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response: Continue...');</script><script>console.log('resp22: {"Flow.HOO_Data":"Open","Config":"usw2|3b3559da-c856-42f6-9e89-e4a4d3147bc0|https://apps.usw2.pure.cloud/genesys-bootstrap/genesys.min.js"}');</script> <script type="text/javascript"> //check if open or closed and show widget if open //set local storage on window open - (session started) //logic to show/hide ct or gen prior to 2/15 //hide form and blue trigger on page refresh if conversation is already in progress. jQuery(window).on("load", function($){ }) jQuery(document).ready(function($){ function isJsonString(str) { try { JSON.parse(str); } catch (e) { return false; } return true; } function toggleMessenger(){ const $openchat = $("#gen-main"); const $genchat = $("#genCtrl"); const $chatdesc = $(".chat-header-title"); const closedchat = ""; const errorchat = ""; const GEN_OPEN = "Open"; const GEN_CLOSED = "Closed"; let hidechat = false; var gcr = 'PRD'; var txt; var obj; /* obj="{"Flow.HOO_Data":"Open","Config":"usw2|3b3559da-c856-42f6-9e89-e4a4d3147bc0|https://apps.usw2.pure.cloud/genesys-bootstrap/genesys.min.js"}"; const x=obj.split('|')[1]; const y=obj.split('|')[0]; const z=obj.split('|')[2];// Process the response data here */ txt='{"Flow.HOO_Data":"Open","Config":"usw2|3b3559da-c856-42f6-9e89-e4a4d3147bc0|https://apps.usw2.pure.cloud/genesys-bootstrap/genesys.min.js"}'; if(isJsonString(txt)){ obj=JSON.parse(txt); } else { obj=''; } console.log("Grabbing queue status."); console.log(obj["Flow.HOO_Data"]); console.log("Currently"); console.log("GCR: "+gcr); if(obj["Flow.HOO_Data"]=="Open" && gcr){ //queue open //show chatImage document.getElementById("chatImage").style.display = "block"; //$("#chatImage").show(); const x=obj["Config"].split('|')[1]; const y=obj["Config"].split('|')[0]; const z=obj["Config"].split('|')[2];// Process the response data here // Example: Logging the data to the console console.log("x: "+x); console.log("y: "+y); console.log("z: "+z); (function (g, e, n, es, ys) { g['_genesysJs'] = e; g[e] = g[e] || function () { (g[e].q = g[e].q || []).push(arguments) }; g[e].t = 1 * new Date(); g[e].c = es; ys = document.createElement('script'); ys.async = 1; ys.src = n; ys.charset = 'utf-8'; document.head.appendChild(ys); //hidechat = true; })(window, 'Genesys', z, { environment: y, deploymentId: x }); } else { console.log('Chat closed. Hide chatimage.'); document.getElementById("chatImage").style.display = "none"; hideChatReplaceElements(closedchat); //$("#chatImage").hide(); //document.getElementById("chatImage").style.visibility="hidden"; //$("#chatCtrl").show(); waitForElement('#chatCtrl').then((element) => { console.log("showing ctSuite when loaded."); $("#chatCtrl").show(); //document.getElementById("chatCtrl").style.display = "block"; }); } } function hideChatReplaceElements(desc){ $(".user-fields").remove(); $(".chat-header-title")?.html("<span class='genDesc'>" + desc + "</span>"); $(".chat-header-subtitle").remove(); $("#startChat").remove(); $("#gen-main").css("min-height","auto"); $("#genCtrl").show(); /* ? */ $("#chatCtrl").show(); } toggleMessenger(); /*document.addEventListener("DOMContentLoaded", function(event){ toggleMessenger(); });*/ let opened = 0; let subscribedStarted = true; let hide = false; let firstname = document.querySelector("#fname"); let lastname = document.querySelector("#lname"); let email = document.querySelector("#email"); let phone = document.querySelector("#phone"); let postal = document.querySelector("#postal"); let button = document.querySelector("#startChat"); const $openchat = $("#gen-main"); //form const $genchat = $("#genCtrl"); //chatImg wrapper / form trigger const $chatLink = $(".ctsuite-chat"); const genFrameId = "genesys-mxg-frame"; //gen trigger iframe ID const $closeBtn = $("#closeBtn"); //form close button / down angle const genContainerFrameId = "genesys-mxg-container-frame"; const $startChat = $("#startChat"); const ctSuiteChat = "chatCtrl"; const findGenesysRoute = new URLSearchParams(window.location.search).get("gc_route"); if ($closeBtn.length > 0) { $closeBtn.on("click", function (event) { event.preventDefault(); $openchat?.hide(); }); } if ($genchat.length > 0) { $genchat.on("click", function (event) { event.preventDefault(); //window.alert("open"); loadChat(); }); } if ($chatLink.length > 0) { $chatLink.on("click", function (event) { event.preventDefault(); loadChat(); }); } waitForElement('#' + ctSuiteChat).then((element) => { logMessage("removing ctSuite when loaded."); //$("#" + ctSuiteChat).remove(); }); waitForElement('#' + genFrameId).then((element) => { resize_ob.observe(document.querySelector("#"+genFrameId)); var