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Contact information
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<img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/flights/departures" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Departures</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/airlines" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Airlines</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> </ul> </div> </div> </li> <li class="p-16 border-t border-neutrals-neutral2"> <div class="text-text-primary" data-menulist=""> <h3 class="text-base font-medium flex justify-between items-center group relative" aria-expanded="false" aria-controls="mobile-Information"> Information <img src="/resourcepackages/da/assets/img/icons/chevron-down.svg" alt="" width="24" height="24" class="lg:hidden transition-transform group-[.is-open]:rotate-180 duration-300"> </h3> <div class="grid lg:block" id="mobile-Information" aria-hidden="true"> <ul class="flex flex-col gap-24"> <li class="mt-16"> <a href="/information/immigration-visas" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Passport control & visas</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/security-customs" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Security & customs</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/baggage" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Baggage</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/transfers" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Transfers</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/special-assistance" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Special assistance</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/safety-tips" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Safety tips </span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/information/airport-map" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Airport map</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> </ul> </div> </div> </li> <li class="p-16 border-t border-neutrals-neutral2"> <div class="text-text-primary" data-menulist=""> <h3 class="text-base font-medium flex justify-between items-center group relative" aria-expanded="false" aria-controls="mobile-Transport"> Transport <img src="/resourcepackages/da/assets/img/icons/chevron-down.svg" alt="" width="24" height="24" class="lg:hidden transition-transform group-[.is-open]:rotate-180 duration-300"> </h3> <div class="grid lg:block" id="mobile-Transport" aria-hidden="true"> <ul class="flex flex-col gap-24"> <li class="mt-16"> <a href="/transport/taxi" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Taxi</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/transport/metro" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Metro</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/transport/bus" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Bus
</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/transport/car-parking" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Car parking</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/transport/rent-a-car" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Rent a car</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> </ul> </div> </div> </li> <li class="p-16 border-t border-neutrals-neutral2"> <div class="text-text-primary" data-menulist=""> <h3 class="text-base font-medium flex justify-between items-center group relative" aria-expanded="false" aria-controls="mobile-Experiences"> Experiences <img src="/resourcepackages/da/assets/img/icons/chevron-down.svg" alt="" width="24" height="24" class="lg:hidden transition-transform group-[.is-open]:rotate-180 duration-300"> </h3> <div class="grid lg:block" id="mobile-Experiences" aria-hidden="true"> <ul class="flex flex-col gap-24"> <li class="mt-16"> <a href="/experiences/shops" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Shops</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/experiences/restaurants" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Restaurants
</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/experiences/hotels" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Hotels


</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/experiences/relax---refresh" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Relax & refresh</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/experiences/services" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Services</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> </ul> </div> </div> </li> <li class="p-16 border-t border-neutrals-neutral2"> <div class="text-text-primary" data-menulist=""> <h3 class="text-base font-medium flex justify-between items-center group relative" aria-expanded="false" aria-controls="mobile-Contact-us"> Contact us <img src="/resourcepackages/da/assets/img/icons/chevron-down.svg" alt="" width="24" height="24" class="lg:hidden transition-transform group-[.is-open]:rotate-180 duration-300"> </h3> <div class="grid lg:block" id="mobile-Contact-us" aria-hidden="true"> <ul class="flex flex-col gap-24"> <li class="mt-16"> <a href="/contact-information" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Contact information</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/feedback" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Feedback</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/lost-and-found" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Lost & found</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="/faqs" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>FAQs</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> <li class=""> <a href="javascript: customPlugin.command('WebChat.open', getAdvancedConfig())" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Live chat support</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" alt="" width="24" height="24" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </li> </ul> </div> </div> </li> </ul> <div class="mt-auto px-16 flex gap-16 pb-72"> <a href="#" class="flex flex-col justify-center align-middle bg-white rounded p-12" data-dialog-open="government-popup"> <img src="/resourcepackages/da/assets/img/logos/logo-o4.png" width="40" height="40" alt="O4" class="w-40 h-40"> </a> <a href="https://dubaiairports.ae/widget/HappinessMeter/PostData.aspx?lang=en" class="flex flex-col justify-center align-middle bg-primary-portgore rounded p-12"> <img src="/resourcepackages/da/assets/img/logos/logo-dubai-digital-feedback.png" width="40" height="40" alt="Dubai Digital" class="w-40 h-40"> </a> </div> <a href="https://dubaiairports.ae/corporate" target="_blank" class="py-16 bg-neutrals-neutral2 text-base font-medium flex-nowrap items-center gap-8 flex px-16 fixed bottom-0 w-full"> <span>Corporate website</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> <div class="flex-col gap-32 px-16 hidden text-primary-portgore" id="mob-search" data-mob-search="" aria-hidden="true"> <div class="offset-mt-none offset-mr-none offset-mb-none offset-ml-none offset-pt-none offset-pr-none offset-pb-none offset-pl-none rte"> <button class="flex gap-8 font-medium" data-mob-backtomenu="" aria-expanded="true" aria-controls="data-mob-menu"> <img src="/resourcepackages/da/assets/img/icons/arrow-left.svg" alt="back" data-sf-ec-immutable=""> <span>Back to menu</span> </button> </div> <div class="flex flex-col mt-16 relative text-primary-portgore"> <div class=" offset-mt-none offset-mr-none offset-mb-none offset-ml-none" data-sf-search-autocomplete-item-class="dropdown-item text-truncate" data-sf-visibility-hidden="d-none" data-sf-active-class="active" role="search"> <div class="relative"> <input value="" class="py-12 ps-48 pe-16 rounded-xl bg-white h-48 