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The State of Meetings 2024 | Calendly
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In this year’s report, Calendly takes a close look at how workers feel about meetings, and shares recommendations for making meetings better.</p></div></div><div data-testid="single-column-hero-reference-wrapper" class="sc-f3b61e0c-0 gKoYup"><div data-testid="video-player-wistia" class="sc-f3b61e0c-0 gGDUsl"><div data-testid="component-video-player" class="sc-f3b61e0c-0 sc-cc687942-0 jwfvmZ hryNKg"></div><div class="sc-f3b61e0c-0 sc-cc687942-1 DskM dFgmpB"><div class="sc-56cc6aab-0 ZxKWG"><div class="sc-f3b61e0c-0 igAYLr"><div data-testid="wistia-embed" class="sc-31b2db6-0 lmQfBW wistia_responsive_wrapper"><div class="wistia_embed wistia_async_2rxkwbzaqh videoFoam=true" style="position:absolute;height:100%;width:100%"></div><div class="sc-31b2db6-1 gCpuXx"></div></div></div></div></div></div></div></div></div></div></section><article class="sc-f3b61e0c-0 dlCsvw"><aside class="sc-f3b61e0c-0 jxoHTZ"><div class="sc-f3b61e0c-0 ckoakT"><div class="sc-f3b61e0c-0 gtSijo"><div 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contents</span></div></div><div class="sc-f3b61e0c-0 gkcevA"><div class="sc-f3b61e0c-0 chjyjY"><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">01</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">Most people feel like more meetings could help</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">02</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">How the meetings we attend impact our lives</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">03</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">The impact of meetings on our productivity</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">04</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">Effective time and calendar management</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">05</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">Speaking of generational differences …</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">06</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">Meeting etiquette depends on who and where you are</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">07</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">How different teams and roles experience meetings</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">08</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">Future focus: The role of AI in improving meetings</span></div></div></a><a tabindex="0" class="sc-bc1d6c7a-5 izMVZI"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 bRcBXk jthCbc table-content-container"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 hBeolU fQvDzq"><span class="sc-bc1d6c7a-4 dsdxWt">09</span></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-1 bRcBXk cShVeW"><span class="sc-ed1f50a8-0 bgGpum">How to make meetings better for everyone</span></div></div></a></div></div></div><div class="sc-f3b61e0c-0 sc-bc1d6c7a-2 djhrrY jthCbc"><div class="sc-f3b61e0c-0 sc-bc1d6c7a-0 gTLRrz fQvDzq"><svg class="sc-dbfdf281-0 loXitE sc-68fe34c-1 DOvUf" viewBox="0 0 13 7" fill="none" color="black" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.8434 0.256281C6.20603 -0.0854279 6.79397 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xmlns="http://www.w3.org/2000/svg" width="40" height="40" fill="none" viewBox="0 0 40 40"><path fill="#0B3558" d="M26.768 11.692H13.232V28.11l5.592-5.367L20 21.619l1.177 1.124 5.591 5.367V11.692ZM26.927 10c.202 0 .396.04.581.119.291.114.523.295.694.542.172.247.258.52.258.82v17.038c0 .3-.086.573-.258.82a1.49 1.49 0 0 1-.694.542c-.167.07-.361.106-.581.106-.423 0-.789-.141-1.098-.423L20 23.959l-5.83 5.605c-.317.29-.682.436-1.097.436-.202 0-.396-.04-.581-.119a1.49 1.49 0 0 1-.694-.542 1.403 1.403 0 0 1-.258-.82V11.482c0-.3.086-.573.258-.82a1.49 1.49 0 0 1 .694-.542c.185-.08.379-.119.581-.119h13.854Z"></path></svg></div>Table of contents</div><div class="sc-56cc6aab-0 sc-c953b839-4 dhLutP lmywUt"><svg class="sc-dbfdf281-0 loXitE sc-68fe34c-0 LWsZk" viewBox="0 0 13 7" fill="none" color="#0B3558" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.8434 0.256281C6.20603 -0.0854279 6.79397 -0.0854278 7.1566 0.256281L12.728 5.50628C13.0907 5.84799 13.0907 6.40201 12.728 6.74372C12.3654 7.08543 11.7775 7.08543 11.4148 6.74372L6.5 2.11244L1.58517 6.74372C1.22254 7.08543 0.634602 7.08543 0.271972 6.74372C-0.0906581 6.40201 -0.0906571 5.84799 0.271973 5.50628L5.8434 0.256281Z" fill="currentColor"></path></svg></div></div></span></button></div><div class="sc-c953b839-3 gEUXKx dropdown-list" role="listbox" aria-label="Available options"><div class="sc-c953b839-0 jGCfvn"><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">01</span><span class="sc-c953b839-6 gQRNGe">Most people feel like more meetings could help</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">02</span><span class="sc-c953b839-6 gQRNGe">How the meetings we attend impact our lives</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">03</span><span class="sc-c953b839-6 gQRNGe">The impact of meetings on our productivity</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">04</span><span class="sc-c953b839-6 gQRNGe">Effective time and calendar management</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">05</span><span class="sc-c953b839-6 gQRNGe">Speaking of generational differences …</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">06</span><span class="sc-c953b839-6 gQRNGe">Meeting etiquette depends on who and where you are</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">07</span><span class="sc-c953b839-6 gQRNGe">How different teams and roles experience meetings</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">08</span><span class="sc-c953b839-6 gQRNGe">Future focus: The role of AI in improving meetings</span></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 evVjBh gYNXIH"><span class="sc-bc1d6c7a-4 dsdxWt">09</span><span class="sc-c953b839-6 gQRNGe">How to make meetings better for everyone</span></a></div><div class="sc-c953b839-1 eyiqwT"><div class="sc-f3b61e0c-0 ffOKjw"><span class="sc-ed1f50a8-0 ckXVWV">Share:</span></div><div class="sc-f3b61e0c-0 dyqBUu"><a href="https://twitter.com/intent/tweet?text=https%3A//calendly.com/resources/guides/2024-state-of-meetings-report" target="_blank" class="sc-f3b61e0c-0 sc-dead82b3-0 biqGcR kTFTke"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24"><path d="M18.317 2h3.358l-7.334 8.438L23 21.879h-6.803l-5.301-6.935-6.097 6.935H1.442l7.863-9.012L1 2h6.98l4.815 6.361L18.317 2Zm-1.192 17.847h1.855L6.964 3.9H4.932l12.193 15.947Z"></path></svg></a><a 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18.67"><path d="M25.418 4.667a1.556 1.556 0 0 0-.32 0H3.322a1.55 1.55 0 0 0-.412.062l11.239 11.192 11.27-11.254Z"></path><path d="M26.569 5.748 15.244 17.026a1.556 1.556 0 0 1-2.193 0L1.828 5.833a1.556 1.556 0 0 0-.055.39v15.555a1.555 1.555 0 0 0 1.556 1.555h21.777a1.556 1.556 0 0 0 1.556-1.555V6.222a1.557 1.557 0 0 0-.093-.474ZM4.394 21.778h-1.08v-1.112l5.654-5.608 1.096 1.096-5.67 5.624Zm20.697 0h-1.089l-5.67-5.623 1.097-1.097 5.654 5.608.008 1.112Z"></path></svg></a><button aria-label="Copy link" class="sc-f3b61e0c-0 sc-dead82b3-0 biqGcR kTFTke"><svg xmlns="http://www.w3.org/2000/svg" width="23" fill="none" stroke="currentColor" viewBox="11.01 11.02 23.98 23.96"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2.438" d="M20.833 24.083a5.416 5.416 0 0 0 8.169.585l3.25-3.25a5.416 5.416 0 0 0-7.66-7.659l-1.863 1.853"></path><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2.438" d="M25.167 21.917a5.416 5.416 0 0 0-8.169-.585l-3.25 3.25a5.416 5.416 0 0 0 7.66 7.659l1.852-1.853"></path></svg></button></div></div></div></div><div class="sc-f3b61e0c-0 dZPwFr"><div data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 HYhmf"><div class="sc-c30890c1-0 hkGaab"><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">For this year’s State of Meetings report, Calendly surveyed 1,200 business leaders across roles, departments, industries, generations, company sizes, and regions about scheduling, meetings, and productivity.</p><p class="sc-56cc6aab-0 garYey">In 2024, we broadened our scope beyond last year’s “State of Scheduling” report to look at the broader meeting landscape: What types of meetings do people find most productive? How do meetings differ between remote and in-office workplaces? What cultural or generational differences dictate what kinds of meeting behaviors are appropriate?</p><p class="sc-56cc6aab-0 garYey">The results reveal some mixed feelings: Perhaps most notably, <b class="sc-ed1f50a8-0 jpSIhM">81% of respondents claimed more meetings would help them in some way</b> — while some also reported that meetings reduce their productivity, or negatively impact their work-life balance. </p><p class="sc-56cc6aab-0 garYey">Of course, not all meetings are created equal; there are good meetings and bad ones. <b class="sc-ed1f50a8-0 jpSIhM">Internal and external meetings are especially different animals.</b> The meetings people love to hate are more often poorly managed internal meetings, whereas external meetings like sales demos, interviews, customer calls, client appointments, and so on — Calendly’s focus, and often the focus of the professionals we surveyed — spell revenue for many businesses.</p><p class="sc-56cc6aab-0 garYey">The data confirms what we at Calendly have long believed: <b class="sc-ed1f50a8-0 jpSIhM">Meetings themselves are not the problem, and when we’re thoughtful about how we approach them, they can be the most enjoyable part of our workday.