Prepaid Account fees

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<nav class="mdc-list"> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-0"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-0" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Accounts and passes</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/accounts-and-passes/open-an-account.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/buy-a-pass.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/linktgo.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Explore the LinktGO app</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/help-me-choose.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Help me choose</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/accounts.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Open an account</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/passes.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Buy a pass</span> </a> <a class="mdc-list-item" href="/accounts-and-passes/rewards.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Rewards</span> </a> </div> </div> <a class="mdc-list-item" tabindex="0" href="/pay-for-tolls.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Pay for tolls</span> </a> <div class="mdc-custom-list-expand" data-menu-id="menu-expand-mobile-unauth-2"> <a class="mdc-list-item mdc-custom-list-toggle" data-menu-id="menu-expand-mobile-unauth-2" href="#"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Using toll roads</span> <i class="material-icons mdc-list-item__graphic" aria-hidden="true">arrow_drop_down</i> </a> <div class="mdc-custom-list-expand__inner"> <a class="mdc-list-item" href="/using-toll-roads/toll-calculator.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Toll calculator</span> </a> <a class="mdc-list-item" href="/using-toll-roads/trip-compare.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Trip Compare</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-sydney-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About Sydney toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-brisbane-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About Queensland toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/news.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">News</span> </a> <a class="mdc-list-item" href="/using-toll-roads/safety.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Safety and sustainability</span> </a> <a class="mdc-list-item" href="/using-toll-roads/about-toll-roads.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">About toll roads</span> </a> <a class="mdc-list-item" href="/using-toll-roads/traffic-and-roadworks.html"> <span class="mdc-list-item__ripple"></span> <span class="mdc-list-item__text">Traffic and roadworks</span> </a> </div> </div> </nav> </div> <div class="mdc-drawer--closebutton"> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/cross-icon.svg" alt=""/> </div> </aside> <div class="mdc-drawer-scrim"></div> <section class="app-bar-small mdc-top-app-bar__section mdc-top-app-bar__section--align-end">  <div class="menu-container mdc-menu-surface--anchor mlocSwitchSectionDiv"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="location-mobile" class="menu-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-button__label"></span> <div class="mdc-button__touch"></div> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div> <div class="ls-content"> <div class="ls-title">Choose your location</div> <div class="ls-desc">Toll options vary depending on your location</div> <div> <div class="ls-locations"> <ul class="mdc-list" role="menu" aria-hidden="true" aria-orientation="vertical" tabindex="-1"> <li class="mdc-list-item"> <a href="/legal/fees/sydney.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Sydney, NSW</span> </a> </li> <li class="mdc-list-item"> <a href="/legal/fees/prepaid/melbourne.