w-full" data-sf-role="search-box" data-sf-results-url="/search-results" data-sf-search-catalogue="passengers-main-search" data-sf-scoring-setting="" data-sf-suggestions-length="3" data-sf-site-id="ce06c336-a4d6-4024-89cb-83a378064c31" data-sf-culture="en" data-sf-sort="" data-sf-suggestions-fields="Title,Content" data-sf-results-all="0" data-sf-service-path="/api/default" type="text" placeholder="Search website" id="mob-search-input" aria-labelledby="search-label" /> <button data-sf-role="search-button" class="bg-transparent w-24 h-24 border-none absolute top-12 left-16"> <img src="/resourcepackages/da/assets/img/icons/search.svg" alt="" width="24" height="24"> <span class="sr-only" id="search-label">Search</span> </button> <button id="mob-search-reset" class="aria-hidden:hidden bg-transparent w-24 h-24 border-none absolute top-12 end-16" type="reset" aria-hidden="true"> <img src="/resourcepackages/da/assets/img/icons/close.svg" width="24" height="24" alt=""> </button> </div> <div data-search-results aria-live="polite" aria-hidden="true" class="aria-hidden:hidden"> <h2 id="mob-search-title" class="text-lg font-medium mt-32"> <span class="search-title-count"></span> results for "<span class="search-title-val"></span>" </h2> <ul data-sf-role="search-box-autocomplete" class="space-y-16 text-base font-medium text-text-link mt-24" role="listbox"></ul> </div> </div> <div class="offset-mt-none offset-mr-none offset-mb-none offset-ml-none"> <nav data-search-suggestions="" aria-live="polite" aria-hidden="false" class="aria-hidden:hidden"> <ul> <li> <h3 class="text-lg font-medium mt-32">Popular searches</h3> <ul class="flex flex-col gap-8 mt-24"> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/restaurants" target="_self"> <span>Restaurants</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/al-majlis" target="_self"> <span>Al Majlis</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/special-assistance" target="_self"> <span>Special assistance</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/car-parking" target="_self"> <span>Car parking</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/relax---refresh" target="_self"> <span>Relax & refresh</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </li> </ul> </nav> </div> </div> </div> </div> <div class=" text-primary-portgore"> <div id="desktop-menu" data-menu="desktop" class="hidden lg:flex"> <ul class="flex gap-48 font-medium"> <li> <a href="" aria-controls="Flights" aria-expanded="false" data-main-nav-item="Flights" class="text-text-primary hover:text-text-link transition-colors block leading-[72px]">Flights</a> </li> <li> <a href="" aria-controls="Information" aria-expanded="false" data-main-nav-item="Information" class="text-text-primary hover:text-text-link transition-colors block leading-[72px]">Information</a> </li> <li> <a href="" aria-controls="Transport" aria-expanded="false" data-main-nav-item="Transport" class="text-text-primary hover:text-text-link transition-colors block leading-[72px]">Transport</a> </li> <li> <a href="" aria-controls="Experiences" aria-expanded="false" data-main-nav-item="Experiences" class="text-text-primary hover:text-text-link transition-colors block leading-[72px]">Experiences</a> </li> </ul> </div> </div> </div> </nav> </div> <div class="flex items-center border-e-2 me-16 pe-16 lg:me-0 lg:pe-0 border-neutrals-neutral2 lg:border-none order-2 lg:order-3 ms-auto lg:ms-0 text-primary-portgore"> <div class="language-switch relative"> <a class="flex items-center lg:leading-[72px]" href="#" id="languageSwitch" aria-expanded="false" aria-controls="languageSwitchDropdown"> <img src="/resourcepackages/da/assets/img/icons/globe.svg" alt="Globe"> <span class="uppercase font-medium text-base inline-block ms-8 relative top-2">en</span> </a> <div id="languageSwitchDropdown" aria-hidden="true" class="language-switch__dropdown absolute top-40 lg:top-72 left-[50%] translate-x-[-50%] whitespace-nowrap w-max font-medium"> <a class="block p-16 border-t border-neutrals-neutral2 bg-neutrals-neutral1 hover:bg-neutrals-neutral2" href="/contact-information" hreflang="en"> <img src="/resourcepackages/da/assets/img/icons/check.svg" alt="" class="opacity-100 inline-block"> <span class="ms-8 inline-block">EN - English</span> </a> <a class="block p-16 border-t border-neutrals-neutral2 bg-neutrals-neutral1 hover:bg-neutrals-neutral2" href="/ar/contact-information" hreflang="ar"> <img src="/resourcepackages/da/assets/img/icons/check.svg" alt="" class="opacity-0 inline-block"> <span class="ms-8 inline-block">AR - Arabic</span> </a> </div> </div> <div class="header-search text-primary-portgore"> <a class=" text-primary-portgore" href="#" aria-expanded="false" aria-controls="Search" data-main-nav-item="Search"> <div> <div class="inline-flex text-text-primary hover:text-text-link transition-colors leading-[72px] h-72 offset-mt-none offset-mr-none offset-mb-none offset-ml-none offset-pt-none offset-pr-none offset-pb-none offset-pl-none rte"> <img height="24" width="24" class="h-24 w-24 self-center" data-sf-ec-immutable="" alt="Search" src="/resourcepackages/da/assets/img/icons/search.svg"><span class="font-medium text-base inline-block ms-8">Search</span> </div> </div> </a> </div> </div> <a href=/home class="lg:my-16"> <img src="/images/passengerslibraries/home-page/dxb-logo-mobile.svg?sfvrsn=566bdfa9_3" loading="eager" fetchpriority="high" alt="Logo" class="h-full lg:hidden" width="51" height="24"> <img src="/images/passengerslibraries/home-page/dxb-logo.svg?sfvrsn=f2fb604_3" loading="eager" fetchpriority="high" alt="Logo" class="h-full hidden lg:block" width="86" height="40"> </a> </div> <div class="hidden lg:block page-editor-compact text-primary-portgore"> <div class="subnav bg-neutrals-neutral1 w-full py-80 left-0 hidden lg:block absolute" aria-hidden="true" aria-labelledby="Contact-us-title" id="Contact-us"> <div class="grid grid-cols-[320px_1fr_1fr] gap-120 max-w-6xl mx-auto px-16"> <div> <h2 class="text-lg text-primary-portgore font-medium mb-24" id="Contact-us-title">Contact Us</h2> <div> <ul class="flex flex-col gap-8"> <li> <a href="/contact-information" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Contact information</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/feedback" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Feedback</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/lost-and-found" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Lost & found</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/faqs" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>FAQs</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/live-chat-support" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Live chat support</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> </div> </div> <div class="subnav bg-neutrals-neutral1 w-full py-80 left-0 hidden lg:block absolute" aria-hidden="true" aria-labelledby="Flights-title" id="Flights"> <div class="grid grid-cols-[320px_1fr_1fr] gap-120 max-w-6xl mx-auto px-16"> <div> <article class="bg-neutrals-neutral2 flex flex-col justify-end overflow-hidden rounded-lg pt-40 px-24 pb-24 group"> <div class="flex items-center gap-16 lg:block mb-16 mb-auto lg:mb-0"> <img src="/images/passengerslibraries/icons/plane.svg?sfvrsn=128f83ef_5" alt="Flight status" class="size-40" loading="lazy"> <h2 class="text-lg lg:text-xl font-medium text-primary-portgore lg:mb-16 lg:mt-24">Flight status</h2> </div> <p>All flight information in one place</p> <div class="flex items-center justify-between pt-24"> <a href="/flight-status" class="group-hover:bg-neutrals-neutral5 link-btn link-btn--primary"> Search<img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> </article> </div> <div> <h2 class="text-lg text-primary-portgore font-medium mb-24" id="Flights-title">Flights</h2> <div> <ul class="flex flex-col gap-8"> <li> <a