EAP Providers | Anthem.com

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pull-right"></span></a> <ul class="ant-menu-column"> <li data-criteria-id="menuItem1527488663488"><a class="ant-menu-item" data-analytics="insurBasicsLinkIfFlyout" href="/individual-and-family/insurance-basics/" id="individualfamily-topmenu-1527488663488" target="_self" aria-label="Individual & Family Shop Insurance Basics">Insurance Basics</a></li>  <li data-criteria-id="menuItem1527519514161"><a class="ant-menu-item" data-analytics="healthInsLinkIfFlyout" href="/individual-and-family/health-insurance/" id="individualfamily-topmenu-1527519514161" target="_self" aria-label="Individual & Family Shop Health Insurance">Health Insurance</a></li>  <li data-criteria-id="menuItem1527519519013"><a class="ant-menu-item" data-analytics="visionInsLinkIfFlyout" href="/individual-and-family/vision-insurance/" id="individualfamily-topmenu-1527519519013" target="_self" aria-label="Individual & Family Shop Vision Insurance">Vision Insurance</a></li>  <li data-criteria-id="menuItem1527519525112"><a class="ant-menu-item" data-analytics="dentalInsLinkIfFlyout" href="/individual-and-family/dental-insurance/" id="individualfamily-topmenu-1527519525112" target="_self" aria-label="Individual & Family Shop Dental Insurance">Dental Insurance</a></li>  <li data-criteria-id="menuItem1527519530009"><a class="ant-menu-item" data-analytics="suppInsLinkIfFlyout" href="/individual-and-family/health-insurance/supplemental-insurance/" id="individualfamily-topmenu-1527519530009" target="_self" aria-label="Individual & Family Shop Supplemental Insurance">Supplemental Insurance</a></li>  <li data-criteria-id="menuItem1527338577605"><a class="ant-menu-item" data-analytics="travMedInsLinkIfFlyout" href="/individual-and-family/travel-medical-insurance/" id="individualfamily-topmenu-1527338577605" target="_self" aria-label="Individual & Family Shop Travel Medical Insurance">Travel Medical Insurance</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Care</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Care<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column">  <li data-criteria-id="menuItem1527519596856"><a class="ant-menu-item" data-analytics="whatToKnowIfFlyout" href="/what-to-know/" id="individualfamily-topmenu-1527519596856" target="_self" aria-label="Individual & Family Care What to Know">What to Know</a></li>  <li data-criteria-id="menuItem1527519599980"><a class="ant-menu-item" data-analytics="gettingBetterCareIfFlyout" href="/getting-better-care/" id="individualfamily-topmenu-1527519599980" target="_self" aria-label="Individual & Family Care Getting Better Care">Getting Better Care</a></li>  <li data-criteria-id="menuItem1527519603476"><a class="ant-menu-item" data-analytics="findCareIfFlyout" href="/find-care/" id="individualfamily-topmenu-1527519603476" target="_self" aria-label="Individual & Family Care Find Care">Find Care</a></li> <li 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id="individualfamily-topmenu-1527519742673" target="_self" aria-label="Individual & Family Support Registration">Registration</a></li>  <li data-criteria-id="menuItem1527519746565"><a class="ant-menu-item" data-analytics="forgotUserPassIfFlyout" href="/forgot-username-password/" id="individualfamily-topmenu-1527519746565" target="_self" aria-label="Individual & Family Support Forgot Username or Password?">Forgot Username or Password?</a></li>  <li data-criteria-id="menuItem1527519754809"><a class="ant-menu-item" data-analytics="memberNeedsIfFlyout" href="/member-needs/" id="individualfamily-topmenu-1527519754809" target="_self" aria-label="Individual & Family Support Member Needs">Member Needs</a></li>  <li data-criteria-id="menuItem1527519757378"><a class="ant-menu-item" data-analytics="formsLinkIfFlyout" href="/forms/" id="individualfamily-topmenu-1527519757378" target="_self" aria-label="Individual & Family Support Forms">Forms</a></li> </ul> </li> </ul> </li> <li > <a href="javascript:void(0)" class="ant-menu-expand visible-xs visible-xxs" data-ng-click="toggleMenu()">Medicare<span class="fa fa-angle-down pull-right"></span></a> <ul