Interactive Voice Response (IVR) System for Businesses

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href="https://my.exotel.com/auth/register?_ga=2.21098363.1149000762.1682322758-1632898497.1681960892&_gl=1*1y1citg*_ga*MTYzMjg5ODQ5Ny4xNjgxOTYwODky*_ga_VGJ56BFYBZ*MTY4MjMyMjc1Ny41LjEuMTY4MjMyMjc2Mi41NS4wLjA."> Try For Free </a> <a class="header-btn volit-btn me-2" href="https://exotel.com/en/request-a-demo/"> <span>Request Demo</span> </a> </div> </div> </div> </header><script> document.addEventListener("DOMContentLoaded", function() { function checkImages() { var desktopImages = document.querySelectorAll('.desktop-image'); var mobileImages = document.querySelectorAll('.mobile-image'); desktopImages.forEach(function(desktopImage, index) { var mobileImage = mobileImages[index]; var mobileImageSrc = mobileImage.getAttribute('src'); var hasMobileImage = mobileImage.getAttribute('data-mobile') === "1"; if (window.innerWidth <= 768) { // Mobile view if (hasMobileImage) { mobileImage.style.display = 'block'; desktopImage.style.display = 'none'; } else { mobileImage.style.display = 'none'; desktopImage.style.display = 'block'; } } else { // Desktop view desktopImage.style.display = 'block'; mobileImage.style.display = 'none'; } }); } // Run on load checkImages(); // Run on resize window.addEventListener('resize', checkImages); }); </script> <style> .bannerhome1 .slider-content a{ left: 0px; } .cta-flex{ margin: auto 0px!important; } </style> <section class="bannerhome1 01-l2-banner-section-exo"> <div class="container"> <div class="row grid-1280 gx-0 innrebanner1"> <div class="col-lg-7"> <div class="slider-content"> <div class="banner-title"> <h2 class="slider-head"> </h2> <h1 class="slider-head"> Interactive Voice Response System (IVR) <span class="text-gradient-color"> that gives your customers a fast & personalised experience </span> </h1>  </div> <div class="slider-para"> <p>Exotel’s Smart IVR System helps your business save money and make your customers happy at the same time. Build stronger customer relationships with AI-powered interactions.</p> </div> <div class="cta-flex"> <a href="https://exotel.com/request-a-demo/" class="button mtb-30 hoverbtn five slider-button">Request a demo<i class="circle-icon fa-solid fa-arrow-right-long"></i></a> </div> </div> </div> <div class="col-lg-5 banner-col-md-5"> <div class="slider-bg"> <img src="https://exotel.com/wp-content/uploads/2023/04/IVR-Banner-–-1.jpg" class="w-100" alt=""> </div> </div> <div class="extol-gradient"> <img src="https://exotel.com/wp-content/uploads/2023/04/exotelvector.png" alt="" class="slider-extol"> </div> </div> </div> </section> <section class="takecomplete container 02-l2-control-section-exo"> <h2 class="text-center pt-30">What is an IVR?</h2> <label class="text-center"></label> <div class="row grid-1280 justify-content-center"> <div class="col-md-12"> <p>IVR (Interactive Voice Response) is an automated phone system that enables callers to interact with a computerized system using voice prompts and keypad inputs. It provides information, guides users through menu options, and routes calls to the appropriate departments or specialists without needing a human operator.</p> </div> </div> </section> <section class="services-grid 03-l2-left-right-section-exo"> <div class="container-fluid "> <div class="container"> <div class="text-center text-white pt-80"><h2 class="top-header mb-30"> Find out how your customers interact with your business</h2></div> <div class="row justify-content-center align-items-center ptb-30"> <div class="col-lsm-6 cls order-2 offset-md-1 col-md-4"> <div class="services-img"> <img src="https://exotel.com/wp-content/uploads/2023/04/IVR-Section-1.jpg" alt="" class="w-100"> </div> </div> <div class="col-lsm-6 col-md-6 order-2"> <div class="services-content-right"> <h2>Speeding up support with Exotel's Smart IVR software</h2> <p>IVR System improves support by automating routine tasks, enabling self-service, freeing up time for agents to handle complex issues, and reducing wait times for customers.</p> <div class="resbut "> </div> </div> </div> </div> </div> </div> <div class="container-fluid services-active-bg "> <div class="container"> <div class="row justify-content-center align-items-center ptb-30"> <div class="col-lsm-6 cls order-2 col-md-4"> <div class="services-img"> <img src="https://exotel.com/wp-content/uploads/2023/04/Small-Businesses-Section-1.jpg" alt="" class="w-100"> </div> </div> <div class="col-lsm-6 col-md-6 order-1 offset-md-1"> <div class="services-content-left"> <h2>Use shorter surveys, get more honest results</h2> <p>Gather honest feedback through IVR surveys, which customers can easily complete after a call. Analyze results to improve service and increase customer satisfaction.</p> <p> </p> <div class="resbut "> </div> </div> </div> </div> </div> </div> </section>  <section class="power-auto mt-30 container-fluid 04-l2-automated-dialers-section-exo"> <div class="container"> <h2 class="pleft-80"> How have <span class="text-gradient-color"> businesses </span> <br /> traditionally used IVR? <span class="text-gradient-color"> </span> </h2> <div class="mt-30"> <div class="row"> <div class="col-md-6 power-active-bg-color"> <div class="power-content"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/power1.png" alt="" class="icon-img"> </div> <h2>Easy updates</h2> <p>This method allows your customer to pay for services availed using their mobile phones. From ordering movie tickets to home delivery, almost every division has used IVR for payments at some point.</p> </div> </div> <div class="col-md-6 power-active-gradientbg-color"> <div class="power-content"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/03/power2.png" alt="" class="icon-img"> </div> <h2>Cash on delivery verification</h2> <p>Cash on delivery orders, if not verified, incur huge expenses for companies. Companies now use a simple IVR system that ensures the order is verified by the customer before it goes out for delivery. This saves time, money and human resources for the company at stake.