Support und Wissensdatenbank f眉r unsere WordPress Plugins

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src="https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2019/03/borlabs-opt-in-logo-square-512.png"/> </div> <h3 class="kb-topic__title"> Borlabs Opt-in </h3> </div> <div class="kb-topic__articles"> <div class="kb-topic__box-count"> 3 Artikel </div> <div class="kb-topic__show-all"> Zeige alles </div> </div> </div> </a> </div> <div class="kb-topic-gap"></div></div> </div> </div><div class="vc_row wpb_row vc_row-fluid row-shadow vc_custom_1552427838467"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row vc_inner vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <h2>Top Artikel</h2> <p>Antworten auf die meisten Fragen.</p> </div> </div> </div></div></div><div class="fancy-list wpb_column vc_column_container 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fa-book"></i></span><a href="/web/20211208155506/https://de.borlabs.io/kb/website-richtig-testen/">Website richtig testen</a></li> </ul>  </div> </div> </div></div></div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid vc_custom_1552427786699"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row vc_inner vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-4"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_center"> <figure class="wpb_wrapper vc_figure"> <div class="vc_single_image-wrapper vc_box_border_grey"><img width="1336" height="500" src="https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2018/05/paddle-logo-blue.png" class="vc_single_image-img attachment-full" alt="" loading="lazy" srcset="https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2018/05/paddle-logo-blue.png 1336w, https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2018/05/paddle-logo-blue-300x112.png 300w, https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2018/05/paddle-logo-blue-768x287.png 768w, https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2018/05/paddle-logo-blue-1024x383.png 1024w" sizes="(max-width: 1336px) 100vw, 1336px" data-dt-location="https://web.archive.org/web/20211208155506/https://de.borlabs.io/support/paddle-logo-blue/"/></div> </figure> </div> </div></div></div></div><div class="vc_row wpb_row vc_inner vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <h4>Keine E-Mail oder Download erhalten?</h4> <p>Paddle versendet 2 E-Mails nach dem Kauf. Es kann bis zu 15 Minuten dauern, bis die E-Mails eintreffen. Bitte pr眉fe auch deinen Spam-Ordner.</p> <p>Alternativ kannst du dich in deinen <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/account/">Account</a> einloggen und erh盲ltst dort Zugriff auf den Download, deinen Lizenzschl眉ssel und die Rechnung.</p> </div> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <h4>USt-ID nicht angegeben?</h4> <p>Konntest du w盲hrend des Bestellvorgangs deine USt-ID nicht eingeben oder hast es vergessen, lies bitte den Artikel <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/kb/ust-id-vat-nach-dem-kauf-angeben/">USt-ID nach dem Kauf angeben</a>.</p> </div> </div> </div></div></div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid row-shadow with-form vc_custom_1552513118440"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element "> <div class="wpb_wrapper"> <h2>Antwort nicht gefunden? Schreib uns!</h2> </div> </div> <div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Das <strong>TTDSG</strong> tritt am 01. Dezember in Kraft, erfahre dazu alles in unserem neuen Blog Artikel: <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/ttdsg-und-borlabs-cookie/">TTDSG und Borlabs Cookie</a>. </div> </div> </div><div class="wpforms-container borlabs-support-form" id="wpforms-3452"><form id="wpforms-form-3452" class="wpforms-validate wpforms-form" data-formid="3452" method="post" enctype="multipart/form-data" action="/web/20211208155506/https://de.borlabs.io/support/?wpforms_form_id=3452" data-token="b529db2ae739ef987cf7c46925c8b10c"><noscript class="wpforms-error-noscript">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.