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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 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Choisissez l'outil de billetterie idéal et élevez votre service client sur la lune." hreflang="fr-FR" onover-preload="1">Ticket<div class="menu-item-description">Système de tickets avancé</div></a></li> <li id="menu-item-166647" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-166647"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" title="Explorez une sélection des meilleurs logiciels de chat en direct du marché. Choisissez le logiciel de chat en direct idéal pour votre site Web et propulsez votre service clientèle sur la lune." hreflang="fr-FR" onover-preload="1">Chat en direct<div class="menu-item-description">Le chat en direct le plus rapide du marché</div></a></li> </ul> </li> <li id="menu-item-166679" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166679"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-970833" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970833"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.com/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Réseaux sociaux<div class="menu-item-description">Répondez à vos abonnés directement dans LiveAgent</div></a></li> <li id="menu-item-695189" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695189"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Le logiciel de centre d'appels omnicanal LiveAgent permet aux agents de fournir un service personnalisé à vos clients. Essayez dès maintenant une nouvelle expérience de support client." hreflang="fr-FR" onover-preload="1">Centre d’appel<div class="menu-item-description">Logiciel de centre d’appel intégré</div></a></li> <li id="menu-item-951162" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-951162"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.fr/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="fr-FR" onover-preload="1">Base de connaissances<div class="menu-item-description">Fournit des options de libre service</div></a></li> </ul> </li> <li id="menu-item-166663" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166663"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">Utilisation</a> <ul class="sub-menu"> <li id="menu-item-166655" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166655"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.fr/societes/" title="Découvrez LiveAgent, une solution de service client entièrement évolutive et personnalisable, conçue pour répondre aux besoins de divers modèles d'entreprise. Profitez d'un essai gratuit de 14 jours sans engagement ni carte de crédit, et offrez des expériences clients mémorables qui boostent vos revenus. Rejoignez les entreprises qui font confiance à LiveAgent pour améliorer leur support client multicanal." hreflang="fr-FR" onover-preload="1">Les solutions d’entreprises<div class="menu-item-description">Entreprises différentes, solutions différentes</div></a></li> <li id="menu-item-166641" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166641"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.fr/industrie/" title="Découvrez comment LiveAgent optimise votre service client dans divers secteurs, de la santé à l'automobile. Profitez d'un essai gratuit de 14 jours sans carte de crédit et bénéficiez d'un service client 24/7. Améliorez l'expérience client, réduisez les temps de réponse et diminuez le volume de tickets avec notre solution omnicanal. Rejoignez des leaders comme Forbes et Airbus et transformez votre support client dès aujourd'hui!" hreflang="fr-FR" onover-preload="1">Solutions industrielles<div class="menu-item-description">Adaptez LiveAgent à votre industrie</div></a></li> <li id="menu-item-750383" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-750383"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="/reussites/" title="Découvrez comment LiveAgent booste la satisfaction et la fidélité des clients à travers des histoires inspirantes. Essayez notre logiciel !" hreflang="fr-FR" onover-preload="1">Cas d’utilisation<div class="menu-item-description">Un seul produit pour plusieurs scénarios d’utilisation</div></a></li> </ul> </li> <li id="menu-item-166664" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166664"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">Intégrations</a> <ul class="sub-menu"> <li id="menu-item-951158" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951158"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166693" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166693"><a href="/integrations/wordpress/" title="Faites passer votre support client au niveau supérieur sur vos sites Wordpress. L'intégration Wordpress pour LiveAgent vous permet de placer un bouton de chat sur vos sites Web." hreflang="fr-FR" onover-preload="1">WordPress</a></li> <li