</p> </div> </div> <div class="col-md-6 power-active-gradientbg-color"> <div class="power-content"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/03/power3.png" alt="" class="icon-img"> </div> <h2>For local language interaction</h2> <p>A system that is completely automated is one of the most basic uses of IVR. It is the easiest way to communicate with people of all languages, without having to hire people who speak all these different languages.</p> </div> </div> <div class="col-md-6 power-active-bg-color"> <div class="power-content"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/03/power4.png" alt="" class="icon-img"> </div> <h2>Automated checking for order status</h2> <p>With IVR, all a customer has to do is call the number given by the company, punch in his user ID and he gets the status of his order. This makes it simple for the customer while also avoiding the human intervention, thereby reducing the need for extra manpower.</p> </div> </div> </div> </div> </div> </section>   <style> .outreach h2{ font-size:38px; font-weight:600; line-height:50px; } .outreach p { font-style: normal; font-weight: 300; font-size: 20px; line-height: 24px; color: #000; padding-left: 40px; padding-top: 0px; padding-bottom: 5px; } .outreach .box-border { box-shadow: 0 1px 1px hsl(0deg 0% 0% / 8%), 0 2px 2px hsl(0deg 0% 0% / 8%), 0 4px 4px hsl(0deg 0% 0% / 8%), 0 8px 8px hsl(0deg 0% 0% / 8%); } </style> <section class="outreach pt-50 pb-50 plr-20 container-fluid 05-l2-outreach-section-exo"> <div class="container"> <h2 class="text-center text-black">Why an <span class="text-gradient-color">IVR</span> <br />number is essential for your business?</h2> <div> <h5 class="text-center text-black"></h5> </div> <div class="row justify-content-center mt-30"> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach1-1.png" alt=""> </div> <div class="title"> <h3>Sound professional</h3> <p>Greet your callers with a clear and concise IVR greeting</p> </div> </div> </div> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach2-1.png" alt=""> </div> <div class="title"> <h3>Route calls with ease</h3> <p>Press 1 for Sales, 2 for Support etc. Give your customers the best experience</p> </div> </div> </div> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach3-1.png" alt=""> </div> <div class="title"> <h3>Support remote working</h3> <p>With Exotel’s IVR number, you can work from anywhere</p> </div> </div> </div> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach4.png" alt=""> </div> <div class="title"> <h3>Smart call routing</h3> <p>Time-based and team-based call routing on the caller’s input through your IVR system.</p> </div> </div> </div> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach1-1.png" alt=""> </div> <div class="title"> <h3>Reports and analytics</h3> <p>Agent-wise Reporting and Call analytics everyday on a real-time basis</p> </div> </div> </div> <div class="col-md-9 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/business-7-1.png" alt=""> </div> <div class="title"> <h3>Scale with ease</h3> <p>Add/Remove agents with a click of a button. You can also scale your calls without any inhibitions!</p> </div> </div> </div> </div> </div> </section> <style type="text/css"> .circle-icon-white { width: 34px !important; height: 34px; background: #ffffff; border-radius: 50px; color: #000000; position: relative; left: 0px; padding-top: 8px; padding-left: 9px; font-size: 16px; } .small-business .col-md-6 { min-height: 350px; } </style> <section class="small-business outreach pt-30 container-fluid 03-l3-small-business-exo"> <h2 class="text-center text-white">Types of IVR System <br /></h2> <div class="container mt-0"> <div class="row gx-5 flex justify-content-center"> <div class="col-md-6 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/business-2.png" alt="" width="56" height="56"> </div> <div class="title"> <h3>Single-level IVR</h3> </div> </div> <p>This is the simplest form of IVR. In this type, you can only add a single layer of IVR to your call flow. Single level IVR is perfect for simple use cases where one input is enough to connect an agent or trigger a message</p> </div> <div class="col-md-6 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/outreach2-1.png" alt="" width="56" height="56"> </div> <div class="title"> <h3>Multi-level IVR</h3> </div> </div> <p>You can think of multi-level IVR as an IVR within an IVR. Sometimes it’s unmanageable to create an IVR menu with a 0-9 prompt. In this case, you can use multiple layers of IVR in your call flow to streamline the workflow.</p> </div> </div> </div> </section> <section class="exotel-phone-system container-fluid 04-l3-phone-system-works-exo"> <div class="container"> <h2 class="text-center">How Exotel Smart IVR Software Works?</h2> <div class="row justify-content-center mt-20"> <div class="col-md-12 py-3"> <div class="circleno-with-text"> <label class="number">1</label> <div class="head-desc"> <h3>Collecting Customer Info</h3> <p>When a customer calls, the first step is to gather information about their reason for calling through an IVR. The customer enters inputs, and this information is collected.</p> </div> </div> </div> <div class="col-md-12 py-3"> <div class="circleno-with-text"> <label class="number">2</label> <div class="head-desc"> <h3>Arranging the Call Queue</h3> <p>The next step is to arrange the call queue and sort customers into a waiting list based on agent availability and suitability. ACD considers factors like call volume, time of day, queue wait times, and the department handling the call to determine the queue order.</p> <p> </p> </div> </div> </div> <div class="col-md-12 py-3"> <div class="circleno-with-text"> <label class="number">3</label> <div class="head-desc"> <h3>Automated Call Distribution</h3> <p>Finally, ACD distributes the call to the best-equipped agent to handle the customer's specific concern based on the information gathered in the first two steps.