CINXE.COM

<!DOCTYPE html> <html> <head> <base href="https://www.iccaskills.org/" /> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <link rel="icon" href="https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/9624342afe3a4a5e8de91e5a006a3491"> <title>ICCASkills</title> <meta name="description" content="" /> <link rel="canonical" href="https://www.iccaskills.org/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="website" /> <meta property="og:title" content="FAQ - ICCASkills" /> <meta property="og:description" content="" /> <meta property="og:url" content="events.iccaworld.org/faq" /> <meta property="og:site_name" content="FAQ" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:description" content="" /> <meta name="twitter:title" content="FAQ - ICCASkills" /> <link rel="dns-prefetch" href="//maxcdn.bootstrapcdn.com" /> <link rel="dns-prefetch" href="//airdrive.eventsair.com" /> <link rel="dns-prefetch" href="//code.jquery.com" /> <link rel="dns-prefetch" href="//cdnjs.cloudflare.com" /> <link rel="dns-prefetch" href="//www.iccaskills.org" /> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "WebSite", "url": "https://www.iccaskills.org/", "name": "ICCASkills", "potentialAction": { "@type": "SearchAction", "target": "https://www.iccaskills.org/?s={search_term_string}", "query-input": "required name=search_term_string" } } </script> <meta name="author" content="ICCASkills" /> <meta name="robots" content="INDEX, FOLLOW" /> <meta name="keywords" content="" /> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat"> <link rel="stylesheet" href="https://use.fontawesome.com/releases/v6.1.1/css/all.css" integrity="sha384-/frq1SRXYH/bSyou/HUp/hib7RVN1TawQYja658FEOodR/FQBKVqT9Ol+Oz3Olq5" crossorigin="anonymous" /> <link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/css/bootstrap.min.css" integrity="sha384-Gn5384xqQ1aoWXA+058RXPxPg6fy4IWvTNh0E263XmFcJlSAwiGgFAW/dAiS6JXm" crossorigin="anonymous"> <link href="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/css/select2.min.css" rel="stylesheet" /> <link href="https://airdrive.eventsair.com/EventWebsite/iccaworld/box/box.css?v=16.1.4.1" rel="stylesheet" type="text/css" /> <link href="https://airdrive.eventsair.com/EventWebsite/iccaworld/assets/minimalist-basic/content-bootstrap.css?v=16.1.4.1" rel="stylesheet" type="text/css" /> <link href="https://airdrive.eventsair.com/EventWebsite/iccaworld/assets/scripts/simplelightbox/simplelightbox.css?v=16.1.4.1" rel="stylesheet" type="text/css" /> <link href="https://airdrive.eventsair.com/EventWebsite/iccaworld/content/site.css?v=16.1.4.1" rel="stylesheet" type="text/css" /> <link href="https://airdrive.eventsair.com/EventWebsite/iccaworld/content/flipclock.css?v=16.1.4.1" rel="stylesheet" type="text/css" /> <link href="https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/99c5eda3b453476b9cbfd359918fbe59" rel="stylesheet" type="text/css" />  <script src="https://code.jquery.com/jquery-3.2.1.min.js" integrity="sha256-hwg4gsxgFZhOsEEamdOYGBf13FyQuiTwlAQgxVSNgt4=" crossorigin="anonymous"></script> <script src="https://airdrive.eventsair.com/EventWebsite/iccaworld/scripts/flipclock.min.js?v=16.1.4.1" type="text/javascript"></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KLZR34QM');</script>  </head> <body >  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KLZR34QM" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <script> var eventDateLookup = { year: 2022, month: 4, day: 4 } </script> <div class="is-wrapper" data-pagetype="MultiPage"> <div class="upper-header"> </div> <nav class="navbar navbar-expand-md navbar-dark bg-dark nav-brand" data-sticky="sticky" data-opacity="1.0"> <a class="navbar-brand" href="#"> </a> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#mainnav"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse" id="mainnav"> <div class="container"> <ul class="nav navbar-nav justify-content-center"> <li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">ABOUT</a> <div class="dropdown-menu"> <a class="dropdown-item" href="">ABOUT</a><a class="dropdown-item" href="programme">PROGRAMME</a><a class="dropdown-item" href="formats">FORMATS</a><a class="dropdown-item" href="graduation-criteria">GRADUATION CRITERIA</a><a class="dropdown-item" href="testimonials">TESTIMONIALS</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">CICS</a> <div