href="/flights/arrivals" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Arrivals</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/flights/departures" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Departures</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/airlines" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Airlines</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> </div> </div> <div class="subnav bg-neutrals-neutral1 w-full py-80 left-0 hidden lg:block absolute" aria-hidden="true" aria-labelledby="Information-title" id="Information"> <div class="grid grid-cols-[320px_1fr_1fr] gap-120 max-w-6xl mx-auto px-16"> <div> <article class="bg-neutrals-neutral2 flex flex-col justify-end overflow-hidden rounded-lg pt-40 px-24 pb-24 group"> <div class="flex items-center gap-16 lg:block mb-16 mb-auto lg:mb-0"> <img src="/images/passengerslibraries/icons/wheelchair.svg?sfvrsn=9c39c9bb_7" alt="Special assistance" class="size-40" loading="lazy"> <h2 class="text-lg lg:text-xl font-medium text-primary-portgore lg:mb-16 lg:mt-24">Special assistance</h2> </div> <p>Find all the help you need</p> <div class="flex items-center justify-between pt-24"> <a href="/information/special-assistance" class="group-hover:bg-neutrals-neutral5 link-btn link-btn--primary"> Explore all services<img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> </article> </div> <div> <h2 class="text-lg text-primary-portgore font-medium mb-24" id="Information-title">Information</h2> <div> <ul class="flex flex-col gap-8"> <li> <a href="/information/immigration-visas" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Passport control & visas</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/security-customs" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Security & customs</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/baggage" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Baggage</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/transfers" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Transfers</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/special-assistance" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Special assistance</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/safety-tips" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Safety tips </span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/information/airport-map" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Airport map</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> </div> </div> <div class="subnav bg-neutrals-neutral1 w-full py-80 left-0 hidden lg:block absolute" aria-hidden="true" aria-labelledby="Transport-title" id="Transport"> <div class="grid grid-cols-[320px_1fr_1fr] gap-120 max-w-6xl mx-auto px-16"> <div> <article class="bg-neutrals-neutral2 flex flex-col justify-end overflow-hidden rounded-lg pt-40 px-24 pb-24 group"> <div class="flex items-center gap-16 lg:block mb-16 mb-auto lg:mb-0"> <img src="/images/passengerslibraries/icons/parking.svg?sfvrsn=a37251d7_7" alt="Car parking" class="size-40" loading="lazy"> <h2 class="text-lg lg:text-xl font-medium text-primary-portgore lg:mb-16 lg:mt-24">Car parking</h2> </div> <p>Reserve a spot</p> <div class="flex items-center justify-between pt-24"> <a href="https://www.mawgif.com/dxbbooking" class="group-hover:bg-neutrals-neutral5 link-btn link-btn--primary"> Book now<img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> </article> </div> <div> <h2 class="text-lg text-primary-portgore font-medium mb-24" id="Transport-title">Transport</h2> <div> <ul class="flex flex-col gap-8"> <li> <a href="/transport/taxi" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Taxi</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/transport/metro" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Metro</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/transport/bus" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Bus
</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/transport/car-parking" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Car parking</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/transport/rent-a-car" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Rent a car</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> </div> </div> <div class="subnav bg-neutrals-neutral1 w-full py-80 left-0 hidden lg:block absolute" aria-hidden="true" aria-labelledby="Experiences-title" id="Experiences"> <div class="grid grid-cols-[320px_1fr_1fr] gap-120 max-w-6xl mx-auto px-16"> <div> <article class="bg-neutrals-neutral2 flex flex-col justify-end overflow-hidden rounded-lg pt-40 px-24 pb-24 group"> <div class="flex items-center gap-16 lg:block mb-16 mb-auto lg:mb-0"> <img src="/images/passengerslibraries/icons/map.svg?sfvrsn=e9baa06b_5" alt="Airport map" class="size-40" loading="lazy"> <h2 class="text-lg lg:text-xl font-medium text-primary-portgore lg:mb-16 lg:mt-24">Airport map</h2> </div> <p>Find all locations on the map</p> <div class="flex items-center justify-between pt-24"> <a href="/vg-maps" class="group-hover:bg-neutrals-neutral5 link-btn link-btn--primary"> Open airport map<img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> </article> </div> <div> <h2 class="text-lg text-primary-portgore font-medium mb-24" id="Experiences-title">Experiences</h2> <div> <ul class="flex flex-col gap-8"> <li> <a href="/experiences/shops" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Shops</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/experiences/restaurants" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Restaurants
</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/experiences/hotels" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Hotels


</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/experiences/relax---refresh" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Relax & refresh</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a href="/experiences/services" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Services</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> </div> </div> <div class="subnav bg-neutrals-neutral1 w-full py-80 absolute left-0 hidden lg:block text-primary-portgore" aria-hidden="true" role="search" aria-describedby="search-title" id="Search"> <div class="block max-w-6xl mx-auto px-16 text-primary-portgore"> <div class=" offset-mt-none offset-mr-none offset-mb-none offset-ml-none" data-sf-search-autocomplete-item-class="dropdown-item text-truncate" data-sf-visibility-hidden="d-none" data-sf-active-class="active" role="search"> <div class="relative"> <input value="" class="py-12 px-48 rounded-xl bg-white h-48 w-full" data-sf-role="search-box" data-sf-results-url="/search-results" data-sf-search-catalogue="passengers-main-search" data-sf-scoring-setting="" data-sf-suggestions-length="3" data-sf-site-id="ce06c336-a4d6-4024-89cb-83a378064c31" data-sf-culture="en" data-sf-sort="" data-sf-suggestions-fields="Title,Content" data-sf-results-all="0" data-sf-service-path="/api/default" type="text" placeholder="Search website" id="header-search" aria-labelledby="search-title" /> <button data-sf-role="search-button" class="bg-transparent w-24 h-24 border-none absolute top-12 left-16"> <img src="/resourcepackages/da/assets/img/icons/search.svg" alt=""> <span class="sr-only" id="search-title">Search</span> </button> <button id="header-search-reset" class="aria-hidden:hidden bg-transparent w-24 h-24 border-none absolute top-12 end-16" type="reset" aria-hidden="true"> <img src="/resourcepackages/da/assets/img/icons/close.svg" width="24" height="24" alt=""> </button> </div> <div data-search-results aria-live="polite" aria-hidden="true" class="aria-hidden:hidden"> <h2 id="header-search-title" class="text-lg font-medium mt-32"> <span class="search-title-count"></span> results for "<span class="search-title-val"></span>" </h2> <ul data-sf-role="search-box-autocomplete" class="max-h-[300px] overflow-y-auto space-y-16 text-base font-medium text-text-link mt-24" role="listbox"></ul> </div> </div> <div class="search-navigation offset-mt-none offset-mr-none offset-mb-none offset-ml-none"> <nav > <ul> <li> <h3 class="text-lg font-medium mt-32">Popular searches</h3> <ul class="flex flex-col gap-8 mt-24"> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/restaurants" target="_self"> <span>Restaurants</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/al-majlis" target="_self"> <span>Al Majlis</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/special-assistance" target="_self"> <span>Special assistance</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/car-parking" target="_self"> <span>Car parking</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li> <a class="flex justify-start gap-8 items-center text-base font-medium text-text-link" href="/popular-searches/relax---refresh" target="_self"> <span>Relax & refresh</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </li> </ul> </nav> </div> </div> </div> </div> </header> <!