1"></i><span>Kontakt Mail</span></a><a href="https://shop.wafios.com/" target="_blank" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c63" role="button" rel="noreferrer"><i class="fa-solid fa-cart-shopping m-1 me-1"></i><span>Webshop</span></a></div></div></nav><div id="page-wrapper"><nav id="main-navbar" class="navbar navbar-light navbar-expand-xl bg-white"><div class="container"><a href="/" class="navbar-brand me-0 me-lg-2"><img class="img-fluid" alt="Company Logo" src="/typo3conf/ext/site_wafios/Resources/Public/Images/logo.svg" width="180" height="50" /></a><button 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ms-no-3 mb-0" method="get" id="form_kesearch_pi1" name="form_kesearch_pi1" action="/suche" ><input type="search" name="tx_kesearch_pi1[sword]" value="" class="form-control form-control-sm me-2" placeholder="" required minlength="" /><input type="submit" class="btn btn-outline-dark my-2 my-sm-0" value="Finden" /></form></div></div></div></div><div class="mb-2 mb-lg-0"><div id="language-menu" class="nav-item dropdown-center "><a class="nav-link dropdown-toggle me-2 fs-5" id="language" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" ><span class="nav-label"> DE</span></a><div class="dropdown-menu dropdown-menu-center dd-animate-1 language-menu"><div class="container"><a href="/uebersicht-services" hreflang="de-DE" title="German" class="dropdown-item active" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-de" data-identifier="flags-de"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/DE.png" width="16" height="16" alt="" /></span></span> Deutsch </a><a href="/en/customer-service" hreflang="en-GB" title="English" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-gb" data-identifier="flags-gb"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/GB.png" width="16" height="16" alt="" /></span></span> English </a><a href="/es/vista-sinoptica-de-los-servicios" hreflang="es-ES" title="Spanish" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-es" data-identifier="flags-es"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/ES.png" width="16" height="16" alt="" /></span></span> Spanish </a><a href="/fr/apercu-services" hreflang="fr-FR" title="French" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-fr" data-identifier="flags-fr"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/FR.png" width="16" height="16" alt="" /></span></span> French </a></div></div></div></div><div class="mb-2 mb-lg-0"><div class="nav-item dropdown-center "><a class="nav-link dropdown-toggle fs-5" id="worldwide-menu" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false"><i class="fa-navlink fa-solid fa-earth-europe"></i></a><div class="dropdown-menu dropdown-menu-center dd-animate-1 slideIn" aria-labelledby="worldwide-menu" data-bs-popper="none"><div class="container"><a href="http://www.wafios.us" target="_self" class="dropdown-item"> WAFIOS US </a><a href="http://www.wafios.com.cn" target="_blank" class="dropdown-item" rel="noreferrer"> WAFIOS CN </a></div></div></div></div></div><button type="button" class="btn btn-link nav-link me-2 fs-5" data-bs-dismiss="offcanvas" aria-label="Close" ><i class="fa-solid fa-xmark"></i></button></div><div class="offcanvas-body"><div class="text-xl-center position-relative nav-motto-container ms-3 ms-xl-0 me-3"><div class="nav-motto-outer mx-xl-2 my-3 my-xl-0"><span class="nav-motto-inner d-inline-block px-xl-3">Produkte</span></div><div class="navbar-nav main-navbarnav me-auto"><div id="nav-item-3" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-3" id="dropdown-menu-3" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Maschinen" > Maschinen <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-3"><a class="level-12 nav-link text-uppercase text-nowrap px-2" href="/maschinen" target="_self" title="Maschinen" > Maschinen Übersicht </a><hr class="dropdown-divider"><div class="dropdown dropend"><a id="dropdown-layout-60" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-60" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Maschinen für die E-Mobilität <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-60"><a class="level-12 nav-link text-uppercase text-nowrap px-2" href="/maschinen/maschinen-fuer-die-e-mobilitaet" target="_self" title="Maschinen für die E-Mobilität" > Maschinen für die E-Mobilität </a><hr class="dropdown-divider"><a class="dropdown-item text-uppercase dropdown-item-1690" href="/maschinen/maschinen-fuer-die-e-mobilitaet/musterfertigung" title="Musterfertigung" target="_self" > Musterfertigung </a><a class="dropdown-item text-uppercase dropdown-item-72" href="/maschinen/maschinen-fuer-die-e-mobilitaet/hairpin-maschinen" title="Hairpin-Maschinen" target="_self" > Hairpin-Maschinen </a><a class="dropdown-item text-uppercase dropdown-item-73" href="/produkte/maschinen-fuer-die-e-mobilitaet/stromschienenmaschinen" title="Stromschienenmaschinen" target="_self" > Stromschienenmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-74" href="/maschinen/maschinen-fuer-die-e-mobilitaet/spulenwickelmaschinen" title="Spulenwickelmaschinen" target="_self" > Spulenwickelmaschinen </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-61" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-61" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Federmaschinen <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-61"><a class="dropdown-item text-uppercase dropdown-item-76" href="/maschinen/federmaschinen/druckfedermaschinen" title="Druckfedermaschinen" target="_self" > Druckfedermaschinen </a><a class="dropdown-item text-uppercase dropdown-item-81" href="/maschinen/federmaschinen/federendenschleifmaschinen" title="Federendenschleifmaschinen" target="_self" > Federendenschleifmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-77" href="/maschinen/federmaschinen/schenkelfedermaschinen" title="Schenkelfedermaschinen" target="_self" > Schenkelfedermaschinen </a><a class="dropdown-item text-uppercase dropdown-item-1716" href="/maschinen/maschinen-fuer-die-e-mobilitaet/spulenwickelmaschinen" title="Spulenwickelmaschinen" target="_self" > Spulenwickelmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-78" href="/maschinen/federmaschinen/zugfedermaschinen" title="Zugfedermaschinen" target="_self" > Zugfedermaschinen </a><a class="dropdown-item text-uppercase dropdown-item-79" href="/maschinen/federmaschinen/wellfeder-ringwindemaschinen" title="Wellfeder- & Ringwindemaschine" target="_self" > Wellfeder- & Ringwindemaschine </a><a class="dropdown-item text-uppercase dropdown-item-80" href="/maschinen/federmaschinen/spiralfedermaschinen" title="Spiralfedermaschinen" target="_self" > Spiralfedermaschinen </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-62" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-62" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Drahtbiegemaschinen <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-62"><a class="dropdown-item text-uppercase dropdown-item-85" href="/maschinen/drahtbiegemaschinen/einkopfdrahtbiegemaschinen" title="Einkopfdrahtbiegemaschinen" target="_self" > Einkopfdrahtbiegemaschinen </a><a class="dropdown-item text-uppercase dropdown-item-86" href="/maschinen/drahtbiegemaschinen/mehrkopfbiegemaschinen" title="Mehrkopfbiegemaschinen" target="_self" > Mehrkopfbiegemaschinen </a><a class="dropdown-item text-uppercase dropdown-item-1674" href="/maschinen/drahtbiegemaschinen/transferbiegemaschine" title="Transferbiegemaschine" target="_self" > Transferbiegemaschine </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-63" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-63" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Rohrbiegemaschinen <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-63"><a class="level-12 nav-link text-uppercase text-nowrap px-2" href="/maschinen/rohrbiegemaschinen" target="_self" title="Rohrbiegemaschinen" > Rohrbiegemaschinen </a><hr class="dropdown-divider"><a class="dropdown-item text-uppercase dropdown-item-97" href="/maschinen/rohrbiegemaschinen/rohrbiegezentren" title="Rohrbiegezentren" target="_self" > Rohrbiegezentren </a><a class="dropdown-item text-uppercase dropdown-item-68" href="/maschinen/rohrbiegemaschinen/einkopfrohrbiegemaschinen" title="Einkopfrohrbiegemaschinen" target="_self" > Einkopfrohrbiegemaschinen </a><a class="dropdown-item text-uppercase dropdown-item-69" href="/maschinen/rohrbiegemaschinen/mehrkopfrohrbiegemaschinen" title="Mehrkopfrohrbiegemaschinen" target="_self" > Mehrkopfrohrbiegemaschinen </a><a class="dropdown-item text-uppercase dropdown-item-200" href="https://www.wafios-wta.com/home/" title="Rohrumformmaschinen" target="_self" > Rohrumformmaschinen </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-64" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-64" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Richtmaschinen <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-64"><a class="dropdown-item text-uppercase dropdown-item-71" href="/maschinen/richtmaschinen/glattstahlrichtmaschinen" title="Glattstahlrichtmaschinen" target="_self" > Glattstahlrichtmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-70" href="/maschinen/richtmaschinen/betonstahlrichtmaschinen" title="Betonstahlrichtmaschinen" target="_self" > Betonstahlrichtmaschinen </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-65" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-65" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Kettenmaschinen <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-65"><a class="dropdown-item text-uppercase dropdown-item-87" href="/maschinen/kettenmaschinen/kettenbiegemaschinen" title="Kettenbiegemaschinen" target="_self" > Kettenbiegemaschinen </a><a class="dropdown-item text-uppercase dropdown-item-88" href="/maschinen/kettenmaschinen/kettenschweissmaschinen" title="Kettenschweißmaschinen" target="_self" > Kettenschweißmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-293" href="/maschinen/kettenmaschinen/kettenkalibriermaschinen" title="Kettenkalibriermaschinen" target="_self" > Kettenkalibriermaschinen </a></div></div><div class="dropdown dropend"><a id="dropdown-layout-116" href="#" class="my-1 d-flex justify-content-between text-uppercase has-submenu dropdown-item dropdown-toggle dropdown-item-116" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false" > Automation <i class="fa-solid fa-chevron-right ms-3 mt-1 d-none d-xl-inline"></i><i class="fa-solid fa-chevron-down ms-3 mt-1 d-inline d-xl-none"></i></a><div class="dropdown-submenu dropdown-menu dd-animate-1" aria-labelledby="dropdown-layout-116"><a class="dropdown-item text-uppercase dropdown-item-142" href="/maschinen/automation/automationsloesungen" title="Automationslösungen" target="_self" > Automationslösungen </a><a class="dropdown-item text-uppercase dropdown-item-143" href="/maschinen/automation/easyrobot" title="EasyRobot" target="_self" > EasyRobot </a></div></div><a class="dropdown-item text-uppercase dropdown-item-66" href="/maschinen/haspel" title="Haspel" target="_self" > Haspel </a><a class="dropdown-item text-uppercase dropdown-item-18" href="https://secondlife.wafios.com/de/" title="Gebrauchtmaschinen" target="_blank" > Gebrauchtmaschinen </a><a class="dropdown-item text-uppercase dropdown-item-306" href="/maschinen/finanzierung" title="Finanzierung" target="_self" > Finanzierung </a></div></div><div id="nav-item-16" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-16" id="dropdown-menu-16" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Werkzeuge" > Werkzeuge <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-16"><a class="dropdown-item text-uppercase dropdown-item-41" href="/werkzeuge/werkzeugloesungen" title="Werkzeuglösungen" target="_self" > Werkzeuglösungen </a><a class="dropdown-item text-uppercase dropdown-item-42" href="https://shop.wafios.com/" title="Webshop Tools" target="_self" > Webshop Tools </a></div></div><div id="nav-item-67" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-67" id="dropdown-menu-67" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Software" > Software <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-67"><a class="dropdown-item text-uppercase dropdown-item-91" href="/software/iq-funktionen" title="iQ-Funktionen" target="_self" > iQ-Funktionen </a><a class="dropdown-item text-uppercase dropdown-item-39" href="/software/internet-of-things" title="Internet of Things" target="_self" > Internet of Things </a><a class="dropdown-item text-uppercase dropdown-item-137" href="https://www.connectavo.com/" title="Digitale Instandhaltung - connectavo" target="_blank" > Digitale Instandhaltung - connectavo </a></div></div></div></div><hr><div class="text-xl-center position-relative nav-motto-container ms-3 ms-xl-0 me-3"><div class="nav-motto-outer mx-xl-2 my-3 my-xl-0"><span class="nav-motto-inner d-inline-block px-xl-3">Services</span></div><div class="navbar-nav main-navbarnav me-auto"><div id="nav-item-14" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-14 active" id="dropdown-menu-14" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Customer Service" aria-current="page" > Customer Service <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-14"><a class="level-12 nav-link text-uppercase text-nowrap px-2 active" href="/uebersicht-services" target="_self" title="Customer Service" > Übersicht Services </a><hr class="dropdown-divider"><a class="dropdown-item text-uppercase dropdown-item-49" href="/uebersicht-services/technischer-support" title="Technischer Support" target="_self" > Technischer Support </a><a class="dropdown-item text-uppercase dropdown-item-50" href="/uebersicht-services/ersatzteile" title="Ersatzteile" target="_self" > Ersatzteile </a><a class="dropdown-item text-uppercase dropdown-item-51" href="/uebersicht-services/servicevertraege" title="Serviceverträge" target="_self" > Serviceverträge </a><a class="dropdown-item text-uppercase dropdown-item-37" href="/uebersicht-services/retrofit" title="Retrofit" target="_self" > Retrofit </a><a class="dropdown-item text-uppercase dropdown-item-169" href="/uebersicht-services/nachruestungen" title="Nachrüstungen" target="_self" > Nachrüstungen </a><a class="dropdown-item text-uppercase dropdown-item-1599" href="https://shop.wafios.com/index.php?cl=c4s_spare_parts&" title="Webshop Spares" target="_blank" > Webshop Spares </a><a class="dropdown-item text-uppercase dropdown-item-1348" href="https://www.wafios.com/maschinen/finanzierung" title="Finanzierung" target="_self" > Finanzierung </a></div></div><div id="nav-item-17" class="level-1 nav-item"><a class="nav-link text-nowrap" href="/schulungen" target="_self" title="Schulungen"> Schulungen </a></div></div></div><hr><div class="text-xl-center position-relative nav-motto-container ms-3 ms-xl-0 me-3"><div class="nav-motto-outer mx-xl-2 my-3 my-xl-0"><span class="nav-motto-inner d-inline-block px-xl-3">Unternehmen</span></div><div class="navbar-nav main-navbarnav me-auto"><div id="nav-item-5" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-5" id="dropdown-menu-5" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Aktuelles" > Aktuelles <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-5"><a class="level-12 nav-link text-uppercase text-nowrap px-2" href="/uebersicht" target="_self" title="Aktuelles" > Übersicht </a><hr class="dropdown-divider"><a class="dropdown-item text-uppercase dropdown-item-20" href="/aktuelles/events" title="Events" target="_self" > Events </a><a class="dropdown-item text-uppercase dropdown-item-21" href="/uebersicht/news" title="News" target="_self" > News </a></div></div><div id="nav-item-2" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-2" id="dropdown-menu-2" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Über WAFIOS" > Über WAFIOS <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1" aria-labelledby="dropdown-menu-2"><a class="level-12 nav-link text-uppercase text-nowrap px-2" href="/ueber-wafios" target="_self" title="Über WAFIOS" > Über WAFIOS </a><hr class="dropdown-divider"><a class="dropdown-item text-uppercase dropdown-item-95" href="/ueber-wafios/geschichte" title="Geschichte" target="_self" > Geschichte </a><a class="dropdown-item text-uppercase dropdown-item-11" href="/ueber-wafios/standorte" title="Standorte" target="_self" > Standorte </a><a class="dropdown-item text-uppercase dropdown-item-96" href="/ueber-wafios/einkauf" title="Einkauf" target="_self" > Einkauf </a><a class="dropdown-item text-uppercase dropdown-item-100" href="/ueber-wafios/verhaltenskodex-wafios-gruppe" title="Verhaltenskodex WAFIOS-Gruppe" target="_self" > Verhaltenskodex WAFIOS-Gruppe </a></div></div><div id="nav-item-6" class="level-1 nav-item dropdown"><a class="d-flex justify-content-between nav-link dropdown-toggle dropdown-item-6" id="dropdown-menu-6" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" title="Karriere" > Karriere <i class="fa-solid fa-chevron-down ms-3 mt-1 d-xl-none d-xxl-inline"></i></a><div class="level-2 dropdown-menu dd-animate-1 dropdown-menu-end" aria-labelledby="dropdown-menu-6"><a class="dropdown-item text-uppercase dropdown-item-22" href="/karriere/wafios-als-arbeitgeber" title="WAFIOS als Arbeitgeber" target="_self" > WAFIOS als Arbeitgeber </a><a class="dropdown-item text-uppercase dropdown-item-146" href="/karriere/wafios-als-arbeitgeber/berufserfahrene-und-absolventen" title="Berufserfahrene & Absolventen" target="_self" > Berufserfahrene & Absolventen </a><a class="dropdown-item text-uppercase dropdown-item-147" href="/karriere/wafios-als-arbeitgeber/studierende" title="Studierende" target="_self" > Studierende </a><a class="dropdown-item text-uppercase dropdown-item-148" href="/karriere/wafios-als-arbeitgeber/schuelerinnen-und-schueler" title="Schülerinnen & Schüler" target="_self" > Schülerinnen & Schüler </a><a class="dropdown-item text-uppercase dropdown-item-24" href="https://www.azubiblog-wafios.de/" title="Azubi-Blog" target="_blank" > Azubi-Blog </a></div></div></div></div><div id="dropdown-menus-body" class="d-flex flex-row mt-xl-4 justify-content-lg-end d-none d-xl-flex"><div class="mb-2 mb-lg-0"><div class="nav-item dropdown-center "><a class="nav-link dropdown-toggle me-2 fs-5" id="search-menu" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false"><i class="fa-navlink fas fa-magnifying-glass me-1"></i></a><div class="dropdown-menu dropdown-menu-center dd-animate-1 slideIn" aria-labelledby="search-menu" data-bs-popper="none" ><div class="container"><form class="d-flex ms-no-3 mb-0" method="get" id="form_kesearch_pi1" name="form_kesearch_pi1" action="/suche" ><input type="search" name="tx_kesearch_pi1[sword]" value="" class="form-control form-control-sm me-2" placeholder="" required minlength="" /><input type="submit" class="btn btn-outline-dark my-2 my-sm-0" value="Finden" /></form></div></div></div></div><div class="mb-2 