id="menu-item-166694" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166694"><a href="/integrations/prestashop/" title="Si vous souhaitez que vos clients puissent vous contacter plus rapidement, l'installation d'un bouton de chat sur votre site Prestashop grâce à l'intégration par LiveAgent pourrait vous intéresser." hreflang="fr-FR" onover-preload="1">Prestashop</a></li> <li id="menu-item-166695" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166695"><a href="/integrations/magento/" title="Intégrez Magento 2 à LiveAgent, et augmentez votre flux de travail. Les tickets garderont la trace de toutes les commandes passées par vos clients, et vous pourrez communiquer depuis une seule plateforme." hreflang="fr-FR" onover-preload="1">Magento</a></li> <li id="menu-item-166696" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166696"><a href="/integrations/shopify/" title="Si vous souhaitez que vos clients vous contactent plus rapidement, essayez l'intégration de Shopify par LiveAgent. Cette intégration vous permet d'installer un chat en direct dans votre boutique en ligne." hreflang="fr-FR" onover-preload="1">Shopify</a></li> <li id="menu-item-166697" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166697"><a href="/integrations/mailchimp/" title="Un logiciel de ticketing est capable d'encore plus grâce à l'intégration de Mailchimp sur LiveAgent. L'intégration de Mailchimp vous permet de gérer vos contacts depuis votre service d'assistance." hreflang="fr-FR" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166698" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166698"><a href="/integrations/pipedrive/" title="Suivez vos prospects et vos transactions avec l'intégration de PipeDrive dans LIveAgent. Cette intégration rassemble toutes vos données dans un unique tableau de bord pour faciliter votre flux de travail." hreflang="fr-FR" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166699" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166699"><a href="/integrations/slack/" title="Discutez avec vos collègues quand vous le souhaitez sans quitter votre centre d'assistance. L'intégration de Slack pour LiveAgent vous apporte des messages pour que vous ne manquiez rien." hreflang="fr-FR" onover-preload="1">Slack</a></li> <li id="menu-item-166665" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166665"><a href="/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="fr-FR" onover-preload="1">Plus d’intégrations</a></li> </ul> </li> </ul> </li> <li id="menu-item-166660" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166660"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">Ressources</a> <ul class="sub-menu"> <li id="menu-item-166666" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166666"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">Apprendre</a> <ul class="sub-menu"> <li id="menu-item-166669" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166669"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="/education/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="fr-FR" onover-preload="1">Académie<div class="menu-item-description">Devenez un expert du service client</div></a></li> <li id="menu-item-166670" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-166670"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="/modeles-email/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="fr-FR" onover-preload="1">Modèles<div class="menu-item-description">Modèles personnalisables pour chaque occasion</div></a></li> <li id="menu-item-750385" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-750385"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Découvrez une gamme complète de check-lists sur LiveAgent pour optimiser vos processus métiers, du service client au marketing. Simplifiez vos tâches et atteignez l'excellence opérationnelle avec nos guides détaillés, adaptés à divers secteurs comme les centres d'appels, la conception graphique, et bien plus encore. Visitez notre page pour transformer vos défis en succès." hreflang="fr-FR" onover-preload="1">Checklists<div class="menu-item-description">Comment gérer votre processus</div></a></li> </ul> </li> <li id="menu-item-166680" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166680"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-166671" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-166671"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="fr-FR" onover-preload="1">Blog<div class="menu-item-description">Actualités sur le service client et LiveAgent</div></a></li> <li id="menu-item-166673" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166673"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="/glossaire-de-l-assistance-client/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="fr-FR" onover-preload="1">Glossaire<div