OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

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Explore OpenAI's insights on training chat models and response to complaints shared on Google Reviews and X.</p> <ul class="key_takeaways m-bot-40"> <li>OpenAI confirmed it was investigating reports of GPT-4 performance degradation via @ChatGPTapp on X.</li> <li>The company also explained the complexities of training chat models and its impact on AI behavior.</li> <li>Google Reviews highlighted mixed experiences with GPT-4, account issues, and an allegedly volatile work environment.</li> </ul> </header> <div class="sej-article-head byline" > <aside class="post-top" aria-label="author byline" role="region"> <div id="auth-inf" class="sej-auth-top no-border"> <div class="sej-auth-dtl"> <a class="sej-auth-ldtl aplink" title="Go to Author Page" href="https://www.searchenginejournal.com/author/kristi-hines/"> <picture> <source type="image/webp" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-65x65.webp 1x,https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-130x130.webp 1.5x"/> <img class="avatar img-circle" loading="lazy" src="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-65x65.png" width="65" height="65" alt="Kristi Hines" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-130x130.png 1.5x" /> </picture> </a> <div class="sej-auth-rdtl"> <a class="dark-link sej-auth-h " title="Go to Author Page" href="https://www.searchenginejournal.com/author/kristi-hines/"> Kristi Hines </a> <ul class="sej-auth-t"> <li> <time datetime="2023-12-09T18:53:29+00:00"> December 9, 2023 </time> </li> <li>⋅</li> <li>3 min read</li> </ul> <div class="sej-auth-cart"> <div class="trig-top"></div> <div class="sej-auth-d"> <a class="sej-auth-dimg gray aplink" title="Go to Author Page" href="https://www.searchenginejournal.com/author/kristi-hines/"> <picture> <source type="image/webp" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-65x65.webp 1x,https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-130x130.webp 1.5x"/> <img class="avatar img-circle" loading="lazy" src="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-65x65.png" width="65" height="65" alt="Kristi Hines" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/01/kristi-hines-edit-63b495906440c-sej-130x130.png 1.5x" /> </picture> </a> <a title="Go to Author Page" href="https://www.searchenginejournal.com/author/kristi-hines/" class="h3 sej-auth-dh dark-link sej-paname">Kristi Hines</a> <span class="sej-auth-dpos"><a rel="nofollow noopener" href="https://kristihines.com/" onclick="__gaTrackers('send', 'event', 'Author Profile Clicks', 'Icons', 'company');">kristhines.com</a></span> <div class="sej-auth-df"> <div> <span>Bio</span> <a title="Go to Author Page" href="https://www.searchenginejournal.com/author/kristi-hines/"> <span style="width:20px; 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window.addEventListener('resize', function(){ iframe_a.style.height=(iframe_a.contentWindow.document.body.offsetHeight)+'px'; }); let s_cate_px = JSON.parse('{"facebook":[],"linkedin":[],"twitter":[],"google":[]}'); window.s_glob_p.twitter = [...window.s_glob_p.twitter, ...s_cate_px.twitter]; window.s_glob_p.facebook = [...window.s_glob_p.facebook, ...s_cate_px.facebook]; window.s_glob_p.linkedin = [...window.s_glob_p.linkedin, ...s_cate_px.linkedin]; window.s_glob_p.google = [...window.s_glob_p.google, ...s_cate_px.google]; //console.log(' window.s_glob_p 2', window.s_glob_p); </script> </div> <section class="sec-art"> <div id="narrow-cont"><p>OpenAI, the company that launched ChatGPT a little over a year ago, has recently taken to social media to address concerns regarding the “lazy” performance of GPT-4 on social media and Google Reviews.</p> <div id="attachment_503532" style="width: 1186px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503532" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej.png" alt="" width="1176" height="393" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej.png 1176w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej-480x160.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej-680x227.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej-384x128.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej-768x257.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-addresses-laziness-gpt-4-6574b6b25352d-sej-1024x342.png 1024w" sizes="(max-width: 1176px) 100vw, 1176px" loading="lazy"><span class="wp-caption-text">Screenshot from X, December 2023</span></div> <p>This move comes after growing user feedback online, which even includes a one-star review on the company’s Google Reviews.</p> <h2>OpenAI Gives Insight Into Training Chat Models, Performance Evaluations, And A/B Testing</h2> <p>OpenAI, through its @ChatGPTapp Twitter account, detailed the complexities involved in training chat models.