Accessibility | Support Around Death

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If possible try upgrading.</p> </div> <div class="sitewrapper clearfix"> <a class="sr-only sr-only-focusable" href="#content">Skip to main content</a> <div class="visible-print-inline-block"> <h1 class="text-center">SUPPORT AROUND DEATH</h1> </div> <header> <nav class="utility"> <div class="container"> <div class="row"> <div class="col-xs-12"> <h1 class="top-logo"><a href="/"><img src="/media/16723/logo1-01.png" style="width:144px;height:118px;"></a></h1> <ul class="utility-nav"> <li><a href="/about-us/">About Us</a></li> <li><a href="/support-around-death-news/">News</a></li> <li><a href="/e-newsletter/">e-Newsletter</a></li> <li><a href="/contact-us/">Contact Us</a></li> </ul> <div class="mobile-utility"> <div class="e-menubutton"> <span></span> </div> </div> </div> </div> </div> </nav> <nav class="main-menu"> <div class="container"> <div class="row"> <div class="col-xs-12"> <ul class="nav"> <li><a href="/before-death/" class=>Before Death</a></li> <li><a href="/atafter-death/" class=>At/After Death</a></li> <li><a href="/bereavement/" class=>Bereavement</a></li> <li><a href="/wellbeing/" class=>Wellbeing</a></li> <li><a href="/video-wall/" class=>Video Wall</a></li> <li><a href="/conference/" class=>Conference</a></li> <li><a href="/podcast/" class=>Podcast</a></li> <li><a href="/webinars/" class=>Webinars</a></li> </ul> <ul class="mobile-utility visible-xs visible-sm"> <li><a href="/about-us/">About Us</a></li> <li><a href="/support-around-death-news/">News</a></li> <li><a href="/e-newsletter/">e-Newsletter</a></li> <li><a href="/contact-us/">Contact Us</a></li> </ul> </div> </div> </div> </nav> </header> <section class="m-banner"> <div class="container"> <h1>Accessibility</h1> <a href="#" class="mobile-sub"></a> </div> </section> <div class="l-breadcrumb hidden-sm hidden-xs"> <div class="container "> <div class="row"> <nav class="col-xs-12 "> <ul class="breadcrumb"> <li><a href="/">Home</a></li> <li>Accessibility</li> </ul> </nav> </div> </div> </div> <div class="container l-text"> <div class="row"> <nav class="col-md-3 l-left-nav"> <ul> <li><a href="/">Home </a></li> <li class="active"> <a href="/accessibility/">Accessibility</a> </li> </ul> </nav> <div class="col-md-9 l-text-page" id="content" role="main"> <section class="m-richtext row"> <div class=""> <div class="col-xs-12 col-md-12"> <p>NHS Education for Scotland (NES) are committed to easy access for everyone. We're constantly working towards improving the accessibility of this website to ensure we provide equal access to all of our users.</p> <p><span data-contrast="auto"><span>The Support Around Death</span></span><span data-contrast="auto"><span> Website</span></span><span data-contrast="auto"><span> was launched in June 2016.</span></span></p> <p>This website is run by <a rel="noopener noreferrer" href="https://www.nes.scot.nhs.uk/" target="_blank" title="Opens new window" class="external">NHS Education for Scotland</a>. We plan to make this website fully accessible in line with <a rel="noopener noreferrer" tabindex="-1" href="https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps" target="_blank" title="https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps"><span>new legislation</span></a> by the end of the 2022/2023 financial year. At the moment(as of 23/03/2021) it is partially compliant.</p> <p>We want as many people as possible to be able to use this website. For example, that means you should be able to:</p> <ul> <li>zoom in up to 300% without the text spilling off the screen</li> <li>navigate most of the website using just a keyboard</li> <li>navigate most of the website using speech recognition software</li> <li>skip to content links at the top of the page</li> </ul> <p><br /><a rel="noopener noreferrer" href="https://mcmw.abilitynet.org.uk/" target="_blank" title="Opens new window" class="external">AbilityNet</a> has advice on making your device easier to use if you have a disability.