class="menu-item-description">Apprenez la terminologie du service client</div></a></li> <li id="menu-item-166674" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-166674"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="/repertoire/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="fr-FR" onover-preload="1">Annuaire<div class="menu-item-description">Liste complète des contacts du centre d’assistance</div></a></li> </ul> </li> <li id="menu-item-166681" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166681"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-166656" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166656"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.fr/test-de-saisie/" title="Améliorez votre vitesse de frappe avec le test de saisie gratuit de LiveAgent. Découvrez comment une meilleure dactylographie peut booster la productivité, réduire les temps de réponse et augmenter la satisfaction client dans votre service. Essayez LiveAgent pour un service client exceptionnel et des résultats rapides." hreflang="fr-FR" onover-preload="1">Test de dactylographie<div class="menu-item-description">Améliorez votre vitesse de frappe</div></a></li> <li id="menu-item-951167" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951167"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.fr/reviews/" title="Découvrez les meilleures options de logiciel pour votre entreprise, y compris Bitrix24 pour les centres d'appels. Il offre de nombreuses fonctionnalités, mais son interface peut être déroutante pour les nouveaux utilisateurs. Les prix sont abordables avec différentes formules disponibles." hreflang="fr-FR" onover-preload="1">Avis<div class="menu-item-description">Consultez les avis sur les fonctionnalités des logiciels</div></a></li> <li id="menu-item-750386" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-750386"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portail d’assistance<div class="menu-item-description">Articles et guides pratiques</div></a></li> </ul> </li> <li id="menu-item-166667" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166667"><a href="#" title="Comment contacter le service clientèle de la Fifa par courrier électronique, assistance par chat en direct, numéro de téléphone, assistance sur les médias sociaux et assistance en libre-service." hreflang="fr-FR">Société</a> <ul class="sub-menu"> <li id="menu-item-339746" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339746"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.fr/a-propos/a-propos-de-liveagent/" title="Saviez-vous que LiveAgent est le premier logiciel d’assistance ? Viktor et Andrej, ont créé une société de développement de logiciels appelée Quality Unit." hreflang="fr-FR" onover-preload="1">À propos de nous<div class="menu-item-description">Découvrez l’équipe à l’origine du produit</div></a></li> <li id="menu-item-166653" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166653"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.fr/recompenses-certificats/" title="Un service client de qualité commence par un meilleur Logiciel de Service d'Assistance. A partir de 15€/mois. Démarrez votre période d'essai gratuite de 14 jours. SaaS ou Sur Site." hreflang="fr-FR" onover-preload="1">Récompenses<div class="menu-item-description">Nos prix et réalisations</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166661" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166661"><a href="/fonctions/" title="Découvrez LiveAgent, une solution d'assistance multicanal complète avec des fonctionnalités avancées pour la gestion des tickets, le chat en direct, la détection de collision des agents, le classement des agents et bien plus encore. Optimisez votre service client et améliorez la productivité grâce à des outils tels que les messages standardisés, les champs de contact personnalisés et l'automatisation de la distribution des tickets. Explorez toutes les caractéristiques qui rendent LiveAgent indispensable pour les entreprises de toutes tailles." hreflang="fr-FR" onover-preload="1">Fonctions</a></li> <li id="menu-item-803042" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803042"><a href="/pricing/" title="Les plans de LiveAgent commencent à 15 $/agent/mois. Créez des domaines personnalisés, des tickets par mail, la base de connaissances. Toutes les fonctionnalités sous un même toit sont proposées à 69 $ /agent/mois." hreflang="fr-FR" onover-preload="1">Tarifs</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/essai/" class="Button Button--full" title="Vous envisagez d'utiliser le logiciel d'assistance LiveAgent ? Remplissez vos coordonnées et vous pourrez commencer votre essai gratuit, sans conditions, sans avoir à fournir d'informations bancaires." hreflang="fr-FR" onover-preload="1"> <span>Essai Gratuit</span> </a> <a href="/identifiant/" class="Button