</p> <p> </p> </div> </div> </div> </div> <div class="text-center"><a href="https://my.exotel.com/auth/register" class="button mtb-30 hoverbtn five phonesystem-btn-border">Start Free Trial <i class="circle-icon fa-solid fa-arrow-right-long"></i></a></div> </div> </section> <style> .reques-power-text h2 { font-size: 24px; } .costomeraibox .webinardivcenter:last-child{ border-right: 0px solid #000; } #customerlogosec.owl-carousel .owl-item img { width: auto!important; margin: auto!important; } .customerslogo { background-color: transparent!important; padding: 2rem 1rem!important; } @media and (max-width:768px) { #customerlogosec.owl-carousel .owl-item img { width: 100px !important; margin: 10px !important; } } </style>  <section class="pricing-faq mt-30 mb-30 01-pricing-section-four"> <div class="container"> <div class="text-center"> <h2 class="mb-20">FAQs <span class="text-gradient-color"></span></h2> </div> <div class="row justify-content-center faq-sec mtb-60"> <div class="col-md-10 extra-width"> <div class="accordion" id="accordionExample"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button " type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.1" aria-expanded="true" aria-controls="collapse_.1"> How does an IVR System work? </button> </h2> <div id="collapse_.1" class="accordion-collapse collapse show" data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>An Interactive Voice Response (IVR) system allows businesses to enable their customers to self serve by configuring multiple IVR options. For example – a Bank IVR can configure multiple self-serve options like – Press 1 – Know Your Balance Press 2 Credit card related Information Press 3 Demat account-related information Press 4 Current account-related information Press 5 Talk to Agent Press 6 Go back to the previous menu.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.2" aria-expanded="true" aria-controls="collapse_.2"> Can I Design my own IVR? </button> </h2> <div id="collapse_.2" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Yes, Ameyo Synthesizer allows you to design your own interactions and call flows using a simple, easy to use drag and drop tool. Ameyo synthesizer also help you to configure ACD nodes additionally helping with call distribution to Agents.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.3" aria-expanded="true" aria-controls="collapse_.3"> What is an IVR Blaster? </button> </h2> <div id="collapse_.3" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>An IVR blaster is primarily used to collect customer feedback and send bulk notifications to customers. For instance, after an order is delivered, an automated call is placed to the customer asking them to rate their experience like Press 1 for ‘poor’ or Press 5 for ‘satisfactory’ and so on.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.4" aria-expanded="true" aria-controls="collapse_.4"> Which is the Best IVR System for my Business? </button> </h2> <div id="collapse_.4" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>IVR configurations get complex as a business expands its products, services & reach of markets. We at Ameyo acknowledge the growing needs and complexities of businesses and cover multiple use cases for businesses of varied sizes and complexities. Few of our IVR highlights being:<br /> – Multiple level IVR<br /> – Multi-lingual Support<br /> – Self-service options<br /> – Dynamic IVR – Change real-time prompts based on CRM/Database<br /> – Non-business hours support<br /> – Personalized messages<br /> – Easy CTI and CRM Integrations<br /> – Call logging and reporting mechanisms<br /> Having a complete call center suite for your business will help you achieve all these and a lot more.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.5" aria-expanded="true" aria-controls="collapse_.5"> What does IVR software cost? </button> </h2> <div id="collapse_.5" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>The cost of an IVR system depends on various factors such as the number of agents, the business setup, etc. To get the best IVR pricing, talk to us today.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.6" aria-expanded="true" aria-controls="collapse_.6"> How can I get this IVR? </button> </h2> <div id="collapse_.6" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>This IVR is part of our complete call management suite, Ameyo Voice. You can reach out to us here for further details.</p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="mt-30 pt-80 01-pricing-section-seven"> <div class="container"> <h2 class="pleft-80">Exotel Smart IVR System: Intelligent yet Customizable <span class="text-gradient-color"></span></h2> <img src="https://exotel.com/wp-content/themes/exotel/img/titleborder.svg" alt="" class=" w-60"> </div> </section> <section class="advantage container-fluid"> <div class="ml-0"> <div class="row gx-5 grid-1280 gy-3 padding-sapce"> <div class="col-md-12 col-lg-6 col-xl-6 power-active-gradientbg-color"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/04/power2.png" alt=""> </div> <div class="title"> <h3>Make your IVR System personal to your business needs</h3> </div> </div> <p>Create custom IVR flow, including greetings, music, actions for different numbers and prompts. Enjoy seamless customer engagement and optimize your IVR script with a solution that is hassle-free.</p> </div> <div class="col-md-12 col-lg-6 col-xl-6 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/03/power5.png" alt=""> </div> <div class="title"> <h3>Give your customers the VIP treatment with smart routing</h3> </div> </div> <p>Say goodbye to long wait times for VIP customers. Streamline the IVR process and get them to the right agent fast. Offer them a VIP hotline for quick connection. During high call volume, prioritize your customers with VIPs getting top priority.