class="dropdown-menu"> <a class="dropdown-item" href="cics">CICS</a><a class="dropdown-item" href="cics-beijing-june-2025">CICS Beijing June 2025</a><a class="dropdown-item" href="cics-luxembourg-june-2025">CICS Luxembourg June 2025</a><a class="dropdown-item" href="cics-luxembourg-september-2025">CICS Luxembourg September 2025</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">CICE</a> <div class="dropdown-menu"> <a class="dropdown-item" href="cice">CICE</a><a class="dropdown-item" href="cice-luxembourg-june-2025">CICE Luxembourg June 2025</a><a class="dropdown-item" href="cice-luxembourg-september-2025">CICE Luxembourg September 2025</a><a class="dropdown-item" href="cice-beijing-december-2025">CICE Beijing December 2025</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">ICCASKILLS CENTRES</a> <div class="dropdown-menu"> <a class="dropdown-item" href="iccaskills-hubs">ICCASKILLS CENTRES</a><a class="dropdown-item" href="luxembourg-hub">EUROPEAN HUB - LUXEMBOURG </a><a class="dropdown-item" href="beijing-hub">ASIA-PACIFIC HUB - BEIJING</a><a class="dropdown-item" href="rwanda-hub">AFRICA HUB - RWANDA</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">EXPERTS</a> <div class="dropdown-menu"> <a class="dropdown-item" href="experts">EXPERTS</a><a class="dropdown-item" href="instructors">INSTRUCTORS</a><a class="dropdown-item" href="guest-instructors">GUEST INSTRUCTORS</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">PARTNERS</a> <div class="dropdown-menu"> <a class="dropdown-item" href="partners">PARTNERS</a><a class="dropdown-item" href="sponsorship">SPONSORSHIP </a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">SIGN UP</a> <div class="dropdown-menu"> <a class="dropdown-item" href="sign-up">SIGN UP</a><a class="dropdown-item" href="pricing">PRICING</a><a class="dropdown-item" href="scholarship">SCHOLARSHIP</a> </div> </li><li class="nav-item dropdown "> <a class="nav-link dropdown-toggle" href="#" data-toggle="dropdown">CONTACT US</a> <div class="dropdown-menu"> <a class="dropdown-item" href="contact-us">CONTACT US</a><a class="dropdown-item" href="faq">FAQ</a> </div> </li><li class="nav-item"> <a class="nav-link " href="login">LOGIN</a> </li> </ul> </div> </div> </nav> <div id="timeZoneSelectorContainer" class="time-zone-selector-container" style="display: none"> <select id="selectedTimeZoneId" style="width: 400px"></select> </div> <div id="eventTimeZoneName" style="display: none">(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna</div> <div class="is-section is-box is-section-40"><div class="is-overlay"><div class="is-overlay-bg" style="background-image: url('https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/908a265697274c74bfa0a75ca5f23c71'); background-position: 50% 50%;"></div><div class="is-overlay-color" style="opacity:0.1"></div></div> <div class="is-boxes"> <div class="is-box-centered"> <div class="is-container is-builder container-fluid-fluid is-content-1200 is-content-left" id="contentareaUMLwqJK" style="max-width: 1500px!important;"> <div class="row"><div class="col-md-12 is-dark-grey"> <div><br></div><p><br></p></div></div><div class="row"><div class="col-md-2"><h1 style="line-height: 40px;"><img src="https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/1976a636d7bc4c90b54e7398e109f143" alt="" style=""><br></h1></div> <div class="col-md-10"><h1><b style="letter-spacing: 0px; font-size: 20px;"><span style="font-family: Montserrat; font-size: 60px; line-height: 30px;"><span style="color: rgb(50, 50, 50); line-height: 90px; font-size: 62px;">ICCASkills</span></span></b><br></h1><p><span style="letter-spacing: 0px; font-size: 18px; color: rgb(51, 50, 50); line-height: 23px;"><span style="font-family: Montserrat; font-size: 24px; line-height: 20px;">Global Certification for the Meetings Industry</span><span style="font-family: Montserrat; font-size: 27px;"> </span></span></p></div></div><div class="row"><div class="col-md-12 is-dark-grey" style="font-size: 27px; line-height: 43px;"> <div><br></div></div></div><div class="row"><div class="col-md-12" style="text-align: left;"> <a href=" https://iccaskills.org/iccaskills/registration/" class="is-btn is-btn-ghost2 is-upper is-rounded-30" title="" target="_blank">Sign up Today</a> <p style="color: rgb(255, 255, 255);"><b>CICS Course at <a href="http://www.iccaskills.org/beijing-hub" title="">ICCASkills