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</script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#ffffff; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#24292e; } .layout-content.status.status-index .components-statuses .component-container .name { color:#24292e; color:rgba(36,41,46,.8); } /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ small, .layout-content.status .table-row .date, .color-secondary, .layout-content.status .grouped-items-selector.inline .grouped-item, .layout-content.status.status-full-history .history-footer .pagination a.disabled, .layout-content.status.status-full-history .history-nav a, #uptime-tooltip .tooltip-box .tooltip-content .related-events #related-event-header { color:#6a737d; } /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ body.status .layout-content.status .border-color, hr, .tooltip-base, .markdown-display table, div[id^="subscribe-modal"], #uptime-tooltip .tooltip-box { border-color:#e1e4e8; } div[id^="subscribe-modal"] .modal-footer, .markdown-display table td { border-top-color:#e1e4e8; } .markdown-display table td + td, .markdown-display table th + th { border-left-color:#e1e4e8; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#e1e4e8; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(225,228,232,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. That is to say, with a default white background this border is transparent, but on a black background, it's opaque css_border_color. */ border-color: rgba(225,228,232,0.0); } /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ .layout-content.status.status-index .status-day .update-title.impact-critical a, .layout-content.status.status-index .status-day .update-title.impact-critical a:hover, .layout-content.status.status-index .page-status.status-critical, .layout-content.status.status-index .unresolved-incident.impact-critical .incident-title, .flat-button.background-red { background-color:#dc3545; } .layout-content.status-index .components-statuses .component-container.status-red:after, .layout-content.status-full-history .month .incident-container .impact-critical, .layout-content.status-incident .incident-name.impact-critical, .layout-content.status.status-index .incidents-list .incident-title.impact-critical a, .status-red .icon-indicator, .incident-history .impact-critical, .components-container .component-inner-container.status-red .component-status, .components-container .component-inner-container.status-red .icon-indicator { color:#dc3545; } .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#dc3545; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#e36209; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#e36209; } .layout-content.status.status-index .unresolved-incident.impact-major .updates { border-color:#e36209; } /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ .layout-content.status.status-index .status-day .update-title.impact-minor a, .layout-content.status.status-index .status-day .update-title.impact-minor a:hover, .layout-content.status.status-index .page-status.status-minor, .layout-content.status.status-index .unresolved-incident.impact-minor .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#dbab09; } .layout-content.status-index .components-statuses .component-container.status-yellow:after, .layout-content.status-full-history .month .incident-container .impact-minor, .layout-content.status-incident .incident-name.impact-minor, .layout-content.status.status-index .incidents-list .incident-title.impact-minor a, .status-yellow .icon-indicator, .incident-history .impact-minor, .components-container .component-inner-container.status-yellow .component-status, .components-container .component-inner-container.status-yellow .icon-indicator, .layout-content.status.manage-subscriptions .confirmation-infobox .fa { color:#dbab09; } .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#dbab09; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#0366d6; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#0366d6; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#0366d6; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#28a745; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#28a745; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#0366d6; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#0366d6; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #6a737d; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #6a737d; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #6a737d; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #6a737d; opacity: 1; } </style> <!-- custom css --> <link rel="stylesheet" type="text/css" href="//web.archive.org/web/20240314072907cs_/https://dka575ofm4ao0.cloudfront.net/page_display_customizations-custom_css_externals/36313/external20231120-32-1s37bww.css"> <!-- polyfills --> <script crossorigin="anonymous" 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data-otp-enabled="false">Central Africa (+236)</option> <option value="td" data-otp-enabled="false">Chad (+235)</option> <option value="cl" data-otp-enabled="false">Chile (+56)</option> <option value="cn" data-otp-enabled="false">China (+86)</option> <option value="co" data-otp-enabled="false">Colombia (+57)</option> <option value="km" data-otp-enabled="false">Comoros (+269)</option> <option value="cg" data-otp-enabled="false">Congo (+242)</option> <option value="cd" data-otp-enabled="false">Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false">Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false">Croatia (+385)</option> <option value="cy" data-otp-enabled="false">Cyprus (+357)</option> <option value="cz" data-otp-enabled="false">Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false">Denmark (+45)</option> <option value="dj" data-otp-enabled="false">Djibouti (+253)</option> <option value="dm" data-otp-enabled="false">Dominica (+1)</option> <option value="do" data-otp-enabled="false">Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false">Egypt (+20)</option> <option value="sv" data-otp-enabled="false">El Salvador (+503)</option> <option value="gq" data-otp-enabled="false">Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false">Estonia (+372)</option> <option value="et" data-otp-enabled="false">Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false">Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false">Fiji (+679)</option> <option value="fi" data-otp-enabled="false">Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false">France (+33)</option> <option value="gf" data-otp-enabled="false">French Guiana (+594)</option> <option value="pf" data-otp-enabled="false">French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false">Gabon (+241)</option> <option value="gm" data-otp-enabled="false">Gambia (+220)</option> <option value="ge" data-otp-enabled="false">Georgia (+995)</option> <option value="de" data-otp-enabled="false">Germany (+49)</option> <option value="gh" data-otp-enabled="false">Ghana (+233)</option> <option value="gi" data-otp-enabled="false">Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false">Greece (+30)</option> <option value="gl" data-otp-enabled="false">Greenland (+299)</option> <option value="gd" data-otp-enabled="false">Grenada (+1)</option> <option value="gp" data-otp-enabled="false">Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false">Guam (+1)</option> <option value="gt" data-otp-enabled="false">Guatemala (+502)</option> <option value="gn" data-otp-enabled="false">Guinea (+224)</option> <option value="gy" data-otp-enabled="false">Guyana (+592)</option> <option value="ht" data-otp-enabled="false">Haiti (+509)</option> <option value="hn" data-otp-enabled="false">Honduras (+504)</option> <option value="hk" data-otp-enabled="false">Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false">Hungary (+36)</option> <option value="is" data-otp-enabled="false">Iceland (+354)</option> <option value="in" data-otp-enabled="false">India (+91)</option> <option value="id" data-otp-enabled="false">Indonesia (+62)</option> <option value="iq" data-otp-enabled="false">Iraq (+964)</option> <option value="ie" data-otp-enabled="false">Ireland (+353)</option> <option value="il" data-otp-enabled="false">Israel (+972)</option> <option value="it" data-otp-enabled="false">Italy (+39)</option> <option value="jm" data-otp-enabled="false">Jamaica (+1)</option> <option value="jp" data-otp-enabled="false">Japan (+81)</option> <option value="jo" data-otp-enabled="false">Jordan (+962)</option> <option value="ke" data-otp-enabled="false">Kenya (+254)</option> <option value="kr" data-otp-enabled="false">Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false">Kosovo (+383)</option> <option value="kw" data-otp-enabled="false">Kuwait (+965)</option> <option value="kg" data-otp-enabled="false">Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false">Laos (+856)</option> <option value="lv" data-otp-enabled="false">Latvia (+371)</option> <option value="lb" data-otp-enabled="false">Lebanon (+961)</option> <option value="ls" data-otp-enabled="false">Lesotho (+266)</option> <option value="lr" data-otp-enabled="false">Liberia (+231)</option> <option value="ly" data-otp-enabled="false">Libya (+218)</option> <option value="li" data-otp-enabled="false">Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false">Lithuania (+370)</option> <option value="lu" data-otp-enabled="false">Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false">Macao (+853)</option> <option value="mk" data-otp-enabled="false">Macedonia (+389)</option> <option value="mg" data-otp-enabled="false">Madagascar (+261)</option> <option value="mw" data-otp-enabled="false">Malawi (+265)</option> <option value="my" data-otp-enabled="false">Malaysia (+60)</option> <option value="mv" data-otp-enabled="false">Maldives (+960)</option> <option value="ml" data-otp-enabled="false">Mali (+223)</option> <option value="mt" data-otp-enabled="false">Malta (+356)</option> <option value="mq" data-otp-enabled="false">Martinique (+596)</option> <option value="mr" data-otp-enabled="false">Mauritania (+222)</option> <option value="mu" data-otp-enabled="false">Mauritius (+230)</option> <option value="mx" data-otp-enabled="false">Mexico (+52)</option> <option value="mc" data-otp-enabled="false">Monaco (+377)</option> <option value="mn" data-otp-enabled="false">Mongolia (+976)</option> <option value="me" data-otp-enabled="false">Montenegro (+382)</option> <option value="ms" data-otp-enabled="false">Montserrat (+1)</option> <option value="ma" data-otp-enabled="false">Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false">Mozambique (+258)</option> <option value="na" data-otp-enabled="false">Namibia (+264)</option> <option value="np" data-otp-enabled="false">Nepal (+977)</option> <option value="nl" data-otp-enabled="false">Netherlands (+31)</option> <option value="nz" data-otp-enabled="false">New Zealand (+64)</option> <option value="ni" data-otp-enabled="false">Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false">Niger (+227)</option> <option value="ng" data-otp-enabled="false">Nigeria (+234)</option> <option value="no" data-otp-enabled="false">Norway (+47)</option> <option value="om" data-otp-enabled="false">Oman (+968)</option> <option value="pk" data-otp-enabled="false">Pakistan (+92)</option> <option value="ps" data-otp-enabled="false">Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false">Panama (+507)</option> <option value="py" data-otp-enabled="false">Paraguay (+595)</option> <option value="pe" data-otp-enabled="false">Peru 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value="sc" data-otp-enabled="false">Seychelles (+248)</option> <option value="sl" data-otp-enabled="false">Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false">Singapore (+65)</option> <option value="sk" data-otp-enabled="false">Slovakia (+421)</option> <option value="si" data-otp-enabled="false">Slovenia (+386)</option> <option value="za" data-otp-enabled="false">South Africa (+27)</option> <option value="es" data-otp-enabled="false">Spain (+34)</option> <option value="lk" data-otp-enabled="false">Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false">St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false">St Lucia (+1)</option> <option value="vc" data-otp-enabled="false">St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false">Sudan (+249)</option> <option value="sr" data-otp-enabled="false">Suriname (+597)</option> <option value="sz" data-otp-enabled="false">Swaziland (+268)</option> <option value="se" data-otp-enabled="false">Sweden (+46)</option> <option value="ch" data-otp-enabled="false">Switzerland (+41)</option> <option value="tw" data-otp-enabled="false">Taiwan (+886)</option> <option value="tj" data-otp-enabled="false">Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false">Tanzania (+255)</option> <option value="th" data-otp-enabled="false">Thailand (+66)</option> <option value="tg" data-otp-enabled="false">Togo (+228)</option> <option value="to" data-otp-enabled="false">Tonga (+676)</option> <option value="tt" data-otp-enabled="false">Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false">Tunisia (+216)</option> <option value="tr" data-otp-enabled="false">Turkey (+90)</option> <option value="tc" data-otp-enabled="false">Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false">Uganda (+256)</option> <option