CINXE.COM
よくある質問
<!DOCTYPE html> <html lang="ja"> <head> <meta charset="utf-8" /> <meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible" /> <meta content="noindex" name="robots" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="format-detection" content="telephone=no" /> <meta name="X-FRAME-OPTIONS" content="ALLOW-FROM" /> <title>よくある質問</title> <meta name="description" content="大紀元エポックタイムズ・ジャパン ヘルプセンターへようこそ！＜FAQにお問い合わせ内容がない場合や、解決しない場合＞お気軽に＜お問い合わせフォーム＞よりご連絡ください。" /> <meta name="keywords" content="会員登録,定期購読,銀行振込,支払い,メール認証,ログイン,パスワード,マイページ,解約,寄付" /> <meta name="title" content="よくある質問" /><meta property="og:locale" content="ja_JP" /> <meta property="og:type" content="website" /> <meta property="og:title" content="よくある質問" /> <meta name="og:description" content="大紀元エポックタイムズ・ジャパン ヘルプセンターへようこそ！＜FAQにお問い合わせ内容がない場合や、解決しない場合＞お気軽に＜お問い合わせフォーム＞よりご連絡ください。" /> <meta property="og:url" content="https://epochtimes.tayori.com/q/customer-help-center" /> <meta property="og:site_name" content="よくある質問" /> <meta property="og:image" content="https://tayori.com/og.png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:url" content="https://epochtimes.tayori.com/q/customer-help-center" /> <meta name="twitter:title" content="よくある質問" /> <meta name="twitter:description" content="大紀元エポックタイムズ・ジャパン ヘルプセンターへようこそ！＜FAQにお問い合わせ内容がない場合や、解決しない場合＞お気軽に＜お問い合わせフォーム＞よりご連絡ください。" /> <meta name="twitter:image" content="https://tayori.com/og.png" /> <meta property="fb:app_id" content="1434583830185194" /><link rel="stylesheet" media="all" href="/assets/customer_faq-7dfa4aef8c1facd8b8229ba5eb63cda1d91b28a4a6c93fb36e41c32bf1458d73.css" /><meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="I5BA2BzOthKz83xP8JovVNcLIEXDHW7mcmC1e1TXc6aPLyVJ+suFDt8dDTz1/ZV4uEqCpQA63tJ9pIVKdj6tSQ==" /><link rel="canonical" href="https://epochtimes.tayori.com/q/customer-help-center/" /> <script> requestAnimationFrame(function (l) {l = document.createElement('link');l.rel = 'stylesheet';l.href = 'https://fonts.googleapis.com/css?family=Noto+Sans+JP:400,700&display=swap';document.head.appendChild(l)}) </script> </head> <style> :root { /* default color */ --theme-page_font_color : #2e3231; /* ページテキスト */ --theme-page_background_color : #ffffff; /* ページ背景 */ --theme-page_link_color : #225AB4; /* リンク色 */ --theme-title_background_color : #f7f8f9; /* ヘッダー背景 */ --theme-title_font_color : #2e3231; /* ヘッダーテキスト */ --theme-button_background_color : #0B46C6; /* ボタン背景 */ --theme-button_font_color : #ffffff; /* ボタンテキスト */ --theme-body_background_color : #ffffff; /* 本文背景 */ --theme-body_font_color : #2e3231; /* 本文テキスト */ /* theme 1 */ /* --theme-page_font_color : #627373; --theme-page_background_color : #f2f2f2; --theme-page_link_color : #ea5b3a; --theme-title_background_color : #FFFFFF; --theme-title_font_color : #3a3a3a; --theme-button_background_color : #ea5b3a; --theme-button_font_color : #FFFFFF; --theme-body_background_color : #ffffff; --theme-body_font_color : #627373; */ /* theme 2 */ /* --theme-page_font_color : #333B41; --theme-page_background_color : #FFFFFF; --theme-page_link_color : #4b99d7; --theme-title_background_color : #e4e6e8; --theme-title_font_color : #333B41; --theme-button_background_color : #ffc817; --theme-button_font_color : #272b2d; --theme-body_background_color : #ffffff; --theme-body_font_color : #333B41; */ /* theme 3 */ /* --theme-page_font_color : #31353c; --theme-page_background_color : #FFFFFF; --theme-page_link_color : #0090B0; --theme-title_background_color : #31353c; --theme-title_font_color : #FFFFFF; --theme-button_background_color : #0090B0; --theme-button_font_color : #ffffff; --theme-body_background_color : #ffffff; --theme-body_font_color : #31353c; */ } </style> <script> // default color var page_font_color = '#2e3231'; var page_background_color = '#ffffff'; var page_link_color = '#225AB4'; var title_background_color = '#f7f8f9'; var title_font_color = '#2e3231'; var button_background_color = '#0B46C6'; var button_font_color = '#ffffff'; var body_background_color = '#ffffff'; var body_font_color = '#2e3231'; // theme 1 //- var page_font_color = '#627373'; //- var page_background_color = '#f2f2f2'; //- var page_link_color = '#ea5b3a'; //- var