Sales, Service & Support - Google Careers

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into vital client solutions. The backbone of Google’s success, the account managers, consultants, admins, and analysts in these roles are all dedicated to top-notch client service. Whether negotiating with Fortune 500 companies, solving technical challenges for small businesses, or surfacing product ads in just the right place, we develop new business opportunities while increasing the use of our product offerings.</p> <div class="btn-row btn-row--padded desk--hide"> <a href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&" class="btn" data-ga-action="See All Jobs_Select" data-ga-label="See All Jobs"> See all jobs </a> </div> </div> </div> </div> <div class="page-row"> <div class="content-container"> <div class="grid"> <div class="grid__item desk--one-half"> <a href="/web/20161017035520/https://www.google.com/about/careers/stories/casap-chromebooks-for-education/" class="story-panel story-panel--large story-panel--image" style="background-image: url(https://web.archive.org/web/20161017035520im_/https://services.google.com/fh/files/misc/casappresents.jpg)" data-modal-link="true" data-ga-action="Big Story Square_Select" data-ga-label="Disrupting education: The quest to get Google's tools into schools" data-ga-value="1"> <div class="story-panel__overlay"> <div class="story-panel__content"> <h3 class="story-panel__title">Disrupting education: The quest to get Google's tools into schools</h3> <span class="story-panel__link"> read jaime's story <svg viewbox="-2 -2 30 30" class="svg-icon link-icon"> <path d="M20.5,3.5c-4.7-4.7-12.3-4.7-17,0s-4.7,12.3,0,17s12.3,4.7,17,0S25.2,8.2,20.5,3.5z M10.4,18.9l5.6-5.6H4.2 v-2.7l11.9,0l-5.6-5.6l1.8-1.8l7.9,7.9l0.8,0.8l-1.3,1.3l-7.4,7.4L10.4,18.9z"/> </svg> </span> </div> </div> </a> </div> <div class="grid__item desk--one-half"> <div class="grid grid--equal"> <div class="grid__item desk--one-half tablet--one-half"> <a href="/web/20161017035520/https://www.google.com/about/careers/stories/julia-on-growing-her-career-at-google/" class="story-panel story-panel--small story-panel--image" data-modal-link="true" data-ga-action="small square_Select" data-ga-label="Growing a career at Google: One program manager’s story" data-ga-value="2"> <div class="story-panel__overlay"> <div class="story-panel__content"> <div class="story-panel__image" style="background-image: url(https://web.archive.org/web/20161017035520im_/https://services.google.com/fh/files/blogs/careers-sales-julia.jpg)"></div> <h2 class="story-panel__title">Growing a career at Google: One program manager’s story</h2> </div> <span class="story-panel__link"> Read about Julia <svg viewbox="-2 -2 30 30" class="svg-icon link-icon"> <path d="M20.5,3.5c-4.7-4.7-12.3-4.7-17,0s-4.7,12.3,0,17s12.3,4.7,17,0S25.2,8.2,20.5,3.5z M10.4,18.9l5.6-5.6H4.2 v-2.7l11.9,0l-5.6-5.6l1.8-1.8l7.9,7.9l0.8,0.8l-1.3,1.3l-7.4,7.4L10.4,18.9z"/> </svg> </span> </div> </a> </div> <div class="grid__item desk--one-half tablet--one-half"> <div class="story-panel story-panel--small story-panel--color story-panel--red story-panel--quote story-panel--fact" data-ga-action="small square_Select" data-ga-label=""I came to Google to lead our customer teams because I believe in the power of the Cloud to transform businesses."" data-ga-value="3"> <div class="story-panel__overlay"> <div class="story-panel__content"> <h2 class="story-panel__title">"I came to Google to lead our customer teams because I believe in the power of the Cloud to transform businesses."</h2> <div class="story-panel__tag story-panel__tag--footer"> Tariq Shaukat, President, Customers, Google Cloud </div> </div> </div> </div> </div> </div> <div class="grid grid--equal grid__row"> <div class="grid__item desk--one-half tablet--one-half"> <div class="story-panel story-panel--small story-panel--color story-panel--google-blue story-panel--fact" data-ga-action="small square_Select" data-ga-label="More than 60% of Fortune 500 firms use Google products" data-ga-value="4"> <div class="story-panel__overlay"> <div class="story-panel__content"> <div class="story-panel__tag"> Did you know </div> <h2 class="story-panel__title">More than 60% of Fortune 500 firms use Google products</h2> </div> </div> </div> </div> <div class="grid__item desk--one-half tablet--one-half"> <a href="https://web.archive.org/web/20161017035520/https://apps.google.com/learn-more/cloud-computing-sebastien-marotte.html" class="story-panel story-panel--small story-panel--image" data-ga-action="small square_Select" data-ga-label="VP Sébastien Marotte on prioritizing people and customer understanding" data-ga-value="5" target="_blank"> <div class="story-panel__overlay"> <div class="story-panel__content"> <div class="story-panel__image" style="background-image: url(https://web.archive.org/web/20161017035520im_/https://services.google.com/fh/files/misc/careers-sales-sebastienmarotte.jpg)"></div> <h2 class="story-panel__title">VP Sébastien Marotte on prioritizing people and customer understanding</h2> </div> <span class="story-panel__link"> Read the Q&A <svg viewbox="-2 -2 30 30" class="svg-icon link-icon"> <path d="M12,0C5.4,0,0,5.4,0,12s5.4,12,12,12c6.6,0,12-5.4,12-12S18.6,0,12,0z M15.8,18l0-7.9l-8.4,8.4l-1.9-1.9 l8.4-8.4H6V5.6h11.2h1.2l0,1.9l0,10.5L15.8,18z"/> </svg> </span> </div> </a> </div> </div> </div> </div> </div> </div> <div class="page-row page-row--flush-bottom"> <div> <h2 class="content-subtitle">Roles</h2> <div class="content-container mobile--hide"> <div class="content-row content-row--flush-bottom related-content related-content--padded"> <div class="grid"> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Account Manager" data-ga-value="1" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&j=Account+Manager&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Account Manager</a></h4> <p class="related-content__content">Nurture and grow our relationships with clients by owning account and campaign management and delivering exceptional performance and service.