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class="globalnav-link-text">Apple</span></a></li><li data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none" class="globalnav-item globalnav-menu"><div data-topnav-flyout="menu" class="globalnav-flyout"><div class="globalnav-menu-list"><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/tn/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 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data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/tn/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 8.454h1.008v-6.316h-1.008zm-.199-8.237c0-.387.316-.704.703-.704s.703.317.703.704c0 .386-.316.703-.703.703s-.703-.317-.703-.703z"></path></svg></span><span class="globalnav-link-text">iPad</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/tn/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/fr-tn/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Assistance" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 62 44" width="62" xmlns="http://www.w3.org/2000/svg"><path d="m6.7246 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1171 8.4551h-1.1074zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm8.3349-3.1113c1.3242 0 2.2441.6562 2.3789 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2.3555-1.8399zm3.7768-1.8106c0-.3867.3164-.7031.7031-.7031s.7031.3164.7031.7031-.3164.7031-.7031.7031-.7031-.3164-.7031-.7031zm.1993 1.9219h1.0078v6.3164h-1.0078zm5.0185-.1113c1.3242 0 2.2441.6562 2.3789 1.6934h-.9961c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3555-1.8399zm5.3233-1.5235v1.6348h1.4062v.8438h-1.4062v3.5742c0 .7441.2812 1.0605.9375 1.0605.1816 0 .2812-.0059.4688-.0234v.8496c-.1992.0352-.3926.0586-.5918.0586-1.3008 0-1.8223-.4805-1.8223-1.6875v-3.832h-1.0195v-.8438h1.0195v-1.6348zm2.4345 6.1817c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.324h-.9609v-.9316h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246-.0001-2.1328-.7266-2.1328-1.8809zm4.125-.586v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0002 1.8047-.6795 1.8047-1.5819zm2.7515-3.9609h.9609v.9961h.0938c.3164-.6973.9316-1.1074 1.8984-1.1074 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0078v-3.8438c0-1.1367-.4805-1.6758-1.4883-1.6758s-1.6582.6738-1.6582 1.7812v3.7384h-1.0078zm11.0889 1.9336c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm7.5791 2.748c-.293 1.0781-1.2773 1.7461-2.6602 1.7461-1.752 0-2.8477-1.2656-2.8477-3.2637 0-1.9863 1.1133-3.2754 2.8477-3.2754 1.7051 0 2.7422 1.2129 2.7422 3.1758v.3867h-4.541v.0469c.0527 1.248.75 2.0391 1.8223 2.0391.8145 0 1.3652-.2988 1.6289-.8555zm-4.459-2.0449h3.4805c-.0234-1.1191-.6914-1.8574-1.6934-1.8574-1.0078 0-1.711.7383-1.7871 1.8574z"></path></svg></span><span class="globalnav-link-text">Assistance</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - where-to-buy" class=" globalnav-item globalnav-item-where-to-buy globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/tn/buy/" data-globalnav-item-name="where-to-buy" data-topnav-flyout-trigger-compact="true" data-analytics-title="where to buy" data-analytics-element-engagement="hover - where to buy" aria-label="Où acheter" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-where-to-buy"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 62 44" width="62" xmlns="http://www.w3.org/2000/svg"><path d="m8.3878 21.767c0 2.7012-1.4648 4.4297-3.8789 4.4297-2.4258 0-3.8789-1.7227-3.8789-4.4297 0-2.7188 1.4883-4.4238 3.8789-4.4238 2.4024 0 3.8789 1.7109 3.8789 4.4238zm-6.6738 0c0 2.0977 1.0371 3.457 2.7949 3.457 1.7344 0 2.7949-1.3594 2.7949-3.457 0-2.1152-1.0664-3.4512-2.7949-3.4512-1.7226.0001-2.7949 1.336-2.7949 3.4512zm13.3628 4.2305h-.9609v-.9902h-.0938c-.3164.7031-.9902 1.1016-1.957 1.1016-1.418 0-2.1562-.8438-2.1562-2.3379v-4.0898h1.0078v3.8438c0 1.1367.4219 1.6641 1.4297 1.6641 1.1133 0 1.7227-.6621 1.7227-1.7695v-3.7383h1.0078v6.3162zm-4.3946-9.1875h1.207l1.0371 1.9922h-.8906zm9.0645 7.418c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9316h-.0938c-.4102.6738-1.1016 1.043-1.9453 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src="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.umd.js" ></script> <div id="app"> <div class="main section viewport-content" role="main" id="content"> <div id="sections" class=> <h1 class="gb-header">Résolution des problèmes de Wi-Fi et de Bluetooth dus à des interférences sans fil</h1> <p class="subheader gb-subheader">Les interférences sans fil peuvent occasionner des déconnexions ou une baisse des performances des appareils Wi-Fi et Bluetooth. Vous pouvez cependant prendre certaines mesures pour les atténuer ou les éliminer.</p> <h2 class="gb-header">Symptômes liés aux interférences sans fil</h2> <p class="gb-paragraph">Les symptômes suivants peuvent être liés à des interférences affectant le signal Wi-Fi ou Bluetooth :</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">L’appareil ne parvient pas à se connecter ou à rester connecté.