</b> Toward that end, we’ve paired these findings with expert recommendations for conducting better meetings, so we can work toward a more engaging, productive, impactful future.</p><div><div data-testid="switchback" class="sc-f3b61e0c-0 sc-73de0e54-0 fXwdnk cSCQQo"><div data-testid="switchback-content" class="sc-f3b61e0c-0 bGeTeC"><div class="sc-f3b61e0c-0 sc-bf1ec36c-0 iNwJQQ eCPFNz image-wrapper"><div data-testid="switchback-reference-wrapper" class="sc-56cc6aab-0 gJGnCc"><div data-testid="image" title="Get the corresponding slide deck" class="sc-f3b61e0c-0 sc-2ef303bd-0 cuMAXT kMJtHm next-image-wrapper"><img data-testid="image" alt="Get the corresponding slide deck" loading="lazy" width="2400" height="1350" decoding="async" data-nimg="1" 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Slides</span></a><a class="sc-4ee9260b-0 sc-4ee9260b-1 gGAVNl button-secondary" data-testid="secondary-button" href="https://assets.ctfassets.net/k0lk9kiuza3o/YWnzhGAguIFoyn11CsR75/fb5efae3de8ae64b85fe9763b8cce33c/2024_som_report_deck.pptx" rel="noreferrer noopener" target="_blank"><span class="sc-551cfd2a-0 gDFsIw">Access PowerPoint</span></a></div></div></div></div></div></div></div></div></div><div id="most-people-feel-like-more-meetings-could-help" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 hOmvUK"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>01</span><svg><use fill="#006BFF" href="/media/icons/brand-shapes.svg#filled-12"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">Most people feel like more meetings could help</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">When asked about the ways in which attending more meetings would help them in their jobs, only 9% of people said they’re in too many meetings for that to be possible.</p><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of respondents claimed adding more meetings would be beneficial to their work in some way.</p></div></div></div></div></div></div></div></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">How might more meetings help?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>The top three ways more meetings would help people in their jobs are engaging with management, connecting with colleagues, and increasing visibility into others’ projects and work.</span></div></div></div><p class="sc-56cc6aab-0 garYey">The majority also agreed that meetings are critical to making progress on team projects — 68% cited that as the most important reason for the meetings they attend.</p><p class="sc-56cc6aab-0 garYey">When asked which kinds of meetings are the most productive, the most common answers were when meeting time was used:</p><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">For planning, goal or direction-setting</p></li><li><p class="sc-56cc6aab-0 garYey">As a working session to problem solve or troubleshoot an issue</p></li><li><p class="sc-56cc6aab-0 garYey">To make a decision</p></li></ul><p class="sc-56cc6aab-0 garYey">… which was true for both internal and external meetings. </p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What’s true of the most productive meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><p class="sc-56cc6aab-0 garYey">Based on those findings alone, you might assume that as long as the meeting is being used to move work forward, agendas and follow-ups are just nice-to-haves.</p><p class="sc-56cc6aab-0 garYey">Not so fast.</p><p class="sc-56cc6aab-0 garYey">We also asked about what’s typically true of the <span class="sc-ed1f50a8-0 dsMKIa">least</span> productive meetings, and these were the top three (once again, consistent between both internal and external meetings):</p><ol class="sc-282845f5-2 gzijUl"><li><p class="sc-56cc6aab-0 garYey">No follow-up notes, summaries, or action items shared after the meeting</p></li><li><p class="sc-56cc6aab-0 garYey">Meeting is missing critical attendees and important decisions are stalled as a result</p></li><li><p class="sc-56cc6aab-0 garYey">No agenda or pre-reading materials provided ahead of time</p></li></ol><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What’s true of the least productive meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><p class="sc-56cc6aab-0 garYey">People reported feeling more engaged in meetings where they had an active role — especially brainstorming meetings and smaller meetings. During larger gatherings, such as “All Hands” meetings or presentations where the purpose is information sharing, people are less likely to be engaged.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What’s your engagement level for different types of meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>The number one thing you can do to encourage more active listening in your meetings? Ensure all attendees have an assigned role.</span></div></div></div><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">Since most people agree that meetings can be a good use of their time — provided they’re good meetings — the question isn’t “how can we have fewer meetings?” but rather, “How can we make sure our meetings are productive?” </p><p class="sc-56cc6aab-0 garYey">So what’s true of good meetings?</p><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">They provide opportunities to engage with peers and leaders</p></li><li><p class="sc-56cc6aab-0 garYey">Attendees get a better sense of the work that’s happening</p></li><li><p class="sc-56cc6aab-0 garYey">They drive work forward — meeting time is used for planning, goal setting, problem solving and/or decision making</p></li><li><p class="sc-56cc6aab-0 garYey">Agendas and/or pre-reads are shared ahead of time, and follow-ups are shared afterward</p></li><li><p class="sc-56cc6aab-0 garYey">Everyone who needs to be there is there (and people who don’t need to be there are not!)</p></li><li><p class="sc-56cc6aab-0 garYey">Attendees feel like they have an active role, or reason for being there</p></li></ul><p class="sc-56cc6aab-0 garYey">If you’re the one responsible for calling a meeting — especially a recurring meeting — one simple way you can improve everyone’s workday is to run through the above list. Is everything in it true of the meeting you’re running? If not, what needs to change?</p></div></div></div><div id="how-the-meetings-we-attend-impact-our-lives" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 cjMNDs"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>02</span><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-09"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">How the meetings we attend impact our lives</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Similar to last year, the majority of us are spending three or more hours per week in meetings:</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">How much time per week do you spend in work-related meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><p class="sc-56cc6aab-0 garYey">Most of us only have one or two meetings per day, although 46% have three or more meetings per day.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">How many work-related meetings do you attend each day?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><p class="sc-56cc6aab-0 garYey">These numbers go up for certain populations: </p><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">Half of sales professionals are in five or more hours of meetings every day</p></li><li><p class="sc-56cc6aab-0 garYey">The UK spends more time in meetings: 85% of UK workers spend three or more hours per week in meetings, compared to 78% of U.S. workers</p></li><li><p class="sc-56cc6aab-0 garYey">59% of enterprise employees spend five or more hours per week in meetings (compared to only 32% of SMB employees)</p></li></ul><p class="sc-56cc6aab-0 garYey">When we asked people how the number of meetings they attend each week impacts their work-life balance, we saw a fairly event split.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>“Meetings do not impact my work-life balance.”</span></div></div></div><p class="sc-56cc6aab-0 garYey">And fortunately, most people feel that in addition to the meetings they’re attending, they still have enough time for other work and their personal lives.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>“I have sufficient time for my work and personal life despite meetings.”</span></div></div></div><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">No one’s work-life balance should be suffering due to the number of meetings they’re in. Until everyone agrees that the meetings they’re in are worth their time, we have to hold ourselves and our organizations accountable for establishing standards for productive meetings. Steal <span class="sc-ed1f50a8-0 sc-282845f5-0 cyMOjg dGDcWx"><a class="sc-4ee9260b-0 sc-4ee9260b-1 hqqLgu button-link" data-testid="link-color-button" href="/blog/how-to-run-a-team-meeting"><span class="sc-551cfd2a-0 gDFsIw">these best practices</span></a></span> to make your organization’s meetings better for everyone!</p></div></div></div><div id="the-impact-of-meetings-on-our-productivity" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 jBWitG"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>03</span><svg><use fill="#004EBA" href="/media/icons/brand-shapes.svg#filled-11"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">The impact of meetings on our productivity</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Factors like role and company size impact how people feel about whether meetings make them more or less productive. A salesperson whose numbers depend on external meetings, for example, is going to feel differently than an educator with limited prep time! </p><p class="sc-56cc6aab-0 garYey">A slight majority agrees that the meetings they attend positively impact their productivity.