</p> <h2>How accessible this website is</h2> <p>This website is partially compliant with the <a rel="noopener noreferrer" href="https://www.w3.org/TR/WCAG21/" target="_blank" title="Opens new window" class="external">Web Content Accessibility Guidelines version 2.1 AA standard.</a></p> <p>However we know some parts of this website aren’t fully accessible:</p> <ul> <li>Form elements do not have labels</li> <li><span>Image elements do not have </span>[alt]<span><span> </span>attributes</span></li> <li>There are colour contrast issues with some elements on the page</li> <li>Some of our videos may not have captions </li> <li>Some of our older PDF documents are not fully accessible</li> </ul> <h2>What to do if you can't access parts of this website</h2> <p>If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:<br /><br />Email: <a href="mailto:support.web@nes.scot.nhs.uk">support.web@nes.scot.nhs.uk</a><br /><br />Telephone: 0141 223 1400 (ask for Colin Sanders).<br /><br />We’ll consider your request and get back to you in 5 days.</p> <h2>Reporting accessibility problems with this website</h2> <p>We are always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: <a href="mailto:support.web@nes.scot.nhs.uk">support.web@nes.scot.nhs.uk</a><br /><br />When you get in touch with us, we will:</p> <ul> <li>acknowledge your contact</li> <li>tell you who is dealing with it</li> <li>confirm when you can expect a reply</li> </ul> <h2>Enforcement procedure</h2> <p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the <a rel="noopener noreferrer" href="https://www.equalityadvisoryservice.com/" target="_blank" title="Opens new window" class="external">Equality Advisory and Support Service (EASS)</a>.</p> <h2>Contacting us by phone or visiting us in person</h2> <p>Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If you are deaf and would like to communicate with us without visiting the office please contact us using the email address below and we can use <a rel="noopener noreferrer" href="https://contactscotland-bsl.org/" target="_blank" title="Opens new window" class="external">contactSCOTLAND-BSL interpretation service</a> <a rel="noopener noreferrer" href="https://contactscotland-bsl.org/" target="_blank" title="Opens new window" class="external"></a>to discuss your issues.<br /><br /><strong>Email</strong>: <a href="mailto:colin.sanders@nes.scot.nhs.uk"></a><a href="mailto:support.web@nes.scot.nhs.uk">support.web@nes.scot.nhs.uk</a><br /><br /><strong>Telephone</strong>: 0141 223 1400 (ask for Colin Sanders)<br /><br /><strong>Address</strong>: 2 Central Quay, 89 Hydepark Street, Glasgow, G3 8BW</p> <h2>Technical information about this website’s accessibility</h2> <p>NHS Education for Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Websites) (No. 2) Accessibility Regulations 2018.<br /><br />This website is partially compliant with the <a href="https://www.w3.org/TR/WCAG21/" title="Web Content Accessibility Guidelines">Web Content Accessibility Guidelines version 2.1 AA standard</a>, due to the non-compliances listed below.</p> <h2>Non accessible content</h2> <p>The content listed below is non-accessible for the following reasons.</p> <p><strong>Missing focus elements</strong></p> <p>There are some missing styles for focus elements such as action buttons which make it visually difficult to see what your keyboard is focused on when tabbing through the application. This fails <a href="https://www.w3.org/WAI/WCAG22/Understanding/focus-visible.html" title="2.4.7 Focus Visible">WCAG Success Criterion 2.4.7: Focus Visible</a>.</p> <p><strong>No Alt tags on images</strong></p> <p>Images should have Alt tags to describe what they are for users who use screen readers. This fails<span> </span><a href="https://www.w3.org/WAI/WCAG21/Understanding/non-text-content.html" title="Alt images">WCAG Success Criterion 1.1.1: Non-text Conten</a>t.</p> <p> </p> <p><strong>Missing labels on form elements</strong></p> <p>Some of our form elements are missing labels which will make it difficult for those using screen readers to describe what the element is. This fails <a href="https://www.w3.org/WAI/WCAG21/Understanding/headings-and-labels.html" title="Headings and Labels">WCAG Success Criterion 2.4.6 Headings and Labels</a>.