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Proxy: One-to-one Masked Communications | Twilio
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1icrb9o">.css-1icrb9o{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;-webkit-column-gap:0.5rem;column-gap:0.5rem;}</style><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_WRAPPER" data-paste-core-version="20.7.0" class="css-1icrb9o"><style data-emotion="css 1vx51jp">.css-1vx51jp{box-sizing:border-box;font-style:normal;font-weight:400;font-size:0.875rem;line-height:1.25rem;color:rgb(202, 205, 216);-webkit-transition:all 120ms ease;transition:all 120ms 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rotate(0deg);-ms-transform:translateX(0) rotate(0deg);transform:translateX(0) rotate(0deg);}</style><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><style data-emotion="css pft8gl">.css-pft8gl{box-sizing:border-box;line-height:0;display:block;color:inherit;width:1.25rem;height:1.25rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}</style><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:R4qdalamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><style data-emotion="css 1m2bqrv">.css-1m2bqrv{box-sizing:border-box;display:block;margin-left:0.25rem;-webkit-transition:all 120ms ease;transition:all 120ms ease;float:none;opacity:1;white-space:normal;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Getting started</span></div></div><style data-emotion="css 1nm6rmy">.css-1nm6rmy{box-sizing:border-box;padding-left:1.5rem;color:rgb(202, 205, 216);margin-top:0.25rem;}</style><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":Ralamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><style data-emotion="css lafmnu">.css-lafmnu{box-sizing:border-box;font-style:normal;font-weight:400;font-size:0.75rem;line-height:1.25rem;color:rgb(202, 205, 216);-webkit-transition:all 120ms ease;transition:all 120ms ease;border-radius:4px;cursor:pointer;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;-webkit-column-gap:0.5rem;column-gap:0.5rem;outline:none;padding-top:0.25rem;padding-bottom:0.25rem;position:relative;-webkit-text-decoration:none;text-decoration:none;background:none;border:none;overflow:hidden;padding-left:1.75rem;padding-right:0.5rem;margin-bottom:0.25rem;width:100%;}.css-lafmnu:focus{box-shadow:0 0 0 1px #ffffff,inset 0 0 0 3px rgba(255, 255, 255, 0.2);}.css-lafmnu:hover{-webkit-text-decoration:underline;text-decoration:underline;}</style><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/quickstart" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Proxy Quickstart for SMS and Voice</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/proxy-changelog" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Proxy Changelog</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/proxy-limits" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Proxy Limits</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/opt-out-keywords" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Opt-out keywords</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/moving-to-beta-from-preview" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Moving to Proxy Beta from Developer Preview</span></a></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE" 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data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">API Reference</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":Rilamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/api" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Proxy REST API overview</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/api/service" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Service</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/proxy/api/phone-number" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Phone Number</span></a><a 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45);-webkit-text-decoration:none;text-decoration:none;color:rgb(2, 99, 224);background-color:rgb(244, 249, 255);border-color:rgb(0, 109, 250);}.css-oa1jzu:hover{color:rgb(2, 99, 224);background-color:rgb(244, 249, 255);border-color:rgb(0, 109, 250);}.css-oa1jzu:focus{color:rgb(2, 99, 224);background-color:rgb(244, 249, 255);border-color:rgb(0, 109, 250);}.css-oa1jzu:disabled,.css-oa1jzu:disabled:focus,.css-oa1jzu:disabled:hover,.css-oa1jzu[aria-disabled=true],.css-oa1jzu[aria-disabled=true]:focus,.css-oa1jzu[aria-disabled=true]:hover{color:rgb(174, 178, 193);cursor:not-allowed;background-color:rgb(255, 255, 255);border-color:transparent;}</style><a data-paste-element="MOBILE_TOC_MENU_LINK_ACTIVE" data-paste-core-version="20.7.0" href="#get-started-with-proxy" id=":Rhlaatasm:-1" role="menuitem" class="css-oa1jzu"><style