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class="l"><span class="l"></span><section><div><div class="fs gi gj gk gl gm"></div><div class="gn go gp gq gr"><div class="ab cb"><div class="ci bh fz ga gb gc"><div><h1 id="6ce2" class="pw-post-title gs gt gu bf gv gw gx gy gz ha hb hc hd he hf hg hh hi hj hk hl hm hn ho hp hq hr hs ht hu bk" data-testid="storyTitle">Understanding Good vs Bad UX Designs</h1><div><div class="speechify-ignore ab cp"><div class="speechify-ignore bh l"><div class="hv hw hx hy hz ab"><div><div class="ab ia"><div><div class="bm" aria-hidden="false"><a rel="noopener follow" href="/?source=post_page---byline--7d710ef783b9--------------------------------"><div class="l ib ic by id ie"><div class="l fj"><img alt="Nihal Abdul Bari" class="l fd by dd de cx" src="https://miro.medium.com/v2/resize:fill:88:88/1*veo3g1SZpyFTlNmTgp22Tw.png" width="44" height="44" loading="lazy" data-testid="authorPhoto"/><div class="if by l dd de fs n ig ft"></div></div></div></a></div></div></div></div><div class="bn bh l"><div 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fill-rule="evenodd" d="M3 12a9 9 0 1 1 18 0 9 9 0 0 1-18 0m9-10C6.477 2 2 6.477 2 12s4.477 10 10 10 10-4.477 10-10S17.523 2 12 2m3.376 10.416-4.599 3.066a.5.5 0 0 1-.777-.416V8.934a.5.5 0 0 1 .777-.416l4.599 3.066a.5.5 0 0 1 0 .832" clip-rule="evenodd"></path></svg><div class="j i d"><p class="bf b bg z du">Listen</p></div></button></div></div></div></div></div></div></div></div><div class="bm" aria-hidden="false" aria-describedby="postFooterSocialMenu" aria-labelledby="postFooterSocialMenu"><div><div class="bm" aria-hidden="false"><button aria-controls="postFooterSocialMenu" aria-expanded="false" aria-label="Share Post" data-testid="headerSocialShareButton" class="af fk ah ai aj ak al lo an ao ap ex lp lq ld lr ls lt lu lv s lw lx ly lz ma mb mc u md me mf"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><path fill="currentColor" fill-rule="evenodd" d="M15.218 4.931a.4.4 0 0 1-.118.132l.012.006a.45.45 0 0 1-.292.074.5.5 0 0 1-.3-.13l-2.02-2.02v7.07c0 .28-.23.5-.5.5s-.5-.22-.5-.5v-7.04l-2 2a.45.45 0 0 1-.57.04h-.02a.4.4 0 0 1-.16-.3.4.4 0 0 1 .1-.32l2.8-2.8a.5.5 0 0 1 .7 0l2.8 2.79a.42.42 0 0 1 .068.498m-.106.138.008.004v-.01zM16 7.063h1.5a2 2 0 0 1 2 2v10a2 2 0 0 1-2 2h-11c-1.1 0-2-.9-2-2v-10a2 2 0 0 1 2-2H8a.5.5 0 0 1 .35.15.5.5 0 0 1 .15.35.5.5 0 0 1-.15.35.5.5 0 0 1-.35.15H6.4c-.5 0-.9.4-.9.9v10.2a.9.9 0 0 0 .9.9h11.2c.5 0 .9-.4.9-.9v-10.2c0-.5-.4-.9-.9-.9H16a.5.5 0 0 1 0-1" clip-rule="evenodd"></path></svg><div class="j i d"><p class="bf b bg z du">Share</p></div></button></div></div></div></div></div></div></div></div></div><p id="156d" class="pw-post-body-paragraph mg mh gu mi b mj mk ml mm mn mo mp mq mr ms mt mu mv mw mx my mz na nb nc nd gn bk">Understanding the difference between good and bad user experience design can be subjective and sometimes hard to notice. But I have some helpful tips that can help us understand what makes for a good user experience.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ng"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*-uQsCHsccSsMpmcO1-neig.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*-uQsCHsccSsMpmcO1-neig.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/1*-uQsCHsccSsMpmcO1-neig.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/1*-uQsCHsccSsMpmcO1-neig.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/1*-uQsCHsccSsMpmcO1-neig.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/1*-uQsCHsccSsMpmcO1-neig.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/1*-uQsCHsccSsMpmcO1-neig.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/1*-uQsCHsccSsMpmcO1-neig.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="467" loading="eager" role="presentation"/></picture></div></div></figure><p id="e079" class="pw-post-body-paragraph mg mh gu mi b mj mk ml mm mn mo mp mq mr ms mt mu mv mw mx my mz na nb nc nd gn bk">Grasping these tips is one element, seeing how you use them in practice is another element of understanding good vs bad user experiences. In this article, we will explore some examples of good vs bad ux designs.