</p> </div> <div class="col-md-12 col-lg-6 col-xl-6 box-border"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/06/outreach3-1.png" alt=""> </div> <div class="title"> <h3>Automated self-service to empower your customers</h3> </div> </div> <p>Help your customers find answers quickly. Our IVR system reduces wait times and helps customers solve problems on their own, freeing up your agents to focus on more pressing matters. Empower your customers and reduce workload for your team with our dynamic IVR system.</p> </div> <div class="col-md-12 col-lg-6 col-xl-6 power-active-gradientbg-color"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/07/bene01.png" alt=""> </div> <div class="title"> <h3>Streamline call management during high traffic volumes </h3> </div> </div> <p>Manage high call volumes through configurable controls such as playing advertisements or specific messages during peak times. Set up a backup agent for your high-value customers through advanced node flow mapping in case of preferred agent routing.</p> </div> <div class="col-md-12 col-lg-6 col-xl-6 power-active-gradientbg-color"> <div class="iconwithtext"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/06/Group-4-1.png" alt=""> </div> <div class="title"> <h3>Maintain consistent customer context for your agents</h3> </div> </div> <p>Keep your agents informed with IVR data through a configurable iFrame in their toolbar to quickly access all relevant information. The IVR data based on DTMF input helps agents better understand issues, leading to a smooth, personalized customer experience.</p> </div> </div> </div> </section> <div class ="shortcode" > </div> <script> document.addEventListener('DOMContentLoaded', function() { const accordions = document.querySelectorAll('.accordion-item'); accordions.forEach((accordion, index) => { const imageId = accordion.getAttribute('data-image-id'); const imageToShow = document.getElementById(imageId); accordion.addEventListener('click', () => { // Hide all images const images = document.querySelectorAll('.light-green-color img'); images.forEach(image => { image.classList.remove('active'); }); // Show the corresponding image if (imageToShow) { images.forEach(image => { if (image.id === imageToShow.id) { image.classList.add('active'); } }); } }); }); }); </script> <section class="exo-schema-custom-code"> <script type=""application/ld+json""> { ""@context"": ""https://schema.org"", ""@type"": ""FAQPage"", ""mainEntity"": [{ ""@type"": ""Question"", ""name"": ""How does an IVR System work?"", ""acceptedAnswer"": { ""@type"": ""Answer"", ""text"": ""An Interactive Voice Response (IVR) system allows businesses to enable their customers to self serve by configuring multiple IVR options. 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var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval startSlideShow(); // Start the interval again } // Initialize the slideshow showSlide(0); startSlideShow(); // Event listener for navigation dots dots.on('click', function() { var index = jQuery(this).data('slide'); // Corrected to use 'data-slide' showSlide(index); resetInterval(); }); }); </script> <script> // var arr = ["engagement", "acquisition", "support"]; // var i = 0; // function changeText() { // var scroller = $(".scroller"); // scroller.addClass('hidden'); // setTimeout(function() { // scroller.removeClass('hidden'); // scroller.text(arr[i]); // i++; // if (i == arr.length) { // i = 0; // } // }, 500); // This duration should match the CSS transition duration // } // var t = setInterval(changeText, 3000); var arr = ["engagement", "acquisition", "Experience"]; var i = 0; function changeText() { var scroller = document.querySelector(".scroller"); // Apply slide-out animation scroller.style.animation = 'slideOut 0.5s forwards'; setTimeout(function() { // Change text and apply slide-in animation scroller.textContent = arr[i]; scroller.style.animation = 'slideIn 0.5s forwards'; i++; if (i == arr.length) { i = 0; } }, 500); // Match this duration with the CSS transition duration } var t = setInterval(changeText, 3000); </script> <section id="benefitsintegrating" class=" exo-benefits-section"> <div class="integratingsec container"> <div class="business-border-title mt-0"> <h2 class="business-title left-80">Benefits of<br> <span class="text-gradient-color">cloud contact center</span> </h2> <img src="https://exotel.com/wp-content/themes/exotel/img/titleborder.svg" alt="" class="business-title-img w-100"> </div> <div class="integratingbox"> <img src="/wp-content/uploads/2023/11/voice-broadcasting-benefits-1-1.png" alt="integratingbox"> <div class="integratingwidth"> <div class="row"> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/07/Last-Mile-Delivery.png" alt="" /> <h4>Seamless routing that optimizes resources</h4> <p><p>Improve customer experience and use of resources efficiently by connecting customers, seamlessly,  to the most suitable and available agent based on their IVR inputs, the current call volume and team availability. Your customers will always be in good hands!</p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/07/Relationship-manager.png" alt="" /> <h4>Scalability, just a click away</h4> <p><p>Add or remove agents with just a click, and let your team easily scale the incoming calls without overburdening a single agent. Get the flexibility to respond to changes in demand. Never worry about being overburdened by too many calls again.</p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/07/Field-Collections.png" alt="" /> <h4>Provide easier accessibility to customers</h4> <p><p>Streamline your customer's experience with simple call routing - no more tedious menus or hours of waiting. “Press 1 for sales or 2 for support,” and voila! A faster service journey that everyone can get behind.