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Office of City Manager | City of Ontario, California
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class="sub-banner-block" style="background-image: url(/sites/default/files/Ontario-Files/Office-of-City-Manager/IMG_8239.JPG)"></div> </div></div></div> </div> </div> </div> </section> <nav class="page-breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="items-list container"> <li> Office of City Manager </li> </ol> </nav> </div> </div> <div role="main" class="main-container container js-quickedit-main-content"> <div class="row"> <section class="main-content-block col-md-9 col-md-push-3"> <div class="highlighted"></div> <a id="main-content"></a> <div class="region region-content"> <h1 class="page-header"> <div class="field field--name-label field--type-string field--label-hidden field--item">Office of City Manager</div> </h1> <div data-drupal-messages-fallback class="hidden"></div> <div class="group group--full group--department"> <div> <div class="field field--name-field-department-body field--type-text-long field--label-hidden field--item"><div class="align-left"><img alt height="300" src="/sites/default/files/Ontario-Files/Office-of-City-Manager/scott_ochoa2_0.jpg" width="240"><br> <span class="full-width-margin-top"><a class="btn btn-primary" data-target="#groupWebformModal" data-toggle="modal" href="#" title="Contact City Manager">Contact City Manager</a></span></div> <h3>About Your City Manager</h3> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Scott Ochoa began his career in local government as an intern with the City of Monrovia in 1993 while in his senior year at Claremont McKenna College. In 1996, Ochoa earned his Master’s in Public Administration from USC with an emphasis on public-sector entrepreneurship. By 2004, he had risen through the organization and was appointed City Manager by the Monrovia City Council. During his tenure as City Manager, Monrovia continued its aggressive economic development program, dealt with the impacts of the Great Recession, and worked to balance development pressure while maintaining the community’s quality of life. </span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">In January 2012, Scott moved to the City of Glendale to serve as their City Manager for nearly six years. During his time in Glendale, Scott evaluated and streamlined City operations and forged community partnerships to keep Glendale on a trajectory toward sound financial management, innovative and resourceful leadership, and outstanding public services. He was keenly focused on utilizing economic development and leveraging private investment to create place value and new revenue for City services. This success was seen throughout the community with the development of over 4,100 new multi-family units, the influx of new and exciting businesses in the Downtown area, and the reinvestment in public infrastructure and quality-of-life amenities. During Scott’s tenure, Glendale emerged from the Great Recession trim, efficient, and balanced. </span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">In October 2017, Scott was appointed Ontario’s City Manager. He has since utilized his skills, abilities, and experiences to continue the community’s forward progress toward achieving the vision and goals established by Ontario’s Mayor and City Council. Balancing business needs with residents’ high standards and expectations, Scott seeks to maximize the effectiveness of expert and high-performing City staff. In doing so, he believes that Ontario will preserve its standing as a leader of the region and further establish the City as the Premier Community of the Inland Empire. </span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Scott’s management philosophy is predicated on exceptional customer service, values-based management, and precision execution. His focus on building leadership capacity at every level has been essential to ensuring the organization’s ongoing success. Throughout his career, Scott has been engaged in the communities he serves, participating in local service clubs and community organizations. Scott also strives to stay at the forefront of local government issues. He is a member of the International City/County Management Association and has served as an adjunct instructor and lecturer at USC’s Price School of Public Policy. Scott and his wife, Sophia, have two children, Nicolas and Tessia. </span></span></span></p> <hr> <div class="align-left"><img alt height="300" src="/sites/default/files/Ontario-Files/Communications/darlene%20headshot.png" width="240"><br> </div> <h3>About Your Assistant City Manager</h3> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Darlene Sanchez was appointed as Ontario’s Assistant City Manager in September 2020. As the Chief Operating Officer, she oversees the Management Services Agency, which includes the City Manager’s Office, Communications Department, Innovation Performance & Audit Department, Broadband, Records Management Department, and other priority efforts that require organization-wide collaboration.</span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Driven by a commitment to establish Ontario as the Premier Community of the Inland Empire and enhance the organization as a top-tier workplace, Darlene has led numerous key initiatives. She has successfully managed high-impact interdepartmental projects and contracts throughout the City, employee engagement programs, and recognition events. Additionally, Darlene has spearheaded citywide strategic efforts to boost efficiency and innovation. A strong advocate for fiscal responsibility, professional development, community engagement, and public safety, Darlene continues to shape Ontario’s future with vision and dedication. </span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Before serving the Ontario community, Darlene’s local government career includes over 24 years of experience with other notable local agencies, including Glendale, Monrovia, and Walnut, serving in leadership capacities within Community Development, City Manager’s Office, Economic Development, and Redevelopment.</span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Darlene is a native of the Inland Empire and grew up in Riverside, CA. She holds a Master’s Degree in Public Administration from the University of Southern California and a Bachelor’s in Criminal Justice from California State University, Fullerton.</span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">She lives in unincorporated La Verne with her husband, three children, and two Labradoodles.</span></span></span></p> <h3> </h3> <hr> <h3><br> Office of the City Manager Contacts</h3> <table style="width: 100%;"> <tbody> <tr> <td> <p>City Manager<br> Scott Ochoa</p> </td> <td> <p>(909) 395-2010</p> </td> </tr> <tr> <td> <p>Assistant City Manager<br> Darlene Sanchez</p> </td> <td> <p>(909) 395-2269</p> </td> </tr> <tr> <td> <p>Executive Assistant to the City Manager<br> Nicole Escalante</p> </td> <td> <p>(909) 395-2392</p> </td> </tr> <tr> <td> <p>Assistant to the City Council<br> Brandi Belmontes</p> </td> <td> <p>(909) 395-2199</p> </td> </tr> </tbody> 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