title_background_color = '#FFFFFF'; //- var title_font_color = '#3a3a3a'; //- var button_background_color = '#ea5b3a'; //- var button_font_color = '#FFFFFF'; //- var body_background_color = '#ffffff'; //- var body_font_color = '#627373'; // theme 2 //- var page_font_color = '#333B41'; //- var page_background_color = '#FFFFFF'; //- var page_link_color = '#4b99d7'; //- var title_background_color = '#e4e6e8'; //- var title_font_color = '#333B41'; //- var button_background_color = '#ffc817'; //- var button_font_color = '#272b2d'; //- var body_background_color = '#ffffff'; //- var body_font_color = '#333B41'; // theme 3 //- var page_font_color = '#31353c'; //- var page_background_color = '#FFFFFF'; //- var page_link_color = '#0090B0'; //- var title_background_color = '#31353c'; //- var title_font_color = '#FFFFFF'; //- var button_background_color = '#0090B0'; //- var button_font_color = '#ffffff'; //- var body_background_color = '#ffffff'; //- var body_font_color = '#31353c'; </script> <body id="body-login"> <div class="js-viewport"> <div class="l-viewport"> <div class="l-main"> <header class="l-header js-header"> <div class="c-wrapper"> <div class="l-header__logo"> <a class="l-header__logo__hit" href="https://www.epochtimes.jp" target="_blank"><img class="js-object-fit" src="/faq/31c8ba08ea6b68b75b68c550ac76a1f026601925/img-acquisition/?file_hash=3a8aaf0b9c419d217e1f0e793443692f49a10115.png&type=design" alt="よくある質問" style="width: auto;" /></a> </div> <div class="l-header__title"> <a class="l-header__title__hit" href="/q/customer-help-center/" title="よくある質問"> <p class="l-header__title__text"> よくある質問 </p> </a> </div> </div> </header> <div class="l-content"> <div class="c-wrapper-narrow"> <div class="p-site-description"> 大紀元エポックタイムズ・ジャパン ヘルプセンターへようこそ！<br><br>＜FAQにお問い合わせ内容がない場合や、解決しない場合＞<br>お気軽に＜<a href="https://epochtimes.tayori.com/f/sendrequest/" >お問い合わせフォーム</a>＞よりご連絡ください。 </div> </div> <div class="c-wrapper-narrow"> <form id="faq-search" method="get" action=""><input id="reservedActionPath" type="hidden" value="/q/customer-help-center/search/" /> <div class="p-search-form"> <div class="p-search-form__input"><input id="searchInput" class="p-search-form__input__field js-search-form__input__field" placeholder="検索ワードを入力" type="text" /> </div> <div class="p-search-form__btn"> <button><svg class="c-icon"><use xlink:href="#ca-search"></use></svg></button> </div> </div> </form> <div class="p-keywords"> <div class="p-keywords__list"> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/102986/"># 会員登録</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/104979/"># 定期購読</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/105247/"># 銀行振込</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/105258/"># 支払い</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/105141/"># メール認証</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/103004/"># ログイン</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/105167/"># パスワード</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/103006/"># マイページ</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/104978/"># 解約</a> </div> <div class="p-keywords__list__item"><a class="p-keywords__list__item__hit" href="/q/customer-help-center/tag/105277/"># 寄付</a> </div> </div> </div> </div> <script> document.addEventListener('DOMContentLoaded', function () { const searchForm = document.getElementById('faq-search') const searchBtn = document.querySelector('#faq-search button') const searchInput = document.getElementById('searchInput') const reservedActionPath = document.getElementById('reservedActionPath') if (searchForm) { searchBtn.onclick = function (e) { e.preventDefault(); if (searchInput.value !