value="ua" data-otp-enabled="false">Ukraine (+380)</option> <option value="ae" data-otp-enabled="false">United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false">United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false">Uruguay (+598)</option> <option value="uz" data-otp-enabled="false">Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false">Venezuela (+58)</option> <option value="vn" data-otp-enabled="false">Vietnam (+84)</option> <option value="vg" data-otp-enabled="false">Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false">Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false">Yemen (+967)</option> <option value="zm" data-otp-enabled="false">Zambia (+260)</option> <option value="zw" data-otp-enabled="false">Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend 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with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://web.archive.org/web/20240314072907/https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "kctbh9vrtdwd" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 120; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "kctbh9vrtdwd" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color"> <div data-component-id="8l4ygp009s5s" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Git Operations </span> <span 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status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">14</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Mar <var data-var="date">13</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/q3gl44chgxwv">Incident with Pull Requests</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">From March 12, 2024 23:39 UTC to March 13, 2024 1:58 UTC, some Pull Requests updates were delayed and did not reflect the latest code that had been pushed. On average, 20% of Pull Requests page loads were out of sync and up to 30% of Pull Requests were impacted at peak. An internal component of our job queueing system was incorrectly handling invalid messages, resulting in stalled processing.<br/><br/>We mitigated the incident by shipping a fix to handle the edge case gracefully and allow processing to continue.<br/><br/>Once the fix was deployed at 1:47 UTC, our systems fully caught up with pending background jobs at 1:58 UTC.<br/><br/>We鈥檙e working to improve resiliency to invalid messages in our system to prevent future delays for these pull request updates. We are also reviewing our monitoring and observability to identify and remediate these types of failure cases faster.<br/></span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">01:58</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Pull Requests is operating normally.</span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">01:58</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We believe we've found a mitigation and are currently monitoring systems for recovery.</span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">01:53</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate delays in PR updates. Next update in 30 minutes.</span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">01:18</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate an elevated number of pull requests that are out of sync on page load.</span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">00:47</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate an elevated number of pull requests that are out of sync on page load.</span> <br> <small> Mar <var data-var="date">13</var>, <var data-var="time">00:12</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're seeing an elevated number of pull requests that are out of sync on page load.</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">23:39</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for Pull Requests</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">23:39</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Mar <var data-var="date">12</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-major font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/fr6fgvdn41sw">Incident with API Requests, Git Operations, Webhooks and Copilot</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On March 11, 2024 starting at 22:45 UTC and ending on March 12, 2024 00:48 UTC various GitHub services were degraded and returned intermittent errors for users. During this incident, the following customer impacts occurred: API error rates as high as 1%, Copilot error rates as high as 17%, and Secret Scanning and 2FA using GitHub Mobile error rates as high as 100% followed by a drop in error rates to 30% starting at 22:55 UTC. This elevated error rate was due to a degradation of our centralized authentication service upon which many other services depend.<br/><br/>The issue was caused by a deployment of network related configuration that was inadvertently applied to the incorrect environment. This error was detected within 4 minutes and a rollback was initiated. While error rates began dropping quickly at 22:55 UTC, the rollback failed in one of our data centers, leading to a longer recovery time. At this point, many failed requests succeeded upon retrying. This failure was due to an unrelated issue that had occurred earlier in the day where the datastore for our configuration service was polluted in a way that required manual intervention. The bad data in the configuration service caused the rollback in this one datacenter to fail. A manual removal of the incorrect data allowed the full rollback to complete at 00:48 UTC thereby restoring full access to services. We understand how the corrupt data was deployed and continue to investigate why the specific data caused the subsequent deployments to fail.<br/><br/>We are working on various measures to ensure safety of this kind of configuration change, faster detection of the problem via better monitoring of the related subsystems, and improvements to the robustness of our underlying configuration system including prevention and automatic cleanup of polluted records such that we can automatically recover from this kind of data issue in the future.<br/></span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">01:00</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We believe we've resolved the root cause and are waiting for services to recover</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">01:00</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">API Requests is operating normally.</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">00:56</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Git Operations is operating normally.