Button--login" title="Connectez-vous à votre compte LiveAgent pour accéder à des outils et ressources puissants qui améliorent votre service client. Découvrez nos modèles d'emails de réengagement, programmez une démo gratuite, et explorez nos fonctionnalités innovantes. Créez votre compte gratuitement et rejoignez nos héros de la réussite client pour transformer l'expérience de votre entreprise." hreflang="fr-FR" onover-preload="1"> <span>Identifiant</span> <span class="tooltip">Identifiant</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Découvrez comment LiveAgent peut transformer votre service client et booster vos ventes avec notre démo personnalisée. Explorez nos fonctionnalités, tarifs, et intégrations pour voir comment notre logiciel s'adapte à vos besoins. Réservez votre démo dès maintenant et recevez des réponses à toutes vos questions." hreflang="fr-FR" onover-preload="1"> <span>Démo</span> </a> <a href="/essai/" class="Button Button--full" title="Vous envisagez d'utiliser le logiciel d'assistance LiveAgent ? Remplissez vos coordonnées et vous pourrez commencer votre essai gratuit, sans conditions, sans avoir à fournir d'informations bancaires." hreflang="fr-FR" onover-preload="1"> <span>Essai Gratuit</span> </a> <a href="/identifiant/" class="Button Button--login" title="Connectez-vous à votre compte LiveAgent pour accéder à des outils et ressources puissants qui améliorent votre service client. Découvrez nos modèles d'emails de réengagement, programmez une démo gratuite, et explorez nos fonctionnalités innovantes. Créez votre compte gratuitement et rejoignez nos héros de la réussite client pour transformer l'expérience de votre entreprise." hreflang="fr-FR" onover-preload="1"> <span>Identifiant</span> <span class="tooltip">Identifiant</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-fr" lang="fr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asie</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Moyen Orient</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amérique</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/papka/fifa-informacia-za-kontakti/" title="Как да се свържете с обслужване на клиенти на Fifa по имейл, поддръжка на чат наживо, телефонен номер, поддръжка на социални медии и самообслужване поддръжка." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/adresar/kontakty-helpdesku-fifa/" title="Jak kontaktovat zákaznickou službu společnosti Fifa pomocí e-mailu, live chatu, telefonu, sociálních sítí a samoobsluhy." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/verzeichnis/fifa-helpdesk-kontake/" title="Finden Sie FIFA-Kundensupport-Kontakte für E-Mail, Anruf und soziale Medien. Nutzen Sie unsere Links zur einfachen Kontaktaufnahme." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/kataloog/fifa-kasutajatoe-kontaktid/" title="Kuidas võtta ühendust Fifa klienditeenindusega e-posti, reaalajas vestluse, telefoninumbri, sotsiaalmeedia toe ja iseteenindustoe kaudu." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/directorio/contactar-soporte-fifa/" title="Descubre cómo contactar con el soporte al cliente de FIFA a través de correo electrónico, centro de llamadas y redes sociales. Obtén toda la información y detalles necesarios para comunicarte eficazmente con FIFA. Visita nuestro sitio para conocer más y facilitar tu experiencia de contacto." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </span> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/katalogos/epafes-fifa-help-desk/" title="Πως να επικοινωνήσετε με την εξυπηρέτηση πελατών της Fifa μέσω email, live chat, τηλεφώνου, κοινωνιών δικτύων, και αυτοεξυπηρέτησης." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/direktorij/fifa-help-desk-kontakti/" title="Kako kontaktirati Fifinu korisničku službu putem e-pošte, chata uživo, telefonskog broja, podrške na društvenim mrežama i samoposlužne podrške." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/directory/fifa-help-desk-contatti/" title="Come contattare il servizio clienti di Fifa tramite le email, il supporto della live chat, il numero di telefono, il supporto sui social media e il servizio di supporto self-service." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/direktorija/fifa-help-desk-kontakti/" title="Kā sazināties ar Fifa klientu servisu: pa e-pastu, tiešsaistes tērzēšanas atbalstu, tālruņa numuru, sociālo mediju atbalstu un pašapkalpošanās atbalstu." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/direktorija/fifa-pagalbos-centro-kontaktai/" title="Kaip susisiekti su Fifa klientų aptarnavimo tarnyba el. paštu, tiesioginiu pokalbiu internete, telefonu, socialiniuose tinkluose ir savitarnoje." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/konyvtar/fifa-help-desk-kapcsolatok/" title="FIFA ügyfélszolgálati elérhetőségek e-mailen, call centeren és közösségi médián keresztül. Kapcsolatfelvételi információk itt!