data-emotion="css roynbj">.css-roynbj{box-sizing:border-box;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Get started with Proxy</div></a><style data-emotion="css rrw0kl">.css-rrw0kl{box-sizing:border-box;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;background:none;border:none;display:block;text-align:left;font-family:inherit;font-size:0.875rem;font-weight:400;line-height:1.25rem;margin:0;outline:none;padding-top:0.5rem;padding-bottom:0.5rem;border-left-style:solid;border-left-width:2px;border-color:transparent;cursor:pointer;padding-left:1.5rem;padding-right:1.5rem;width:100%;color:rgb(18, 28, 45);-webkit-text-decoration:none;text-decoration:none;}.css-rrw0kl:hover{color:rgb(2, 99, 224);background-color:rgb(244, 249, 255);border-color:rgb(0, 109, 250);}.css-rrw0kl:focus{color:rgb(2, 99, 224);background-color:rgb(244, 249, 255);border-color:rgb(0, 109, 250);}.css-rrw0kl:disabled,.css-rrw0kl:disabled:focus,.css-rrw0kl:disabled:hover,.css-rrw0kl[aria-disabled=true],.css-rrw0kl[aria-disabled=true]:focus,.css-rrw0kl[aria-disabled=true]:hover{color:rgb(174, 178, 193);cursor:not-allowed;background-color:rgb(255, 255, 255);border-color:transparent;}</style><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#build-your-app" id=":Rhlaatasm:-2" role="menuitem" class="css-rrw0kl"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Build your app</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#usage-guides" id=":Rhlaatasm:-3" role="menuitem" class="css-rrw0kl"><style data-emotion="css kyczyy">.css-kyczyy{box-sizing:border-box;padding-left:1.25rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-kyczyy">Usage guides</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#api-reference" id=":Rhlaatasm:-4" role="menuitem" class="css-rrw0kl"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-kyczyy">API reference</div></a></div></nav></div><style data-emotion="css m8ey6p">.css-m8ey6p{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;-webkit-column-gap:0.75rem;column-gap:0.75rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css 10br7e4">.css-10br7e4{margin:0;padding:0;color:rgb(18, 28, 45);font-size:2rem;line-height:2.5rem;margin-bottom:0;font-weight:600;letter-spacing:-.02em;display:block;}</style><h1 data-paste-element="HEADING" data-paste-core-version="20.6.0" class="css-10br7e4">Proxy: One-to-one Masked Communications</h1></div><style data-emotion="css 7lkj4y">section:focus-within .css-7lkj4y,section:hover .css-7lkj4y{opacity:1;}</style><style data-emotion="css 136zex2">.css-136zex2{box-sizing:border-box;opacity:1;-webkit-transition:opacity 0.25s ease-in-out;transition:opacity 0.25s ease-in-out;}section:focus-within .css-136zex2,section:hover .css-136zex2{opacity:1;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-136zex2"><style data-emotion="css knmi57">.css-knmi57{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-column-gap:0.75rem;column-gap:0.75rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlaalaatasm:"><title id="ThumbsUpIcon-:R2cqlaalaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 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aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalaalaatasm:"><title id="ThumbsDownIcon-:R2dalaalaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 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234);border-style:solid;border-bottom-width:1px;width:auto;}</style><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><style data-emotion="css irnnze">.css-irnnze{margin-top:1.5rem;margin-bottom:1.5rem;}.css-irnnze h1,.css-irnnze h2,.css-irnnze h3,.css-irnnze h4,.css-irnnze h5,.css-irnnze h6,.css-irnnze p,.css-irnnze li,.css-irnnze ul,.css-irnnze ol,.css-irnnze [data-paste-element=DISCLOSURE] span[data-paste-element=HEADING]{color:inherit;}[data-paste-element=HORIZONTAL_TAB_PANEL] .css-irnnze{margin-top:0;}</style><style data-emotion="css rj5eb">.css-rj5eb{box-sizing:border-box;margin-top:1.5rem;margin-bottom:1.5rem;}.css-rj5eb h1,.css-rj5eb h2,.css-rj5eb h3,.css-rj5eb h4,.css-rj5eb h5,.css-rj5eb h6,.css-rj5eb p,.css-rj5eb li,.css-rj5eb ul,.css-rj5eb ol,.css-rj5eb [data-paste-element=DISCLOSURE] span[data-paste-element=HEADING]{color:inherit;}[data-paste-element=HORIZONTAL_TAB_PANEL] .css-rj5eb{margin-top:0;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><style data-emotion="css 101yoii">.css-101yoii{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:1.5rem;border-left-style:solid;border-left-width:2px;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;-webkit-column-gap:1rem;column-gap:1rem;background-color:rgb(254, 245, 245);color:rgb(199, 35, 35);border-color:rgb(245, 138, 