How to Renew Your Support Subscription

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dropdown__suse_adaptive_telco_infrastructure_platform"> <div class="dropdown__products l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__products-nav-link" href = "https://www.suse.com/products/edge-for-telco/"> <div> <span>SUSE Edge for Telco</span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> <a href="https://www.suse.com/solutions/edge-computing/" title="AI" class="dropdown__product-nav-link"> <img src="https://www.suse.com/assets/img/icons/AI-one-color.svg" alt="Icon" > AI </a> </div> <ul class="dropdown__product-nav"> <li class="dropdown__products-nav-item dropdown__suse_ai"> <div class="dropdown__products l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__products-nav-link" href = "https://www.suse.com/products/ai/"> <div> <span>SUSE AI</span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-xs-12"> <a href="https://www.suse.com/products/" id="enterprise-linux-cta" class="c1-btn c1-btn--secondary u-margin-auto"> All Products </a> </div> </div> </div> </div> </div> <div class="outer solutions"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Foundational </div> <ul class="dropdown__product-nav"> <li class="dropdown__solutions-nav-item dropdown__linux"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/linux/"> <img src="https://www.suse.com/assets/img/icons/Linux-one-color.svg" alt="Linux"/> <div> <span>Linux</span> <p> Run your business-critical apps on any environment </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__cloud_native"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/cloud-native/"> <img src="https://www.suse.com/assets/img/icons/Cloud-native-one-color.svg" alt="Cloud Native"/> <div> <span>Cloud Native</span> <p> Kubernetes management and cloud-native solutions </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__edge"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/edge/"> <img src="https://www.suse.com/assets/img/icons/Edge-one-color.svg" alt="Edge"/> <div> <span>Edge</span> <p> Edge computing platform </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__ai"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/ai/"> <img src="https://www.suse.com/assets/img/icons/AI-one-color.svg" alt="AI"/> <div> <span>AI</span> <p> AI Suite platform and applications </p> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Solutions </div> <ul class="dropdown__product-nav"> <li class="dropdown__solutions-nav-item dropdown__run_sap"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/run-sap-solutions/"> <div> <span>Run SAP</span> <p> Run & secure cloud and on-prem workloads </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__cn"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/public-cloud/"> <div> <span>Public Cloud</span> <p> Accelerate and innovate across your cloud environment </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__observability"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/observability/"> <div> <span>Observability</span> <p> Rapid, full-stack visibility in under 5 minutes </p> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__security"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/solutions/security/"> <div> <span>Security</span> <p> Secure your digital enterprise </p> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Industries </div> <ul class="dropdown__product-nav"> <li class="dropdown__solutions-nav-item dropdown__automotive"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/automotive/"> <div> <span>Automotive</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__telco"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/telco/"> <div> <span>Telecom</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__financial"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/banking-financial-services/"> <div> <span>Banking and Financial 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"dropdown__solutions-nav-link" href = "https://www.suse.com/sector/retail/"> <div> <span>Retail</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__tech"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/technology/"> <div> <span>Technology & Software</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__federal"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.ranchergovernment.com/"> <div> <span>Federal</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__pharma"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/pharma/"> <div> <span>Pharma</span> </div> </a> </div> </div> </li> <li class="dropdown__solutions-nav-item dropdown__energy"> <div class="dropdown__solutions l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__solutions-nav-link" href = "https://www.suse.com/sector/energy/"> <div> <span>Energy</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer support"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Support </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__prod_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://scc.suse.com/home"> <div> <span>Product Support</span> <p> SUSE Customer Center </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__premium_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/premium/"> <div> <span>Premium Support Services</span> <p> Dedicated support services from a premium team </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__long_term_support"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/products/long-term-service-pack-support/"> <div> <span>Long Term Services Support</span> <p> Stay on your existing product version </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__renew_subscription"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/renewals/"> <div> <span>Renew Your Support Subscription</span> <p> Partners with cloud providers </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__aws_amazon"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://aws.amazon.com/marketplace/search/results?searchTerms=suse"> <img src="https://www.suse.com/assets/img/icons/320px-Amazon3.svg" alt="AWS"/> <div> <span></span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__microsoft_azure"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://azure.microsoft.com/en-us/solutions/linux-on-azure/suse/"> <img src="https://www.suse.com/assets/img/icons/Microsoft_Azure3.svg" alt="Microsoft Azure"/> <div> <span></span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__google"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://console.cloud.google.com/marketplace/browse?q=SUSE"> <img src="https://www.suse.com/assets/img/icons/lockup_GoogleCloud_FullColor_rgb_139x24px 1.svg" alt="Google"/> <div> <span></span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Services </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__consulting"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/"> <div> <span>Consulting Services</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__training"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/training/"> <div> <span>Training & Certification</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__premium_technical"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/premium-technical-advisory/"> <div> <span>Premium Technical Advisory Services</span> </div> </a> </div> </div> </li> </ul> </div> </div> <div class="col-sm-4"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Resources </div> <ul class="dropdown__product-nav"> <li class="dropdown__support-nav-item dropdown__user_guide"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/support/handbook/"> <div> <span>SUSE Support User Guide</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__patches"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://download.suse.com/patch/finder/"> <div> <span>Patches & Updates</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__documentation"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://documentation.suse.com/"> <div> <span>Product Documentation</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__knowledgebase"> <div 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SUSE Linux Enterprise Server </p> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__drivers"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://drivers.suse.com/"> <div> <span>Driver Search</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__forums"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://forums.suse.com/"> <div> <span>Support Forums</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__dev_services"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/services/support-offerings/developer-services/"> <div> <span>Developer Services</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__beta"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/betaprogram/"> <div> <span>Beta Program</span> </div> </a> </div> </div> </li> <li class="dropdown__support-nav-item dropdown__security"> <div class="dropdown__support l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__support-nav-link" href = "https://www.suse.com/support/security/"> <div> <span>Security</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="outer partners"> <div class="mnavback"><i class="fa fa-angle-left fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Partners </div> <ul class="dropdown__product-nav"> <li class="dropdown__partners-nav-item dropdown__partners"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = "https://www.suse.com/partners/"> <div> <span>Partner Program</span> </div> </a> </div> </div> </li> <li class="dropdown__partners-nav-item dropdown__find_partner"> <div class="dropdown__partners