mb-lg-0"><div id="language-menu" class="nav-item dropdown-center "><a class="nav-link dropdown-toggle me-2 fs-5" id="language" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false" ><span class="nav-label"> DE</span></a><div class="dropdown-menu dropdown-menu-center dd-animate-1 language-menu"><div class="container"><a href="/uebersicht-services" hreflang="de-DE" title="German" class="dropdown-item active" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-de" data-identifier="flags-de"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/DE.png" width="16" height="16" alt="" /></span></span> Deutsch </a><a href="/en/customer-service" hreflang="en-GB" title="English" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-gb" data-identifier="flags-gb"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/GB.png" width="16" height="16" alt="" /></span></span> English </a><a href="/es/vista-sinoptica-de-los-servicios" hreflang="es-ES" title="Spanish" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-es" data-identifier="flags-es"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/ES.png" width="16" height="16" alt="" /></span></span> Spanish </a><a href="/fr/apercu-services" hreflang="fr-FR" title="French" class="dropdown-item" ><span class="t3js-icon icon icon-size-small icon-state-default icon-flags-fr" data-identifier="flags-fr"><span class="icon-markup"><img src="/typo3/sysext/core/Resources/Public/Icons/Flags/FR.png" width="16" height="16" alt="" /></span></span> French </a></div></div></div></div><div class="mb-2 mb-lg-0"><div class="nav-item dropdown-center "><a class="nav-link dropdown-toggle fs-5" id="worldwide-menu" href="#" data-bs-toggle="dropdown" role="button" aria-expanded="false"><i class="fa-navlink fa-solid fa-earth-europe"></i></a><div class="dropdown-menu dropdown-menu-center dd-animate-1 slideIn" aria-labelledby="worldwide-menu" data-bs-popper="none"><div class="container"><a href="http://www.wafios.us" target="_self" class="dropdown-item"> WAFIOS US </a><a href="http://www.wafios.com.cn" target="_blank" class="dropdown-item" rel="noreferrer"> WAFIOS CN </a></div></div></div></div></div></div><div id="direct-contact-offcanvas" class="offcanvas-footer d-block d-xl-none"><div id="c26" class="text-start d-none fixedGroupButton fixedPosition fixedPosition-right"><div class="btn-group-vertical btn-group-lg rotateFixedPosition rotate-0" role="group" aria-label="btn-26"><a href="/kontakt-ansprechpartner#c1448" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c27" role="button"><i class="fa-solid fa-phone m1 me-1"></i><span>Kontakt Telefon</span></a><a href="/kontakt-ansprechpartner#c1325" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c30" role="button"><i class="fa-solid fa-envelope m-1 me-1"></i><span>Kontakt Mail</span></a><a href="https://shop.wafios.com/" target="_blank" class="m-0 rounded-0 p-3 fs-3 btn btn-outline-primary" id="c63" role="button" rel="noreferrer"><i class="fa-solid fa-cart-shopping m-1 me-1"></i><span>Webshop</span></a></div></div></div></div></div></nav><div id="s14" class="jumbotron background-image p-5 mb-4 rounded-0"><div class="jumbotron-content"><div class="container"><div id="c215" class="text layout-102 text-dark bg-light border border-dark wafios" ><header class="header-215 h-1 text-start text-primary"><h1 class="text-primary"> Customer Service </h1><h4 class="subheader text-dark"> Serviceleistungen für Ihre Maschine </h4></header></div></div></div></div><nav aria-label="breadcrumb"><div class="container"><ol class="breadcrumb rounded-0"><li class="breadcrumb-item"><a href="/" title="Innovationen für Draht und Rohr" ><i class="fa-solid fa-house"></i></a></li><li class="breadcrumb-item active" aria-current="page"> Customer Service </li></ol></div></nav><div id="page-content" ><main class="main-content"><div class="container"><div id="c226" class="text" ><header class="header-226 h-2 text-center"><h2> Ein leistungsstarker Partner weltweit </h2></header><p class="text-center">Mit unserem globalen Netzwerk und dem Einsatz modernster Kommunikationsmittel wie Teleservice und Service Apps bieten wir unseren Kunden einen exzellenten Service, egal ob online oder direkt vor Ort.</p><p class="text-center">Profitieren Sie von unseren Service-Leistungen in höchster Qualität – von der Wartung Ihrer Maschine durch unsere Techniker, über die 24/7-Hotline, bis hin zur Modernisierung von Maschinen als Retrofits. Darüber hinaus liefern wir Original-Ersatzteile, bieten Service vor Ort und individualisierte Kundenlösungen. So sichern wir die 100%ige Einsatzbereitschaft Ihrer WAFIOS-Maschine.