</p> </p> </div> <div class="col-md-6 integlist"> <img src="https://exotel.com/wp-content/uploads/2023/07/Customer-Service.png" alt="" /> <h4>Lower Costs, Increased Productivity</h4> <p><p>Improve efficiency by utilizing smart IVR to reduce the number of agents required to handle calls, leading to significant cost savings in staffing and training. Minimize downtime and wait times!</p> </p> </div> </ul> </div> </div> </div> <div class="flex justify-content-center"> <a href="/request-a-demo/" class="button mtb-30 hoverbtn five slider-button">Request a Demo<i class="circle-icon fa-solid fa-arrow-right-long"></i></a> </div> </section> <script> // Function to close the modal and stop the video function closeModal() { var modal = document.getElementById('youtubeModal'); var iframe = document.getElementById('youtubeFrame'); // Clear the iframe src to stop the video iframe.src = ''; // Close the modal var bootstrapModal = bootstrap.Modal.getInstance(modal); bootstrapModal.hide(); } // Event listener to reload the iframe src when the modal opens document.getElementById('youtubeModal').addEventListener('show.bs.modal', function () { var iframe = document.getElementById('youtubeFrame'); iframe.src = "https://www.youtube.com/embed/?autoplay=1&modestbranding=1&rel=0&playlist="; }); </script> </tbody> </table> </div> <footer> <section 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href="https://exotel.com/competitor/knowlarity-alternative/">Vs Knowlarity</a></li><li><a href="https://exotel.com/competitor/ozonetel-alternative/">Vs Ozonetel</a></li></ul></div> <div class="col-md-4 col-lg-3 mobilehide"> <h3>Resources</h3><ul><li><a href="/blog/">Blogs</a></li><li><a href="/resources/e-books/">Ebooks</a></li><li><a href="https://exotel.com/case-studies/">Case Studies</a></li><li><a href="/glossary/">Glossary</a></li><li><a href="/podcasts/">Videos & Podcasts</a></li><li><a href="https://exotel.com/webinars/">Events & Webinar</a></li></ul></div> <div class="col-md-4 col-lg-3 mobilehide"> <h3>Company</h3><ul><li><a href="/about-us/">About Us</a></li><li><a href="/contact/">Contact Us</a></li><li><a href="/careers/">Careers</a></li><li><a href="/newsroom/">Press Releases</a></li><li><a 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href="/products/video-contact-center/">Video Contact Center</a></li><li><a href="/customer-conversation-context/">Conversational Context</a></li><li><a href="/products/conversation-quality-analysis/">Conversation Quality Analysis</a></li><li><a href="/products/cloud-contact-center-solution/">Cloud Contact Center Solution</a></li>  </ul><ul><h3>Use Cases</h3><li><a href="https://exotel.com/use-cases/marketing-campaigns/">Marketing Campaign</a></li><li><a href="https://exotel.com/use-cases/sales-conversation-platform/">Sales Automation Platform</a></li><li><a href="https://exotel.com/use-cases/customer-service/">Customer Support</a></li><li><a href="https://exotel.com/use-cases/debt-collection/">Debt Collection</a></li></ul><ul><h3>Compare</h3><li><a href="https://exotel.com/competitor/exotel-vs-genesys-contact-center-platform/">Vs Genesys</a></li><li><a href="https://exotel.com/campaigns/avaya-migration-risk-free-platform/">Vs Avaya</a></li><li><a href="https://exotel.com/competitor/knowlarity-alternative/">Vs Knowlarity</a></li><li><a href="https://exotel.com/competitor/ozonetel-alternative/">Vs Ozonetel</a></li>  </ul><ul><h3>Resources</h3><li><a href="/blog/">Blogs</a></li><li><a href="/resources/e-books/">Ebooks</a></li><li><a href="https://exotel.com/case-studies/">Case Studies</a></li><li><a href="/glossary/">Glossary</a></li><li><a href="/podcasts/">Videos & Podcasts</a></li><li><a href="https://exotel.com/webinars/">Events & Webinar</a></li>  </ul><ul><h3>Company</h3><li><a href="/about-us/">About Us</a></li><li><a href="/contact/">Contact Us</a></li><li><a href="/careers/">Careers</a></li><li><a href="/newsroom/">Press Releases</a></li><li><a href="https://support.exotel.com/support/home?_gl=1*1hc1lcg*_gcl_au*ODIyODQyNTA4LjE3Mjc5MzMyMzQ.*_ga*OTgxMzkwMDIwLjE3MjAwODA0MzY.*_ga_VGJ56BFYBZ*MTcyNzkzMzIzNC4xMTkuMS4xNzI3OTMzMjkyLjIuMC43MDY3NzQ5Mjg.">Support</a></li><li><a href="https://exotel.com/2023">Year In Review</a></li><li><a href="/exotel-for-startups/">Exotel for Startups</a></li><li><a href="/corporate-social-responsibility-csr-policy/">CSR Policy</a></li> </div> </div> <div class="row"> <div class="col-md-12"> <div class="flex justify-content-center"> <h4 class="bg-white ptb-20 plr-50 m-0 text-center m-0 call-to"> How can we help? <span style="display: inline-block;"> <a href="tel:+91-808 8919 888" class="volit-text text-decoration-none"> +91-808 8919 888 </a> </span> </h4> </div> </div> </div> </div> </section> <section> <div class="container-fluid"> <div class="row"> <div class="col-md-6 col-lg-6"> <p class="pvtltd">© 2025, Exotel Techcom Pvt. 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Switch to a production site key to <a href="https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/">remove this banner</a>.</div > <script> document.addEventListener('DOMContentLoaded', function() { // Fetch the user's country data fetch('https://pro.ip-api.com/json/?key=NhF9jI9kKRpk9mV') .then(function(response) { return response.json(); }) .then(function(payload) { document.querySelector('.country_name').value = payload.country; }) .catch(function(error) { console.error('Error fetching country data:', error); }); // Set the previous page URL or same page URL based on the current page var referrer = document.referrer; var currentPage = window.location.pathname; // Get the current page path var prePageUrlInput = document.querySelector('[name="pre_url"]'); // Define the specific pages for which referrer is set var targetPages = ['/contact/', '/request-a-demo/']; // Add paths as needed if (targetPages.includes(currentPage)) { // Set to referrer for contact and request demo pages prePageUrlInput.value = referrer; } else { // Set to the same page URL for other pages prePageUrlInput.value = window.location.href; } }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const exonameInput = document.getElementById('Exoname'); const firstNameField = document.querySelector('.first_name'); const lastNameField = document.querySelector('.last_name'); function splitName() { const name = exonameInput.value.trim(); let firstName = ''; let lastName = ''; if (name) { const nameParts = name.split(' '); firstName = nameParts.shift(); lastName = nameParts.join(' '); } firstNameField.value = firstName; lastNameField.value = lastName; } exonameInput.addEventListener('focusout', splitName); exonameInput.addEventListener('keyup', splitName); }); </script> <script> jQuery(document).ready(function() { const thankyouMsg = ""; var pdfLink = ''; var pdfTitle = 'Smart-IVR'; var pdfTitleValue = document.querySelector('[name="pdf_title"]').value = (pdfTitle); var pdfLinkValue = document.querySelector('[name="pdf_url"]').value = (pdfLink); const thankyouMsgField = document.querySelector('#thankyouMSG'); const pdfLinkField = document.querySelector('#pdfLink'); if (document.body.contains(thankyouMsgField)) { thankyouMsgField.value = thankyouMsg; } if (document.body.contains(pdfLinkField)) { pdfLinkField.value = pdfLink; } }); </script> <script> $('#footer-sec ul').click(function() { $(this).siblings('ul').removeClass('active'); $(this).addClass('active'); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var inputField = document.querySelector('[name="ExoNo"]'); var numericRegex = /^[0-9]*$/; // Regular expression to match only numeric characters // Function to create error message span function createErrorSpan(message) { var errorSpan = document.createElement('span'); errorSpan.className = 'wpcf7-not-valid-tip'; errorSpan.setAttribute('aria-hidden', 'true'); errorSpan.textContent = message; return errorSpan; } function validatePhoneNumber(phoneNumber) { if (phoneNumber.length >= 10 && numericRegex.test(phoneNumber)) { return true; } return false; } // Event listeners inputField.addEventListener('blur', function(event) { var phoneNumber = event.target.value; var validationMessage = event.target.parentNode.querySelector('.wpcf7-not-valid-tip'); if (validationMessage) { validationMessage.textContent = ''; } }); inputField.addEventListener('keypress', function(event) { var keyPressed = event.key; if (!numericRegex.test(keyPressed)) { event.preventDefault(); // Prevent typing non-numeric characters } }); document.querySelector('form').addEventListener('submit', handleSubmit); }); document.addEventListener("DOMContentLoaded", function () { // Select the first accordion item const firstAccordionItem = document.querySelector(".accordion-item-new"); // Ensure the element exists before adding classes if (firstAccordionItem) { // Add necessary classes to the button to keep it open const button = firstAccordionItem.querySelector(".accordion-button"); button.classList.remove("collapsed"); button.setAttribute("aria-expanded", "true"); // Add necessary classes to the collapse div to display it const collapseDiv = firstAccordionItem.querySelector(".accordion-collapse"); collapseDiv.classList.add("show"); // Ensures the item is displayed } }); document.addEventListener('DOMContentLoaded', function() { var exoNoInput = document.querySelector('input[name="ExoNo"]'); var submitButton = document.querySelector('input[type="submit"]'); var excludedFormId = 'excludedForm'; // Replace with the ID of the form to be excluded // Country codes and their corresponding phone number lengths var countryCodes = { '+1': 10, // USA and Canada '+7': 10, // Russia and Kazakhstan '+20': 10, // Egypt '+27': 9, // South Africa '+30': 10, // Greece '+31': 9, // Netherlands '+32': 9, // Belgium '+33': 9, // France '+34': 9, // Spain '+36': 9, // Hungary '+39': 10, // Italy '+40': 9, // Romania '+41': 9, // Switzerland '+43': 10, // Austria '+44': 10, // UK '+45': 8, // Denmark '+46': 9, // Sweden '+47': 8, // Norway '+48': 9, // Poland '+49': 10, // Germany '+51': 9, // Peru '+52': 10, // Mexico '+53': 8, // Cuba '+54': 10, // Argentina '+55': 10, // Brazil '+56': 9, // Chile '+57': 10, // Colombia '+58': 10, // Venezuela '+60': 9, // Malaysia '+61': 9, // Australia '+62': 10, // Indonesia '+63': 10, // Philippines '+64': 9, // New Zealand '+65': 8, // Singapore '+66': 9, // Thailand '+81': 10, // Japan '+82': 9, // South Korea '+84': 9, // Vietnam '+86': 11, // China '+90': 10, // Turkey '+91': 10, // India '+92': 10, // Pakistan '+93': 9, // Afghanistan '+94': 9, // Sri Lanka '+95': 9, // Myanmar '+98': 10, // Iran '+212': 9, // Morocco '+213': 9, // Algeria '+216': 8, // Tunisia '+218': 9, // Libya '+220': 8, // Gambia '+221': 9, // Senegal '+222': 8, // Mauritania '+223': 8, // Mali '+224': 9, // Guinea '+225': 8, // Ivory Coast '+226': 8, // Burkina Faso '+227': 8, // Niger '+228': 8, // Togo '+229': 8, // Benin '+230': 8, // Mauritius '+231': 8, // Liberia '+232': 8, // Sierra Leone '+233': 9, // Ghana '+234': 8, // Nigeria '+235': 8, // Chad '+236': 8, // Central African Republic '+237': 8, // Cameroon '+238': 7, // Cape Verde '+239': 7, // Sao Tome and Principe '+240': 8, // Equatorial Guinea '+241': 8, // Gabon '+242': 8, // Republic of the Congo '+243': 9, // Democratic Republic of the Congo '+244': 9, // Angola '+245': 7, // Guinea-Bissau '+246': 7, // British Indian Ocean Territory '+248': 7, // Seychelles '+249': 9, // Sudan '+250': 9, // Rwanda '+251': 9, // Ethiopia '+252': 8, // Somalia '+253': 6, // Djibouti '+254': 9, // Kenya '+255': 9, // Tanzania '+256': 9, // Uganda '+257': 8, // Burundi '+258': 9, // Mozambique '+260': 9, // Zambia '+261': 9, // Madagascar '+262': 9, // Reunion '+263': 9, // Zimbabwe '+264': 9, // Namibia '+265': 9, // Malawi '+266': 9, // Lesotho '+267': 8, // Botswana '+268': 8, // Swaziland '+269': 7, // Comoros '+291': 7, // Eritrea '+297': 7, // Aruba '+298': 