</noscript><div class="wpforms-field-container"><div id="wpforms-3452-field_2-container" class="wpforms-field wpforms-field-select support-event-topic wpforms-conditional-trigger wpforms-field-select-style-classic" data-field-id="2"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-3452-field_2">Thema <span class="wpforms-required-label">*</span></label><select id="wpforms-3452-field_2" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][2]" required="required"><option value="" class="placeholder" disabled selected="selected">Thema ausw盲hlen*</option><option value="Bestellabwicklung">Bestellabwicklung</option><option value="Featureanfrage">Featureanfrage</option><option value="Fragen vor dem Kauf">Fragen vor dem Kauf</option><option value="Technische/s Frage/Problem">Technische/s Frage/Problem</option></select></div><div id="wpforms-3452-field_1-container" class="wpforms-field wpforms-field-select support-event-product wpforms-conditional-trigger wpforms-field-select-style-classic" data-field-id="1"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-3452-field_1">Produkt <span class="wpforms-required-label">*</span></label><select id="wpforms-3452-field_1" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][1]" required="required"><option value="" class="placeholder" disabled selected="selected">Produkt ausw盲hlen*</option><option value="Borlabs Cache">Borlabs Cache</option><option value="Borlabs Cookie">Borlabs Cookie</option><option value="Borlabs Opt-in f眉r WPForms">Borlabs Opt-in f眉r WPForms</option><option value="Shop-Schnittstelle Afterbuy">Shop-Schnittstelle Afterbuy</option></select></div><div id="wpforms-3452-field_3-container" class="wpforms-field wpforms-field-select support-event-sub-topic-order wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic" data-field-id="3" style="display:none;"><label class="wpforms-field-label" for="wpforms-3452-field_3">Bestellabwicklung <span class="wpforms-required-label">*</span></label><select id="wpforms-3452-field_3" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][3]" required="required"><option value="" class="placeholder" disabled selected="selected">Bitte ausw盲hlen</option><option value="Bank眉berweisung">Bank眉berweisung</option><option value="E-Mail nicht erhalten">E-Mail nicht erhalten</option><option value="Rechnung fehlt / anpassen">Rechnung fehlt / anpassen</option><option value="R眉ckzahlung erhalten">R眉ckzahlung erhalten</option><option value="USt-ID nicht angegeben">USt-ID nicht angegeben</option><option value="Anderes Anliegen">Anderes Anliegen</option></select></div><div id="wpforms-3452-field_22-container" class="wpforms-field wpforms-field-select support-event-sub-topic-cache-ti wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic" data-field-id="22" style="display:none;"><label class="wpforms-field-label" for="wpforms-3452-field_22">Borlabs Cache: Technisches Problem <span class="wpforms-required-label">*</span></label><select id="wpforms-3452-field_22" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][22]" required="required"><option value="" class="placeholder" disabled selected="selected">Bitte ausw盲hlen</option><option value="JavaScript-Code wie z.B. AdSense wird verschluckt">JavaScript-Code wie z.B. AdSense wird verschluckt</option><option value="Speicherplatzverbrauch">Speicherplatzverbrauch</option><option value="Website funktioniert nicht mehr">Website funktioniert nicht mehr</option><option value="WooCommerce Problem">WooCommerce Problem</option><option value="Anderes Problem">Anderes Problem</option></select></div><div id="wpforms-3452-field_4-container" class="wpforms-field wpforms-field-select