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Melbourne, VIC</span> </a> </li> <li class="mdc-list-item"> <a href="/legal/fees/brisbane.html"> <i class="material-icons mdc-button__icon" aria-hidden="true">place</i> <span class="mdc-list-item__text">Brisbane, QLD</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div>  <div class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <button id="btn-help-mobile" data-menu-id="help" class="menu-button mdc-button mdc-button--touch helpnav-trigger"> <div class="mdc-button__ripple"></div> <img class="button-icon help-icon" src="/content/dam/mylo/images/header-footer/nav-icons/help-question.svg" alt="Help icon" aria-label="Help"/> <div class="mdc-button__touch"></div> </button> </div> </div> <div class="menu-container mdc-menu-surface--anchor" id="loggedInMobState"> <div class="mdc-touch-target-wrapper"> <button data-menu-id="account_mobile" class="menu-button mdc-icon-button" aria-expanded="false" aria-label="my-account-menu"> <img class="button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-in.svg" alt="Logged In icon"/> </button> </div> <div class="mdc-menu mdc-menu-surface menu-account"> <div class="greeting" aria-hidden="true" tabindex="-1" id="loggedInUserFName"> Hi </div> <ul class="mdc-list dark" role="menu" aria-hidden="false" aria-orientation="vertical" tabindex="0"> <li class="mdc-list-item" tabindex="0"> <a href="/my"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/account-home-light.svg" alt="Account Home icon" aria-hidden="true"/> <span class="mdc-list-item__text">Account Home</span> </a> </li> <li class="mdc-list-item" tabindex="0"> <a href="/my/personal-details"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/personal-details-light.svg" alt="My details icon" aria-hidden="true"/> <span class="mdc-list-item__text">My details</span> </a> </li> <hr/> <li class="mdc-list-item logout-trigger" tabindex="0"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" src="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg" alt="/content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon" aria-hidden="true"/> <span class="mdc-list-item__text">Sign Out</span> </li> </ul> </div> </div> <div id="unauthMobState" class="menu-container mdc-menu-surface--anchor"> <div class="mdc-touch-target-wrapper"> <a href="/login"> <button class="menu-button mdc-icon-button mdc-button mdc-button--touch"> <div class="mdc-button__ripple"></div> <img class="mdc-list-item__graphic button-icon account-icon" src="/content/dam/mylo/images/header-footer/nav-icons/mob-logged-out.svg" alt="Logged Out icon"/> </button> </a> </div> </div> </section> </div> </div> <div class="help-nav-content"> <div id="funnelback" tabindex="-1" role="main" class="funnelback-concierge"> <div class="header-search__common" style="height: auto; display: block"> <form action="/site-search-results" style="height: 70px"> <div class="input-container"> <label class="mdc-text-field mdc-text-field--filled mdc-text-field--with-leading-icon help-search-input" for="q"> <span class="mdc-text-field__ripple"></span> <span class="mdc-floating-label" id="help-input-label">Search</span> <i class="material-icons mdc-text-field__icon mdc-text-field__icon--leading help-search-input__icon">search</i> <input id="header_input_search" class="mdc-text-field__input" type="text" aria-labelledby="help-input-label" name="q" title="header_input_search" placeholder="Search Linkt" autocomplete="off"/> <span class="mdc-line-ripple"></span> </label> </div> <input name="pop-results-url" type="hidden" id="pop-results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="pop-search-collection" type="hidden" id="pop-search-collection" value="linkt"/> <input name="pop-search-form" type="hidden" id="pop-search-form" value="conciergegeneral&profile=linkt_web_general"/> <input name="pop-search-nos" type="hidden" id="pop-search-nos" value="5"/> <input name="search-key" type="hidden" id="search-key" value="aFZZQW42SHhVWHlicjQybVdXc1U"/> <input name="search-collection" type="hidden" id="search-collection" value="linkt"/> <input name="search-url" type="hidden" id="search-url" value="https://transurban-search.clients.funnelback.com/s/suggest.json"/> <input name="results-url" type="hidden" id="results-url" value="https://transurban-search.clients.funnelback.com/s/search.html"/> <input name="popular-params" type="hidden" id="popular-params" value="conciergegeneral&profile=linkt_web_general"/> <input name="search-profile" type="hidden" id="search-profile" value="linkt_web_general"/> <input name="drop-down-nos" type="hidden" id="drop-down-nos" value="5"/> <input name="siteSearch" type="hidden" id="siteSearch"/> <input