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>55% of respondents reported their productivity is enhanced due to the meetings they’re in; 45% feel the time they spend in meetings each week reduces their overall productivity.</span></div></div></div><p class="sc-56cc6aab-0 garYey">Perhaps in an effort to offset their need for more non-meeting time to get work done — or as a way to deal with bad meetings, or meetings where they’re not needed — lots of people are multitasking during meetings, especially virtual ones.</p><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF hRUAwo"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 cWYPkE">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of workers report multitasking often (34%) or always (18%) during virtual meetings with 2+ attendees.</p></div></div></div></div></div></div></div></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">How often do you multitask in virtual meetings with 2+ attendees?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>Hats off to the 2% who would never dream of multitasking during a meeting.</span></div></div></div><p class="sc-56cc6aab-0 garYey">It’s more difficult to hide multitasking during in-person meetings, so only 35% of respondents multitask “very often” to “always” in those. <br/><br/>Younger workers are especially likely to multitask.</p><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF hRUAwo"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 cWYPkE">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of Gen Z workers are “always” or “very often” multitasking during virtual meetings, compared to 34% of Baby Boomers. During in-person meetings, 76% of Gen Z workers feel it’s acceptable to be on their phone for work-related tasks, compared to 55% of Boomers.</p></div></div></div></div></div></div></div></div><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">Everyone deserves to feel like meetings make them more productive, not less. When you notice attendees multitasking during a meeting, that’s your signal to take a step back and ask yourself how to make future versions of that meeting more productive for everyone. What’s happening (or not happening) during the meeting that makes people feel like their attention is better spent elsewhere? Can you run a survey to get feedback from attendees on what they find most and least useful about the meeting? Do you need to ensure more people have an assigned role? When you address the root causes of bad meetings, you’ll be a hero to everyone else who’s been suffering through them!</p></div></div></div><div id="effective-time-and-calendar-management" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 hOmvUK"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>04</span><svg><use fill="#006BFF" href="/media/icons/brand-shapes.svg#filled-02"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">Effective time and calendar management</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">The amount of time people spend on scheduling is a growing pain point.</p><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of respondents are spending at least three hours a week just scheduling meetings — up from 36% last year.</p></div></div></div></div></div></div></div></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">How much time per week do you spend scheduling work-related meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>6+ hours per week scheduling?! Oh, no. We implore you. Take a look at Calendly. Please.</span></div></div></div><p class="sc-56cc6aab-0 garYey">The numbers look better for workers in enterprise organizations, who are perhaps likely to have access to more sophisticated tooling (just 35% report spending 3+ hours per week scheduling meetings), and for Baby Boomers, who may have more senior roles that do not require as much active scheduling. (Only 24% spend 3+ hours per week scheduling).<br/><br/>Younger people, however, are more likely to set boundaries with their calendars and work than their Gen X and Baby Boomer counterparts.</p><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of Gen Z respondents establish regular boundaries with their calendars, compared to 53% of Millennials, 48% of Gen-Xers, and 48% of Baby Boomers.</p></div></div></div></div></div></div></div></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">Do you actively establish any guardrails or boundaries around your calendar or block time to protect specific periods for focused work or personal activities?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>Almost every Gen Z person we surveyed (98%!) at least occasionally creates boundaries on their calendar, compared to only 80% of Boomers.</span></div></div></div><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">Gen Z has it right! Boundaries are a good thing — they ensure you have time to get the actual work done. If your remote workforce is spread across several time zones, consider establishing “core meeting hours” to ensure you’re respecting everyone’s schedules. Ensure individuals feel comfortable and supported blocking out focus time for deep work. Most scheduling tools even have boundary-setting features baked in — encourage your team to take advantage of their tech stacks to set their working hours, shorten default duration times for meetings, add buffer time between meetings, and so on.</p></div></div></div><div id="speaking-of-generational-differences-" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 cjMNDs"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>05</span><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-03"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">Speaking of generational differences …</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Some of the most interesting findings, in our opinion, had to do with how different age groups experience meetings.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-3d-12"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Older workers are the least likely to believe that attending more meetings could help them in some way</h2></div><p class="sc-56cc6aab-0 garYey">While the majority still see value in benefits like increasing their visibility into others’ work, moving projects along, and connecting with colleagues, 37% of Boomers feel that they are already in enough or too many meetings for additional meetings to benefit them, compared to 16% of Millennials.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-3d-09"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Younger workers are more likely to report that the meetings they attend enhance their productivity</h2></div><p class="sc-56cc6aab-0 garYey">70% of Gen Z workers and 60% of Millennial workers said the number of meetings they’re in enhance their productivity, compared to only 44% of Gen X workers and 37% of Baby Boomer workers.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-3d-11"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">The older you are, the more likely you are to handwrite your meeting notes</h2></div><p class="sc-56cc6aab-0 garYey">63% of Boomers report taking notes by hand, compared to 54% of Gen Z and Millennials and 59% of Gen X. Millennials are most likely to use AI or automated transcription tools for notetaking (32%), followed by Gen Z (28%), Gen X (22%), and Baby Boomers (18%). 70% of Gen Z respondents said they type their notes; only 35% of Boomers do.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-3d-03"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Younger workers are particularly enthusiastic about using AI for productivity</h2></div><p class="sc-56cc6aab-0 garYey">When we asked what benefits of using AI for productivity they're most excited about, 64% of Gen Z and 59% of Millennials called out smart scheduling assistance (compared to 43% of Gen X and 40% of Boomers). Boomers were most likely to report being unsure or unexcited by using AI for productivity (24%), compared to 3% of Gen Z, 5% of Millennials, and 13% of Gen X.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-3d-14"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Boomers are the most focused on keeping the agenda on track</h2></div><p class="sc-56cc6aab-0 garYey">When asked when it’s appropriate to intervene during meetings, 65% of Boomers reported feeling it's appropriate to intervene “when the agenda is running off course or the current discussion is ‘over time’” (compared to 44% of Gen Z and Millennials, and 55% of Gen X).</p><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">The future is digital — and pro-meeting.</p><p class="sc-56cc6aab-0 garYey">All ages in the workforce need to be aware of generational differences, both accommodating others’ preferences and challenging themselves to try new ways of doing things.</p></div></div></div><div id="meeting-etiquette-depends-on-who-and-where-you-are" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 HYhmf"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>06</span><svg><use fill="#004EBA" href="/media/icons/brand-shapes.svg#filled-16"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">Meeting etiquette depends on who and where you are</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Another area we were fascinated to learn about: which behaviors different groups of people find acceptable or unacceptable during meetings.</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What’s OK vs. not OK to do during virtual work meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>Eating on camera, using phones for personal use, and taking a walk are the three least acceptable behaviors during virtual meetings; using phones for work, multitasking, and eating off camera are the three most acceptable behaviors.