</p><div data-total="0" id="SEJ_300x250_UnderPost_1-parent" class="content-unit sss2_sllo_o6 mmh-90-wrap"> <div class="mmh-90-inner"> <div class="mmh-90 flex-aligner"> <div data-adnumber="0" data-middle="no" data-p-slot="SEJ_300x250_UnderPost" data-slot="SEJ_300x250_UnderPost/SEJ_300x250_UnderPost_1" id="SEJ_300x250_UnderPost_1" class="sadslots"> </div> </div> </div> </div> <div id="attachment_503518" style="width: 1188px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503518" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej.png" alt="chatgpt openai a/b testing" width="1178" height="1285" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej.png 1178w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej-480x524.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej-680x742.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej-384x419.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej-768x838.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-explains-training-chat-models-6574a736e879a-sej-1024x1117.png 1024w" sizes="(max-width: 1178px) 100vw, 1178px" loading="lazy"><span class="wp-caption-text">Screenshot from X, December 2023</span></div> <p>The organization highlighted that the process is not a “clean industrial process” and that variations in training runs can lead to noticeable differences in the AI’s personality, creative style, and political bias.</p> <p>Thorough AI model testing includes offline evaluation metrics and online A/B tests. The final decision to release a new model is based on a data-driven approach to improve the “real” user experience.</p> <h2>OpenAI’s Google Review Score Affected By GPT-4 Performance, Billing Issues</h2> <p>This explanation comes after weeks of user feedback about GPT-4 becoming worse on social media networks like X.</p> <blockquote class="twitter-quote" id="tweet-1722060319382524343" data-width="550" data-dnt="true"> <p lang="en" dir="ltr">Idk if anyone else has noticed this, but GPT-4 Turbo performance is significantly worse than GPT-4 standard. </p> <p>I know it's in preview right now but it's significantly worse.</p> <p>— Max Weinbach (@MaxWinebach) <a href="https://twitter.com/MaxWinebach/status/1722060319382524343?ref_src=twsrc%5Etfw" target="_blank" rel="noopener">November 8, 2023</a></p></blockquote> <p><span class="lazy-tweet" data-tweet-id="1722060319382524343"></span></p> <blockquote class="twitter-quote" id="tweet-1729358803425001702" data-width="550" data-dnt="true"> <p lang="en" dir="ltr">There has been discussion if GPT-4 has become "lazy" recently. My anecdotal testing suggests it may be true.</p> <p>I repeated a sequence of old analyses I did with Code Interpreter. GPT-4 still knows what to do, but keeps telling me to do the work. One step is now many & some are odd. <a href="https://t.co/OhGAMtd3Zq" target="_blank" rel="noopener">pic.twitter.com/OhGAMtd3Zq</a></p> <p>— Ethan Mollick (@emollick) <a href="https://twitter.com/emollick/status/1729358803425001702?ref_src=twsrc%5Etfw" target="_blank" rel="noopener">November 28, 2023</a></p></blockquote><div id="summita-wrapa_112" class="middle_p_txt"><iframe class="sej-iframe-auto-height" id="in-content-iframe" scrolling="no" src="https://www.searchenginejournal.com/wp-json/sscats/v2/tk/Middle_Post_Text"></iframe></div> <p><span class="lazy-tweet" data-tweet-id="1729358803425001702"></span></p> <p>Complaints also appeared in OpenAI’s community forums.</p> <div id="attachment_503527" style="width: 1654px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503527" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej.png" alt="openai community forums gpt-4 user feedback" width="1644" height="1614" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej.png 1644w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-480x471.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-680x668.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-384x377.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-768x754.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-1024x1005.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-community-forums-gpt-4-worse-6574b128ec53e-sej-1600x1571.png 1600w" sizes="(max-width: 1644px) 100vw, 1644px" loading="lazy"><span class="wp-caption-text">Screenshot from OpenAI, December 2023</span></div> <p>The experience led one user to leave a one-star rating for OpenAI via Google Reviews. Other complaints regarded accounts, billing, and the artificial nature of AI.</p> <div id="attachment_503520" style="width: 996px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503520" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej.png" alt="openai google reviews star rating " width="986" height="1483" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej.png 986w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej-480x722.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej-680x1023.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej-384x578.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-6574a8a641673-sej-768x1155.png 768w" sizes="(max-width: 986px) 100vw, 986px" loading="lazy"><span class="wp-caption-text">Screenshot from Google Reviews, December 2023</span></div> <p>A recent user on Product Hunt gave OpenAI a rating that also appears to be related to GPT-4 worsening.