name="searchFilterDomain" type="hidden" id="searchFilterDomain" value="/site-search-results"/> <button href="#" class="fn_btn-go header-search__submit btn btn--primary vhidden" type="submit"> <span class="icon--theme icon--medium icon--search" style="background-image: none"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32"> <path class="fill" d="M31.284 27.812l-7.176-7.175a13.204 13.204 0 10-3.472 3.471l7.176 7.176a2.455 2.455 0 003.472-3.472zM7.337 19.068a8.296 8.296 0 1111.732 0 8.305 8.305 0 01-11.732 0z"> </path> </svg> </span> </button> </form> <div class="autocomplete-suggestions-new"> <h4 class="popular-searches"> Popular searches </h4> <div class="autocomplete-suggestion-search"></div> <div class="autocomplete-popular-container">  </div> <div class="autocomplete-suggestions-categories" style="display: block"> <h4>Help categories</h4> <div class="autocomplete-suggestions-categories-row"> <a href="/help/toll-payments.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tollinvoices.svg" alt="Payments and tolls icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Payments and tolls </div> </a> <a href="/help/travelling-toll-roads.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-tags.svg" alt="Travelling on toll roads icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Travelling on toll roads </div> </a> <a href="/help/accounts-billing.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-manageaccount.svg" alt="Accounts and billing icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Accounts and billing </div> </a> <a href="/help/security.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-security.svg" alt="Scams and fraud icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Scams and fraud </div> </a> <a href="/help/support-services.html" class="autocomplete-suggestions-category"> <span class="icon--theme icon--medium icon--epass cat-link" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/helping-hands.svg" alt="Support services icon"/> </span> <div class="autocomplete-suggestions-category-label cat-link"> Support services </div> </a> <div class="autocomplete-suggestions-help"> <span class="icon--theme icon--small icon--home" style="background-image: none"> <img src="/content/dam/mylo/images/header-footer/nav-icons/help-home.svg" alt="Go to help icon"/> </span> <span class="label"> <a href="/help.html" class="inline autocomplete-suggestions-help-link">Go to help</a> </span> </div> </div> </div> </div> </div> </div> </div> <div class="side-nav-background"></div> <div class="side-navigation--outer"> <div class="side-navigation"> <div class="side-nav-elements"> <nav class="nav-elements"> <div role="list"> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> <div role="listitem"> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </div> </div> <hr/> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> <a class="mdc-list-item" tabindex="0" id="nav"> <span class="mdc-list-item__ripple"></span> <img class="mdc-list-item__graphic" alt=" icon" aria-hidden="true"/> <span class="mdc-list-item__text"></span> </a> </nav> </div> </div> </div> </div> <script src="/etc.clientlibs/digitalselfservice/clientlibs/clientlib-common-components.lc-753e39a3887b69308e2e10bc44e43799-lc.min.js"></script> </div> </div> </div> </div> </div> </div> <div> </div> <div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="location-selector-popup-v2 aem-GridColumn aem-GridColumn--default--12"> <div data-emptytext="React | Location Selector Popup V2 Component" class="cq-placeholder"></div>  <div data-component="LocationSelectorPopupV2" data-json-author="{"popupId":"location-selector-popup","popupText":"<b>Welcome to Linkt</b><br>\r\nThe easier, smarter way to pay tolls Australia-wide. Select a location for payment options and info tailored to your travel needs.","linkText":"<div style=\"\ttext-align: center;\r\n\">Already have an account?