</span></div></div></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What’s OK vs. not OK to do during in-person meetings?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--><div class="sc-f3b61e0c-0 sc-b762ae3c-1 bRcBXk gxGEoV"><span>Personal phone use, side conversations, and eating are the three least acceptable in-person meeting behaviors. The three most acceptable behaviors are leaving the room to take a call, work-related phone use, and multitasking.</span></div></div></div><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#004796" href="/media/icons/brand-shapes.svg#filled-3d-12"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">U.S. workers skew slightly more accepting of various meeting behaviors than their U.K. counterparts</h2></div><p class="sc-56cc6aab-0 garYey">72% in the U.S. feel it’s OK to eat off camera, for example, compared to 64% in the U.K. And in person, 68% of U.S. workers are OK with using a phone for work compared to 60% of U.K. workers. 76% of U.S. respondents said it’s fine to leave the room to take an urgent call; that was only OK by 70% of U.K. respondents.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#004796" href="/media/icons/brand-shapes.svg#filled-3d-09"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Remote workers are more comfortable declining meetings</h2></div><p class="sc-56cc6aab-0 garYey">75% of workers in fully remote roles feel it’s appropriate to decline a meeting if it’s scheduled over another meeting — higher than people in fully onsite roles (63%) and people in hybrid roles (69%).</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#004796" href="/media/icons/brand-shapes.svg#filled-3d-11"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Education professionals are choosier about meeting times</h2></div><p class="sc-56cc6aab-0 garYey">68% feel it’s not OK to schedule during the lunch hour; 67% feel it’s not OK to schedule before 8 a.m.; and 72% feel it’s not OK to schedule after 5 p.m. Compare that to 53%, 55%, and 56% of tech workers, respectively.</p><div class="sc-f3b61e0c-0 cSTuxh"><div data-testid="shaped-icon" class="sc-56cc6aab-0 sc-7f09d1c7-0 kGaSfQ gDEMsI"><svg><use fill="#004796" href="/media/icons/brand-shapes.svg#filled-3d-03"></use></svg></div><h2 class="sc-e79fd7c4-0 cYipFs">Baby Boomers are less likely to approve of “al fresco” meetings</h2></div><p class="sc-56cc6aab-0 garYey">56% of Baby Boomers find sitting outdoors or away from the workstation during virtual meetings unacceptable, compared to 44% of Gen Z, 41% of Millennials, and 47% of Gen X workers.</p><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">The meeting behaviors people find acceptable or unacceptable are highly cultural and variable across organizations — the norm in a remote tech company is not going to be consistent with the norm in a small family business across the ocean. Consider your workplace’s culture, and the culture of those you meet with externally.</p></div></div></div><div id="how-different-teams-and-roles-experience-meetings" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 hOmvUK"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>07</span><svg><use fill="#006BFF" href="/media/icons/brand-shapes.svg#filled-10"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">How different teams and roles experience meetings</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Different professionals meet for different reasons — recruiters schedule lots of interviews; SDRs schedule lots of demos; CSMs schedule lots of customer calls. And those are just the external meetings!</p><p class="sc-56cc6aab-0 garYey">We cut all the data you see in this report by the departments we surveyed (of course, there are many others — this is just a snapshot!) to get a feel for how distinct roles experience meetings.</p><h3 class="sc-e79fd7c4-0 fxqxCH">Sales</h3><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">Sales professionals have the most meetings of every role we surveyed — half of them spend five or more hours in meetings every day.</p></div></div></div></div></div><div data-testid="banner-item-1" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd hNdjvR"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">The majority of salespeople admit they sometimes work longer hours due to the number of meetings they attend. (Makes sense for commission-based roles — whatever it takes to close those deals!)</p></div></div></div></div></div><div data-testid="banner-item-2" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd kxoSTB"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">Sales have the highest percentage of meetings with people outside their organization. 41% of Sales pros report that at least 41% of their meetings are with external-only attendees.</p></div></div></div></div></div></div></div></div><h3 class="sc-e79fd7c4-0 fxqxCH"><br/>Customer support and success (CX)</h3><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF eUoA-di"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 gZwlDa">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">CX professionals have the lowest boundaries around their calendar time of all of the roles we surveyed, with 50% admitting they never or only occasionally create boundaries to safeguard specific time.</p></div></div></div></div></div><div data-testid="banner-item-1" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd hNdjvR"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF eUoA-di"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 gZwlDa">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">Out of all the roles we surveyed, CX spends the least amount of time scheduling meetings: 68% of CX professionals spend less than 2 hours per week on scheduling (compared to, for example, 50% of sales pros who fall into that category).</p></div></div></div></div></div><div data-testid="banner-item-2" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd kxoSTB"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF eUoA-di"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 gZwlDa">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of CX professionals report that at least 41% of their meetings are with internal-only attendees. CX has the highest proportion of meetings with people inside their organization. (HR is a close second, with 73% in that same group.)</p></div></div></div></div></div></div></div></div><h3 class="sc-e79fd7c4-0 fxqxCH"><br/>Human resources</h3><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF hRUAwo"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 cWYPkE">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">of HR professionals believe that the meetings they attend impact their work-life balance.</p></div></div></div></div></div><div data-testid="banner-item-1" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd hNdjvR"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF hRUAwo"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 cWYPkE">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">HR professionals reported the highest productivity enhancement for team projects: 71% feel the number of meetings they attend positively impacts their ability to move team projects forward.</p></div></div></div></div></div></div></div></div><h3 class="sc-e79fd7c4-0 fxqxCH"><br/>Marketing</h3><div data-testid="banner" class="sc-56cc6aab-0 gIGsVu"><div data-testid="banner-content" class="sc-f3b61e0c-0 slnbl"><div data-testid="banner-items-cards" class="sc-56cc6aab-0 sc-78e99530-0 gPyttR elxXQh"><div data-testid="banner-item-0" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd edvvqV"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">Marketers were the likeliest to report that the meetings they attend help them move their individual projects forward — 69% of them believe that to be the case.</p></div></div></div></div></div><div data-testid="banner-item-1" class="sc-56cc6aab-0 sc-78e99530-1 dMBRsd hNdjvR"><div data-testid="stat-card" class="sc-f3b61e0c-0 sc-fbb8b23d-1 kCeygF gvtGUi"><div class="sc-f3b61e0c-0 eIdTvB"><p data-testid="stat-card-title" class="sc-13efd32-0 fMNvbS">%</p><div class="sc-f3b61e0c-0 eGIMZC"><div data-testid="stat-card-body" class="sc-56cc6aab-0 sc-8a9d4012-1 ejIxss fVpsyH"><p class="sc-56cc6aab-0 garYey">Marketers are the most likely to intervene during meetings “when someone asks a very unrelated question” — 41% feel that’s appropriate, compared to 32% of Sales or HR professionals.</p></div></div></div></div></div></div></div></div></div></div></div><div id="future-focus-the-role-of-ai-in-improving-meetings" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 cjMNDs"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>08</span><svg><use fill="#BB32D5" href="/media/icons/brand-shapes.svg#filled-14"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">Future focus: The role of AI in improving meetings</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">People are more excited about AI’s potential to make scheduling easier than they were just one year ago.</p><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img alt="[SoM] 2023 vs 2024 - Top 3 benefits" loading="lazy" width="1882" height="832" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/5lt5bAztxEHHhc73WTUXNc/afb04cf44edf5ea053b08c83bef966d2/SoM_Landing_page_graphic.png?q=85&fm=webp"/></div><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">What benefits of using AI for productivity are you most excited about?