</p> <div id="attachment_503548" style="width: 1951px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503548" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej.png" alt="openai reviews" width="1941" height="1640" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej.png 1941w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-480x406.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-680x575.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-384x324.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-768x649.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-1024x865.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/product-hunt-openai-reviews-6574ca34f34a4-sej-1600x1352.png 1600w" sizes="(max-width: 1941px) 100vw, 1941px" loading="lazy"><span class="wp-caption-text">Screenshot from Product Hunt, December 2023</span></div> <p>GPT-4 isn’t the only issue that local reviewers complain about. On <a href="https://www.yelp.com/biz/openai-san-francisco" target="_blank" rel="noopener">Yelp</a>, OpenAI has a one-star rating for ChatGPT 3.5 performance.</p> <blockquote class="twitter-quote" id="tweet-1733534956415328345" data-width="550" data-dnt="true"> <p lang="en" dir="ltr">OpenAI is now only 3.8 stars on Google Maps and a dismal 1 star on Yelp!</p> <p>GPT-4’s degradation has really hurt their rating. Hope the business survives.<a href="https://t.co/RF8uJH1WQ5" target="_blank" rel="noopener">https://t.co/RF8uJH1WQ5</a> <a href="https://t.co/OghAZLCiVu" target="_blank" rel="noopener">pic.twitter.com/OghAZLCiVu</a></p> <p>— Nate Chan (@nathanwchan) <a href="https://twitter.com/nathanwchan/status/1733534956415328345?ref_src=twsrc%5Etfw" target="_blank" rel="noopener">December 9, 2023</a></p></blockquote> <p><span class="lazy-tweet" data-tweet-id="1733534956415328345"></span></p> <p>The complaint:</p> <div id="attachment_503545" style="width: 1396px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503545" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej.png" alt="yelp openai chatgpt review" width="1386" height="841" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej.png 1386w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej-480x291.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej-680x413.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej-384x233.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej-768x466.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-chatgpt-review-yelp-6574c3515b3b9-sej-1024x621.png 1024w" sizes="(max-width: 1386px) 100vw, 1386px" loading="lazy"><span class="wp-caption-text">Screenshot from Yelp, December 2023</span></div> <p>In related OpenAI news, the review with the most likes aligns with <a href="https://www.washingtonpost.com/technology/2023/12/08/open-ai-sam-altman-complaints/" target="_blank" rel="noopener">recent rumors</a> about a volatile <a href="https://www.searchenginejournal.com/openai-welcomes-back-sam-altman-as-ceo/502646/">workplace</a>, alleging that OpenAI is a “Cutthroat environment. Not friendly. Toxic workers.”</p><div data-total="0" id="SEJ_300x250_UnderPost_3-parent" class="content-unit sss2_sllo_o6 mmh-90-wrap"> <div class="mmh-90-inner"> <div class="mmh-90 flex-aligner"> <div data-adnumber="2" data-middle="no" data-p-slot="SEJ_300x250_UnderPost" data-slot="SEJ_300x250_UnderPost/SEJ_300x250_UnderPost_3" id="SEJ_300x250_UnderPost_3" class="sadslots"> </div> </div> </div> </div> <div id="attachment_503525" style="width: 986px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503525" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej.png" alt="google review for openai toxic workers" width="976" height="868" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej.png 976w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej-480x427.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej-680x605.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej-384x342.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-reviews-toxic-workers-6574ac2c2b5c4-sej-768x683.png 768w" sizes="(max-width: 976px) 100vw, 976px" loading="lazy"><span class="wp-caption-text">Screenshot from Google Reviews, December 2023</span></div> <p>The reviews voted the most helpful on Glassdoor about OpenAI suggested that employee frustration and product development issues stem from the company’s shift in focus on profits.</p> <p><img decoding="async" class="size-full wp-image-503535" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej.png" alt="openai employee review on glassdoor" width="1773" height="1055" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej.png 1773w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-480x286.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-680x405.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-384x228.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-768x457.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-1024x609.