Beijing Hub</a> on 9-11 June 2025</b></p><p style="color: rgb(255, 255, 255);"><b>CICS + CICE Courses </b><b>at <a href="http://www.iccaskills.org/luxembourg-hub" title="">ICCASkills Europe Hub - Luxembourg</a> on 17-19 June 2025</b></p></div></div> <link href="//fonts.googleapis.com/css?family=Montserrat:300,400,700" rel="stylesheet" property="stylesheet" type="text/css"></div> </div> </div> </div> <div class="is-section is-box is-light-text type-quicksand-kalam is-section-20"> <div class="is-overlay"><div class="is-overlay-bg" style="background-image: url('https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/7d0ec706e7564a7286e96efc8f1c60ff');"></div><div class="is-overlay-color" style="opacity:0.1"></div> </div> <div class="is-boxes"> <div class="is-box-centered is-opacity-95"> <div class="is-container is-builder container-fluid is-content-1200" id="contentareaibTC5XI"> <div><div class="row"> <div class="col-md-12"> <div class="text-center"> <div style="display: inline-block"> <div class="countdown-clock flip-clock-wrapper"><span class="flip-clock-divider days"><span class="flip-clock-label">Days</span></span><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li></ul><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">7</div></div><div class="down"><div class="shadow"></div><div class="inn">7</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">8</div></div><div class="down"><div class="shadow"></div><div class="inn">8</div></div></a></li></ul><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">9</div></div><div class="down"><div class="shadow"></div><div class="inn">9</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">0</div></div><div class="down"><div class="shadow"></div><div class="inn">0</div></div></a></li></ul><span class="flip-clock-divider hours"><span class="flip-clock-label">Hours</span><span class="flip-clock-dot top"></span><span class="flip-clock-dot bottom"></span></span><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li></ul><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">2</div></div><div class="down"><div class="shadow"></div><div class="inn">2</div></div></a></li></ul><span class="flip-clock-divider minutes"><span class="flip-clock-label">Minutes</span><span class="flip-clock-dot top"></span><span class="flip-clock-dot bottom"></span></span><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">2</div></div><div class="down"><div class="shadow"></div><div class="inn">2</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">3</div></div><div class="down"><div class="shadow"></div><div class="inn">3</div></div></a></li></ul><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">1</div></div><div class="down"><div class="shadow"></div><div class="inn">1</div></div></a></li></ul><span class="flip-clock-divider seconds"><span class="flip-clock-label">Seconds</span><span class="flip-clock-dot top"></span><span class="flip-clock-dot bottom"></span></span><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">3</div></div><div class="down"><div class="shadow"></div><div class="inn">3</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">4</div></div><div class="down"><div class="shadow"></div><div class="inn">4</div></div></a></li></ul><ul class="flip "><li class="flip-clock-before"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">8</div></div><div class="down"><div class="shadow"></div><div class="inn">8</div></div></a></li><li class="flip-clock-active"><a href="#"><div class="up"><div class="shadow"></div><div class="inn">9</div></div><div class="down"><div class="shadow"></div><div class="inn">9</div></div></a></li></ul></div> </div> </div> <script type="text/javascript"> var currentDate = new Date(); var futureDate = new Date(2025, 6 - 1, 9, 0, 0); if (futureDate < currentDate) futureDate = currentDate; var diff = futureDate.getTime() / 1000 - currentDate.getTime() / 1000; $('.countdown-clock').FlipClock(diff, { clockFace: 'DailyCounter', countdown: true }); </script> </div> </div></div> </div> </div> </div> </div>  <link data-name="contentstyle" data-class="type-quicksand-kalam" href="https://events.iccaworld.org/areas/contenteditor/assets/styles/type-quicksand-kalam.css" rel="stylesheet"> <div class="is-section is-section-100 is-box is-dark-text"> <div class="is-boxes"> <div class="is-box-centered"> <div class="is-container is-builder container-fluid is-content-1200" id="contentareavB35ZRG"> <div class="row"> <div class="col-md-12 center"> <h1 style="color: rgb(24, 48, 77); font-size: 44px; font-family: Montserrat;"><b style="color: rgb(24, 48, 77); font-size: 50px;">FAQs</b></h1> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style=""><span style="font-size: 22px;"><span style="color: rgb(14, 177, 158);"><span style="font-size: 20px;">Who can register for the ICCASkills programme?