</p></div></div><div class="container"><div class="text-center"><a href="#c1071" class="my-5 btn btn-outline-secondary" id="c5180" role="button"><span>Kontaktaufnahme Customer Service</span></a></div></div><div class="container"></div><section id="s-458" class="py-5 my-5 bg-light"><div class="container"><div id="c470" class="header my-5" ><header class="header-470 h-2 text-center"><h2> Serviceleistungen die nachhaltig überzeugen </h2></header></div><div id="c2933"><div class="row my-5"><div class="col-12 w-100"></div><div class="col"><div id="c237" class="t3sbs_card card above" ><figure class="image text-center"><a href="/uebersicht-services/technischer-support"><picture><source srcset="/fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_9613956de1.png 125w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_d6665ec47f.png 255w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_76c111df1a.png 385w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_0bf4c24899.png 576w" media="(min-width: 1200px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_9613956de1.png 125w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_d6665ec47f.png 255w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_76c111df1a.png 385w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_0bf4c24899.png 576w" media="(min-width: 576px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_f9a2bc6072.png 60w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_ebe1da8b46.png 100w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_5dbf26bdd2.png 200w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_76c111df1a.png 385w, /fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_7f4cd451e3.png 575w" media="(max-width: 575px)" sizes="(min-width: 430px) 430px, 100vw" /><img class="card-img-top img-fluid" alt="Remote-Service Techniker" src="/fileadmin/_processed_/2/d/csm_CS_ServiceAssistant_01_59e6bf3427.png" width="430" height="287" /></picture></a></figure><div class="card-body"><header class="header-237 h-4"><h4><a href="/uebersicht-services/technischer-support">Technischer Support</a></h4></header><div class="card-text"></div></div></div></div><div class="col"><div id="c231" class="t3sbs_card card above" ><figure class="image text-center"><a href="/uebersicht-services/ersatzteile"><picture><source srcset="/fileadmin/_processed_/4/9/csm_Lager_mann_600_a5aa13461b.png 125w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_4e25bd705a.png 255w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_48fb5a2691.png 385w, /fileadmin/user_upload/WAFIOS/Services/Ersatzteile/Lager_mann_600.png 576w" media="(min-width: 1200px)" sizes="(min-width: 576px) 576px, 100vw" /><source srcset="/fileadmin/_processed_/4/9/csm_Lager_mann_600_a5aa13461b.png 125w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_4e25bd705a.png 255w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_48fb5a2691.png 385w, /fileadmin/user_upload/WAFIOS/Services/Ersatzteile/Lager_mann_600.png 576w" media="(min-width: 576px)" sizes="(min-width: 576px) 576px, 100vw" /><source srcset="/fileadmin/_processed_/4/9/csm_Lager_mann_600_b1bde532a0.png 60w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_8edfa40ce8.png 100w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_c4addc9160.png 200w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_48fb5a2691.png 385w, /fileadmin/_processed_/4/9/csm_Lager_mann_600_84a0f028df.png 575w, /fileadmin/user_upload/WAFIOS/Services/Ersatzteile/Lager_mann_600.png 576w" media="(max-width: 575px)" sizes="(min-width: 576px) 576px, 100vw" /><img class="card-img-top img-fluid" alt="Foto Ersatzteilelager" src="/fileadmin/user_upload/WAFIOS/Services/Ersatzteile/Lager_mann_600.png" width="576" height="384" /></picture></a></figure><div class="card-body"><header class="header-231 h-4"><h4><a href="/uebersicht-services/ersatzteile">Ersatzteile</a></h4></header><div class="card-text"></div></div></div></div><div class="col"><div id="c2941" class="t3sbs_card card above" ><figure class="image text-center"><a href="/uebersicht-services/servicevertraege"><picture><source srcset="/fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_54404552ba.jpg 125w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_551f2dc2fc.jpg 255w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_0e2d2f8617.jpg 385w" media="(min-width: 1200px)" sizes="(min-width: 297px) 297px, 100vw" /><source srcset="/fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_54404552ba.jpg 125w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_551f2dc2fc.jpg 255w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_0e2d2f8617.jpg 385w" media="(min-width: 576px)" sizes="(min-width: 297px) 297px, 100vw" /><source srcset="/fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_b75c3c97bd.jpg 60w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_f2a2664e30.jpg 