6, // Faroe Islands '+299': 6, // Greenland '+350': 8, // Gibraltar '+351': 9, // Portugal '+352': 9, // Luxembourg '+353': 9, // Ireland '+354': 7, // Iceland '+355': 9, // Albania '+356': 8, // Malta '+357': 8, // Cyprus '+358': 9, // Finland '+359': 9, // Bulgaria '+370': 8, // Lithuania '+371': 8, // Latvia '+372': 7, // Estonia '+373': 8, // Moldova '+374': 8, // Armenia '+375': 9, // Belarus '+376': 6, // Andorra '+377': 8, // Monaco '+378': 9, // San Marino '+380': 9, // Ukraine '+381': 9, // Serbia '+382': 8, // Montenegro '+383': 9, // Kosovo '+385': 9, // Croatia '+386': 9, // Slovenia '+387': 8, // Bosnia and Herzegovina '+389': 8, // North Macedonia '+420': 9, // Czech Republic '+421': 9, // Slovakia '+423': 7, // Liechtenstein '+500': 5, // Falkland Islands '+501': 7, // Belize '+502': 8, // Guatemala '+503': 8, // El Salvador '+504': 8, // Honduras '+505': 8, // Nicaragua '+506': 8, // Costa Rica '+507': 8, // Panama '+508': 6, // Saint Pierre and Miquelon '+509': 8, // Haiti '+590': 9, // Guadeloupe '+591': 8, // Bolivia '+592': 7, // Guyana '+593': 9, // Ecuador '+594': 9, // French Guiana '+595': 9, // Paraguay '+596': 9, // Martinique '+597': 7, // Suriname '+598': 9, // Uruguay '+670': 7, // East Timor '+672': 9, // Antarctica '+673': 7, // Brunei '+674': 7, // Nauru '+675': 8, // Papua New Guinea '+676': 5, // Tonga '+677': 7, // Solomon Islands '+678': 7, // Vanuatu '+679': 7, // Fiji '+680': 7, // Palau '+681': 6, // Wallis and Futuna '+682': 5, // Cook Islands '+683': 4, // Niue '+685': 5, // Samoa '+686': 6, // Kiribati '+687': 6, // New Caledonia '+688': 5, // Tuvalu '+689': 6, // French Polynesia '+690': 4, // Tokelau '+691': 7, // Micronesia '+692': 7, // Marshall Islands '+850': 9, // North Korea '+852': 8, // Hong Kong '+853': 8, // Macau '+855': 9, // Cambodia '+856': 9, // Laos '+880': 10, // Bangladesh '+886': 9, // Taiwan '+960': 7, // Maldives '+961': 8, // Lebanon '+962': 9, // Jordan '+963': 9, // Syria '+964': 10, // Iraq '+965': 8, // Kuwait '+966': 9, // Saudi Arabia '+967': 9, // Yemen '+968': 8, // Oman '+970': 9, // Palestine '+971': 9, // United Arab Emirates '+972': 9, // Israel '+973': 8, // Bahrain '+974': 8, // Qatar '+975': 8, // Bhutan '+976': 8, // Mongolia '+977': 10, // Nepal '+992': 9, // Tajikistan '+993': 8, // Turkmenistan '+994': 9, // Azerbaijan '+995': 9, // Georgia '+996': 9, // Kyrgyzstan '+998': 9 // Uzbekistan }; // Ensure the input exists and is not inside the excluded form if (exoNoInput && exoNoInput.form && exoNoInput.form.id !== excludedFormId) { // Create div for error message var errorMessage = document.createElement('div'); errorMessage.textContent = "That doesn’t look like a phone number! Can you try again?"; errorMessage.style.color = "#dc3232"; errorMessage.style.display = "none"; errorMessage.style.marginTop = "0px"; errorMessage.style.fontSize = "12px"; errorMessage.style.position = "absolute"; exoNoInput.parentNode.insertBefore(errorMessage, exoNoInput.nextSibling); // Function to validate phone number input function validateInput() { var inputValue = exoNoInput.value.trim(); console.log("Input Value:", inputValue); // Debugging var isValid = false; for (var countryCode in countryCodes) { if (inputValue.startsWith(countryCode)) { var phoneNumberLength = countryCodes[countryCode]; var inputValueWithoutCountryCode = inputValue.slice(countryCode.length); console.log("Country Code:", countryCode, "Phone Number Length:", phoneNumberLength, "Input Without Country Code:", inputValueWithoutCountryCode); // Debugging if (inputValueWithoutCountryCode.length === phoneNumberLength) { isValid = true; break; } } } console.log("Is Valid:", isValid); // Debugging return isValid; } // Function to show or hide error message based on validation function showErrorMessage() { if (!validateInput()) { errorMessage.style.display = "block"; } else { errorMessage.style.display = "none"; } } // Function to restrict non-numeric input function restrictNonNumeric(event) { var key = event.key; if (!/[0-9+]/.test(key)) { event.preventDefault(); } } // Add event listener to validate on blur and show error message exoNoInput.addEventListener('blur', showErrorMessage); // Add event listener to restrict non-numeric input exoNoInput.addEventListener('keypress', restrictNonNumeric); // Add event listener to validate on input change and show error message exoNoInput.addEventListener('input', showErrorMessage); // Prevent form submission if the phone number is invalid exoNoInput.form.addEventListener('submit', function(event) { showErrorMessage(); if (errorMessage.style.display === "block") { console.log("Form submission prevented due to invalid phone number."); // Debugging event.preventDefault(); } }); // Initial validation on page load without showing error message // showErrorMessage(); } }); </script> <script> document.addEventListener('keyup', function(event) { if (event.target.getAttribute('name') === 'ExoNo') { var phoneNumber = event.target.value; var maxLength = 13; // Adjust the maximum allowed length as needed if (phoneNumber.length > maxLength) { event.target.value = phoneNumber.slice(0, maxLength); // Truncate the input to the allowed length } } }); </script> <script> document.querySelector('.recaptcha-container').addEventListener('mouseover', function() { document.querySelector('.recaptcha-overlay').style.width = '100%'; }); document.querySelector('.recaptcha-container').addEventListener('mouseout', function() { document.querySelector('.recaptcha-overlay').style.width = '50%'; }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var form1 = document.getElementById('wpcf7-f423733-o1'); // Replace with the actual ID of your first form var form2 = document.getElementById('wpcf7-f424050-o1'); // Replace with the actual ID of your second form function handleFormSubmission(event, formId) { // Prevent the default form submission behavior event.preventDefault(); // Store form values in session storage storeFormValuesInSession(formId); } if (form1) { form1.