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text-left"> <p class="animated top-title" data-animation-in="fadeInRight" data-delay-in="0.2">Welcome to eTURN</p> <h2 class="animated title" data-animation-in="fadeInRight">Your e-Commerce & Digital Transformation Partner</h2> </div> </div> </div> </div> </div> <div class="container lg-spacer"> <div class="row"> <div class="col heading text-center sm-spacer-bot"> <span class="overtitle">HOW WE WORK</span> <h2>15 Years Of E-xperience</h2> <span class="subtitle">3 Steps to Success</span> </div> </div> <div class="row steps"> <div class="col-12 col-sm-12 col-md step text-center"> <span class="icon-wrapper"> <i class="fal fa-search"></i> </span> <h4>Outlining Needs & Goals</h4> <p>The Objectives of Business Are & Always Will Be Profitability, Growth, Stability, Efficiency and Survival. We Set The Framework Of These Principles By Outlining Your Needs & Goals</p> </div> <div class="col-12 col-sm-12 col-md step text-center"> <span class="icon-wrapper"> <i class="fal fa-chess"></i> </span> <h4>Building Strategy</h4> <p>Strategies Reflect the Brand's Strengths, Vulnerabilities, Resources, and Opportunities. And, They also Reflect the Firm's Competitors and Its Market. There Is No "One size fits all strategy". We Design & Set The Strategy Together</p> </div> <div class="col-12 col-sm-12 col-md step text-center"> <span class="icon-wrapper"> <i class="fal fa-chart-line"></i> </span> <h4>Execution & Modification</h4> <p>Executing The Strategy Is Not A One Side Responsibility. We Do It Together. We Live The Process & Always Are Alert For On The Way Modifications </p> </div> </div> </div> <div class="container lg-spacer"> <div class="row"> <div class="col heading text-center sm-spacer-bot"> <span class="overtitle">WHAT WE OFFER</span> <h2>Our Services</h2> </div> </div> <div class="row services-boxes"> <div class="col-12 col-sm-6 col-md-6 col-lg-4"> <div class="box">  <span class="icon-wrapper"> <i class="fal fa-bags-shopping"></i> </span> <h4>eCommerce & Digital Consulting</h4> <p>We help you increase the agility of creating, executing, and adjusting your strategy.</p> </div> </div> <div class="col-12 col-sm-6 col-md-6 col-lg-4"> <div class="box">  <span class="icon-wrapper"> <i class="fal fa-shopping-cart"></i> </span> <h4>eCommerce Operations & Logistics</h4> <p>Through a thoughtfully balanced formula of people, processes, and technology, we’ll help your brand address various aspects of eCommerce operations to achieve business success.</p> </div> </div> <div class="col-12 col-sm-6 col-md-6 col-lg-4"> <div class="box">  <span class="icon-wrapper"> <i class="fal fa-analytics"></i> </span> <h4>Digital Transformation</h4> <p>We help you integrate digital technology into all areas of your business, fundamentally changing how you operate and deliver value to your customers. Don’t forget that it's also a cultural change that requires to continually challenge the status quo, experiment, and get comfortable with failure.</p> </div> </div> </div> </div> <div class="content-block no-spacer sm-spacer-bot overflow-x-hidden" style="background-color: ;"> <div class="container"> <div id="" class="row align-items-center justify-content-start spacer"> <div class="content col-12 col-sm-12 col-md-6 col-lg-6 col-xl-6 text-right"> <div class='row'><div class='col-12 text-right heading sm-spacer-bot'> <span class='overtitle'>OUR SHORT STORY</span> <h2>Who & How</h2> <span class='subtitle'></span> </div></div> <p style="text-align: left">We are the e-Commerce & Transformation Consulting firm founded in 2020 during the “Perfect Storm” of our time.</p> <p style="text-align: left">We serve Private, Public and Social business sectors across various industries (Retail, Fashion, Online Pharmacies, Energy, Services, etc) by offering e-Commerce, Digital, Operations & Digital Transformation consulting. We help our clients make significant digital impact in their respective business environment by eTurning the culture of their organizations.