</span> </span></span></b></span></h3> <p></p><div class="edit"><div class="OutlineElement Ltr SCXW209839351 BCX0"><p style=""><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">ICCA members and non-ICCA members. </span></span></span></p><p style=""></p><ul><li><span style="color: rgb(24, 48, 77); font-family: Montserrat;">CICS course: suitable for junior professionals and graduates. </span></li><li><span style="color: rgb(24, 48, 77); font-family: Montserrat;">CICE course: suitable for higher-level executives with 3 years of management experience and CICS graduates.</span></li></ul><p></p><p style=""><span style="color: rgb(24, 48, 77); font-family: Montserrat;">If you have any questions, please contact the ICCA Education Team at </span><a class="Hyperlink SCXW209839351 BCX0" href="mailto:education@iccaworld.org" target="_blank" rel="noreferrer noopener" style="font-family: Montserrat; background-color: rgb(255, 255, 255);" title="">education@iccaworld.org</a><span style="color: rgb(24, 48, 77); font-family: Montserrat;">.</span><br></p></div><div class="OutlineElement Ltr SCXW209839351 BCX0"></div><div class="OutlineElement Ltr SCXW209839351 BCX0"></div><div class="OutlineElement Ltr SCXW209839351 BCX0"></div></div><p></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style=""><span style="font-size: 22px; color: rgb(24, 48, 77);">What format will the ICCASkills programme be held?</span></b></span></h3> <p><span color="#18304d" face="Montserrat"><span style="font-size: 17px;">The programme is available in online, hybrid, and in-person formats. Please visit the <a href="https://www.iccaskills.org/cmspreview/iccaskills/cics" title="" target="_blank">CICS page</a> and <a href="https://www.iccaskills.org/cmspreview/iccaskills/cice" title="" target="_blank">CICE page</a> for available intakes. </span></span></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style=""><span style="font-size: 22px; color: rgb(24, 48, 77);">What courses do you offer?</span></b></span></h3> <p></p><ul><li>Certified International Convention Specialist (CICS)</li><li><a href="https://iccaskills.org/iccaskills/cice" title="" target="_blank">Certified International Convention Executive (CICE)<br></a></li></ul><p></p><p><span color="#18304d" face="Montserrat"><span style="font-size: 17px;">Please</span></span><span style="font-family: Montserrat; font-size: 17px;"><span style="color: rgb(24, 48, 77);"> visit the <a href="https://iccaskills.org/iccaskills/programme" title="" target="_blank" style="">Programme page</a></span></span><span face="Montserrat"><span style="background-color: rgb(255, 255, 255);"> for an overview of the courses, lengths, eligibilities, and their comparisons to find the course that is suitable for you. </span></span></p> </div> </div><div class="row"> <div class="col-md-12"> <hr> </div> </div><div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b><span style="font-size: 22px; color: rgb(24, 48, 77);">How much is the course fee and what does it cover?</span></b></span></h3> <p><span style="font-family: Montserrat; font-size: 17px;"><span style="color: rgb(24, 48, 77);"><a href="https://www.iccaskills.org/cmspreview/iccaskills/pricing" title="" target="_blank">Please find an overview of the registration information and fees here</a>. The registration fee covers your participation of the course, textbooks, access to the eLearning platform, and 1 free exam attempt. </span></span></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style="font-size: 22px;"><span style="color: rgb(24, 48, 77);">Are there any discounts?  </span></b></span></h3> <p></p><div class="edit"><div class="OutlineElement Ltr SCXW33920967 BCX0"><p><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">We offer 10% off discount for an online group of 10 pax or an in-person group of 15 pax from the same organisation. </span></span></span></p><p><span style="color: rgb(24, 48, 77); font-family: Montserrat;">For registration and more information, please </span><span style="">contact the ICCA Education Team at </span><a class="Hyperlink SCXW209839351 BCX0" href="mailto:education@iccaworld.org" target="_blank" rel="noreferrer noopener" title="" style="background-color: rgb(255, 255, 255);">education@iccaworld.org</a><span style="">.</span></p></div><div class="OutlineElement Ltr SCXW33920967 BCX0"></div></div><p></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style="font-size: 22px;"><span style="color: rgb(24, 48, 77);">How can I pay for my registration fee?</span></b></span></h3> <p></p><div class="edit"><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">Payment of the registration fee can be made by credit card and iDeal. Bank transfer is only available upon request and approval and </span></span></span><span style="color: rgb(24, 48, 77); font-family: Montserrat; font-size: 17px;">must be paid within 14 days of receipt of the invoice or before the course starts, whichever commences sooner. </span></div><div class="edit"><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);"><br></span></span></span></div><div class="edit"><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">Please note, the enrolment is only considered finalised when the full payment is received. Course materials and access to the eLearning platform will only be provided once the enrolment is finalised. </span></span></span></div><div class="edit"><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);"><br></span></span></span></div><div class="edit"><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">If you prefer to pay by bank transfer, please </span></span></span><span style="font-size: 17px; font-family: Montserrat;">contact the ICCA Education Team at </span><a class="Hyperlink SCXW209839351 BCX0" href="mailto:education@iccaworld.org" target="_blank" rel="noreferrer noopener" title="" style="font-size: 17px; font-family: Montserrat; background-color: rgb(255, 255, 255);">education@iccaworld.org</a> prior to<span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);"> registering. </span></span></span></div><p></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style="font-size: 22px;"><span style="color: rgb(24, 48, 77);">Is it possible to defer, transfer, or cancel my enrolment?</span></b></span></h3> <p><span style="font-family: Montserrat; font-size: 17px;"><span style="color: rgb(24, 48, 77);">All enrolments are subject to the cancellation policy. Please check <a href="https://iccaskills.org/iccaskills/terms-and-conditions" title="" target="_blank" style="">here</a> for our <a href="https://iccaskills.org/iccaskills/terms-and-conditions" title="" target="_blank" style="">Terms and Conditions</a>.</span></span></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style="font-size: 22px;"><span style="color: rgb(24, 48, 77);">I would like my brand to have international exposure. What sponsorship options are available?</span></b></span></h3> <p></p><div class="edit"><div class="OutlineElement Ltr SCXW57772224 BCX0"><p><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">Sponsoring an ICCASkills course is the smartest and most efficient way to improve the successful image of your organisation and win more business leads. </span></span></span></p><p><span style="font-family: Montserrat;"><span style=""><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">ICCA sponsorship packages are tailor-made to ensure each ICCA sponsor achieves specific business goals. There are several sponsorship options and plenty of opportunities to showcase your company.  </span></span></span></span></p><p><span style="font-family: Montserrat;"><span style="font-size: 17px;"><span style="color: rgb(24, 48, 77);">For more information, please contact the Sponsorship Team at <a class="Hyperlink SCXW57772224 BCX0" href="mailto:sponsorship@iccaworld.org" target="_blank" rel="noreferrer noopener" style="">sponsorship@iccaworld.org</a>.</span></span></span></p></div><div class="OutlineElement Ltr SCXW57772224 BCX0"></div></div><p></p> </div> </div> <div class="row"> <div class="col-md-12"> <hr> </div> </div> <div class="row"> <div class="col-md-12"> <h3><span style="font-family: Montserrat;"><b style="font-size: 22px;"><span style="color: rgb(24, 48, 77);"><span style="">Where can I find the inform</span>ation relevant to the instructors<span style="">?