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f423733-o1'); }); } else { console.error('Form 1 not found. Check the form ID.'); } if (form2) { form2.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f424050-o1'); }); } else { console.error('Form 2 not found. Check the form ID.'); } if (window.location.href.indexOf('thank-you') > -1) { // Retrieve form data from session storage var storedFormData = sessionStorage.getItem('formData'); if (storedFormData) { // Convert the stored JSON string back to an object var formParams = JSON.parse(storedFormData); // Check if FloStack is already loaded, if not, load it if (typeof FloStack === 'undefined') { var floScript = document.createElement('script'); floScript.src = 'https://assets.flostack.io/js/flo.js'; floScript.onload = function() { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); }; document.body.appendChild(floScript); } else { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); } } else { console.error('Form data not found in session storage.'); } } }); function storeFormValuesInSession(formId) { // Capture form values and prepare them in JSON format var exonameField = document.querySelector('#' + formId + ' [name="first_name"]'); var exoEmailField = document.querySelector('#' + formId + ' [name="ExoEmail"]'); if (exonameField && exoEmailField) { var formData = { 'Exoname': exonameField.value, 'ExoEmail': exoEmailField.value // Add other form fields here }; // Log form field values console.log('Form Field Values:', formData); // Store form data in session storage along with form ID sessionStorage.setItem('formData', JSON.stringify({ formId: formId, formData: formData })); // Log a message to the console indicating successful storage console.log('Form values stored in session storage.'); } else { console.error('Exoname or ExoEmail field not found in form with ID: ' + formId + '. Check the name attributes and form structure.'); } } </script> <script> AOS.init({ duration: 800, // Animation duration in milliseconds (default is 400) delay: 200, // Animation delay in milliseconds (default is 0) once: true }); </script> <script type="text/javascript"> _linkedin_partner_id = "244443"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script> <script type="text/javascript"> (function(l) { if (!l) { window.lintrk = function(a, b) { window.lintrk.q.push([a, b]) }; window.lintrk.q = [] } var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript"; b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s); })(window.lintrk); </script> <script> document.addEventListener('DOMContentLoaded', function() { var selectElement = document.getElementById('selectbox'); selectElement.addEventListener('change', function() { var selectedValue = this.value; // Get the current path and split it into segments var pathSegments = window.location.pathname.split('/'); // Ensure the pathSegments array is correctly structured (remove empty segments) pathSegments = pathSegments.filter(segment => segment.length > 0); // Define a function to check if a segment is a language code function isLanguageCode(segment) { return segment === 'en'; } // Define a function to check if a segment is a base language function isBaseLanguage(segment) { return segment === 'uae' || segment === 'id' || segment === 'sa'; } // Check the first and second segments to see if they need to be replaced if (pathSegments.length > 0) { if (isBaseLanguage(pathSegments[0]) && isLanguageCode(pathSegments[1])) { // If the first segment is a base language and the second is a language code, remove both pathSegments.splice(0, 2); } else if (isBaseLanguage(pathSegments[0])) { // If the first segment is a base language, remove only the first pathSegments.splice(0, 1); } } // Insert the selected value as the first segment pathSegments.unshift(selectedValue); // Construct the new path by joining the segments var newPath = '/' + pathSegments.join('/').replace(/\/\//g, '/'); // Get the base URL (protocol and host) var baseUrl = window.location.protocol + "//" + window.location.host; // Create the new URL by combining the base URL with the new path var newUrl = baseUrl + newPath; // Redirect to the new URL window.location.href = newUrl; }); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const offset = 100; // Adjust this value according to your fixed header height document.querySelectorAll('.toc a').forEach(anchor => { anchor.addEventListener('click', function(e) { e.preventDefault(); const targetId = this.getAttribute('href').substring(1); const targetElement = document.getElementById(targetId); if (targetElement) { const elementPosition = targetElement.getBoundingClientRect().top + window .pageYOffset; const offsetPosition = elementPosition - offset; window.scrollTo({ top: offsetPosition, behavior: 'smooth' }); } }); }); }); //optinmonster embed code like js </script> <script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "AggregateRating", "itemReviewed": { "@type": "Product", "name": "Exotel", "image": "https://exotel.com/wp-content/themes/exotel/img/logo/logo.svg", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.3", "ratingCount": "81" } }, "ratingValue": "4.3", "ratingCount": "81" } </script> <script> document.addEventListener('DOMContentLoaded', function () { const checkbox = document.querySelector('input[name="ExoDemoCheckbox[]"]'); // Ensure default value is "No" checkbox.value = "No"; // Update value based on checkbox state checkbox.addEventListener('change', function () { if (this.checked) { this.value = "Yes"; // Set value to "Yes" when checked } else { this.value = "No"; // Set value to "No" when unchecked } }); }); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=244443&fmt=gif" /> </noscript> </body> </html>

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Interactive Voice Response (IVR) System for Businesses