iframe = document.getElementById(genFrameId); if (iframe.addEventListener) { logMessage("wait for resizing"); iframe.addEventListener("resize", onResizeEvent); } }); getLocation(); function getLocation(){ if(window.navigator.geolocation){ window.navigator.geolocation.getCurrentPosition(showLocation); console.log("Getting location"); }else{ console.log("Geolocation is not supported by this browser."); } } function showLocation(position){ var latitude = position.coords.latitude; var longitude = position.coords.longitude; $("#location").html(latitude+","+longitude); $.ajax({ type:'POST', url:'/wp-content/themes/kansas/genchat/getLocation.php', data:'latitude='+latitude+'&longitude='+longitude, success:function(msg){ if(msg){ const country=msg.split('|')[1]; const region=msg.split('|')[0]; $("#chatlat").html(latitude); $("#chatlon").html(longitude); $("#chatregion").html(region); $("#chatcountry").html(country); $("#location").html("Lat: "+latitude+", Lon: "+longitude+", Region: "+region+", Country: "+country); }else{ $("#location").html('Not Available'); } } }); } function getTimezone(){ var timezone = new window.Intl.DateTimeFormat().resolvedOptions().timeZone; return timezone; } function consoleLogValues(){ console.log("FName: "+document.getElementById("fname").value); console.log("LName: "+document.getElementById("lname").value); console.log("Phone: "+document.getElementById("phone").value); console.log("Email: "+document.getElementById("email").value); console.log("Postal: "+document.getElementById("postal").value); //console.log("Subject: "+document.getElementById("subject").value); console.log("Lat: "+document.getElementById("chatlat").innerHTML); console.log("Long: "+document.getElementById("chatlon").innerHTML); console.log("Browser: "+navigator.userAgent); console.log("IP: "+"8.222.208.146"); console.log("Country: "+document.getElementById("chatcountry").innerHTML); console.log("Region: "+document.getElementById("chatregion").innerHTML); console.log("Timezone: "+getTimezone()); console.log("Websitetitle: "+document.title); console.log("Websiteorigin: "+window.location.href); console.log("LOB: bhhl"); console.log("GC_Route: PRD"); } if ($startChat.length > 0) { $startChat.on("click", function (event) { var data = { apitoken: "eyJhbGciOiJSUzI1NiIsImtpZCI6IlNpZ25pbmdDZXJ0IiwieDV0IjoiMnlBQlowRDdSODMzQ0hSdmNDT2NpT1Nmd3RNIiwicGkuYXRtIjoiY295bSIsInR5cCI6IkpXVCJ9.eyJzY29wZSI6IiIsImNsaWVudF9pZCI6IkdlbmVzeXNfQ1JYT0FVVEgiLCJpc3MiOiJodHRwczovL3NlY3VyZWZlZC5hbnRoZW1pbmMuY29tIiwiYXVkIjoiaHR0cHM6Ly9zZWN1cmVmZWQuYW50aGVtaW5jLmNvbSIsImp0aSI6Im1KQWRCeDhPZEVaZHBVSHRWb09xT2JNeUh6MzlaamdEIiwiZXhwIjoxNzMyNjkyNjA1fQ.i1h_T7QN8gbeF5brxgXve2yqNfJ4ORV17Vq_IEUDsv309Z3B4TfZwePs0QJE0zbL-d5I0q_UTg6Uoa0tc7w_GctPmjIMDTBATVXfNuryrQ10ugf4wHJJgulXNdp0M3rBIEsNeBfIdzVN8xDd7SMeO085dAbecgmQOZSlIriYaT_8UEGqggOFdapXx0-lnPfQ5vAM4C02c3uy9pnrW-t4pNKB9d_JfhZ0tu_z9jzToNtUYqfpmMq-_aH3xUpiTvJuyYIfls_Cv1Y-nQJWyQHcLyfD1_JWvqFyGVzYVrDaBddOJYp_iApn-eAWMQSV7rYE0u_dW_BSefhdOJMLRdgApw", env: "prod", fname: document.getElementById("fname").value, lname: document.getElementById("lname").value, email: document.getElementById("email").value, phone: document.getElementById("phone").value, //subject: document.getElementById("subject").value, postal: document.getElementById("postal").value, //Comes from Form Data //Comes from embedded Javascript in the portal lob: "bhhl", latitude: document.getElementById("chatlat").innerHTML, //js longitude: document.getElementById("chatlon").innerHTML, //js country: document.getElementById("chatcountry").innerHTML, //google geocode region: document.getElementById("chatregion").innerHTML, //google geocode ip: "8.222.208.146", browser: navigator.userAgent, timezone: getTimezone(), //America/New_York websiteorigin: window.location.href, websitetitle: document.title, gc_route: "PRD" //url param //gc_route: "DEV/TST/PRD" //Comes from embedded Javascript in the portal }; var stringData = JSON.stringify( data ); $.ajax({ type:'POST', url:'/wp-content/themes/mahelpline/genchat/postFormData.php', data: { data: stringData }, success:function(msg){ if(msg){ const response3=msg; $("#response3").html(response3); obj3=JSON.parse(response3); console.log('obj3 key: '+obj3["Key"]); event.preventDefault(); $openchat?.hide(); subscribeConversationCleared(); consoleLogValues(); window.Genesys("command", "Database.set", { messaging: { customAttributes: { ixn_key: obj3["Key"], phone: document.getElementById("phone").value, //subject: document.getElementById("subject").value, postal: document.getElementById("postal").value, lob: "bhhl", country: document.getElementById("chatcountry").innerHTML, region: document.getElementById("chatregion").innerHTML, ip: "8.222.208.146", browser: navigator.userAgent, timezone: getTimezone(), websiteorigin: window.location.href, websitetitle: document.title, gc_route: "PRD" } } }); openWidget(); opened = 1; } else { $("#response3").html('Invalid Response'); } } }); }); } function close_window(){ Genesys("command", "Messenger.close"); toggleMessenger(); document.getElementById("myForm").style.display = "block"; } /* new functions */ function openWidget(){ logMessage("Open widget?"); let opw = window.localStorage.getItem("opw"); if(!opw || (opw && opw !