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Screen readers: use read next line command to hear instructions."), "Global"); </script> </head> <body onload="enableInputs(); assignInlineEventHandlers(); $$WP.IEHardStopDisabled=true; WP.DOM.Browser.checkBrowserSupported(); setFederatedLogoutMode(true);" class="resetPage hasNoCommunityLinks isPrelogin color1 graphicHeader md_default"> <div id="classicPopupRoot" class="overlayContainer"><div id="onboarding-content" class="jqHidden"></div></div><div id="wrap" class="withSidebar" data-hide-during-popup="true"><header id="header" class="prelogin"></header><div id="content" class="hasSidebar"><main id="main"><a class="logo" href="/MyChart-PRD/" title="Mass General Brigham Patient Gateway"></a><div class="title"><h1 class="header">Password Reset</h1></div><div id="passwordResetErrorMessage" class="alertHeader"></div><p class="pretext">Please verify your personal information.</p> <form autocomplete="off" method="post" action="/MyChart-PRD/passwordreset.asp" id="passwordresetForm"onsubmit="return doAccessCheck(0,1,'/MyChart-PRD/en-US/Images/warning.png',0,1,'passwordResetErrorMessage','passwordresetForm',9);"><div class="formcontents"><div class="hidden"><input type="hidden" class="hidden" name="passwordresetformtoken" value="045C1178C0FF404DB0061821022FAA83" /></div><div class="formsection legacyLabelledField"><div><label for="userID" class="fieldGroupPrompt required">Mass General Brigham Patient Gateway username</label></div><input data-permissive="true" disabled="disabled" class="disabledfield jsreq" type="text" name="userID" id="userID" maxlength="128" value="" onblur="isBasicInlineValidationError(this,'userIDerror','','','','','','','1','',-1);" onkeyup="isBasicInlineValidationError(this,'userIDerror','','','1','','','','1','',-1);" /><div class="helptext accessibleLabel"></div><div id="userIDerror" class="alert recoverFieldError"></div></div><script type="text/javascript">var sEmptyFieldErrorDOB = HTMLUnencode("<span class="clearlabel">Error: </span>Please enter your date of birth."), sInvalidFieldErrorDOB = HTMLUnencode("<span class="clearlabel">Error: </span>Invalid date of birth.");</script><fieldset class="formsection legacyLabelledField"><legend class="fieldGroupPrompt required">Date of birth</legend><label class="clearlabel inlinelabel" for="dob1">Month of birth</label><div class="segment2"><input disabled="disabled" class="disabledfield jsreq" type="text" name="dob" id="dob1" maxlength="2" value="" onkeyup="autotab(event,this,document.getElementById('dob2')); isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'1',this,'1','1');" onkeydown="easyDOBEntry(this,1,'',1); checkIfTabAllowed(event,this); checkIfFocusOnPrevField(event,this,'dob',1);" onblur="easyDOBEntry(this,1); isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'',this,'1','1');" onclick="selectIfFull(this);" onkeypress="removeCharFromField(event,this,'/','2');" /><div class="helptext accessibleLabel">mm</div></div><span class="separator subtle">/</span><label class="clearlabel inlinelabel" for="dob2">Day of birth</label><div class="segment2"><input disabled="disabled" class="disabledfield jsreq" type="text" name="dob" id="dob2" maxlength="2" value="" onkeyup="autotab(event,this,document.getElementById('dob3')); isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'1',this,'1','1');" onkeydown="easyDOBEntry(this,1,'',1); checkIfTabAllowed(event,this); checkIfFocusOnPrevField(event,this,'dob',2);" onblur="easyDOBEntry(this,1); isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'',this,'1','1');" onclick="selectIfFull(this);" onkeypress="removeCharFromField(event,this,'/','2');" /><div class="helptext accessibleLabel">dd</div></div><span class="separator subtle">/</span><label class="clearlabel inlinelabel" for="dob3">Year of birth</label><div class="segment4"><input disabled="disabled" class="disabledfield jsreq" type="text" name="dob" id="dob3" maxlength="4" value="" onkeyup="isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'1',this,'1','1');" onkeydown="easyDOBEntry(this,1,1,1); checkIfTabAllowed(event,this); checkIfFocusOnPrevField(event,this,'dob',3);" onblur="easyDOBEntry(this,1,1); isDiscreteFieldsError('dob','3','1','doberror',sEmptyFieldErrorDOB,sInvalidFieldErrorDOB,'',this,'1','1');" onclick="selectIfFull(this);" onkeypress="removeCharFromField(event,this,'/','2');" /><div