support-event-sub-topic-cookie-ti wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic" data-field-id="4" style="display:none;"><label class="wpforms-field-label" for="wpforms-3452-field_4">Borlabs Cookie: Technisches Problem <span class="wpforms-required-label">*</span></label><select id="wpforms-3452-field_4" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][4]" required="required"><option value="" class="placeholder" disabled selected="selected">Bitte ausw盲hlen</option><option value="Cookie-Box erscheint immer wieder">Cookie-Box erscheint immer wieder</option><option value="Cookie-Box verschwindet nicht">Cookie-Box verschwindet nicht</option><option value="Cookie wird nicht blockiert">Cookie wird nicht blockiert</option><option value="Einstellungen speichern nicht bzw. springen auf "Aus" zur眉ck">Einstellungen speichern nicht bzw. springen auf "Aus" zur眉ck</option><option value="Google Analytics oder Facebook werden nicht blockiert">Google Analytics oder Facebook werden nicht blockiert</option><option value="Google Maps wird nicht blockiert">Google Maps wird nicht blockiert</option><option value="Google Search Validierung klappt nicht">Google Search Validierung klappt nicht</option><option value="Google Tag Manager wird geladen">Google Tag Manager wird geladen</option><option value="Lizenz umziehen">Lizenz umziehen</option><option value="Matomo wird nicht blockiert">Matomo wird nicht blockiert</option><option value="Anderes Problem">Anderes Problem</option></select></div><div id="wpforms-3452-field_12-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="12" style="display:none;"><div id="wpforms-3452-field_12"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Paddle versendet 2 E-Mails nach dem Kauf. Es kann bis zu 15 Minuten dauern, bis die E-Mails eintreffen. Bitte pr眉fe auch deinen Spam-Ordner. </div> </div> </div></div></div><div id="wpforms-3452-field_23-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="23" style="display:none;"><div id="wpforms-3452-field_23"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Paddle versendet 2 E-Mails, eine davon enth盲lt einen Link zur <strong>Invoice</strong>. Klicke auf den Link in der E-Mail, um deine Kontaktdaten f眉r deine Rechnung zu hinterlegen. Solltest du deine USt-ID vergessen haben, lies bitte den Artikel <a href="/web/20211208155506/https://de.borlabs.io/kb/ust-id-vat-nach-dem-kauf-angeben/">USt-ID nach dem Kauf angeben</a>. </div> </div> </div></div></div><div id="wpforms-3452-field_13-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="13" style="display:none;"><div id="wpforms-3452-field_13"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Konntest du w盲hrend des Bestellvorgangs deine USt-ID nicht eingeben oder hast es vergessen, lies bitte den Artikel <a href="/web/20211208155506/https://de.borlabs.io/kb/ust-id-vat-nach-dem-kauf-angeben/">USt-ID nach dem Kauf angeben</a>. </div> </div> </div></div></div><div id="wpforms-3452-field_32-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="32" style="display:none;"><div id="wpforms-3452-field_32"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Ist beim Caching die Option f眉r das Zusammenf眉hren von JavaScript aktiviert, wird auch Inline-JavaScript wie z.B. der AdSense-Code in die zusammengef眉hrte JavaScript-Datei geschrieben. Um das zu verhindern, muss das JavaScript f眉r die Ausschlie脽ung der Optimierung markiert werden. Wie das funktioniert, kannst du <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/kb/bereiche-javascript-etc-von-der-optimierung-ausschliessen/">hier</a> nachlesen. </div> </div> </div></div></div><div id="wpforms-3452-field_24-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="24" style="display:none;"><div id="wpforms-3452-field_24"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Caching-Systeme erh枚hen grunds盲tzlich den