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><p class="sc-56cc6aab-0 garYey">People are also hungrier for AI’s potential to give them time back. Like last year, the top three areas respondents would invest AI-driven time savings include strategic planning, creative projects, and professional development. Unlike last year, close to half of all respondents indicated interest in this stuff — compared to only about 17% in 2023. That’s a big leap in a short time!</p><div data-testid="component-source-card-wrapper" class="sc-f3b61e0c-0 bRcBXk"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">If AI could significantly save you time at work, what would you choose to spend your freed-up time on instead?</h4><!--$--><canvas role="img" height="150" width="300"></canvas><!--/$--></div></div><hr class="sc-282845f5-3 hUlHGZ"/><div class="sc-f3b61e0c-0 cSTuxh"><div class="sc-f3b61e0c-0 HknMQ"><div class="sc-f3b61e0c-0 sc-2ef303bd-0 bRcBXk iixKhn next-image-wrapper"><img loading="lazy" width="32" height="32" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://images.ctfassets.net/k0lk9kiuza3o/2Pb3iHnLq4U0uMyfw3dbZS/7a8baa89ea5af6a8d852b23b746527c3/lightbulb-icon.svg"/></div></div><h2 class="sc-e79fd7c4-0 cYipFs">Takeaways and recommendations</h2></div><p class="sc-56cc6aab-0 garYey">AI isn’t just a buzzword anymore. We’re still in the midst of an AI boom, but now — with data showing, for example, increasing interest year over year in smart scheduling solutions — we know AI-powered solutions are more than a passing fad. They’re only going to grow in volume, in capabilities, and in value, as employees find their favorite ways to work AI into their workdays.</p></div></div></div><div id="how-to-make-meetings-better-for-everyone" data-testid="section" class="sc-c30890c1-1 sc-7045ffc6-0 jBWitG"><div class="sc-c30890c1-0 hkGaab"><div class="sc-5dcb8b04-0 eHEuOf"><div><span>09</span><svg><use fill="#004EBA" href="/media/icons/brand-shapes.svg#filled-12"></use></svg></div></div><h2 class="sc-e79fd7c4-0 fhSXuE">How to make meetings better for everyone</h2><div class="sc-56cc6aab-0 sc-b79dd8e7-0 ZxKWG jQHQTs"><p class="sc-56cc6aab-0 garYey">Whether we're building relationships or making decisions that drive results, meetings are an opportunity to work toward the goals and outcomes that motivate us at work. You can take steps before, during, and after each meeting to ensure you’re making the most of that opportunity:</p><h3 class="sc-e79fd7c4-0 fxqxCH">Before the meeting:</h3><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">Ask yourself what the objective of your meeting is, and whether it’s truly necessary to meet, or if your goal can be accomplished some other way (e.g., a Loom, an email, a direct message). Every meeting should have a clear goal that its attendees are uniquely positioned to help achieve.</p></li><li><p class="sc-56cc6aab-0 garYey"><span class="sc-ed1f50a8-0 sc-282845f5-0 cyMOjg dGDcWx"><a class="sc-4ee9260b-0 sc-4ee9260b-1 hqqLgu button-link" data-testid="link-color-button" href="/blog/find-a-meeting-time"><span class="sc-551cfd2a-0 gDFsIw">Find a time that’s convenient for your attendees</span></a></span>.</p></li><li><p class="sc-56cc6aab-0 garYey">Share an agenda and any pre-reads, so everyone knows what the goal of the meeting is and how they’ll be expected to contribute. Define owners for each agenda item and give speakers advance notice (with reminders) so they can prepare. Set time boundaries for the topic so speakers know how much time will be dedicated to each topic.</p></li><li><p class="sc-56cc6aab-0 garYey">Automate your meeting reminders and ask pre-meeting questions with Calendly <span class="sc-ed1f50a8-0 sc-282845f5-0 cyMOjg dGDcWx"><a class="sc-4ee9260b-0 sc-4ee9260b-1 hqqLgu button-link" data-testid="link-color-button" href="/features/workflows"><span class="sc-551cfd2a-0 gDFsIw">Workflows</span></a></span>, so you can reduce no-shows and save time on admin tasks.</p></li></ul><h3 class="sc-e79fd7c4-0 fxqxCH">During the meeting:</h3><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">Set the tone — for a virtual meeting, consider playing some music or putting an “icebreaker” question on the screen for people to interact with in the chat.</p></li><li><p class="sc-56cc6aab-0 garYey">Keep an eye on the vibes. Are people multitasking or are they engaged? Do you see head nods? Don’t be afraid to get feedback and adjust on the fly — if you’ve been presenting for a while, pause and check in: “Is this helpful?” “What questions do you have?” Or ask the group to engage in the chat with a question or reactions. </p></li><li><p class="sc-56cc6aab-0 garYey">Stick to the agenda — when a topic is running over its allotted time, determine how to wrap up that conversation elsewhere so you can get to everything.</p></li><li><p class="sc-56cc6aab-0 garYey">Use AI recording and transcription tools to take notes, provide summaries and action items, and remove transactional tasks so team members can contribute to the discussion. These are especially helpful tools in remote work environments where attendees are distributed across time zones and moving quickly.</p></li></ul><h3 class="sc-e79fd7c4-0 fxqxCH">After the meeting:</h3><ul class="sc-282845f5-1 kpPyhy"><li><p class="sc-56cc6aab-0 garYey">Reference any recordings and summaries to ensure you captured all next steps. </p></li><li><p class="sc-56cc6aab-0 garYey">Follow through on the action items you documented during the meeting — not only will you be moving work forward, you’ll be assuring your attendees that the meeting was a good use of their time!</p></li><li><p class="sc-56cc6aab-0 garYey">Automate follow-up messages, including thank-yous for attending. </p></li><li><p class="sc-56cc6aab-0 garYey">Ask for feedback, then act on it. Run a quick survey or reach out to a few experienced people to share constructive feedback. If you receive feedback the meeting isn’t working, dig into the why. Share the feedback and proposed solutions with the group and ask for thoughts on how to make the meeting even better. And then (most importantly) follow through!</p></li></ul><p class="sc-56cc6aab-0 garYey">By being intentional in your preparation, execution, and follow-through, you can drive better outcomes and create more productive relationships both within and outside of your organization.</p><div><div data-testid="conversion-panel" class="sc-f3b61e0c-0 EXMrx"><div class="sc-f3b61e0c-0 LTIxi"><h2 data-testid="conversion-panel-title" class="sc-e79fd7c4-0 sc-96a23e0-2 iXmKOs eeJPxC">Get started with Calendly for free</h2><div data-testid="conversion-panel-body" class="sc-56cc6aab-0 sc-4f9563f4-1 sc-96a23e0-0 fhIGHa jwzpcO cGFlxx"><p class="sc-56cc6aab-0 garYey">Ready to make meetings better for you, your team, and everyone you meet with?</p><div class="sc-f3b61e0c-0 sc-282845f5-5 cQBIjQ iVuQvH button-container"><a class="sc-4ee9260b-0 sc-4ee9260b-1 eAOGjt button-primary" data-testid="primary-button" href="/signup"><span class="sc-551cfd2a-0 gDFsIw">Sign up for free</span></a></div></div></div><div class="sc-f3b61e0c-0 sc-96a23e0-1 fceOhY grrwWk"><p class="sc-56cc6aab-0 garYey">Ready to make meetings better for you, your team, and everyone you meet with?</p><div class="sc-f3b61e0c-0 sc-282845f5-5 cQBIjQ iVuQvH button-container"><a class="sc-4ee9260b-0 sc-4ee9260b-1 eAOGjt button-primary" data-testid="primary-button" href="/signup"><span class="sc-551cfd2a-0 gDFsIw">Sign up for free</span></a></div></div></div></div><h3 id="Appendix" class="sc-e79fd7c4-0 gCmFea">Appendix</h3><h3 class="sc-e79fd7c4-0 kYpstO">Methodology and definitions</h3><p class="sc-56cc6aab-0 garYey">Calendly’s State of Meetings Report was conducted by an independent research firm, Brand Over Matter, who fielded a survey from June 25 to July 25, 2024. The firm collected responses from 1,244 workers across the United States and United Kingdom within a variety of industries, roles, and sized companies. Participants were asked to self-identify job roles and titles, industries, company size, and working location.</p><div data-testid="component-slidebox" class="sc-56cc6aab-0 bYyeQI"><div class="sc-f3b61e0c-0 sc-faf3b270-0 jFnpge goNZgD"><h2 data-testid="slidebox-title" class="sc-e79fd7c4-0 eHaAtM">Demographic data</h2></div><div class="sc-56cc6aab-0 sc-ba24d368-3 hzQCul frXVam"><div class="sc-56cc6aab-0 sc-faf3b270-2 HsPQw ifqJTZ"><div data-testid="slide-tabs" class="sc-f3b61e0c-0 hbxtVf"><div class="sc-f3b61e0c-0 sc-63ddcd91-0 cGkieb cnyopB"><div role="combobox" aria-haspopup="listbox" aria-expanded="false" class="sc-56cc6aab-0 sc-230bef3b-0 hbDzQG"><div tabindex="0" class="sc-f3b61e0c-0 sc-230bef3b-4 sc-230bef3b-5 crckej ZMZkO bYvWCE"><button class="sc-4ee9260b-0 sc-4ee9260b-1 jstCwR sc-230bef3b-2 jQnHGV button-link" data-testid="link-color-button" aria-haspopup="listbox" aria-expanded="false" aria-label="Generation" tabindex="-1"><span class="sc-551cfd2a-0 gDFsIw"><div class="sc-f3b61e0c-0 bCrRVA">Generation<div class="sc-56cc6aab-0 sc-230bef3b-3 dhLutP ggDhYj"><svg class="sc-dbfdf281-0 loXitE sc-68fe34c-1 DOvUf" viewBox="0 0 13 7" fill="none" color="#006BFF" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.8434 0.256281C6.20603 -0.0854279 6.79397 -0.0854278 7.1566 0.256281L12.728 5.50628C13.0907 5.84799 13.0907 6.40201 12.728 6.74372C12.3654 7.08543 11.7775 7.08543 11.4148 6.74372L6.5 2.11244L1.58517 6.74372C1.22254 7.08543 0.634602 7.08543 0.271972 6.74372C-0.0906581 6.40201 -0.0906571 5.84799 0.271973 5.50628L5.8434 0.256281Z" fill="currentColor"></path></svg></div></div></span></button></div><div class="sc-6b14ecc2-3 sc-230bef3b-1 tERH jkRLzr dropdown-list" role="listbox" aria-label="Available options"><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Generation</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Location</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Job