聽<a href=\"https://linkt.com.au/login\">Log in here</a></div>\r\n","bannerImageAltText":"","fileReference":"/content/dam/linkt/common/banner/location-selector-background.svg","brisbaneButtonLabel":"Queensland","brisbaneButtonUrl":"/legal/fees/brisbane.html","melbourneButtonLabel":"Melbourne","melbourneButtonUrl":"/legal/fees/prepaid/melbourne.html","sydneyButtonLabel":"Sydney","sydneyButtonUrl":"/legal/fees/sydney.html"}"> </div> </div> </div> </div> </div> </div> </div> <div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="banner aem-GridColumn aem-GridColumn--default--12"> <div class="content-banner content-banner--bg-theme content-banner--white content-banner--h-align-left "> <div class="content-banner__wrapper"> <div class="content-banner__image-container " style="background-image: url('/content/dam/linkt/common/banner/banner.png')"></div> <div class="content-banner__content-container fn_content-banner"> <div class="content-banner__content-wrapper"> <div class="content-banner__title"> <h1>Legal</h1> </div> <div class="content-banner__subtitle"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-grid responsivegrid aem-GridColumn aem-GridColumn--default--12"><div class="layout l-two-column-right l-two-column-right--bordered cf aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="content-header-wrapper aem-GridColumn aem-GridColumn--default--12"><div class="module module--content-header"> <div class="module__content l-full-width"> <div class="content-header"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div></div> <div class="content-container-wrapper aem-GridColumn aem-GridColumn--default--12"> <div class="content-container cf"> <div role="complementary" class="aside">  <div class="module module--page-nav"> <div class="module__content l-full-width">  <div class="fn_page-nav page-nav page-nav--collapsed"> <div class="page-nav__header"> <div class="page-nav__title">  <a href="/legal.html">Legal</a> </div> </div> <ul class="page-nav__links-list page-nav__links-list--level-1"> <li> <a href="#childnavitem-0" class="js-ec-link expandcollapse "> Policies and agreements <span class="subtext">See 15 articles</span> </a> <div id="childnavitem-0" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/policies/transurban-statement-of-notifiable-matters.html"> Transurban Statement of Notifiable Matters </a> </li> <li> <a href="/legal/policies/europcar-offer-privacy-statement.html"> Linkt Europcar Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/starcarwash-offer-privacy-statement.html"> Linkt Star Car Wash Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/transurban-privacy-policy.html"> Transurban Privacy Policy </a> </li> <li> <a href="/legal/policies/transurban-hardship-policy.html"> Transurban Hardship Policy </a> </li> <li> <a href="/legal/policies/terms-of-use.html"> Website Terms of use </a> </li> <li> <a href="/legal/policies/fuel-offer-privacy-statement.html"> Linkt Fuel Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/transurban-credit-reporting-policy.html"> Transurban Credit Reporting Policy </a> </li> <li> <a href="/legal/policies/linkt-assist-privacy-collection-statement.html"> Linkt Assist Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/terms-linkt-app.html"> Terms for the Linkt app </a> </li> <li> <a href="/legal/policies/direct-debit-request-service-agreement.html"> Direct Debit Request Service Agreement </a> </li> <li> <a href="/legal/policies/bookingcom-offer-privacy-statement.html"> Linkt Booking.com Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/mycar-offer-privacy-policy.html"> mycar tyre & auto Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/global-escapes-privacy-policy.html"> Global Escapes Offer Privacy Collection Statement </a> </li> <li> <a href="/legal/policies/supercheapauto-offer-privacy-policy.html"> Supercheap Auto Offer Privacy Collection Statement </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-1" class="js-ec-link expandcollapse "> Customer service agreements <span class="subtext">See 17 articles</span> </a> <div id="childnavitem-1" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/csa/linkt-terms-and-conditions.html"> Linkt Rental Terms and Conditions </a> </li> <li> <a href="/legal/csa/prepaid-account-customer-service-agreement.html"> Prepaid Tag or Tagless account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/road-pass-customer-service-agreement.html"> Road Pass Customer Service Agreement </a> </li> <li> <a href="/legal/csa/toll-credit-pass-customer-service-agreement.html"> Toll Credit Pass Customer Service Agreement </a> </li> <li> <a