</p> <p style="text-align: left">We Want Our Clients To Master The 5s Of The Digital Strategy Approach: The 5s Includes Sell, Serve, Speak, Save, & Sizzle!</p> <p style="text-align: left"><a href='https://eturn.gr/about/' class='btn btn-medium btn-blue'>LEARN MORE</a></p> </div> <div class="content col-12 col-sm-12 col-md-6 col-lg-6 col-xl-6 text-left"> <p><img fetchpriority="high" decoding="async" class="alignnone wp-image-805 size-large" src="https://eturn.gr/wp-content/uploads/2021/03/25060-1024x561.jpg" alt="" width="1024" height="561" srcset="https://eturn.gr/wp-content/uploads/2021/03/25060-1024x561.jpg 1024w, https://eturn.gr/wp-content/uploads/2021/03/25060-300x164.jpg 300w, https://eturn.gr/wp-content/uploads/2021/03/25060-768x421.jpg 768w, https://eturn.gr/wp-content/uploads/2021/03/25060-1536x841.jpg 1536w, https://eturn.gr/wp-content/uploads/2021/03/25060-2048x1122.jpg 2048w, https://eturn.gr/wp-content/uploads/2021/03/25060-720x394.jpg 720w, https://eturn.gr/wp-content/uploads/2021/03/25060-555x304.jpg 555w" sizes="(max-width: 1024px) 100vw, 1024px" /></p> </div> </div> </div> </div> <div class="content-block sm-spacer-top lg-spacer-bot overflow-x-hidden" style="background-color: ;"> <div class="container"> <div id="" class="row align-items-center justify-content-start spacer"> <div class="content col-12 col-sm-12 col-md-6 col-lg-6 col-xl-5 text-left"> <div class='row'><div class='col-12 text-left heading sm-spacer-bot'> <span class='overtitle'>BUSINESS FACTS</span> <h2>Greek eCommerce landscape & Worldwide Trends 2024</h2> <span class='subtitle'>The Future is Now</span> </div></div> <p><strong>Top 10 e-commerce trends to pay attention to in 2024</strong></p> <ul> <li>Smart shipping and data-driven logistics</li> <li>Customization and personalization through data insights & AI</li> <li>Inclusive commerce as legal imperative and sales booster</li> <li>Strategic business automation with stackable solutions</li> <li>AR, VR and robotics in retail</li> <li>Leveraging in-house and micro fulfilment centers more</li> <li>Recommerce and sustainability as distinguishing factors</li> <li>Q-commerce & real-time stock inventory management</li> <li>Boosting the customer experience</li> <li>Solutions to offset the rising shipping costs</li> </ul> </div> <div class="content col-12 col-sm-12 col-md-6 col-lg-6 col-xl-7 text-left"> <p><img decoding="async" class="alignnone size-full wp-image-899" src="https://eturn.gr/wp-content/uploads/2024/04/Greca.png" alt="" width="1228" height="792" srcset="https://eturn.gr/wp-content/uploads/2024/04/Greca.png 1228w, https://eturn.gr/wp-content/uploads/2024/04/Greca-300x193.png 300w, https://eturn.gr/wp-content/uploads/2024/04/Greca-1024x660.png 1024w, https://eturn.gr/wp-content/uploads/2024/04/Greca-768x495.png 768w, https://eturn.gr/wp-content/uploads/2024/04/Greca-720x464.png 720w, https://eturn.gr/wp-content/uploads/2024/04/Greca-555x358.png 555w" sizes="(max-width: 1228px) 100vw, 1228px" /></p> <p> </p> </div> </div> </div> </div> <div class="case-studies lg-spacer-top"> <figure class="bg-decoration" style="background-image: url()"> </figure> <div class="container"> <div class="row"> <div class="col-12 text-center heading sm-spacer-bot light" style="margin-bottom:20px"> <span class="overtitle">OUR WORK</span> <h2>Case Studies</h2> <span class="subtitle">We Help You Grow</span> </div> </div> </div> <div class="container-fluid no-gutter"> <div class="row"> <div class="col-12 col-sm-12 col-md"> <div class="work"> <a href="https://eturn.gr/case_study/pharmacy295/" class="link">link</a> <figure> <img width="600" height="400" src="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-600x400.jpg" class="attachment-case-study-preview size-case-study-preview" alt="" decoding="async" loading="lazy" srcset="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-600x400.jpg 600w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-300x200.jpg 300w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-768x512.jpg 