CINXE.COM
Diritto di recesso
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href="https://www.shop.ipzs.it/it/" title="Home" class="level-top"> <span>Home</span> </a> </li> <li class="level0 nav-1 category-item first level-top"><a href="https://www.shop.ipzs.it/it/monete.html" class="level-top" data-linktracking="cta:menu-top:monete"><span>Monete</span></a></li><li class="level0 nav-2 category-item level-top"><a href="https://www.shop.ipzs.it/it/prodotti-d-arte.html" class="level-top" data-linktracking="cta:menu-top:prodotti-arte"><span>Prodotti d'arte</span></a></li><li class="level0 nav-3 category-item level-top"><a href="https://www.shop.ipzs.it/it/editoria.html" class="level-top" data-linktracking="cta:menu-top:editoria"><span>Editoria</span></a></li><li class="level0 nav-4 category-item last level-top"><a href="https://www.shop.ipzs.it/it/gazzetta-ufficiale.html" class="level-top" data-linktracking="cta:menu-top:gazzetta-ufficiale"><span>Gazzetta Ufficiale</span></a></li> </ul> </nav> </div> <div class="section-item-title nav-sections-item-title" data-role="collapsible"> <a class="nav-sections-item-switch" data-toggle="switch" href="#store.settings"> Impostazioni </a> </div> <div class="section-item-content nav-sections-item-content" id="store.settings" data-role="content"> <div class="switcher language switcher-language" data-ui-id="language-switcher" id="switcher-language-nav"> <strong class="label switcher-label"><span>Seleziona lingua</span></strong> <div class="language-list-container"> <div class="language active"> <span>IT</span> </div> <div class="language"> <a href="https://www.shop.ipzs.it/it/stores/store/redirect/___store/en/___from_store/it/uenc/aHR0cHM6Ly93d3cuc2hvcC5pcHpzLml0L2VuL2Rpcml0dG9fcmVjZXNzbw~~/"> ENG </a> </div> </div> </div> </div> <div class="nav-section-mobile nav-section-mobile-bottom"> <div class="nav-section-mobile-content"> <div>Istituto Poligrafico e Zecca dello Stato S.p.A.</div> <div>Via Salaria, 691 - 00138 Roma</div> </div> </div> </div> </div> <div class="block block-search-mobile"> <div class="block block-title"><strong>Cerca</strong></div> <div class="block block-content"> <form class="form minisearch" id="search__mobile_mini_form" action="https://www.shop.ipzs.it/it/catalogsearch/result/" method="get"> <div class="field search"> <label class="label" for="search" data-role="minisearch-label"> <span>Cerca</span> </label> <div class="control"> <input id="search-mobile" type="text" name="q" value="" placeholder="Cerca nello shop" class="input-text" maxlength="128" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off" aria-expanded="false"/> <div id="search_mobile_autocomplete" class="search-autocomplete"></div> <div class="nested"> <a class="action advanced" href="https://www.shop.ipzs.it/it/catalogsearch/advanced/" data-action="advanced-search"> Ricerca avanzata </a> </div> </div> </div> <div class="actions"> <button type="submit" title="Cerca" class="action search" aria-label="Search" > <span>Cerca</span> </button> </div> </form> </div> </div> <div class="top-right-section"><div class="top-right-section-cart"> <div id="cart"> <div id="bagImage"> <a href="https://www.shop.ipzs.it/it/checkout/cart/" id="shopBag"> <img src="https://www.shop.ipzs.it/static/version1722260563/frontend/Lutech/IPZS/it_IT/images/cart.png" alt=""/> <span class="cartCounter"> </span> </a> </div> </div> </div> <script type="text/javascript"> require(['jquery'], function($){ $(document).ready(function() { $.ajaxSetup({cache: false}); $.ajax({ url: window.BASE_URL+"customer/section/load/?sections=cart&update_section_id=true&_="+new Date().getTime(), type: 'get', success: function (res) { var colorClass="coloredCartCounter"; $('.cartCounter').text(res.cart.summary_count); if(res.cart.summary_count>0 && $('.cartCounter').hasClass(colorClass)===false){ $('.cartCounter').addClass(colorClass); } }, error : function (richiesta,stato,errori) { console.log("ERRORE Richiesta info carrello : " + richiesta + " - Evento : " + stato + " - Descrizione : " + 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data-appearance="full-height" data-background-images="{}" data-element="main" data-pb-style="NRB6VQ6"><h1 data-content-type="heading" data-appearance="default" data-element="main">Informazioni sul Diritto di recesso</h1><div data-content-type="text" data-appearance="default" data-element="main"><p><span style="font-size: 26px;">DIRITTO DI RECESSO</span></p> <p style="text-align: justify;">Qualora l’acquisto sia stato da Lei effettuato in qualità di “Consumatore”, ai sensi dell’art. 3 del D.Lgs. n. 206/2005, Lei ha il diritto di recedere dal contratto, senza specificarne le ragioni, entro 14 giorni dalla data di ricevimento del prodotto acquistato, inviando al Poligrafico una dichiarazione esplicita della sua decisione di recedere dal contratto, che dovrà pervenire a mezzo raccomandata a.r. o posta elettronica certificata o posta ordinaria ai seguenti indirizzi:</p> <p><strong>Indirizzo postale: </strong><br>Istituto Poligrafico e Zecca dello Stato S.p.A.