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Candid Customer Story | Salesforce US
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We celebrate when we hit our targets, and then we quickly pivot to ‘What’s next?’”</p>\n\n"},"path":"/nonprofit/candid","urlLoc":"us","curHref":"/nonprofit/candid/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1719611763210_17yc","name":"sf/text","attributes":{"blade_layout":"center","audience_segment":["customer","prospect"],"experiment_type":"content","headline":"Find Nonprofit solutions to meet your needs.","link_1":{"variant":"primary","url":"https://www.salesforce.org/nonprofit/","source":"standard-link","label":"Explore the Cloud"},"blade_background_type":{"kind":"standard_background","blade_background_color":"249, 240, 255"},"headline_size":"large","column_grid":"one"},"path":"/nonprofit/candid","urlLoc":"us","curHref":"/nonprofit/candid/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1718655088024_3qk","name":"sf/textmainbody","attributes":{"audience_segment":["customer","prospect"],"minimize_blade_spacing_bottom":true,"minimize_blade_spacing":true,"experiment_type":"content","headline":"About Candid","headline_size":"h2","description":"<p>Every year, millions of nonprofits spend trillions of dollars around the world. 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Through research, collaboration, and training, Candid connects people who want to change the world to the resources they need to do it.</p>\n"},"path":"/nonprofit/candid","urlLoc":"us","curHref":"/nonprofit/candid/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <!-- legacy nav component --> <hgf-c360nav locale=us search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1718648112357_17hy" data-blade-position="1" data-blade-name="sf/marquee" data-blade-variant="marquee" data-blade-source="www" data-blade-type="blade"> <section id="1718648112357_17hy" class="relative marquee--blade marquee--right-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine theme--light_gradient" data-module-track-impressions="" data-module-id="1718648112357_17hy" data-module-name="Candid" data-module-position="1" data-module-type="headline"> <div class="image__wrapper "> <img loading="eager" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?w=1024" class="image__asset" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?resize=1024,575 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/candid-feature-image-2-1680x944-1.webp?resize=1536,863 1536w" height="575" width="1024"/> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard "> <h1 class="headline marquee__headline--standard" style=" "> Candid </h1> <div class="blade__description"> <p>In 2019, GuideStar and Foundation Center merged into one nonprofit, Candid, running on one Salesforce ecosystem to scale its impact in the social sector.</p> </div> </header> <div class="cta_container flex flex--right ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://candid.org/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Learn more: Candid" href="https://candid.org/" target="_blank" rel="noopener" > Learn more <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </article> </div> </section> </div><div data-blade-id="1719862523534_svw" data-blade-position="2" data-blade-name="sf/textmainbody" data-blade-variant="textmainbody" data-blade-source="www" data-blade-type="blade"> <section id="1719862523534_svw" class="relative textmainbody--blade" > <div class="container"> <article class="grid grid_main text--left theme--light_gradient" data-module-id="1719862523534_svw" data-module-name="Shifting to Data-Driven and Digital, During a Pandemic" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="textmainbody__blade-heading grid grid_sub"> <h2 class="headline text__headline--large" style=" "> Shifting to Data-Driven and Digital, During a Pandemic </h2> </header> <div class="blade__description"> <p>For over 20 years, donors giving to U.S. nonprofits have used GuideStar profiles to inform their decisions. For more than twice that long, nonprofits seeking funding have turned to Foundation Directory—published by Foundation Center first in print, then online—to find grant opportunities. Many professionals in the nonprofit sector are just learning that the two organizations have joined forces to become Candid, a 501(c)(3) data, tools, and information service dedicated to helping change the world by giving people the information they need to do good.</p> <p>Merging the operations of the two established organizations was a challenge, but GuideStar and Foundation Center had some common ground: both successfully used Salesforce. Candid expanded use of Salesforce technologies to bring together everything from ecommerce and subscription management to marketing automation.