</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">00:55</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Webhooks is operating normally.</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">00:54</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Copilot is operating normally.</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">00:54</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate issues with our authentication service, impacting multiple services</span> <br> <small> Mar <var data-var="date">12</var>, <var data-var="time">00:14</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Webhooks is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:55</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Webhooks is operating normally.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:31</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Copilot is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:21</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Git Operations is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:20</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Webhooks is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:09</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded availability for API Requests, Git Operations and Webhooks</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">23:01</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Mar <var data-var="date">11</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/bgnqgwyj76l4">Incident with Actions</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On March 11, 2024 between at 18:44 UTC and 19:10 UTC, GitHub Actions performance was degraded and some users experienced errors when trying to queue workflows. Approximately 3.7% of runs queued during this time were unable to start.<br/><br/>The issue was partially caused by a deployment of an internal system Actions relies on to process workflow run events. The pausing of the queue processing during this deployment for about 3 minutes caused a spike in queued workflow runs. When this queue began to be processed, the high number of queued workflows overwhelmed a secret-initialization component of the workflow invocation system. The errors generated by this overwhelmed system ultimately delayed workflow invocation. Through our alerting system, we received initial indications of an issue at approximately 18:44 UTC. However, we did not initially see impact on our run start delays and run queuing availability metrics until approximately 18:52 UTC. As the large queue of workflow run events burned down, we saw recovery in our key customer impact measures by 19:11 UTC, but waited to declare the incident resolved at 19:22 UTC while verifying there was no further customer impact.<br/><br/>We are working on various measures to reduce spikes in queue build up during deployments of our queueing system, and have scaled up the workers which handle secret generation and storage during the workflow invocation process.<br/></span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">19:22</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Actions experienced a period of decreased workflow run throughput, and we are seeing recovery now. We are in the process of investigating the cause.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">19:21</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for Actions</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">19:02</var> UTC </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/7f4bllnv3h1n">Incident with Copilot</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">10:20</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are deploying mitigations for the failures we have been observing in some chat requests for Copilot. We will continue to monitor and update.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">10:02</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are seeing an elevated failure rate for chat requests for Copilot. We are investigating and will continue to keep users updated on progress towards mitigation.</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">09:03</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for Copilot</span> <br> <small> Mar <var data-var="date">11</var>, <var data-var="time">08:14</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">10</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 9</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 8</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 7</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 6</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 5</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 4</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 3</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date"> 2</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Mar <var data-var="date"> 1</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/7x5z8plb48t6">Incident with API Requests, Copilot, Git Operations, Actions and Pages</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On March 1, 2024, between 17:00 UTC and 17:42 UTC, we saw elevated failure rates (from 1 to 10%) for Copilot, Actions, Pages, and Git for various APIs.<br/><br/>This incident was triggered by a newly-discovered failure mode of a deployment pipeline to one of our compute clusters when it could not write a specific configuration file. This caused a drop in the amount of resources available in this cluster, which was mitigated by a redeployment.<br/><br/>We have addressed the specific scenario to ensure resources are properly written and retrieved and added safeguards to ensure the deployment does not proceed if there is an issue of this type. We are also reviewing our systems to more effectively route traffic toward healthy clusters during an outage and adding more safeguards on cluster resource adjustments.<br/><br/></span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:42</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Git Operations is operating normally.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:42</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Actions and Pages are operating normally.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:41</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Copilot is operating normally.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:36</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Pages is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:34</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">One of our clusters is experiencing problems, and we are working on restoring the cluster at this time.