138);}</style><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-101yoii"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css 1qtt8n1">.css-1qtt8n1{box-sizing:border-box;line-height:0;display:block;color:rgb(199, 35, 35);width:1.25rem;height:1.25rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}</style><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-1qtt8n1"><svg role="img" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="ErrorIcon-:Rcqgclaatasm:"><path fill="currentColor" fill-rule="evenodd" d="M11.247 2.517l6.236 6.236a1.764 1.764 0 010 2.494l-6.236 6.236a1.764 1.764 0 01-2.494 0l-6.236-6.236a1.764 1.764 0 010-2.494l6.236-6.236a1.764 1.764 0 012.494 0zM10 12a1 1 0 100 2 1 1 0 000-2zm.01-5h-.02c-.604 0-1.073.592-.978 1.244l.428 2.238c.04.296.278.518.557.518h.006c.279 0 .516-.222.557-.518l.428-2.238c.095-.652-.367-1.237-.978-1.244z"></path></svg></span><style data-emotion="css 1cbdvo6">.css-1cbdvo6{box-sizing:border-box;border:none;clip:rect(0 0 0 0);height:1px;margin:-0.125rem;overflow:hidden;padding:0;position:absolute;text-transform:none;white-space:nowrap;width:1px;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(error)</span></div><style data-emotion="css fkfdww">.css-fkfdww{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;row-gap:0.5rem;-webkit-flex:1;-ms-flex:1;flex:1;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><style data-emotion="css kevsq9">.css-kevsq9{margin:0;padding:0;color:currentColor;font-size:0.875rem;line-height:1.25rem;font-weight:600;}</style><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" id="proxy-public-beta-is-not-available-to-new-customers" class="css-kevsq9">Proxy Public Beta is not available to new customers</h2><style data-emotion="css 8tmauh">.css-8tmauh{display:grid;grid-gap:0;word-break:break-word;}.css-8tmauh >:last-child{margin-bottom:0;}.css-8tmauh ul,.css-8tmauh ol{margin-top:-0.5rem;}</style><style data-emotion="css 1ircowi">.css-1ircowi{box-sizing:border-box;display:grid;grid-gap:0;word-break:break-word;}.css-1ircowi >:last-child{margin-bottom:0;}.css-1ircowi ul,.css-1ircowi ol{margin-top:-0.5rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><style data-emotion="css tcah8o">.css-tcah8o{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;font-weight:400;margin-bottom:1.5rem;}</style><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Proxy Public Beta is currently closed for new customers. Please consider using Twilio Conversations and Programmable Voice directly if you are building your masking application.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Note that this does not have any impact on Twilio Flex customers.</p></div></div></div></div> <div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><style data-emotion="css 1tn0jga">.css-1tn0jga{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:1.5rem;border-left-style:solid;border-left-width:2px;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;-webkit-column-gap:1rem;column-gap:1rem;background-color:rgb(249, 249, 250);color:rgb(141, 49, 24);border-color:rgb(255, 179, 122);}</style><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1tn0jga"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css 5ybmgr">.css-5ybmgr{box-sizing:border-box;line-height:0;display:block;color:rgb(195, 83, 35);width:1.25rem;height:1.25rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}</style><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-5ybmgr"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="WarningIcon-:Rcqgslaatasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M17.798 14.791L11.316 3.744c-.582-.992-2.05-.992-2.632 0L2.202 14.79C1.625 15.776 2.354 17 3.518 17h12.964c1.164 0 1.893-1.224 1.316-2.209zM9.99 8h.02c.611.007 1.073.592.978 1.244l-.428 2.238c-.04.296-.278.518-.557.518h-.006c-.279 0-.516-.222-.557-.518l-.428-2.238C8.917 8.592 9.386 8 9.99 8zm.01 7a1 1 0 100-2 1 1 0 000 2z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(warning)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" id="public-beta-for-customers-already-using-proxy" class="css-kevsq9">Public Beta for customers already using Proxy</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Twilio's Proxy API is currently available as a Public Beta product. Some features are not yet implemented and others may be changed before the product is declared as Generally Available.