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-glassdoor-review-6574b95865619-sej-1600x952.png 1600w" sizes="(max-width: 1773px) 100vw, 1773px" loading="lazy"></p> <div id="attachment_503536" style="width: 1786px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503536" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej.png" alt="openai employee reviews" width="1776" height="1141" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej.png 1776w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-480x308.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-680x437.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-384x247.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-768x493.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-1024x658.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-employee-reviews-6574b99de9dca-sej-1600x1028.png 1600w" sizes="(max-width: 1776px) 100vw, 1776px" loading="lazy"><span class="wp-caption-text">Screenshots from Glassdoor, December 2023</span></div> <p>This incident provides a unique outlook on how customer and employee experiences can impact any business through local reviews and business ratings platforms.</p> <div id="attachment_503522" style="width: 1854px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503522" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej.png" alt="openai inc google business profile local serps google reviews" width="1844" height="1875" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej.png 1844w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-480x488.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-680x691.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-384x390.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-768x781.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-1024x1041.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/google-business-profile-local-serps-openai-inc-google-reviews-6574aa2cbdd74-sej-1600x1627.png 1600w" sizes="(max-width: 1844px) 100vw, 1844px" loading="lazy"><span class="wp-caption-text">Screenshot from Google, December 2023</span></div> <h2>Google SGE Highlights Positive Google Reviews</h2> <p>In addition to occasional complaints, Google reviewers acknowledged the revolutionary impact of OpenAI’s technology on various fields.</p> <p>The most positive review mentions about the company appear in Google SGE (Search Generative Experience).</p> <div id="attachment_503521" style="width: 1754px" class="wp-caption aligncenter"><img decoding="async" class="size-full wp-image-503521" src="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej.png" alt="Google SGE response on OpenAI" width="1744" height="1919" srcset="https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej.png 1744w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-480x528.png 480w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-680x748.png 680w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-384x423.png 384w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-768x845.png 768w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-1024x1127.png 1024w, https://www.searchenginejournal.com/wp-content/uploads/2023/12/openai-google-sge-response-6574a9073d201-sej-1600x1761.png 1600w" sizes="(max-width: 1744px) 100vw, 1744px" loading="lazy"><span class="wp-caption-text">Screenshot from Google SGE, December 2023</span></div> <h2>Conclusion</h2> <p>OpenAI’s recent insights into training chat models and response to public feedback about GPT-4 performance illustrate AI technology’s dynamic and evolving nature and its impact on those who depend on the AI platform.</p> <p>Especially the people who just received an invitation to <a href="https://www.searchenginejournal.com/openai-pauses-new-chatgpt-plus-subscriptions-due-to-surge-in-demand/501360/">join ChatGPT Plus</a> after being waitlisted while OpenAI paused new subscriptions and upgrades. Or those developing GPTs for the upcoming <a href="https://www.searchenginejournal.com/gpt-store-to-launch-next-year-chatgpt-updates-coming-soon/502808/">GPT Store launch</a>.</p> <p>As AI advances, professionals in these fields must remain agile, informed, and responsive to technological developments and the public’s reception of these advancements.</p> <hr> <p><em>Featured image: Tada Images/Shutterstock</em></p> </div> </section> <div id="bcats" class="bottom-cat narrow-cont"> <span class="sej-category boxed cat-label">Category</span> <a class="sej-category boxed" href="https://www.searchenginejournal.com/category/news/">News</a> <a class="sej-category boxed" href="https://www.searchenginejournal.com/category/digital/generative-ai/">Generative AI</a> <a class="sej-category boxed" href="https://www.searchenginejournal.com/category/seo/local-search/">Local Search</a> </div> </div> </div> </article> <div class="sej-under-post sej-under-post_1"> <div class="clear floater text-center 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OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X