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/adresboek/fifa-helpdeskcontacten/" title="Contact opnemen met de klantenservice van FIFA via email, live chatondersteuning, telefoonnummer, sociale media-ondersteuning en selfservice-ondersteuning." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/kataloger/fifa-help-desk-kontakter/" title="Hvordan kontakte Fifas kundeservice via e-post, live chat support, telefonnummer, støtte for sosiale medier og selvbetjeningsstøtte." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/repertoriu/contacte-asistenta-fifa/" title="Cum să contactați serviciul clienți Fifa prin e-mail, asistență prin chat live, număr de telefon, asistență pe rețelele de socializare și asistență cu autoservire." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/katalog/kontakty-sluzhby-podderzhki-fifa/" title="Как связаться со службой поддержки клиентов Fifaпо электронной почте, в онлайн чате, по телефону, в социальных сетях и на портале клиентского самообслуживания." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/imenik/fifa-help-desk-contacts/" title="Kako kontaktirati Fifa storitve za stranke preko emaila, podpore s klepetom v živo, telefonske številke, podpore na socialnih medijih in samopostrežne podpore." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asie</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/mu-lu/fifa-bangzhu-tai-lianxifangshi/" title="如何通过电子邮件、实时对话支持、电话、社交媒体支持和自助服务支持联系Fifa的客户服务。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/" title="Discover LiveAgent, the all-in-one help desk software that enhances customer service with 24/7 support and no setup fees. Easily manage tickets across multiple channels, boost revenue with fast live chat, and improve issue resolution through advanced call center features. Start a free trial without the need for a credit card and experience seamless customer communication today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/danh-ba/lien-lac-bo-phan-ho-tro-fifa/" title="Cách liên lạc với dịch vụ chăm sóc khách hàng của Fifa qua email, hỗ trợ live chat, số điện thoại, hỗ trợ truyền thông xã hội, và hỗ trợ tự phục vụ." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Moyen Orient</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/aladella/gehat-etsal-maktab-mosadet-fifa/" title="احصل على تفاصيل الاتصال بدعم عملاء FIFA من خلال البريد الإلكتروني أو الهاتف أو وسائل التواصل الاجتماعي عبر صفحة جهات اتصال مكتب مساعدة FIFA على LiveAgent. اكتشف كيفية الوصول إلى فريق دعم FIFA مباشرة لمساعدتك في جميع الاستفسارات بسرعة وسهولة." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amérique</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/directory/fifa-help-desk-contacts/" title="How to contact Fifa's customer service via email, live chat support, phone number, social media support, and self-service support." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/diretorio/contatos-help-desk-fifa/" title="Como entrar em contato com o atendimento ao cliente da Fifa por e-mail, suporte por chat ao vivo, número de telefone, suporte de mídia social e suporte de autoatendimento." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Copié !"> <link rel="stylesheet" id="pages/Directory" type="text/css" media="all" href="https://www.liveagent.fr/app/themes/liveagent/assets/dist/pages/Directory.min.css?ver=1.25.54"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/Organization"> 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4.91113 57.3304 4.88435 57.6518 4.88435C58.0982 4.88435 58.4732 4.92899 58.7768 5.01828C59.0893 5.10756 59.3393 5.25042 59.5268 5.43792C59.7232 5.62542 59.8571 5.86649 59.9375 6.14327C60.0179 6.42899 60.0625 6.75935 60.0625 7.13435L60.0714 9.43792ZM58.4911 8.00935H58.3214C58.2679 8.00935 58.2054 8.00935 58.1518 8.01827C57.9464 8.03613 57.7411 8.06292 57.5446 8.08971C57.3393 8.12542 57.1607 8.17899 57.0089 8.25935C56.8482 8.3397 56.7232 8.44685 56.625 8.58078C56.5268 8.71471 56.4732 8.88435 56.4732 9.0897C56.4732 9.32185 56.5357 9.51828 56.6696 9.67899C56.8036 9.8397 57.0268 9.92006 57.3393 9.92006C57.4911 9.92006 57.6429 9.9022 57.7857 9.85756C57.9286 9.81292 58.0446 9.75935 58.1518 9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content"> <p>Il semble que vous essayez de joindre l'équipe du service clientèle de FIFA. Malheureusement, nous ne sommes pas associés à l'équipe de support de FIFA. Nous sommes deux organisations commerciales totalement différentes. Toutefois, pour vous faciliter la vie, nous avons fait des recherches sur le site web de FIFA et avons trouvé les coordonnées suivantes du service clientèle. Veuillez prendre contact avec les représentants de FIFA en les contactant directement à l'aide des coordonnées ci-dessous.