== '') { let getPath = reservedActionPath.value + searchInput.value + '/' location.href = getPath; } else { // no input value return false } } } else { return false } }); </script> <div class="type-2col"> <div class="c-cards"> <div class="c-cards__list"> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title"> <svg class="c-cards__list__item__head__title__icon"><use xlink:href="#ca-circle-user"></use></svg>会員登録 </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/105850/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644023/">無料会員に登録したい</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644046/">アカウントのログイン方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644047/">アカウントのログアウト方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644048/">ログインしたかどうかの確認方法</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title"> <svg class="c-cards__list__item__head__title__icon"><use xlink:href="#ca-diamond"></use></svg>定期購読 </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107403/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/651497/">お試し期間はありますか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644024/">有料会員（購読会員）に登録したい</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/651496/">法人契約はありますか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/651493/">動画の視聴は有料会員限定のサービスなのでしょうか？</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title"> <svg class="c-cards__list__item__head__title__icon"><use xlink:href="#ca-list"></use></svg>契約状況 </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/105853/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644025/">利用中のサービス・契約状況の確認方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644049/">マイページを開く方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/651494/">有料会員と無料会員はどのように識別されますか？</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title">ニュースレター </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/112133/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/644030/">ニュースレターの配信・停止方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/683250/">無料登録会員でもニュースレター受信できますか</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/683251/">会員登録済だがニュースレター受信できない時がある</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title">寄付 </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107766/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660793/">大紀元に寄付したい</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660796/">寄付は確定申告の所得又は税額控除の対象になりますか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660792/">月額寄付継続決済の解約方法について</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660794/">毎月定額の寄付をしていますが、すべてのコンテンツにアクセスできるのでしょうか？</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title"> <svg class="c-cards__list__item__head__title__icon"><use xlink:href="#ca-payment"></use></svg>お支払い </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107456/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660102/">支払方法は？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660103/">クレジットカード情報の変更方法</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/661965/">「支払い方法を更新します」をクリックしても反応しない</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/661967/">購読料金の領収書を発行してもらえますか？</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title">ご利用に際しての規約 </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107763/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660782/">紙面に掲載された写真が欲しいのですが</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660783/">記事の転載はできますか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660784/">住所、電話番号など個人情報が漏れないか心配です</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title">大紀元エポックタイムズ・ジャパンについて </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107764/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660785/">大紀元エポックタイムズ・ジャパンを購読する意味は何ですか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660786/">読者がエポックタイムズに期待できることは何でしょうか？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660787/">エポックタイムズと法輪功の関係は？</a> </li> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660789/">他の媒体と大紀元エポックタイムズ・ジャパンの根本的な違いは何ですか？