Speicherplatzverbrauch, da jede Seite als Datei auf dem Server abgelegt wird. Sollte es zu einem Verbrauch von mehreren GB kommen, liegt wahrscheinlich ein Problem mit den JavaScripts vor. <br>Manche Plugins ver盲ndern f眉r jede Seite ihren JavaScript-Code, was dazu f眉hrt, dass bei aktivierter JavaScript-Zusammenf眉hrung f眉r jede Seite eine zusammengef眉hrte JavaScript-Datei erstellt wird. In diesem Fall ist es ratsam, die Option <strong>Zusammenf眉hren</strong> unter <strong>Erweiterte Einstellungen > JavaScript</strong> zu deaktivieren. </div> </div> </div></div></div><div id="wpforms-3452-field_25-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="25" style="display:none;"><div id="wpforms-3452-field_25"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> <p>Um die Ursache zu finden, nutze zum Besuchen deiner Website den Browser im Inkognito/Privaten-Modus. Nach jedem Test schlie脽e alle Inkognito-Fenster und 枚ffne ein neues Inkognito-Fenster, um ganz sicher zu sein, dass keine Daten aus dem Cache geladen werden. In deinem regul盲ren Browser-Fenster bleibst du in WordPress angemeldet, nur die Test-Besuche f眉hrst du im Inkognito-Fenster aus.</p> <p>Gehe nun wie folgt vor, um die Ursache zu finden:</p> <ol> <li>Pr眉fe mit Hilfe der Entwickler-Werkzeuge, ob ein JavaScript-Fehler in der Konsole angezeigt wird (Fehler werden mit rotem Text dargestellt). Liegt ein Fehler vor, deaktiviere Borlabs Cache und versuche es erneut.</li> <li>Ist der Fehler verschwunden, deaktiviere die Option <strong>Zusammenf眉hren</strong> in den <strong>Erweiterten Einstellungen</strong> unter <strong>JavaScript</strong> und <strong>CSS</strong>, aktiviere Borlabs Cache und lade deine Website im Inkognito-Modus erneut. Funktioniert die Website jetzt, liegt ein Fehler in einer deiner JavaScript oder CSS Dateien vor.</li> </ol> </div> </div> </div></div></div><div id="wpforms-3452-field_28-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="28" style="display:none;"><div id="wpforms-3452-field_28"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Vorweg eine wichtige Information: nicht alle WordPress Themes sind WooCommerce + Caching kompatibel, daher kann es vorkommen, dass s盲mtliche WooCommerce Seiten vom Caching ausgeschlossen werden m眉ssen. Schlie脽e alle URLs, wie die des Warenkorbes oder des Checkouts, vom Caching aus. Dazu f眉ge unter <strong>Erweiterte Einstellungen > Cache-Ausnahmen</strong> die URLs hinzu. </div> </div> </div></div></div><div id="wpforms-3452-field_31-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="31" style="display:none;"><div id="wpforms-3452-field_31"><div class="mkb-shortcode-container"> <div class="mkb-warning"> <div class="mkb-warning__icon"> <i class="fa fa-lg fa-exclamation-triangle"></i> </div> <div class="mkb-warning__content"> Bitte <strong>entferne</strong> den Code, den du in Borlabs Cookie hinterlegt hast, an allen anderen Stellen. <strong>Nur</strong> Borlabs Cookie darf den Code von z.B. Matomo/Piwik ausliefern.<br><br>Wenn z. B. Google Analytics geladen wird oder ein Cookie davon gesetzt wird, dann ist ein Plugin aktiv oder der Code von Analytics ist <strong>NICHT</strong> ausgebaut worden.<br><br>Nur Borlabs Cookie darf den Code ausliefern! </div> </div> </div></div></div><div id="wpforms-3452-field_37-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="37" style="display:none;"><div id="wpforms-3452-field_37"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Sollte die Cookie-Auswahl immer wieder erscheinen, pr眉fe bitte unter <strong>Einstellungen > Cookie Einstellungen</strong> den Eintrag von <strong>Domain</strong>. Hier muss die Domain (ohne https://) deiner Website hinterlegt sein. Lautet deine URL z.B. <strong>https://www.example.com</strong> trage dort <strong>www.example.com</strong> ein. Achte auch darauf, ob deine Domain mit oder ohne <strong>www.