CINXE.COM
Configuration Options - Connect
<!DOCTYPE html> <html> <head> <meta charset="utf-8"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <title>Configuration Options - Connect</title> <link rel="apple-touch-icon" sizes="76x76" href="/favicons/apple-touch-icon.png?v=dLJendOlMG"> <link rel="icon" type="image/png" sizes="32x32" href="/favicons/favicon-32x32.png?v=dLJendOlMG"> <link rel="icon" type="image/png" sizes="16x16" href="/favicons/favicon-16x16.png?v=dLJendOlMG"> <link rel="manifest" href="/favicons/site.webmanifest?v=dLJendOlMG"> <link rel="mask-icon" href="/favicons/safari-pinned-tab.svg?v=dLJendOlMG" color="#e60975"> <link rel="shortcut icon" href="/favicons/favicon.ico?v=dLJendOlMG"> <meta name="apple-mobile-web-app-title" content="Paymentsense - Connect"> <meta name="application-name" content="Paymentsense - Connect"> <meta name="msapplication-TileColor" content="#e60975"> <meta name="theme-color" content="#ffffff"> <link rel="stylesheet" href="/lib/bootstrap/dist/css/bootstrap.css" /> <link rel="stylesheet" href="/css/site.css?v=od0x-a5VJRY8lWP0uqeC7-jSkMaEc3-QdDKb4sqWCT4" /> <link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.0/jquery.min.js"></script> </head> <body> <nav class="navbar navbar-fixed-top bg-white"> <div class="container-fluid"> <div class="navbar-header"> <a class="navbar-brand" href="/"> <img class="connect-docs-logo" src="/images/connect_docs_logo.png" alt="Paymentsense"/> </a> <button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a class="navbar-brand" href="/"> <img class="paymentsense-logo" src="/images/paymentsense-logo-dark.svg" alt="Paymentsense"/> </a> </div> <div id="navbar" class="navbar-collapse collapse navbar-hide bg-gray-fade"> <ul class="nav nav-pills nav-stacked menu-overview"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Overview</div> </li> <li class="nav-stacked-item"> <a href="/">Introduction</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-rest-interface"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>REST Interface</div> </li> <li class="nav-stacked-item"> <a href="/rest/getting-started">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/rest/pac-transaction-flow">PAC Transaction Flow</a> </li> <li class="nav-stacked-item"> <a href="/rest/api">API</a> </li> <li class="nav-stacked-item"> <a href="/rest/error-messages">Built-in user messages</a> </li> <li class="nav-stacked-item"> <a href="/rest/changelog">Changelog</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-websockets-interface"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>WebSockets Interface</div> </li> <li class="nav-stacked-item"> <a href="/websockets/getting-started">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/websockets/pac-transaction-flow">PAC Transaction Flow</a> </li> <li class="nav-stacked-item"> <a href="/websockets/api">API</a> </li> <li class="nav-stacked-item"> <a href="/websockets/changelog">Changelog</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-next-steps"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Next Steps</div> </li> <li class="nav-stacked-item"> <a href="/next-steps/integration-checklist">Integration Checklist</a> </li> <li class="nav-stacked-item"> <a href="/next-steps/qa-process">QA Process</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-help-support"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Help & Support</div> </li> <li class="nav-stacked-item"> <a href="/pdq/test-cards">Test Cards</a> </li> <li class="nav-stacked-item"> <a href="/pdq/invoking-scenarios">Invoking Scenarios</a> </li> <li class="nav-stacked-item"> <a href="/faqs">FAQs</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-ingenico-guides"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Ingenico PDQ Guides</div> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/ict-setup">iCT Setup</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/iwl-setup">iWL Setup</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/internet-connectivity">Checking Internet Connectivity</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/static-ip">Setting a Static IP Address</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/tms-call">Performing a TMS Call</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/pair-base">Pairing an iWL to a base</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/standalone-mode">Switching to Standalone Mode</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/supervisor-password">Changing the Supervisor Password</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/configuration-options">Configuration Options</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-connect-e"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Connect-E</div> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GettingStarted">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/PaymentsFlows">Payment Flows</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/BestPractice">Best Practices</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Standard">Standard - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RecurringPayment">Standard - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteOneOffPayment">Wait Pre-execute - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteRecurringPayment">Wait Pre-execute - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SavePaymentMethodOneOffPayment">Save Payment Method - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Checkout">Checkout</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Wallet">Wallet</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/ApplePay">Apple Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GooglePay">Google Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Webhooks">Webhooks</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RestApi">REST API</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SettingUpTestAccount">Setup Test Account</a> </li> </ul> </div> </div> </nav> <div class="box bg-gray-fade"> <div class="flex-row header"> <div class="sidebar side-nav" role="navigation"> <ul class="nav nav-pills nav-stacked menu-overview"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Overview</div> </li> <li class="nav-stacked-item"> <a href="/">Introduction</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-rest-interface"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>REST Interface</div> </li> <li class="nav-stacked-item"> <a href="/rest/getting-started">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/rest/pac-transaction-flow">PAC Transaction Flow</a> </li> <li class="nav-stacked-item"> <a href="/rest/api">API</a> </li> <li class="nav-stacked-item"> <a href="/rest/error-messages">Built-in user messages</a> </li> <li class="nav-stacked-item"> <a href="/rest/changelog">Changelog</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-websockets-interface"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>WebSockets Interface</div> </li> <li