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Public Beta products are <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://help.twilio.com/hc/en-us/articles/115002413087-Twilio-Beta-product-support" rel="noreferrer noopener" target="_blank" title="not covered by a Twilio SLA" class="css-lpeit6"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">not covered by a Twilio SLA<style data-emotion="css 1ezs782">.css-1ezs782{box-sizing:border-box;display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;vertical-align:middle;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ezs782"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LinkExternalIcon-:R5alalagslaatasm:"><title id="LinkExternalIcon-:R5alalagslaatasm:">(link takes you to an external page)</title><path fill="currentColor" fill-rule="evenodd" d="M8.4 4.5a.5.5 0 01.5.5v.1a.5.5 0 01-.5.5H5.6v8.8h8.8v-2.8a.5.5 0 01.41-.492l.09-.008h.1a.5.5 0 01.492.41l.008.09V15a.5.5 0 01-.41.492L15 15.5H5a.5.5 0 01-.492-.41L4.5 15V5a.5.5 0 01.41-.492L5 4.5h3.4zm6.6 0a.5.5 0 01.5.5v.1l-.001.01.001 3.29a.5.5 0 01-.5.5h-.1a.5.5 0 01-.5-.5l-.001-1.935-3.967 3.967a.611.611 0 01-.78.07l-.084-.07a.611.611 0 01-.07-.78l.07-.084L13.534 5.6H11.6a.5.5 0 01-.5-.5V5a.5.5 0 01.5-.5H15z"></path></svg></span></span></span></a>.</p></div></div></div></div> <p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Twilio Proxy simplifies the task of masking the communications between two parties (aka <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/glossary/what-are-masked-phone-numbers" title="masked phone numbers" class="css-lpeit6">masked phone numbers</a> or masked calling). Proxy automatically provides a number and associates two numbers together in order to forward messages and calls back and forth.</p> <style data-emotion="css 1cxfq70">.css-1cxfq70{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;margin-bottom:1.5rem;}li .css-1cxfq70{margin-top:1.5rem;}.css-1cxfq70 div{display:inline-block;position:relative;margin:auto;max-width:100%;height:auto;}.css-1cxfq70 div:hover button{opacity:1;}.css-1cxfq70 div img{display:block;margin:auto;max-width:100%;max-height:31.5rem;height:auto;object-fit:contain;border-radius:4px;cursor:-webkit-zoom-in;cursor:zoom-in;}.css-1cxfq70 div button{opacity:0;position:absolute;top:1rem;right:1rem;-webkit-transition:opacity .2s ease-in-out;transition:opacity .2s ease-in-out;}.css-1cxfq70 div button:focus,.css-1cxfq70 div button:hover{opacity:1;}</style><style data-emotion="css wszb6a">.css-wszb6a{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;margin-bottom:1.5rem;}li .css-wszb6a{margin-top:1.5rem;}.css-wszb6a div{display:inline-block;position:relative;margin:auto;max-width:100%;height:auto;}.css-wszb6a div:hover button{opacity:1;}.css-wszb6a div img{display:block;margin:auto;max-width:100%;max-height:31.5rem;height:auto;object-fit:contain;border-radius:4px;cursor:-webkit-zoom-in;cursor:zoom-in;}.css-wszb6a div button{opacity:0;position:absolute;top:1rem;right:1rem;-webkit-transition:opacity .2s ease-in-out;transition:opacity .2s ease-in-out;}.css-wszb6a div button:focus,.css-wszb6a div button:hover{opacity:1;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-wszb6a"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><img alt="Proxy Overview Graphic." loading="lazy" width="1340" height="510" decoding="async" data-nimg="1" style="color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 1340 510'%3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAYAAAB/qH1jAAAACXBIWXMAAAsTAAALEwEAmpwYAAAALUlEQVR4nAEiAN3/APv7+/83MzP/MjEx/2FhYf8Au7u7/4qFhf+Mior/m5ub/1K3FHSXbheOAAAAAElFTkSuQmCC'/%3E%3C/svg%3E")" srcSet="/_next/image?url=https%3A%2F%2Fdocs-assets.prod.twilio.com%2Ff74d5bd01700c4a4c47e5f0cc86aed918984c174922cb35676b8d9837c6ba3b6.png&w=1920&q=75&dpl=dpl_AZR3DDpRPxxYyeGuDBByNojPTgdW 1x, /_next/image?url=https%3A%2F%2Fdocs-assets.prod.twilio.com%2Ff74d5bd01700c4a4c47e5f0cc86aed918984c174922cb35676b8d9837c6ba3b6.png&w=3840&q=75&dpl=dpl_AZR3DDpRPxxYyeGuDBByNojPTgdW 2x" src="/_next/image?url=https%3A%2F%2Fdocs-assets.prod.twilio.com%2Ff74d5bd01700c4a4c47e5f0cc86aed918984c174922cb35676b8d9837c6ba3b6.png&w=3840&q=75&dpl=dpl_AZR3DDpRPxxYyeGuDBByNojPTgdW"/><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" type="button" aria-busy="false" class="css-zv9zrj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="ZoomInIcon-:Rpla9slaatasm:"><path fill="currentColor" d="M5.5 8a.5.5 0 000 1H8v2.5a.5.5 0 101 0V9h2.5a.5.5 0 000-1H9V5.5a.5.5 0 00-1 0V8H5.5z"></path><path fill="currentColor" fill-rule="evenodd" d="M12.8 13.507a6.543 6.543 0 01-10.303-7.47 6.542 6.542 0 1111.01 6.762l4.347 4.347a.5.5 0 11-.708.707l-4.345-4.346zM5.464 3.933a5.542 5.542 0 016.997 8.526l-.014.015a5.543 5.543 0 11-6.983-8.54z" clip-rule="evenodd"></path></svg></span>Expand image</span></button></div></div><!--$--><!--/$--> <p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">With Proxy, Twilio facilitates any use case that can benefit from a temporary conversation between two parties.