</p> <p><strong>Contrast issues with page elements</strong></p> <p>There are colour contrast issues on a few elements within the pages such as background colours and information panels. This fails </p> <ul> <li><a href="https://www.w3.org/WAI/WCAG21/Understanding/non-text-contrast.html" title="Non Text Contrast">WCAG Success Criterion 1.4.11: Non-text Contrast</a></li> <li><a href="https://www.w3.org/WAI/WCAG21/Understanding/contrast-minimum.html" title="Contrast Minimum">WCAG Success Criterion 1.4.3 Contrast (Minimum</a>)</li> </ul> <h2>How accessible our documents are</h2> <p>New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible.</p> <p>However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them are not tagged up properly - for example, they do not contain proper headings.</p> <p>This mostly applies to our older PDF and Word documents. These types of documents are <a rel="noopener noreferrer" tabindex="-1" href="http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made" target="_blank" title="Opens new window" class="external">exempt from the regulations</a>, so we do not currently have any plans to make them accessible.</p> <h2>How accessible our videos are </h2> <p>From September 23rd 2020 all video content should have captions. However there may be circumstances where this is not possible such as:</p> <ul> <li>The video is too long to caption and would not be cost effective to do so</li> <li>There are not enough resources to caption video at the time</li> </ul> <p>Captioning software can have issues with the local dialect which can produce inaccurate captions. This could cause problems when the correct spelling of a medical term is essential.</p> <p>As a result, manual correction of captions is required for our videos and this is one of the factors we assess when we consider our approach to developing captions and transcripts for videos.</p> <p>This would be a fail on <a href="https://www.w3.org/WAI/WCAG21/Understanding/captions-prerecorded.html" title="Captions">WCAG Success Criterion 1.2.2 Captions</a> (Prerecorded). </p> <p>Some of our older videos and live streams do not have captions. This type of video content is <a rel="noopener noreferrer" tabindex="-1" href="http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made" target="_blank" title="http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made">exempt from the regulations</a> and we do not currently have any plans to make them accessible.</p> <p><strong>Getting in touch</strong></p> <p>If there is video content that you are not able to access and wish to do so please get in touch at <a href="mailto:support.web@nes.scot.nhs.uk" title="Support Web email address">support.web@nes.scot.nhs.uk</a> and we will consider your request and get back to you within 5 days. </p> <p>If you are currently using captions to access our video content, we would love to hear from you with any feedback as this will allow us to improve our service.</p> <h2>How we tested this website</h2> <p>This website was tested on the 6th July 2021. The test was carried out by a member of staff from NES Digital using the using the Lighthouse Accessibility extension for Chrome, keyboard navigation and JAWS screen reader.</p> <p>We decided that the following pages were examples of the different type of content across the website.<br /><br />We tested:</p> <ul> <li>Homepage</li> <li>News pages</li> <li>Contact page</li> <li>Pages with content</li> </ul> <h2>What we are doing to improve Accessibility</h2> <p>We intend to have this website fully compliant with the <a rel="noopener noreferrer" href="https://www.w3.org/TR/WCAG21/" target="_blank" title="Opens new window" class="external">Web Content Accessibility Guidelines version 2.1 AA standard</a> by by the end of the 2022/2023 financial year.