</p></li><li class="gb-list_item"><p class="gb-paragraph">La connexion est lente et <span class='inline-icon gb-inline-icon'>l’intensité du signal<img class="gb-inline-icon-image" alt="No alt supplied for Image" src="https://cdsassets.apple.com/live/7WUAS350/images/os-x/yosemite-disconnected_icon.png" height="64" width="88" style="max-width: 18px"/></span> est faible</p></li><li class="gb-list_item"><p class="gb-paragraph">Le signal audio Bluetooth saute, est saccadé, se coupe ou contient des parasites ou un bourdonnement.</p></li><li class="gb-list_item"><p class="gb-paragraph">Le déplacement du pointeur est imprévisible ou instable.</p></li></ul> <h2 class="gb-header">Comment atténuer les interférences sans fil</h2> <p class="gb-paragraph">Les étapes générales ci-dessous peuvent vous aider à améliorer la qualité et l’intensité du signal sans fil reçu :</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Rapprochez votre appareil Wi-Fi de votre routeur Wi-Fi. Rapprochez les appareils Bluetooth qui se connectent les uns aux autres. </p></li><li class="gb-list_item"><p class="gb-paragraph">Évitez d’utiliser vos appareils sans fil à proximité de sources d’interférences courantes, telles que des câbles d’alimentation, des fours à micro-ondes, des lampes fluorescentes, des caméras vidéo sans fil et des téléphones sans fil.</p></li><li class="gb-list_item"><p class="gb-paragraph">Réduisez le nombre d’appareils actifs fonctionnant sur la même bande de fréquences sans fil. Les appareils Bluetooth et Wi-Fi opèrent sur la bande 2,4 GHz, mais de nombreux appareils Wi-Fi peuvent également utiliser la bande 5 GHz. Si votre routeur Wi-Fi prend en charge les deux bandes, il peut être utile de connecter davantage d’appareils Wi-Fi à la bande 5 GHz. Certains routeurs bi-bandes gèrent cela automatiquement.</p></li><li class="gb-list_item"><p class="gb-paragraph">Configurez votre routeur Wi-Fi de manière à utiliser un autre canal Wi-Fi, ou lancez une détection afin de trouver le canal qui présente le moins d’interférences. La plupart des routeurs effectuent automatiquement cette détection lors du démarrage ou d’une réinitialisation.</p></li></ul> <p class="gb-paragraph">Si vous utilisez des périphériques USB 3 ou Thunderbolt 3 avec votre ordinateur, vous pouvez limiter les risques d’interférence avec les appareils sans fil situés à proximité :</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Utilisez un câble USB ou Thunderbolt 3 blindé de haute qualité avec chaque appareil.</p></li><li class="gb-list_item"><p class="gb-paragraph">Éloignez vos périphériques USB 3 ou Thunderbolt 3, y compris les concentrateurs USB, de vos appareils sans fil.</p></li><li class="gb-list_item"><p class="gb-paragraph">Évitez de placer des périphériques USB 3 ou Thunderbolt 3 sur votre Mac.</p></li><li class="gb-list_item"><p class="gb-paragraph">Éteignez tous les périphériques USB 3 non utilisés.</p></li></ul> <p class="gb-paragraph">Évitez les obstacles sur le trajet du signal sans fil. La présence d’une surface métallique entre votre ordinateur et votre souris Bluetooth, par exemple, peut nuire au bon fonctionnement de cette dernière. De même, un sol en béton armé entre votre routeur Wi-Fi et votre appareil Wi-Fi peut amoindrir les performances de la connexion.</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Potentiel d’interférence faible : bois, verre et de nombreux matériaux synthétiques</p></li><li class="gb-list_item"><p class="gb-paragraph">Potentiel d’interférence moyen : eau, briques, marbre</p></li><li class="gb-list_item"><p class="gb-paragraph">Potentiel d’interférence élevé : plâtre, béton, verre blindé</p></li><li class="gb-list_item"><p class="gb-paragraph">Potentiel d’interférence très élevé : métal</p></li></ul> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Les informations se rapportant à des produits non fabriqués par Apple, ou à des sites Web indépendants qui ne sont ni contrôlés ni testés par Apple, sont fournies uniquement à titre indicatif et ne constituent aucune recommandation. Apple ne saurait être tenu responsable de problèmes liés à l’utilisation de tels sites ou produits tiers, ou à leurs performances. Apple ne garantit en aucune façon la fiabilité d’un site Web tiers ni l’exactitude des informations que ce dernier propose. <a href="https://support.apple.com/fr-fr/103190" class="gb-anchor">Contactez le fournisseur</a> pour plus d’informations.</p></div> </div> <div class='mod-date'> <span>Date de publication:</span> <time dateTime=août 30, 2023itemprop='datePublished'>août 30, 2023</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Avez-vous trouvé cet article utile ?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='A résolu mon problème'> Oui </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Inutile'> Non </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="La limite maximale des caractères est 250." /> <label id='feedback-label' data-no-label="Merci de nous en avoir informés." data-yes-label="Nous sommes ravis que cet article vous ait été utile." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="Comment pouvons-nous rendre cet article plus utile ? 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