</p> <p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o"><em>Not a developer? See the <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy" title="Proxy product page" class="css-lpeit6">Proxy product page</a>.</em></p> <section id="get-started-with-proxy-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css gt12nx">.css-gt12nx{box-sizing:border-box;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;margin-bottom:1.25rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><style data-emotion="css 16k5vxt">.css-16k5vxt{margin:0;padding:0;color:rgb(18, 28, 45);font-size:1.5rem;line-height:2rem;margin-bottom:0;font-weight:600;letter-spacing:-.02em;display:inline;}</style><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="get-started-with-proxy" class="css-16k5vxt">Get started with Proxy</h2><style data-emotion="css f02h4i">.css-f02h4i{box-sizing:border-box;margin-bottom:0;-webkit-text-decoration:none;text-decoration:none;margin-left:0.5rem;color:rgb(96, 107, 133);border-radius:2px;outline:none;display:inline-block;vertical-align:text-bottom;}.css-f02h4i:hover{color:rgb(3, 11, 93);}.css-f02h4i:focus{box-shadow:0 0 0 2px #ffffff,0 0 0 3px #006dfa,0 0 0 5px #cce4ff;color:rgb(3, 11, 93);}</style><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#get-started-with-proxy" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqbclaatasm:"><title id="LinkIcon-:Rakqbclaatasm:">get-started-with-proxy page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><style data-emotion="css 1kam78h">.css-1kam78h{box-sizing:border-box;opacity:0;-webkit-transition:opacity 0.25s ease-in-out;transition:opacity 0.25s ease-in-out;}section:focus-within .css-1kam78h,section:hover .css-1kam78h{opacity:1;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlabclaatasm:"><title id="ThumbsUpIcon-:R2cqlabclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 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01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Follow our quickstart for the fastest experience adding masked phone numbers for SMS and Voice communications.</p><style data-emotion="css 1bt452l">.css-1bt452l{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;margin-bottom:1.5rem;font-weight:400;margin-left:1.5rem;list-style-type:disc;}</style><ul data-paste-element="UNORDERED_LIST" data-paste-core-version="20.6.0" class="css-1bt452l"> <style data-emotion="css 1pp5a8v">.css-1pp5a8v{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;font-weight:400;margin-bottom:0.5rem;margin-top:0.5rem;}</style><li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/quickstart" title="Proxy Quickstart" class="css-lpeit6">Proxy Quickstart</a></li> </ul></section> <section id="build-your-app-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="build-your-app" class="css-16k5vxt">Build your app</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#build-your-app" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqbslaatasm:"><title id="LinkIcon-:Rakqbslaatasm:">build-your-app page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlabslaatasm:"><title id="ThumbsUpIcon-:R2cqlabslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalabslaatasm:"><title id="ThumbsDownIcon-:R2dalabslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">You've got an idea in mind that could employ ephemeral communications. Let us help you make it a reality.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">These docs will help you turn that idea into production and show you all of the details you need to have a hit on your hands.</p></section> <section id="usage-guides-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css a8lapc">.css-a8lapc{box-sizing:border-box;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;margin-bottom:1rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><style data-emotion="css yftbgj">.css-yftbgj{margin:0;padding:0;color:rgb(18, 28, 45);font-size:1.25rem;line-height:1.75rem;margin-bottom:0;font-weight:600;letter-spacing:-.02em;display:inline;}</style><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="usage-guides" class="css-yftbgj">Usage guides</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#usage-guides" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqcclaatasm:"><title id="LinkIcon-:Rakqcclaatasm:">usage-guides page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlacclaatasm:"><title id="ThumbsUpIcon-:R2cqlacclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalacclaatasm:"><title id="ThumbsDownIcon-:R2dalacclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><ul data-paste-element="UNORDERED_LIST" data-paste-core-version="20.6.0" class="css-1bt452l"> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/understanding-phone-number-management" title="Phone Number Management" class="css-lpeit6">Phone Number Management</a></li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/phone-numbers-needed" title="How many Phone Numbers do I need?" class="css-lpeit6">How many Phone Numbers do I need?