class="menu-contents"> <li class="ant-landing-link">  <a class="ant-menu-item" data-analytics="medicareOverviewFlyout" href="/medicare/" id="medicare-topmenu-1439460200640" target="_self" aria-label="Medicare Coverage with Anthem">Medicare Coverage with Anthem</a> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Shop</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Shop<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column">  <li data-criteria-id="menuItem1527491998568"><a class="ant-menu-item" data-analytics="Flyout" href="/medicare/" id="medicare-topmenu-1527491998568" target="_self" aria-label="Medicare Shop Medicare Coverage with Anthem">Medicare Coverage with Anthem</a></li>  <li data-criteria-id="menuItem1527521681573"><a class="ant-menu-item" data-analytics="mcInfoLinkMcFlyout" href="/medicare/medicare-information/" id="medicare-topmenu-1527521681573" target="_self" aria-label="Medicare Shop Medicare Information">Medicare Information</a></li>  <li data-criteria-id="menuItem1527521647921"><a class="ant-menu-item" data-analytics="mcCoverEnrollMcFlyout" href="/medicare/coverage-and-enrollment/" id="medicare-topmenu-1527521647921" target="_self" aria-label="Medicare Shop Medicare Coverage and Enrollment">Medicare Coverage and Enrollment</a></li>  <li data-criteria-id="menuItem1527521685524"><a class="ant-menu-item" data-analytics="turning65McFlyout" href="/medicare/turning-age-65/" id="medicare-topmenu-1527521685524" target="_self" aria-label="Medicare Shop Turning 65">Turning 65</a></li>  <li data-criteria-id="menuItem1527521665830"><a class="ant-menu-item" data-analytics="mcAdvPlansPtCMcFlyout" href="/medicare/medicare-advantage-plans/" id="medicare-topmenu-1527521665830" target="_self" aria-label="Medicare Shop Medicare Advantage Plans: Part C">Medicare Advantage Plans: Part C</a></li>  <li data-criteria-id="menuItem1527521670643"><a class="ant-menu-item" data-analytics="mcPartDPlansMcFlyout" href="/medicare/medicare-part-d/" id="medicare-topmenu-1527521670643" target="_self" aria-label="Medicare Shop Medicare Part D Plans">Medicare Part D Plans</a></li>  <li data-criteria-id="menuItem1527521673169"><a class="ant-menu-item" data-analytics="mcSuppPlansMedigapMcFlyout" href="/medicare/medicare-supplement-plans/" id="medicare-topmenu-1527521673169" target="_self" aria-label="Medicare Shop Medicare Supplement Plans (Medigap)">Medicare Supplement Plans (Medigap)</a></li>  <li data-criteria-id="menuItem1527521678714"><a class="ant-menu-item" data-analytics="DentalVisionCoverMcFlyout" href="/medicare/dental-and-vision/" id="medicare-topmenu-1527521678714" target="_self" aria-label="Medicare Shop Dental and Vision Coverage">Dental and Vision Coverage</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Care</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Care<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column">  <li data-criteria-id="menuItem1527520466460"><a class="ant-menu-item" data-analytics="whatToKnowMcFlyout" href="/what-to-know/" id="medicare-topmenu-1527520466460" target="_self" aria-label="Medicare Care What to Know">What to Know</a></li>  <li data-criteria-id="menuItem1527520472549"><a class="ant-menu-item" data-analytics="gettingBetterCareMcFlyout" href="/getting-better-care/" id="medicare-topmenu-1527520472549" target="_self" aria-label="Medicare Care Getting Better Care">Getting Better Care</a></li>  <li data-criteria-id="menuItem1527521481331"><a class="ant-menu-item" data-analytics="fadFindCareMcFlyout" href="/find-care/" id="medicare-topmenu-1527521481331" target="_self" aria-label="Medicare Care Find Care">Find Care</a></li> <li data-criteria-id="menuItem1527503778963"><a class="ant-menu-item" data-analytics="mcCaregiverLinkMcFlyout" href="/medicare-caregiver-resources/" id="medicare-topmenu-1527503778963" target="_self" aria-label="Medicare Care Medicare Caregiver Resources">Medicare Caregiver Resources</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Support</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Support<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column">  <li data-criteria-id="menuItem1527521494886"><a