</p> <p></p> </div> </article> </div> </section> </div><div data-blade-id="1718642683192_n6e" data-blade-position="3" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1718642683192_n6e" class="relative nup--blade layout--3 nup--card_statistic" > <div class="container container--min-spacing-bottom container--min-spacing-top"> <div class="grid grid_main nup nup__3 nup__gridThree no-header theme--light_gradient"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1718642696821_nj" data-module-position="1" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?w=586" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=300,294 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 64 </span> </div> <div class="card__caption"> to complete Salesforce buildout </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1719852143308_1bgy" data-module-position="2" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?w=586" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=300,294 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 2M </span> </div> <div class="card__caption"> contacts deduplicated and cleaned in 2020 </div> </div> </div> </div> </article> <article class="card card__3 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1719852164459_11yp" data-module-position="3" data-module-type="card_statistic" > <div class="card--card_statistic pbc-g-elevation-2 flex border-rad-16 "> <div class="card__content__wrapper"> <div class="card__background card__background--top"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?w=586" class="card__background-image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/stat-card-bg-01-min.webp?resize=300,294 300w" height="auto" width="100%"/> </div> <div class="card__copy__wrapper flex flex--column"> <div class="card__stat flex flex--jc-center"> <span class="card__stat-number"> 452K </span> </div> <div class="card__caption"> Service Cloud cases migrated </div> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1719862905361_tv1" data-blade-position="4" data-blade-name="sf/textmainbody" data-blade-variant="textmainbody" data-blade-source="www" data-blade-type="blade"> <section id="1719862905361_tv1" class="relative textmainbody--blade" > <div class="container"> <article class="grid grid_main text--left theme--light_gradient" data-module-id="1719862905361_tv1" data-module-name="One Ecosystem for a Unified View of Relationships & Programs" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="textmainbody__blade-heading grid grid_sub"> <h2 class="headline text__headline--large" style=" "> One Ecosystem for a Unified View of Relationships & Programs </h2> </header> <div class="blade__description"> <p>Foundation Center brought to the 2019 merger a history of successfully using Salesforce, first implementing Sales Cloud to manage major gifts, and later adding Marketing Cloud and Service Cloud. GuideStar used Sales Cloud, mainly to manage direct sales.</p> <p>Once the merger occurred, Candid staff members spent the rest of that year managing separate “classic” GuideStar and Foundation Center business systems, handling ecommerce, subscription services, email marketing, customer software, and so on. There was little transparency into the two nonprofits’ common donors and customers, or their sales and fundraising pipelines. It was unclear which staff members were interacting with which donors and when.</p> <p>Candid needed to get everything into one system that would provide a centralized view of all its constituents, including:</p> <ul> <li>subscribers</li> <li>donors who support Candid’s work</li> <li>nonprofits that submit information for their online profiles and earn Seals of Transparency</li> <li>individuals wanting to learn more about the nonprofit space</li> <li>professionals seeking skills training and industry news</li> <li>libraries and resource centers providing free access to Foundation Directory and other tools</li> </ul> <p>Beyond that, Candid wanted technology that would allow researchers to analyze and study the combined data, yielding insights into trends and opportunities in the social sector.</p> </div> </article> </div> </section> </div><div data-blade-id="1718655131009_nc" data-blade-position="5" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1718655131009_nc" class="relative nup--blade layout--1 nup--card_quote" > <div class="container"> <div class="grid grid_main nup nup__1 no-header theme--light_gradient"> <div class="cards cards--minimal no-quote-image-oneup"> <article class="card card__1 card__wrapper theme--light_gradient" data-module-track-impressions="" data-module-id="1718655149076_15al" data-module-name="Crystal Mandler," data-module-position="1" data-module-type="card_quote" > <div class="card--card_quote pbc-g-elevation-2 flex border-rad-16 no-quote-image-asset"> <div class="card_quote--no-asset"> <div class="card__content__wrapper"> <blockquote class="card__copy__wrapper"> <div class="card__quote-mark card__quote--us" aria-hidden="true"></div> <h3 class="card__headline" style=" "> We had two of everything. The only thing