</a></li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/reserved-phone-numbers" title="Reserved Phone Numbers" class="css-lpeit6">Reserved Phone Numbers</a></li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/out-session-callback-response-guide" title="Out-of-Session Callback Response Guide" class="css-lpeit6">Out-of-Session Callback Response Guide</a></li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/using-the-reserved-numbers-and-auto-create-functionalities-to-support-the-online-directory-scenarios" title="Using the Reserved Numbers and Auto-Create functionalities to support the "online directory" scenarios" class="css-lpeit6">Using the Reserved Numbers and Auto-Create functionalities to support the "online directory" scenarios</a></li> </ul></section> <section id="api-reference-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="api-reference" class="css-yftbgj">API reference</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#api-reference" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqcslaatasm:"><title id="LinkIcon-:Rakqcslaatasm:">api-reference page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlacslaatasm:"><title id="ThumbsUpIcon-:R2cqlacslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 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Numbers</a></li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v"><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/proxy/api/session" title="Proxy Session" class="css-lpeit6">Proxy Session</a></li> </ul><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1tn0jga"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-5ybmgr"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="WarningIcon-:R1jasslaatasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M17.798 14.791L11.316 3.744c-.582-.992-2.05-.992-2.632 0L2.202 14.79C1.625 15.776 2.354 17 3.518 17h12.964c1.164 0 1.893-1.224 1.316-2.209zM9.99 8h.02c.611.007 1.073.592.978 1.244l-.428 2.238c-.04.296-.278.518-.557.518h-.006c-.279 0-.516-.222-.557-.518l-.428-2.238C8.917 8.592 9.386 8 9.99 8zm.01 7a1 1 0 100-2 1 1 0 000 2z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(warning)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" id="legal-implications-of-managing-communications-between-users" class="css-kevsq9">Legal implications of managing communications between users</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">If you choose to manage communications between your users, including voice calls, text-based messages (e.g., SMS), and chat, you may need to comply with certain laws and regulations, including those regarding obtaining consent. Additional information regarding legal compliance considerations and best practices for using Twilio to manage and record communications between your users, such as when using Twilio Proxy, can be found <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://help.twilio.com/hc/en-us/articles/360011435554-Best-Practices-for-Using-Twilio-to-Manage-and-Record-Communications-Between-Users" rel="noreferrer noopener" target="_blank" title="here" class="css-lpeit6"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">here<span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ezs782"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LinkExternalIcon-:Rlajalasslaatasm:"><title id="LinkExternalIcon-:Rlajalasslaatasm:">(link takes you to an external 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Get help now from our <style data-emotion="css 1az6u6g">.css-1az6u6g{box-sizing:border-box;color:rgb(255, 255, 255);font-size:inherit;font-weight:inherit;line-height:inherit;outline:none;-webkit-text-decoration:underline;text-decoration:underline;}.css-1az6u6g:active,.css-1az6u6g[data-active=true]{color:rgb(255, 255, 255);-webkit-text-decoration:none;text-decoration:none;}.css-1az6u6g:focus{box-shadow:0 0 0 1px #394762,0 0 0 3px #121c2d,0 0 0 4px #ffffff,0 0 0 6px rgba(255, 255, 255, 0.2);color:rgb(255, 255, 255);-webkit-text-decoration:underline;text-decoration:underline;border-radius:4px;}.css-1az6u6g:hover{color:rgb(255, 255, 255);-webkit-text-decoration:none;text-decoration:none;}</style><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://help.twilio.com" rel="noreferrer noopener" target="_blank" title="support team" class="css-1az6u6g"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">support team<span 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