class="ant-menu-item" data-analytics="loginLinkMcFlyout" href="/login/" id="medicare-topmenu-1527521494886" target="_self" aria-label="Medicare Support Login">Login</a></li>  <li data-criteria-id="menuItem1527521506929"><a class="ant-menu-item" data-analytics="registrationMcFlyout" href="/register/" id="medicare-topmenu-1527521506929" target="_self" aria-label="Medicare Support Registration">Registration</a></li>  <li data-criteria-id="menuItem1527521513553"><a class="ant-menu-item" data-analytics="forgotUserPassMcFlyout" href="/forgot-username-password/" id="medicare-topmenu-1527521513553" target="_self" aria-label="Medicare Support Forgot Username or Password?">Forgot Username or Password?</a></li>  <li data-criteria-id="menuItem1527521521440"><a class="ant-menu-item" data-analytics="formsLinkMcFlyout" href="/forms/" id="medicare-topmenu-1527521521440" target="_self" aria-label="Medicare Support Forms">Forms</a></li> </ul> </li> </ul> </li> <li > <a href="javascript:void(0)" class="ant-menu-expand visible-xs visible-xxs" data-ng-click="toggleMenu()">Medicaid<span class="fa fa-angle-down pull-right"></span></a> <ul class="menu-contents"> <li class="ant-landing-link">  <a class="ant-menu-item" data-analytics="medicaidOverviewMcaidFlyout" href="/medicaid/" id="medicaid-topmenu-1439460212720" target="_self" aria-label="Medicaid Overview">Medicaid Overview</a> </li> </ul> </li> <li class='four-col-layout'> <a href="javascript:void(0)" class="ant-menu-expand visible-xs visible-xxs" data-ng-click="toggleMenu()">Employers<span class="fa fa-angle-down pull-right"></span></a> <ul class="menu-contents"> <li class="ant-landing-link"> <a class="ant-menu-item" data-analytics="employerOverviewEprFlyout" href="/employer/" id="employers-topmenu-1439460204575" target="_self" aria-label="Employer Overview">Employer Overview</a> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Shop</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Shop<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column"> <li data-criteria-id="menuItem1439456059301"><a class="ant-menu-item" data-analytics="grpHealthInsEprFlyout" href="/employer/health-insurance/" id="employers-topmenu-1439456059301" target="_self" aria-label="Employers Shop Group Health Insurance">Group Health Insurance</a></li> <li data-criteria-id="menuItem1439456020482"><a class="ant-menu-item" data-analytics="healthWellEprFlyout" href="/employer/health-and-wellness/" id="employers-topmenu-1439456020482" target="_self" aria-label="Employers Shop Health and Wellness">Health and Wellness</a></li> <li data-criteria-id="menuItem1527508943677"><a class="ant-menu-item" data-analytics="dentalInsLinkEprFlyout" href="/employer/dental-insurance/" id="employers-topmenu-1527508943677" target="_self" aria-label="Employers Shop Dental Insurance">Dental Insurance</a></li> <li data-criteria-id="menuItem1527512719949"><a class="ant-menu-item" data-analytics="visionInsLinkEprFlyout" href="/employer/vision-insurance/" id="employers-topmenu-1527512719949" target="_self" aria-label="Employers Shop Vision Insurance">Vision Insurance</a></li> <li data-criteria-id="menuItem1527564207250"><a class="ant-menu-item" data-analytics="lifeInsurLinkEprFlyout" href="/employer/life-insurance/" id="employers-topmenu-1527564207250" target="_self" aria-label="Employers Shop Life Insurance">Life Insurance</a></li> <li data-criteria-id="menuItem1527564233606"><a class="ant-menu-item" data-analytics="absDisMgmtLinkEprFlyout" href="/employer/disability-insurance/" id="employers-topmenu-1527564233606" target="_self" aria-label="Employers Shop Absence & Disability Management">Absence & Disability Management</a></li> <li data-criteria-id="menuItem1527566384189"><a class="ant-menu-item" data-analytics="supHealthInsurLinkEprFlyout" href="/employer/supplemental-insurance/" id="employers-topmenu-1527566384189" target="_self" aria-label="Employers Shop Supplemental Health Insurance">Supplemental Health Insurance</a></li> <li data-criteria-id="menuItem1527475548669"><a class="ant-menu-item" data-analytics="grpRetireeSolEmpFlyout" href="/employer/group-retiree/" id="employers-topmenu-1527475548669" target="_self" aria-label="Employers