CINXE.COM

A Systematic Literature Review of Value Cocreation in Online Services from The Perspective of Activity Theory | JECR

<!DOCTYPE html> <!--[if lt IE 7]><html class="lt-ie9 lt-ie8 lt-ie7" lang="en" dir="ltr"><![endif]--> <!--[if IE 7]><html class="lt-ie9 lt-ie8" lang="en" dir="ltr"><![endif]--> <!--[if IE 8]><html class="lt-ie9" lang="en" dir="ltr"><![endif]--> <!--[if gt IE 8]><!--><html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema#"><!--<![endif]--> <head> <meta charset="utf-8" /> <link rel="shortlink" href="/node/702" /> <link rel="shortcut icon" href="http://www.jecr.org/sites/default/files/jecr1.png" type="image/png" /> <meta name="Generator" content="Drupal 7 (http://drupal.org)" /> <link rel="canonical" href="/node/702" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="apple-mobile-web-app-capable" content="yes" /> <title>A Systematic Literature Review of Value Cocreation in Online Services from The Perspective of Activity Theory | JECR</title> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_xE-rWrJf-fncB6ztZfd2huxqgxu4WO-qwma6Xer30m4.css" media="all" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_zWfPetBrjxwjs6Iur4IGyOU5Li5P2UPXpPjft7fFsiw.css" media="all" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_NCOSdpoQnWWQHVcfG2o2skDLf8YSjSAlOAadPoELzbo.css" media="all" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_rP5iJ-BWw4FVpOe_fVdjUyvLTPm1N_h8l6xOGKgf73Y.css" media="screen" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_2hOhwqkcRWUuoTla0laJekkxX5a0kNf-0qk1-8uzZxc.css" media="all" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_EIWyJd0AmBacbp_RAQ_4VskCUlIxuO7oQf0h5eGex0Q.css" media="only screen" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_ZKrMUWhuaFc7Vexxs5GRFWAh__LGVptVAUg6S9Hb7YM.css" media="screen" /> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_uLsZMthPWJ7_voc5i7IDWJBwfEOV9wF0Oy_6qfSsGTQ.css" media="only screen" /> <!--[if lt IE 8]> <link type="text/css" rel="stylesheet" href="http://www.jecr.org/sites/default/files/css/css_reur1-RX9x2uqDVEJYGn_wdONfl7b1-HQiSiY8o5w3U.css" media="screen" /> <![endif]--> <script type="text/javascript" src="http://www.jecr.org/sites/default/files/js/js_vDrW3Ry_4gtSYaLsh77lWhWjIC6ml2QNkcfvfP5CVFs.js"></script> <script type="text/javascript" src="http://www.jecr.org/sites/default/files/js/js_rsGiM5M1ffe6EhN-RnhM5f3pDyJ8ZAPFJNKpfjtepLk.js"></script> <script type="text/javascript"> <!--//--><![CDATA[//><!-- (function(i,s,o,g,r,a,m){i["GoogleAnalyticsObject"]=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,"script","https://www.google-analytics.com/analytics.js","ga");ga("create", "UA-43753609-1", {"cookieDomain":"auto"});ga("set", "anonymizeIp", true);ga("send", "pageview"); //--><!]]> </script> <script type="text/javascript" src="http://www.jecr.org/sites/default/files/js/js_5SeRppnTUG5JK0xq6jQat7fI3rPPKEvJoTAwe4F7di0.js"></script> <script type="text/javascript" src="http://www.jecr.org/sites/default/files/js/js_qVMe0tHcj0QXxVcgwVWF-ICJww-Fjk2Kcl7DCEuwVZk.js"></script> <script type="text/javascript"> <!--//--><![CDATA[//><!-- jQuery.extend(Drupal.settings, {"basePath":"\/","pathPrefix":"","ajaxPageState":{"theme":"pixture_reloaded","theme_token":"b11Oggg3MVZElqHW-EAUun-KS6wqsE1PvtbQdlf5hRw","js":{"misc\/jquery.js":1,"misc\/jquery.once.js":1,"misc\/drupal.js":1,"sites\/all\/modules\/google_analytics\/googleanalytics.js":1,"0":1,"sites\/all\/modules\/form_save\/form_save.js":1,"sites\/all\/themes\/adaptivetheme\/adaptivetheme\/at_core\/scripts\/scalefix.js":1,"sites\/all\/themes\/adaptivetheme\/adaptivetheme\/at_core\/scripts\/onmediaquery.js":1},"css":{"modules\/system\/system.base.css":1,"modules\/system\/system.menus.css":1,"modules\/system\/system.messages.css":1,"modules\/system\/system.theme.css":1,"modules\/comment\/comment.css":1,"sites\/all\/modules\/date\/date_api\/date.css":1,"sites\/all\/modules\/date\/date_popup\/themes\/datepicker.1.7.css":1,"modules\/field\/theme\/field.css":1,"modules\/node\/node.css":1,"modules\/search\/search.css":1,"modules\/user\/user.css":1,"sites\/all\/modules\/views\/css\/views.css":1,"sites\/all\/modules\/ctools\/css\/ctools.css":1,"sites\/all\/modules\/panels\/css\/panels.css":1,"sites\/all\/themes\/adaptivetheme\/adaptivetheme\/at_core\/css\/at.settings.style.headings.css":1,"sites\/all\/themes\/adaptivetheme\/adaptivetheme\/at_core\/css\/at.settings.style.image.css":1,"sites\/all\/themes\/adaptivetheme\/adaptivetheme\/at_core\/css