768w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-720x480.jpg 720w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-555x370.jpg 555w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3.jpg 1024w" sizes="auto, (max-width: 600px) 100vw, 600px" /> </figure> <div class="title"> <div class="inner-title"> <h3>Pharmacy295</h3> <h4>Business Transformation</h4> </div> </div> </div> </div> <div class="col-12 col-sm-12 col-md"> <div class="work"> <a href="https://eturn.gr/case_study/petit-bateau/" class="link">link</a> <figure> <img width="600" height="400" src="https://eturn.gr/wp-content/uploads/2020/05/petit-bateau-slider-2-600x400.jpg" class="attachment-case-study-preview size-case-study-preview" alt="" decoding="async" loading="lazy" /> </figure> <div class="title"> <div class="inner-title"> <h3>Petit Bateau</h3> <h4>Digital Presence Relaunch</h4> </div> </div> </div> </div> </div> </div> </div> <div class="half-width-section"> <figure class="with-figcaption" style="background-image: url(https://eturn.gr/wp-content/uploads/2020/05/contact-us.jpg)"> <figcaption>How To?</figcaption> </figure> <div class="container"> <div class="row justify-content-end"> <div class="col-12 col-sm-12 col-md-6 lg-spacer"> <div class="row"> <div class="col-12 heading sm-spacer-bot"> <span class="overtitle">FAQs</span> <h2>Famous Questions</h2> <span class="subtitle">We Help You eTURN Your Business</span> </div> <div class="col-12"> <div class="accordion"><h3><span class="counter">1</span> How Do I Choose an eCommerce Platform</h3> <div class="content"><p>When it comes to selecting an eCommerce platform, you have to remember that your eCommerce site will dictate the following 4 things:</p> <ul> <li>Growth: How quickly your business is able to grow?</li> <li>Running costs: This includes the cost of building your eCommerce platform and ongoing development and maintenance costs.</li> <li>Customer engagement: How you can control how your customers interact with your business.</li> <li>Objectives: The right eCommerce platform will enable you to deliver the service you set out to achieve.</li> </ul> </div><h3><span class="counter">2</span> How Do I Choose a Digital Partner</h3> <div class="content"><p>Here are a few questions you can ask yourself before approaching an agency:</p> <ul> <li>How much time are you able to invest in the partnership?</li> <li>If you have an in-house marketing team, what skills does your team already have and in what areas are you lacking?</li> </ul> <p>What can a digital Partner offer you?</p> <ul> <li><strong>Save money </strong>— Partnering with an agency takes off the burden of hiring additional staff to carry out marketing tasks for you, as well as the costs for marketing tools and collateral.</li> <li><strong>Offer digital marketing expertise </strong>— With digital marketing agencies, you have access to both qualified digital marketing professionals and the latest marketing tools, allowing you to save on overhead costs.</li> <li><strong>Save time and effort </strong>— Researching and developing a product or service from scratch is not only costly but also time-consuming. Digital marketing agencies often offer a full-service solution that encompasses all manner of marketing tasks, saving you time and effort in creating new offerings, or with maintaining your particular solutions to clients.</li> <li><strong>Widen your service offerings — </strong>Small businesses often face the challenge of clients needing a product or service that you don’t yet have the capacity to offer. Digital marketing agencies can help you widen and expand your offerings by providing you with the new product or service that your clients asked for, which is a win-win for both parties.</li> </ul> <p> </p> </div><h3><span class="counter">3</span> How Do I Build My Digital Team?</h3> <div class="content"><p>Digital skills are in high demand and short supply. But first things first — how do you define a digital team when nearly everything is digital?