setting</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Company size</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Department</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Industry</p></a><a tabindex="0" class="sc-56cc6aab-0 sc-f1849f09-0 ePpFbZ cLlbXU"><p>Seniority level</p></a></div></div></div><div class="sc-f3b61e0c-0 fzGEDo"><button disabled="" aria-label="Scroll to the left" title="Scroll to the left" class="sc-6598e705-0 euOxhM"><svg class="sc-e0df03c0-0 sc-e0df03c0-1 kytjlr fPivfB" xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke="currentColor"><path d="M4.16666 10H15.8333" stroke-width="1.25" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10 4.16666L15.8333 10L10 15.8333" stroke-width="1.25" stroke-linecap="round" stroke-linejoin="round"></path></svg></button></div><div role="tablist" class="sc-f3b61e0c-0 sc-ba24d368-0 eYDicN kleBuk"><div class="sc-ba24d368-1 dpyOEs"><button role="tab" data-testid="slide-tab-0" aria-label="Generation-tab-:R3n9najsvacq:" aria-selected="true" aria-controls="tabpanel-generation-:R3n9najsvacq:" class="sc-ba24d368-2 dFVuys"><p data-testid="slide-tab-title" class="sc-13efd32-0 joPkyz">Generation</p></button><button role="tab" data-testid="slide-tab-1" aria-label="Location-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-location-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Location</p></button><button role="tab" data-testid="slide-tab-2" aria-label="Job setting-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-job-setting-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Job setting</p></button><button role="tab" data-testid="slide-tab-3" aria-label="Company size-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-company-size-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Company size</p></button><button role="tab" data-testid="slide-tab-4" aria-label="Department-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-department-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Department</p></button><button role="tab" data-testid="slide-tab-5" aria-label="Industry-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-industry-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Industry</p></button><button role="tab" data-testid="slide-tab-6" aria-label="Seniority level-tab-:R3n9najsvacq:" aria-selected="false" aria-controls="tabpanel-seniority-level-:R3n9najsvacq:" class="sc-ba24d368-2 dUmQpy"><p data-testid="slide-tab-title" class="sc-13efd32-0 ffxaGu">Seniority level</p></button></div></div><div class="sc-f3b61e0c-0 fzGEDo"><button disabled="" aria-label="Scroll to the right" title="Scroll to the right" class="sc-6598e705-0 euOxhM"><svg class="sc-e0df03c0-0 kytjlr" xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke="currentColor"><path d="M4.16666 10H15.8333" stroke-width="1.25" stroke-linecap="round" stroke-linejoin="round"></path><path d="M10 4.16666L15.8333 10L10 15.8333" stroke-width="1.25" stroke-linecap="round" stroke-linejoin="round"></path></svg></button></div></div></div><div class="sc-f3b61e0c-0 sc-faf3b270-1 ieaQjU dEgNWQ"><div data-testid="slidebox-card" class="sc-56cc6aab-0 sc-32ac5196-7 iLyWJl jiGZLN"><div id="tabpanel-generation-:R3n9najsvacq:" role="tabpanel" aria-labelledby="tab-0-:R3n9najsvacq:" data-testid="slidebox-tab-card" class="sc-f3b61e0c-0 sc-32ac5196-3 cXiGsS"><div class="sc-f3b61e0c-0 sc-32ac5196-2 ijQasg iKHa-dD"><div data-testid="slidebox-tab-image" class="sc-f3b61e0c-0 keeghb"><div class="sc-56cc6aab-0 jsJsis"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">Generation</h4><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--></div></div></div><div data-testid="slidebox-tab-content" class="sc-f3b61e0c-0 sc-32ac5196-1 kRulgi IFGQz"></div></div></div></div><div data-testid="slidebox-card" class="sc-56cc6aab-0 sc-32ac5196-7 iLyWJl jakGAV"><div id="tabpanel-location-:R3n9najsvacq:" role="tabpanel" aria-labelledby="tab-1-:R3n9najsvacq:" data-testid="slidebox-tab-card" class="sc-f3b61e0c-0 sc-32ac5196-3 cXiGsS"><div class="sc-f3b61e0c-0 sc-32ac5196-2 ijQasg iKHa-dD"><div data-testid="slidebox-tab-image" class="sc-f3b61e0c-0 keeghb"><div class="sc-56cc6aab-0 jsJsis"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">Location</h4><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--></div></div></div><div data-testid="slidebox-tab-content" class="sc-f3b61e0c-0 sc-32ac5196-1 kRulgi IFGQz"></div></div></div></div><div data-testid="slidebox-card" class="sc-56cc6aab-0 sc-32ac5196-7 iLyWJl jakGAV"><div id="tabpanel-job-setting-:R3n9najsvacq:" role="tabpanel" aria-labelledby="tab-2-:R3n9najsvacq:" data-testid="slidebox-tab-card" class="sc-f3b61e0c-0 sc-32ac5196-3 cXiGsS"><div class="sc-f3b61e0c-0 sc-32ac5196-2 ijQasg iKHa-dD"><div data-testid="slidebox-tab-image" class="sc-f3b61e0c-0 keeghb"><div class="sc-56cc6aab-0 jsJsis"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">Job setting</h4><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" 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keeghb"><div class="sc-56cc6aab-0 jsJsis"><div data-testid="source-card" class="sc-f3b61e0c-0 sc-b762ae3c-0 sc-6802b16c-0 bRcBXk kfHmFA kWrIiM"><h4 class="sc-e79fd7c4-0 JOKCG">Seniority level</h4><!--$--><div class="sc-f3b61e0c-0 bsgWaR"><canvas role="img" height="150" width="300"></canvas></div><!--/$--></div></div></div><div data-testid="slidebox-tab-content" class="sc-f3b61e0c-0 sc-32ac5196-1 kRulgi IFGQz"></div></div></div></div></div></div></div><p class="sc-56cc6aab-0 garYey">For media questions or inquiries, please contact <span class="sc-ed1f50a8-0 sc-282845f5-0 cyMOjg dGDcWx"><a class="sc-4ee9260b-0 sc-4ee9260b-1 hqqLgu button-link" data-testid="link-color-button" href="mailto:media@calendly.com" rel="noreferrer noopener" target="_blank"><span class="sc-551cfd2a-0 gDFsIw">media@calendly.com</span></a></span>.</p><p class="sc-56cc6aab-0 garYey">Download the slides: <span class="sc-ed1f50a8-0 sc-282845f5-0 cyMOjg dGDcWx"><a class="sc-4ee9260b-0 sc-4ee9260b-1 hqqLgu button-link" 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You can take steps before, during, and after each meeting to ensure you’re making the most of that opportunity:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Before the meeting:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Ask yourself what the objective of your meeting is, and whether it’s truly necessary to meet, or if your goal can be accomplished some other way (e.g., a Loom, an email, a direct message). Every meeting should have a clear goal that its attendees are uniquely positioned to help achieve.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://calendly.com/blog/find-a-meeting-time\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Find a time that’s convenient for your attendees\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Share an agenda and any pre-reads, so everyone knows what the goal of the meeting is and how they’ll be expected to contribute. Define owners for each agenda item and give speakers advance notice (with reminders) so they can prepare. Set time boundaries for the topic so speakers know how much time will be dedicated to each topic.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Automate your meeting reminders and ask pre-meeting questions with Calendly \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://calendly.com/features/workflows\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Workflows\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", so you can reduce no-shows and save time on admin tasks.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"During the meeting:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Set the tone — for a virtual meeting, consider playing some music or putting an “icebreaker” question on the screen for people to interact with in the chat.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Keep an eye on the vibes. Are people multitasking or are they engaged? Do you see head nods? Don’t be afraid to get feedback and adjust on the fly — if you’ve been presenting for a while, pause and check in: “Is this helpful?” “What questions do you have?” Or ask the group to engage in the chat with a question or reactions. \",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Stick to the agenda — when a topic is running over its allotted time, determine how to wrap up that conversation elsewhere so you can get to everything.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Use AI recording and transcription tools to take notes, provide summaries and action items, and remove transactional tasks so team members can contribute to the discussion. These are especially helpful tools in remote work environments where attendees are distributed across time zones and moving quickly.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"After the meeting:\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Reference any recordings and summaries to ensure you captured all next steps. \",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Follow through on the action items you documented during the meeting — not only will you be moving work forward, you’ll be assuring your attendees that the meeting was a good use of their time!\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Automate follow-up messages, including thank-yous for attending. \",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Ask for feedback, then act on it. 