l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__partners-nav-link" href = 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fa-2x"></i> <span class="goback">Back</span></div> <div class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> Communities </div> <ul class="dropdown__product-nav"> <li class="dropdown__communities-nav-item dropdown__blog"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = "https://www.suse.com/c/blog/"> <div> <span>Blog</span> </div> </a> </div> </div> </li> <li class="dropdown__communities-nav-item dropdown__forum"> <div class="dropdown__communities l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__communities-nav-link" href = 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class="dropdown"> <div class="container-fluid l-flex l-flex--align-stretch"> <div class="col-xs-12"> <div class="col-sm-12"> <div class="innercol"> <div class="t1-heading-5 dropdown__product-nav-item dropdown__product-nav-item--title u-margin-bottom-small"> About </div> <ul class="dropdown__product-nav"> <li class="dropdown__about-nav-item dropdown__about"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/company/about/"> <div> <span>About</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__leadership"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/leadership/"> <div> <span>Leadership</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__careers"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/careers/"> <div> <span>Careers</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__newsroom"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/news/"> <div> <span>Newsroom</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__success"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/success/"> <div> <span>Success Stories</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__ir"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://ir.suse.com/"> <div> <span>Investor Relations</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__social_impact"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/esg/"> <div> <span>Social Impact</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__brand"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://brand.suse.com/"> <div> <span>SUSE Logo and Brand</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__events"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.suse.com/events/"> <div> <span>Events</span> </div> </a> </div> </div> </li> <li class="dropdown__about-nav-item dropdown__merchandise"> <div class="dropdown__about l-flex l-flex--justify-start l-flex--align-start l-flex--nowrap"> <div class="l-flex--column l-flex--align-start"> <a class = "dropdown__about-nav-link" href = "https://www.susemerchandise.com/"> <div> <span>Merchandise Store</span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </nav> </header>  <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-D64V" height="0" width="0" style="display: none; visibility: hidden"></iframe> </noscript>   <main role="main" class=""> <div class="u-padding-top-bottom-mid-80" style="background: white url(/assets/img/renewals/top-banner.png) center center no-repeat; background-size: cover;"> <div class="container-fluid"> <div class="row"> <div class="col-md-6"> <h1 class="t1-heading-2 t1-heading-2--font-white u-margin-bottom">Renewing your SUSE Support Subscription.</h1> <div><p class="t1-heading-3 u-margin-bottom t1-heading-3--font-white">How do I renew?</p> <p class="t1-paragraph t1-paragraph--large t1-paragraph--font-white">To renew a subscription, the simplest option is to place a repeat order via the same purchase route as you used before. However, you are free to select a different partner or delivery route if that is more suitable to your needs.</p></div> </div> </div> </div> </div>    <div class="u-bkg-light-grey u-padding-bottom-top-mid-80"> <div class="l-container renew-subscription-2021"> <h2 class="t1-heading-2 u-margin-bottom-large u-center-text">Where do you renew your SUSE Subscriptions?</h2> <div class="l-grid l-grid--4-col l-grid--align-items-start"> <div class="l-grid__item"> <div class="card-num"> <span class="color-line u-bkg-persimmon"></span> <div class="card-num__content"> <div class="card-num__content--text"> <h4 class="t1-heading-4 u-margin-bottom">Want to talk directly to SUSE?</h4> <p class="t1-paragraph">Then either use our chat window or request a call back.</p> </div> <div> <a class="c1-btn pine-green--secondary" id="action" href="#" onclick="$('#renew-modal').modal('show'); return false;">Request a Call</a> </div> </div> </div> </div> <div class="l-grid__item"> <div class="card-num"> <span class="color-line u-bkg-blue"></span> <div class="card-num__content"> <div class="card-num__content--text"> <h4 class="t1-heading-4 u-margin-bottom">Need a SUSE partner to build a solution for?