</p> <a class="Directory__screenshot urlslab-skip-lazy" style="max-height: 435px" href="https://www.fifa.com/" target="_blank" rel="nofollow" title="Aller à https://www.fifa.com/" hreflang="en"> <div class="Directory__screenshot--url"> Aller à https://www.fifa.com/ </div> <img src="https://www.liveagent.fr/app/themes/liveagent/assets/images/browser_window.svg" alt="Fenêtre du navigateur" urlslab-id="31"> <div class="urlslab-screenshot-container"><img src="https://assets.flowhunt.io/screenshots/f7b2036ab0573e2c/1238db517066efcc/1728948224_1366.webp" alt="FIFA Homepage" width="100%" height="100%" urlslab-id="32"></div> </a> <div class="Directory__blocks"> <h2 id="customer-service-contacts" class="Post__sectiontitle"><span>Contacts du Service Clientèle de FIFA</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="Contactez le service clientèle de FIFA par email" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"> <h3 id="h-fifa-support-email">FIFA Support Email</h3> <p><a itemprop="email" href="mailto:media@fifa.org" title="Contactez le service clientèle de FIFA par email">media@fifa.org</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="Chat avec le conseiller de FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> <h3 id="h-fifa-support-chat-en-direct">FIFA Support Chat en Direct</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Appel téléphonique du support de FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-call-center.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"> <h3 id="h-fifa-support-centre-d-appels">FIFA Support Centre d'Appels</h3> <p><a itemprop="telephone" href="tel:+41%2043%20222%207272" title="Appel téléphonique du support de FIFA">+41 43 222 7272</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="En savoir plus sur les produits de FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-knowledge-base.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> <h3 id="h-fifa-base-de-connaissances">FIFA Base de Connaissances</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Participez aux discussions du forum communautaire de FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-forum.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> <h3 id="h-fifa-forum">FIFA Forum</h3> <p>N/A</p> </div> </div> <h2 id="social-media" class="Post__sectiontitle"><span>Contacts pour l'assistance sur les réseaux sociaux</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="Instagram de FIFA " data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-instagram.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> <h3 id="h-instagram-de-fifa">Instagram de FIFA </h3> <p><a itemprop="sameAs" href="https://www.instagram.com/fifaworldcup/?utm_medium=referral&utm_source=liveagent&utm_campaign=directory" title="Instagram de FIFA " target="_blank" rel="nofollow">instagram.com/fifaworldcup/</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="Page Facebook de FIFA " data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-facebook.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> <h3 id="h-page-facebook-de-fifa">Page Facebook de FIFA </h3> <p><a itemprop="sameAs" href="https://www.facebook.com/fifa?utm_medium=referral&utm_source=liveagent&utm_campaign=directory" title="Page Facebook de FIFA " target="_blank" rel="nofollow">facebook.com/fifa</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="Twitter de FIFA " data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-twitter.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"> <h3 id="h-twitter-de-fifa">Twitter de FIFA </h3> <p><a itemprop="sameAs" href="https://twitter.com/FIFAcom?utm_medium=referral&utm_source=liveagent&utm_campaign=directory" title="Twitter de FIFA " target="_blank" rel="nofollow">twitter.com/FIFAcom</a></p> </div> </div> <h2 id="sla" class="Post__sectiontitle"><span>SLA & Accords</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="Répertoire" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"> <h3 id="h-email-sla">Email SLA</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Répertoire" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> <h3 id="h-sla-chat-en-direct">SLA Chat en Direct</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Répertoire" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-call-center.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> <h3 id="h-sla-centre-d-appels">SLA Centre d'Appels</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Répertoire" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-forum.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"> <h3 id="h-sla-forum">SLA Forum</h3> <p>N/A</p> </div> </div> <h2 id="legal-contacts" class="Post__sectiontitle"><span>Contacts légaux</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="Termes & Conditions FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-terms-conditions.