</p> <p>This statement was prepared on 8th July 2021. </p> </div> </div> </section> </div> </div> </div> <footer role="contentinfo"> <div class="container"> <div class="row footer-links "> <div class="col-xs-12 col-sm-3"> <div class="footer-logo"></div> </div> <div class="col-xs-12 col-sm-3 visible-md visible-lg"> <h2> Before death </h2> <ul> <li><a href="/before-death/end-of-life-care/">End of Life Care</a></li> <li><a href="/before-death/patient-and-family-support/">Patient and Family Support</a></li> <li><a href="/before-death/cpr-decisions/">CPR Decisions</a></li> </ul> <h2> At/ After death </h2> <ul> <li><a href="/atafter-death/faith-spirituality-and-cultural-considerations/">Faith, Spirituality, and Cultural Considerations</a></li> <li><a href="/atafter-death/death-related-discussions/">Death Related Discussions</a></li> <li><a href="/atafter-death/confirmation-of-death/">Confirmation of Death</a></li> <li><a href="/atafter-death/death-certification/">Death Certification</a></li> <li><a href="/atafter-death/the-scottish-mccd-review-process/">The Scottish MCCD Review Process</a></li> <li><a href="/atafter-death/post-mortem-examination/">Post Mortem Examination</a></li> <li><a href="/atafter-death/involvement-of-the-procurator-fiscal/">Involvement of the Procurator Fiscal</a></li> </ul> </div> <div class="col-xs-12 col-sm-3 visible-md visible-lg"> <h2> Bereavement </h2> <ul> <li><a href="/bereavement/communication-with-those-who-are-bereaved/">Communication with those who are bereaved</a></li> <li><a href="/bereavement/pregnancy-loss-stillbirth-and-neonatal-death/">Pregnancy Loss, Stillbirth and Neonatal Death</a></li> <li><a href="/bereavement/maternal-death/">Maternal Death</a></li> <li><a href="/bereavement/death-of-a-child/">Death of a Child</a></li> <li><a href="/bereavement/children-who-are-bereaved/">Children who are Bereaved</a></li> <li><a href="/bereavement/bereavement-following-suicide/">Bereavement Following Suicide</a></li> <li><a href="/bereavement/suddenunexplained-death/">Sudden/Unexplained Death</a></li> <li><a href="/bereavement/funerals-cremation-and-burial/">Funerals, Cremation and Burial</a></li> </ul> </div> <div class="col-xs-12 col-sm-3 visible-md visible-lg"> <h2> Other links </h2> <ul> <li><a href="/wellbeing/">Wellbeing</a></li> <li><a href="/cookies-and-privacy/">Cookies and privacy</a></li> <li><a href="/terms-and-conditions/">Terms and conditions</a></li> <li><a href="/accessibility/">Accessibility</a></li> </ul> </div> </div> </div> <div class="sub-foot-holder hidden-print"> <div class="container"> <div class="row sub-foot"> <ul class="col-sm-12 col-md-9"> <li><a href="/accessibility/">Accessibility</a></li> <li><a href="/cookies-and-privacy/">Cookies and privacy</a></li> <li><a href="/terms-and-conditions/">Terms and conditions</a></li> </ul> <div class="col-sm-12 col-md-3 actions"> <a href="https://www.twitter.com/NES_Bereavement" class="twitter" target="_blank"><i class="fa fa-twitter" aria-hidden="true"></i></a> <a href="javascript:window.print()" class="print visible-lg"></a> <a href="mailto:?subject=Accessibility | Support Around Death&body=I thought you would find this website interesting: https://www.sad.scot.nhs.uk/accessibility/" class="email" ontouchend="this.onclick=fix"></a> </div> </div> </div> </div> </footer> </div> <script> var mainmenu = [ { id:'1119', parentId:'1100', parentUrl:'/', level:'level1', title:'Before Death', url:'/before-death/',children:[ { id:'1125', parentId:'1119', parentUrl:'/before-death/', level:'level2', title:'End of Life Care', url:'/before-death/end-of-life-care/'} , { id:'1123', parentId:'1119', parentUrl:'/before-death/', level:'level2', title:'Patient and Family Support', url:'/before-death/patient-and-family-support/'} , { id:'1122', parentId:'1119', parentUrl:'/before-death/', level:'level2', title:'CPR Decisions', url:'/before-death/cpr-decisions/',children:[{ id:'toplink', parentId:'1119', parentUrl:'/before-death/', level:'level3', title:'Introduction', url:'/before-death/cpr-decisions/'}, { id:'1372', parentId:'1122', parentUrl:'/before-death/cpr-decisions/', level:'level3', title:'Cardiopulmonary Resuscitation of Adults', 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