</span></span></b></span></h3> <p><span face="Montserrat"><span color="#18304d"><span style="font-size: 17px;">Our instructors are </span></span><span style="font-size: 17px;">seasoned</span><span color="#18304d"><span style="font-size: 17px;"> professionals who have vast experiences in the events industry. Please visit the <a href="https://iccaskills.org/iccaskills/experts" title="" target="_blank">Expert page</a> for details. </span></span></span></p> </div> </div><div class="row"> <div class="col-md-12"> <p></p><div class="edit"><div class="edit" style="font-family: Montserrat; text-align: center;"><span style="color: rgb(24, 48, 77); font-size: 19px;"><span style="font-size: 17px;">For more information, please contact the ICCA Education Team at <a class="Hyperlink SCXW113289554 BCX0" href="mailto:education@iccaworld.org" target="_blank" rel="noreferrer noopener" style="" title="">education@iccaworld.org</a>.</span></span></div></div><p></p> </div> </div> <link href="//fonts.googleapis.com/css?family=Montserrat:300,400,700" rel="stylesheet" property="stylesheet" type="text/css"></div> </div> </div> </div> <div class="is-section is-light-text is-box is-section-20"> <div class="is-overlay"> <div class="is-overlay-bg" style="background-image: url('https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/01ca75dd71b246479032361c0bdd34b8');"></div> <div class="is-overlay-color" style="background-color: rgb(0, 0, 0); display: block; opacity: 0.1;"></div> <div class="is-overlay-content"></div> </div> <div class="is-boxes"> <div class="is-box-centered is-opacity-95"> <div class="is-container is-builder container-fluid-fluid is-content-1200" id="contentareaDGq1Dza"><div class="row"><div class="col-md-8"> <h2 class="hl3" style="color: white; font-weight: bold; font-family: Montserrat; font-size: 25px;">Find out how to earn a globally recognised certification </h2> </div> <div class="col-md-4" style="margin:auto;"> <a href="https://www.iccaskills.org/iccaskills/interest" class="is-btn is-btn-ghost2 is-upper is-rounded-30" title="" target="_blank">Contact Us</a> </div></div></div> </div> </div> </div> <div class="is-section is-section-auto is-box footer" style="background-color: #e9f1f2;"> <div class="is-boxes"> <div class="is-box-centered"> <div class="is-container is-builder container-fluid-fluid is-content-1200" id="contentareaLmciBoV"> <div class="row"> <div class="col-md-12"></div> </div> <div class="row"><div class="col-md-3 "> <ul style="list-style-type: none;"> <li><span style="font-family: Montserrat;"><br></span></li><li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a target="_blank" href="/about" title="" style="font-size: 20px;">ICCASkills</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a href="https://iccaskills.org/iccaskills/registration/" title="" target="_blank" style="font-size: 20px;">Sign up</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a target="_blank" href="https://lms.iccaskills.com/" style="font-size: 20px;" title="">Login</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a target="_blank" href=" https://iccaskills.org/iccaskills/terms-and-conditions" style="font-size: 20px;" title="">Terms and Conditions</a></span></span> </li> </ul> </div> <div class="col-md-3 "> <ul style="list-style-type: none;"> <li><span style="font-family: Montserrat;"><br></span></li><li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a href="https://www.iccaworld.org/abouticca/" style="font-size: 20px;" target="_blank">About ICCA</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a href="https://www.iccaworld.org/" style="font-size: 20px;" target="_blank">Membership</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a href="/contact-us-2" style="font-size: 20px;" target="_blank" title="">Contact Us</a> </span></span></li> <li><span style="font-family: Montserrat;"><span style="font-size: 17px;"><a href="https://iccaskills.org/iccaskills/privacy-policy" target="_blank" style="font-size: 20px;" title="">Privacy Policy</a></span></span> </li> </ul> </div> <div class="col-md-2"> </div> <div class="col-md-4"> <ul style="list-style-type: none;padding:0px;"> <li style="text-align:center;"> <img