class="helptext accessibleLabel">yyyy</div></div><div id="doberror" class="alert recoverFieldError"></div></fieldset><div class="formsection legacyLabelledField"><label for="zip" class="fieldGroupPrompt required">ZIP code</label><script type="text/javascript">var sEmptyFieldErrorzip = HTMLUnencode("<span class="clearlabel">Error: </span>Please enter your ZIP code.");var sInvalidFieldErrorzip = HTMLUnencode("<span class="clearlabel">Error: </span>Invalid ZIP code.");</script><div class="segment5"><input disabled="disabled" class="disabledfield jsreq" type="text" name="zip" id="zip" value="" maxlength="10" onkeyup="isBasicInlineValidationError(this,'ziperror',sEmptyFieldErrorzip,'','1','','','','1','',-1);" onblur="isBasicInlineValidationError(this,'ziperror',sEmptyFieldErrorzip,'','','','',sInvalidFieldErrorzip,'','',-1);" /><div class="helptext accessibleLabel">xxxxx</div></div><div id="ziperror" class="alert recoverFieldError"></div></div><div class="formsection formbuttons"><input class="hidden" type="hidden" name="passwordreset" value="Next" /> <input class="button disabled jsreq nextstep" type="submit" name="PASSWORDRESET" id="PASSWORDRESET" value="Next" title="" disabled="disabled"/></div> </div></form></main><aside id="sidebar"><div id="locale_container" class="prelogin"><div class="dropdown"><button class="linkcolor" id="localeswitch" aria-haspopup="true"><img class="localeImg" src="/MyChart-PRD/en-US/images/locale_switch.png" alt="Select a language for this website" title="" /><span class="localename">English</span><abbr class="abbreviatedname" title="English">Eng</abbr></button><nav id="morelocalesnav" class="localeHide jqHidden" aria-hidden="true"><ul id="morelocales" role="menu"><li class="selectedlocale" aria-hidden="true" role="none"><span lang="en-US" class="localename">English</span> <abbr class="abbreviatedname" title="English">Eng</abbr></li><li lang="es-US" role="none"><a role="menuitem" lang="es-US" class="morelocalesitemlink" href="#"><span class="clearlabel">Ver en </span><span lang="es-US" class="localename">Español</span> <abbr class="abbreviatedname" title="Español">Esp</abbr></a></li><li lang="ar-AE" role="none"><a role="menuitem" lang="ar-AE" class="morelocalesitemlink" href="#"><span class="clearlabel">عرض في </span><span lang="ar-AE" class="localename">العربية</span> <abbr class="abbreviatedname" title="العربية">العربية</abbr></a></li><li lang="ru-US" role="none"><a role="menuitem" lang="ru-US" class="morelocalesitemlink" href="#"><span class="clearlabel">Посмотреть в</span><span lang="ru-US" class="localename">Pусский</span> <abbr class="abbreviatedname" title="Pусский">Pyc</abbr></a></li><li lang="pt-BR" role="none"><a role="menuitem" lang="pt-BR" class="morelocalesitemlink" href="#"><span class="clearlabel">Ver em </span><span lang="pt-BR" class="localename">Português</span> <abbr class="abbreviatedname" title="Português">Por</abbr></a></li><li lang="ht-US" role="none"><a role="menuitem" lang="ht-US" class="morelocalesitemlink" href="#"><span class="clearlabel">Gade nan</span><span lang="ht-US" class="localename">Kreyòl ayisyen</span> <abbr class="abbreviatedname" title="Kreyòl ayisyen">Pou</abbr></a></li><li lang="zh-US-Hant" role="none"><a role="menuitem" lang="zh-US-Hant" class="morelocalesitemlink" href="#"><span class="clearlabel">查看中</span><span lang="zh-US-Hant" class="localename">繁體中文</span> <abbr class="abbreviatedname" title="繁體中文">為了</abbr></a><span lang="zh-US-Hant" class="clearlabel">Last language in list</span></li></ul></nav></div></div><div class="loginAlerts"><div class="hidden errorMessage" id="loginErrorMessage"></div><div id="nojavascript"><span class="alert"><img src="/MyChart-PRD/en-US/Images/warning.png" alt="" /> <span class="clearlabel">Error: </span>You must enable JavaScript to use this site.</span><span><a target="_blank" href="Help/JavaScript">Click here for instructions on enabling JavaScript.</a></span></div></div><p>If you do not remember any of this information, you will have to contact your Mass General Brigham Patient Gateway help desk at <span dir="ltr">800-745-9683</span> to help you regain access to your Mass General Brigham Patient Gateway account.</p><div class="posttext"><h2>New to Mass General Brigham Patient Gateway?</h2><a id="SelfSignupButton" href="./Signup" class="button 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