-- Begin: src/components/NotificationBanner --> <div> <div class="relative text-primary-portgore"> <div class="absolute w-full z-20 text-primary-portgore"> </div> </div> </div> <!-- End: src/components/NotificationBanner --> <main id="main-content"> <section class="lg:h-200 bg-neutrals-neutral1 pb-24 lg:pb-0"> <div class="grid grid-cols-[16px_1fr_16px] grid-rows-auto xl:grid-cols-[1fr_70rem_1fr]"> <div class="col-start-1 col-span-3 row-start-1 aspect-square lg:aspect-auto h-full overflow-hidden"> <picture> <source srcset="/images/passengerslibraries/hero-header/frame-134.jpg?sfvrsn=705323f6_5" media="(max-width: 1440px)"> <img src="/images/passengerslibraries/hero-header/frame-134.jpg?sfvrsn=705323f6_5" class="aspect-square h-[100vw] lg:aspect-auto lg:h-auto lg:min-w-full object-cover" fetchpriority="high" loading="eager" width="1140" height="400" alt="contact info "> </picture> </div> <div class="col-start-2 col-end-3 -mb-32 lg:-mb-48 -translate-y-[32px] lg:-translate-y-48 row-start-2 self-end relative"> <article class="bg-white text-primary-portgore rounded-md py-24 px-16 lg:p-40"> <h1 class="font-medium text-2xl lg:text-4xl mb-12 lg:mb-24">Get in touch</h1> <div> <div class="offset-mt-none offset-mr-none offset-mb-none offset-ml-none offset-pt-none offset-pr-none offset-pb-none offset-pl-none rte"> <p data-pm-slice="1 1 []">At Dubai Airports, we are committed to delivering exceptional service to the millions of guests who visit our airports. Browse our Frequently Asked Questions for quick answers or contact us directly for assistance.</p><a class="link-btn link-btn--primary" href="/faqs">Go to FAQ page <img data-sf-ec-immutable="" src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""></a> </div> </div> </article> </div> </div> </section> <section class="bg-neutrals-neutral1 text-primary-portgore overflow-hidden" container-context="Progress.Sitefinity.AspNetCore.TagHelpers.ContainerContext"> <div class="max-w-6xl mx-auto px-16 py-80 lg:py-120"> <div> <h2 id="id-00000000000000000000000000000000" class="text-xl lg:text-4xl font-medium mb-40 lg:mb-80">Most asked about topics</h2> <div id="id-00000000000000000000000000000000-swiper" data-swiper-mobile-only="true" aria-labelledby="id-00000000000000000000000000000000" class="swiper"> <div class="swiper-wrapper"> <div class="swiper-slide"> <article class="lg:w-[357px] card-image grid grid-cols-[16px_1fr_16px] grid-rows-[16px_1fr_16px] lg:grid-cols-[24px_1fr_24px] lg:grid-rows-[24px_1fr_24px] rounded-xl overflow-hidden hover:before:visible transition-colors duration-200"> <img src="/images/passengerslibraries/card-images/lost-found.jpg?sfvrsn=58171ad2_7" alt="Cop28" class="col-start-1 row-start-1 row-span-3 col-span-3 z-10 w-full aspect-auto object-cover" width="360" height="480"> <div class="row-start-2 col-start-2 z-20 flex"> <a href="/lost-and-found" target=_self class="self-end ps-24 pe-12 link-btn link-btn--quaternary inline-flex items-center"> Lost & found<img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> </div> <div class="swiper-slide"> <article class="lg:w-[357px] card-image grid grid-cols-[16px_1fr_16px] grid-rows-[16px_1fr_16px] lg:grid-cols-[24px_1fr_24px] lg:grid-rows-[24px_1fr_24px] rounded-xl overflow-hidden hover:before:visible transition-colors duration-200"> <img src="/images/passengerslibraries/_dev/flight-status388e4a7b-dedc-43f1-8d44-f2cac86fa310.jpg?sfvrsn=16cbe5c2_3" alt="Cop28" class="col-start-1 row-start-1 row-span-3 col-span-3 z-10 w-full aspect-auto object-cover" width="360" height="480"> <div class="row-start-2 col-start-2 z-20 flex"> <a href="/flights/departures" target=_self class="self-end ps-24 pe-12 link-btn link-btn--quaternary inline-flex items-center"> Flight status<img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> </div> <div class="swiper-slide"> <article class="lg:w-[357px] card-image grid grid-cols-[16px_1fr_16px] grid-rows-[16px_1fr_16px] lg:grid-cols-[24px_1fr_24px] lg:grid-rows-[24px_1fr_24px] rounded-xl overflow-hidden hover:before:visible transition-colors duration-200"> <img src="/images/passengerslibraries/card-images/immigration_visas-4.jpg?sfvrsn=a564dc09_7" alt="Cop28" class="col-start-1 row-start-1 row-span-3 col-span-3 z-10 w-full aspect-auto object-cover" width="360" height="480"> <div class="row-start-2 col-start-2 z-20 flex"> <a href="/information/immigration-visas" target=_self class="self-end ps-24 pe-12 link-btn link-btn--quaternary inline-flex items-center"> Passport control & visas<img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> </div> </div> <nav class="text-primary-portgore swiper-navigation xl:hidden flex items-center justify-center gap-24 mt-24"> <a href="#" class="swiper-nav-prev" aria-label="Previous slide"> <img src="/resourcepackages/da/assets/img/icons/chevron-left.svg" width="24" height="24" alt="Prev" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> <div class="text-primary-portgore swiper-page-fraction pt-5 pb-0 ps-20 pe-10 rtl:ps-10 rtl:pe-20" dir="ltr"></div> <a href="#" class="swiper-nav-next" aria-label="Next slide"> <img src="/resourcepackages/da/assets/img/icons/chevron-right.svg" width="24" height="24" alt="Next" class="ltr:scale-x-100 rtl:-scale-x-100"> </a> </nav> </div> <script> document.addEventListener("DOMContentLoaded", () => initSwiper('#id-00000000000000000000000000000000-swiper', { slidesPerView: 1, spaceBetween: 16, slidesPerViewBreakpoint: [1.1, 2.1, 2.5, 3], // nr. of slides per viewport in steps, see `swiper.js` breakpoints config breakpoints: { 200: { spaceBetween: 16 }, 624: { spaceBetween: 24 } } })); </script> </div> </div> </section> <section class="bg-neutrals-neutral1 text-primary-portgore " container-context="Progress.Sitefinity.AspNetCore.TagHelpers.ContainerContext"> <div class="max-w-6xl mx-auto px-16 pt-40 lg:pt-80 pb-40 lg:pb-80"> <h2 class="text-xl lg:text-4xl font-medium mb-40 lg:mb-80">Contact us directly</h2> <div> <div class="grid lg:grid-cols-3 gap-24 mx-auto"> <article class="flex flex-col overflow-hidden rounded-lg pt-40 px-24 pb-24 group bg-primary-gold"> <div class="flex items-center gap-16 lg:block mb-16 lg:mb-0"> <img src="/images/passengerslibraries/icons/chat.svg?sfvrsn=b9e19bfd_5" alt="Live Chat Support" class="size-40" loading="lazy" width="24" height="24"> <h2 class="text-lg lg:text-xl font-medium lg:mt-24 lg:mb-16 text-primary-portgore">Live Chat Support</h2> </div> <div class="lg:[&>*]:mt-16"> <p class="">Use our live chat feature to connect with one of our customer service representatives.