\/at.layout.css":1,"sites\/all\/themes\/pixture_reloaded\/color\/colors.css":1,"sites\/all\/themes\/pixture_reloaded\/css\/pixture_reloaded.css":1,"sites\/all\/themes\/pixture_reloaded\/css\/pixture_reloaded.settings.style.css":1,"public:\/\/adaptivetheme\/pixture_reloaded_files\/pixture_reloaded.responsive.layout.css":1,"public:\/\/adaptivetheme\/pixture_reloaded_files\/pixture_reloaded.fonts.css":1,"public:\/\/adaptivetheme\/pixture_reloaded_files\/pixture_reloaded.responsive.styles.css":1,"public:\/\/adaptivetheme\/pixture_reloaded_files\/pixture_reloaded.lt-ie8.layout.css":1}},"googleanalytics":{"trackOutbound":1,"trackMailto":1,"trackDownload":1,"trackDownloadExtensions":"7z|aac|arc|arj|asf|asx|avi|bin|csv|doc(x|m)?|dot(x|m)?|exe|flv|gif|gz|gzip|hqx|jar|jpe?g|js|mp(2|3|4|e?g)|mov(ie)?|msi|msp|pdf|phps|png|ppt(x|m)?|pot(x|m)?|pps(x|m)?|ppam|sld(x|m)?|thmx|qtm?|ra(m|r)?|sea|sit|tar|tgz|torrent|txt|wav|wma|wmv|wpd|xls(x|m|b)?|xlt(x|m)|xlam|xml|z|zip"},"form_save":{"enabled":true},"urlIsAjaxTrusted":{"\/search\/node":true},"adaptivetheme":{"pixture_reloaded":{"layout_settings":{"bigscreen":"three-col-grail","tablet_landscape":"three-col-grail","tablet_portrait":"one-col-vert"},"media_query_settings":{"bigscreen":"only screen and (min-width:1025px)","tablet_landscape":"only screen and (min-width:769px) and (max-width:1024px)","tablet_portrait":"only screen and (min-width:481px) and (max-width:768px)"}}}}); //--><!]]> </script> <!--[if lt IE 9]> <script src="http://www.jecr.org/sites/all/themes/adaptivetheme/adaptivetheme/at_core/scripts/html5.js?siooia"></script> <script src="http://www.jecr.org/sites/all/themes/adaptivetheme/adaptivetheme/at_core/scripts/respond.js?siooia"></script> <![endif]--> </head> <body class="html not-front not-logged-in no-sidebars page-node page-node- page-node-702 node-type-paper atr-7.x-3.x atv-7.x-3.1 site-name-jecr section-node color-scheme-custom pixture-reloaded bs-n bb-h mb-fa mbp-l rc-0"> <div id="skip-link" class="nocontent"> <a href="#main-content" class="element-invisible element-focusable">Skip to main content</a> </div> <div class="texture-overlay"> <div id="page" class="container page snc-n snw-n sna-l sns-n ssc-n ssw-n ssa-l sss-n btc-n btw-b bta-l bts-n ntc-n ntw-b nta-l nts-n ctc-n ctw-b cta-l cts-n ptc-n ptw-b pta-l pts-n"> <header id="header" class="clearfix" role="banner"> <div class="header-inner clearfix"> <!-- start: Branding --> <div id="branding" class="branding-elements clearfix"> <!-- start: Site name and Slogan hgroup --> <div class="h-group" id="name-and-slogan"> <h1 id="site-name"><a href="/" title="Home page">JECR</a></h1> <p id="site-slogan">Journal of Electronic Commerce Research</p> </div><!-- /end #name-and-slogan --> </div><!-- /end #branding --> </div> </header> <!-- /header --> <div id="menu-bar" class="nav clearfix"><nav id="block-system-main-menu" class="block block-system block-menu menu-wrapper menu-bar-wrapper clearfix odd first last block-count-1 block-region-menu-bar block-main-menu" role="navigation"> <h2 class="element-invisible block-title">Main menu</h2> <ul class="menu clearfix"><li class="first leaf menu-depth-1 menu-item-218"><a href="/">Home</a></li><li class="leaf menu-depth-1 menu-item-1309"><a href="/node/721">Current Issue</a></li><li class="leaf menu-depth-1 menu-item-433"><a href="/previous-issue" title="">Previous Issue</a></li><li class="leaf menu-depth-1 menu-item-434"><a href="/special" title="">Special Issue</a></li><li class="last leaf menu-depth-1 menu-item-735"><a href="/node/324">Submission</a></li></ul> </nav></div> <!-- Messages and Help --> <!-- Breadcrumbs --> <!-- Three column 3x33 Gpanel --> <div id="columns"> <div class="columns-inner clearfix"> <div id="content-column"> <div class="content-inner"> <section id="main-content" role="main"> <header id="main-content-header" class="clearfix"> <h1 id="page-title">A Systematic Literature Review of Value Cocreation in Online Services from The Perspective of Activity Theory</h1> </header> <div id="content"> <div id="block-system-main" class="block block-system no-title odd first last block-count-2 block-region-content block-main" > <article id="node-702" class="node node-paper node-promoted article odd node-full ia-n clearfix" about="/node/702" typeof="sioc:Item foaf:Document" role="article"> <div class="node-content"> <section class="field field-name-field-paper-auth field-type-text field-label-inline clearfix view-mode-full"><h2 