href="/legal/csa/commercial-account-customer-service-agreement.html"> Commercial Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/passes-customer-service-agreement.html"> Passes Customer Service Agreement </a> </li> <li> <a href="/legal/csa/linktgo-customer-service-agreement.html"> LinktGO Customer Service Agreement </a> </li> <li> <a href="/legal/csa/sydney-pass-customer-service-agreement.html"> Sydney Pass Customer Service Agreement </a> </li> <li> <a href="/legal/csa/tag-account-customer-service-agreement.html"> Tag Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/tagless-account-customer-service-agreement.html"> Tagless Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/linkt-commercial-customer-rental-terms-and-conditions.html"> Linkt Commercial Customer Rental Terms and Conditions </a> </li> <li> <a href="/legal/csa/direct-debit-request-service-agreement.html"> Direct Debit Request Service Agreement </a> </li> <li> <a href="/legal/csa/commercial.html"> Commercial Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/postpaid.html"> Postpaid Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/prepaid.html"> Prepaid Account Customer Service Agreement </a> </li> <li> <a href="/legal/csa/citylink-passes.html"> Passes Customer Service Agreement </a> </li> <li> <a href="/legal/csa/visitors-pass.html"> Visitor's Pass Customer Service Agreement </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-2" class="js-ec-link expandcollapse "> Fees <span class="subtext">See 14 articles</span> </a> <div id="childnavitem-2" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/fees/commercial-account-fees.html"> Commercial Account fees </a> </li> <li> <a href="/legal/fees/citylink-passes.html"> Linkt CityLink Pass fees </a> </li> <li> <a href="/legal/fees/prepaid-account-fees.html"> Prepaid Tag or Tagless Account fees </a> </li> <li> <a href="/legal/fees/road-pass-fees.html"> Road Pass fees </a> </li> <li> <a href="/legal/fees/toll-credit-pass-fees.html"> Toll Credit Pass fees </a> </li> <li> <a href="/legal/fees/toll-invoice-and-demand-notice-fees.html"> Toll invoice and demand notice fees </a> </li> <li> <a href="/legal/fees/linktgo-fees.html"> LinktGO fees </a> </li> <li> <a href="/legal/fees/sydney-pass-fees.html"> Sydney Pass fees </a> </li> <li> <a href="/legal/fees/tag-account-fees.html"> Tag Account fees </a> </li> <li> <a href="/legal/fees/tagless-account-fees.html"> Tagless Account fees </a> </li> <li> <a href="/legal/fees/commercial.html"> Commercial Account fees </a> </li> <li> <a href="/legal/fees/prepaid.html" class="is-current fn_current"> Prepaid Account fees </a> </li> <li> <a href="/legal/fees/visitors-pass.html"> Visitor's Pass fees </a> </li> <li> <a href="/legal/fees/postpaid.html"> Postpaid Account fees </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-3" class="js-ec-link expandcollapse "> Promotions <span class="subtext">See 2 articles</span> </a> <div id="childnavitem-3" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/promotions/charge-up-your-savings.html"> Charge up your savings Terms and Conditions </a> </li> <li> <a href="/legal/promotions/win-choose-fly-terms.html"> Win. Choose. Fly! Terms and Conditions </a> </li> </ul> </div> </li> <li> <a href="#childnavitem-4" class="js-ec-link expandcollapse "> Rewards <span class="subtext">See 9 articles</span> </a> <div id="childnavitem-4" class="js-ec-grouped expandcollapse-content" data-ec-scroll="false"> <ul class="page-nav__links-list page-nav__links-list--level-2"> <li> <a href="/legal/rewards/bookingcom.html"> Booking.com Offer Terms and Conditions </a> </li> <li> <a href="/legal/rewards/europcar.html"> Europcar Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/starcarwash.html"> Star Car Wash Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/fuel-offer.html"> Fuel Offer Discount Terms and Conditions </a> </li> <li> <a href="/legal/rewards/customer-rewards.html"> Linkt Rewards Terms and Conditions </a> </li> <li> <a href="/legal/rewards/mycar.html"> mycar Terms and Conditions </a> </li> <li> <a href="/legal/rewards/global-escapes.html"> Global Escapes Terms and Conditions </a> </li> <li> <a href="/legal/rewards/supercheapauto.html"> Supercheap Auto Terms and Conditions </a> </li> <li> <a href="/legal/rewards/guess-the-ev.html"> Guess the EV drivers