that we shared was the Salesforce CRM. That was the no-brainer.” </h3> <div class="tagline_wrapper"> <div class="name"> Crystal Mandler, </div> <div class="role_company"> Senior Director of Business Systems & Intelligence, CANDID </div> </div> </blockquote> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1719863037413_18z4" data-blade-position="6" data-blade-name="sf/textmainbody" data-blade-variant="textmainbody" data-blade-source="www" data-blade-type="blade"> <section id="1719863037413_18z4" class="relative textmainbody--blade" > <div class="container"> <article class="grid grid_main text--left theme--light_gradient" data-module-id="1719863037413_18z4" data-module-name="Combining Salesforce Solutions to Manage a Range of Stakeholder Needs" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="textmainbody__blade-heading grid grid_sub"> <h2 class="headline text__headline--large" style=" "> Combining Salesforce Solutions to Manage a Range of Stakeholder Needs </h2> </header> <div class="blade__description"> <p>In August 2020, Candid launched its combined Constituent Relationship Management (CRM) system, built on Sales Cloud and <a href="https://www.salesforce.org/nonprofit/" target="_self">Nonprofit Cloud</a>. Records in the system reflect 64 years of opportunities, including Foundation Center’s first grant in 1956.</p> <p><a href="https://www.salesforce.org/nonprofit/marketing-cloud/" target="_self">Marketing Cloud</a> powers the organization’s digital marketing campaigns. It also provides insights into which areas specific contacts have expressed interest in — by subscribing to a free newsletter, for example, or submitting a question to the “Ask the Online Librarian” service (which is built on a Salesforce <a href="https://www.salesforce.com/products/service-cloud/features/knowledge-base/?icid=SFORG:ngo-customer-story-body:" target="_blank" class="link__new-tab">knowledge base<img class="link__new-tab-icon" alt="Opens in a new window"></a>). Candid uses Marketing Cloud Account Engagement for marketing automation and lead management.</p> </div> </article> </div> </section> </div><div data-blade-id="1719863106809_13lo" data-blade-position="7" data-blade-name="sf/textmainbody" data-blade-variant="textmainbody" data-blade-source="www" data-blade-type="blade"> <section id="1719863106809_13lo" class="relative textmainbody--blade" > <div class="container"> <article class="grid grid_main text--left theme--light_gradient" data-module-id="1719863106809_13lo" data-module-name="Activating Data to Refine Products & Services" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="textmainbody__blade-heading grid grid_sub"> <h2 class="headline text__headline--large" style=" "> Activating Data to Refine Products & Services </h2> </header> <div class="blade__description"> <p>Candid’s team continues to build out these systems to meet their full potential. In early 2022, all GuideStar product records were migrated into the Salesforce platform, bringing the total subscriptions online to over 135,000.</p> <p>Service Cloud helps the migration team identify and fix problems quickly. “Service Cloud has been a great thermometer on these migrations,” said Tracy Waksler, Senior Director of Products. “As we bring certain subscription parts of our business online, we see right away in the case queue if we’ve got an issue.”</p> <p>Visibility into customers’ experiences — who needs more support, and where users get stuck — enables Candid to refine and improve its procedures, products, and help text. With detailed customer records, staff can proactively reach out to users with surveys about major changes, like an overhaul of Foundation Directory, for rapid feedback.</p> <p>Marketing Cloud Account Engagement automation and templates have made some email communications, like acknowledgments that a support request has been received, more automatic. This frees up staff resources for follow-up messages and phone calls to be more personalized.</p> <p>Marketing Cloud allows Candid to track the subscription lifecycles of customers. For small nonprofits that don’t work on grant writing year-round, an annual subscription to Foundation Directory would be an unnecessary expense. So Candid offers subscriptions on a month-by-month basis. Instead of creating a new account each time such customers cancel their paid subscription, then return a year later, this solution can track their overall history — and invite them to re-subscribe at the right time in that customer’s lifecycle.</p> <p>With customers wanting to get the maximum return on their first, short-term subscription, it’s critical to minimize the time they spend confused, frustrated, or waiting for customer support. The team has used Marketing Cloud to build onboarding journeys for new customers, to help ensure their first experience with a Candid product will be a positive one.