class="nav-stacked-item"> <a href="/websockets/getting-started">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/websockets/pac-transaction-flow">PAC Transaction Flow</a> </li> <li class="nav-stacked-item"> <a href="/websockets/api">API</a> </li> <li class="nav-stacked-item"> <a href="/websockets/changelog">Changelog</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-next-steps"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Next Steps</div> </li> <li class="nav-stacked-item"> <a href="/next-steps/integration-checklist">Integration Checklist</a> </li> <li class="nav-stacked-item"> <a href="/next-steps/qa-process">QA Process</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-help-support"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Help & Support</div> </li> <li class="nav-stacked-item"> <a href="/pdq/test-cards">Test Cards</a> </li> <li class="nav-stacked-item"> <a href="/pdq/invoking-scenarios">Invoking Scenarios</a> </li> <li class="nav-stacked-item"> <a href="/faqs">FAQs</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-ingenico-guides"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Ingenico PDQ Guides</div> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/ict-setup">iCT Setup</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/iwl-setup">iWL Setup</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/internet-connectivity">Checking Internet Connectivity</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/static-ip">Setting a Static IP Address</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/tms-call">Performing a TMS Call</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/pair-base">Pairing an iWL to a base</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/standalone-mode">Switching to Standalone Mode</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/supervisor-password">Changing the Supervisor Password</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/software-version">Checking the Software Version</a> </li> <li class="nav-stacked-item"> <a href="/pdq/ingenico/configuration-options">Configuration Options</a> </li> </ul> <ul class="nav nav-pills nav-stacked menu-connect-e"> <li class="title"> <span class="collapse-button pull-right glyphicon glyphicon-chevron-down"></span> <div>Connect-E</div> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GettingStarted">Getting Started</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/PaymentsFlows">Payment Flows</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/BestPractice">Best Practices</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Standard">Standard - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RecurringPayment">Standard - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteOneOffPayment">Wait Pre-execute - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/WaitPreExecuteRecurringPayment">Wait Pre-execute - Repeat Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SavePaymentMethodOneOffPayment">Save Payment Method - One off Payment</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Checkout">Checkout</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Wallet">Wallet</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/ApplePay">Apple Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/GooglePay">Google Pay™</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/Webhooks">Webhooks</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/RestApi">REST API</a> </li> <li class="nav-stacked-item"> <a href="/ConnectE/SettingUpTestAccount">Setup Test Account</a> </li> </ul> </div> </div> <div class="flex-row content container-fluid main-content"> <h1 class="page-header">Configuration Options</h1> <div class="separated-text-section"> <p>There are a number of configuration options on the PDQs that can be set to suit your needs. These can be changed by getting in touch with us.</p> </div> <div class="separated-text-section"> <h3>Cashback</h3> <p>Starting from REST v2 and WS v1, cashback can be added to a transaction via Connect. If the PDQ does not support cashback or the card does not allow it, the transaction may continue without the cashback amount. The amountCashback field in the transaction should always be checked to find out the actual amount of cashback processed. The cashback prompt will never appear on the PDQ for these API versions.</p> <p>Older API versions do not support cashback from the EPoS, but it can still be added manually on the PDQ. In this case, the cashback prompt will appear after the card is inserted, provided that the card supports cashback.</p> <p>Cashback will still need to be enabled on the PDQ regardless of how it is added to the transaction.</p> </div> <div class="separated-text-section"> <h3>Contactless Customer Receipt</h3> <p>By default, the Customer receipt does not print for a contactless transaction. This can be changed to always print the Customer copy. Alternatively, you can print the Customer copy for a single transaction by pressing F1 from the home screen of the PDQ (Paymentsense logo showing) after a transaction has taken place.</p> </div> <div class="separated-text-section"> <h3>Gratuity</h3> <p>Prompts for gratuity can be enabled allowing them to be added to transactions. When enabled, the gratuity prompt appears before the card is inserted.</p> </div> <div class="separated-text-section"> <h3>Receipt Printing</h3> <p> Some PDQs have built-in printers and others do not. Those with printing capabilities can have the printing disabled with a PAC integration. Printing is required for a PAT integration.<br /> If you wish to turn this off (or use a non-printing PDQ) then we mandate that you print these receipts from your EPoS. The receipts can found in the receiptLines field of the transaction outcome. </p> </div> <div class="separated-text-section"> <h3>Split Mode</h3> <p>When using the PAT integration, the PDQ can split the bill between multiple payees. This can be set to always split the bill, to never split the bill, or to ask the user if they wish to split the bill.</p> </div> <h3>Waiter ID and Table ID</h3> <p>When using the PAT integration, prompts for Waiter ID and Table ID can be disabled. If Waiter ID prompts are disabled, the Waiter ID will always be 0. If Table ID prompts are disabled, the PDQ will always bring up a table listing.</p> </div> </div> <script src="/lib/jquery/dist/jquery.js"></script> <script src="/lib/bootstrap/dist/js/bootstrap.js"></script> <script src="/js/site.js?v=EJoUa2zJf1jD2gOSD-bFxcqjh7BTi3T8Syelg9L4Zs4"></script> <script> (function(i, s, o, g, r, a, m) { i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function() { (i[r].q = i[r].q || []).push(arguments) }, i[r].l = 1 * new Date(); a = s.createElement(o), m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m) })(window, document, 'script', 'https://www.google-analytics.com/analytics.js', 'ga'); ga('create', 'UA-102643555-1', 'auto'); ga('send', 'pageview'); </script> </body> </html>