100w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_5f24a4a16d.jpg 200w, /fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_0e2d2f8617.jpg 385w" media="(max-width: 575px)" sizes="(min-width: 297px) 297px, 100vw" /><img class="card-img-top img-fluid" alt="Kunde mit Vertrag vor Maschine" src="/fileadmin/_processed_/6/4/csm_Servicevertrag-020_klein_accaf0ae32.jpg" width="297" height="198" /></picture></a></figure><div class="card-body"><header class="header-2941 h-4"><h4><a href="/uebersicht-services/servicevertraege">Serviceverträge</a></h4></header><div class="card-text"></div></div></div></div></div></div><div id="c2943"><div class="row my-5"><div class="col-12 w-100"></div><div class="col"><div id="c241" class="t3sbs_card card above" ><figure class="image text-center"><a href="/uebersicht-services/retrofit"><picture><source srcset="/fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_b7af7a7840.jpg 125w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_9f7436560c.jpg 255w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1216421e37.jpg 385w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1992b26d79.jpg 576w" media="(min-width: 1200px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_b7af7a7840.jpg 125w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_9f7436560c.jpg 255w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1216421e37.jpg 385w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1992b26d79.jpg 576w" media="(min-width: 576px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1f8388d65d.jpg 60w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_ed707fd1b0.jpg 100w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_25d545b802.jpg 200w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1216421e37.jpg 385w, /fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_1a1bfc980f.jpg 575w" media="(max-width: 575px)" sizes="(min-width: 430px) 430px, 100vw" /><img class="card-img-top img-fluid" alt="Retrofit einer FMU" src="/fileadmin/_processed_/5/8/csm__DSC9893-Bearbeitet_777b25c0f4.jpg" width="430" height="287" /></picture></a></figure><div class="card-body"><header class="header-241 h-4"><h4><a href="/uebersicht-services/retrofit">Retrofit</a></h4></header><div class="card-text"></div></div></div></div><div class="col"><a href="/uebersicht-services/nachruestungen" class="ce-link"><div id="c2939" class="t3sbs_card card above ce-link-content" ><figure class="image text-center"><picture><source srcset="/fileadmin/_processed_/1/3/csm__DSC8700_Klein_4488a3d121.jpg 125w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_7d16cdd83e.jpg 255w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_93025e230d.jpg 385w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_92b0582bf6.jpg 576w" media="(min-width: 1200px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/1/3/csm__DSC8700_Klein_4488a3d121.jpg 125w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_7d16cdd83e.jpg 255w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_93025e230d.jpg 385w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_92b0582bf6.jpg 576w" media="(min-width: 576px)" sizes="(min-width: 430px) 430px, 100vw" /><source srcset="/fileadmin/_processed_/1/3/csm__DSC8700_Klein_69f4ab53cd.jpg 60w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_dcefea2bbb.jpg 100w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_5b9e0e6409.jpg 200w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_93025e230d.jpg 385w, /fileadmin/_processed_/1/3/csm__DSC8700_Klein_41b5f1dc3d.jpg 575w" media="(max-width: 575px)" sizes="(min-width: 430px) 430px, 100vw" /><img class="card-img-top img-fluid" alt="Techniker repariert Drahtbiegemaschine" src="/fileadmin/_processed_/1/3/csm__DSC8700_Klein_e455198688.jpg" width="430" height="287" /></picture></figure><div class="card-body"><header class="header-2939 h-4"><h4> Nachrüstungen </h4></header><div class="card-text"></div></div></div></a></div><div class="col"><div id="c239" class="t3sbs_card card above" ><figure class="image text-center"><a href="/schulungen"><picture><source srcset="/fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_b67a4be550.jpg 125w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_683b1e26f0.jpg 255w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_269d9121b4.jpg 385w" media="(min-width: 1200px)" sizes="(min-width: 297px) 297px, 100vw" /><source srcset="/fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_b67a4be550.jpg 125w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_683b1e26f0.jpg 255w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_269d9121b4.jpg 385w" media="(min-width: 576px)" sizes="(min-width: 297px) 297px, 100vw" /><source