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Business Partnerships" data-ga-value="2" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=PARTNERSHIPS&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Business Partnerships</a></h4> <p class="related-content__content">Directly impact our partners’ growth with your product knowledge and business skills, identifying powerful opportunities for development and partnership using Google’s newest products.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="New Business Sales" data-ga-value="3" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&j=New+Business+Sales&jc=PRODUCT_SUPPORT&jc=SALES&jc=PARTNERSHIPS&jc=SALES_OPERATIONS&">New Business Sales</a></h4> <p class="related-content__content">Advance new opportunities to new customers. Represent and provide education about Google's solutions for potential clients, then bring them on board.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Solutions Consultant" data-ga-value="4" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&j=Solutions+Consultant&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Solutions Consultant</a></h4> <p class="related-content__content">Collaborate to solve complicated customer issues and overcome obstacles with your understanding of web technology, creating partnerships and astounding customer experiences.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Program Manager" data-ga-value="5" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&j=Program+Manager&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Program Manager</a></h4> <p class="related-content__content">Oversee day-to-day progress on large-scale projects, owning planning, execution, and communications.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Analyst" data-ga-value="6" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&j=Analyst&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Analyst</a></h4> <p class="related-content__content">Our analysts draw insights and create solutions from complex data in order to improve business outcomes.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Trainer/Instructional Designer" data-ga-value="7" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&j=Trainer&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Trainer/Instructional Designer</a></h4> <p class="related-content__content">Design and implement curricula and training developed for our key partners and stakeholders.</p> </div> </div> <div class="grid__item tablet--one-half related-content__item--shifted desk--one-third"> <div class="related-content__item"> <h4 class="related-content__title"> <a data-ga-action="Sales, Service & Support_Role_Select" data-ga-label="Strategy & Operations" data-ga-value="8" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=SALES_OPERATIONS&jc=SALES&jc=PRODUCT_SUPPORT&jc=PARTNERSHIPS&j=Strategy+and+Operations&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">Strategy & Operations</a></h4> <p class="related-content__content">Manage large-scale projects. Develop and implement insightful strategies that address and solve our complex business needs.</p> </div> </div> </div> </div> </div> <div class="content-row content-row--flush-bottom desk--hide tablet--hide"> <div class="grid__item desk--one-third tablet--one-half"> <div class="related-content__item related-content__item--collapsable" data-js-slide-toggle> <button class="related-content__title-wrapper" data-js-slide-toggle-button> <h4 class="related-content__title related-content__title--expandable"> Account Manager <svg height="24" viewbox="0 0 24 24" width="24" class="svg-icon "> <path d="M7.41 7.84L12 12.42l4.59-4.58L18 9.25l-6 6-6-6z"/> </svg> </h4> </button> <div class="related-content__content related-content__content--flush-bottom" data-js-slide-toggle-content> <p>Nurture and grow our relationships with clients by owning account and campaign management and delivering exceptional performance and service.</p> <div class="related-content__link related-content__link--tight"> <a data-ga-action="" data-ga-label="Account Manager" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&j=Account+Manager&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">See jobs</a> </div> </div> </div> </div> <div class="grid__item desk--one-third tablet--one-half"> <div class="related-content__item related-content__item--collapsable" data-js-slide-toggle> <button class="related-content__title-wrapper" data-js-slide-toggle-button> <h4 class="related-content__title related-content__title--expandable"> Business Partnerships <svg height="24" viewbox="0 0 24 24" width="24" class="svg-icon "> <path d="M7.41 7.84L12 12.42l4.59-4.58L18 9.25l-6 6-6-6z"/> </svg> </h4> </button> <div class="related-content__content related-content__content--flush-bottom" data-js-slide-toggle-content> <p>Directly impact our partners’ growth with your product knowledge and business skills, identifying powerful opportunities for development and partnership using Google’s newest products.</p> <div class="related-content__link related-content__link--tight"> <a data-ga-action="" data-ga-label="Business Partnerships" href="https://web.archive.org/web/20161017035520/https://www.google.com/about/careers/jobs#t=sq&q=j&li=20&l=false&jc=PARTNERSHIPS&jcoid=7c8c6665-81cf-4e11-8fc9-ec1d6a69120c&jcoid=e43afd0d-d215-45db-a154-5386c9036525&">See jobs</a> </div> </div> </div> </div> <div class="grid__item desk--one-third tablet--one-half"> <div class="related-content__item related-content__item--collapsable" data-js-slide-toggle> <button class="related-content__title-wrapper" data-js-slide-toggle-button> <h4 class="related-content__title related-content__title--expandable"> New Business Sales <svg height="24" viewbox="0 0 24 24" width="24" class="svg-icon "> <path d="M7.41 7.84L12 12.42l4.59-4.58L18 9.25l-6 6-6-6z"/> </svg> </h4> </button> <div class="related-content__content related-content__content--flush-bottom" data-js-slide-toggle-content> <p>Advance new opportunities to new customers. 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