style="width:50%;" src="https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/f294825dcfa14da29118c569181893d8"></li> <li> </li> </ul> </div> <div class="col-md-12 center"> <div class="clearfix is-rounded-button-medium"> <a href="https://www.linkedin.com/company/icca" style="background-color: #0EB19E" title="" target="_blank"><i class="icon ion-social-linkedin size-32"></i></a> <a href="https://twitter.com/ICCAWorld" style="background-color: #0EB19E" title="" target="_blank"><i class="icon ion-social-twitter"></i></a> <a href="https://www.facebook.com/ICCAWorld" style="background-color: #0EB19E" title="" target="_blank"><i class="icon ion-social-facebook"></i></a> <a href="https://www.youtube.com/channel/UClahdIW5e7W7Omzz1bS77HA" style="background-color: #0EB19E" title="" target="_blank"><i class="icon ion-social-youtube"></i></a> <a href="mailto:education@iccaworld.org" style="background-color: #0EB19E" title="" target="_blank"><i class="icon ion-ios-email"></i></a> </div> </div></div><div class="row"> <div class="col-md-12"><p><br></p></div> </div><div class="row"> <div class="col-md-12" style="text-align: center;">漏Copyright 2023 International Congress and Convention B.V.</div> </div><div class="row"> <div class="col-md-12"><p><br></p></div> </div><div class="row"> <div class="col-md-12" style="text-align: center; line-height: 23px;">Powered by <img src="https://airdrive.eventsair.com/eventsairwesteuprod/production-iccaworld-public/7533ac7d3a5c43a18196dedeea517dc4" alt="" style=""></div> </div> </div> </div> </div> </div> </div> <script src="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/js/bootstrap.min.js" integrity="sha384-JZR6Spejh4U02d8jOt6vLEHfe/JQGiRRSQQxSfFWpi1MquVdAyjUar5+76PVCmYl" crossorigin="anonymous"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-easing/1.4.1/jquery.easing.min.js" type="text/javascript"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/handlebars.js/4.0.11/handlebars.min.js" type="text/javascript"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.29.1/moment.min.js" type="text/javascript"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/moment-timezone/0.5.33/moment-timezone-with-data.js" type="text/javascript"></script> <script src="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/js/select2.min.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/lodash.js/4.17.21/lodash.min.js"></script> <script src="https://airdrive.eventsair.com/EventWebsite/iccaworld/box/box.js?v=16.1.4.1" type="text/javascript"></script> <script src="https://airdrive.eventsair.com/EventWebsite/iccaworld/scripts/site.js?v=16.1.4.1" type="text/javascript"></script> <script src="https://airdrive.eventsair.com/EventWebsite/iccaworld/assets/scripts/simplelightbox/simple-lightbox.min.js?v=16.1.4.1" type="text/javascript"></script> <script src="https://airdrive.eventsair.com/EventWebsite/iccaworld/scripts/jslinq.min.js?v=16.1.4.1" type="text/javascript"></script> <script> var siteSettinsg = { jsonDataUrl: '', handlebarTemplatesUrl: '', agendaSearch: false }; </script> <div class="modal branded" tabindex="-1" role="dialog" id="AgendaSearchModal"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <div class="modal-header"> <div class="col-4"></div> <h3 style="margin-top: 0" class="modal-title d-inline-block col-4 text-center"><span style="margin-right: 10px" class="brandedFontColorH3 fas fa-calendar-days" aria-hidden="true"></span>Agenda</h3> <div class="col-3"></div> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div id="AgendaSearchModalContent"></div> </div> <div id="AgendaSearchFooter" class="modal-footer" style="justify-content:center"> <button type="button" class="btn btn-outline-secondary" onclick="agendaSearch.clearSearch()">Clear</button> <button type="button" class="btn btn-outline-dark" onclick="agendaSearch.applySearch()">Apply</button> </div> </div> </div> </div> <div class="modal branded" tabindex="-1" role="dialog" id="GenericModal"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <div class="modal-header"> <div id="GenericModalHeaderContent"> </div> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div id="GenericModalContent"></div> </div> <div class="modal-footer"> <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button> </div> </div> </div> </div>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KLZR34QM" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  </body> </html>