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Hero.png\",\"contentType\":\"image/png\"},\"__typename\":\"$undefined\",\"node_locale\":\"en-US\",\"createdAt\":\"2023-09-25T15:19:26.556Z\",\"id\":\"zAL6zsIN4XS6NtlRK5P1r\",\"sys\":\"$3c\"},\"hideOnMobile\":false,\"__typename\":\"componentImage\",\"node_locale\":\"en-US\",\"createdAt\":\"2023-09-25T15:19:54.690Z\",\"id\":\"dpVkGpMFkmEJoKSZ2Tjl8\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"dpVkGpMFkmEJoKSZ2Tjl8\",\"type\":\"Entry\",\"createdAt\":\"2023-09-25T15:19:54.690Z\",\"updatedAt\":\"2023-09-28T14:57:19.715Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":6,\"revision\":2,\"contentType\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"ContentType\",\"id\":\"componentImage\"}},\"locale\":\"en-US\"}},\"category\":[\"Company News\"],\"topic\":[\"Integrations\",\"Using Calendly\",\"Teams\"],\"title\":\"How AI is transforming what we think about productivity\",\"publishDate\":\"2023-09-28\",\"synopsis\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"By optimizing the meeting lifecycle, AI will maximize the effectiveness of every meeting.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"},\"body\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’re used to thinking about automations, essentially, as integrations across different systems. And while automations backed by AI certainly can and do make us more productive, AI requires us to think much bigger. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"AI broadens the definition of productivity itself. It asks us to look at how humans partner with systems — not just to increase efficiency, but to …\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… fill information gaps.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… ensure accuracy.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… reduce bias.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… create richer experiences.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… empower people to have greater autonomy and impact in their roles. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"… and more than that, some of which we’ve only begun to dream of. To be among the first to know what we’re dreaming up here at Calendly — more on that in a moment! — \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://calendly.com/landing/ai\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"underline\"}],\"value\":\"join the waitlist\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\".\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"internalName\":\"[Blog button] Join the AI waitlist\",\"type\":\"primary\",\"buttonSize\":\"large\",\"label\":\"Sign up for the waitlist\",\"iconPlacement\":\"right\",\"link\":\"https://calendly.com/landing/ai\",\"__typename\":\"componentButton\",\"node_locale\":\"en-US\",\"createdAt\":\"2023-09-22T16:27:25.741Z\",\"id\":\"17EcBnMdZAwFtdlFtIo5Ds\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"17EcBnMdZAwFtdlFtIo5Ds\",\"type\":\"Entry\",\"createdAt\":\"2023-09-22T16:27:25.741Z\",\"updatedAt\":\"2023-09-28T14:57:19.733Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":5,\"revision\":2,\"contentType\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"ContentType\",\"id\":\"componentButton\"}},\"locale\":\"en-US\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"More than productivity, more than automation\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Right now, we do our best to stitch together our most frequently used platforms to help us automate as many actions as possible. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"In an AI world, though, it hardly matters which platforms you choose. AI functions as a central nervous system, performing all those automations behind the scenes, aggregating data and insights and putting them in front of humans at the right place and time. The real game changer comes when AI is on autopilot, alerting its human partners when it’s time to engage. Rather than requiring endless integrations where data flows break down, transformative AI calls for people and technology to work hand-in-hand — the result being a better, more seamless experience for you \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"and\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" your users.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I don’t say all this cavalierly — AI is a big shift that requires a significant mindset reset. When calculators were invented, mathematicians panicked. When tractors were invented, farmers revolted. Of course, it’s easy now to acknowledge how these advancements created opportunities, versus removing them. We can’t see it yet with AI, because we’re still in its early days. But I’m confident it’s going to be a similar story here. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"AI isn’t going to replace humans, especially in scenarios where human interaction matters most (such as directly engaging with customers). 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That’s what we did a decade ago, by suggesting people start sharing scheduling links to find time together, versus going back-and-forth via email ad nauseum. (A few folks still aren’t sure about it. But \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://calendly.com/blog/scheduling-etiquette\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"underline\"}],\"value\":\"most people have come around\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\" — 100k+ organizations and counting agree it’s a far more respectful use of everyone’s time.)\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Calendly has always delivered the scheduling automation solutions our customers are asking for. Nothing has changed there.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{\"target\":{\"internalName\":\"[Blog Image] AI thought leadership GIF\",\"title\":\"GIF showing quotes from Calendly customers asking about future AI features.\",\"image\":{\"title\":\"[Blog Image] How AI is transforming what we think about productivity (AI Quotes GIF)\",\"description\":\"Our customers are asking for AI, and as always, we’re listening.\",\"file\":{\"url\":\"//images.ctfassets.net/k0lk9kiuza3o/1YhVjCSFjI9BoSmYZh9tce/1f5c73d288091694f3caafa2a7e24952/AI-quotes-blog.gif\",\"details\":{\"size\":815120,\"image\":{\"width\":1600,\"height\":1040}},\"fileName\":\"AI-quotes-blog.gif\",\"contentType\":\"image/gif\"},\"__typename\":\"$undefined\",\"node_locale\":\"en-US\",\"createdAt\":\"2023-09-25T15:32:59.881Z\",\"id\":\"1YhVjCSFjI9BoSmYZh9tce\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"1YhVjCSFjI9BoSmYZh9tce\",\"type\":\"Asset\",\"createdAt\":\"2023-09-25T15:32:59.881Z\",\"updatedAt\":\"2023-09-28T14:57:19.507Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":11,\"revision\":2,\"locale\":\"en-US\"}},\"description\":\"Our customers are asking for AI, and as always, we’re listening.\",\"hideOnMobile\":false,\"__typename\":\"componentImage\",\"node_locale\":\"en-US\",\"createdAt\":\"2023-09-25T15:33:07.078Z\",\"id\":\"7czJcEyUN8ASpRcsgKrgO5\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"7czJcEyUN8ASpRcsgKrgO5\",\"type\":\"Entry\",\"createdAt\":\"2023-09-25T15:33:07.078Z\",\"updatedAt\":\"2023-09-28T14:57:19.758Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":11,\"revision\":3,\"contentType\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"ContentType\",\"id\":\"componentImage\"}},\"locale\":\"en-US\"}}},\"content\":[],\"nodeType\":\"embedded-entry-block\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"We’ve always built with the user experience at the forefront — pleasant, intuitive, platform-agnostic, powerful, goal-oriented. Adding a new layer to create a more intuitive platform across the entire meeting lifecycle is the natural next step in our product evolution.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What this means for Calendly\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-2\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Sure, AI will boost productivity. It’ll let CX teams instantly triage support questions, improving retention. Marketing teams will be able to create more specific, personalized paths for each prospect and customer, producing more leads that convert to sales. And so on.\\n\\nBut AI allows us to go beyond correlating \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"activity\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" with \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"success\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\". We’re not just talking about being able to send out more emails — we’re talking about the \",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[{\"type\":\"italic\"}],\"value\":\"quality\",\"nodeType\":\"text\"},{\"data\":{},\"marks\":[],\"value\":\" of the productivity. Metrics around “activity” become obsolete in a world where AI, for example:\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Knows and acts upon your business priorities based on your weekly calendar, optimizing your schedule and interpreting the data from connected systems (such as your CRM or ATS) so you focus on ROI-producing activities. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Enhances touchpoints throughout the meeting lifecycle — before, during, and after every meeting — so attendees have the most effective, strategic meetings possible.