Shop Group Medicare">Group Medicare</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Resources</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Resources<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column"> <li data-criteria-id="menuItem1439409553885"><a class="ant-menu-item" data-analytics="findCareEprFlyout" href="/find-care/" id="employers-topmenu-1439409553885" target="_self" aria-label="Employers Resources Find Care">Find Care</a></li> <li data-criteria-id="menuItem1439413698246"><a class="ant-menu-item" data-analytics="goToBlogEprFlyout" href="https://thebenefitsguide.com" id="employers-topmenu-1439413698246" target="_blank" aria-label="Employers Resources Go to Blog">Go to Blog</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Support</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Support<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column"> <li data-criteria-id="menuItem1439413450105"><a class="ant-menu-item" data-analytics="loginLinkEprFlyout" href="https://employer.anthem.com/eea/public/#/login" id="employers-topmenu-1439413450105" target="_blank" aria-label="Employers Support Login">Login</a></li> <li data-criteria-id="menuItem1439413454813"><a class="ant-menu-item" data-analytics="registrationEprFlyout" href="https://employer.anthem.com/eea/public/registration" id="employers-topmenu-1439413454813" target="_blank" aria-label="Employers Support Registration">Registration</a></li> <li data-criteria-id="menuItem1439413455873"><a class="ant-menu-item" data-analytics="forgotUserPassEprFlyout" href="https://employer.anthem.com/eea/public/#/forgotPassword" id="employers-topmenu-1439413455873" target="_blank" aria-label="Employers Support Forgot Username or Password?">Forgot Username or Password?</a></li> <li data-criteria-id="menuItem1439411826924"><a class="ant-menu-item" data-analytics="findFormLinkEprFlyout" href="/employer/forms/" id="employers-topmenu-1439411826924" target="_self" aria-label="Employers Support Find a Form">Find a Form</a></li> <li data-criteria-id="menuItem1439415213267"><a class="ant-menu-item" data-analytics="dentPrimeCompLoginEprFlyout" href="https://secure.mydentalapps.com/ba/dirServices/applications/ben_privacy_notice.jsp?brandid=10" id="employers-topmenu-1439415213267" target="_blank" aria-label="Employers Support Dental Prime and Complete Login">Dental Prime and Complete Login</a></li> <li data-criteria-id="menuItem1439413700468"><a class="ant-menu-item" data-analytics="easyPayLinkEprFlyout" href="https://easypay.anthem.com" id="employers-topmenu-1439413700468" target="_blank" aria-label="Employers Support EasyPay">EasyPay</a></li> </ul> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Anthem Life Resources</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Anthem Life Resources<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column"> <li data-criteria-id="menuItem1527363243291"><a class="ant-menu-item" data-analytics="welcAntmLifeLinkEprFlyout" href="/employer/life-and-disability/" id="employers-topmenu-1527363243291" target="_self" aria-label="Employers Anthem Life Resources Welcome to Anthem Life">Welcome to Anthem Life</a></li> <li data-criteria-id="menuItem1439413701911"><a class="ant-menu-item" data-analytics="anthemLifeCompassiEprFlyout" href="https://compassi.anthem.com/compassi/public/login.jsp" id="employers-topmenu-1439413701911" target="_blank" aria-label="Employers Anthem Life Resources Anthem Life - Compassi">Anthem Life - Compassi</a></li> <li data-criteria-id="menuItem1527428186524"><a class="ant-menu-item" data-analytics="secureEprAccessClaimsEprFlyout" href="https://myspecialtyappsanthem.com/BenAdmin/Account/logon/ALIC" id="employers-topmenu-1527428186524" target="_blank" aria-label="Employers Anthem Life Resources Secure Employer Access to Claims">Secure Employer Access to Claims</a></li> <li data-criteria-id="menuItem1527428717183"><a class="ant-menu-item" data-analytics="submitClaimLinkEprFlyout" href="https://myspecialtyappsanthem.com/claims/alic" id="employers-topmenu-1527428717183" target="_blank" aria-label="Employers Anthem Life Resources Submit a Claim">Submit a