</p> <p>Digital teams are responsible for developing, testing, and implementing a strategy to reach and engage target audiences through digital channels like web, mobile, and social. While other groups may draft the messaging, a digital team works hand-in-hand with marketing and product leaders to curate and create digital-first strategy.</p> <ul style="list-style-type: disc;"> <li>Why is building an in-house digital marketing team an investment and not an expense?</li> </ul> <p>-It helps secure your organisation’s digital future</p> <p>-It can create beneficial organisational change</p> <p>-It creates more opportunities and entrepreneurship</p> <ul> <li>What are the challenges?</li> </ul> <p>-It can be more expensive than an agency in the short term</p> <p>-The new team will need a leader—not a manager</p> <p>-You may have to fight for your vision to be embraced</p> </div><h3><span class="counter">4</span> How To Choose My Digital Strategy Approach </h3> <div class="content"><p>Let’s use the 5s of Digital Strategy approach:</p> <p>The 5s includes <strong>Sell</strong>, <strong>Serve</strong>, <strong>Speak</strong>, <strong>Save</strong>, and <strong>Sizzle</strong></p> <h3><strong>1. Sell</strong></h3> <p>Sell is an indispensable aspect of any digital strategy approach because there is a clear connection between sales and revenue of the company. The aim of the company is to gain profit as much as possible from sales. Your online presence will help you get a lead generation that will eventually turn into potential customers.</p> <h3><strong>2. Serve</strong></h3> <p>As the popular adage goes, “Customers are king”, it’s very important for you to know the needs and requirements of your customers and serve them accordingly. We know it is very difficult for you to serve all the people present online, so at first recognize your potential customers and then move forward to serve them properly. You need to make them feel the benefit of their being online in ways such as providing quick information, easy renewal services, to solving their queries etc. Try to be present and responsive to your customers every time.</p> <h3><strong>3. Speak</strong></h3> <p>Communication plays a major role in any marketing business. It is very important for both customers and suppliers. As a marketer you need to understand your customers well. Listen to them carefully and know exactly what they are looking for and talk to them. Get to know your customers carefully so that you can convey your message well. If you understand your customer’s interests, attitudes, and behavior well then it will allow you to get or give better responses. And it will also help you to build a better relationship with them.</p> <h3><strong>4. Save</strong></h3> <p>When you market your products digitally or on an online platform it will automatically help you save money, time and efforts. It can reduce your physical and operating cost. Advertising, print media, postage, and customers service can be reduced once the digital strategy approach has begun.</p> <h3><strong>5. Sizzle</strong></h3> <p>Sizzle is the last stage of 5s in digital strategy approach and it is about how you build or enhance your brand name online. Sizzling is all about creating, broadening, and establishing your brand presence on the digital platform. Here social media plays a great role in achieving or building your brand’s presence. You also need to build trust, recognition, and relationship to enhance your product presence in the market.</p> </div></div> </div> </div> </div> </div> </div> </div> <div class="container lg-spacer"> <div class="row"> <div class="col-12 col-sm-12 col-md heading sm-spacer-bot"> <span class="overtitle">OUR CLIENTS</span> <h2>They Trust Us</h2> <span class="subtitle">You Grow We Grow</span> </div> <div class="col-12 col-sm-12 col-md spacer-top"> <p>We Want Our Clients To Master The 5s Of The Digital Strategy Approach: The 5s Includes Sell, Serve, Speak, Save, & Sizzle! 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