</strong> hinterlegt wird. </div> </div> </div></div></div><div id="wpforms-3452-field_33-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="33" style="display:none;"><div id="wpforms-3452-field_33"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Sollte die Cookie-Box nach einer Auswahl nicht verschwinden, pr眉fe ob das JavaScript, dass du in Borlabs Cookie hinterlegt hast, einen Syntax-Fehler enth盲lt. Lies dazu auch diesen Artikel: <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/kb/website-richtig-testen/">Website richtig testen</a>. </div> </div> </div></div></div><div id="wpforms-3452-field_16-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="16" style="display:none;"><div id="wpforms-3452-field_16"><div class="mkb-shortcode-container"> <div class="mkb-warning"> <div class="mkb-warning__icon"> <i class="fa fa-lg fa-exclamation-triangle"></i> </div> <div class="mkb-warning__content"> Bitte deaktiviere alle anderen Plugins, die den Google Analytics oder Facebook Code einbinden, bzw. <strong>entferne die Tracking-JavaScripte</strong>. <br><strong>Nur Borlabs Cookie</strong> darf die JavaScripte f眉r Google Analytics und Facebook ausliefern. Plugins wie z.B. MonsterInsights m眉ssen deaktiviert ODER mit Hilfe des Script-Blockers blockiert werden. </div> </div> </div></div></div><div id="wpforms-3452-field_18-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="18" style="display:none;"><div id="wpforms-3452-field_18"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Aktuell kann nur Google Maps, dass via Iframe eingebunden wird, automatisch erkannt und blockiert werden. Wie du Google Maps via API Einbindung Blockierung kannst, zeigen wir dir hier: <a href="https://web.archive.org/web/20211208155506/https://www.youtube.com/watch?v=cziOqw9Fg38" target="_blank">https://www.youtube.com/watch?v=cziOqw9Fg38</a>. Bitte beachte, dass das Plugin <strong>WP Google Maps Pro</strong> NICHT blockiert werden kann. Verwendest du das Plugin, wirst du auf ein anderes wechseln m眉ssen. </div> </div> </div></div></div><div id="wpforms-3452-field_29-container" class="wpforms-field wpforms-field-html wpforms-html-block wpforms-conditional-field wpforms-conditional-show" data-field-id="29" style="display:none;"><div id="wpforms-3452-field_29"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Die Validierung in Google Search funktioniert problemlos via Meta-Tag oder via .html-Datei. Solltest du die Validierung via Google Analytics-Code durchf眉hren wollen, kann dies zu Problemen f眉hren. Du kannst versuchen, die Einstellung <strong>Cookies f眉r Bots/Crawler</strong> zu aktivieren. Sollte das nicht funktionieren, wirst du auf die anderen genannten Validierungsm枚glichkeiten zur眉ckgreifen m眉ssen. </div> </div> </div></div></div><div id="wpforms-3452-field_38-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="38" style="display:none;"><div id="wpforms-3452-field_38"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Beim Versuch z.B. Borlabs Cookie Status auf AN zu setzen, springt nach dem Speichern die Einstellung zur眉ck auf AUS. Dies ist nach jetzigem Stand KEIN Fehler von Borlabs Cookie, sondern wird durch eine unbekannte Browser-Erweiterung verursacht. Bitte versuche einen anderen Browser OHNE Erweiterung zu verwenden. Falls das nicht klappt, erstelle ein Ticket. Wir ben枚tigen FTP und WordPress Admin Zugang, um das Problem nachvollziehen zu k枚nnen.<br><strong>HINWEIS:</strong> Solltest du LastPass verwenden, deaktiviere die Erweiterung im Browser und versuche es erneut. Sollte es jetzt funktionieren, gib uns bitte R眉ckmeldung. </div> </div> </div></div></div><div id="wpforms-3452-field_39-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="39" style="display:none;"><div id="wpforms-3452-field_39"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> <strong>Lizenz Fragen:</strong>: H盲ufige Fragen zu den Lizenzen findest du hier: <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/kb/lizenzen-fragen-vor-dem-kauf/">Lizenzen - Fragen vor dem Kauf</a>. <br><br> <strong>Nur WordPress:</strong> Borlabs Cookie ist nur f眉r WordPress verf眉gbar. Andere Plattformen wie Wix, Jimdo o.