Claim</a></li> <li data-criteria-id="menuItem1527428834729"><a class="ant-menu-item" data-analytics="myOnlineBillLinkEprFlyout" href="https://secure.myonlinebill.com/mob/user/login.do?clientId=MTA4ODU= " id="employers-topmenu-1527428834729" target="_blank" aria-label="Employers Anthem Life Resources MyOnlineBill">MyOnlineBill</a></li> </ul> </li> </ul> </li> <li > <a href="javascript:void(0)" class="ant-menu-expand visible-xs visible-xxs" data-ng-click="toggleMenu()">Producers<span class="fa fa-angle-down pull-right"></span></a> <ul class="menu-contents"> <li class="ant-landing-link">  <a class="ant-menu-item" data-analytics="prodOverviewLinkProdFlyout" href="/producer/" id="producers-topmenu-1439460207231" target="_self" aria-label="Producers Overview">Producers Overview</a> </li> <li class="ant-nav-col"> <span class="hidden-xxs hidden-xs ant-menu-title" > <strong>Plans and Services</strong> </span> <a class="visible-xxs visible-xs ant-menu-expand" href="javascript:void(0)" >Plans and Services<span class="fa fa-angle-down pull-right"></span></a> <ul class="ant-menu-column">  <li data-criteria-id="menuItem1527567490261"><a class="ant-menu-item" data-analytics="startSellAntmLinkProd Flyout" href="/producer/become-a-broker/" id="producers-topmenu-1527567490261" target="_self" aria-label="Producers Plans and Services Start Selling Anthem">Start Selling Anthem</a></li> <li data-criteria-id="menuItem1527363735921"><a class="ant-menu-item" data-analytics="medicalLinkProdFlyout" href="/producer/medical/" id="producers-topmenu-1527363735921" target="_self" aria-label="Producers Plans and Services Medical">Medical</a></li> <li data-criteria-id="menuItem1527427725942"><a class="ant-menu-item" data-analytics="specialtyBenefitProdFlyout" href="https://www.specialtybenefits.info/selector/" id="producers-topmenu-1527427725942" target="_blank" aria-label="Producers Plans and Services Specialty Benefit Site">Specialty Benefit Site</a></li> <li data-criteria-id="menuItem1527427735972"><a class="ant-menu-item" data-analytics="lifeDisLinkProdFlyout" href="https://www.anthem.com/employer/life-and-disability/" id="producers-topmenu-1527427735972" target="_self" aria-label="Producers Plans and Services Life & Disability Insurance ">Life & Disability Insurance </a></li> <li data-criteria-id="menuItem1527427729269"><a class="ant-menu-item" 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href="/provider/credentialing/" id="providers-topmenu-1439489717507" target="_self" aria-label="Providers Join Our Network Credentialing">Credentialing</a></li>  <li data-criteria-id="menuItem1527323379388"><a class="ant-menu-item" data-analytics="eapLinkProvFlyout" href="/provider/eap/" id="providers-topmenu-1527323379388" target="_self" aria-label="Providers Join Our Network Employee Assistance Program (EAP)">Employee Assistance Program (EAP)</a></li> </ul> </li> </ul> </li> <li > <a href="javascript:void(0)" class="ant-menu-expand visible-xs visible-xxs" data-ng-click="toggleMenu()">COVID-19 Info<span class="fa fa-angle-down pull-right"></span></a> <ul class="menu-contents"> <li class="ant-landing-link"> <a class="ant-menu-item" data-analytics="covid19RescCtrCovid19InfoFlyout" href="/coronavirus/" id="covid-19info-topmenu-1527492644369" target="_self" aria-label="COVID-19 Resource Center">COVID-19 Resource Center</a> </li> </ul> </li> </ul> </div> </div> <span> <a aria-label="Close Main Navigation" class="ant-close-btn fa fa-times" data-analytics="closeButtonTopNav" href="javascript:void(0)"></a> </span> </div> </div> </div> </div> </div> <a id="main-content" href="javascript:void(0)" class="sr-only" tabindex="-1">Main Content</a>  <div class="tcp-middle-of-page clearfix"> <div data-cns-dismissable-alert-cmp-v2 data-widget-name="DismissableAlertCmpV2" data-lazy-module-path="lazy-modules/public-common/publicCommonModule#PublicCommonModule"> <script #content type="application/json" id="content"> { "cnsDismissableAlertCmp": { "default": { "site": "proPublic", "labels":{ "phoneNumber": "", "phoneNumberAriaLabel": "For more information, please call this number ", "closeButtonAriaLabel": "Close alert" } } } } </script> </div> <div> <div class="container state-header"> <header class="row"> <div class="description col-xxs-12 col-sm-8"> <div class="select-state "> <strong>Find information that’s tailored for you.