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:34</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for API Requests, Copilot, Git Operations and Actions</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">17:30</var> UTC </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/wcl1sw4mzg60">Incident with Pull Requests, Actions and Issues</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On March 1, 2024, between 14:17 UTC and 15:54 UTC the service that sends messages from our event stream into our background job processing service was degraded and delayed the transmission of jobs for processing. No data or jobs were lost. From 14:17 to 14:41 UTC, there was a partial degradation, where customers would experience intermittent delays with PRs and Actions. From 14:41 to 15:24 UTC, 36% of PRs users saw stale data, and 100% of in progress Actions workflows did not see updates , even though the workflows were succeeding. At 15:24 UTC, we mitigated the incident by redeploying our service and jobs began to burn down, with full job catchup by 15:54 UTC. This was due to under provisioned memory and lack of memory based back pressure in the service, which overwhelmed consumers and led to OutOfMemory crashes.<br/><br/>We have adjusted memory configurations to prevent this problem, and are analyzing and adjusting our alert sensitivity to reduce our time to detection of issues like this one in the future.<br/></span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">16:12</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Issues, Pull Requests and Actions are operating normally.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">16:12</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're seeing our background job queue sizes trend down, and expect full recovery in the next 15 minutes.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">15:48</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Issues is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">15:39</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate issues with background jobs that have impacted Actions and Pull Requests. We have a mitigation in place and are monitoring for recovery.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">15:27</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're investigating issues with background jobs that are causing sporadic delays in pull request synchronization and reduced Actions throughput.</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">14:51</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for Pull Requests and Actions</span> <br> <small> Mar <var data-var="date"> 1</var>, <var data-var="time">14:39</var> UTC </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">29</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/web/20240314072907/https://www.githubstatus.com/incidents/5lc3f39mjcq8">Incident with Issues, Webhooks and Actions</a> </div> <div class="updates-container"> <!-- postmortem --> <!-- incident updates --> <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On February 29, 2024, between 9:32 and 11:54 UTC, queuing in our background job service caused processing delays to Webhooks, Actions, and Issues. Nearly 95% of delays occurred between 11:05 and 11:27 UTC, with 5% during the remainder of the incident. During this incident, the following customer impacts occurred: 50% of webhooks experienced delays of up to 5m, 1% of webhooks experienced delays of 17m at peak; Actions: on average, 7% of customers experienced delays, with a peak of 44%; and many Issues saw a delay in appearing in searches. At 9:32 UTC our automated failover successfully routed traffic to a secondary cluster. But an improper restoration to primary at 10:32 UTC caused a significant increase in queued jobs until 11:21 UTC, when a correction was made and healthy services began burning down the backlog until full resolution.<br/><br/>We have made improvements to the automation and reliability of our fallback process to prevent recurrence. We also have larger work already in progress to improve the overall reliability of our job processing platform.<br/></span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">12:27</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're seeing recovery and are going to take time to verify that all systems are back in a working state.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">12:21</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Issues is operating normally.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">12:19</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Webhooks is operating normally.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">12:18</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're continuing to investigate delayed background jobs. We've seen partial recovery for Issues, and there is ongoing impact to actions, notifications and webhooks.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">11:05</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Actions is experiencing degraded performance. We are continuing to investigate.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">10:58</var> UTC </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're seeing issues related to background jobs, which are causing delays for webhook delivery and search indexing, and other updates.</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">10:36</var> UTC </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating reports of degraded performance for Issues and Webhooks</span> <br> <small> Feb <var data-var="date">29</var>, <var data-var="time">10:33</var> UTC </small> </div> </div> </div> </div> </div> <div class="page-footer border-color font-small"> <a href="/web/20240314072907/https://www.githubstatus.com/history" class="history-footer-link"><span style="font-family:arial">←</span> 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} var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src="https://web.archive.org/web/20240314072907js_/https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit" async defer></script> <script src="https://web.archive.org/web/20240314072907js_/https://dka575ofm4ao0.cloudfront.net/packs/common-c3ca024b93f2e64d6f01.chunk.js"></script> <script src="https://web.archive.org/web/20240314072907js_/https://dka575ofm4ao0.cloudfront.net/packs/globals-3e964b59fb236dbfabd1.chunk.js"></script> <script src="https://web.archive.org/web/20240314072907js_/https://dka575ofm4ao0.cloudfront.net/packs/runtime-845beefc293f0b2f3a9a.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren鈥檛 supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. 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