srcset="/fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_2614667d53.jpg 60w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_9d896fa780.jpg 100w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_1d81848519.jpg 200w, /fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_269d9121b4.jpg 385w" media="(max-width: 575px)" sizes="(min-width: 297px) 297px, 100vw" /><img class="card-img-top img-fluid" alt="Maschinenschulung in Besprechungsraum" src="/fileadmin/_processed_/7/6/csm_0456-10242022-Wafios-WosilatFotografie_7d4e0e4019.jpg" width="297" height="198" /></picture></a></figure><div class="card-body"><header class="header-239 h-4"><h4><a href="/schulungen">Schulungen</a></h4></header><div class="card-text"></div></div></div></div></div></div></div></section><div id="c1071" class="header mt-5" ><header class="header-1071 h-2 text-center"><h2> WAFIOS Services Kontakte weltweit </h2><h4 class="subheader text-dark"> Finden Sie hier Ihren richtigen Ansprechpartner. </h4></header></div><div id="c3605" class="list my-5" ><div class="tx-dx-worldwide"><script type="text/javascript"> let actionUrl = '/uebersicht-services?tx_dxworldwide_map%5Baction%5D=getContact&tx_dxworldwide_map%5Bcontroller%5D=Continent&tx_dxworldwide_map%5BpidList%5D=144&type=4091976&cHash=3583707488ca5d69e022616c1d9b7b4c'; const continentsCountryCodes = JSON.parse('{"70":{"606":"cn"},"39":{"583":"de","637":"ee","638":"fi","639":"fr","641":"gr","640":"gb","643":"ie","644":"it","645":"kz","634":"hr","646":"lv","647":"lt","648":"lu","649":"nl","650":"no","630":"at","651":"pl","652":"pt","657":"se","653":"ch","654":"sk","655":"si","635":"cz","642":"hu"},"41":{"622":"mx","661":"us"}}'); </script><div 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d="M167.5,87.2c-0.1-0.4-0.4-0.5-0.7-0.7c-0.1,0-0.1,0-0.3-0.1c0.2,0.5,0.3,0.8,0.8,0.9C167.4,87.4,167.5,87.3,167.5,87.2z"/><path d="M157.1,70.7c0.1,0.3,0.2,0.6,0.6,0.7C157.6,71,157.4,70.8,157.1,70.7z"/><path d="M160.6,72.8c0-0.3-0.2-0.4-0.3-0.6C160.2,72.6,160.3,72.7,160.6,72.8z"/><path d="M147.8,87.3c0.2,0.1,0.4,0.1,0.5-0.2C148,87,147.9,87.1,147.8,87.3z"/><path d="M158.7,72c-0.3-0.1-0.5-0.1-0.7-0.2C158.2,71.9,158.4,72.2,158.7,72z"/><path d="M159.7,72.8c0.1,0,0.2,0.3,0.5,0.1c-0.1-0.1-0.1-0.1-0.1-0.2C159.9,72.7,159.8,72.6,159.7,72.8z"/></g></svg></div><div class="row"><div class="col text-center"><p class="my-3">Wählen Sie Ihre Region und Ihr Land:</p></div></div><div id="ww-boxes" class="row"><div class="col"><select class="ww-continents form-select" id="ww-continent" name="ww-continents-all"><option value="0">Kontinent</option><option value="70">Asien</option><option value="39">Europa</option><option value="41">Nordamerika</option></select></div><div class="col"><select class="ww-continents d-none form-select" id="dd-continent-70" name="ww-continents-70"><option value="0">Land</option><option value="606">China</option></select><select class="ww-continents d-none form-select" id="dd-continent-39" name="ww-continents-39"><option value="0">Land</option><option value="583">Deutschland</option><option value="637">Estland</option><option value="638">Finnland</option><option value="639">Frankreich</option><option value="641">Griechenland</option><option value="640">Großbritannien</option><option value="643">Irland</option><option value="644">Italien</option><option value="645">Kasachstan</option><option value="634">Kroatien</option><option value="646">Lettland</option><option value="647">Litauen</option><option value="648">Luxemburg</option><option value="649">Niederlande</option><option value="650">Norwegen</option><option value="630">Österreich</option><option value="651">Polen</option><option value="652">Portugal</option><option value="657">Schweden</option><option value="653">Schweiz</option><option value="654">Slowakei</option><option value="655">Slowenien</option><option value="635">Tschechien</option><option value="642">Ungarn</option></select><select class="ww-continents d-none form-select" id="dd-continent-41" name="ww-continents-41"><option value="0">Land</option><option value="622">Mexiko</option><option value="661">USA</option></select></div></div></div></div><div class="ww-contactperson container" id="ww-active-contact"><!--partials/contact--><h2>Bitte wählen Sie ein Land aus</h2></div></div></div></main></div></div><footer id="page-footer" class="bg-dark text-light pt-4"><div class="footer mb-5"><div class="container"><div class="my-5"><div class="row"><div class="column col-md-3 col-12"><img class="img-fluid" alt="WAFIOS AG Germany Logo" src="/typo3conf/ext/site_wafios/Resources/Public/Images/logo-white.svg" width="892" height="228" /></div></div></div><div id="c1610" class="header my-5" 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