</strong> <p>Our resources vary by state. Choose your location to get started.</p> </div> <div class="selected-state hide"> Information for <span class="state"></span> </div> </div> <div class="actions col-xxs-12 col-sm-4"> <button id="btnTopSelectStateNoStateSelected" data-analytics="selectStateButton" class="btn btn-lg btn-info state-link">Select a State</button> </div> </header> </div> <div class="masthead " aria-label="" style="background-image: url(https://www.static-anthem.com/dam/media/images/provider/proeap.jpg)"> <header class="container"> <br><br><br><br><br><br><br> </header> </div>  <main>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container "> <div class="content col-xxs-10 col-xxs-offset-1"> <h1 class="headline-underline h2 "> Employee Assistance Program (EAP): Providers </h1> <p>Anthem's Employee Assistance Program (EAP) offers quick and easy access to confidential counseling and referral services to help employees and their household members deal with daily work and life challenges.</p> </div> </div> </div> </div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container static"> <h2 class="headline-underline text-center animate">EAP Network and Services </h2> <div class="content col-xxs-10 col-xxs-offset-1"> <div class="col-xxs-12 col-sm-4 col-sm-push-8 image-container align-right"> <img data-src="https://www.static-anthem.com/dam/images/images/provider/eapnetworkservicesnotebook.jpg" src="#" alt='Notebook with a pen on it' class='featured-news-image lazy' /> </div> <div class="col-xxs-12 col-sm-8 col-sm-pull-4 text-left"> <p>We provide a national network of more than 40,000 health care professionals. Licensed professionals in five disciplines are eligible for membership:</p> <ul> <li>Psychologists</li> <li>Social workers</li> <li>Professional counselors</li> <li>Marriage and family therapists</li> <li>Psychiatric or behavioral health nurse specialists</li> </ul> </div> </div> </div> </div> </div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container "> <div class="content col-xxs-10 col-xxs-offset-1 tighttop"> <p class="text-left" style="margin-bottom: 60px;">We also offer clients a variety of services beyond just face-to-face counseling sessions, including adoption information, pet care, child care resources, financial/legal consultations, eldercare referrals and more. For additional information:<br /> <br /> <a class="link" data-analytics="eapServicesLinkEap" href="/employer/eap/employee/">EAP Services</a><br /> <a class="link" data-analytics="faqLinkEap" href="/employer/eap/employee/#eapfaq">Frequently Asked Questions</a></p> <div class="panel-group " id="accordion-1527313778400" role="tablist" aria-multiselectable="true"> <div class="panel panel-primary"> <div class="panel-heading" id="heading-antlbl_0-1527313778400"> <h3 class="panel-title"> <a role="button" data-toggle="collapse" data-analytics="" data-parent="#accordion-1527313778400" href="#collapse-1527313778400-antlbl_0" aria-expanded="false" aria-controls="collapse-1527313778400-antlbl_0" class="collapsed underline"> ARRA Privacy Information </a> </h3> </div> <div style="height: 0px;" aria-expanded="true" id="collapse-1527313778400-antlbl_0" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-antlbl_0-1527313778400"> <div class="panel-body"> <div aria-live="assertive"> <p>The American Recovery & Reinvestment Act (ARRA), otherwise known as the Stimulus Package, contains provisions expanding some of the existing Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy requirements.</p> <p>To accommodate one such provision, Anthem associates will now verify fax numbers each time prior to faxing documents containing Protected Health Information (PHI). PHI will be removed from the fax document. However, if you contact Provider Services and verify your fax number, no verification of each fax sent to you will be required, nor will PHI be removed from the document for a period of one year.