== "true")){ window.localStorage.setItem("opw","true"); window.Genesys("command", "Messenger.open", (data) => { logMessage('Widget is opened.'); }, (error) => { error ? logErrorMessage('Error: ' + error) : null; } ); showContainerFrame(); window.Genesys('subscribe', 'Messenger.opened', (e) => { logMessage("Messenger is opened."); }); } } function waitForElement(selector) { return new Promise(resolve => { if (document.querySelector(selector)) { return resolve(document.querySelector(selector)); } const observer = new MutationObserver(mutations => { if (document.querySelector(selector)) { resolve(document.querySelector(selector)); observer.disconnect(); } }); observer.observe(document.body, { childList: true, subtree: true }); }); } function onResizeEvent() { logMessage("iframe onresize"); if ($chatLink.length > 0) { $chatLink.on("click", function (event) { event.preventDefault(); hideForm(); }); } } $('#genesys-mxg-frame').click(function(){ window.alert('click'); }) const resize_ob = new window.ResizeObserver(function(entries) { let rect = entries[0].contentRect; let width = rect.width; if(width === 0){ logMessage("Width is 0."); logMessage("Try to open on start."); if(window.localStorage.getItem("clow") === "true"){ logMessage("clow is: " + window.localStorage.getItem("clow")); subscribeStartOpenWidget(); window.localStorage.setItem("clow", false); } setTimeout(function () { if(!hide){ logMessage("resize_ob"); showGenChatLinks(); } }, 2500); } else { hide = true; hideGenChatLinks(); } if(width > 0 && $chatLink.length > 0){ logMessage("iframe is ON and visible"); hideGenChatLinks(); $openchat?.hide(); $chatLink.on("click", function (event) { event.preventDefault(); hideForm(); }); window.Genesys('subscribe', 'Messenger.closed', (e) => { logMessage("Messenger is seemingly closed."); window.localStorage.setItem("clow",true); window.localStorage.setItem("opw",false); }); subscribeStartOpenWidget(); if (window.localStorage.getItem("closeGen") && window.Genesys) { window.Genesys("subscribe", "Messenger.ready", function() { window.Genesys("subscribe", "MessagingService.started", function({data}){ if(window.localStorage.getItem("closeGen")){ logMessage("Remove closeGen and force close chat."); window.localStorage.removeItem("closeGen"); sendMessage("Member has logged off."); } }); }); subscribeConversationCleared(); } } logMessage("Current Width : " + width); }); function hideForm(){ $openchat?.hide(); $genchat?.hide(); } function loadChat(){ $openchat?.show(); } function logMessage(msg){ console.log("Genesys log :: " + msg); } function logErrorMessage(msg){ console.error("Genesys error :: " + msg); } function logWarnMessage(msg){ console.warn("Genesys warning :: " + msg); } function sanitize(obj){ return DOMPurify.sanitize(obj); } function hideContainerFrame(){ if(document.getElementsByName("MessengerLauncherFrame").length > 0) { document.getElementsByName("MessengerLauncherFrame")[0].style.display="none"; } } function showContainerFrame(){ if(document.getElementsByName("MessengerLauncherFrame").length > 0) { document.getElementsByName("MessengerLauncherFrame")[0].style.display="block"; } } function hideGenChatLinks(){ logMessage("Hide gen chat form."); $genchat?.hide(); $chatLink?.hide(); } function showGenChatLinks(){ logMessage("Show gen chat form if..."); /* logMessage("Disabling start chat button"); button.disabled = true; $("#startChat").addClass("disabledButton"); if (firstname.value !== "" && lastname.value !== "" && email.value !== "" && phone.value !== "" ) { button.disabled = false; $("#startChat").removeClass("disabledButton"); logMessage("Enabling start chat button"); } firstname.addEventListener("change", enableStartChat); lastname.addEventListener("change", enableStartChat); email.addEventListener("change", enableStartChat); phone.addEventListener("change", enableStartChat); postal.addEventListener("change", enableStartChat); */ // ctsuite<>genesys switch logMessage("GC_Route: "+findGenesysRoute); 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