盲. werden nicht unterst眉tzt. <br><br> <strong>Demo / Testversion</strong>: Eine Demo kann leider nicht angeboten werden. Du kannst aber eine Personal Lizenz erwerben und sp盲ter in eine h枚here Lizenz upgraden und zahlst dabei nur die Differenz. </div> </div> </div></div></div><div id="wpforms-3452-field_40-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="40" style="display:none;"><div id="wpforms-3452-field_40"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Wenn Google Analytics akzeptiert wird, wird auch der Google Tag Manager geladen. Dieses Verhalten ist von Google vorgegeben. Analytics wird seit mehreren Jahren 眉ber die www.googletagmanager.com Domain geladen und nicht mehr 眉ber www.google-analytics.com. </div> </div> </div></div></div><div id="wpforms-3452-field_42-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="42" style="display:none;"><div id="wpforms-3452-field_42"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Wenn du deine USt-ID nachtr盲glich angegeben hast, erh盲ltst du nach kurzer Zeit automatisch eine R眉ckzahlung von Paddle. Deine Rechnung wird korrigiert und wei脽t keinen USt. Betrag mehr aus. F眉r Fragen zur Rechnung wende dich bitte an help@paddle.com </div> </div> </div></div></div><div id="wpforms-3452-field_45-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="45" style="display:none;"><div id="wpforms-3452-field_45"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Wenn du das Websites Kontingent deiner Lizenz aufgebraucht hast und eine alte Website durch eine neue ersetzen m枚chtest, kannst du die Lizenz 眉ber Borlabs Cookie bequem von einer Website auf die andere umziehen.<br><br>Dazu melde dich in unserem <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/account/" target="_blank">Account-Bereich</a> an, klicke auf das Schl眉ssel-Symbol deiner Lizenz, um eine Website aus der Lizenz zu entfernen. Anschlie脽end kannst du in Borlabs Cookie die Lizenz f眉r deine neue Website aktivieren. </div> </div> </div></div></div><div id="wpforms-3452-field_47-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="47" style="display:none;"><div id="wpforms-3452-field_47"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> Bei Bank眉berweisung dauert es 1-2 Werktage, bis das Geld bei Paddle eingetroffen und verarbeitet wurde. Eine Bank眉berweisung die Samstag oder Sonntag durchgef眉hrt wird, wird erst Montag von der Bank verarbeitet, d.h. der Zahlungseingang bei Paddle erfolgt zwischen Dienstag und Mittwoch Nachmittag. <br><br> <strong>WICHTIG</strong>: Stelle sicher, dass bei der 脺berweisung der Referenzcode im Verwendungszweck angegeben wurde. Ohne den Referenzcode findet keine automatische Zuweisung statt. <br><br> Im Anschluss wird der Lizenzschl眉ssel generiert, die Rechnung und der Link zum Download via E-Mail zugestellt. <br><br> Erst ab diesem Zeitpunkt ist der Kauf abgeschlossen und du kannst im <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/account/">Account-Bereich</a> auf unserer Seite deine Daten einsehen. <br><br> Es ist nicht m枚glich, den Download oder den Lizenzschl眉ssel vorher zuzustellen. </div> </div> </div></div></div><div id="wpforms-3452-field_20-container" class="wpforms-field wpforms-field-checkbox fancy-checkbox support-event-not-helpful wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger" data-field-id="20" style="display:none;"><label class="wpforms-field-label" for="wpforms-3452-field_20">Konnte dein Problem gel枚st werden? <span class="wpforms-required-label">*</span></label><ul id="wpforms-3452-field_20" class="wpforms-field-required"><li class="choice-1 depth-1"><input type="checkbox" id="wpforms-3452-field_20_1" name="wpforms[fields][20][]" value="Nein, mein Problem besteht noch." required><label class="wpforms-field-label-inline" for="wpforms-3452-field_20_1">Nein, mein Problem besteht noch.