</p> <p>EAP asks that you notify Provider Services immediately when you have any changes in address, telephone or fax numbers. To verify your current information on file, send an email message to <a href="mailto:EAPProviderNetworks@Anthem.com">EAPProviderNetworks@Anthem.com</a>. Please include your first and last name, licensure, current fax number, as well as your mailing and practice addresses so that we may cross reference. Or, you can call Provider Services at 888-252-2680.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>  <div class="banner animate" > <div class="banner-img lazy" aria-label="Smiling gentleman on a phone " data-back-img-src="https://www.static-anthem.com/dam/images/images/provider/becomeeaprovider.jpg" style="background: no-repeat top center;background-size: cover;"></div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container "> <div class="content col-xxs-10 col-xxs-offset-1"> <h2 class="headline-underline "> Become an EAP Provider </h2> <p align="left">Anthem's EAP credentialing process examines a number of provider qualifications and requires all providers to be licensed behavioral health professionals in their respective states of practice.</p> <hr style="border-color: #dcdcdc; margin-top: 60px;" /> <h3 class="h5">We are currently accepting applications.</h3> <p align="left">Anthem and Carelon Behavioral Health have combined their Employee Assistance Program provider networks as of January 1, 2021. We are accepting Provider applications for the combined network. Below is the link to fill out an application. Also provided is a link to CAQH. Carelon utilizes information from your CAQH profile to complete the credentialing process. Your application will process through credentialing much faster if your CAQH profile is up to date.<br /> <br /> <a href="https://www.carelonbehavioralhealth.com/providers/join-our-network">https://www.carelonbehavioralhealth.com/providers/join-our-network</a></p> <p align="left">Please go to CAQH to access your existing profile or create a profile and grant Carelon Behavioral Health access.</p> <p align="left"><a href="https://proview.caqh.org/Login/Index?ReturnUrl=%2f ">https://proview.caqh.org/Login/Index?ReturnUrl=%2f</a></p> </div> </div> </div> </div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container "> <div class="content col-xxs-10 col-xxs-offset-1"> <div class="body-sm" style="text-align:left;">*To become a provider in the Anthem Network instead of EAP, please apply using the “Begin Application” button at the bottom of the page.</div> </div> </div> </div> </div> </div>  <div class="wide-block ant-bkg-teal" > <div class="container"> <div class="content"> <h2 class="headline-underline"> EAP Provider Resources </h2> </div> </div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> <div class="row"> <div class="content-container "> <div class="content col-xxs-10 col-xxs-offset-1">  <div class="tabs"> <span class="tab-label"></span> <ul class="nav nav-pills nav-justified" role="tablist"> <li role="presentation" class="active"><a href='#provider-center' data-analytics='' aria-controls='provider-center' role="tab" data-toggle="tab" aria-labelledby="aria-lbl-1527314308605-provider-center" aria-expanded="true">Provider Center</a> <span class="sr-only" id="aria-lbl-1527314308605-provider-center">Press Enter if Provider Center</span> </li> <li role="presentation" class=""><a href='#caqh' data-analytics='' aria-controls='caqh' role="tab" data-toggle="tab" aria-labelledby="aria-lbl-1527314075247-caqh" aria-expanded="false">CAQH</a> <span class="sr-only" id="aria-lbl-1527314075247-caqh">Press Enter if CAQH</span> </li> <li role="presentation" class=""><a href='#edi' data-analytics='' aria-controls='edi' role="tab" data-toggle="tab" aria-labelledby="aria-lbl-1527314287509-edi" aria-expanded="false">EDI</a> <span class="sr-only" id="aria-lbl-1527314287509-edi">Press Enter if EDI</span> </li> </ul> <div class="tab-content"> <div id='provider-center' role="tabpanel" class="tab-pane active"> <div class="text-left"> <p>The EAP Provider Center is an online self-service center for contracted EAP providers.