competition Terms and Conditions </a> </li> </ul> </div> </li> </ul>  <div class="page-nav__btn-back-container"> <a href="/legal.html" class="btn btn--link-back"> <span class="icon icon--arrow-left" data-grunticon-embed=""></span> Legal </a> </div> </div>   </div> </div>  </div> <div class="content-column"> <div id="main" tabindex="-1" role="main" class="main"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="richtext aem-GridColumn aem-GridColumn--default--12"><div class="module module--rich-text "> <div class="module__content l-padding"> <div class="rich-text "> <h1>Prepaid Account Fees</h1> <p><i>Amounts, Fees and Charges effective From:聽1 October 2024</i></p> <p>Below are the fees and charges that may apply to a Prepaid Account. Please note that these fees exclude toll pricing. <a href="/using-toll-roads/toll-calculator.html">View current toll costs</a>.</p> <p>Fees and charges include GST unless otherwise noted. Refer to your聽<a href="/legal/csa/prepaid.html">Prepaid Account Customer Sevice Agreement</a> for more information.</p> <table><tbody><tr><th>Name</th><th>Description</th><th>Amount, fee or charge</th></tr><tr><td><b>Agreed Replenishment Amount</b></td><td><p>If You make Automatic Payments, the amount that We will draw from Your Bank account or credit card account after Your Account Balance falls below the Top Up Trigger.</p> <p>If You have a Prepaid Account with Manual Payment, this is the amount by which You top up Your Account.</p> </td><td>This is either:<br /> <ol type="a"><li>the greater of $10; or</li><li>any larger amount selected by You and agreed by us.</li></ol> </td></tr><tr><td><b>Detailed Statement Fee</b></td><td>Each month or quarter You agree to pay this fee We will mail You a detailed statement for the statement period.</td><td>Either:<br /> <ol type="a"><li>$2.75 per month, or</li><li>$2.75 per quarter to be mailed a detailed statement to Your Address.</li></ol> </td></tr><tr><td><b>Dishonour Fee</b></td><td>This is the amount that is debited to Your Account if Your payment is not successfully made, unless the unsuccessful payment is Our or Our Bank's fault.</td><td>The charge imposed on Us by Our Bank as a result of Your unsuccessful payment.</td></tr><tr><td><b>Low account balance</b></td><td>For Prepaid Manual Account Payment customers, when Your Account Balance falls below the Low Account Balance amount, You will hear one beep, followed by two short beeps. We may also contact You to remind You to top up Your Account.</td><td>For Prepaid Manual Account Payment customers, the balance at which You have selected, or We believe that You should be reminded to top up Your Account. You should top up Your Account by paying the minimum Agreed Replenishment Amount or an amount greater.</td></tr><tr><td><b>One-Off Detailed Statement Fee</b></td><td>You pay this fee to get a one-off detailed invoice.</td><td>$3.30 for each time You request a one-off detailed invoice. </td></tr><tr><td><b>Opening Amount</b></td><td>This is the amount which You pay Us to open Your Account.</td><td>For Prepaid Accounts, this is聽$20 credit per Account.</td></tr><tr><td><b>Payment Card Surcharge</b></td><td>This is the amount that We may add to a payment to Your Account, when You make a payment by an accepted credit card or debit card.</td><td>If You make a payment by an accepted credit card or debit card We are charged a merchant service fee by Our financial institution.<br /> <br /> <b>Current surcharges:</b><br /> <i>Effective from 20 November 2024</i><br /> <br /> MasterCard Credit: 0.89%<br /> MasterCard Debit/PrePaid: 0.38%<br /> Visa Credit: 0.85%<br /> Visa Debit/PrePaid: 0.38%<br /> AMEX: 2.15%</td></tr><tr><td><b>Tag Non-Return Fee</b></td><td>This is the amount that You must pay Us if Your Tag is lost, damaged, stolen, or not returned to Us.</td><td>$15 per Tag device not returned.</td></tr><tr><td><b>Top Up Trigger</b></td><td>This is the Account Balance at which a top up payment will be made.</td><td>For Prepaid Automatic Payment customers, the Top Up Trigger can be any amount greater than聽$5 set by the customer. When Your Account Balance falls to this amount, We will draw the Agreed Replenishment Amount from Your nominated bank account or credit card.