class="field-label">Author:&nbsp;</h2><div class="field-items"><div class="field-item even">Yuhui Meng</div><div class="field-item odd">Ying Li</div><div class="field-item even">Jian Mou</div></div></section><section class="field field-name-field-paper-abstract field-type-text-long field-label-above view-mode-full"><h2 class="field-label">Abstract:&nbsp;</h2><div class="field-items"><div class="field-item even">To elucidate the research on value cocreation (VCC) in online services, it is important to identify and understand the main participants in cocreation activities, the elements of participation, and how they engage in cocreation. Therefore, this study addresses these research motivations from the activity theory perspective. We extracted articles from 2010 to 2022 concerning VCC in online services and identified over 161 papers published in the Elsevier Science Direct, Web of Science, and Emerald databases. This study describes the cocreation process and analyzes its driving factors and the cocreation mediators among multiple cocreation subjects. We develop a VCC model for online services based on the activity system model; this model offers a preliminary outline of a research agenda for the study of VCC in online services. This study can also help companies consider their own VCC strategy in online services.</div></div></section><section class="field field-name-field-paper-key-word field-type-taxonomy-term-reference field-label-inline clearfix view-mode-full"><h2 class="field-label">Key Word:&nbsp;</h2><ul class="field-items"><li class="field-item even"><a href="/taxonomy/term/1424" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Value cocreation</a></li><li class="field-item odd"><a href="/taxonomy/term/320" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">online services</a></li><li class="field-item even"><a href="/taxonomy/term/1425" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Value cocreation process</a></li><li class="field-item odd"><a href="/taxonomy/term/1426" typeof="skos:Concept" property="rdfs:label skos:prefLabel" datatype="">Driving factor</a></li></ul></section><section class="field field-name-field-issue-published-date field-type-datetime field-label-inline clearfix view-mode-full"><h2 class="field-label">Published Date:&nbsp;</h2><div class="field-items"><div class="field-item even"><span class="date-display-single" property="dc:date" datatype="xsd:dateTime" content="2024-02-01T00:00:00+08:00">February, 2024</span></div></div></section><section class="field field-name-field-paper-full-file field-type-file field-label-above view-mode-full"><h2 class="field-label">Full File:&nbsp;</h2><div class="field-items"><div class="field-item even"><span class="file"><img class="file-icon" alt="PDF icon" title="application/pdf" src="/modules/file/icons/application-pdf.png" /> <a href="http://www.jecr.org/sites/default/files/2024vol25no1_Paper3_0.pdf" type="application/pdf; length=769701">2024vol25no1_Paper3.pdf</a></span></div></div></section> </div> <span property="dc:title" content="A Systematic Literature Review of Value Cocreation in Online Services from The Perspective of Activity Theory" class="rdf-meta element-hidden"></span></article> </div> </div> <!-- Feed icons (RSS, Atom icons etc --> </section> <!-- /main-content --> </div> </div> <!-- /content-column --> </div> </div> <!-- /columns --> <!-- four-4x25 Gpanel --> <footer id="footer" class="clearfix" role="contentinfo"> <div id="footer-inner" class="clearfix"> <div class="region region-footer"><div class="region-inner clearfix"><div id="block-block-2" class="block block-block no-title odd first last block-count-3 block-region-footer block-2" ><div class="block-inner clearfix"> <div class="block-content content"><p class="rtecenter">JOURNAL OF ELECTRONIC COMMERCE RESEARCH</p> <p class="rtecenter">College of Business &nbsp- &nbspCalifornia State University Long Beach </p> <p class="rtecenter">1250 Bellflower Blvd, Long Beach, CA 90840</p> <br> <p class="rtecenter">Hosted & Printed by College of Commerce, National Chengchi University</p> <p class="rtecenter">64, Sec. 2, ZhiNan Rd., Taipei, Taiwan 11605</p> </div> </div></div></div></div> <p class="attribute-creator"><small class="attribution">Premium Drupal Theme by <a href="http://adaptivethemes.com">Adaptivethemes.com</a></small></p> </div> </footer> </div> <!-- /page --> </div> <!-- /texture overlay --> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10