</label></li></ul></div><div id="wpforms-3452-field_41-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="41" style="display:none;"><div id="wpforms-3452-field_41"><div class="mkb-shortcode-container"> <div class="mkb-tip"> <div class="mkb-tip__icon"> <i class="fa fa-lg fa-lightbulb-o"></i> </div> <div class="mkb-tip__content"> <strong>WICHTIG</strong>: Bevor du ein Support-Ticket erstellst, bitte lies die Hinweise in den Tooltipps (Nr. 1) und weiteren Informationen im Tipps-Bereich (Nr. 2), wo fast immer ausf眉hrliche Informationen zu einer Einstellung (Nr. 3) zu finden sind. </div> </div> </div> <figure class="wp-block-image image-shadow"><img src="/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2019/09/de-support-borlabs-cookie.png" alt=""></figure></div></div><div id="wpforms-3452-field_44-container" class="wpforms-field wpforms-field-html" data-field-id="44"><div id="wpforms-3452-field_44"><span style="font-size: 0.85em; color: red;">Support-Hinweis:</span> <span style="font-size: 0.85em;">Alles zu unserem Support und dessen Umfang findest du <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/support/fragen-zum-support/">hier</a>.</span></div></div><div id="wpforms-3452-field_7-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="7" style="display:none;"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-3452-field_7">Name <span class="wpforms-required-label">*</span></label><input type="text" id="wpforms-3452-field_7" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][7]" placeholder="Name*" required></div><div id="wpforms-3452-field_8-container" class="wpforms-field wpforms-field-email wpforms-conditional-field wpforms-conditional-show" data-field-id="8" style="display:none;"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-3452-field_8">E-Mail-Adresse <span class="wpforms-required-label">*</span></label><input type="email" id="wpforms-3452-field_8" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][8]" placeholder="E-Mail-Adresse*" required></div><div id="wpforms-3452-field_9-container" class="wpforms-field wpforms-field-url wpforms-conditional-field wpforms-conditional-show" data-field-id="9" style="display:none;"><label class="wpforms-field-label wpforms-label-hide" for="wpforms-3452-field_9">Website / URL <span class="wpforms-required-label">*</span></label><input type="url" id="wpforms-3452-field_9" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][9]" placeholder="Website / URL*" required><div class="wpforms-field-description">URL inkl. der Angabe https:// - 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Melde dich bitte via <a href="https://web.archive.org/web/20211208155506/https://www.facebook.com/Borlabs" target="_blank" rel="noopener">Facebook</a> oder 眉ber unser <a href="https://web.archive.org/web/20211208155506/https://hilfe.borlabs.io/" target="_blank" rel="noopener">Forum</a>, wenn du keine E-Mail von uns erhalten hast. </div> </div> </div> </div> </div> <div class="wpb_text_column wpb_content_element vc_custom_1630775792379"> <div class="wpb_wrapper"> <p style="text-align: center;"><small>Zum Schutz vor Spam-Anfragen wird Google reCAPTCHA eingesetzt. Sollte Google reCAPTCHA in deinem Browser blockiert worden sein, wirst du das Formular nicht absenden k枚nnen. Ob Google reCAPTCHA geladen wurde, erkennst du am reCAPTCHA Logo, dass unten rechts in der Ecke erscheinen sollte.