</p> </div> <div class="flex items-center justify-between pt-24 mt-auto"> <a href="javascript:customPlugin.command('WebChat.open', getAdvancedConfig())" target=_self class="link-btn group-hover:bg-neutrals-neutral5 link-btn--primary inline-flex items-center"> Start live chat <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> <article class="flex flex-col overflow-hidden rounded-lg pt-40 px-24 pb-24 group bg-neutrals-neutral2"> <div class="flex items-center gap-16 lg:block mb-16 lg:mb-0"> <img src="/images/passengerslibraries/icons/phone-call.svg?sfvrsn=335e5339_5" alt="Contact Centre" class="size-40" loading="lazy" width="24" height="24"> <h2 class="text-lg lg:text-xl font-medium lg:mt-24 lg:mb-16 text-primary-portgore">Contact Centre</h2> </div> <div class="lg:[&>*]:mt-16"> <p class="">Call us directly for assistance with anything you need.</p> </div> <div class="flex items-center justify-between pt-24 mt-auto"> <a href="tel:+97142245555" target=_self class="link-btn group-hover:bg-neutrals-neutral5 link-btn--primary inline-flex items-center"> Call +97142245555 <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> <article class="flex flex-col overflow-hidden rounded-lg pt-40 px-24 pb-24 group bg-white"> <div class="flex items-center gap-16 lg:block mb-16 lg:mb-0"> <img src="/images/passengerslibraries/icons/whatsapp.svg?sfvrsn=236d428e_5" alt="WhatsApp Support" class="size-40" loading="lazy" width="24" height="24"> <h2 class="text-lg lg:text-xl font-medium lg:mt-24 lg:mb-16 text-primary-portgore">WhatsApp Support</h2> </div> <div class="lg:[&>*]:mt-16"> <p class="">Connect with our customer support team using our WhatsApp service.</p> </div> <div class="flex items-center justify-between pt-24 mt-auto"> <a href="https://wa.me/97142245555" target=_self class="link-btn group-hover:bg-neutrals-neutral5 link-btn--primary inline-flex items-center"> Open WhatsApp <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> </div> </div> </div> </section> <section class="bg-white text-primary-portgore " container-context="Progress.Sitefinity.AspNetCore.TagHelpers.ContainerContext"> <div class="max-w-6xl mx-auto px-16 py-80 lg:py-120"> <h2 class="text-xl lg:text-4xl font-medium mb-40 lg:mb-80">Airport locations</h2> <div> <div class="grid lg:grid-cols-2 gap-24 mx-auto"> <article class="flex flex-col overflow-hidden rounded-lg pt-40 px-24 pb-24 group bg-neutrals-neutral2"> <div class="flex items-center gap-16 lg:block mb-16 lg:mb-0"> <img src="/images/passengerslibraries/icons/location.svg?sfvrsn=f61f1583_5" alt="Dubai International (DXB)" class="size-40" loading="lazy" width="24" height="24"> <h2 class="text-lg lg:text-xl font-medium lg:mt-24 lg:mb-16 text-primary-portgore">Dubai International (DXB)</h2> </div> <div class="flex items-center justify-between pt-24 mt-auto"> <a href="https://www.google.com/maps?ll=25.253175,55.365673&z=15&t=m&hl=en-GB&gl=US&mapclient=embed&cid=16615419498770001641" target=_self class="link-btn group-hover:bg-neutrals-neutral5 link-btn--primary inline-flex items-center"> View location <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> <article class="flex flex-col overflow-hidden rounded-lg pt-40 px-24 pb-24 group bg-neutrals-neutral2"> <div class="flex items-center gap-16 lg:block mb-16 lg:mb-0"> <img src="/images/passengerslibraries/icons/location.svg?sfvrsn=f61f1583_5" alt="Dubai World Central – Al Maktoum International (DWC)" class="size-40" loading="lazy" width="24" height="24"> <h2 class="text-lg lg:text-xl font-medium lg:mt-24 lg:mb-16 text-primary-portgore">Dubai World Central – Al Maktoum International (DWC)</h2> </div> <div class="flex items-center justify-between pt-24 mt-auto"> <a href="https://www.google.com/maps?ll=24.897788,55.143102&z=15&t=m&hl=en-GB&gl=US&mapclient=embed&cid=11706921086068250904" target=_self class="link-btn group-hover:bg-neutrals-neutral5 link-btn--primary inline-flex items-center"> View location <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </div> </article> </div> </div> </div> </section></main> <footer class="footer bg-neutrals-white text-text-primary border-t border-neutrals-neutral2 mt-auto pt-80 pb-40 ps-16 pe-16 lg:pt-120 lg:pb-80"> <div class="footer__wrapper max-w-6xl mx-auto flex flex-col gap-40 lg:gap-80 px-16 text-primary-portgore"> <div class="flex flex-col lg:flex-row gap-40 lg:justify-between text-primary-portgore"> <a href="/home" class="d-inline-block offset-mt-none offset-mr-none offset-mb-none offset-ml-none" > <picture class="d-inline-block "> <img loading="lazy" class=img-fluid src="/images/passengerslibraries/logos/logo-dba-medium.svg?sfvrsn=9a8eb108_7" title="logo-dba-medium" alt="DXB"> </picture> </a> <ul class="social-icons flex gap-24"> <li> <a href="https://www.instagram.com/dxb/" class="bg-primary-portgore rounded size-40 flex items-center justify-center" aria-label="Instagram"> <img src="/resourcepackages/da/assets/img/icons/instagram.svg" loading="lazy" class="size-24" alt="Instagram"> 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items-center group relative" aria-expanded="false" aria-controls="mobile-Contact-us"> Contact us <img src="/resourcepackages/da/assets/img/icons/chevron-down.svg" alt="" width="24" height="24" class="lg:hidden transition-transform group-[.is-open]:rotate-180 duration-300"> </h3> <div class="grid lg:block" id="mobile-Contact-us" aria-hidden="true"> <ul class="mt-16 lg:my-24"> <li class=""> <a href="/contact-information" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Contact information</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li class="mt-8"> <a href="/feedback" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Feedback</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li 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duration-300"> </h3> <div class="grid lg:block" id="mobile-Other-links" aria-hidden="true"> <ul class="mt-16 lg:my-24"> <li class=""> <a href="/alert" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Alert</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li class="mt-8"> <a href="/privacy-policy" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Privacy policy</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li class="mt-8"> <a href="/accessibility-statement" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Accessibility statement</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> <li class="mt-8"> <a href="/terms-of-use" class="flex justify-start gap-8 items-center text-base font-medium text-text-link"> <span>Terms of use</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right-03.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt="" width="24" height="24"> </a> </li> </ul> </div> </div> <a href="https://dubaiairports.ae/corporate" target="_blank" class="py-16 bg-neutrals-neutral2 text-base font-medium flex-nowrap items-center gap-8 hidden lg:flex ps-16 pe-16 rounded self-center"> <span>Corporate website</span> <img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> </div> <div class="flex flex-col gap-40 lg:flex-row lg:justify-between text-primary-portgore"> <div class="flex flex-col gap-16 text-sm text-primary-portgore"> <p>© Dubai Airports, All Rights Reserved</p><p>Website last updated on: 29<span class="block lg:inline"> Oct 2024 - 02:23:00 PM</span></p></div> <div class="flex justify-center flex-wrap gap-40 items-center"> <img src="/images/passengerslibraries/logos/logo-aci-2x.png?sfvrsn=9b4837ec_9" class="block lg:hidden w-240 self-center" alt="ACI logo" width="480" height="118"> <img src="/images/passengerslibraries/logos/logo-aci.png?sfvrsn=2e7090a6_11" class="hidden lg:inline w-240 lg:self-center" alt="ACI logo" width="240" height="59"> <div class="flex gap-40"> <a href=https://www.digitaldubai.ae> <img src="/images/passengerslibraries/logos/logo-digital-dubai-2x.png?sfvrsn=c2a813fe_10" width="75" height="65" class="block lg:hidden" alt="Digital Dubai logo"> <img src="/images/passengerslibraries/logos/logo-digital-dubai.png?sfvrsn=a2f7595f_7" width="75" height="65" class="hidden lg:inline" alt="Digital Dubai logo"> </a> <a href=https://www.mbrmajlis.ae/> <img src="/images/passengerslibraries/logos/logo-mbrsm-2x.png?sfvrsn=fbae2f38_9" width="117" height="65" class="block lg:hidden" alt="MBRSM logo"> <img src="/images/passengerslibraries/logos/logo-mbrsm.png?sfvrsn=8802e6d8_7" width="117" height="65" class="hidden lg:inline" alt="MBRSM logo"> </a> </div> </div> </div> </div> </footer> <!