</p><h1 id="8fd5" class="ns nt gu bf nu nv nw nx ny nz oa ob oc od oe of og oh oi oj ok ol om on oo op bk">Reveal current state</h1><p id="d8f7" class="pw-post-body-paragraph mg mh gu mi b mj oq ml mm mn or mp mq mr os mt mu mv ot mx my mz ou nb nc nd gn bk">One of the heuristics developed by Jakob Nielsen, visibility of system status states that users should be informed about what is happening inside a product or website, in a reasonable response time following the action.</p><p id="3889" class="pw-post-body-paragraph mg mh gu mi b mj mk ml mm mn mo mp mq mr ms mt mu mv mw mx my mz na nb nc nd gn bk">This means that applications that don’t provide timely feedback on what the status might be, may create a negative or confusing experience. Take for instance the action of uploading a file. As a user when you upload a file, you want to be able to know whether your action was recognized. Delaying, or not showing a response to the action leaves a user questioning.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ng"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*gfLsjKvKp6W0XjHdq1vxWA.gif 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*gfLsjKvKp6W0XjHdq1vxWA.gif 640w, https://miro.medium.com/v2/resize:fit:720/1*gfLsjKvKp6W0XjHdq1vxWA.gif 720w, https://miro.medium.com/v2/resize:fit:750/1*gfLsjKvKp6W0XjHdq1vxWA.gif 750w, https://miro.medium.com/v2/resize:fit:786/1*gfLsjKvKp6W0XjHdq1vxWA.gif 786w, https://miro.medium.com/v2/resize:fit:828/1*gfLsjKvKp6W0XjHdq1vxWA.gif 828w, https://miro.medium.com/v2/resize:fit:1100/1*gfLsjKvKp6W0XjHdq1vxWA.gif 1100w, https://miro.medium.com/v2/resize:fit:1400/1*gfLsjKvKp6W0XjHdq1vxWA.gif 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="372" loading="lazy" role="presentation"/></picture></div></div></figure><h1 id="bef6" class="ns nt gu bf nu nv nw nx ny nz oa ob oc od oe of og oh oi oj ok ol om on oo op bk">Effective use of color and hierarchy</h1><p id="a97f" class="pw-post-body-paragraph mg mh gu mi b mj oq ml mm mn or mp mq mr os mt mu mv ot mx my mz ou nb nc nd gn bk">Though the visual aesthetic may not be the top priority in a ux process, ignoring visual design can lead to bad experiences. The practice of pairing thoughtful experience design with clear, hierarchical visual design can create easy to understand digital experiences that lead to higher effectiveness.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ov"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/1*7Zdpyn_mgoVKXZbknrBeyA.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="372" loading="lazy" role="presentation"/></picture></div></div></figure><h1 id="8fbe" class="ns nt gu bf nu nv nw nx ny nz oa ob oc od oe of og oh oi oj ok ol om on oo op bk">Using clear and understandable language</h1><p id="6077" class="pw-post-body-paragraph mg mh gu mi b mj oq ml mm mn or mp mq mr os mt mu mv ot mx my mz ou nb nc nd gn bk">A good user experience is one that speaks to the user with words they understand. Even top apps fall into the trap of using highly technical terms that only experts may understand. Even if a user understands, or can make sense of it, in a tense situation, highly technical language can lead to user error and costly mistakes.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ng"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/1*aTmHbpULfDoLIH4ny2xg4Q.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="372" loading="lazy" role="presentation"/></picture></div></div></figure><h1 id="d5a0" class="ns nt gu bf nu nv nw nx ny nz oa ob oc od oe of og oh oi oj ok ol om on oo op bk">Reduce errors</h1><p id="2494" class="pw-post-body-paragraph mg mh gu mi b mj oq ml mm mn or mp mq mr os mt mu mv ot mx my mz ou nb nc nd gn bk">Mistakes and errors happen, every human errs. Whether someone runs a sequence that uncovers a rare bug or the wrong button is clicked before the action should be completed, we have to be able to handle errors. Good ux not only inform a user when an error has occurred, but they also actively design to prevent errors from happening in the first place.