<br>Gestione Clienti - Customer Operations<br>Via Salaria 691 - 00138 Roma</p> <p><strong>Indirizzo PEC:</strong><br><a tabindex="-1" href="mailto:protocollo@pec.ipzs.it">protocollo@pec.ipzs.it</a></p> <p><strong>Indirizzo e-mail:</strong><br><a tabindex="0" href="mailto:Info.shop@ipzs.it">Info.shop@ipzs.it</a></p> <p>A tal fine può utilizzare il <a tabindex="0" href="https://www.shop.ipzs.it/pub/media/wysiwyg/moduli_recesso/modulo_recesso_ITA.pdf" target="_blank" rel="noopener">modulo tipo di recesso</a>, ma non è obbligatorio.</p> <p>Per rispettare il termine di recesso, è sufficiente che Lei invii la comunicazione relativa all’esercizio del diritto di recesso prima della scadenza del periodo di quattordici giorni sopra indicato.</p> <p>Si ricorda inoltre che qualora l’ordine oggetto della Sua comunicazione di recesso comprenda una pluralità di beni, consegnati separatamente, il periodo di recesso inizierà a decorrere dal giorno in cui Lei o un terzo da Lei designato (escluso il vettore) acquisirà il possesso dell’ultimo bene.</p> <p> </p> <h2>Effetti del recesso</h2> <p style="text-align: justify;">Se Lei recede dal presente contratto, Le saranno rimborsati tutti i pagamenti che ha effettuato a favore del Poligrafico, compresi i costi di consegna (ad eccezione dei costi supplementari derivanti dalla Sua eventuale scelta di un tipo di consegna diverso dal tipo meno costoso di consegna standard offerto dal Poligrafico), senza indebito ritardo e in ogni caso non oltre 14 giorni dalla data in cui il Poligrafico verrà informato della Sua decisione di recedere dal contratto. </p> <p style="text-align: justify;">Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da Lei usato per la transazione iniziale, salvo che Lei non abbia espressamente convenuto altrimenti; in ogni caso, non dovrà sostenere alcun costo quale conseguenza di tale rimborso.</p> <p style="text-align: justify;">Ai fini del rimborso, la restituzione dei prodotti dovrà avvenire senza indebito ritardo e in ogni caso entro 14 giorni dal ricevimento da parte del Poligrafico della Sua comunicazione di recesso, secondo le seguenti modalità:</p> <p> </p> <p>I <strong>PRODOTTI NUMISMATICI</strong> e i <strong>PRODOTTI D'ARTE</strong> acquistati dovranno essere rispediti o riconsegnati, in caso di recesso, al seguente indirizzo:</p> <p>Istituto Poligrafico e Zecca dello Stato S.p.A.</p> <p>Gestione Clienti - Clienti Privati, Zecca ed Estero</p> <p>Via Gino Capponi, 47/49</p> <p>00179 ROMA</p> <p> </p> <p>I <strong>PRODOTTI EDITORIALI</strong> acquistati dovranno essere rispediti, in caso di recesso, al seguente indirizzo:</p> <p>Istituto Poligrafico e Zecca dello Stato S.p.A.</p> <p>Magazzino Logistica c/o Stabilimento Nomentano</p> <p>Viale Gottardo, 140/142</p> <p>00141 Roma</p> <p> </p> <p>Il termine per la restituzione sopra indicato si considera rispettato se Lei rispedirà i beni prima della sua scadenza.</p> <p>I costi da Lei sostenuti per la restituzione dei prodotti resteranno a Suo carico. </p> <p> </p> <p><span style="text-decoration: underline;">Il rimborso può essere sospeso dal Poligrafico fino al ricevimento dei beni, oppure fino all’avvenuta dimostrazione da parte Sua di aver rispedito i beni, se precedente.</span></p></div></div></div></div></div></div> <script> window.ipzsToastMessagesConfig = { "position": "top-full-width", "successTimeout": "0", "errorTimeout": "0", "warningTimeout": "0" }; </script> <script type="text/x-magento-init"> { "*": { "toastMessages": {} } } </script> </div></div></main><footer class="page-footer"><div class="footer"> <div class="footer-elements-wrapper"> <div class="row-logos"> <div class="footer-logos-container"> <div class="logo-wrapper"> <a class="logo-poligrafico" href="https://www.ipzs.it/" target="_blank" title="IPZS website" data-linktracking="cta:footerShop:prefooter:logoipzs"></a> </div> </div> </div> <div class="row-footer-content"> <div class="footer-content-wrapper"> <div class="footer-element footer-element-collapsible"> 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