-- Begin: src/components/FloatingFeedback --> <div class="hidden lg:flex flex-col gap-16 fixed ltr:left-16 rtl:right-16 top-[calc(100vh_-_160px)] z-100"> <a href="https://dubaiairports.ae/widget/HappinessMeter/PostData.aspx?lang=en" target="_blank" class="flex flex-col justify-center align-middle rounded p-12 bg-primary-portgore hover:bg-neutrals-neutral4 outline-transparent outline-2 focus-visible:outline-neutrals-neutral3 shadow-floating hover:shadow-floatinghover transition-all duration-200"> <img src="/resourcepackages/da/assets/img/logos/logo-dubai-digital-feedback.png" alt="Dubai Digital" class="w-40 h-40"> </a> <button data-dialog-open="government-popup" class="flex flex-col justify-center align-middle rounded p-12 bg-neutrals-white active:bg-neutrals-neutral2 outline-transparent outline-2 focus-visible:outline-primary-portgore shadow-floating hover:shadow-floatinghover transition-all duration-200"> <img src="/resourcepackages/da/assets/img/logos/logo-o4.png" alt="O4" class="w-40 h-40"> </button> </div> <!-- Begin: src/components/FloatingFeedback --> <!-- Begin: src/components/FloatingLiveChat --> <article id="live-chat" aria-hidden="true" aria-label="Live chat"> <div> <style> @font-face { font-family: '29LT Bukra'; src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukraregular.eot'); src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukraregular.eot?#iefix') format('embedded-opentype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukraregular.woff2') format('woff2'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukraregular.woff') format('woff'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukraregular.ttf') format('truetype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukraregular.svg#29lt_bukraregular') format('svg'); font-weight: normal; font-style: normal; } @font-face { font-family: '29LT Bukra'; /*src: url('/resourcepackages/da/assets/fonts/bukra/29ltbukralight.eot');*/ src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukralight.eot'); src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukralight.eot?#iefix') format('embedded-opentype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukralight.woff2') format('woff2'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukralight.woff') format('woff'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukralight.ttf') format('truetype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukralight.svg#29lt_bukralight') format('svg'); font-weight: 300; font-style: normal; } @font-face { font-family: '29LT Bukra'; src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukrabold.eot'); src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukrabold.eot?#iefix') format('embedded-opentype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabold.woff2') format('woff2'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabold.woff') format('woff'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabold.ttf') format('truetype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabold.svg#29lt_bukrabold') format('svg'); font-weight: bold; font-style: normal; } @font-face { font-family: '29LT Bukra'; src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukrabolditalic.eot'); src: url('/ResourcePackages/da/assets/fonts/bukra/29ltbukrabolditalic.eot?#iefix') format('embedded-opentype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabolditalic.woff2') format('woff2'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabolditalic.woff') format('woff'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabolditalic.ttf') format('truetype'), url('/resourcepackages/da/assets/fonts/bukra/29ltbukrabolditalic.svg#29lt_bukrabold_italic') format('svg'); font-weight: bold; font-style: italic; } body .cx-widget { font-family: "29LT Bukra" !important; } .cx-widget.cx-common-container.cx-theme-dark .cx-body .cx-overlay { background: #fff; } .cx-form-control { width: 100% !important; } .cx-webchat .cx-form table th { display: none; } .cx-widget.cx-theme-dark .cx-btn-default { display: none; } .cx-widget.cx-common-container.cx-theme-dark .cx-wrapper .cx-button-group { flex-direction: row-reverse; display: flex; } .cx-widget.cx-common-container.cx-theme-dark .cx-wrapper .cx-button-group button { margin-right: 3%; width: 47% !important; text-align: center; } .cx-widget.cx-common-container.cx-theme-dark .cx-button-group button.cx-end-cancel.cx-btn.cx-btn-default.i18n { display: inline-block !important; border-color: #ffd100 !important; background: #ffd100 !important; color: #000000 !important; padding: 0px !important; } html body .cx-webchat .cx-transcript .cx-message-group > .cx-message.cx-participant:first-child .cx-name { display: none !important; } html body .cx-webchat.cx-theme-dark .cx-transcript .cx-name { color: #2a2d64 !important; display: none !important; } .cx-webchat .cx-body .cx-transcript .cx-message.cx-them.cx-NewTextBubble .cx-message-text, .cx-webchat .cx-body .cx-transcript .cx-message.cx-them.cx-NewTextBubble .cx-time { color: #FFFFFF !important; } .cx-widget.cx-common-container.cx-theme-dark { background-color: #f3f2f2; color: black; box-shadow: 0px 0px 25px #000 34; } .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar { background: #696e9f; display: flex; align-items: center; padding: 12px 20px; border: none; } .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-title { color: #fff; font-size: 18px; font-weight: 500; margin: 6px 0 0 15px; } .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-icon { height: 30px; position: relative; width: 43px; } .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-icon svg { display: none; } .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-icon:before { position: absolute; content: url('/ResourcePackages/da/assets/img/icons/chaticon/chaticon.svg'); top: 0; left: 0; width: 25px; } .cx-widget.cx-common-container.cx-theme-dark .cx-body { background: #fff; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control { right: 25px; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control button { width: 15px; height: 17px; padding: 0; margin-left: 10px; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control svg { display: none !important; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control .cx-button-minimize { position: relative; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control .cx-button-minimize:before { position: absolute; content: url("/ResourcePackages/da/assets/img/icons/chaticon/chat-minus.svg"); top: -6px; left: 0; width: 16px; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control button:before { position: absolute; content: url("/ResourcePackages/da/assets/img/icons/chaticon/chat-minus.svg"); top: -6px; left: 0; width: 16px; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control .cx-button-close { position: relative; } .