</h4> <p class="t1-paragraph">Our Partner Locator lets you search by partner type, location, and specialization.</p> </div> <div> <a class="c1-btn pine-green--secondary" href="/partners/find-partner/">Partner Locator</a> </div> </div> </div> </div> <div class="l-grid__item"> <div class="card-num"> <span class="color-line u-bkg-mine-shaft"></span> <div class="card-num__content"> <div class="card-num__content--text"> <h4 class="t1-heading-4 u-margin-bottom">Launch on Public Cloud?</h4> <p class="t1-paragraph">Get started by choosing your preferred cloud service provider.</p> <div class="l-flex cloud-providers-wrap"> <a href="https://www.suse.com/partners/alliance/aws/" style="width: 40px"><img src="/assets/img/partners/aws-logo.png" alt= "AWS Logo"/></a> <a href="https://www.suse.com/partners/alliance/google/" style="width: 90px"><img src="/assets/img/partners/google-cloud.png" alt= "GoogleCloud Logo" /></a> <a href="https://www.suse.com/partners/alliance/microsoft/" style="width: 60px"><img src="/assets/img/partners/Microsoft-Azure-Logo2.png" alt= "Microsoft Logo" /></a> </div> </div> <div> <div class="pseudoSelect"> <div class="prompt"><a href="#">Choose a cloud provider</a></div> <div class="choices"> <a href="/promo/cloud/public/azure/">Microsoft Azure</a> <a href="/promo/cloud/public/aws/">Amazon Web Services</a> <a href="/partners/alliance/google/">Google Compute Engine</a> </div> </div> </div> </div> </div> </div> <div class="l-grid__item"> <div class="card-num"> <span class="color-line u-bkg-jungle"></span> <div class="card-num__content"> <div class="card-num__content--text"> <h4 class="t1-heading-4 u-margin-bottom">Wanting to buy online?</h4> <p class="t1-paragraph">Use the SUSE Shop to buy SUSE products online.</p> </div> <div> <a class="c1-btn pine-green--secondary" href="/shop/">Buy Online Now!</a> </div> </div> </div> </div> </div> </div> </div>  <div class="p-elearning-join"> <div class="l-container"> <h2 class="headline t1-heading-2 t1-heading-2--center u-margin-bottom">Why should I renew with SUSE?</h2> <p class="subheadline t1-paragraph t1-paragraph--large t1-paragraph--center u-margin-bottom"> SUSE provides enterprise grade services and support on all active SUSE subscriptions within your organization. You can see your active subscriptions within the SUSE Customer Center. To make sure that your support services are continuous, you need to renew your subscriptions in time so we can guarantee you an uninterrupted service.</p> <p class="subheadline t1-paragraph t1-paragraph--large t1-paragraph--center">With a SUSE Subscription you enjoy:</p> <div class="l-flex l-flex--nowrap l-flex--justify-space-around l-flex--align-stretch p-elearning-join__card-container"> <div class="p-elearning-join__card"> <div class="p-elearning-join__card-border"></div> <div class="p-elearning-join__card-content"> <div class="p-elearning-join__card-content-number">01</div> <h3 class="t1-heading-3 title">Enhanced Security Protection</h3> <p>On average SUSE releases about 9 security patches every month. That’s over 100 per year. These allow you to proactively avoid security vulnerabilities and reduce risk.</p> </div> </div> <div class="p-elearning-join__card"> <div class="p-elearning-join__card-border"></div> <div class="p-elearning-join__card-content"> <div class="p-elearning-join__card-content-number">02</div> <h3 class="t1-heading-3 title">Excellent Support Service</h3> <p>You can have up to 24x7x365 access to our dedicated support teams depending upon the support level you have chosen.</p> <a href="/support/programs/subscriptions/">Check out here</a> </div> </div> <div class="p-elearning-join__card"> <div class="p-elearning-join__card-border"></div> <div class="p-elearning-join__card-content"> <div class="p-elearning-join__card-content-number">03</div> <h3 class="t1-heading-3 title">Access to Increased Functionality</h3> <p>Enjoy access to updates and service pack upgrades that improve stability, add new features and enhance existing functionality.</p> </div> </div> <div class="p-elearning-join__card"> <div class="p-elearning-join__card-border"></div> <div class="p-elearning-join__card-content"> <div class="p-elearning-join__card-content-number">04</div> <h3 class="t1-heading-3 title">Assure Subscriptions Compliancy</h3> <p>Avoid subscription gaps that may conflict with accepted compliance terms in your End User License Agreement (EULA) or contract terms for your installed SUSE product or services subscriptions</p> </div> </div> </div> </div> </div> <div class="u-bkg-jungle"> <div class="l-container products-page u-padding-bottom-top-mid-80"> <div class="l-grid l-grid--2-col l-grid--align-items-start"> <div> <h2 class="t1-heading-2 u-margin-bottom-tiny">Once you purchase your subscription:</h2> </div> <div class="content t1-paragraph t1-paragraph--large u-margin-bottom-tiny"> <p class="u-margin-bottom">Your subscription keys are automatically extended. A reinstall of the subscription would not be necessary.