</small></p> </div> </div> </div></div></div></div> <span class="cp-load-after-post"></span> </div> <aside id="sidebar" class="sidebar bg-under-widget sidebar-shadow-decoration"> <div class="sidebar-content widget-divider-off"> <section id="kb_recent_articles_widget-2" class="widget mkb-widget mkb_recent_articles_widget"><h2 class="mkb-widget-title">N眉tzliche Artikel</h2> <div class="mkb-widget-articles__list"> <ul> <li class="mkb-widget-articles__list-item"> <a href="https://web.archive.org/web/20211208155506/https://de.borlabs.io/kb/1-installation-borlabs-cookie/"> <i class="mkb-widget-articles__list-icon fa fa-book"></i> 1. 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Juli 2017</time></div></article></li></ul></section><section id="custom_html-3" class="widget_text widget widget_custom_html wf-cell wf-1-3"><div class="textwidget custom-html-widget"><div class="widget-title"><img src="https://web.archive.org/web/20211208155506im_/https://de.borlabs.io/wp-content/uploads/sites/2/2019/03/paddle-logo.png" alt="Paddle Logo" width="187" height="70" style="width: auto; max-height: 30px;"> </div> <p>Verkauft und erf眉llt von Paddle - einem autorisierten H盲ndler.</p> <p>Unser Bestellprozess wird von unserem Online-H盲ndler Paddle.com durchgef眉hrt. Paddle.com ist der Merchant of Record f眉r alle unsere Bestellungen. 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Diese Informationen helfen uns zu verstehen, wie unsere Besucher unsere Website nutzen.</p> <p class="text-center"> <a href="#" class="_brlbs-cursor d-block" tabindex="0" role="button" data-cookie-accordion-target="statistics" > <span data-cookie-accordion-status="show"> Cookie-Informationen anzeigen </span> <span data-cookie-accordion-status="hide" class="borlabs-hide"> Cookie-Informationen ausblenden </span> </a> </p> </div> <div class="borlabs-hide" data-cookie-accordion-parent="statistics" > <table> <tr> <th>Akzeptieren</th> <td> <label class="_brlbs-btn-switch _brlbs-btn-switch--textRight"> <input id="borlabs-cookie-hotjar" tabindex="0" type="checkbox" data-cookie-group="statistics" name="cookies[statistics][]" value="hotjar" checked data-borlabs-cookie-switch /> <span class="_brlbs-slider"></span> <span class="_brlbs-btn-switch-status" data-active="An" data-inactive="Aus" aria-hidden="true"> </span> </label> </td> </tr> <tr> <th>Name</th> <td> <label for="borlabs-cookie-hotjar"> Hotjar </label> </td> </tr> <tr> <th>Anbieter</th> <td>Hotjar Ltd.</td> </tr> <tr> <th>Zweck</th> <td>Hotjar ist ein Analysewerkzeug f眉r das Benutzerverhalten von Hotjar Ltd. Wir verwenden Hotjar, um zu verstehen, wie Benutzer mit unserer Website interagieren.</td> </tr> <tr> <th>Datenschutzerkl盲rung</th> <td class="_brlbs-pp-url"> <a href="https://web.archive.org/web/20211208155506/https://www.hotjar.com/legal/policies/privacy/" target="_blank" rel="nofollow noopener noreferrer" > https://www.hotjar.com/legal/policies/privacy/ </a> </td> </tr> <tr> <th>Host(s)</th> <td>*.hotjar.com</td> </tr> <tr> <th>Cookie Name</th> <td>_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjIncludedInSample, _hjShownFeedbackMessage, _hjid, _hjRecordingLastActivity, hjTLDTest, _hjUserAttributesHash, _hjCachedUserAttributes, _hjLocalStorageTest, _hjptid</td> </tr> <tr> <th>Cookie Laufzeit</th> <td>Sitzung / 1 Jahr</td> </tr> </table> <table> <tr> <th>Akzeptieren</th> <td> <label class="_brlbs-btn-switch _brlbs-btn-switch--textRight"> <input id="borlabs-cookie-google-analytics-cm" tabindex="0" type="checkbox" data-cookie-group="statistics" name="cookies[statistics][]" value="google-analytics-cm" checked data-borlabs-cookie-switch /> <span class="_brlbs-slider"></span> <span class="_brlbs-btn-switch-status" data-active="An" data-inactive="Aus" aria-hidden="true"> </span> </label> </td> </tr> <tr> <th>Name</th> <td> <label for="borlabs-cookie-google-analytics-cm"> Google Analytics </label> </td> </tr> <tr> <th>Anbieter</th> <td>Google LLC</td> </tr> <tr> <th>Zweck</th> <td>Cookie von Google f眉r Website-Analysen. 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