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control .cx-button-close:before { position: absolute; content: url("/ResourcePackages/da/assets/img/icons/chaticon/chat-cross.svg"); top: 0; left: 0; width: 15px; } .cx-widget.cx-common-container.cx-theme-dark .cx-form { padding: 24px 24px 15px 24px; } .cx-widget.cx-common-container.cx-theme-dark .cx-form ::placeholder { color: #4c4f56; } .cx-widget.cx-common-container.cx-theme-dark .cx-form-control { background-color: #fff; color: #4c4f56; border: 1px solid #c4c2bd; box-shadow: inset 0px 3px 6px #000 0F; } .cx-widget.cx-common-container.cx-theme-dark .cx-footer { display: none !important; } .cx-widget.cx-common-container.cx-theme-dark .cx-button-group .cx-btn { padding: 8px 24px; font-family: "29LT Bukra", "Helvetica", "Arial", sans-serif; font-weight: 600; } .cx-widget.cx-common-container.cx-theme-dark .cx-button-group .cx-btn.cx-btn-primary { width: 100%; border-color: #ffd100 !important; background: #ffd100; color: black !important; } .cx-widget.cx-common-container.cx-theme-dark .cx-button-group .cx-btn.cx-btn-default { border-color: #2a2d64 !important; background: #2a2d64; color: #fff !important; } .cx-widget.cx-common-container.cx-theme-dark label { font-family: "29LT Bukra", "Helvetica", "Arial", sans-serif; font-weight: 400; } .cx-webchat .cx-body .cx-transcript .cx-message.cx-date { border-radius: 10px; padding: 7px 15px; font-size: 11px; border: 1px solid #2a2d64 !important; color: #2a2d64 !important; font-weight: 500; } .cx-webchat .cx-body .cx-transcript .cx-message.cx-system .cx-message-text { color: #2a2d64 !important; font-size: 13px; font-weight: 600; } .cx-webchat .cx-body .cx-transcript .cx-message .cx-time { font-size: 10px; color: #4c4f56 !important; text-align: right; font-weight: 500; margin: 0; } /*.cx-webchat .cx-body .cx-transcript .cx-message.cx-them .cx-time {*/ /* color: #ffffff !important;*/ /*}*/ .cx-emoji-hasmenu { display: none !important; } .cx-webchat.cx-theme-dark .cx-transcript .cx-message.cx-you .cx-bubble { background-color: #696e9f !important; } .cx-webchat.cx-theme-dark .cx-transcript .cx-message.cx-them .cx-bubble { background-color: #f0ebe4 !important; } .cx-webchat .cx-body .cx-transcript .cx-message.cx-NewTextBubble.cx-you .cx-message-text, .cx-webchat .cx-body .cx-transcript .cx-message.cx-NewTextBubble.cx-you .cx-time, .cx-webchat .cx-body .cx-transcript .cx-message.cx-you .cx-time { color: #ffffff !important; } .cx-webchat .cx-body .cx-transcript .cx-message.cx-NewTextBubble.cx-them .cx-message-text, .cx-webchat .cx-body .cx-transcript .cx-message.cx-NewTextBubble.cx-them .cx-time { color: #2a2d64 !important; } .cx-widget.cx-common-container.cx-theme-dark .cx-textarea-cell .cx-form-control { border: none; box-shadow: none; } .cx-widget.cx-common-container.cx-theme-dark .cx-textarea-cell ::placeholder { color: #7b8793; font-size: 13px; } .cx-widget.cx-theme-dark .cx-input.cx-form-control.cx-error { border-color: #c4c2bd !important; } .cx-webchat div.cx-input-container { position: relative; border-color: #56598d !important; border-bottom: none !important; border-right: none !important; border-left: none !important; margin-top: 20px; } #cx_chat_end_question { color: #fff; font-size: 15px; font-weight: 500; } .cx-chat-end .cx-wrapper { margin: 0 !important; padding: 25px 20px !important; background-color: #292929 !important; } .cx-chat-end .cx-wrapper .cx-end-confirm { width: 120px !important; } .cx-webchat.cx-disabled.cx-theme-dark .cx-input-container { background: #f0ebe4 !important; border: none; } .cx-widget.cx-theme-dark .cx-smokescreen { color: #000 !important; opacity: 0.75 !important; } .cx-webchat.cx-theme-dark .cx-transcript .cx-message.cx-you .cx-bubble-arrow svg { fill: #696e9f !important; } /*html body .cx-webchat.cx-theme-dark .cx-transcript .cx-message.cx-them .cx-bubble-arrow svg {*/ /* fill: #f0ebe4 !important;*/ /*}*/ .cx-webchat.cx-theme-dark .cx-transcript .cx-message.cx-them .cx-bubble-arrow svg * { fill: #f0ebe4 !important; } .cx-message.cx-participant.cx-them .cx-bubble { background: #696e9f !important; } .cx-message.cx-participant.cx-them .cx-bubble .cx-message-text { color: #2A2D64 !important; } html body .cx-common-container .cx-buttons-window-control button:focus { border: none !important; } iframe#inchat_survey_body { height: 340px; padding-top: 2rem; } .cx-webchat.cx-disabled.cx-theme-dark .cx-input-container { background: #FFFFFF !important; } .cx-widget.cx-theme-dark .cx-send .cx-svg-icon-tone1 { fill: #2A2D64 !important; } .cx-webchat .cx-transcript .cx-message.cx-them .cx-message-text { color: #2A2D64 !important; } .cx-webchat .cx-transcript .cx-message.cx-them .cx-message-text a, .cx-webchat .cx-transcript .cx-message.cx-them .cx-message-text label { color: #2A2D64 !important; } .cx-widget.cx-theme-dark.cx-them a, .cx-widget.cx-theme-dark.cx-them a:hover, .cx-widget.cx-theme-dark.cx-them label { color: #2A2D64 !important; } .cx-them .cx-message-group a { color: black !important; } html[dir="rtl"] .cx-widget.cx-common-container.cx-theme-dark .cx-buttons-window-control { right: unset; left: 25px; } html[dir="rtl"] .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-icon:before { left: unset; right: 0; } html[dir="rtl"] .cx-widget.cx-common-container.cx-theme-dark .cx-titlebar .cx-title { margin: 6px 15px 0 0; } html[dir="rtl"] .cx-webchat .cx-send { left: 0; right: unset; transform: scaleX(-1); } @media screen and (min-width: 500px) and (max-width: 930px) and (orientation: landscape) { html body .cx-webchat.cx-mobile .cx-input-container { padding: 5px 0 14px 24px !important; } button:hover, button:active, a.button:hover, .dxb-generic-tabs-container-tab-button:hover, a.button:active, .dxb-generic-tabs-container-tab-button:active { box-shadow: none; transform: matrix(1, 0, 0, 1, 0, 0); } .cx-webchat div.cx-input-container { margin-top: 5px !important; } .cx-menu-cell { display: none !important; } .cx-webchat.cx-mobile { width: 40% !important; left: unset !important; right: 0 !important; } } @media (max-width: 575.98px) { html body .cx-webchat.cx-mobile .cx-input-container { padding: 2px 0 14px 24px !important; } button:hover, button:active, a.button:hover, .dxb-generic-tabs-container-tab-button:hover, a.button:active, .dxb-generic-tabs-container-tab-button:active { box-shadow: none; transform: matrix(1, 0, 0, 1, 0, 0); } } </style> <script src="https://apps.mypurecloud.de/widgets/9.0/cxbus.min.js" onload="javascript:CXBus.configure({debug:false,pluginsPath:'https://apps.mypurecloud.de/widgets/9.0/plugins/'}); CXBus.loadPlugin('widgets-core');"></script> <script src="/ResourcePackages/DA/assets/js/jquery.min.js"></script> <script> var inChatCodeEn = '<div style="background:url(https://dubaiairports.hivecfm.online/common/uploads/external/Loader.svg) center center no-repeat;"><iframe src=" " style="border-width: 0px;" width="100%" height="340px" name="inchat_survey_body" id="inchat_survey_body" ></iframe></div><form id="inchat_survey_request" method="POST" action="https://dubaiairports.hivecfm.online/Survey/?q=Av%2fIL8AHcKvgwWbMWDLqTh6WOjx0scsmErSWPB1VkTSTUb49TLDMXctXYRBXWU4h" target="inchat_survey_body" style="display: none; "><input name="Channel" value="In-Chat"><input name="DispCode" value="" id="DispCodeInput"><input type="hidden" value="3045FF"id="_FocusColor" /><input type="hidden" value="false"id="_ButtonDir" /><input name="CustomerCIC" VALUE="" id="CustomerCICInput"><input name="CustomerEmail" VALUE="" id="CustomerEmailInput"><input name="CustomerPhone" VALUE="" id="CustomerPhoneInput"><input name="CustomerName" VALUE="" id="CustomerNameInput"><input name="AgentID" VALUE="" id="AgentIDInput"><input name="AgentName" VALUE="" id="AgentNameInput"><input name="InteractionID" VALUE="" id="InteractionIDInput"></form><script> jQuery(document).ready(function() { document.getElementById("inchat_survey_request").submit(); });<\/script>'; window._genesys = { "widgets": { "main": { "i18n": { "en": { "webchat": { "ChatEndCancel": "Continue Chat", // change this to modify continue button text "AriaChatEndCancel": "Continue Chat" } } } }, "webchat": { "transport": { "type": "purecloud-v2-sockets", "dataURL": "https://api.mypurecloud.de", "deploymentKey": "b8db0248-7a69-4d71-8c32-68ea0b9b6c85", "orgGuid": "b9d2673e-56aa-4c2f-9c13-1ff95ab71deb", "interactionData": { "routing": { "targetType": "QUEUE", "targetAddress": "Chat", "priority": 2 } } }, "userData": { "addressStreet": "", "addressCity": "", "addressPostalCode": "", "addressState": "", "phoneNumber": "", "customField1Label": "", "customField1": "", "customField2Label": "", "customField2": "", "customField3Label": "", "customField3": "" } } } }; function getAdvancedConfig() { return { "form": { "autoSubmit": false, "firstname": "", "lastname": "", "email": "", "Question": "", "phoneNumber": "" }, "formJSON": { "wrapper": "<table></table>", "inputs": [ { "id": "cx_webchat_form_firstname", "name": "firstname", "maxlength": "100", "placeholder": "Your full name ", "label": "firstname", "validate": function (event, form, input, label, $, CXBus, Common) { if (input && input.val()) { return true; } else { return false; } } }, { "id": "cx_webchat_form_email", "name": "email", "maxlength": "100", "placeholder": "Your email", "label": "Email", "validate": function (event, form, input, label, $, CXBus, Common) { let mailRegEx = /^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/; if (input && input.val() && mailRegEx.test(input.val())) { return true; } else { return false; } } }, ] } }; } const customPlugin = CXBus.registerPlugin('Custom'); var hiveCFMInteractionID; var inChatCodeWithVariables; var IsHiveCFMSurveyReadyForRendered = false; var IsHiveCFMSurveyRendered = false; customPlugin.subscribe('WebChatService.agentConnected', function (e) { IsHiveCFMSurveyReadyForRendered = false; IsHiveCFMSurveyRendered = false; customPlugin.command('WebChatService.getSessionData').then((sessionData) => { if (sessionData.conversationId) { hiveCFMInteractionID = sessionData.conversationId; } }); }); customPlugin.subscribe('WebChat.completed', function (e) { var hiveCFMEmail = e.data.form.email; var hiveCFMCustomerName = e.data.form.firstname; inChatCodeWithVariables = inChatCodeEn; if (hiveCFMEmail) inChatCodeWithVariables = inChatCodeWithVariables.replace('<input name="CustomerEmail" VALUE="" id="CustomerEmailInput">', '<input name="CustomerEmail" VALUE="' + hiveCFMEmail + '" id="CustomerEmailInput">'); if (hiveCFMInteractionID) inChatCodeWithVariables = inChatCodeWithVariables.replace('<input name="InteractionID" VALUE="" id="InteractionIDInput">', '<input name="InteractionID" VALUE="' + hiveCFMInteractionID + '" id="InteractionIDInput">'); if (hiveCFMCustomerName) inChatCodeWithVariables = inChatCodeWithVariables.replace('<input name="CustomerName" VALUE="" id="CustomerNameInput">', '<input name="CustomerName" VALUE="' + hiveCFMCustomerName + '" id="CustomerNameInput">'); if (IsHiveCFMSurveyReadyForRendered && !IsHiveCFMSurveyRendered) { IsHiveCFMSurveyReadyForRendered = false; IsHiveCFMSurveyRendered = true; customPlugin.command('WebChat.injectMessage', { type: 'html', name: 'HiveCFM', text: inChatCodeWithVariables, custom: true }) .done(function (e) { inChatCodeWithVariables = undefined; }) .fail(function (e) { inChatCodeWithVariables = undefined; }); } else { IsHiveCFMSurveyReadyForRendered = true; } }); customPlugin.subscribe('WebChatService.agentDisconnected', function (e) { var surveyscript = typeof inChatCodeWithVariables != "undefined" ? inChatCodeWithVariables : null; if (surveyscript != null && IsHiveCFMSurveyReadyForRendered && !IsHiveCFMSurveyRendered) { IsHiveCFMSurveyReadyForRendered = false; IsHiveCFMSurveyRendered = true; customPlugin.command('WebChat.injectMessage', { type: 'html', name: 'HiveCFM', text: surveyscript, custom: true }) .done(function (e) { inChatCodeWithVariables = undefined; }) .fail(function (e) { inChatCodeWithVariables = undefined; }); } else if (!IsHiveCFMSurveyReadyForRendered) { IsHiveCFMSurveyReadyForRendered = true; } }); </script> </div> </article> <!-- End: src/components/FloatingLiveChat --> <!-- Floating buttons --> <div> <div id="contactWays" class="hidden lg:block fixed end-16 top-[calc(100vh_-_80px)] z-10"> <button id="contactWaysButton" aria-label="Contact us" aria-controls="contactWaysList" aria-expanded="false" class="group rounded-full p-12 border-none bg-primary-portgore hover:bg-neutrals-neutral4 active:bg-[#21244F] outline-transparent outline-2 focus-visible:outline-neutrals-neutral3 shadow-floating hover:shadow-floatinghover transition-all duration-300"> <img src="/resourcepackages/da/assets/img/icons/contact-02.svg" alt="" class="w-40 h-40 ltr:scale-x-100 rtl:-scale-x-100 group-aria-[expanded='true']:hidden"> <img src="/resourcepackages/da/assets/img/icons/close-02.svg" alt="" class="w-40 h-40 ltr:scale-x-100 rtl:-scale-x-100 group-aria-[expanded='false']:hidden"> </button> <nav id="contactWaysList" aria-hidden="true" aria-labelledby="contactWaysButton" class="contact-ways-list absolute bottom-90 end-0 z-10 aria-hidden:hidden min-w-[max-content]"> <ul> <li> <a href="/lost-and-found" target=_self > Lost & found <img src="/images/passengerslibraries/icons/lost-and-found.svg?sfvrsn=c240f153_5" alt="" class="w-32 h-32"> </a> </li> <li> <a href="javascript:customPlugin.command('WebChat.open', getAdvancedConfig())" target=_self > Live chat support <img src="/images/passengerslibraries/icons/chat.svg?sfvrsn=b9e19bfd_5" alt="" class="w-32 h-32"> </a> </li> <li> <a href="/contact-information" target=_self > Contact information <img src="/images/passengerslibraries/icons/phone-call.svg?sfvrsn=335e5339_5" alt="" class="w-32 h-32"> </a> </li> <li> <a href="/feedback" target=_self > Feedback <img src="/images/passengerslibraries/icons/feedback.svg?sfvrsn=88e92669_5" alt="" class="w-32 h-32"> </a> </li> <li> <a href="/faqs" target=_self > FAQ's <img src="/images/passengerslibraries/icons/question-mark.svg?sfvrsn=8728c8eb_5" alt="" class="w-32 h-32"> </a> </li> </ul> </nav> </div> <span id="contactWaysBackdrop" class="contact-ways-backdrop"></span> </div> <!-- Floating buttons --> </div> <!-- Dialogs --> <dialog class="backdrop:bg-primary-portgore backdrop:opacity-50 px-16 py-32 lg:p-40 open:flex flex-col bg-white rounded-md overflow-hidden min-h-[400px] max-h-[calc(100vh - 32px)] max-w-[calc(100vh - 32px)] lg:w-[739px]" id="confirm-leaving-website"> <div class="flex justify-between items-start gap-16 mb-16 lg:mb-24"> <h2 class="text-xl lg:text-3xl font-medium text-primary-portgore">You’re going to open an external website</h2> <button data-dialog-close aria-label="Close dialog" class="text-2xl font-medium text-primary-portgore relative z-10 -top-[10px]">×</button> </div> <div class="overflow-y-auto lg:h-auto"> <p>You have clicked on an external link that we have provided to you for reference or resource.</p> <div class="flex flex-col md:flex-row gap-16 mt-24"> <a href="#" class="link-btn link-btn--primary" id="proceed-to-link"> Continue to website <img src="/resourcepackages/da/assets/img/icons/arrow-right-02.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </a> <button class="btn btn--quaternary" data-dialog-close> Remain on Dubai Airports <img src="/resourcepackages/da/assets/img/icons/arrow-right.svg" class="ltr:scale-x-100 rtl:-scale-x-100" alt=""> </button> </div> </div> </dialog> <dialog class="backdrop:bg-primary-portgore backdrop:opacity-50 open:flex flex-col bg-white rounded-md overflow-hidden max-h-[calc(100vh - 32px)] max-w-[calc(100vh - 32px)] lg:w-[738px]" id="government-popup"> <div class="absolute end-[10px] top-10 z-10 rounded-full flex items-center justify-center w-32 h-32 overflow-hidden bg-white"> <button data-dialog-close class="text-2xl font-medium text-primary-portgore" aria-label="Close dialog">×</button> </div> <div class="flex [&>iframe]:h-full"> <iframe src="https://04.gov.ae/case-generate?entity=b1f2f61a-bc06-ec11-b6e5-0022486fc780&lang=en" name="government-popup" style="position:relative; width: 100%; height: 60vh;" loading="lazy"></iframe> </div> </dialog> <!-- Begin: src/components/CookieMessage --> <!-- Begin: src/components/Dialog --> <dialog class="backdrop:bg-primary-portgore backdrop:opacity-50 px-16 py-32 lg:p-40 open:flex flex-col bg-white rounded-md overflow-hidden max-h-[calc(100vh - 32px)] max-w-[calc(100vh - 32px)] lg:w-[738px]" is-modal="true" id="cookieInitPanel" data-cookie-version="4"> <div class="flex justify-between items-start gap-16 mb-16 lg:mb-24"> <h2 class="text-xl lg:text-3xl font-medium 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