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"},{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Gives workers the support they crave in the \",\"nodeType\":\"text\"},{\"data\":{\"uri\":\"https://calendly.com/blog/the-time-economy\"},\"content\":[{\"data\":{},\"marks\":[{\"type\":\"underline\"}],\"value\":\"struggle to manage their time\",\"nodeType\":\"text\"}],\"nodeType\":\"hyperlink\"},{\"data\":{},\"marks\":[],\"value\":\", allowing them to focus on meaningful activities (e.g., holding richer and more personalized conversations with customers and co-workers; immediately accessing useful information for prep and follow-up; etc.) \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"list-item\"}],\"nodeType\":\"unordered-list\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"These are the kinds of business and productivity outcomes we’ll be optimizing with AI — innovations carefully crafted around the human experience, and our innate desire to achieve and progress as individuals and as teams. \",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"What AI means for Calendly is a comprehensive meeting lifecycle platform that maximizes the effectiveness of every external meeting by helping you better schedule, prepare, engage, and follow up. Every user will have access to the most relevant information at exactly the right moment, so every meeting is as effective as it can possibly be.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"When we’re able to focus on what’s meaningful about meetings, we’ll realize the full potential of their ultimate value — we move toward a world in which people actually love meetings.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"I can’t tell you how excited I am for what’s ahead. 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Plus, your clients, prospects, and candidates will love the simple, professional scheduling experience. \",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"But how does Calendly’s scheduling software work?\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Here’s everything you need to know to get started with Calendly.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Already a Calendly user? 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Calendly uses this info to show your available meeting times. (No one can see the details of your whole calendar — Calendly only shows the times you’re available.)\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"When you share your Calendly booking page, invitees — aka your clients, prospects, colleagues, or anyone else who wants to book a meeting with you — can quickly see when you're available. Available times will automatically be shown in invitees’ time zones, so nobody has to do mental math.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Invitees choose their preferred time and, in less than a minute, your meeting is scheduled! 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Connect your calendar(s) to avoid double booking\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Calendly \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://calendly.com/features/calendar-connections/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"integrates with the calendars you use every day\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", including Outlook, Google Calendar, and Exchange.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"When you connect your calendar, Calendly looks at your complete schedule and only shows your open time slots on your booking page, so you don’t need to manually check for scheduling conflicts.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-entry-block\",\"data\":{\"target\":{\"internalName\":\"[Blog image] How does Calendly work - Calendar connections\",\"title\":\"Stylized screenshot of a calendar showing busy and free time slots, as well as a Calendly booking page to select a date and time for a Discovery Call meeting.\",\"image\":{\"title\":\"[Blog image] How does Calendly work - Calendar connections\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/k0lk9kiuza3o/6hNROLVwRnuVWeee6mlicP/e9892f46d44fc7b164231b8e51fb5725/CalendarConnections.png\",\"details\":{\"size\":394397,\"image\":{\"width\":1654,\"height\":1307}},\"fileName\":\"CalendarConnections.png\",\"contentType\":\"image/png\"},\"__typename\":\"$undefined\",\"node_locale\":\"en-US\",\"createdAt\":\"2024-07-15T16:36:18.436Z\",\"id\":\"6hNROLVwRnuVWeee6mlicP\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"6hNROLVwRnuVWeee6mlicP\",\"type\":\"Asset\",\"createdAt\":\"2024-07-15T16:36:18.436Z\",\"updatedAt\":\"2024-07-15T16:36:18.436Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":4,\"revision\":1,\"locale\":\"en-US\"}},\"description\":\"Connecting your calendar to Calendly means you never have to worry about double bookings.\",\"hideOnMobile\":false,\"__typename\":\"componentImage\",\"node_locale\":\"en-US\",\"createdAt\":\"2024-07-15T16:36:45.113Z\",\"id\":\"Rp4A4CfemeabaFIpAPJ8T\",\"sys\":{\"space\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"Space\",\"id\":\"k0lk9kiuza3o\"}},\"id\":\"Rp4A4CfemeabaFIpAPJ8T\",\"type\":\"Entry\",\"createdAt\":\"2024-07-15T16:36:45.113Z\",\"updatedAt\":\"2024-07-15T16:36:45.113Z\",\"environment\":{\"sys\":{\"id\":\"master\",\"type\":\"Link\",\"linkType\":\"Environment\"}},\"publishedVersion\":7,\"revision\":1,\"contentType\":{\"sys\":{\"type\":\"Link\",\"linkType\":\"ContentType\",\"id\":\"componentImage\"}},\"locale\":\"en-US\"}}},\"content\":[]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Connecting both work and personal calendars to your Calendly account means you’re never double-booked over professional meetings or personal obligations (or vacations!). Calendly's \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://calendly.com/blog/calendly-free-scheduling-features/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"free plan\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\" lets you connect one calendar to your account. Users on all paid plans can connect up to six calendars.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://help.calendly.com/hc/en-us/articles/115002939274\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"For more details on connecting your calendar, check out this step-by-step tutorial\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-entry-block\",\"data\":{\"target\":{\"internalName\":\"[Blog quote] TomasHaviar_HowDoesCalendlyWork_0724\",\"transitionBackgroundColor\":false,\"width\":\"normal\",\"calloutBackground\":\"Testimonial\",\"callout\":{\"internalName\":\"[Blog quote] TomasHaviar_HowDoesCalendlyWork_0724\",\"reversed\":false,\"body\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"It’s an easy way to schedule a meeting with anyone. 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Customize your first Event Type\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Think of Event Types as meeting templates that you'll use over and over again. Any external meeting that you host regularly is a good candidate for an Event Type. Your Event Type could be objective-based, like a sales discovery call or hiring manager interview, or it could be time-based, like a flexible 30-minute meeting.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"When you first set up an Event Type, you’ll add basic meeting details like the event name, duration, and location, so you don't have to manually enter them for every new event. 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For \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://calendly.com/blog/team-scheduling-options/\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"multi-person or more complex scheduling\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", you can also create Group, Round Robin, and Collective Event Types, available on all paid plans. \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://help.calendly.com/hc/en-us/articles/23343514185623-Get-to-know-Calendly#01H8PG9T19N2DKQ5Y9MTHPKB4F\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"Learn more about the different Event Types here\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://help.calendly.com/hc/en-us/articles/23343506477463-Create-the-perfect-scheduling-setup#01H8PG9T1A626ZZ4YY4CDGG0KK\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"For a step-by-step guide to setting up your first Event Type, check out this Help Center article\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\".\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"heading-3\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"3. Connect your video conferencing tool for easier virtual meetings\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"For virtual meetings, connect your video conferencing tool to Calendly, then set video conferencing as the location for your Event Type. 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Share your Calendly booking page so people can schedule with you\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Calendly offers several options for sharing your booking page with clients, prospects, and candidates, so you can avoid the endless back-and-forth emails.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"The simplest way is by sharing your scheduling link (aka Calendly link or booking link). 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You can even \",\"marks\":[],\"data\":{}},{\"nodeType\":\"hyperlink\",\"data\":{\"uri\":\"https://help.calendly.com/hc/en-us/articles/4409838727703-Embedding-Calendly-on-your-site\"},\"content\":[{\"nodeType\":\"text\",\"value\":\"embed your Calendly booking page on your website\",\"marks\":[{\"type\":\"underline\"}],\"data\":{}}]},{\"nodeType\":\"text\",\"value\":\", so clients or prospects can instantly book a meeting with you as soon as they’re interested.\",\"marks\":[],\"data\":{}}]},{\"nodeType\":\"embedded-entry-block\",\"data\":{\"target\":{\"internalName\":\"[Blog image] How does Calendly work - Add time to email\",\"title\":\"Screenshot of the email composer in Gmail. The email body includes grid of available meeting times across three days. Below, it reads \\\"Need another time? 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