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> <h3 id="h-termes-conditions-fifa">Termes & Conditions FIFA</h3> <p><a href="https://inside.fifa.com/terms-of-service" title="Termes & Conditions FIFA" target="_blank" rel="nofollow" urlslab_href_old="https://www.fifa.com/terms-of-service?utm_medium=referral&utm_source=liveagent&utm_campaign=directory" hreflang="en">fifa.com/terms-of-service</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="Politique de confidentialité FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-privacy-policy.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> <h3 id="h-politique-de-confidentialit-fifa">Politique de confidentialité FIFA</h3> <p><a href="https://inside.fifa.com/data-protection-portal/data-protection-policy" title="Politique de confidentialité FIFA" target="_blank" rel="nofollow" urlslab_href_old="https://www.fifa.com/data-protection-portal/data-protection-policy?utm_medium=referral&utm_source=liveagent&utm_campaign=directory" hreflang="en">fifa.com/data-protection-portal/data-protection-policy</a></p> </div> <div class="Directory__blocks__items__item"> <img alt="Politique de sécurité FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-security-policy.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> <h3 id="h-politique-de-s-curit-fifa">Politique de sécurité FIFA</h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="RGPD FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-gdpr.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> <h3 id="h-rgpd-fifa">RGPD FIFA</h3> <p>N/A</p> </div> </div> <h2 id="other-links" class="Post__sectiontitle"><span>Autres liens</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="Page Wikipedia FIFA " data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-knowledge-base.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> <h3 id="h-page-wikipedia-fifa">Page Wikipedia FIFA </h3> <p>N/A</p> </div> <div class="Directory__blocks__items__item"> <img alt="Programme d'affiliation FIFA" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/icon-directory-affiliate-program.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> <h3 id="h-programme-d-affiliation-fifa">Programme d'affiliation FIFA</h3> <p>N/A</p> </div> </div> </div> <div class="Post__m__negative"> <h2 id="location" class="Post__sectiontitle"><span>Localisation</span></h2> <div class="Directory__blocks__items"> <iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2701.5668607969105!2d8.57223751511783!3d47.38137167917033!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x479aa0c177dd5401%3A0xfd006c6255161705!2zRklGQS1TdHJhc3NlIDIwLCA4MDQ0IFrDvHJpY2gsIMWgdmFqxI1pYXJza28!5e0!3m2!1ssk!2ssk!4v1609087997150!5m2!1ssk!2ssk" width="600" height="450" frameborder="0" style="border:0" allowfullscreen="" aria-hidden="false" tabindex="0"></iframe> </div> </div> <p>La FIFA est une organisation à but non lucratif qui se décrit comme une instance dirigeante internationale du football d’association, du football en salle et du football de plage.</p> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-qu-est-ce-que-la-fifa">Qu'est-ce que la FIFA ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>La FIFA est une organisation à but non lucratif qui se décrit comme une instance dirigeante internationale du football d'association, du football en salle et du football de plage.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-quel-type-de-support-la-fifa-offre-t-elle">Quel type de support la FIFA offre-t-elle ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>L'équipe du service clientèle de la FIFA propose les canaux d'assistance suivants : courrier électronique via un formulaire, centre d'appels, assistance sur les médias sociaux. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-comment-puis-je-contacter-la-fifa">Comment puis-je contacter la FIFA ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Vous pouvez contacter la FIFA en lui envoyant un courrier électronique via le formulaire, en appelant sa ligne d'assistance ou en lui laissant un message sur l'une des plateformes de médias sociaux. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-quelle-est-l-adresse-lectronique-de-la-fifa">Quelle est l'adresse électronique de la FIFA ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Vous pouvez contacter leur support en écrivant un email à https://www.fifa.com/contact</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-le-site-de-la-fifa-dispose-t-il-d-un-chat-en-direct">Le site de la FIFA dispose-t-il d'un chat en direct ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Non, la FIFA n'offre pas de service de chat en direct. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-comment-puis-je-parler-quelqu-un-de-la-fifa">Comment puis-je parler à quelqu'un de la FIFA ?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" 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