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ng"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*9sbNnpacfid30NjQ-Arg2g.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*9sbNnpacfid30NjQ-Arg2g.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/1*9sbNnpacfid30NjQ-Arg2g.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/1*9sbNnpacfid30NjQ-Arg2g.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/1*9sbNnpacfid30NjQ-Arg2g.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/1*9sbNnpacfid30NjQ-Arg2g.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/1*9sbNnpacfid30NjQ-Arg2g.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/1*9sbNnpacfid30NjQ-Arg2g.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="372" loading="lazy" role="presentation"/></picture></div></div></figure><h1 id="c4a6" class="ns nt gu bf nu nv nw nx ny nz oa ob oc od oe of og oh oi oj ok ol om on oo op bk">Communicate errors and next steps</h1><p id="b633" class="pw-post-body-paragraph mg mh gu mi b mj oq ml mm mn or mp mq mr os mt mu mv ot mx my mz ou nb nc nd gn bk">When errors happen, it’s important to communicate to the user. Language, tone and design are important in these communications. It is important to provide a clear and understandable reason for an error wherever possible and give instructions so that the error can be solved. Leaning on technical language, or database error terms (as mentioned before) will not be beneficial to the user. Color is also important as it can help indicate the severity of an error or warning.</p><figure class="nh ni nj nk nl nm ne nf paragraph-image"><div role="button" tabindex="0" class="nn no fj np bh nq"><div class="ne nf ov"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 640w, https://miro.medium.com/v2/resize:fit:720/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 720w, https://miro.medium.com/v2/resize:fit:750/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 750w, https://miro.medium.com/v2/resize:fit:786/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 786w, https://miro.medium.com/v2/resize:fit:828/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 828w, https://miro.medium.com/v2/resize:fit:1100/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 1100w, https://miro.medium.com/v2/resize:fit:1400/1*E-Py6QSnsUE7tYjLi14AOA.jpeg 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh ln nr c" width="700" height="372" loading="lazy" role="presentation"/></picture></div></div></figure><p id="fcc7" class="pw-post-body-paragraph mg mh gu mi b mj mk ml mm mn mo mp mq mr ms mt mu mv mw mx my mz na nb nc nd gn bk">From these examples, we can see that some designs are a pleasure to use and others are a challenge! We should not assume what the users like or dislike, but should rather talk to users to be able to satisfy their actual needs. We have to backup our decisions with valid research and by following best design practices and guidelines.</p></div></div></div></div></section></div></div></article></div><div class="ab cb"><div class="ci bh fz ga gb gc"><div class="ow ox ab iv"><div class="oy ab"><a class="oz ay am ao" href="https://medium.com/tag/ux-design?source=post_page-----7d710ef783b9--------------------------------" rel="noopener follow"><div class="pa fj cx pb ge pc pd bf b bg z bk pe">UX Design</div></a></div><div class="oy ab"><a class="oz ay am ao" href="https://medium.com/tag/ui-design?source=post_page-----7d710ef783b9--------------------------------" rel="noopener follow"><div class="pa fj cx pb ge pc pd bf b bg z bk pe">UI Design</div></a></div></div></div></div><div class="l"></div><footer class="pf pg ph pi pj pk pl pm pn ab q po pp c"><div class="l ae"><div class="ab cb"><div class="ci bh fz ga gb gc"><div class="ab cp pq"><div class="ab q ke"><div class="pr l"><span class="l ps pt pu e d"><div 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