</p> <div class="cols has-border" style="margin-bottom: 40px;"> <div class="col col-xxs-12 col-sm-6"> <h3 class="h5">With the Provider Center, you can:</h3> <ul> <li>Submit Anthem client claims</li> <li>Upload a professional profile photo for the member provider locator</li> <li>Update out-of-office information</li> </ul> </div> <div class="col col-xxs-12 col-sm-6"> <h3 class="h5">To register, you will need:</h3> <ul> <li>Unique EAP Provider ID (printed on your welcome letter)</li> <li>National Provider Identifier</li> </ul> </div> </div> <div class="text-center"><a href="https://resourcecenter.workplaceoptions.com/Provider/login" class="btn btn-lg btn-primary" role="button" data-analytics="loginRegisterButtonEap" target="_blank" aria-label="">Log In or Register</a></div> <br/> <p style="margin-bottom: 0px; text-align: center;">If you have questions or need assistance, please call 888-650-5748.</p> </div> </div> <div id='caqh' role="tabpanel" class="tab-pane "> <div class="text-left"> <p>Anthem EAP can use your <strong>Council for Affordable Quality Healthcare (CAQH)</strong> records for re-credentialing purposes. Just send us an email at <a href="mailto:EAPProviderNetworks@Anthem.com?Subject=CAQH%20Number">EAPProviderNetworks@Anthem.com</a> with your CAQH# in the subject line, and provide your name and CAQH number in the message.</p> <p>To prevent delays, make sure your CAQH record is up to date, including your current license, liability insurance and W9. Additionally, set the authorization to grant access to “all healthcare organizations” to allow us to access your information.</p> <h3 style="margin-bottom: 30px;">New to CAQH?</h3> <p>If you are not currently a CAQH participant but would like to be one, please contact us at <a href="mailto:EAPProviderNetworks@Anthem.com?Subject=New%20CAQH">EAPProviderNetworks@Anthem.com</a> and use the subject line “New CAQH.” One of our representatives will issue CAQH access for you to begin the process.</p> <p>For more information, go to <a data-analytics="caqhOrgLinkEap" href="https://www.caqh.org/" target="_blank">caqh.org</a>. If you need assistance with the CAQH site, please contact:</p> <div class="cols has-border"> <div class="col col-xxs-12 col-sm-6"> <p><strong>CAQH System Help Desk</strong><br /> Phone: 888-600-9802<br /> <a href="mailto:caqh.updadmin@acsgs.com">caqh.updadmin@acsgs.com </a></p> </div> <div class="col col-xxs-12 col-sm-6"> <p><strong>CAQH Provider Help Desk</strong><br /> Phone: 888-599-1771<br /> <a href="mailto:caqh.updhelp@acsgs.com">caqh.updhelp@acsgs.com </a></p> </div> </div> </div> </div> <div id='edi' role="tabpanel" class="tab-pane "> <div class="text-left"> <p>Anthem’s EAP Electronic Data Interchange (EDI) allows providers to submit claims and retrieve remittance advices and claim file acknowledgements from the insurance carrier or clearinghouse online.</p> <p><a class="link" data-analytics="learnMoreEdiLinkEap" href="/provider/edi/">Learn more about EDI</a></p> <h3 style="margin-bottom: 30px;">Payer Codes for EAP</h3> <p>The Payer Code for EAP is <strong>EAPBH</strong>. This code is different from your state behavioral health plan payer code. You can find more information regarding your state’s behavioral health plan payer codes on our <a data-analytics="ediSiteLinkEap" href="/provider/edi/">EDI site</a>.</p> <div class="h5">Confirmation and Claims Process</div> <ol style="margin-bottom: 30px;"> <li> Client is given provider names and phone numbers.</li> <li> Client contacts providers and makes provider selection.</li> <li> Client identifies they are covered by EAP and sets up appointment with provider.</li> <li> Client calls and supplies EAP with date of first scheduled appointment.</li> <li> EAP sends referral and claims forms to provider.</li> <li> Provider calls EAP to report first session date.</li> </ol> <p>Note: Providers should confirm whether the session will be managed through EAP or Behavioral Health services at the time the appointment is made.</p> </div> </div> </div> </div>  </div> </div> </div> </div> </div>  <div class="container"> <div class="col-xxs-12 col-xs-10 col-md-12 col-xs-offset-1 col-md-offset-0"> 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