</a> </li> </ul> </div> </div> </div> <div class="c-cards__list__item js-cards__list__item"> <div class="c-cards__list__item__head js-cards__list__item__head"> <p class="c-cards__list__item__head__title">お問合わせ </p> <div class="c-cards__list__item__head__more"><a class="c-cards__list__item__head__more__hit" href="/q/customer-help-center/category/107765/">もっと見る</a> </div> </div> <div class="c-cards__list__item__body"> <div class="p-articles"> <ul class="p-articles__list"> <li class="p-articles__list__item"><a class="p-articles__list__item__hit" href="/q/customer-help-center/detail/660791/">各種お問い合わせ窓口</a> </li> </ul> </div> </div> </div> </div> </div> <div class="p-share-btns-wrapper"> <div class="p-share-btns"> <ul class="p-share-btns__list"> <li class="p-share-btns__list__item p-share-btns__list__item--facebook"> <a class="p-share-btns__list__item__hit" href="http://www.facebook.com/sharer.php?u=https://epochtimes.tayori.com/q/customer-help-center" title="Facebookでシェア" onClick="window.open(encodeURI(decodeURI(this.href)),'_blank','width=550, height=450, personalbar=0, toolbar=0, scrollbars=1, resizable=!'); return false;"> <div class="p-share-btns__list__item__icon"> <svg><use xlink:href="#sn-facebook"></use></svg> </div> <div class="p-share-btns__list__item__title"> <div class="p-share-btns__list__item__title__inner"> <p class="p-share-btns__list__item__title__main"> Facebook </p> <p class="p-share-btns__list__item__title__sub"> SHARE </p> </div> </div> </a> </li> <li class="p-share-btns__list__item p-share-btns__list__item--twitter"> <a class="p-share-btns__list__item__hit" href="https://twitter.com/share?url=https://epochtimes.tayori.com/q/customer-help-center&text=よくある質問" title="Twitterでシェア" onClick="window.open(encodeURI(decodeURI(this.href)),'_blank','width=550, height=450, personalbar=0, toolbar=0, scrollbars=1, resizable=!'); return false;"> <div class="p-share-btns__list__item__icon"> <svg><use xlink:href="#sn-twitter"></use></svg> </div> <div class="p-share-btns__list__item__title"> <div class="p-share-btns__list__item__title__inner"> <p class="p-share-btns__list__item__title__main"> Twitter </p> <p class="p-share-btns__list__item__title__sub"> SHARE </p> </div> </div> </a> </li> <li class="p-share-btns__list__item p-share-btns__list__item--line"> <a class="p-share-btns__list__item__hit" href="https://timeline.line.me/social-plugin/share?url=https://epochtimes.tayori.com/q/customer-help-center" title="LINEで送る" target="_blank"> <div class="p-share-btns__list__item__icon"> <svg><use xlink:href="#sn-line"></use></svg> </div> <div class="p-share-btns__list__item__title"> <div class="p-share-btns__list__item__title__inner"> <p class="p-share-btns__list__item__title__main"> LINE </p> <p class="p-share-btns__list__item__title__sub"> 送る </p> </div> </div> </a> </li> <li class="p-share-btns__list__item p-share-btns__list__item--hatena"> <a class="p-share-btns__list__item__hit" href="http://b.hatena.ne.jp/add?url=https://epochtimes.tayori.com/q/customer-help-center" title="Hatenaでブックマーク" target="_blank"> <div class="p-share-btns__list__item__icon"> <svg><use xlink:href="#sn-hatena"></use></svg> </div> <div class="p-share-btns__list__item__title"> <div class="p-share-btns__list__item__title__inner"> <p class="p-share-btns__list__item__title__main"> Hatena </p> <p class="p-share-btns__list__item__title__sub"> BOOKMARK </p> </div> </div> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="pswp" tabindex="-1" role="dialog" aria-hidden="true"> <div class="pswp__bg"></div> <div class="pswp__scroll-wrap"> <div class="pswp__container"> <div class="pswp__item"></div> <div class="pswp__item"></div> <div class="pswp__item"></div> </div> <div class="pswp__ui pswp__ui--hidden"> <div class="pswp__top-bar"> <div class="pswp__counter"></div> <button class="pswp__button pswp__button--close" title="Close (Esc)"></button><button class="pswp__button pswp__button--fs" title="Toggle fullscreen"></button><button class="pswp__button pswp__button--zoom" title="Zoom in/out"></button> <div class="pswp__preloader"> <div class="pswp__preloader__icn"> <div class="pswp__preloader__cut"> <div class="pswp__preloader__donut"></div> </div> </div> </div> </div> <div class="pswp__share-modal pswp__share-modal--hidden pswp__single-tap"> <div class="pswp__share-tooltip"></div> </div> <button class="pswp__button pswp__button--arrow--left" title="Previous (arrow left)"></button><button class="pswp__button pswp__button--arrow--right" title="Next (arrow right)"></button> <div class="pswp__caption"> <div class="pswp__caption__center"></div> </div> </div> </div> </div> </div> </div> <script> var preview_flag = false; </script> <script src="/assets/customer_faq-dc2b99d2eeafd7b910271f2c37c1afa7a4ead0a4e44a6c7f5d7915706f3a02ff.js"></script> </body> </html>