</p> <p>SUSE provides a 0-day delivery. When the order is invoiced, the renewing subscription is delivered and the support continuous. However, keep in mind that if you are ordering through a partner they may need time to process an order. So please make sure you order in time.</p> </div> </div> </div> </div> <div class="l-container u-padding-bottom-top-mid-80"> <div class="l-grid l-grid--2-col l-grid--align-items-start"> <div class="l-grid__item renewals-boxes-container"> <div class="u-bkg-dark-grey renewals-boxes"> <h2 class="t1-heading-4 t1-heading-4--font-white"><span>Get access to support and</span> <span>knowledge</span></h2> <a href="https://www.suse.com/support/kb/" class="c1-btn c1-btn--primary__dark u-margin-bottom">Read more</a> </div> <div class="header-end-line"> <div class="header-end-line-waterhole-blue"> </div> <div class="header-end-line-persimmon"> </div> <div class="header-end-line-mint"> </div> <div class="header-end-line-green"> </div> </div> </div> <div class="l-grid__item renewals-boxes-container"> <div class="u-bkg-dark-grey renewals-boxes"> <h2 class="t1-heading-4 t1-heading-4--font-white"><span>Manage your SUSE Subscription in </span><span>SUSE Customer Service</span></h2> <a href="https://scc.suse.com/login" class="c1-btn c1-btn--primary__dark u-margin-bottom">Login here</a> </div> <div class="header-end-line"> <div class="header-end-line-waterhole-blue"> </div> <div class="header-end-line-persimmon"> </div> <div class="header-end-line-mint"> </div> <div class="header-end-line-green"> </div> </div> </div> </div> </div>  <div class="p-elearning-faq"> <script> $(function() { $("#accordion").accordion({ heightStyle: "content" }); }); </script> <div class="l-container"> <h2 class="headline t1-heading-2 t1-heading-2--center">Useful FAQ’s around SUSE Support Subscriptions:</h2> <div id="accordion" class="accordion-container"> <h3><span class="faq-text"><span class="faq-number">01</span>How can I renew the subscriptions I own?</span></h3> <div> <p>The most common way of purchasing our products is by placing an order with your reseller of choice. You can find an accredited reseller <a href="https://partner.suse.com/directory/">right here</a>. If you need further information how to renew we advise you to contact your partner or email a Renewal Account Manager <a href="mailto:suse-renewals@suse.com">suse-renewals@suse.com</a>.</p> </div> <h3><span class="faq-text"><span class="faq-number">02</span> Where can I find prices and your full product catalog?</span></h3> <div> <p>As an open source company SUSE is working closely with the reseller community which will be able to assist you with prices. You can find a reseller near you <a href="https://partner.suse.com/directory/">here</a>.</p> </div> <h3><span class="faq-text"><span class="faq-number">03</span>How can I purchase additional products?</span></h3> <div> <p>Your reseller or Renewal Account Manager are happy to help. You can find their contacts here: <a href="https://partner.suse.com/directory/">SUSE Partner locator</a> and email a Renewal Account Manager <a href="mailto:suse-renewals@suse.com">suse-renewals@suse.com</a>.</p> </div> <h3><span class="faq-text"><span class="faq-number">04</span>Does SUSE offer special discounts and promotions?</span></h3> <div> <p>Special purchasing and licensing options are available to qualified educational institutions, non-profit organizations and government entities. Qualifying customers may take advantage of special discounts via their reseller Please contact your IT partner or Renewal Account Manager for assistance.</p> </div> <h3><span class="faq-text"><span class="faq-number">05</span>How can I get support?</span></h3> <div> <p>With every active standard or priority support subscription you can get support from our technical support team. Via <a href="https://scc.suse.com">SUSE Customer Center</a> you can open a Service Request. Before opening a ticket with our support team you can also have a look at our knowledgebase or community driven support forums. If you have an older version of a SUSE product then please visit product lifecycle <a href="/lifecycle/">https://www.suse.com/lifecycle/</a>.</p> </div> <h3><span class="faq-text"><span class="faq-number">06</span> Does SUSE offer discount if subscriptions are bought for a longer period?</span></h3> <div> <p>Indeed SUSE Subscriptions are available as one-, three- or five-year part numbers . Products bought for 3 or more years have typically a 10% discount and help you to reduce cost over a longer period and assure uninterrupted coverage and service.</p> </div> <h3><span class="faq-text"><span class="faq-number">07</span> I received an e-mail reminder from SUSE to renew products I own. What is this all about?