</p> <p>Candid also has deployed <a href="https://slack.com/?icid=SFORG:ngo-customer-story-body:" target="_blank" class="link__new-tab">Slack<img class="link__new-tab-icon" alt="Opens in a new window"></a> and <a href="https://www.tableau.com/?icid=SFORG:ngo-customer-story-body:" target="_blank" class="link__new-tab">Tableau<img class="link__new-tab-icon" alt="Opens in a new window"></a>. Both are used for internal and external communication, and Tableau reports and visualizations also make it easier for teams to track their progress against specific goals. For example, nonprofits add information to their Candid profile (formerly their GuideStar profile) to communicate their mission and impact to potential donors, partners, and funders; the amount and type of data they submit determines which level Seal of Transparency they earn (Bronze, Silver, Gold, or Platinum). Sharing Diversity, Equity, and Inclusion (DEI) information is required for the Gold level, so Candid encourages nonprofits to achieve that level, using Tableau to monitor what successfully moves the needle.</p> <p>Waksler sees this as one more way insights from the Salesforce ecosystem are shaping Candid’s evolution. “It informs what we do with products, with customer success, what kinds of programs we start, what kinds of training we offer. It tells us where we get stuck…. We celebrate when we hit our targets, and then we quickly pivot to ‘What’s next?’”</p> </div> </article> </div> </section> </div><div data-blade-id="1719611763210_17yc" data-blade-position="8" data-blade-name="sf/text" data-blade-variant="text" data-blade-source="www" data-blade-type="blade"> <section id="1719611763210_17yc" class="relative text--blade" > <div class="container"> <article class="grid grid_main text__blade--link_below text--center theme--light_gradient" data-module-id="1719611763210_17yc" data-module-name="Find Nonprofit solutions to meet your needs." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> Find Nonprofit solutions to meet your needs. </h2> </header> <div class="text__blade-cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Explore the Cloud" data-link-url="https://www.salesforce.org/nonprofit/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Explore the Cloud: Find Nonprofit solutions to meet your needs." href="https://www.salesforce.org/nonprofit/" > Explore the Cloud </a> </pbc-button> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(249, 240, 255) 100%);"></div> </section> </div><div data-blade-id="1718655088024_3qk" data-blade-position="9" data-blade-name="sf/textmainbody" data-blade-variant="textmainbody" data-blade-source="www" data-blade-type="blade"> <section id="1718655088024_3qk" class="relative textmainbody--blade" > <div class="container container--min-spacing-bottom container--min-spacing-top"> <article class="grid grid_main text--left theme--light_gradient" data-module-id="1718655088024_3qk" data-module-name="About Candid" data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <header class="textmainbody__blade-heading grid grid_sub"> <h2 class="headline text__headline--large" style=" "> About Candid </h2> </header> <div class="blade__description"> <p>Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, Candid connects people who want to change the world to the resources they need to do it.</p> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=us origin=https://wp.sfdcdigital.com/en-us/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:18006649073" aria-label="Call Us"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Content Intent:Business as a Platform for Change","tagUuid":"b541516a-8960-4f09-ad95-fec83e739ba4","uuid":"db1727ac-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Marketing (Department)","tagUuid":"5cc3cbb0-e35a-434d-b2e5-08b1dbbd255f","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Topics:Marketing (Topics)|Nonprofit (Topics)","tagUuid":"3612cd14-4913-4619-a1ed-f3ab606af61f|ae41775f-cec1-4275-94c9-18e239edbbcf","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:Marketing Cloud|Nonprofit Cloud|Tableau","tagUuid":"94de41a5-93d3-4dd1-be94-e331cfa94889|4a51cee9-9968-4462-adf1-ca0b853eb121|29b6c954-34f1-4612-a64b-1a9529580729","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Industries:Nonprofit","tagUuid":"c9695da4-45e4-4805-8dae-c19eaef7add4","uuid":"db172792-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js"></script> <script type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www-emu/page-builder-miaw-ui/v1-stable/page-builder-miaw-ui.js"></script> <page-builder-miaw-ui org-id="00D000000000062" deployment-dev-name="page_builder_miaw_ui" messaging-url="https://org62.my.salesforce-scrt.com" /> <link rel="stylesheet" type="text/css" href="/IR3cNNYown0-jbzwiSRF3GxW/cNYDEc/AUBCdDwu/UDgI/TlkeTwxZ"><script src="/IR3cNNYown0-jbzwiSRF3GxW/cNYDEc/AUBCdDwu/BHME/IzQkenwp" async defer></script><div id="sec-overlay" style="display:none;"><div id="sec-container"></div></div></body></html>