</td></tr><tr><td><b>Video Matching Fee</b></td><td><p>This is the amount that We may charge if Your Nominated Vehicle is detected in a Toll Zone without a Tag being detected, unless We are responsible for the failure to detect Your Tag.</p> <p>This fee is charged for matching Your licence plate number to Your Account using licence plate recognition.</p> <p>Motorcycles are not required to carry a Tag. Motorcycle Trips are video tolled and do not incur Video Matching Fees.</p> </td><td>This fee is set by each toll road as follows:聽<br /> <b>VIC</b><br /> CityLink $0.55 per trip<br /> EastLink $0.35 per trip<br /> <br /> <b>NSW</b><br /> In NSW an equivalent fee known as <b>No Tag in Vehicle fee</b> applies.<br /> M1/Sydney Harbour Bridge & Tunnel $0.55 per trip<br /> M2 $0.55 per trip<br /> M4 $0.55 per trip<br /> M5 $0.55 per trip<br /> M7 $0.75 per trip<br /> M8 $0.55 per trip<br /> NorthConnex $0.55 per trip<br /> Cross City Tunnel $0.55 per trip<br /> Lane Cove Tunnel $0.55 per trip<br /> <br /> <b>QLD</b><br /> AirportLinkM7 $0.60 per trip<br /> Clem 7 $0.60 per toll point<br /> Gateway Motorway $0.60 per toll point<br /> Go-Between Bridge $0.60 per toll point<br /> Logan Motorway $0.60 per toll point<br /> Toowoomba Bypass $0.60 per toll point<br /> </td></tr></tbody></table> <p>View the <a href="/legal/csa/prepaid.html">Prepaid Account Customer Sevice Agreement</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div id="react-components-root"></div> <div> <div class="xfpage page basicpage"> <div id="container-4464e5787f" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="common-footer aem-GridColumn aem-GridColumn--default--12"> <footer id="common-footer" class="common-footer"> <div class="footer-wrap"> <div class="footer-left"> <div class="footer-logo"> <div class="text">Operated by</div> <a href="https://www.transurban.com/" target="_blank"><img src="/content/dam/mylo/images/header-footer/logo-Transurban.png" alt="Transurban Logo" class="logo"/></a> </div> </div> <div class="footer-center"> <div class="footer-content"> <div class="footer-navigation"> <ul> <li> <a href="/about-us.html">About us</a> </li> <li> <a href="/legal/policies/transurban-privacy-policy.html">Privacy</a> </li> <li> <a href="/legal.html">Legal</a> </li> <li> <a href="/contact-us.html">Contact us</a> </li> <li> <a href="/help.html">Help</a> </li> </ul> </div> <div class="footer-copy"> <p>Linkt is a trade mark of Transurban Limited ABN 96 098 143 410</p> <p> <a href="https://play.google.com/store/apps/details?id=com.transurban.linkt" title="Download the Linkt app on Google Play"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/btn-playstore-178x53.svg" alt="Download the Linkt app on Google Play"/> </a> <a href="https://itunes.apple.com/app/apple-store/id1166823295" title="Download the Linkt app on the App Store"> <img style="padding-right: 5px;" src="/content/dam/mylo/images/header-footer/App_Store_Badge_135x40.svg" alt="Download the Linkt app on the App Store"/> </a> </p> </div> </div> </div> <div class="footer-right"> <div class="footer-social-links"> <ul class="social-links-list"> <li> <a href="https://www.facebook.com/TransurbanLinkt" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/facebook.svg" alt="Facebook" class="social-media"/> </div> <span class="text">Facebook</span> </a> </li> <li> <a href="https://www.youtube.com/c/linkttollroads" class="social-links-link"> <div class="icon--social-media facebook" style="background-image: none;"> <img src="/content/dam/mylo/images/header-footer/nav-icons/youtube.svg" alt="Youtube" class="social-media"/> </div> <span class="text">Youtube</span> </a> </li> </ul> </div> </div> </footer> </div> </div> </div> </div> </div> </div> </div> <div id="modal"> <div class="modal-bg"></div> </div>  <input type="hidden" id="pageLocation" value="melbourne"/>  <link href="/etc.clientlibs/digitalcms/clientlibs/legacy.ui/resources/img/svgs/svgs.css" rel="stylesheet"/> <script src="/etc.clientlibs/digitalcms/clientlibs/legacy.ui.lc-d5b66a707983e96148169b666186531e-lc.min.js"></script>  <script src="https://code.jquery.com/jquery-migrate-3.1.0.js"></script> <script> $(function() { $.smartbanner({ daysHidden: 120, daysReminder: 120, title: "Linkt " }); 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Prepaid Account fees | Linkt