</span></h3> <div> <p>We want you to continue to have access to the latest product versions, patches & updates and have access to technical support if needed. Only when your subscriptions are active can you use these benefits. Therefore we have an automated process to remind customers of their expiring products in order to avoid the risk of them being out of support.</p> </div> <h3><span class="faq-text"><span class="faq-number">08</span> Where can I find the activation codes and other information of the products I own?</span></h3> <div> <p>With every active standard or priority support subscription you can get support from our technical support team. Via <a href="https://scc.suse.com">SUSE Customer Center</a> you can open a Service Request. Before opening a ticket with our support team you can also have a look at our knowledgebase or community driven support forums. If you have an older version of a SUSE product then please visit product lifecycle <a href="/lifecycle/">https://www.suse.com/lifecycle/</a>.</p> </div> <h3><span class="faq-text"><span class="faq-number">09</span> Where can I find an overview of my current subscriptions?</span></h3> <div> <p>Your current subscriptions are maintained and visible at <a href="https://scc.suse.com">SUSE Customer Center</a> (SCC). Alternatively your Partner or Renewal Account Manager can assist you in creating a clear overview.</p> </div> <h3><span class="faq-text"><span class="faq-number">10</span> What type of subscription do I need for my environment? An introduction to SUSE licensing.</span></h3> <div> <p>Once you have purchased a product from SUSE, we will send you an email that confirms delivery to the email you provided to us on the original order. This e-mail contains automatic access to the <a href="https://scc.suse.com">SUSE Customer Center</a> (SCC). SCC lets you simply access product installation media, activation codes, technical support and product updates for all your supported subscriptions.</p> </div> <h3><span class="faq-text"><span class="faq-number">11</span> When should I place my renewal order?</span></h3> <div> <p>We recommend to place your renewal order at least 10 days before the expiry date of your subscription. This will help to ensure your services are extended on time and you can continue to use all benefits without interruption.</p> </div> <h3><span class="faq-text"><span class="faq-number">12</span> I want to change quantities of my subscriptions – what do I need to do?</span></h3> <div> <p>Reach out to your partner or Renewal Account Manager for an updated offer.</p> </div> </div> </div> </div>  <div class="modal fade" id="renew-modal" tabindex="-1" role="dialog" aria-labelledby="renewModal"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true"><span class="talk-x">×</span></span></button> </div> <div class="modal-body"> <div class="row">  </div> </div> </div> </div> </div> <style type="text/css"> #header_letstalkrenewals { border: none; } #renew-modal .talk-x { font-size: 30px; color: #000; opacity: .5; } #renew-modal .modal-dialog { top: 3%; right:auto; max-width:95%; } @media (max-width: 785) { #renew-modal .modal-dialog { width:auto; right:auto; left:auto; max-width:none; margin:0 15px 0 15px; } } @media screen and (min-width: 800px) { #renew-modal .modal-dialog {width:790px;} } </style> <script type="text/javascript"> function resizeIframe(){ if ("header_letstalkrenewals" in window.frames && !navigator.userAgent.match(/MSIE \d\./i)) { // don't use for IE 9 var iframe_content_height = $('#header_letstalkrenewals').contents().find('#renew-modal').height() + 5; if (iframe_content_height > 5) $("#header_letstalkrenewals").css("height", (iframe_content_height) + "px"); //resize bug: setTimeout(function() { var new_iframe_content_height = $('#header_letstalkrenewals').contents().find('#renew-modal').height() + 5; if ( new_iframe_content_height > iframe_content_height ) { if (iframe_content_height > 5) $("#header_letstalkrenewals").css("height", new_iframe_content_height + "px"); } }, 10); } } $(function() { var isStage = (window.location.hostname.indexOf("stage") === 0 || window.location.hostname.indexOf("downloadstage") === 0 || window.location.hostname.indexOf("susefillstage") === 0 || window.location.hostname.indexOf("elearningstage") === 0 || window.location.hostname.indexOf('trainingstage') === 0) ? true : false; var isTest = (window.location.hostname.indexOf("wwwtest") === 0 || window.location.hostname.indexOf("downloadtest") === 0 || window.location.hostname.indexOf("susefilltest") === 0 || window.location.hostname.indexOf("elearningtest") === 0 || window.location.hostname.indexOf('trainingtest') === 0) ? true : false; var serverStr = ((isTest) ? 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